Every effort has been made to ensure that the information in this document is complete, accurate,
and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its
control. The manufacturer also cannot guarantee that changes in software and equipment made by
other manufacturers and referred to in this guide will not affect the applicability of the information
in it. Mention of software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as
possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness
of the information contained herein.
All rights are reserved by Oki Electric Industry Co., Ltd. You must not copy, transfer, translate, etc. the
content herein without authorization. You must obtain written permission from Oki Electric Industry
Co., Ltd. before doing any of the above.
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft
Corporation.
Apple, Mac, OS X and macOS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their proprietors.
This product complies with the requirements of the Council Directives 2014/30/EU (EMC), 2014/35/
EU (LVD), 2014/53/EU (RED), 2009/125/EC (ErP) and 2011/65/EU(RoHS), as amended where
applicable, on the approximation of the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related
Products and Restriction on the use of certain Hazardous Substances in electrical and electronic
equipment.
The following cables were used to evaluate this product for EMC directive 2014/30/EU compliance, and
congurations other than this may affect that compliance.
cable type
Power1.8
USB5.0
LAN15.0
length
(meters)
coreshield
- 2 -
●● Emergency rst aid
c
o
m
/
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical attention. DO
NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical attention.
If it gets into the eyes, ush with large amounts of water for at least 15 minutes
keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk of
staining skin or clothing.
●● Environmental information
w
w
w
.
i
k
o
.
p
r
i
n
t
i
n
g
/
- 3 -
●● For Your Safety
WARNING
CAUTION
WARNING
CAUTION
Read the User’s Manual for your safety before using the product.
Cautions related to safety
A warning provides additional information which, if ignored, may result in a risk of personal
injury.
A caution provides additional information which, if ignored, may result in equipment
malfunction or damage.
General cautions
Do not touch the safety
switch inside the printer.
Doing so may cause electric
shock when high voltage
occurs. In addition, the
rotating gears may result in
injury.
Unplug the power cord and
contact a customer service
center if a liquid such as
water enters in the internal
parts of the printer.
Failure to do so may lead to
a re.
Unplug the power cord
and contact a customer
service center if the printer
is dropped or the cover is
damaged.
Failure to do so may cause
electric shock and/or re,
leading to injuries.
Do not insert materials in a
vent hole.
Doing so may cause electric
shock and/or re leading to
personal injuries.
Do not throw toner cartridges
and image drum cartridges
into re. Doing so may cause
dust explosion leading to
burns.
Do not use highly ammable
sprays near the printer. Doing
so may cause re as parts of
the printer are hot.
Unplug the power cord and
remove foreign materials
such as paper clips if they
fall inside the printer. Failure
to do so may cause electric
shock and/or re, leading to
injuries.
Unplug the power cord
periodically to clean plug
blades and base section
between the blades.
If the power plug remains
inserted for a long time, the
base section will get dusty,
and the plug may short
circuit, which may cause re.
Do not put a cup with liquids
such as water on the printer.
Doing so may cause electric
shock and/or re leading to
personal injuries.
Do not use a power cord, a
cable, or a ground wire other
than those that are indicated
in User's Manual.
Doing so may cause re.
Unplug the power cord
and contact a customer
service center if the cover
is unusually hot, smoking,
giving off an unusual odor,
or making strange noises.
Failure to do so may lead to
a re.
Do not operate and/or
disassemble the printer other
than as directed in User’s
Manual. Doing so may cause
electric shock and/or re,
leading to injuries.
Do not clean spilled toner
with a vacuum cleaner.
If cleaning spilled toner with
a vacuum cleaner, it may
catch re due to the sparks
from electric contact.
Toner spilled on the oor
should be wiped off with wet
cloth.
Do not touch the fuser and
other parts when opening the
cover of the printer.
Doing so may cause burns.
The operation of using UPS
(uninterruptible power
source) or inverters is not
guaranteed. Do not use
uninterruptible power source
or inverters.
Doing so may cause re.
Do not come closer to the paper’s exit area
when the power is turned on, while printing.
Doing so may result in personal injury.
Do not touch a damaged liquid-crystal display.
If liquid (liquid crystal) leaked from the liquid-
crystal display gets into the eyes or mouth, ush
with large amount of water. Follow the direction
from a doctor if necessary.
- 4 -
●● Manual Composition
WARNING
The following manuals are included with this product.
● Quick Guide
This notes brief descriptions of how to install this printer.
● User’s Manual (Setup) ---- This document
Basic operations are described to aid understanding of this printer. The initial setup descriptions
including printer placement and the network initial setting are noted along with troubleshooting and
maintenance procedures.
●● About This Manual
Terms in this document
The following terms are used in this manual.
Note
● Indicates important information on operations. Make sure to read sections with this mark.
Memo
● Indicates additional information on operations. You should read sections with this mark.
Reference
● Indicates where to look when you want to know more detailed or related information.
● A warning provides additional information which, if ignored, may result in a risk of personal injury.
CAUTION
● A caution provides additional information which, if ignored, may result in equipment malfunction or
damage.
Symbols in this document
The following symbols are used in this manual.
SymbolsDescription
[ ]● Indicates menu names on the display screen.
● Indicates menu, window, and dialog names on the computer.
" "
< > button/keyIndicates a hardware button on the operator panel or a key on the keyboard of the
>Indicates how to get to the item you want in the menu of this printer or the computer.
Your Printer
● Indicates messages and input text on the display screen.
● Indicates le names on the computer.
● Indicates reference titles.
computer.
Indicates a printer you want to use or select.
- 5 -
Notation used in this manual
The following notations may be used in this manual.
● Microsoft® Windows Vista® 64-bit Edition operating system→ Windows Vista (64bit version) *
● Microsoft® Windows Server® 2016 64-bit Edition operating system→ Windows Server 2016 *
● Microsoft® Windows Server® 2012 R2 64-bit Edition operating system→ Windows Server 2012 *
● Microsoft® Windows Server® 2012 64-bit Edition operating system→ Windows Server 2012 *
● Microsoft® Windows Server® 2008 R2 64-bit Edition operating system→ Windows Server 2008 *
● Microsoft® Windows Server® 2008 64-bit Edition operating system→ Windows Server 2008 (64bit version) *
● Microsoft® Windows® 10 operating system→ Windows 10 *
● Microsoft® Windows® 8.1 operating system→ Windows 8.1 *
● Microsoft® Windows® 8 operating system→ Windows 8 *
● Microsoft® Windows® 7 operating system→ Windows 7 *
● Microsoft® Windows Vista® operating system→ Windows Vista *
● Microsoft® Windows Server® 2008 operating system→ Windows Server 2008 *
● Generic name for Windows 10, Windows 8.1, Windows 8, Windows Server 2016, Windows Server 2012,
Windows 7, Windows Vista, and Windows Server 2008→ Windows
* If there is no special description, 64bit version is included in Windows 10, Windows 8.1, Windows 8, Windows 7,
Windows Vista, and Windows Server 2008. (64bit version and Windows Server 2008 R2 is included in Windows
Server 2008, Windows Server 2012 R2 is included in Windows Server 2012.)
If there is no special description, Windows 7 is used as Windows, OS X 10.11 is used as OS X, and Pro8432WT is
used as the printer for examples in this document.
Depending on your OS, model or version, the description on this document may be different.
The diffusion of dust, ozone, styrene, benzene, TVOC, and ultrane particles conforms to the Eco Mark
155, “Printer” substance emission certication criteria. (Toner was tested by performing black and
white and color printing with OKI genuine toner cartridges according to the appendix S-M of the Blue
Angel RAL UZ-171:2012 test method.)
- 6 -
Contents
About the Product Warranty .....................................................................2
● At least two people are needed to lift the printer
safely because it weighs about 37 Kg.
Reference
● For details on how to open the package, refer to
“Unpacking” P.17.
● Printer
1
1. Setup
● Software DVD-ROM
● AC cord
Note
● An Ethernet cable and USB cable are not supplied with
your printer. Procure them separately.
● Packaging and cushioning material are needed if
transporting the printer. Do not throw them away.
● Four image drums (cyan, yellow, magenta,
white)
Note
● The image drums are installed in the machine before
shipment.
● Four starter toner cartridges (cyan, yellow,
magenta, white)
● Quick Guide
- 11 -
Operator Panel
1
●● Operator Panel
This section explains the names and functions of components on the operator panel and how to enter
text.
1. Setup
1
12
8
7
13
5
6
2
9
11
4
5
10
3
No.NameFunction
1Display screenDisplays operating instructions and the status of the printer.
2<ON LINE> buttonSwitches between on line and off line modes.
3<CANCEL> buttonCancels the current print immediately.
4<ENTER> button
5<SCROLL> buttonSelects the menu or scrolls the screen.
6<BACK> buttonReturns to the previous screen.
7<HELP> buttonDisplays the help screen. To close, press the <HELP> button, <BACK>
8<POWER SAVE> button
9Numeric Keypad● Enters numbers.
10<Fn> keyDisplays the equipment setting menu screen with a shortcut function.
11<CLEAR> keyExecutes the following actions according to the entered items when pressed
12<READY> indicatorLights up green in on line mode and turns off in off line mode.
13<ATTENTION> indicatorLights up or blinks orange when an error occurs in the device.
● Displays the menu screen.
● Conrms the highlighted item.
button, or <CANCEL> button.
● Enters or exits the power saving mode.
● Exits the deep sleep mode.
Lights up green in the power save mode and blinks green in the deep sleep mode.
● Enters alphabetical characters and symbols.
A password can be entered only with numeric keypad.
or held down.
● Minimizes a setting value.
● Enters zero for a setting value.
● Deletes a character.
● Cancels a selected item.
Returns to the previous settings. Not available when entering an IP address.
How to Use the Numeric
Keypad
Use to enter numbers and characters.
Each time a numeric key is pressed, entered
numbers or characters are changed cyclically in
the following order:
<1>: 1
<2>: 2
<3>: 3
<4>: 4
<5>: 5
<6>: 6
<7>: 7
→ a → b → c → A → B → C → 2
→ d → e → f → D → E → F → 3
→ g → h → i → G → H → I → 4
→ j → k → l → J → K → L → 5
→ m → n → o → M → N → O → 6
→ p → q → r → s → P → Q → R → S → 7
- 12 -
<8>: 8
<9>: 9
→ t → u → v → T → U → V → 8
→ w → x → y → z → W → X → Y → Z → 9
<0>: 0
The functions of <
> and <C> keys are the
followings:
>: Function key (Available only when the
<
standby screen is displayed.)
<C>: Deletes a character when entering a
password.
To enter “abc” for example,
press <2>
→ <2> → <2> → <ENTER> button → <2> →
→ <2> → <ENTER> button → <2>
<2> → <2> → <2> → <ENTER> button.
Operator Panel
How to Use the Function Key
Press numeric keys after pressing the <Fn>
key when the message “Ready To Print”
appears on the display screen. The function
menu corresponding to the number entered is
displayed.
1 Press the <Fn> key.
2 Press the numeric keys (0-9) to display
the desired function item and press the
<ENTER> button.
Function No.Function menu
101Network
103Error Log
200Power Save Time
201Sleep Time
202Auto Power Off Time
210Error Report
220Print Position Adjust (MPTray)
221Print Position Adjust (Tray 1)
231Paper Color Setting
233Trans. Color Setting
234SMR Setting
235BG Setting
236Drum Cleaning
237Hex Dump
300Adjust Density
301Adjust Registration
302Print Color Tuning Pattern
310Cyan Density
311Magenta Density
312Yellow Density
313White Density
1
1. Setup
3 The setting screen of the selected
function is displayed. Check or change
the settings.
The following options are available for your
printer:
● Additional RAM (256 MB or 512 MB)
● 16 GB SD memory card kit
● Wireless LAN module
Reference
● For details on how to install the options, refer to
“Installing Options” P.23.
1
1. Setup
- 15 -
Checking the Placement Environment
WARNING
1
1. Setup
●● Checking the Placement Environment
Placement Environment
Your printer must be placed in the following
environment:
Temperature:10 - 32°C
20%
Humidity:
Maximum
wet bulb
temperature:
Recommended
environment:
Note
● Be careful of condensation. It may cause a malfunction.
● If placing your printer in a location where the humidity of
the surrounding air is less than 30% RH, use a humidier
or antistatic mat.
- 80% RH
(relative humidity)
25°C
17 - 27°C, 50 - 70 % RH
Placement Space
Place your printer on a at surface that is wide
enough that the printer’s feet securely on the
surface.
Allow for enough room around your printer as
shown in the images below.
● Top view
20 cm
100 cm60 cm
● Do not install near high temperature or the re.
● Please do not install in a place from which a
chemical reaction is started (laboratory etc.).
● Do not install near the inammable solution, such
as alcohol and thinner.
● Do not install in the place which the small child's
hand reaches.
● Do not install in an unstable place (the shaky
stand, leaning place, etc.).
● Do not install in a place many humidity, dusty and
the place where direct rays hit.
● Do not install in the environment of briny air and
corrosive gas.
● Do not install in a place with much vibration.
● Do not install in a place where the ventilation hole
of the printer is closed.
CAUTION
● Do not place directly on a rug or carpet with long
strands.
● Do not install in a closed room with poor
ventilation and circulation.
● If you use the printer in a small room for a long
time, please make sure that you ventilate the
room.
● Install away from strong magnetic elds and
sources of noise.
● Install away from monitors or TVs.
20 cm
● Side view
70 cm
- 16 -
Preparing Your Printer
N
●● Preparing Your Printer
This section explains how to unpack your printer and how to turn it on and off.
Unpacking
CAUTIO
● At least two people are needed to lift the printer
safely because it weighs about 37 Kg.
Note
● Be sure to use the consumables or maintenance units
provided with this printer at rst. Otherwise, the life of the
consumables or maintenance units may not be displayed
correctly, or you may not be able to use them later.
● The image drum (the green tube) is very delicate. Handle
it carefully.
● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.
● Packaging and cushioning material are needed if
transporting the printer. Do not throw them away.
It may cause injury!
Installing Consumables
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
Note
● Open the front cover gently. If opening rapidly, an MP
tray may open.
1
1. Setup
1
1 Remove your printer from the box and
remove all cushioning materials and the
plastic bag from your printer.
2 Remove the two strips of protective tape
(1) at the back of your printer.
1
2
2 Press the output tray open button (3)
and open the output tray (4).
3
4
3 Take out all four image drums from the
printer.
- 17 -
Preparing Your Printer
4 Remove the protective sheets and toner
1
1. Setup
covers from four image drums.
x4 (C / Y / M / W)
5 Conrm that the image drum and the
toner cartridge are of the same color,
and then attach the toner cartridge to
the image drum.
- 18 -
Preparing Your Printer
6 Put all four image drums back into a
printer.
7 Close the output tray (4) by pushing the
both sides of the cover rmly.
4
Loading Paper
Reference
● Please refer to “Supported Paper” P.45 for information
on how to load paper into the printer.
1 Pull out the paper tray (1).
1
2 Set the paper size dial (2) to match the
loading paper size.
Set the dial to [A4 ] when loading the A4 size
paper with a landscape orientation.
1
1. Setup
8 Close the front cover (2).
Note
● The front cover cannot be closed securely if the
output tray is not closed.
● When the error message that the top or front cover
is open does not disappear from the operator panel’s
display screen, make sure they are closed securely.
2
2
- 19 -
Preparing Your Printer
3 Slide the paper guide (3) and paper
1
1. Setup
stopper (4) to the size of paper to be
loaded.
3
Note
● When loading the A6 size paper, move the paper
stopper (4) forward and remove it once, then install
it on the metal part.
5 Load paper with the print side face down
and press it from above.
Note
● Do not load paper exceeding the [ ] mark (5) of the
paper guide.
5
4
4
6 Secure the loaded paper with the paper
guide.
7 Check if a size of loaded paper matches
the setting of paper size dial.
4 Flex paper back and forth, and then fan
it. Straighten the edges of the paper
stack on a level surface.
8 Return the paper tray to the printer.
Memo
● If loading a paper that you cannot select the
size with a paper size dial options, set the dial to
[Other], and then set a paper size on the operator
panel.
- 20 -
Preparing Your Printer
G
Turning On/Off the Power
Power Supply Conditions
The power supply must meet the following
conditions:
Voltage:110 - 127 VAC (Range 99 - 140 VAC)
220 - 240 VAC (Range 198 - 264 VAC)
Frequency: 50/60 Hz ± 2%
Note
● If the power supply is unstable, use a voltage regulator.
● The maximum power consumption of this printer is
1400 W. Ensure that the power supply is sufcient to
operate this printer.
● We do not guarantee operation where an uninterruptible
power system (UPS) or inverter is used. Do not use an
uninterruptible power system (UPS) or inverter.
There is a risk of getting
WARNIN
● Be sure to turn off the power supply switch when
attaching or removing the AC cable and earth wire.
● Be sure to connect an earth wire to the grounding
terminal of exclusive use.
● Please do not connect with the ground of a water pipe,
a gas pipe, and a telephone wire, and a lightning rod by
any means.
● Make sure to connect with the ground terminal before
connecting the power cord to the power supply plug.
● Be sure to plug in and unplug the AC cable while holding
on to the power supply plug.
● Insert the AC cable plug completely into the wall socket
securely.
● Do not touch the power cord, or printer, if your hands
are wet.
● Install a power cord in the place which is not stepped
on, and do not place a thing on a power cord.
● Do not use the cord tied in a bundle.
● Please do not use the damaged power cord.
● Do not use multi-outlet adapters.
● Do not connect this printer and other electric products
to the same wall socket. If it connects simultaneously
with an air conditioner, copier, shredder, etc. Especially,
a printer may incorrect-operate by the electric
noise. When you connect with the same wall socket
unavoidably, please use a commercial noise lter or a
commercial noise cut transformer.
● Use the attached power cord and insert it directory with
the ground terminal. Do not use the power cord for
other product for the printer.
● Do not use an extension cord. When you use it
unavoidably, use the thing more than rated 15 A.
● Use of an extended code may not operate a printer
normally by AC voltage descent.
● During printing, do not shut off a power supply or do not
pull out a power supply plug.
● When you use it neither for consecutive holidays nor a
travel for a long time, pull out a power cord.
● Do not use attached power cord to the other products.
an electric shock and/or
causing re.
Turning On the Power
1 Plug the AC cord (1) into the AC power
socket of your printer.
1
2 Plug the AC cord into the electric socket.
3 Hold down the power switch (2) for
about 1 second to turn on the power.
2
The Power switch LED indicator lights up when
the printer turns on.
The message “Ready To Print” is displayed in
the operator panel once printer is ready.
1
1. Setup
- 21 -
Preparing Your Printer
Turning Off the Power
1
1 Hold down the power switch (1) for
1. Setup
about a second.
The message “Shutting down Please wait. Printer will turn off automatically” appears
in the operator panel, and the power switch
indicator blinks every 1 second. Then the printer
turns off automatically and the power switch
indicator goes out.
Note
● It may take about 5 minutes to turn off the power.
Wait until it turns off.
● Holding down the power switch for more than 5
seconds turns off printer forcibly. Only perform
this procedure when a problem occurs. For printer
problems, refer to “Other Issues” P.83.
1
Power Save Mode and Deep Sleep Mode
Two-phase power conservation enables you to
save on power consumed by the printer.
Power Save Mode
When your printer is not used for a certain
period of time, it automatically enters the power
save mode to reduce the power consumption.
You can enter the power save mode manually
by pressing the <POWER SAVE> button on the
operator panel.
The <POWER SAVE> button lights up green
while in this mode.
Memo
● By factory default, the time interval before entering the
power save mode is set to 1 minute. For how to change
the time that elapses before the printer enters the power
save mode, refer to “Setting the Time that Elapses Before
Entering the Power Save Mode” P.58.
When the Printer is Not Used for a
Long Time
When the printer is not used for a long time due
to consecutive holidays or when on vacation, or
when changing or attaching parts in repair or
maintenance, unplug the AC cord.
Memo
● The printer will not be functionally impaired even if left
unplugged for a long time (more than 4 weeks).
Deep Sleep Mode
Your printer goes from the power save mode to
the deep sleep mode after a set period of time.
The <POWER SAVE> button blinks while in the
deep sleep mode.
Note
● The printer does not enter the deep sleep mode if an error
occurs.
Memo
● By factory default, the time interval before entering the
deep sleep mode is set to 15 minutes. For how to change
the time that elapses before the printer enters the deep
sleep mode, refer to “Setting the Time that Elapses Before
Entering the Deep Sleep Mode” P.59.
Reference
● For more detailed information on deep sleep mode, please
refer to the User’s Manual (Advanced).
- 22 -
Preparing Your Printer
Restoring a Printer from the
Power Saving Mode
To restore the printer from the power save
mode or the deep sleep mode, press the
<POWER SAVE> button on the operator panel.
Memo
● When the printer receives a print job from a computer or
other devices, it is restored automatically.
Auto Power Off Function
When a certain period of time elapses after
printing, this printer will turn off automatically.
Memo
● The factory default setting for time that elapses before the
printer power turns off automatically is 4 hours.
● For how to change the time that elapses before the
printer power turns off automatically, refer to “Settings for
Turning Power Off Automatically (Auto Power Off)” P.62.
Note
● In the factory default setting, the auto power off mode
is disabled during network connection. To enable the
auto power off mode during network connection, refer to
“Settings for Turning Power Off Automatically (Auto Power
Off)” P.62.
Installing Options
This section explains how to install options on
your printer. The following options are available:
● Additional RAM (256 MB or 512 MB)
● 16 GB SD memory card kit
● Wireless LAN module
Note
● Be sure to turn off your printer and unplug the AC cord
and Ethernet or USB cable before installing options.
Installing options while your printer is turned on may
damage your printer and options.
Memo
● After installing options, set the option settings with a
printer driver. Refer to “When Adding Options” P.44.
Installing Additional RAM
Install additional RAM to increase the memory
capacity of your printer in cases such as if
memory overow or the collate print errors occur.
Your printer supports 256 MB and 512 MB RAM.
1
1. Setup
Note
● Use only genuine OKI products. The performance cannot
be guaranteed when using other products.
● The static electricity may damage parts. Discharge the
static electricity from your body by touching grounded
metallic parts, etc., before work.
Memo
● For banner printing, installing additional memory is
recommended.
1 Turn off your printer, and then unplug
the AC cord and Ethernet or USB cable.
Reference
● “Turning Off the Power” P.22
2 Open the access cover (1) on the right
side of a printer.
- 23 -
1
Preparing Your Printer
3 Slide the metal plate (2) upward to
1
1. Setup
remove.
Note
● If the SD memory card socket is attached, remove
the SD memory card.
(1) Put your nger in the recess of the
metal plate (2), and slide it upward.
(2) Pinch the lower part of the metal
plate (2), and pull it forward.
5 Insert the additional RAM (4) into the
slot and x it by pushing it toward the
printer.
Note
● Be sure to check a direction of an additional RAM.
The additional RAM has small dents on its connector,
which are tted with a connector of a slot.
2
4
6 Install the metal plate (2).
(1) First, insert the upper part of the
metal plate (2) in the printer, then
install the metal plate.
2
4 Make sure the LED (3) indicated by the
arrow turns off. If it is lit, wait until it
turns off.
3
2
(2) While holding the lower part of the
metal plate (2), slide the metal plate
downward and secure it.
2
- 24 -
Note
● Attach the SD memory card socket before installing
the metal plate if the SD memory card socket was
attached to the printer.
Preparing Your Printer
7 Close the access cover (1).
1
8 Plug the AC cord and Ethernet or USB
cable into your printer, and then turn on
the power switch.
9 Press the scroll button or on the
operator panel.
10 Press the scroll button to select
[Conguration] and press the
<ENTER> button.
12 Press the scroll button several times to
select [RAM] and press the <ENTER>
button.
13 Check that the value of [RAM] has
increased.
RAM
- For memory expanded to 256 MB, it is
[512 MB]; for memory expanded to 512
MB, it is [768 MB].
Note
● If the value of [RAM] has not increased, turn off
your printer and unplug the AC cord and Ethernet or
USB cable, and then reinstall the additional RAM.
14 Press the <ON LINE> button.
1
1. Setup
11 Press the scroll button several times
to select [System] and press the
<ENTER> button.
- 25 -
Preparing Your Printer
Installing the 16-GB SD Memory
1
Card Kit
For storing print data, install the SD memory
1. Setup
card kit.
SD memory card
SD memory socket
Memo
● The SD memory socket is attached to the SD memory
card.
Note
● Use only genuine OKI products. The performance cannot
be guaranteed when using other products.
● The static electricity may cause damage to the parts.
Discharge the static electricity in your body by touching
grounded metallic parts, etc. before work.
● You can not use the SD memory card with the protection
switch for accidental overwriting locked. Make sure to
release the lock.
3 Remove the metal plate (2) by sliding it
upward.
(1) Put your nger in the recess of the
metal plate (2), and slide it upward.
2
(2) Pinch the lower part of the metal
plate (2), and pull it forward.
2
1 Turn off your printer, and then unplug
the AC cord and Ethernet or USB cable.
Reference
● “Turning Off the Power” P.22
2 Open the access cover (1).
1
4 Make sure the LED (3) indicated by the
arrow turns off. If it is lit, wait until it
turns off.
3
- 26 -
Preparing Your Printer
5 Install the SD memory card (4) into the
SD memory card socket (5).
4
5
6 Install the SD memory socket to the
printer with the screw (6) and tab (7) for
the SD memory card socket and attach
the connector (8).
(2) While holding the lower part of the
metal plate (2), slide the metal plate
downward and secure it.
2
8 Close the access cover (1).
1
1. Setup
6
7 Install the metal plate (2).
(1) First, insert the upper part of the
metal plate (2) in the printer, then
install the metal plate.
8
1
9 Plug the AC cord and Ethernet or USB
7
cable into your printer, and then turn on
the power switch.
10 Press the scroll button or on the
operator panel.
2
11 Press the scroll button to select
[Conguration] and press the
<ENTER> button.
- 27 -
Preparing Your Printer
12 Press the scroll button several times
1
1. Setup
to select [System] and press the
<ENTER> button.
13 Press the scroll button several times
to select [SD Card] and press the
<ENTER> button.
Installing the Wireless LAN module
1 Turn off your printer, and then unplug
the AC cord.
2 Open the Wireless LAN module cover (1)
on the right side of a printer.
(1)
3 Pull out the connector, and plug it into
the Wireless LAN module.
14 Check that the value of [SD Card] is
[16 GB].
SD Card
15GB[F52]
Note
● [15 GB] may be displayed in [SD Card]. This is not
an error.
● If the value of [SD Card] has not increased, turn off
your printer and unplug the AC cord and Ethernet or
USB cable, and then reinstall the SD memory card.
1/1
15 Press the <ON LINE> button.
- 28 -
Preparing Your Printer
4 Install the Wireless LAN module.
Test Printing from the Printer
Check that you can print with the printer.
Check the detailed settings and status of your
printer by printing the contents of the settings
(Conguration).
Note
● When a printer is in the power saving mode, press the
<POWER SAVE> button to restore from the mode.
1 Press the <Fn> key on the operator
panel.
2 Enter “100” using the numeric keypad
and press the <ENTER> button.
1
1. Setup
5 Close the Wireless LAN module cover.
6 Plug the AC cord.
7 Turn on your printer while pressing the
<ENTER> button.
8 Press the <ENTER> button.
9 Enter the administrator password.
The factory default password is “999999”.
10 Press the scroll button to select
[Wireless Module] and press the
<ENTER> button.
3 Press the <ENTER> button as
[Execute] is selected.
Configuration 1/1
Execute
4 After nishing a print of printer settings,
a setup for printing from a printer
completes.
Reference
● You can also print reports and lists for each function.
Refer to the User’s Manual (Advanced).
11 Press the scroll button to select [Enable]
and press the <ENTER> button.
12 Press the <ON LINE> button.
- 29 -
Connecting to a Computer
1
1. Setup
●● Connecting to a Computer
This section explains how to connect your printer to a computer and install a printer driver software
using the provided “Software DVD-ROM”.
Prepare a computer with a DVD drive.
Connection Method
You can select either of the following connection methods:
● “Network Connection” P.31
● “USB Connection” P.41
Product Requirements
Your printer supports the following operating systems:
● Windows 10/Windows 10 (64bit Version)
● Windows 8.1/Windows 8.1 (64bit Version)
● Windows 8/Windows 8 (64bit Version)
● Windows 7/Windows 7 (64bit Version)
● Windows Vista/Windows Vista (64bit Version)
● Windows Server 2016
● Windows Server 2012 R2
● Windows Server 2012
● Windows Server 2008 R2
● Windows Server 2008/Windows Server 2008 (x64 Version)
● OS X 10.8.5 to macOS Sierra
Depending on the printer driver version or the version of Windows or OS X, the description may be
different.
- 30 -
Connecting to a Computer
Network Connection
Perform the following procedure to connect your
printer to a computer via network.
Connecting an Ethernet Cable
Be sure to connect your printer to a network
with an Ethernet cable before driver installation.
1 Prepare an Ethernet cable (1) and a hub
(2).
Prepare an Ethernet cable (category 5, twisted
pair, straight) and a hub separately.
1
2
2 Turn off your printer and computer.
Reference
● “Turning Off the Power” P.22
Connecting in Wireless LAN
(Infrastructure Mode) (Optional)
Note
● In a wireless LAN environment, the machine enters sleep
mode, but does not enter deep sleep mode.
● Do not place any devices (especially microwave
ovens or digital cordless telephones) that emit weak
electromagnetic waves near the machine.
● Install the machine near a wireless LAN access point or
wireless device with no obstacles between them (the
distance should be within 30 m).
● Wireless connections may be difcult if there is any metal,
aluminum framed windows, or reinforced concrete walls
between the machine and the wireless LAN access point.
● Wireless LAN connections may have slower transmission
speeds, depending on the environment, than wired LAN
or USB connections. We recommend using a wired LAN or
a USB connection to print large amounts of data, such as
photographs.
1
1. Setup
3 Plug one end of the Ethernet cable into
the network interface connection (3) on
the back of the printer.
4 Plug the other end of the Ethernet cable
into the hub (2).
2
3
To choose a valid default gateway
1 Press the scroll button several times
to select [Admin Setup] and press the
<ENTER> button.
2 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
3 Press the scroll button several times
to select [Network Setup] and press
the <ENTER> button.
4 Press the scroll button several times
to select [Enabling Default Gateway]
and press the <ENTER> button.
- 31 -
5 Press the scroll button to select
[Wireless(Infrastructure)].
6 Press the <ENTER> button.
Connecting to a Computer
Connecting Using WPS
If the wireless LAN access point supports WPS,
1
the connection to the wireless LAN can be made
easily by using the easy setup button (WPS
1. Setup
button).
Follow the procedure below for the setup.
1 Conrm the position of the easy setup
button and when to press the button
by referring to the user manual of the
wireless LAN access point.
2 Conrm that the wireless LAN access
point has been activated and is
functioning normally.
3 Turn on the printer.
4 Press the scroll button several times
to select [Wireless(Infrastructure)
Setting], and then press the <ENTER>
button.
5 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
6 Press the scroll button several times
to select [Automatic setup (WPS)],
and then press the <ENTER> button.
7 Select [WPS-PBC], and then press the
<ENTER> button.
8 Select [Yes], and then press the
<ENTER> button.
Connecting by Selecting a
Wireless LAN Access Point from
the Control Panel
If the wireless LAN access point does not support
WPS, you can connect by selecting the wireless
LAN access point you want to use from those the
machine has detected. To do this, an encryption
key is required.
1 Conrm and write down the SSID and
encryption key by referring to the user
manual of the wireless LAN access point.
Memo
● The SSID is also called the network name, ESSID, or
ESS-ID.
● The encryption key is also called the network key,
security key, password, or pre-shared key.
2 Conrm that the wireless LAN access
point has been activated and is
functioning normally.
3 Turn on the printer.
4 Press the scroll button several times
to select [Wireless(Infrastructure)
Setting], and then press the <ENTER>
button.
5 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
6 Press the scroll button several times to
select [Wireless Network Selection],
and then press the <ENTER> button.
9 The Printer starts searching for wireless
LAN access points. During 2 minutes,
press the easy setup button for the
wireless LAN access point for a few
seconds.
Once Connection successful is displayed,
it indicates that the wireless LAN setup has
completed.
If Connection failed is displayed, repeat the
procedure from step 4.
If an antenna appears on the upper right corner
of the operator panel, it indicates that the
connection is successful.
7 The printer starts searching for wireless
LAN access points. Please wait.
8 A list of available wireless LAN access
point SSIDs are displayed. Press or ,
select a wireless LAN access point, and
press the <ENTER> button.
Note
● If only [Manual Setup] is displayed or the desired
wireless LAN network SSID is not displayed, follow
the procedure in “Connecting by Manual Setup from
Control Panel” to do the settings.
- 32 -
Connecting to a Computer
9 A screen opens in which to input the
encryption key appropriate to the
encryption procedure for the selected
wireless LAN access point; input the
encryption key.
Memo
● The encryption key differs depending on the wireless
LAN access point and security.
If [WPA Pre-shared Key] is displayed
ItemExplanation
Encryption
method
Encryption keyEnter the pre-shared key.
* Congure from the machine’s web page.
If [WEP Key] is displayed
ItemExplanation
Encryption
method
Encryption keyInput the WEP key.
Other settings
ItemExplanation
Encryption
method
Encryption keyInput is not necessary.
WPA/WPA2-PSK
WEP
Disable
Connecting by Manual Setup from
Control Panel
Congure the wireless LAN access point
information (SSID, encryption method, and
encryption key) manually, and connect to the
wireless LAN.
1 Check and write down the SSID, the
encryption method and the encryption
key by referring to the user manual of
the wireless LAN access point.
Note
● When the encryption method is WPA-EAP or WPA2-
EAP, congure from the printer’s web page.
Memo
● The SSID is also called the network name, ESSID, or
ESS-ID.
● The encryption key is also called the network key,
security key, password, or pre-shared key.
2 Conrm that the wireless LAN access
point has been activated and is
functioning normally.
3 Turn on the printer.
4 Press the scroll button several times
to select [Wireless(Infrastructure)
Setting], and then press the <ENTER>
button.
1
1. Setup
10 The SSID selected in step 7 and the
encryption method in step 8 are displayed
as security in of the conrmation screen.
If the SSID is the same as the one set up
in step 1, select [ENTER]:Execute and
press the <ENTER> button.
Once Connection successful is displayed,
it indicates that the wireless LAN setup has
completed.
If Connection failed is displayed, repeat the
procedure from step 4.
If an antenna appears on the upper right corner
of the operator panel, it indicates that the
connection is successful.
5 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
6 Press the scroll button several times to
select [Wireless Network Selection],
and then press the <ENTER> button.
7 The printer starts searching for wireless
LAN access points. Please wait.
8 A list of available wireless LAN access
point SSIDs are displayed. Press or ,
select [Manual Setup] at the end of the
list, and press the <ENTER> button.
9 Input the SSID recorded in step 1, and
press the <ENTER> button.
Note
● It is case sensitive. Please enter it correctly.
- 33 -
Connecting to a Computer
10 Select the encryption method conrmed
1
1. Setup
in step 1, and press the <ENTER>
button.
Memo
● The encryption key differs depending on the wireless
LAN access point and security.
11 Input the encryption key recorded in
step 1, and press the <ENTER> button.
12 Press the <ENTER> button.
Once Connection successful is displayed,
it indicates that the wireless LAN setup has
completed.
If Connection failed is displayed, repeat the
procedure from step 4.
If an antenna appears on the upper right corner
of the operator panel, it indicates that the
connection is successful.
Installing a Printer Driver
(for Windows)
To complete the network connection with a
Windows computer, rst set IP addresses for the
printer, and then install a printer driver on the
computer.
If there is no DHCP server or BOOTP server on
the network, you need to manually congure the
IP address on the computer or printer.
If your network administrator or internet service
provider species an unique IP address for the
computer and your printer, you need to set the
IP addresses manually.
Note
● You need to complete the network setting of the computer
before this procedure.
● To complete this procedure, you must be logged in as an
administrator.
● When setting an IP address manually, ask the network
administrator or your internet service provider which
IP address to use. If the IP address is set wrong, the
network may go down or Internet access may be disabled.
Memo
● If conguring a small network consisting of only your
printer and a computer, set IP addresses as shown below
(according to RFC1918).
For the computer
IP address :192.168.0.1 - 254
Subnet mask :255.255.255.0
Default gateway :not used
DNS server :not used
For the printer
IP address Set : Manual
IP address:
Subnet Mask :255.255.255.0
Default Gateway : 0.0.0.0
Network Scale : Small
● To set [Network Scale], press the scroll button or
and then select [Admin Setup] > [Network Setup] >
[Network Scale].
192.168.0.1 - 254 (select a
different value from that of the
computer)
- 34 -
Connecting to a Computer
First, Set the IP address of the printer.
1 Turn on the printer.
2 Press the button on the operator panel.
3 Press the scroll button to select [Admin
Setup], and press the <ENTER> button.
7 Press the to select [IP Address Set],
and press the <ENTER> button.
8 If setting the IP address manually, press
the scroll button and select [Manual],
and press the <ENTER> button.
After entering all settings, press the <BACK>
button.
Proceed to the step 9.
1
1. Setup
4 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
5 Press the <ENTER> button.
If obtaining the IP address automatically, check
that [Auto] is selected, and press the <ENTER>
button.
After entering all settings, press the <BACK>
button.
Proceed to the step 15.
9 Press the scroll button to select
[IPv4 Address], and press the
<ENTER> button.
6 Check that [Network Setup] is selected
and press the <ENTER> button.
- 35 -
Connecting to a Computer
10 Enter the IP address using the numeric
1
1. Setup
(0-9) keys, and press the <ENTER>
button.
To move to the next box, press the <ENTER>
button.
After entering all settings, press the <BACK>
button.
11 Press the scroll button to select
[Subnet Mask], and press the
<ENTER> button.
14 Enter the default gateway address and
press the <ENTER> button.
To move to the next box, press the <ENTER>
button.
After entering all settings, press the <BACK>
button.
Gateway Address
192 . 168. 0.254
15 When the setup menu screen is
displayed, press the <ON LINE> button
to complete the network settings.
12 Enter the subnet mask in the same
manner of IP address.
To move to the next box, press the <ENTER>
button.
After entering all settings, press the <BACK>
button.
13 Press the scroll button to select
[Gateway Address], and press the
<ENTER> button.
- 36 -
Connecting to a Computer
Next, install the printer driver on the
computer.
1 Insert the included “Software DVD-ROM”
into a computer.
2 When [AutoPlay] is displayed, click
[Run Setup.exe].
Memo
● If the [User Account Control] dialog box is
displayed, click [Yes].
7 Click [Install Optional Software].
1
1. Setup
Installation starts.
Memo
● The following software is installed.
- PS Printer Driver (Including Network Extension)
● Install other software from Custom Install
8 Make sure that the software is
successfully installed, and then click
[Printing Test].
9 Click [Complete].
3 Select a language from the drop-down
list.
4 Read the license agreement, and then
click [Accept].
5 Select [Network (Wired/Wireless)]
in accordance to the connection method
of the machine and computer, and then
click [Next].
6 Select the model name of the machine,
and then click [Next].
10 Click [Next].
- 37 -
Connecting to a Computer
11 Click [Exit].
1
1. Setup
Installing a Printer Driver
(For OS X)
To complete the network connection with a Mac
operating system, install a printer driver on the
computer and set your printer as a network
printer.
Note
● Disable the anti-virus software before starting this
procedure.
Install the OS X PS Printer Driver.
When the installation is complete, print a test
page in step 14.
8 Click [+].
9 Click [Default].
10 Select the machine where [Kind]
is [Bonjour], and then select [Oki
Pro8432WT PS] from the [Use].
ConnectionPriner NameKind
NetworkOKI-Pro8432WT-(last 6 digits
of MAC address)
Memo
● To change the name, enter a new name into
[Name:].
Bonjour
1 Make sure that the machine and a
computer are connected and the
machine is turned on.
2 Insert the “Software DVD-ROM” into a
computer.
3 Double-click the [OKI] icon on the
desktop.
4 [Drivers] > Double-click [Installer for
OSX].
5 Enter the administrator password, and
then click [OK].
Follow the on-screen instructions to complete the
installation.
6 Select [System Preferences] from the
Apple menu.
7 Click [Printers & Scanners].
11 Click [Add].
12 When [Installable options] is
displayed, click [Continue].
- 38 -
Connecting to a Computer
13 Make sure that the machine is added
to [Printers] and [Pro8432WT PS] is
displayed for [Kind].
Note
● If [Pro8432WT PS] is not displayed for [Kind]
correctly, click [-], delete the machine from
[Printers], and then newly perform steps 8 to 12.
14 Click [Open Print Queue...].
15 Select [Print Test Page] from the
[Printer] menu.
Connecting in Wireless LAN (AP
Mode) (Optional)
The wireless LAN (AP mode) connects directly
to a wireless terminal (computer, tablet,
smartphone, etc.) without using a wireless LAN
access point.
Note
● You cannot enable wireless LAN (infrastructure) and
wireless LAN (AP mode) at the same time.
● If you enable wireless LAN (AP mode), the machine enters
sleep mode, but does not enter deep sleep mode.
● Do not place any devices (especially microwave
ovens or digital cordless telephones) that emit weak
electromagnetic waves near the machine.
● Wireless connections may be difcult if there is any
metal, aluminum framed windows, or reinforced concrete
walls between the machine and the wireless terminal
(computer, tablet, smartphone, etc.).
● Wireless LAN connections may have slower transmission
speeds than wired LAN or USB connections, depending on
the environment. We recommend using a wired LAN or a
USB connection.
Preparing to use the wireless LAN
(AP mode)
The machine becomes a simple wireless access
point, and wireless terminals (computer, tablet,
smartphone, etc.) can connect directly to it.
1
1. Setup
Before you start, conrm that the wireless
device you are using supports the following
environment.
ItemValue
StandardIEEE 802.11 b/g/n
SecurityWPA2-PSK (AES)
- 39 -
Connecting to a Computer
Automatic Setup (Push Button)
If the wireless terminal (computer, tablet,
1
smartphone, etc.) supports WPS-PBC (push
button), then you can use the WPS button to
1. Setup
connect via wireless (AP mode).
Follow the procedure below to connect.
1 Conrm the position of the WPS
button in the user’s manual provided with
the
wireless terminal (computer, tablet,
smartphone, etc.)
2 Turn on the printer.
3 Press the scroll button several times to
select [Wireless(AP Mode) Setting],
and then press the <ENTER> button.
4 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
Manual connections
If the wireless terminal (computer, tablet,
smartphone, etc.) does not support WPS-PBC
(push button), then you can input the machine’s
SSID and password into the wireless terminal
(computer, tablet, smartphone, etc.) to connect.
Follow the procedure below to connect.
1 Turn on the printer.
2 Press the scroll button several times to
select [Wireless(AP Mode) Setting],
and then press the <ENTER> button.
3 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button after each character you
input.
5 Select [Enable], and then press the
<ENTER> button.
6 Press the scroll button to select
[Automatic Setup (Push Button)],
and then press the <ENTER> button.
to select [Manual Setup], and then
press the <ENTER> button.
6 Conrm the [SSID] and [Password]
that are displayed on the printer.
7 Input the printer’s [SSID] and
[Password] that were conrmed
in step7 for the wireless terminal
(computer, tablet, smartphone, etc.).
- 40 -
Connecting to a Computer
USB Connection
Perform the following procedure to connect your
printer to a computer via USB.
Connecting a USB Cable
1 Prepare a USB cable (1).
A USB cable is not supplied with your printer.
Prepare a USB 2.0 cable separately.
1
Memo
● Use a USB 2.0 Hi-Speed cable for a USB 2.0 Hi-
Speed connection.
2 Turn off your printer and the computer.
Reference
● “Turning Off the Power” P.22
Installing a Printer Driver
(For Windows)
Note
● You must be logged in as an administrator to complete
this procedure.
1 Insert the included “Software DVD-ROM”
into a computer.
2 When [AutoPlay] is displayed, click
[Run Setup.exe].
1
1. Setup
3 Plug one end of the USB cable into the
USB interface connector (2) on the back
of the printer.
4 Plug the other end of the USB cable into
the computer’s USB interface connector.
2
Note
● Do not plug the USB cable into the network interface
connection. Doing so may cause a malfunction.
Memo
● If the [User Account Control] dialog box is
displayed, click [Yes].
3
Select a language from the drop-down list.
4 Read the license agreement, and then
click [Accept].
5 Select [USB] in accordance to the
connection method of the machine and
computer, and then click [Next].
6 Select the model name of the machine,
and then click [Next].
- 41 -
Connecting to a Computer
7 Click [Install Optional Software].
1
1. Setup
Installation starts.
Memo
● The following software is installed.
- PS Printer Driver
● Install other software from Custom Install.
8 Make sure that the software is
successfully installed, and then click
[Printing Test].
9 Click [Complete].
11 Click [Exit].
Installing a Printer Driver
(For OS X)
Note
● Disable the anti-virus software before starting this
procedure.
10 Click [Next].
Install the OS X PS Printer Driver.
When the installation is complete, print a test
page in step 14.
1 Make sure that the machine and a
computer are connected and the
machine is turned on.
2 Insert the “Software DVD-ROM” into a
computer.
3 Double-click the [OKI] icon on the
desktop.
4 [Drivers] > Double-click [Installer for
OSX].
5 Enter the administrator password, and
then click [OK].
Follow the on-screen instructions to complete the
installation.
6 Select [System Preferences] from the
Apple menu.
Note
● The following screen may appear when [Next] is clicked.
● If it appears, click [Yes].
7 Click [Printers & Scanners].
- 42 -
Connecting to a Computer
8 Click [+].
9 Click [Default].
10 Select the machine where [Kind]
is [USB], and then select [Oki
Pro8432WT PS] from the [Use].
ConnectionPriner NameKind
USBOKI DATA CORP Pro8432WTUSB
Memo
● To change the name, enter a new name into
[Name:].
13 Make sure that the machine is added
to [Printers] and [Pro8432WT PS] is
displayed for [Kind].
Note
● If [Pro8432WT PS] is not displayed for [Kind]
correctly, click [-], delete the machine from
[Printers], and then newly perform steps 8 to 12.
14 Click [Open Print Queue...].
15 Select [Print Test Page] from the
[Printer] menu.
1
1. Setup
11 Click [Add].
12 When [Installable options] is
displayed, click [Continue].
- 43 -
Connecting to a Computer
When Adding Options
1
If options such as SD memory card kit has been
1. Setup
installed, use following procedures to change
printer driver settings.
For Windows PS Printer Driver
1 Click [Start] > [Devices and Printers].
2 Right-click the [Pro8432WT] icon
and then select [PrinterProperties].
(If you have installed multiple printer
drivers, select [PrinterProperties] >
[Pro8432WT PS].)
3 Select the [Device Settings] tab.
4 If using a network connection, select
[Get installed options automatically]
under [Installable Options], and then
click [Setup]. If using a USB connection,
change the setting according to the
added options of [Installable Options].
4 Select the [Options] tab.
5 Change the setting according to the
added options.
5 Click [OK].
For OS X PS Printer Driver
1 Select [System Preferences] from the
Apple menu.
2 Click [Printers & Scanners].
3 Select the name of your printer and then
click [Options & Supplies].
- 44 -
2. Printing Basic Operation
This chapter describes how to print documents from a computer.
●● Supported Paper
Supported Paper Types
For high-quality printing, be sure to use paper types that satisfy requirements such as those for
material quality, weight, and surface nish. Please use digital photo print paper.
If not using recommended paper, please check the print quality and the movement of the paper
sufciently beforehand to make sure that there are no problems. Your printer supports the following
types of paper.
Paper TypePaper Size mm (inch)Paper Weight
Plain paperA3297 x 42064 to 256 g/m
A4210 x 297
A5148 x 210
A6105 x 148
B4257 x 364
B5182 x 257
B6128 x 182
B6 Half64 x 182
Tabloid(11 x 17)
Letter215.9 x 279.4
(8.5 x 11)
Legal 13"215.9 x 330.2
(8.5 x 13)
Legal 13.5"215.9 x 342.9
(8.5 x 13.5)
Legal 14"215.9 x 355.6
(8.5 x 14)
Executive184.2 x 266.7
(7.25 x 10.5)
Statement(5.5 x 8.5)
8.5"SQ(8.5 x 8.5)
Folio210 x 330.2
8K (260 x 368 mm)260 x 368
8K (270 x 390 mm)270 x 390
8K (273 x 394 mm)273 x 394
16K (184 x 260 mm)184 x 260
16K (195 x 270 mm)195 x 270
16K (197 x 273 mm)197 x 273
Custom SizeWidth:
64 - 297
Length:
90 - 431
Index cardIndex card76.2 x 127
(3 x 5)
PhotoPhoto (4 x 6 inch)(4 x 6)
Photo (5 x 7 inch)(5 x 7)
Note
● If the paper size is set at A6, A5, or
with a paper width narrower than 148
mm (A5 width), the printing will be
slower.
64 to 256 g/m
2
2
2
2. Printing Basic Operation
- 45 -
Supported Paper
Use paper that meets the following conditions*1:
● Paper that meets the conditions for plain paper.
● An ink used for a part printing is heat resistant (230°C).
Note
● When specifying a printing area, please take into account the differences of printing position as followings:
2
2. Printing Basic Operation
Print start position: ±2 mm, Paper skew: ±1 mm/100 mm, Image stretch: ±1 mm/100 mm
(when paper weight is 80g/m2)
● This printer cannot print on an ink.
Use paper that meets the following conditions*2:
● A pigment or an ink used to color paper is heat resistant (230°C).
● Paper that has same characteristics with light paper and used for an electronic photo printer.
Paper Recommendations
Your printer will handle a variety of print media,
including a range of paper weights and sizes.
This section provides general advice on choice of
media, and explains how to use each type.
The best performance will be obtained when
2
using standard 75 - 90 g/m
paper designed for
use in copiers and laser printers.
Use of heavily embossed or very rough textured
paper is not recommended.
Pre-printed stationery can be used, but the ink
must not offset when exposed to the high fuser
temperatures used in the printing process.
CAUTION
● Envelopes should be free from twist, curl or
other deformations. They should also be of the
rectangular ap type, with glue that remains
intact when subjected to hot roll pressure fusing
used in this type of printer. Window envelopes are
not suitable.
● Labels should also be of the type recommended
for use in copiers and laser printers, in which the
base carrier page is entirely covered by labels.
Other types of label stock may damage the printer
due to the labels peeling off during the printing
process.
Storing Paper
Store paper under the following conditions to
maintain quality.
● Inside a cabinet or other dry and dark place
● On a at surface
● Temperature: 20°C
● Humidity: 50% RH (relative humidity)
Do not store in the following locations.
● Directly on the oor
● In direct sunlight
● Near the inside of an exterior wall
● On an uneven surface
● Where static electricity may be generated
● In places that are excessively hot or where
temperature rapidly changes
● Near a copier, air conditioner, heater, or duct
Note
● Do not unwrap the paper until you are ready to use the
paper.
● Do not leave paper unwrapped for a long period. Doing
so may result in paper handling and print quality issues.
● Depending on a media you use, usage conditions and a
storing conditions, a decrease in paper quality or curling
of the paper may occur.
- 46 -
Supported Paper
Paper Loaded on the Tray
Your printer has two built-in trays (tray 1 and the MP tray). Refer to the list below to check the
supported paper and capacities of each tray.
TraySupported paper size Paper capacityPaper weight
Tray1● A3
● A4
● A5
● A6
● B4
● B5
● B6
● Tabloid
● Letter
● Legal 13”
● Legal 13.5”
● Legal 14”
● Executive
● Statement
● 8.5”SQ
● Folio
● 8K (260 x 368 mm)
● 8K (270 x 390 mm)
● 8K (273 x 394 mm)
● 16K (184 x 260 mm)
● 16K (195 x 270 mm)
● 16K (197 x 273 mm)
● Custom Size
MP Tray
● A3
● A4
● A5
● A6
● B4
● B5
● B6
● B6 Half
● Tabloid
● Letter
● Legal 13”
● Legal 13.5”
● Legal 14”
● Executive
● Statement
● 8.5”SQ
● Folio
● 8K (260 x 368 mm)
● 8K (270 x 390 mm)
● 8K (273 x 394 mm)
● 16K (184 x 260 mm)
● 16K (195 x 270 mm)
● 16K (197 x 273 mm)
● Index Card
● Photo (4 x 6 inch)
● Photo (5 x 7 inch)
● Custom Size
300 sheets
(when paper weight is 80 g/m
● 100 sheets
(when paper weight is 80 g/m
2
)
(64 to 82 g/m
2
)
● Medium Light
● Light
(83 to 90 g/m
2
)
● Medium
(91 to 105 g/m
2
)
● Heavy
(106 to 128 g/m
2
)
● Ultra Heavy1
(129 to 188 g/m
2
)
● Ultra Heavy2
(189 to 220 g/m
2
)
● Light
2
(64 to 82 g/m
)
2
)
● Medium Light
(83 to 90 g/m
2
)
● Medium
(91 to 105 g/m
2
)
● Heavy
(106 to 128 g/m
2
)
● Ultra Heavy1
(129 to 188 g/m
2
)
● Ultra Heavy2
(189 to 220 g/m
2
)
● Ultra Heavy3
(221 to 256 g/m
2
)
2
2. Printing Basic Operation
- 47 -
How to Print from the Tray
●● How to Print from the Tray
The following procedure explains how to load paper in tray 1.
Memo
● This procedure explains to load paper in tray 1.
2
1 Pull out the paper tray (1).
2. Printing Basic Operation
1
2 Set the paper size dial (2) to match the
size of the paper to be loaded.
Set the dial to [A4 ] when loading A4 size
paper in horizontal orientation.
Note
● When loading A6 size paper, move the paper stopper
(4) forward and remove it once, then install it on the
metal part.
4
4 Flex paper back and forth, and then fan
it. Straighten the edges of the paper
stack on a level surface.
2
3 Slide the paper guide (3) and paper
stopper (4) to the size of paper to be
loaded.
5 Load paper with the print side face down
and press it from above.
Note
● Do not load paper exceeding the [ ] mark (5) of the
paper guide.
5
6 Secure the loaded paper with the paper
guide.
7 Check if a size of loaded paper matches
the setting of paper size dial.
8 Return the paper tray to the printer.
Memo
4
3
● If loading a paper that you cannot select the
size with a paper size dial options, set the dial to
[Other], and then set a paper size on the operator
panel.
9 Open a le you want to print, and print it.
- 48 -
How to Print from the MP Tray
●● How to Print from the MP Tray
This procedure explains how to load paper in the MP tray.
Note
● Do not load paper of different sizes, types or weights at the same time.
● When adding paper, remove the paper on the MP tray and straighten the edges of both stacks of paper, and then load them
again.
● Do not put anything other than paper for printing in the MP tray.
2
2. Printing Basic Operation
1 Open the MP tray (1) forward by
inserting your ngers into the front
recesses (2).
2
2
1
2 Pull out the paper support (3) by holding
the center part of it.
3
3 Unfold the sub support (4).
4 Open the paper set cover (5).
5
5 Adjust the manual feeding paper guide
(6) to the width of paper to be loaded.
6
6 Insert the paper with the print side face
up.
Note
● Do not load paper exceeding the [ ] mark (7) of the
paper guide.
7
4
- 49 -
How to Print from the MP Tray
Note
● The paper may be wrinkled or curled after printing.
● Use paper stored in proper temperature and humidity
conditions. Do not use paper that is curled or waved
because of humidity.
● Do not print on the back side of paper on which other
2
2. Printing Basic Operation
printer has printed.
● Curling of a postcard or an envelope may cause the ink
absorbing problem. Use paper that is not curled. Correct a
paper Curling within 2 mm.
7 Close the paper set cover (5).
5
If always printing on same size or type paper
from the MP tray, register the paper on the
operator panel. If printing once, proceed to the
step 18.
10 When [Paper Size] is displayed, select
the size of the loaded paper and then
press the <ENTER> button.
Reference
● If [Custom] is selected for [Paper Size], you need
to register the custom size. For how to register the
custom size, refer to “Printing in Custom Sizes”
P.52.
11 Press the <BACK> button until
[MPTray Cong] is displayed.
Note
● When a printer is in the power saving mode, press
the <POWER SAVE> button to restore from the
mode.
● Make sure that the message “Ready To Print” is
displayed in the operator panel. If the message is not
displayed, press the <ON LINE> button.
8 Press the <Fn> key.
9 Enter “90” using the numeric keypad
and then press the <ENTER> button.
12 Press the scroll button to select
[Media Type] and then press the
<ENTER> button.
13 Press the scroll button to select the
type of the loaded paper and then press
the <ENTER> button.
- 50 -
How to Print from the MP Tray
14 Press the <BACK> button to display the
[MPTray Cong].
15 Press the scroll button to select
[Media Weight] and then press the
<ENTER> button.
16 Press the scroll button to select the
weight of the loaded paper and then
press the <ENTER> button.
For Windows PS Printer Driver
1 From the [File] menu, select [Print].
2 Click [Preferences] or [Properties].
3 Select the [Paper/Quality] tab.
4 Select [Multi-Purpose Tray] from
[Paper Source].
5 Click [Advanced].
6 Click [Paper Size] and select a paper
size from the drop-down list.
7 Click [OK].
8 Start printing.
For OS X PS Printer Driver
1 From the [File] menu, select [Print].
2 Select the paper size from [Paper Size].
2
2. Printing Basic Operation
17 Press the <ON LINE> button to exit the
menu mode.
18 Open the le you want to print, and print
it by following the procedures below.
3 Select [Paper Feed] from the panel
menu.
4 Select [All pages From] and then select
[Multi-Purpose Tray].
5 Start printing.
Memo
● If setting details are not displayed in the print dialog
box for OS X, click [Show Details] at the bottom of
the dialog box.
- 51 -
Printing in Custom Sizes
●● Printing in Custom Sizes
To load custom size paper, you need to register the width and length of the paper before printing. The
range of the sizes you can set differs according to the paper tray.
2
2. Printing Basic Operation
TrayAvailable size range
Tray1Width:
105 to 297 mm (4.1 to 11.7 inches)
Length:
148, 182 to 431 mm
(5.8, 7.2 to 17.0 inches)
MP trayWidth:
64 to 297 mm (2.5 to 11.7 inches)
Length:
90 to 431 mm (3.5 to 17.0 inches)
Note
● [Custom] is displayed only when [Paper Size] is set to
[Custom].
1 Press the scroll button or on the
operator panel.
4 Press the scroll button several times
to select [Tray Cong] of the paper
tray in which you loaded paper and then
press the <ENTER> button.
5 Check that [Paper Size] is selected and
press the <ENTER> button.
2 Press the scroll button several times
to select [Menus] and press the
<ENTER> button.
3 Check that [Tray Conguration]
is selected and press the <ENTER>
button.
6 Press the scroll button several times
to select [Custom] and then press the
<ENTER> button.
7 Press the <BACK> button.
- 52 -
Printing in Custom Sizes
8 Press the scroll button to select
[X Dimension] and then press the
<ENTER> button.
9 Enter the paper width value using the
numeric keypad and then press the
<ENTER> button.
13 Press the <ON LINE> button to exit the
menu mode.
14 Specify a custom in the following
procedures.
For Windows PS Printer Driver
1 Click [Start] and select [Devices and
Printers].
2 Right-click the
select the type of driver you want to
specify from [Printing preferences].
Your Printer
icon and
2
2. Printing Basic Operation
10 Press the <BACK> button.
11 Press the scroll button to select
[Y Dimension] and then press the
<ENTER> button.
12 Enter the paper length value using the
numeric keypad and then press the
<ENTER> button.
3 On the [Layout] tab, click [Advanced].
4 Click [Paper Size] and select
[PostScript Custom Page Size] from
the drop-down list.
5 Enter the dimensions in the [Width] and
[Height] boxes, and press [OK].
Note
● [Offsets Relative to Paper Feed Direction] is not
available.
6 Press [OK] until the [Printing
preferences] dialog box is closed.
7 Open the le you want to print from the
application.
8 Select [PostScript Custom Page Size]
for a paper size and start printing on the
printer driver.
- 53 -
Printing in Custom Sizes
For OS X PS Printer Driver
Note
● In the OS X printer driver, paper size out of the available
range can be set, however, image is not correctly printed.
set paper size within available range.
2
1 Open the le you want to print.
2. Printing Basic Operation
2 From the [File] menu, select [Page
Setup].
3 Select [Manage Custom Sizes] from
[Paper Size]
4 Click [+] to add an item to the list of
custom paper sizes.
5 Double-click [Untitled] and enter a
name for the custom paper size.
6 Enter the dimensions in the [Width] and
[Height] boxes.
7 Click [OK].
For OS X PS Printer Driver
1 From the [File] menu, select [Print].
2 Select the paper size from [Paper Size].
3 Select [Paper Feed] from the panel
menu.
4 Select [All pages From] and then select
[Multi-Purpose Tray].
5 Start printing.
Memo
● If setting details are not displayed in the print dialog
box for OS X, click [Show Details] at the bottom of
the dialog box.
8 Click [OK].
9 From the [File] menu, select [Print].
10 Congure other settings if necessary and
then start printing.
Open the le you want to print, and print
it in the following procedures.
For Windows PS Printer Driver
1 From the [File] menu, select [Print].
2 Click [Preferences] or [Properties].
3 Select the [Paper/Quality] tab.
4 Select [Multipurpose Tray] from
[Paper Source].
5 Click [Advanced].
6 Click [Paper Size] and select a paper
size from the drop-down list.
7 Click [OK].
8 Start printing.
- 54 -
Paper Output
●● Paper Output
Your printer outputs to the output tray or rear output tray. Paper types that can be outputted to each
stacker are as follows.
Output
Stacker
Output
Tray
Rear
Output
Tray
Note
● Do not open or close the rear output tray while printing as
it may result in a paper jam.
Supported
paper type
● Plain paper
● Recycled
paper
● Plain paper
● Recycled
paper
● Index card
Paper output
capacity
● 200 sheets (when
paper weight is less
than 80 g/m
● 100 sheets (when
paper weight is less
than 80 g/m
● 10 sheets (Ultra
Heavy paper and
envelopes)
2
)
2
)
Using the Output Tray
Paper is delivered with the print side face down,
stacked in the order printed.
Note
● Check that the rear output tray (1) on the rear side of the
printer is closed. If the rear output tray is open, paper is
always outputted to the rear output tray.
Using the Rear Output Tray
Paper is delivered with the print side face up,
stacked opposite the order printed.
1 Pull the rear output tray (1) on the rear
side of the printer and open it outward.
1
2 Unfold the paper support (2).
2
2. Printing Basic Operation
1
Memo
● Open the paper supporter (2) so that the printed papers
do not fall down from the output tray.
2
2
3 Open the sub support (3).
3
- 55 -
Convenient Print Functions
12
34
●● Convenient Print Functions
The following convenient print functions are available. For details, refer to the User’s Manual
(Advanced).
2
2. Printing Basic Operation
Printing on Custom Size Paper
You can register customized paper sizes to the
printer driver so you can print on nonstandard
paper such as banners.
● Printing on custom size paper
A3
A4
Changing the Page Layout
You can change the page layout to multiple print.
●Multipie print
Scaling to Pages
You can print data formatted for one size page
onto a different size page without modifying the
print data.
Changing Print Quality
(Resolution)
You can change the print quality to suit your
needs.
Memo
● There are many convenient print functions in addition to
those above. Refer to the User’s Manual (Advanced).
- 56 -
●● Canceling Printing
Press the <CANCEL> button on the operator
panel to cancel print jobs being currently printed
or preparing for a print.
When you press the <CANCEL> button is
pressed, the following message appears.
Canceling Printing
2
2. Printing Basic Operation
To cancel printing, select [Yes] and then press
the <ENTER> button.
To proceed to printing, select [No]
press the <ENTER> button.
If a printer is not operated for about 3 minutes
while this message appears, the message will go
out and printing proceeds.
and then
- 57 -
Setting the Time that Elapses Before Entering the Power Save Mode
●● Setting the Time that Elapses Before Entering the
Power Save Mode
Note
● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.
2
● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.
2. Printing Basic Operation
1 Press the <Fn> key on the operator
panel.
2 Enter “200” using the numeric keypad
and then press the <ENTER> button.
3 Press the scroll button or to specify
the time and then press the <ENTER>
button.
Memo
● The power save time can be selected from the followings:
- [1 minute]
- [2 minutes]
- [3 minutes]
- [4 minutes]
- [5 minutes]
- [10 minutes]
- [15 minutes]
- [30 minutes]
- [60 minutes]
4 Press the <ON LINE> button.
- 58 -
Setting the Time that Elapses Before Entering the Deep Sleep Mode
●● Setting the Time that Elapses Before Entering the
Deep Sleep Mode
Note
● When a printer is in the deep sleep mode, press the <POWER SAVE> button to restore from the mode.
● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.
2
1 Press the <Fn> key on the operator
panel.
2 Enter “201” using the numeric keypad
and then press the <ENTER> button.
3 Press the or to specify the time and
then press the <ENTER> button.
Memo
● The sleep time can be selected from the followings:
- [1 minute]
- [2 minutes]
- [3 minutes]
- [4 minutes]
- [5 minutes]
- [10 minutes]
- [15 minutes]
- [30 minutes]
- [60 minutes]
2. Printing Basic Operation
4 Press the <ON LINE> button.
- 59 -
Setting the Time that Elapses Before Entering the Deep Sleep Mode
Constraints When in Deep Sleep Mode
This section explains constraints when in the deep sleep mode.
The printer may not enter the deep sleep mode if an error is displayed.
2
Printer Driver Utility Constraints
When the printer goes into the deep sleep mode, the following constraints apply to the printer driver
2. Printing Basic Operation
and utility functions.
When the printer goes into the deep sleep mode, press the <POWER SAVE> button on the control
panel and check that the screen displays the message
If the message “Ready To Print” is displayed, the following constraints do not apply.
OSSoftware Name
WindowsDriver Installer If there is a connection with the
Constraints When in the
Deep Sleep Mode
network, you cannot automatically
get printer option information
when installing a driver.
“Ready To Print”.
Method of resolving
other than to press the
<POWER SAVE>
button
-
- 60 -
Setting the Time that Elapses Before Entering the Deep Sleep Mode
Network Function Constraints
In the deep sleep mode, the following
constraints apply to network functions.
Does Not Enter the Deep Sleep
Mode
In the following cases, a printer will not enter
the deep sleep mode.
● IPSec is enabled.
● A TCP connection is established.
E.g.: A connection is established with Telnet or
F T P.
When the transition time to enter Deep Sleep
mode from Power Save mode elapses and the
connection is disconnected, the machine enters
Deep Sleep mode.
● E-mail reception is enabled.
● Wireless LAN is enabled.
● LLTD is enabled.
Protocols with the Client
Functions Do Not Work
In the deep sleep mode, the following protocols
with client functions will not work.
● E-mail alerts
● SNMP Trap
● WINS
● SNTP
*1 Time that passes in the deep sleep mode is not included in the
interval for periodic notication by e-mail alert.
*2 Time that passes in the deep sleep mode is not included in the
intervals between WINS updates. Regular WINS updates are not
carried out in the deep sleep mode, so the names registered on the
WINS server may be deleted.
*3 Time that passes in the deep sleep mode is not included in the
interval between update for NTP servers.
*2
*3
*1
2
2. Printing Basic Operation
● HUB Link Status is 1000BASE-T.
● IPv6 Global Address is assigned.
Cannot Print
In the deep sleep mode, you cannot print with
the following protocols.
● NBT
Cannot Search/Cannot Specify
Settings
In the deep sleep mode, you cannot search or
specify settings with the following functions or
protocols.
● NBT
● PnP-X
● UPnP
*
● MIB
* You can reference through some supported MIB in the deep sleep
mode (Get command).
- 61 -
Settings for Turning Power Off Automatically (Auto Power Off)
●● Settings for Turning Power Off Automatically
(Auto Power Off)
Note
● In the factory default, a printer does not enter the auto power off mode while connecting to the network.
2
Setting the Auto Power Off
2. Printing Basic Operation
To enable the auto power off modewhile
connecting to the network perform the following
procedure.
1 Press the scroll button or on the
operator panel.
2 Press the scroll button several times
to select [Admin Setup], and press the
<ENTER> button.
5 Press the scroll button several times
to select [Power Setup], and press the
<ENTER> button.
6 Press the scroll button several times
to select [Auto Power Off], and press
the <ENTER> button.
3 Enter the administrator password, using
the numeric (0-9) keys.
The factory default password is “999999”. Press
the <ENTER> button whenever inputting one
character.
4 Press the <ENTER> button.
7 Press the scroll button or to select
[Enable], and press the <ENTER>
button.
8 Press the <ON LINE> button to exit the
menu mode.
- 62 -
Settings for Turning Power Off Automatically (Auto Power Off)
Setting the Time that Elapses Before
Entering the Auto Power Off Mode
Note
● When a printer is in the power saving mode, press the
<POWER SAVE> button to restore from the mode.
● Check if the message “Ready To Print” appears. If the
message is not displayed, press the <ON LINE> button.
1 Press the <Fn> key on the operator
panel.
2 Enter “202” using the numeric keypad
and then press the <ENTER> button.
Memo
● The auto power off time can be selected from the
followings:
- [1 hour]
- [2 hours]
- [3 hours]
- [4 hours]
- [8 hours]
- [12 hours]
- [18 hours]
- [24 hours]
2
2. Printing Basic Operation
3 Press the scroll button or to specify
the time and then press the <ENTER>
button.
4 Press the <ON LINE> button.
- 63 -
Setting the Buzzer
●● Setting the Buzzer
You can set the buzzer volume when a paper jam occurs.
1 Press the scroll button or on the
2
2. Printing Basic Operation
operator panel.
2 Press the scroll button several times
to select [Admin Setup], and press the
<ENTER> button.
3 Enter the administrator password using
the numeric (0-9) keys, and press the
<ENTER> button.
The factory default password is “999999”. Press
the <ENTER> button whenever inputting one
character.
5 Press the scroll button several times
to select [Buzzer Setup], and press the
<ENTER> button.
6 Press the scroll button several times
to select [Paper Jam Error Buzzer
Volume], and press the <ENTER>
button.
7 Press the scroll button several times
to select a volume level, and press the
<ENTER> button.
4 Press the <ENTER> button.
8 Press the <ON LINE> button to exit the
menu mode.
- 64 -
3. Troubleshooting
This chapter provides solutions to the problems you may encounter while operating your printer.
Memo
● Meanings of symbols in error messages:
- “%COLOR%” indicates Cyan (C), Magenta (M), Yellow (Y) or White (W).
- “%TRAY%” indicates tray 1 or the MP tray.
- “%COVER%” indicates a front cover or output tray.
- “%CODE%” indicates a code number displayed in 1 to 3 digits. A code number changes according to an error.
- “%MEDIA_SIZE%” indicates paper size.
- “%MEDIA_TYPE%” indicates a paper type.
● When the message “Please see Help for details” appears on the display screen, you can check an error code and remedy
error by pressing the <HELP> button on the operator panel.
●● When an Error Message Appears on the Display
Screen (When the ATTENTION Indicator Lights
Up/Blinks)
When a printer problem occurs, an error message appears on the display screen and the
<ATTENTION> indicator on the operator panel lights up or blinks. Check the error message and deal
with the problem according to the relevant procedure.
3
3. Troubleshooting
When
“Please see Help for details” appears on the display screen, press the <HELP> button to display a
remedy.
<HELP> button
<ATTENTION> indicator
××××
Please see HELP for details.
When “Please see Help for details” appears on the display screen,
press the <HELP> button to display a remedy. Help is not available
when this message is not displayed.
Message on the display screen
Display Screen when the <HELP> button is pressed
Error Code
××××
××××
Remedy
Scroll display upward
Scroll display downward
- 65 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
●● When Paper Jams Occurs/When an Error
Message does not Disappear Even After Jammed
Paper is Removed
When paper is jammed inside a printer or when an error message does not disappear even after
jammed paper is removed, an error message appears on the display screen.
Press the <HELP> button to display a remedy. Remove jammed paper according to the remedy
displayed or the relevant procedure described in the following list.
3
<HELP> button
3. Troubleshooting
<ATTENTION> indicator
××××
××××
Please see HELP for details.
Press the <HELP> button to display a remedy.
Message on the display screen (rst line)
Message on the display screen (second line)
Display Screen when the <HELP> button is pressed
Error Code
××××
Scroll display upward
Scroll display downward
Message displayed
StatusMessage on the Display Screen
after the <HELP>
button is pressed
Error Code
Paper jams1st LineOpen Cassette391, 392, 393, 394page 72
2nd LinePaper Jam
3rd Line%TRAY%
1st LineOpen Cover380page 67
2nd LinePaper Jam
3rd LineFront Cover
1st LineOpen Cover390page 71
2nd LinePaper Jam
3rd LineFront Cover
1st LineOpen Cover381page 68
2nd LinePaper Jam
3rd LineOutput Tray
Paper jams1st LineOpen Cover382, 383page 69
2nd LinePaper Jam
3rd LineOutput Tray
1st LineCheck Paper401page 67
2nd LinePaper Multi Feed
3rd Line%TRAY%
Reference
Page
- 66 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
2 Remove the jammed paper gently in the
direction of the arrow if you can see an
edge of jammed paper.
3 Close the front cover (2).
2
Task is complete.
- 67 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
Error Code 381, 638
A paper jam has occurred under an image drum.
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
3
3. Troubleshooting
2
2 Press the output tray open button (3)
and open the output tray (4).
4 Cover the removed image drums with
paper so that the image drums are not
exposed to light.
1
5 Pull out the jammed paper gently to the
rear of the printer (the direction of the
arrow) if an edge of jammed paper can
be seen.
CAUTION
● The fuser unit is extremely hot. Do not touch
it.
4
Possible to get
burned.
3
3 Remove all four image drums and place
them on a at surface.
Pull out the jammed paper gently while
lifting the release levers (5) on the fuser
unit if an edge of jammed paper cannot
be seen.
If an edge of jammed paper still remains inside
the unit, pull out the jammed paper gently to the
rear of the printer.
- 68 -
5
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
N
6 Return all four image drums into the
printer carefully.
7 Close the output tray (4) by pushing the
both sides of the cover rmly.
4
Error Code 382, 383, 639, 640
A paper jam has occurred around the fuser unit.
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
3
3. Troubleshooting
1
2
2 Press the output tray open button (3)
and open the output tray (4).
8 Close the front cover (2).
Note
● The front cover cannot be closed if the output tray is
not closed securely.
CAUTIO
● Since the fuser unit gets hot, carry out the
operation carefully, and when lifting it up
you must hold it by the handle. Do not try to
hold it whilst it is hot. Wait until it has cooled
down and then carry out the operation.
4
Possible to get
burned.
3
Task is complete.
2
- 69 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
3 Remove all four image drums and place
them on a at surface.
3
3. Troubleshooting
4 Cover the removed image drums with
paper so that the image drums are not
exposed to light.
6 Lift the left lock lever (5) of the fuser
unit forward.
5
7 Hold the fuser unit handle (6) and lift
the fuser unit out of the printer.
6
5 Remove the jammed paper remaining
inside of the unit.
8 Lift the release levers (7) on the fuser
unit, and pull out the jammed paper
forward gently.
7
- 70 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
9 Hold the fuser unit handle (6) and place
the fuser unit into the printer.
6
10 Push the left lock lever (5) of the fuser
unit backward.
5
12 Close the output tray (4) by pushing the
both sides of the cover rmly.
4
3
3. Troubleshooting
13 Close the front cover (2).
Note
● Cannot close the front cover securely if the output
tray is not closed.
11 Return all four image drums into the
printer carefully.
2
Task is complete.
Error Code 390, 637
A paper jam has occurred while feeding paper
from a paper tray.
1 If there is any paper on the MP tray, lift
the paper set cover (1) and take it out.
1
- 71 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
2 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (2) to open the
front cover (3) forward.
3
3. Troubleshooting
3
3 Remove the jammed paper gently by
pulling the edge of paper.
5 If loading paper on MP tray, lift the
paper set cover (1) and set the paper
with the print side face up.
2
1
6 Lower the paper set cover (1).
Remove the paper from the back gently
if the edge of paper cannot be seen.
4 Close the front cover (3).
1
Task is complete.
Error Code 391, 392, 393, 394, 631,
632, 633, 634
A paper jam has occurred while feeding paper
from a paper tray.
Note
● If paper jams occur frequently, clean the paper feed
rollers. For details, refer to “Cleaning Paper Feed Rollers”
P.106.
This procedure uses Tray 1 as an example.
3
- 72 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
1 Gently pull out from the printer the tray
(1) for which an error is indicated.
1
2 Remove the jammed paper.
4 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (2) to open the
front cover (3) forward.
2
3
5 Close the front cover (3).
3
3. Troubleshooting
3 Return the tray (1) to the printer.
1
3
Task is complete.
Memo
● Open and close the front cover after removing the
jammed paper otherwise the error indication do not
go out.
- 73 -
When the Message for Replacement of Consumables or Maintenance Unit Appears
●● When the Message for Replacement of
Consumables or Maintenance Unit Appears
When the time to replace consumables or maintenance unit is close and replacement must be done,
the message “…Low”, “ …Near Life”, “…Empty”, “ …Life”, “ Install…”, “ Replace…”, “Change…”
appears on the display screen and the <ATTENTION> indicator on the operator panel lights up or blinks.
Check the message and replace consumables and maintenance unit.
<HELP> button
3
3. Troubleshooting
××××
××××
××××
××××
Please see HELP for details.
Message on the display screen (rst line)
Message on the display screen (second line)
Message on the display screen (third line)
Message on the display screen (fourth line)
<ATTENTION> indicator
Press the <HELP> button to display a remedy.
Display Screen when the <HELP> button is pressed
Scroll display upwards
Scroll display downwards
××××
××××
Error Code
- 74 -
When the Message for Replacement of Consumables or Maintenance Unit Appears
Memo
● “xxx” described on the list below changes according to the printer status.
%nnn% Pages Left
1st LineInstall New Image Drum350, 351, 352, 353page 98
2nd LineImage Drum Life
3rd Line%COLOR%
1st LineInstall New Image Drum560, 561, 562, 563page 98
2nd LineImage Drum Life
3rd Line%COLOR%
1st LineInstall New Image Drum564, 565, 566, 567page 98
2nd LineImage Drum Life
3rd Line%COLOR%
4th LineTo Exceed the Life, Press
Online Button
1st LineInstall New Image Drum680, 681, 682, 683page 98
2nd LinePrinting disabled due to low
threshold of Image Drum life.
3rd Line%COLOR%
cartridge, and replace the
old toner cartridge with new
one after a message for
replacement of consumables
or maintenance unit appears.
and replace the old image
drums with new ones after a
message for replacement of
consumables or maintenance
unit appears.
The number of pages you can
print is displayed in “nnn”.
If a toner remains, you can
continue to print by opening
or closing the front cover.
However, replace the image
drum soon. Otherwise, it may
cause a decrease in a printing
quality.
Pressing the <ONLINE>
button can resume printing
without guarantee of print
results. Please replace it as
soon as possible.
3
3. Troubleshooting
- 75 -
When the Message for Replacement of Consumables or Maintenance Unit Appears
Message displayed
StatusMessage on the Display Screen
after the <HELP>
button is pressed
Reference Page or
Remedy
Error Code
Fuser Unit1st Linexxx-Prepare a fuser unit, and
2nd LineFuser Unit Near Life
1st Linexxx-page 104
3
3. Troubleshooting
Belt Unit1st Linexxx-Prepare a belt unit, and
2nd LineChange Fuser Unit
1st LineInstall New Fuser Unit354page 104
2nd LineFuser Unit Life
2nd LineBelt Unit Near Life
1st Linexxx-page 101
2nd LineChange Belt Unit
1st LineInstall New Belt Unit355page 101
2nd LineBelt Unit Life
replace the old fuser unit with
new one after a message for
replacement of consumables
or maintenance unit appears.
You can continue to print by
opening or closing the front
cover for a while. However
replace the fuser unit soon.
Otherwise, it may cause a
printer error or paper jam.
replace the old belt unit with
new one after a message for
replacement of consumables
or maintenance unit appears.
You can continue to print by
opening or closing the front
cover for a while. However
replace the belt unit soon.
Otherwise, it may cause a
printer error.
- 76 -
When the Message for Paper Replacement or Paper Size Error Appears
●● When the Message for Paper Replacement or
Paper Size Error Appears
When the media type or media size loaded in a tray does not match the settings specied in the printer
driver, the message “Change Paper...” or “Check Paper...” appears on the display screen and the
<ATTENTION> indicator blinks.
Check the message and deal with the problem. Check the paper size and the settings, refer to “How to
Print from the Tray” P.48 or “How to Print from the MP Tray” P.49.
<HELP> button
Message on the display screen (rst line)
Message on the display screen (second line)
Message on the display screen (third line)
Message on the display screen (fourth line)
<ATTENTION> indicator
××××
××××
××××
××××
Please see HELP for details.
Press the <HELP> button to display a remedy.
Display Screen when the <HELP> button is pressed
Scroll display upward
Scroll display downward
××××
××××
Error Code
Message
displayed after
StatusMessage on the Display Screen
the <HELP>
button is
pressed
Error Code
Change Paper1st LineChange Paper in %TRAY%661, 662, 663, 664
This section explains the causes and remedies for an error message and the function of the
<ATTENTION> indicator. An error message appears on the display screen of the operator panel.
To display an error code, press the <HELP> button on the operator panel.
Error Messages
Error
code
3
420Press ONLINE button for Restoration
3. Troubleshooting
310
311
320
348
610
611
612
613
544
545
546
547
540
541
542
543
430
440
356Install New Belt Unit
Memory Overow
%COVER% Open.
Please see HELP for details
Check Fuser Unit
Please see HELP for details
Check Data
Message Data Write Error<%CODE%>
Toner Not Installed
%COLOR%
Please see HELP for details
Check Toner Cartridge
Improper Lock Lever Position
%COLOR%
Please see HELP for details
Toner Sensor Error
%COLOR%
Please see HELP for details
Install Paper Cassette
%TRAY%
Please see HELP for details
Belt Unit Life
Message
<ATTENTION>
indicator
BlinksThe memory overowed.
Reduce the data amount. If that does not
work, reduce the size of the print data.
BlinksThe cover is open.
Close the cover.
310 : Output tray
311 : Front cover
BlinksThe fuser unit is not correctly installed.
Install the fuser unit correctly in a printer.
Lights upWriting of message data to be uploaded to a
printer has been failed.
BlinksThe toner cartridge of the indicated color
is not installed correctly. Install the toner
cartridge correctly.
610 : Yellow (Y)
611 : Magenta (M)
612 : Cyan (C)
613 : White (W)
BlinksThe toner cartridge of the indicated color is
not locked properly.
Turn the blue lever on the right side of the
cartridge backwards until it stops.
544 : Yellow (Y)
545 : Magenta (M)
546 : Cyan (C)
547 : White (W)
BlinksSomething is wrong with the toner sensor of
the indicated color or the image drum is not
installed correctly.
Install the toner cartridge or image drum of
the indicated color correctly.
540 : Yellow (Y)
541 : Magenta (M)
542 : Cyan (C)
543 : White (W)
BlinksA paper cassette is not in the indicated tray.
Insert the paper cassette into the indicated
tray.
If the cassette is already inserted in the
printer, pull out the cassette and set it again
to correctly locate it.
430, 440 : Tray1
BlinksThe belt unit is at the end of its life.
Replace it with a new belt unit.
Cause/Remedy
Please see HELP for details
File System is FullLights upThe le system is full.
- 78 -
Other Error Messages
Error
code
File System is Write ProtectedLights upThe le system to which you tried to write is
330Check Belt Unit
Please see HELP for details
Erased Data FullLights upSecret le to be erased are full.
491Install Paper
%TRAY%
%MEDIA_SIZE%
Please see HELP for details
File ErasingLights upErasing a secret le.
Error PostscriptGoes offA postscript error has occurred.
490Install Paper
MPTray
%MEDIA_SIZE%
Press ONLINE Button
Please see HELP for details
694
695
696
697
340
341
342
343
Image Drum Not Installed
%COLOR%
Please see HELP for details
Check Image Drum
%COLOR%
Please see HELP for details
Wait a Moment
Rebooting <n>
%COLOR% Toner Sensor ErrorLights upSomething is wrong with the toner sensor of
%COLOR% Toner Not InstalledLights upThe toner cartridge of the indicated color
%TRAY% EmptyLights upThe indicated tray is empty.
Unsupported USB Device Detected
Please detach it
Install Paper
MPTray
%MEDIA_SIZE%
Press ONLINE Button
%COLOR% Waste Toner Full.Replace Toner.Lights upWaste toner is full. Replace with a new toner
Collate Fail:Too Many Pages
Press ONLINE Button
File System Operation failed<nnn>
Press ONLINE Button
Message
<ATTENTION>
indicator
write-protected.
BlinksThe belt unit is not properly installed.
Reinstall it properly.
BlinksThe indicated tray is empty.
Load the indicated size paper.
491 : Tray1
BlinksPaper in the MP tray is empty.
Load the indicated size paper.
BlinksThe image drum of the indicated color is not
the indicated color or the image drum is not
installed correctly.
Install the toner cartridge or image drum of
the indicated color correctly.
is not installed correctly. Install the toner
cartridge correctly.
Load the paper.
Goes offA USB device unsupported by a printer is
connected. Remove the device.
Goes offLoad the paper of the size indicated in the
MP tray, and then press the <ON LINE>
button.
cartridge of the indicated color.
Goes offA collate print error has occurred.
Reduce the data amount. If that does not
work, reduce the size of the print data.
Lights upAn error of le system for a printer has
occurred.
Cause/Remedy
3
3. Troubleshooting
- 79 -
Other Error Messages
Error
code
Power Off and Wait for a while
126:Condensing Error
USB Hub Unsupported
Please detach it
nnn* Service Call
nnn: Error
3
nnn* Power Off/On
nnn:Error
3. Troubleshooting
PDL Error OccurredVariesIndicating that it has been occured an
Expired saved les have been deleted
Press ONLINE Button
Decode error occurred
Press ONLINE Button
Can not read the le
Press ONLINE Button
Color toner empty. Job cancelled
Press ONLINE Button
E-mail receiving has been cancelled
Press ONLINE Button
Invalid Data
Press ONLINE Button
Job Type restricted
Job rejected
Press ONLINE Button
Please change SD Memory CardLights upIndicates that machine requests a user to
415
417
Replace Toner
%COLOR% Waste Toner Full
Please see HELP for details
Message
<ATTENTION>
indicator
BlinksA condensation has occurred inside a printer.
Turn the printer off and turn on again after
a while.
Goes offA USB hub unsupported by a printer is
connected. Remove the hub.
BlinksA fatal error has occurred inside the device.
Write down the error code and contact your
dealer.
BlinksA fatal error has occurred in a printer.
Turn the power off/on. Contact your dealer if
the same error occurs again.
internal processing error into the PDL
emulation.
It's a clearable warning. User should press
ENTER button for clearing the warning.
Lights upIndicates that an applicable job has been
automatically deleted as the retention period
for Private Job Print has expired.
VariesIndicates that an error has occurred during
analysis of image data input from an
external source.
This appears when an error has occurred
during analysis of TIFF or JPEG data in
USBMemoryPrint, DirectPrint, E-mailPrint
mode.
VariesIndicates that the USB memory is
disconnected while PrintFromUSBMemory
is running. Reading of the image le is
cancelled.
VariesNoties the user that the color toner is
empty and that the received color data job
is cancelled.
Lights upIndicates that Email receiving has been
canceled.
It has the following possibilities.
- The format of email that has received is
illegal or not supported.
- The attached le is illegal or not
supported.
- The attached le that has received is too
large, for example, le size exceeds 8MB.
- Network connection has disconnected.
Varies
VariesA job of a JobLimitation setting violation is
BlinksIndicates that a waste toner box represented
Invalid data was received. Press the On-line
switch and eliminate the warning. Displayed
when unsupported PDL command is received or
a spool command is received without SD Card.
received, and when discarding the job, it's
indicated.
exchange old SD card device for new one
because the SD card device is life.
by %COLOR% has become full and needs to
be replaced.
Error 415 : Magenta
Error 417 : White
Cause/Remedy
- 80 -
Other Error Messages
Error
code
480Remove Paper
Output Tray
Please see HELP for details
519Press ONLINE Button for Restoration
Receiving Data Timeout
Please see HELP for details
IPv4 Address is conicted
Change IPv4 Address
Getting target IP failed. Please check DHCP
settings.
Wait a Moment
Network Initializing
Wait a Moment
Network Conguration writing
709Caution, unknown Consumable detected
Go to User Manual “Trouble Shooting” to
restore operation
Message
<ATTENTION>
indicator
BlinksThe printed paper is overlled on the paper
stacker of the printer unit.
Error 480 : Output Tray
BlinksWhen receiving data by Port9100, LPR, FTP,
IPP, WSD, or Email, a timeout occurred in
stream.
VariesIPv4 address is conicted.
VariesIndicates that DHCP server is not found out.
VariesThis appears when the NIC initialization is
occurred, as the setting was changed.
BlinksThis appears during the NIC conguration
data is storing into the ash memory, as the
setting was changed.
BlinksYou can use any consumables in your
product, but you must accept the risks of
using non-genuine consumables. If the use
of non-genuine consumables causes damage
to the product or results in your product
not functioning to its full specication, then
such damage or effect on the product is not
covered by warranty. To accept these risks
and to restore function;
1. Turn off your product
2. Press and hold the <CANCEL> button
and turn your product on
After start up, release the <
3.
button
Note
This operation will be recorded for future
reference.
Cause/Remedy
CANCEL
3
3. Troubleshooting
>
- 81 -
When You Cannot Print from the MP Tray
●● When You Cannot Print from the MP Tray
If you print from the MP tray without moving down the paper set cover, the message
“Install Paper MPTray” appears on the display screen.
Check the message and deal with the problem. Refer to ”How to Print from the MP Tray” P.49.
3
3. Troubleshooting
Paper set cover
- 82 -
Other Issues
●● Other Issues
This section explains the issues you may encounter while operating your printer and how to solve them.
Unable to Print from a Computer
Memo
● If the following information does not solve the issue, contact your dealer.
● For issues caused by an application, contact the manufacturer of the application.
General Causes
Common to Windows and OS X
CauseRemedyReference
The printer is turned off.Turn on the printer.page 21
An Ethernet or USB cable is unplugged.Check that the cable is plugged into the printer and
computer properly.
Something is wrong with a cable.Replace it with a new cable.The printer is off line.Press the <ON LINE> button.-
An error message is displayed on the
display screen of the operator panel.
The interface setting is disabled.Check the setting of the interface being used from the
Something is wrong with the print
function.
“Error Messages” or press the <HELP> button on the
operator panel.
operator panel.
Check if you can print the contents of the settings.page 29
-
page 78
Advanced
3
3. Troubleshooting
For Windows
CauseRemedyReference
The printer is not set as the default
printer.
The output port for the printer driver is
incorrect.
A print job from another interface is in
progress.
“Invalid Data” is displayed on the
display screen and printing cannot be
done.
Set the printer as the default printer.-
Select the output port to which the Ethernet or USB
cable is connected.
Wait until the print job is done.-
Press the scroll button
[System Adjust] > [Timeout InJob], and then select
a longer time. The default setting is 40 seconds.
or and select [Menus] >
-
-
- 83 -
Other Issues
Network Connection Problems
Common to Windows and OS X
CauseRemedyReference
Using a crossover cable.Use a straight cable.The printer is turned on before a cable
was connected.
The hub and the printer are incompatible
or have some problem.
3
Connect cables before turning on the printer.page 31
Press the scroll button or and select [Admin Setup]
(Enter the administrator password.) > [Network Setup] >
[HUB Link Setting], and then select [10Base-T Half].
3. Troubleshooting
For Windows
CauseRemedyReference
IP address is incorrect.● Check that the same IP address is set for the printer
and the printer's port setting on the computer.
● If using LPR Utility, check the IP address setting in
LPR Utility.
-
-
USB Connection Problems
Common to Windows and OS X
CauseRemedyReference
Unsupported USB cable is being used.Use a USB 2.0 cable.A USB hub is being used.Connect the printer directly to the computer.page 41
Printer driver is not installed correctly.Reinstall printer driver.page 41,
page 42
For Windows
CauseRemedyReference
The printer is off line.Right-click the Pro8432WT PS icon, and then select
[See what's printing]. In the dialog box, select the
[Printer] menu and then remove the check from
[Use Printer Ofine].
A switch, buffer, extension cable or USB
hub is being used.
A driver for a different printer that uses a
USB connection has been installed.
Connect the printer directly to the computer.page 41
Delete the other printer driver from the computer.-
-
- 84 -
Unable to Install a Printer Driver Successfully
Memo
● If the following information does not solve the issue, contact your dealer.
● For issues caused by an application, contact the manufacturer of the application.
USB Connection Problems
Other Issues
For Windows
CauseRemedyReference
An icon of the printer is not created on
the [Devices and Printers] folder.
Only the rst printer driver is installed
even if multiple printer drivers are
selected to install.
The “Unable to install printer driver”
error message is displayed.
The printer driver is not installed correctly.
Reinstall the printer driver correctly.
Follow the procedure below to install the second and
subsequent printer drivers:
1. Insert the “Software DVD-ROM” into a computer.
2.
When [AutoPlay] is displayed, click [Run Setup.exe].
Memo
● If the [User Account Control] dialog box is displayed,
click [Yes].
3. Select a language from the drop-down list.
4. Read the license agreement, and then click [Accept].
5. Read Environmental advice for Users and click
[Next].
6. Select [Network (Wired/Wireless)] or [USB]
corresponding to your connection environment, and
then click [Next].
If the [Windows Security Alert] dialog box is
displayed, click [Allow access].
7. Select the model name of this machine, and then
click [Next].
8. Click [Custom Install].
9. Click [Separate Install].
10. Click a driver to install.
Installation starts.
Use Plug-and-Play. Follow the procedure below.
1. Ensure that the printer and computer is turned off.
2. Connect a USB cable.
3. Turn on the printer.
4. Turn on the computer.
5. When the Found New Hardware Wizard is displayed,
follow the on-screen instructions to complete the
setup.
page 41
-
-
3
3. Troubleshooting
- 85 -
Other Issues
OS-Specic Constraints
Constraints with Windows
Item SymptomCause/Remedy
Printer drivers[Help] is not displayed.The [Help] function is not supported on PS printer drivers.
3
PS Gamma
Adjuster
3. Troubleshooting
The [User Account Control]
dialog appears.
The [User Account Control]
dialog appears.
The [Program Capability Assistant] dialog appears.
When you launch an installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [Continue] to
run the installer or utility as an administrator. If you click
[No], the installer or utility does not start.
When you launch an installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [Continue] to
run the installer or utility as an administrator. If you click
[No], the installer or utility does not start.
If the [Program Capability Assistant] dialog appears
after an installation (including if you stop an installation
before it is completed), make sure to click [This program installed correctly].
- 86 -
Image Quality Issues
Memo
● If the following information does not solve your issues, contact your dealer.
SymptomPoint to checkRemedyReference
Vertical lines appear.
Paper feed direction
Printed images are
fading vertically.
Paper feed direction
Printed images are light.
Printed images are
partially faded. Spots
and lines appear.
The toner is low.Replace the toner cartridge.page 94
The image drum is damaged. Replace the image drum.page 98
Foreign materials may be present
on the image drum.
The light-shielding lm of the
image drum is dirty.
The image drum is not installed
properly.
The LED heads are dirty. Wipe the LED heads with soft
The toner is low.Replace the toner cartridge.page 94
The paper is unsuitable.Use supported paper. page 45
The toner save is enabled.Change the toner save settings.The toner cartridge is not installed
properly.
The toner is low. Replace the toner cartridge. page 94
The paper is moist. Use paper stored in proper
The paper is unsuitable. Use supported paper.page 45
The paper is unsuitable.
The settings of media type and
weight are incorrect.
The paper is recycled.
The media weight setting is
unsuitable.
The paper is too moist or dry. Use paper stored in proper
[Paper Color Setting] is
improperly congured.
[Trans. Color Setting] is
improperly congured.
Replace the image drum.page 98
Wipe the lm with a soft tissue
paper.
Install the image drum properly.page 98
tissue paper.
Install the toner cartridge properly. page 94
temperature and humidity
conditions.
Press the scroll button
and select [Menus] > [Tray Conguration] > the paper tray
conguration you are using, and
then select the proper values
for [Media Type] and [Media Weight]. Or, select a larger value
for [Media Weight].
Press the scroll button
and select [Menus] > [Tray Conguration] > the paper tray
you are using, and then select a
larger value for [Media Weight].
temperature and humidity
conditions.
Press the scroll button
select [Menus] > [Print Adjust],
and then change the value of
[Paper Color Setting].
Press the scroll button
select [Menus] > [Print Adjust],
and then change the value of
[Trans. Color Setting].
or
or
or ,
or ,
Other Issues
-
page 108
page 45
page 45
page 45
page 45
-
-
3
3. Troubleshooting
- 87 -
Other Issues
SymptomPoint to checkRemedyReference
Horizontal lines
and spots appear
periodically.
Paper feed direction
3
3. Troubleshooting
White area of paper is
lightly stained.
If the interval of lines or spots
is about 94 mm (4 inches), the
image drum (the green tube) is
damaged or dirty.
If the interval of lines or spots is
about 40 mm (2 inches), foreign
materials may be present on the
image drum.
If the interval of lines or spots is
about 143 mm, there is damage to
the fuser unit.
The image drum has been exposed
to light.
The paper feed path is dirty. Print a few test copies.The paper contains static
electricity.
The paper is too thick.Use thinner paper. The toner is low. Replace the toner cartridge. page 94
Lightly wipe the image drum with
soft tissue paper.
Replace the image drum if it is
damaged.
Open and close the output tray,
and print again.
Change the fuser unit.page 104
Place the image drum back into
the printer and leave it for a few
hours. If that does not solve the
problem, replace the image drum.
Use paper stored in proper
temperature and humidity
conditions.
page 98
-
page 98
page 45
Periphery of letters is
smudged.
The entire paper area
is lightly stained when
printing on envelopes or
coated paper.
Toner comes off when it
is rubbed.
The LED heads are dirty. Wipe the LED heads with soft
tissue paper.
The paper is unsuitable.Use recommended paper. The paper is moist. Replace it with new paper.page 45
The toner may be sticking to the
whole area of the envelope or
coated paper.
The settings of media type and
weight are incorrect.
The paper is recycled.
The media weight setting is
unsuitable.
This is not a malfunction of the
printer.
Coated paper is not recommended.
Press the scroll button or
and select [Menus] > [Tray
Conguration] > the paper
tray conguration you are using,
and then select the proper
values for [Media Type] and
[Media Weight]. Or, select a
heavier weight in [Media Weight].
Press the scroll button
and select [Menus] > [Tray
Conguration] > the paper tray
conguration you are using, and
then select a heavier weight for
[Media Weight].
or
page 108
-
page 45
page 45
- 88 -
SymptomPoint to checkRemedyReference
?
Glossiness is not
uniform.
Color of the printed
image is not what you
expect.
Solid printing of CMY
100% is too light.
The settings of media type and
weight are incorrect.
The toner is low. Replace the toner cartridge. page 94
The color adjustment has been
modied.
The color balance is out of
adjustment.
Color registration is out of
alignment.
[CMY100% Density] is set to
[Disable].
Press the scroll button or
and select [Menus] > [Tray
Conguration] > the paper
tray conguration you are using,
and then select the proper
values for [Media Type] and
[Media Weight]. Or, select a
heavier weight in [Media Weight].
Do color matching from the printer
driver.
Press the scroll button
select [Calibration], and then
[Adjust Density].
Open and close the output tray.
Or, press the scroll button
and select [Calibration], and then
[Adjust Registration].
Press the scroll button or and
select [Admin Setup] > [Color
Setup] > [CMY100% Density],
and then select [Enable].
or and
or
Other Issues
page 45
Advanced
3
Advanced
3. Troubleshooting
Advanced
-
Dots appear.
Smears is printed.
The background of a
printed page is dark or
dirty.
Nothing is printed.
The paper is unsuitable. Use supported paper. page 45
When the interval of the dots
is about 94 mm (4 inches), the
image drum (the green tube) is
damaged or dirty.
The paper is moist. Replace it with new paper. page 45
The paper is unsuitable. Use supported paper. page 45
The printer may be malfunctioning. Contact your dealer.Back cover
Two or more sheets of paper are
fed simultaneously.
The printer may be malfunctioning. Contact your dealer.-
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum when it is
damaged.
Fan the paper well and load it
again.
page 98
page 48,
page 49
Patches appear.
The paper is moist. Replace it with new paper. page 45
The paper is unsuitable.Use supported paper. page 45
- 89 -
Other Issues
Feeding Issues
Memo
● If the following information does not solve the issue, contact your dealer.
SymptomPoint to checkRemedyReference
● The paper often
jams.
● Multiple sheets
3
are fed at once.
● The paper is fed
at an angle.
3. Troubleshooting
Paper does not feed
into the printer.
The printer does
not start processing
even though you
have removed the
jammed paper.
The paper gets
folded or wrinkled.
The printer is tilted.Place the printer on a at surface.page 16
The paper is too light or too heavy. Use the appropriate paper for the
The paper is moist or has a static
charge.
The paper is wrinkled, folded or
curled.
Something is already printed on the
back side of the paper.
The edges of the paper are not kept
even.
There is only one sheet of paper in
the tray.
You have added more paper with
paper already loaded in the tray.
The paper is loaded at an angle. For tray 1, adjust the paper width
Envelopes are not correctly loaded. Load envelopes correctly. page 49
Paper, envelopes or labels of weight
between 177 and 220 g/m
in tray 1.
The setting of [Source] in the
printer driver is not correctly
specied.
You have specied manual feeding
on the printer driver.
-Open and close the output tray. -
The paper is moist or has a static
charge.
The paper is light.Press the scroll button
2
is loaded
page 45
printer.
Use paper stored in proper
temperature and humidity
conditions.
Use appropriate paper for the printer.
Fix the curled paper.
With tray 1, you cannot use paper
that has been printed.
Load it on the MP tray for printing.
Fan the paper and even up the
edges.
Load several sheets of paper.page 48,
Remove the already loaded paper,
stack it onto the new paper, even up
the edges and load the paper with
the old paper on top.
guide and stopper to the paper.
For the MP tray, adjust the paper
width guide to the paper.
Load the paper, envelopes or labels
of weight between 177 and 220 g/m2
on the MP tray, and use the face up
stacker.
Check the paper tray and select
the correct tray in [Source] in the
printer driver.
In the printer driver, clear the [Use MP tray as manual feed] check
box on [Paper feed options].
Use paper stored in proper
temperature and humidity
conditions.
or and
then select [Menus] > [Tray
Conguration] > [%TRAY%
Cong] > [Media Weight].
Then, specify a lighter weight.
page 45
page 45
page 49
page 48,
page 49
page 49
page 48,
page 49
page 48,
page 49
page 45,
page 49
-
Advanced
page 45
page 45
- 90 -
SymptomPoint to checkRemedyReference
The paper twists
around the rollers
in the fuser unit.
The settings of media weight and
type are incorrect.
The paper is light.Use heavier paper. There is an image or text on the
leading edge of the paper.
Press the scroll button or and
then select [Menus] > [Tray
Weight]. Then, specify the
appropriate values.
Or, specify a heavier weight in
[Media Weight].
Add a margin on the leading edge of
the paper.
page 45
Machine Issues
SymptomPoint to checkRemedyReference
You turned on the
printer, but nothing
displays on the
screen.
The printer does
not operate.
The printer does
not start printing.
The display screen
is blank.
Print data is not
transmitted to the
printer.
The AC cord is unplugged. Turn off the printer and then plug in
the AC cord rmly.
The power is out.Check if the power is being supplied
to the electric outlet.
The AC cord is not rmly plugged in. Plug in the AC cord rmly. The printer is turned off.Turn on the printer. page 21
The printer turned off automatically
by the auto power off function.
Printer does not answer.Hold down the power switch for more
An error is displayed on the panel. Check the error code and follow the
The Ethernet or USB cable is
unplugged.
Something is wrong with the
Ethernet or USB cable.
The printer does not support your
Ethernet or USB cable.
Something may be wrong with the
printing function.
The interface is disabled. Press the scroll button
The printer driver of the printer is
not selected.
The specied port of the printer
driver is wrong.
The printer is in the deep sleep
mode.
The Ethernet or USB cable is broken. Connect a new cable. The time-out period set on the
computer has passed.
Disable the auto power off function.page 62
than 5 seconds to turn off the printer
forcibly.
page 78
on-screen instructions.
Plug in the Ethernet or USB cable
rmly.
Use another Ethernet or USB cable. -
● Use a USB 2.0 compatible cable.
● Use an Ethernet 10BASE-T/
100BASE-TX/1000BASE-TX
compatible cable.
Press the scroll button
select [Print Information] >
[Conguration] and then print the
contents of the settings to check the
printing function.
select [Admin Setup] > [Network Setup] and enable the interface you
are using.
Set the printer driver of the printer
as the default printer.
Specify the port the Ethernet or USB
cable is connected to.
Check if the <POWER SAVE>
button lights up and press the
<POWER SAVE> button to activate
the printer.
Set a longer time-out period. -
or and
or and
page 31,
page 41
page 29
page 22
Other Issues
-
3
3. Troubleshooting
-
-
-
-
-
-
-
- 91 -
Other Issues
SymptomPoint to checkRemedyReference
There is an
abnormal sound.
There is a buzzing
sound.
It takes a while to
start printing.
3
3. Troubleshooting
A print job has
stopped in the
middle of the
printing process.
Memory is
insufcient.
It takes a long time
to nish printing.
The printer driver
is not correctly
displayed on OS X.
Paper is curled.Thin paper is used.Set an appropriate paper weight or
Paper is wet on the
edge.
The LED indicator
in the power switch
is blinking at high
speed per about
0.3 seconds.
The printer is tilted.Place the printer on a at surface.There is a piece of paper or foreign
object inside the printer.
The output tray is open. Close the output tray. The printer is printing on the heavy
or thin paper when the temperature
inside is high.
The printer may be cleaning the
image drum.
The printer is adjusting the
temperature of the fuser unit.
The printer is processing data from
another interface.
As a result of processing print jobs
continuously for a long time, the
inside the printer has become hot.
The printer is cooling off.
As a result of processing print jobs
continuously for a long time, the
temperature in the printer inside
has become too high. The printer is
cooling off.
When the print processing is
overloaded by printing with the WSD
port, a computer may stop sending.
A printer is short on memory
because print data is too large.
The processing speed of the
computer may be slowing down the
print job.
You have selected [ProQ/High Quality] on the [Job Options] tab
of the printer driver.
The print data is complex.Make the data simpler.Paper is narrow (less than 230 mm). Change the mode.Advanced
The printer driver may not be
operating correctly.
Wet paper is used.Select [Moisture Control].Advanced
The printer may be malfunctioning.
Check the inside of the printer and
remove any objects.
This is not a malfunction. You can
proceed with the operation.
Wait for a while. -
Wait for a while. -
Wait until the process nishes. -
Wait for a while.
When the fuser unit becomes cooler,
printing restarts automatically.
Wait for a while.
When the printer becomes cooler,
printing restarts automatically.
Retry to send data on a computer. If
the error is not resolved, use other
network port.
Reduce print data with a printer
driver.
Use a computer with faster
processing speed.
Select [Fine / Detail (600x1200)]
or [Normal (600x600)] on the
[Job Options] tab of the printer
driver.
Uninstall the printer driver and install
it again.
select [High Humid Mode].
Unplug the AC cord immediately.
-
-
-
-
-
Advanced
-
-
Advanced
Advanced
-
- 92 -
4. Maintenance
WARNING
This chapter explains how to replace consumables and maintenance units, clean the printer, and move
or transport the printer.
●● Replacing Consumables and Maintenance Units
This section explains how to replace consumable items.
Do not throw the toner or
toner cartridge into the re.
Doing so may cause toner
splashes leading to burns.
There are high temperature
parts in the device. Do
not touch the periphery
of the label "Caution High
Temperature", which may
cause burns.
If the toner powder sticks to
your skin like your hands,
wash with soap.
When handling a paper
jam, or replacing the toner
cartridge, make sure not to
get your cloth and hands
dirty. When toner powder
stains on your cloth, wash
with cold water. If you wash
with hot water, the toner
may be soaked into the
cloth; it may be difcult to
clean.
Do not keep the toner
cartridge in places close to
the re. It may catch the
re, which cause re and
burns.
CAUTION
Keep the toner cartridge out
of reach of young children. If
young children swallow toner
powder, follow the doctor's
direction immediately.
If the toner gets into the
eyes, ush with plenty of
water immediately. Follow
the doctor's direction if
necessary.
Do not disassemble the toner
cartridge. Toner powder may
y upward, and you may
inhale the toner powder
or may get your cloth and
hands dirty.
Do not vacuum spilled toner
powder. If vacuuming, it may
cause ignition due to the
sparks from electric contacts.
Toners spillage on the oor
should be wiped off by wet
clothes.
If toner powder is inhaled,
gargle with large amounts of
water and move the person
to the open area for fresh air.
Follow the doctor's direction
if necessary.
If you swallow toner powder,
take large amounts of water
to weaken the toner. Follow
the doctor's direction if
necessary.
Keep a used toner cartridge
in a bag so that the toner
powder can not y upward.
4
4. Maintenance
Note
● Use only genuine OKI consumable items to ensure optimum quality.
● Service for problems due to use of consumable items other than genuine OKI consumables will incur fees even in the warranty
period or the maintenance contract period.
- 93 -
Replacing Consumables and Maintenance Units
Replacing Toner Cartridges
Note
● Toner powder may spill if you remove a toner cartridge
before the toner runs out.
Life Span of Toner Cartridge
When the “%COLOR% Toner Low” message
(“%COLOR%” indicates C (cyan), M (magenta),
Y (yellow) or W (white)) appears on the display
screen, prepare a replacement toner cartridge.
You can keep printing several hundred pages
until the next message appears.
The number of pages that can make prints
4
depends on the usage.
When the “%COLOR% Toner Empty” appears
4. Maintenance
and printing is stopped, replace the toner
cartridge.
Note
● The actual life of the toner cartridge differs depending on
the usage.
Procedure for Replacement
(for C (cyan) Toner Cartridge)
Memo
● When replacing the W, M, Y toner cartridges, refer to
“Procedure for Replacement (for W (white), M (magenta),
Y (yellow) Toner Cartridges)” P.96.
1 Prepare a new [C] toner cartridge.
2 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
Note
● Have a new print cartridge ready, as the print quality
declines after more than one year following breaking the
seal.
● If you replace the toner cartridge/image drum while it is
being used, the amount of toner used will not be counted
normally.
● By opening and closing the output tray after the message
“Color toner empty.” is displayed, you are able to print
approximately 100 copies of A4 size ISO test patterns
(approximately 20 pages, ve times). However further
printing operations will not be possible after that. Please
replace the toner cartridge as failure to do so may
damage the image drum.
2
3 Turn the blue lever (3) of the toner
cartridge.
3
- 94 -
Replacing Consumables and Maintenance Units
WARNING
4 Lift the toner cartridge (4) from the right
side, and remove it from the printer.
Possible to get
burned.
● Do not throw a used toner cartridge in the
re. They may explode, and the toner inside
may y off and cause getting burned.
Note
● When toner powder adheres to the paper feeding
area inside the printer, wipe it off with a wet cloth
that has been well wrung.
4
7 Insert a new toner cartridge (6) by
aligning its left side indentation (7) with
the protrusion (8) on the image drum so
the toner cartridge and image drum [C]
color label align. Then x the right side
rmly into place.
Note
● Do not insert a toner cartridge without removing the
tape.
6
8
7
8 Turn the blue lever (3) of the toner
cartridge backward until its top aligns on
the mark.
4
4. Maintenance
5 Leaving the replacement toner cartridge
in its bag, gently shake it up and down
and side to side, and then unpack it.
6 Remove the tape (5) from the toner
cartridge.
5
3
9 Close the front cover (2).
Note
● The front cover cannot be closed if the output tray is
not closed securely.
2
- 95 -
Replacing Consumables and Maintenance Units
N
10 Please recycle toner cartridges.
Memo
● If you must dispose of a toner cartridge, put it in a
plastic bag or similar container and dispose of it in
accordance with your municipality’s ordinances or
guidelines.
4
4. Maintenance
Procedure for Replacement
(for W (white), M (magenta),
Y (yellow) Toner Cartridges)
Memo
● When replacing the C toner cartridge, refer to “Procedure
for Replacement (for C (cyan) Toner Cartridge)” P.94.
1 Prepare new toner cartridges.
2 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
3 Press the output tray open button (3)
and open the output tray (4).
CAUTIO
● The fuser unit is extremely hot. Do not touch
it.
4
Possible to get
burned.
3
- 96 -
Replacing Consumables and Maintenance Units
WARNING
4 Identify an empty toner cartridge by its
label color (5).
5
5 Slide the right blue lever (6) of the toner
cartridge while pressing the top of the
cartridge to unlock.
7 Unpack the replacement toner cartridge,
and gently shake it up and down and
side to side.
8 Remove the tape (8) from the toner
cartridge.
4
4. Maintenance
8
6
6 Lift the toner cartridge (7) from right
side, and remove it from the printer.
Possible to get
burned.
● Do not throw a used toner cartridge in the
re. They may explode, and the toner inside
may y off and cause getting burned.
7
9 Insert a new toner cartridge (9) by
aligning its left side indentation (10)
with the protrusion (11) on the image
drum so the toner cartridge and image
drum color labels align. Then x the
right side rmly into place.
Note
● Do not insert a toner cartridge without removing the
tape.
9
11
10
- 97 -
Replacing Consumables and Maintenance Units
10 Turn the blue lever (6) of the toner
cartridge backward until its top aligns on
the
mark.
6
4
11 Close the output tray (4) by pushing the
4. Maintenance
both sides of the cover rmly.
4
Replacing the Image Drum
Life Span of Image Drum
When the “%COLOR% Image Drum Near
Life” message appears on the display screen,
prepare a replacement image drum.
If you continue printing, the message
“%COLOR% Image Drum Life” will be
displayed and printing will stop.
A guideline for replacing the image drum is
every 30,000 pages (YMC), every 9,000 pages
(W) or so for A4 sized paper (with single-sided
printing). However, this number of pages is for
common printing conditions (3 pages at a time).
Printing one page at a time reduces the drum
life by about half.
The actual number of printed pages may be
halved again relative to the above guideline,
depending on the printing conditions.
If you continue to print more than the above,
the printer will force the printing to stop.
12 Close the front cover (2).
2
Note
● The front cover cannot be closed if the output tray is
not closed securely.
13 Please recycle toner cartridges.
Memo
● If you must dispose of a toner cartridge, put it in a
plastic bag or similar container and dispose of it in
accordance with your municipality’s ordinances or
guidelines.
Note
● The actual number of pages you can print with the image
drum depends on how you use it. The above guideline
may be reduced by more than half, depending on the
conditions of printing.
● Though opening and closing the output tray may extend
the life of a image drum for a while, it is recommended to
replace it soon after the “Install New image drum” is
displayed.
● The print quality may deteriorate after the toner cartridge
has been unpacked for a year. Replace it with a new one.
● Press the scroll button or and select [Admin Setup] >
[Panel Setup] > [Near Life Status], if this is set to
[Disable], then the “%COLOR% Image Drum Near
Life” message does not appear.
Procedure for Replacement
Note
● If you use a new image drum with the toner cartridges
currently in use, the remaining amount indication of the
toner cartridges will not display correctly.
The messages “%COLOR% Image Drum Near Life” or
“%COLOR% Image Drum Life”
soon after replacement.
● The image drum (the green tube) is very delicate. Handle
it carefully.
● Do not expose the image drum to direct sunlight or very
bright interior light (approximately more than 1500 lux).
Even under the normal interior light, do not leave it for
more than 5 minutes.
● In order for the printer to exhibit its full performance,
please use genuine OKI consumables.
● Service for problems due to use of consumable items
other than genuine OKI consumables will incur fees
even in the warranty period or the maintenance contract
period. (Use of consumable items other than genuine OKI
consumables does not always cause problems, but please
exhibit caution when using those.)
may also be displayed
- 98 -
Replacing Consumables and Maintenance Units
WARNING
● There is one toner cartridge for each color on the image
drum.
1 Prepare a new image drum.
2 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
3 Press the output tray open button (3)
and open the output tray (4).
5 Remove the image drum (6) from the
printer in the direction of the arrow and
place the image drum on a at surface.
6
4
4. Maintenance
6 Turn the right blue lever (7) of the toner
cartridge forward while pressing the top
of the toner cartridge to unlock.
CAUTION
● The fuser unit is extremely hot. Do not touch
it.
4
Possible to get
burned.
3
4 Identify an empty toner cartridge by its
label color (5).
5
7
7 Lift the toner cartridge (8) from the
right side, and remove it from the image
drum.
Possible to get
burned.
● Do not throw a used image drum and toner
cartridge in the re. They may explode, and
the toner inside may y off and cause getting
burned.
8
- 99 -
Replacing Consumables and Maintenance Units
8 Remove the protective sheets.
Place a new image drum (9) on a at
surface.
9 Remove the toner cover (10).
4
4. Maintenance
11 Turn the blue lever (7) of the toner
cartridge backward until its top aligns on
the
9
mark.
7
12 Check a label color of a new image drum
(9) and place the drum into a printer.
10
9
10 Insert the toner cartridge (8) taken
out in step 7 to the image drum (9) by
aligning its left side indentation (11)
with the protrusion (12) on the image
drum, and then x the right side rmly
into place.
8
12
11
9
13 Close the output tray (4) by pushing the
both sides of the cover rmly.
4
- 100 -
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