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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and
workmanship for a period of 13 months from date of purchase. OMEGA’s
WARRANTY adds an additional one (1) month grace period to the normal one (1)
year product warranty to cover handling and shipping time. This ensures that
OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number
immediately upon phone or written request. Upon examination by OMEGA, if the unit
is found to be defective, it will be repaired or replaced at no charge. OMEGA’s
WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of
design limits, improper repair, or unauthorized modification. This WARRANTY is VOID
if the unit shows evidence of having been tampered with or shows evidence of
having been damaged as a result of excessive corrosion; or current, heat, moisture or
vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not warranted,
including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products.
However, OMEGA neither assumes responsibility for any omissions or errors
nor assumes liability for any damages that result from the use of its products
in accordance with information provided by OMEGA, either verbal or written.
OMEGA warrants only that the parts manufactured by it will be as specified
and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED,
EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREB Y DISCLAIMED. LIMITATION OF LIABILITY: The remedies
of purchaser set forth herein are exclusive, and the total liability of OMEGA
with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase
price of the component upon which liability is based. In no event shall
OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be
used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear
installation or activity; or (2) in medical applications or used on humans. Should any
Product(s) be used in or with any nuclear installation or activity, medical application,
used on humans, or misused in any way, OMEGA assumes no responsibility as set
forth in our basic WARRANTY / DISCLAIMER language, and, additionally, purchaser
will indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the P roduct(s) in suc h a manner .
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service
Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER
MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package
and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper
packaging to prevent breakage in transit.
FOR
WARRANTY RETURNS, please
have the following information
available BEFORE contacting OMEGA:
1. Purchase Order number under
which the product was
PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product,
and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA ’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2004 OMEGA ENGINEERING, INC. All rights reserved. This document may
not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of
OMEGA ENGINEERING, INC.