Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the
pictures rendered at 300 dpi, which is ideal for printing, but does not view on most
displays well.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
First Release P/N 59269701 June, 1995
Second Release P/N 59269702 July, 1995
Written by Okidata Sales and Product Training
Please address any comments on this publication to:
Okidata
Sales and Product Training
532 Fellowship Road
Mount Laurel, NJ 08054-3499
Okilink Login Name: Technical Training
OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki
Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd.
Faxable Facts is a trademark, all rights reserved, 1993
OkiJet is a trademark of Oki Electric Industry Company, Ltd.
Okilink II is a trademark of Oki Electric Industry Company, Ltd.
ZIP Code is a registered trademark of the United States Postal Service.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 3
Service Guide OJ2010
Chapter 1 Product Specifications
1.1 OVERVIEW
1.1.01 General Information
The OkiJet 2010 is the first thermal inkjet product to wear the Okidata name badge.
The unit is a fully featured Windows-based, inkjet printer.
This product is a Graphics Device Interface (GDI) printer. Data leaving the computer is "preformatted" for
the printer. Very little printer circuitry is required for data handling. The received data is already formatted
for the GDI printer. RAM in the printer is minimized.
There is NO operator panel. The unit is controlled via software in the computer.
The units print resolution is 600 by 300 dots per inch. Dual printhead design allows the unit to print color
and true black without changing printheads.
The unit utilizes an edge smoothing technique called Print Quality Enhancement Technique (PQET). This
technique reduces the "jaggies" seen in slanted (italics) character set printouts.
The OkiJet 2010 printer is a "Windows Based Host Printer". The printer can print from a DOS based
program running in a Windows "DOS-based session", but it is not the best possible configuration. DOS is
a very non-graphical based operating system. The OkiJet 2010 is a GDI printer.
A parallel interface cable IS NOT shipped with the unit. The end user must purchase the interface cable
separately. It must be capable of supporting bi-directional communications to connect the printer to the
computer. This cable CANNOT be more than six (6) feet long.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
9.4 pounds (4.3 kilograms) with no ink cartridges installed
9.75 pounds (4.42 kilograms) with two ink cartridges installed
UPS Shippable
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1.3 POWER REQUIREMENTS
1.3.01 Input Power
90 to 259 volts, AC
1.3.02 Power Consumption
Voltage Range: 120/220/240
The numbers listed below are estimates.
less than 2 W - Power OFF
7.5 W - Idle Mode
12 W - Printing Mode Average
25 W - Printing Mode Peak
1.3.03 Power Frequency
50/60 Hz
Page: 5
Service Guide OJ2010
Chapter 1 Product Specifications
1.3.04 Energy Star Rating
The product qualifies for the Environmental Protection Agency (EPA) Energy Star Program, a cooperative
effort between the EPA and computer and peripheral manufacturers to promote energy efficient
equipment and to reduce air pollution caused by power generation.
The Energy Star emblem does not represent EPA endorsement of any product or service.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OJ2010
Chapter 1 Product Specifications
1.4 ENVIRONMENTAL CONDITIONS
1.4.01 Acoustic Rating
Printing - 45 dBA
Idle - not measurable
1.4.02 Altitude
10,000 feet (3,048 meters)
1.4.03 Ambient Temperature and Relative Humidity (RH)
Operation
Temperature: 65 to 80 degrees Fahrenheit (18 to 26.7 degrees Celsius)
Relative Humidity: 30% to 60%
Storage
Temperature: 50 to 110 degrees Fahrenheit (10 to 43 degrees Celsius)
Relative Humidity: 8% to 80%
Page: 6
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1.5 AGENCY APPROVALS
1.5.01 Listings
Canadian ICES Class B
CE
CSA No: CSA Standard C22.2 (220)
DEMCO
FCC: FCC Class B, Part 15
FEI
GS
Page: 7
Service Guide OJ2010
Chapter 1 Product Specifications
SEMCO
UL no: UL Standard No. 478
VCCI
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OJ2010
Chapter 1 Product Specifications
1.6 OPERATIONAL SPECIFICATIONS
1.6.01 Emulations
Graphics Device Interface (GDI) for Windows
HP PCL3 for DOS via Windows MS-DOS prompt
1.6.02 Graphics Resolution
300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes
1.6.03 Interface
Bi-Directional Centronics Parallel
Recommended cable IEEE 1284 compliant, No more than six (6) feet long.
Page: 8
Purchased separately
1.6.04 Paper Feed Methods
Auto
Holds up to 150 sheets (depending on thickness) in the Automatic Sheet Feeder
Holds up to 15 envelopes (depending on thickness) in the standard feeder
Manual
1.6.05 Paper Feed Path
Lazy "L"
Auto
Manual
The paper bends approximately 75 degrees. The gentle bend allows the OkiJet 2010 to have fewer paper
jams. The unit also handles a wide variety of size and weight print media.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 9
Service Guide OJ2010
Chapter 1 Product Specifications
1.6.06 Paper Loading
Paper is installed face up.
The leading edge (top of form) faces down into the printer.
The aligned edge of the paper is to the right side of the printer (when the operator is facing the front of the
unit.
Also refer to the Users Guide for information on paper loading
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
.
Service Guide OJ2010
Chapter 1 Product Specifications
Auto Feed
Step Number
1. Fold down the automatic sheet feeder access cover.
2. Adjust the paper guides to the width of the paper.
3. Once the paper guides are adjusted, slide the paper into the automatic sheet feeder.
IMPORTANT:
Page: 10
The side of the paper to be printed on
The leading edge (top of form) of the sheet faces
4. Fold the access cover up and the printer is ready to print
MUST
face the front of the printer.
DOWN
into the printer.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 11
Service Guide OJ2010
Chapter 1 Product Specifications
Manual Feed
Step Number
1. Paper to be loaded into the manual slot is placed against the Automatic Sheet Feed Access cover,
shown in gray.
2. Slide the manual feed support lever to the right, to the approximate width of the page / envelope being
inserted.
The RIGHT SIDE of the document is aligned against the static feed support.
The LEFT SIDE of the document is aligned against the movable feed support.
3. Insert the page / envelope.
IMPORTANT:
The side of the paper to be printed on
The leading edge (top of form) of the sheet faces
Envelopes
Orientation is landscape left (90 degree clockwise rotation).
Envelopes feed lengthwise.
Envelopes feed face-up.
Close envelope flaps before feeding
4. Make the final width adjustments.
MUST
face the front of the printer.
DOWN
into the printer.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OJ2010
Chapter 1 Product Specifications
1.6.07 Print Method
Thermal InkJet
InkJet printers work by spraying liquid ink onto the print media.
The inkjet printhead-to-media gap is very small.
A crease or sharp edge on the paper may damage the inkjet head.
Paper dust or other contaminants can clog the inkjet nozzles on the printhead.
Page: 12
Perform the nozzle test to clean the inkjet nozzles.
printheads are delicate and easily damaged .
NOTE:
The printhead is part of the print cartridge.
The printhead is replaced when the print cartridge is replaced.
Black Print Cartridge: Average Life (Ink Saver OFF): 1000 pages at 5% coverage
Color Print Cartridge: Average Life (Ink Saver OFF): 200 pages at 15% coverage of seven color graphics.
CAUTION:
Using a non-Okidata ink cartridge may damage the unit and void any warranties.
Always perform the printhead alignment procedure when a print cartridge is replaced.
Guide or Section 3.3 for further information .
WARNING:
NEVER
Refilling empty print cartridges with unapproved ink will invalidate the warranty.
Incompatible inks can cause damage to the printhead or printer.
refill or use refilled print cartridges.
Refer to Section 3.4 for further information. Inkjet
Refer to the Users
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 13
Service Guide OJ2010
Chapter 1 Product Specifications
1.6.08 Print Modes
Black Draft
Black Letter Quality
Full Color
1.6.09 Print Resolution
300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 14
Service Guide OJ2010
Chapter 1 Product Specifications
1.6.10 Print Speed
3 pages per minute in Black Draft Mode.
2 pages per minute in Black Letter Quality Mode.
2 to 4 pages per minute in Full Color Mode.
Graphics Device Interface (GDI)
When working with a GDI printer, data leaves the computer "pre-formatted" for the printer. Very little
printer circuitry is required for data handling. The received data is already formatted for the printer. RAM in
the printer is minimized. Because the printer is controlled via software in the computer, the operator panel
is minimized.
Printer Speed versus System Speed
As a general rule, the faster the computer, the faster the printout from a GDI printer.
Example:
Two identical GDI printers are connected to two different systems.
One system is a 25 MHz. 80386 based computer with 4 MB of RAM.
One system is a 66 MHz. 80486 based computer with 8 MB of RAM.
Question
If both systems being printing the same file at the exact same time, which system will finish first?
Answer
The 66 MHz. 80486 based computer with 8 MB of RAM.
Reason
All of the pre-print data processing is being done in a system with greater "system resources" (more RAM,
high level processor at a higher speed). Data is sent to the printer faster.
Windows Printing versus DOS Based Printing
The OkiJet 2010 printer is a "Windows Based Host Printer". The printer can print from a DOS based
program running in a Windows "DOS-based session". However, this is not the best configuration. DOS is
a very non-graphical based operating system. The OkiJet 2010 is a "Graphics Device Interface" printer. It
is better to run the OkiJet 2010 with a Windows system.
Improving Performance
A GDI printer is the only type of printer that improves (up to the printers maximum rated performance) with
the host computers improvement.
In the example, a 25 MHz. 80386 system was compared to a 66 MHz 80486 system.
Performance gains come from improving the computer, not by adding extras to the printer.
Upgrades will improve the customers computer system and the performance of the OkiJet 2010.
Upgrading to Pentium will allow software speeds and print speeds to increase (up to the maximum rated
performance).
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 15
Service Guide OJ2010
Chapter 1 Product Specifications
1.7 PRINT MEDIA (PAPER) SPECIFICATIONS
CAUTION:
For best results when printing with color, use coated paper.
Paper types that work well with the color print cartridge may not work well with the black print cartridge.
Since the quality of plain paper varies widely, test the print quality before buying large quantities of paper.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OJ2010
Chapter 1 Product Specifications
1.7.02 Length
Note:
The recommended length is specific to paper type.
Auto
Minimum 5 inches (127 millimeters)
Maximum 14.33 inches (364 millimeters)
Manual
Minimum 5 inches (127 millimeters)
Maximum 14.33 inches (364 millimeters)
1.7.03 Number of Copies
Original (One)
1.7.04 Thickness
Paper
Manual 0.0028 to 0.0075 inches (0.071 to 0.191 millimeters)
Auto 0.0028 to 0.0075 inches (0.071 to 0.191 millimeters)
Page: 16
Envelopes
Manual 0.0028 to 0.024 inches (0.071 to 0.60 millimeters)
Auto 0.0028 to 0.020 inches (0.071 to 0.50 millimeters)
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 17
Service Guide OJ2010
Chapter 1 Product Specifications
1.7.05 Weight
Note:
The recommended weight is specific to paper type and paper feed path.
Auto
16 to 24 lb. (60 to 90 g/m 2 )
Manual
16 to 32 lb. (60 to 120 g/m 2 )
Recommended
20 lb. (75 g/m 2 )
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 18
Service Guide OJ2010
Chapter 1 Product Specifications
1.7.06 Width
Note:
The recommended width is specific to paper type and paper feed path.
Auto
Normal
3.5 to 8.5 (88.9 to 215.9 millimeters)
Heavy weight / stiff
3 to 8 inches (76.2 to 215.9 millimeters)
Manual
3 to 9 inches (76.2 to 228.6 millimeters)
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 19
Service Guide OJ2010
Chapter 1 Product Specifications
Card Stock (Index Cards)
Weight: 16 to 24 lbs. (60 to 90 g/m 2 )
Width: 3 to 8 inches (76.2 to 215.9 millimeters)
Length: 5 to 14.33 inches (127 to 364 millimeters)
Thickness: .0028 to 0.020 inches (0.071 to 0.50 millimeters)
Paper Feed Path: Auto Manual
Up to 15 cards (depending on thickness) may be loaded into the sheet feeder
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 20
Service Guide OJ2010
Chapter 1 Product Specifications
Cut Sheet
Weight: 16 to 32 lbs. (60 to 120 g/m 2 )
Width: 3 to 9 inches (76.2 to 228.6 millimeters)
Length: 5 to 14.33 inches (127 to 364 millimeters)
Thickness: 0.0028 to .0075 inches (0.071 to 0.191 millimeters)
Paper Feed Path: Manual
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 21
Service Guide OJ2010
Chapter 1 Product Specifications
Envelopes
Notes:
Envelopes are ONLY printed in landscape mode
Envelopes are ONLY printed in landscape left (90 degree clockwise rotation).
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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