Oki PRO510DW User Manual
pro510DW
User’s Guide
Copyright Information
Copyright © 2010 by Oki Data. All Rights Reserved
Document Information________________________________
pro510DW User’s Guide
P/N 59321501
Revision 1.0
March, 2010
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
Whi l e a l l re a s o nab l e e f fo r t s h av e b e e n m a d e t o m a k e t hi s d o cum e n t a s a c c u r at e a n d
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry
Company Ltd.
Adobe and PostScript are registered trademarks of Adobe Systems.
Apple, Macintosh, Mac, and Mac OS are registered trademarks of Apple Computers
Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
C
ONTENTS
Notes, cautions and warnings!. . . . . . . . . . . . . . . . 7
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . 15
Software supplied. . . . . . . . . . . . . . . . . . . . . . . . 16
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 17
Printer and paper overview . . . . . . . . . . . . . . . . . 19
Opening and closing the top cover . . . . . . . . . . . . 19
Identifying major components . . . . . . . . . . . . . . . 20
Paper recommendations . . . . . . . . . . . . . . . . . . . 26
Paper input and output information . . . . . . . . . . . 27
Tray and stackers . . . . . . . . . . . . . . . . . . . . . . . . 27
Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roll Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Face-down stacker . . . . . . . . . . . . . . . . . . . . . 28
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 28
Duplex unit (if installed) . . . . . . . . . . . . . . . . . 28
Tray and stacker examples . . . . . . . . . . . . . . . . . 29
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . 29
Using the stackers . . . . . . . . . . . . . . . . . . . . . 31
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . 34
Display Panel messages . . . . . . . . . . . . . . . . . . . 36
Status information . . . . . . . . . . . . . . . . . . . . . 36
Menu (Functions) information . . . . . . . . . . . . . 36
Configuration information . . . . . . . . . . . . . . . . 37
Help mode . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Display Panel messages . . . . . . . . . . . . . . . . . . . 37
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 37
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Checking current settings . . . . . . . . . . . . . . . . . . 43
Interfaces and connection . . . . . . . . . . . . . . . . . . 44
User’s Guide> 4
Connecting the parallel interface . . . . . . . . . . . 45
Connecting the USB interface . . . . . . . . . . . . . 45
Connecting the network interface . . . . . . . . . . 46
Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 47
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 48
Consumables and maintenance . . . . . . . . . . . . . . 49
Checking consumable/maintenance item usage . . . 49
Replacement indications . . . . . . . . . . . . . . . . . . . 49
Consumable item order information . . . . . . . . . . . 50
Maintenance item order details . . . . . . . . . . . . . . 50
Replacing consumables/maintenance items . . . . . . 51
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . 51
Cleaning the paper feed rollers . . . . . . . . . . . . . . 53
Cleaning the printer casing . . . . . . . . . . . . . . . . . 56
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . 58
Accessory order information . . . . . . . . . . . . . . . . 58
Installing accessories . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 60
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Paper jams – printer. . . . . . . . . . . . . . . . . . . . . . 60
Open cover, paper jam, tttttt side cover . . . . . . 60
Open cover, paper jam, side cover. . . . . . . . . . 62
Open cover, paper jam, top cover . . . . . . . . . . 64
Paper jams – duplex unit (if installed) . . . . . . . . . 70
Check duplex unit, paper jam . . . . . . . . . . . . . 70
Avoiding paper jams. . . . . . . . . . . . . . . . . . . . . . 75
Dealing with unsatisfactory printing . . . . . . . . . . . 76
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appendix A – Display Panel Messages . . . . . . . . . 80
Appendix B – Menu system . . . . . . . . . . . . . . . . . 82
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Print Page Count . . . . . . . . . . . . . . . . . . . . . . 83
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . . 84
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Paper Size in Tray . . . . . . . . . . . . . . . . . . . . . 85
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuration example – monochrome pages printed
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Print Information . . . . . . . . . . . . . . . . . . . . . . . . .87
User’s Guide> 5
Print Information example – demonstration page.88
Print Secure Job. . . . . . . . . . . . . . . . . . . . . . . . . .89
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Tray Configuration . . . . . . . . . . . . . . . . . . . . . .90
System Adjust. . . . . . . . . . . . . . . . . . . . . . . . .95
Menus example 1 – Tray 1 transparencies . . . . .99
User’s Guide> 6
N
OTES, CAUTIONS AND WARNINGS
NOTE
A note provides additional information to supplement the main
text.
!
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.
S
AFETY WARNINGS
Please be careful to read and understand the safety warnings on
the following pages before operating the printer.
Illustrations
Illustrations and components are representative only. Your unit
may differ slightly from those pictured in this document.
User’s Guide> 7
WARNING!
Ensure all warning and instruction labels on the
product are read, understood and followed in
order to prevent any risk of injury.
Ensure this and all other documentation is both
read carefully and retained for future
reference.
This printer unit weighs 167.5 lbs (76kg). 3
people are required to lift the printer safely and
prevent any risk of personnel injury.
The product must be placed on a flat solid
surface strong enough to support its weight to
prevent any risk of injury.
Ensure that there is adequate ventilation all
around the product to prevent overheating and
any risk of fire.
Keep the product away from direct heat
sources such as radiators and out of direct
sunlight to prevent any risk of overheating.
Ensure the power source matches the rating on
the product labelling. If in any doubt consult
your dealer or power provider to ensure no risk
of fire or shock exists.
Ensure both the printer and mains power
switches are in the OFF position before
connecting the AC power cable.
User’s Guide> 8
WARNING!
This product has an earthed plug as a safety
feature and will only connect to an earthed
socket. Do not attempt to defeat the earthing
or there is a risk of fire or shock.
If using an extension cable or power strip
ensure that the total current rating (amperes)
of all connected equipment is less than the
maximum rating of the extension cable, power
strip or wall outlet. Otherwise fire or shock
may occur.
Ensure the power cable is routed so as not to
be damaged or cause a trip hazard. If the cable
becomes frayed or damaged replace it
immediately to prevent any risk of shock.
Do not twist, constrict or knot the power cable
as this can cause overheating which may lead
to fire or electric shock.
Ensure the power socket to which the prin ter is
connected is easily accessible at all times.
Do not connect or disconnect the power plug
with a wet hand as this may cause electric
shock.
Always hold the power plug to connect/
disconnect the power cable to/from the mains
socket. Unplugging by pulling on the cable can
cause fraying and may lead to fire or electric
shock.
User’s Guide> 9
WARNING!
Use only the power cable supplied. Using a
power cable not intended for this product may
lead to fire or electric shock.
To avoid risk of fire and electric shock, do not
use the power cable supplied with this product
for any other electrical equipment.
If you do not connect the power cord or any
other cables only as directed in the User's
Guide, this may result in a fire.
Ensure loose clothing and hair are kept clear of
moving parts when printer is in operation to
prevent possible risk of injury.
When the printer cover is open, do not touch
the fuser unit as you may receive burns. Allow
it to cool before touching and always use the
handle to lift the fuser.
If the printer casing gets extremely hot or
smoke, unusual smells or abnormal noises are
emitted from the printer, there is a risk of fire.
Unplug the mains connector and contact your
dealer.
If the printer has been knocked over or
damaged, there is a risk of electric shock, fire
and/or injury. Unplug the mains connector and
contact your dealer.
User’s Guide> 10
WARNING!
If any liquid (for example water) is allowed to
enter the printer, there is a risk of fire. Unplug
the mains connector and contact your dealer.
Do not place containers containing liquid on the
printer as electric shock, fire and/or injuries
may occur.
If any foreign objects (for example clips) are
allowed to enter the printer, there is a risk of
electric shock, fire and/or injury. Unplug the
mains connector before removing the object.
Do not introduce foreign objects into the
ventilation holes or operate the printer with the
rear cover open as electric shock, fire and/or
injuries may occur.
Do not use an extremely flammable spray near
the printer as the printer contains high
temperature parts that may cause a fire.
Switch printer off before cleaning to prevent
any risk of injury. Clean using a damp cloth. Do
not use liquid or aerosol cleaners.
Do not carry out any operations on the printer
that are not specified in the User's Guide. This
may result in electric shock, fire and/or injury.
User’s Guide> 11
WARNING!
Risk of explosion if battery is replaced by an
incorrect type. Do not touch the battery. Printer
battery should not require replacement during
the life of the printer.
After installing additional memory or a hard
disk drive, the cover door must be closed and
secured to prevent risk of fire.
Take care with toner powder. If swallowed
induce vomiting and seek medical attention.
Never attempt to induce vomiting if person is
unconscious.
Take care with toner powder. If inhaled move
the person to an open area for fresh air. Seek
medical attention.
Take care with toner powder. If it gets into the
eyes flush with large amounts of water for at
least 15 minutes keeping eyelids open. Seek
medical attention.
Take care with toner powder. Spillages should
be treated with cold water and soap to help
reduce risk of staining skin or clothing.
Do not throw toner cartridges or image drum
cartridges into a fire as you may receive burns
from a dust explosion.
User’s Guide> 12
I
NTRODUCTION
Congratulations on buying an Oki proColor digital web printer. Your
new printer is designed with advanced features to give you clear,
vibrant color prints and crisp black and white output at high speed
on a range of print media.
F
EATURES
The following features are standard:
> Up to 30 feet per minute continuously in full color
> Up to 36 pages per minute in full color for fast printing of
high impact color presentations and other documents
> Up to 40 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring color
> 1200 x 600 dpi (dots per inch) print resolution for high
quality image production showing the finest detail
> Multilevel technology produces subtler tones and smoother
gradations of color to lend photographic quality to your prints
> Single Pass Color Digital LED technology for high speed
processing
> Hard disk drive enables spooled and verified printing
> 10Base-T, 100 Base-TX and 1000 Base-T network connection
lets you share this valuable resource among users on your
office network
> USB 2.0 and parallel (IEEE-1284) interfaces
> PCL (continuous), PS (cut sheet), emulations
User’s Guide> 13
Additionally, the following optional features are available:
> Automatic two-sided (duplex) printing for economical use of
cut sheet paper and compact printing of larger documents
User’s Guide> 14
A
BOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that
your printer does not have installed.
This manual is your user’s guide (check the web site,
my.okidata.com, for the most up-to-date version) for your product
and forms part of the overall user support listed below:
> Setup Poster: for quick step by step visual setup of your
printer
This is a paper document that is packaged with the printer.
> Safety, Warranty, Regulatory booklet: includes safety
warnings, product warranty, and regulatory information.
This is a paper document that is packaged with the printer.
> This User’s Guide: to help you to become familiar with your
printer and make the best use of its many features. Also
included are guidelines for troubleshooting and maintenance
to ensure that it performs at its best. Additionally,
information is provided for adding optional accessories as
your printing needs evolve.
This is an electronic document stored on the printer driver CD.
> Printing Guide for Windows users and Mac users: to help
you operate your printer effectively and efficiently.
This is an electronic document stored on printer driver CD.
> Network and Configuration Guide: to provide machine
configuration and network configuration information.
This is an electronic document stored on the Documentation
CD.
> Installation Guides: accompany consumable items and
accessories to describe how to install them.
These are paper documents that are packaged with the
consumables and accessories.
> Online Help: online information accessible from the printer
driver and utility software.
User’s Guide> 15
S
OFTWARE SUPPLIED
CDs:
> Drivers and Utilities
Contains drivers and application software for use by a general
user.
> Network and Administrator Utilities
Contains software for use by system administrators.
User’s Guide> 16
O
NLINE USAGE
This guide is intended to be read on screen using an Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the required
topic. (If the bookmarks are not available, use the “Contents”
on page 4
P
RINTING PAGES
The whole manual, individual pages, or sections may be printed. The
procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
1
2
3
User’s Guide> 17
(c) [Pages from] and [to], (3), for the range of pages you
specify by entering their page numbers.
3. Click on [OK].
User’s Guide> 18
P
RINTER AND PAPER OVERVIEW
O
PENING AND CLOSING THE TOP COVER
CAUTION!
To gain access to the inside of the printer, ensure that
the top cover is fully opened.
To open the top cover, squeeze the top cover handle (1) to release
the catch and raise the cover.
1
User’s Guide> 19
To close the top cover, push gently (1) until the cover stops midway
1
2
and then push harder (2) to close the cover completely. Ensure that
the cover is securely closed.
I
DENTIFYING MAJOR COMPONENTS
The major components of your printer are identified in the graphics
below.
1. Paper holding arm
2. Top cover (face-down stacker)
3. MP Tray (multi-purpose tray)(non-functional w/ pro510DW)
4. Tray 1 side cover
5. Paper size label
6. Paper gauge
7. Tray 1 (paper tray)
8. Control panel
User’s Guide> 20
9. Top c ov e r ha n dl e
9
8
7
1
2
3
6
10. Face-down stacker
11. Power (on/off) switch
4
5
User’s Guide> 21
12. Face-up stacker
12
10
11
13. Interface unit
14. Network interface connector
User’s Guide> 22
15. Parallel interface connector
13
17
18
14
15
16
16. USB interface connector
17. Power connector
18. Ventilation openings
19. Image drum cartridge and toner cartridge (Cyan)
20. Image drum cartridge and toner cartridge (Magenta)
User’s Guide> 23
21. Image drum cartridge and toner cartridge (Yellow)
19
20
21
22
23
24
25
26
22. Image drum cartridge and toner cartridge (Black)
23. Toner cartridge
24. Image drum cartridge
25. Fuser unit
26. LED heads
27. Belt unit
28. Drum basket handle
User’s Guide> 24
29. Drum basket
29
28
27
User’s Guide> 25
P
APER RECOMMENDATIONS
Your printer will handle a variety of print media, including a range of
paper weights and sizes, transparencies. This section provides
general advice on choice of media, and explains how to use each
type.
The best performance will be obtained when using standard weight
20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and
laser printers. Suitable types are:
> OKI® Bright White, 32 lb US Bond
> HammerMill® Laser Print Radiant, White, 24 lb US Bond
> Xerox® 4024, 20 lb US Bond
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Transparencies should be of the type designed for use in copiers
and laser printers. In particular, avoid office transparencies
designed for use by hand with marker pens. These will melt in the
fuser and cause damage.
Labels should also be of the type recommended for use in copiers
and laser printers, in which the base carrier page is entirely covered
by labels. Other types of label stock may damage the printer due to
the labels peeling off during the printing process. Suitable types are:
> Avery White Laser Label types 7162, 7664, 7666 (A4), or
5161 (Letter)
User’s Guide> 26
P
APER INPUT AND OUTPUT INFORMATION
The following table relates paper parameters to input trays (Tray 1
and Roll Feeder) and to output areas (Face-down stacker and Faceup stacker).
TYPE SIZE WEIGHT INPUT/
OUTPUT
Plain paper A3, A3 Nobi, A3 Wide,
Postcard – – Tray 1
Labels — 0.004 –
Transparencies
Glossy paper
T
RAYS AND STACKERS
A4, A5, A6, B4, B5,
Letter, Legal 13,
Legal 13.5, Legal 14,
Executive, Tabloid,
Tab lo id E xt ra
Custom
W: 3.94 – 12.91 in
L: 5.82 – 18 in
Custom
W: 3.12 – 12.91 in
L: 3.54 – 18 in
Banner
W: Letter width
L: 18–48 in
Continuous 15 – 71 lb Roll Feeder
A4, Letter 0.004 in Tray 1
17 – 57 lb Tray 1
17 – 57 lb Roll Feed
15 – 71 lb Roll Feed
34 lb
recommended
0.008 in
Face-up Stacker
Face-up Stacker
Roll Feed
Face-up Stacker
Face-up Stacker
Face-up Stacker
Roll Feed
Face-up Stacker
Face-up Stacker
T
RAY
1
Tray 1 is the standard blank paper input tray and can hold up to 530
cut sheets of 20 lb (75 g/m²) paper.
User’s Guide> 27
R
OLL FEEDER
The roll feeder is used for media sizes additional to those of the
standard tray, heavier media weights and special media.
The roll feeder can handle the same sizes as the tray, in roll format.
The roll feeder can feed paper widths as small as 3in (76.2 mm) and
lengths up to 300 ft (91.4m).
F
ACE-DOWN STACKER
The face-down stacker on the top of the printer can hold up to 500
cut sheets of 20 lb (80 g/m²) standard paper, and can handle paper
stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading
order (page 1 first) will be sorted in reading order (last page on top,
facing down).
F
ACE-UP STACKER
The face-up stacker should be opened and the tray extension pulled
out when printing continuous media. (With the face-up stacker
either open or closed, the driver setting of Face Down will
successfully direct prints to the Face-Down stacker.)
D
UPLEX UNIT (IF INSTALLED
)
This option provides automatic two-sided printing on plain paper fed
from Tray 1. Applicable paper sizes are A6, A5, B5, B5LEF,
Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in,
Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi,
Custom size (3.9–12.9in wide, 5.8–18in long), using paper
stocks in the range 20 – 32 lb (75 – 120 g/m²).
User’s Guide> 28
T
1
RAY AND STACKER EXAMPLES
L
OADING TRAY
Tray 1 is used in the following example.
1. Pull out the tray.
2. Press the paper rear stopper tab (1) and adjust the tab to the
3. Fan the paper to be loaded then tap the edges of the stack on
1
required paper size.
a flat surface to make it flush.
User’s Guide> 29
4. Load the paper (face down and top edge towards the right for
2
3
letterhead paper), press the tab (2) on the paper guide and
adjust the guides (3) for a snug fit to the paper.
To avoid paper jams:
• Do not leave space between the paper and the guides and
rear stopper.
• Do not overfill the paper tray. Capacity depends on the
paper type.
• Do not load damaged paper.
• Do not load paper of different sizes or types at the same
time.
User’s Guide> 30
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