Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. OKIDATA assumes no
responsibility for the results of errors b eyond its control. OKIDATA also
cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability
of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by
OKIDAT A.
Copyright 1998 by OKIDATA. All rights reserved.
Second edition March, 1998.
Written and produced by the OKIDATA Publications Services Dep t.
Intellifont is a registered trademark of Compugraphic Corporation.
Adobe, PostScript are trademarks of Adobe Systems Inc. which may be
registered in certain jurisdictions.
Epson is a registered trademark of Seiko Epson Corp.
Please address any comments to:
Publications Services Department
OKIDA T A
532 Fellowship Road
Mount Laurel, New Jersey 08054
http://www .okidata.com
OKIDATA is a registered trademark of Oki Electric Industry Company,
Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca
Registrada, Oki Electric Industry Compan y, Ltd.
OKIPAGE is a trademark of OKI America, Inc.
Energy Star is a trademark of the United States Environmental Protection
Agency.
T rueType is a registered trademark of Apple Computer Company.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-
Packard Company.
IBM is a registered trademark of International Business Machines Corp.
Microsoft and MS-DOS are registered trademarks and Windows is a
registered trademark of Microsoft Corporation in the U. S. and other
countries.
All products currently sold by Okidata are Year 2000 Compliant. Each
product contains information technology that accurately processes date
and time data between the years 1999 and 2000. These products, when
used in combination with products purchased from other manufacturers,
whose products properly exchange date and time information, will
accurately process the date and time. All future products are committed
to meeting the same Year 2000 compliance.
As an Energy Star Partner,
Okidata has determined that this
product meets the Energy Star
guidelines for energy efficiency.
ii
Safety Instructions
Your OKIDATA printer has been carefully designed to give you years of
safe, reliable performance. As with all electrical equipment, however,
there are a few basic precautions you should take to avoid hurting
yourself or damaging the printer:
• Read the setup instructions in this handbook carefully. Be sure to
save it for future reference.
• Read and follow all warning and instruction labels on the printer
itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not
use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something
unsteady, it may fall and be damaged; if you place it on a soft
surface, such as a rug, sofa, or bed, the vents may be blocked,
causing the printer to overheat.
• To protect your printer from overheating, make sure all openings on
the printer are not blocked. Don’t put the printer on or near a heat
source, such as a radiator or heat register. Keep it out of direct
sunlight. Allow enough room around the printer for adequate
ventilation and easy access to the paper trays.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the
back of the printer. If you’re not sure, check with your dealer or with
your local power company.
• Your printer has a grounded, 3-prong plug as a safety feature, and it
will only fit into a grounded outlet. If you can’t plug it in, chances
are you have an older, non-grounded outlet; contact an electrician to
have the outlet replaced. Do not use an adapter to defeat the
grounding.
• To avoid damaging the power cord, don’t put anything on it or place it
where it will be walked on. If the cord becomes damaged or frayed,
replace it immediately.
• If you are using an extension cord or power strip with the printer, make
sure that the total of the amperes required by all the equipment on the
extension is less than the extension’s rating. The total ratings of all
equipment plugged into the outlet should not exceed 15 amperes.
• Do not poke anything into the ventilation slots on the printer; you
could get a shock or cause a fire.
• Aside from the routine maintenance described in this handbook, don’t
try to service the printer yourself; opening the cover may expose you to
shocks or other hazards.
• Do not make any adjustments other than those outlined in the
handbook: you may cause damage requiring extensive repair work. See
Section 5 for information on how to get your printer serviced by
qualified OKIDATA technicians.
If anything happens that indicates that your printer is not working
properly or has been damaged, unplug it immediately and follow the
procedures in Section 5 for having your printer serviced.
These are some of the things to look for:
• The power cord or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has been exposed to
water.
• The printer has been dropped, or the cabinet is
damaged.
• The printer doesn’t function normally when you’re following the
operating instructions.
• The printer must be installed near a power outlet which remains
easily accessible.
iii
Federal Communications Commission
Radio Frequency Interference Statement for
120-Volt Models
WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
It is the responsibility of the user to obtain the required shielded cable in
order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
Industry Canada
Radio Interference Statement f or 120-Volt Models
This apparatus complies with the Class “B” limits for radio interference as
specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.
Federal Communications Commission
Radio Frequency Interference Statement f or 230/240-Volt Models
WARNING: This equipment has been tested and found to comply with
the limits for a Class A digital device, pur suant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
It is the responsibility of the user to obtain the required shielded cable
in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
Industry Canada Radio Interference Statement for
230/240-Volt Models
iv
This apparatus complies with the Class “A” limits for radio interference as
specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.
European Union Council of the European Communities
Statement of Electromagnetic Conformance for 230/240-Volt Models
This product complies with the requirements of the Council Directive
89/336/EEC on the approximation of the laws of the member states
relating to electromagnetic compatibility.
This product is in conformity with Directive 73/23/EEC on the
harmonization of the laws of Member States relating to electrical
equipment designed for use within certain voltage limits.
Ce matériel est conforme aux dispositions de la Directive du Conseil 89/
336/CEE applicables à l’approximation de la législation des Etats
membres en ce qui concerne la compatibilitè des équipements
èlectromagnétiques.
Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation
des lois des états membres relativement au matériel électrique devant
être utilisé dans des limites de tension spécifiques.
Este producto cumple con los requisitos de la Directiva del Consejo 89/
336/CEE sobre la aproximación de la legislación de los Estados
Miembros por cuanto respecta a la compatibilidad electromagnética.
Este producto cumple con la Directiva 73/23/EEC sobre armonización de
las leyes de los Estados Miembros referente a equipo eléctrico a ser
usado dentro de ciertos límites de voltaje.
Este produto obedece aos requisitos da Directiva do Conselho 89/336/
CEE sobre a aproximação das leis dos estados membros relativamente à
compatibilidade electromagnética.
Este produto está de acordo com a Diretriz 73/23/EEC sobre a
harmonização das leis dos Estados Membros relacionadas a
equipamentos elétricos projetados para o uso dentro de determinados
limites de tensão.
v
Warranty Enhancement Programs
➯
Available in the U.S. and Canada only
OKI Extend
For more information...
For pricing and more detailed information on these programs:
•call 1-800-OKIDAT A (1-800-654-3282)
OKI On-Site
This program offers you the opportunity to
purchase an extension of the standard
warranty for your Okidata printer. You can
add 1 or 2 years to the standard warranty
period.
If you experience a malfunction of your
Okidata printer and the problem cannot be
resolved over the phone, this program
offers you repair of your printer right at
your place of business, by our national
service provider.
The OKIPAGE 10i/n unit is configured with a network interface
card.
Image drum cartridge
➥2OKIPAGE
10i
User’s Guide
1Setting Up Your Printer
LETTER
LEGAL A4 OTHER
ENV
READY
ATTENTION
MAN FEED
DATA
Remove the Image Drum Protective Paper
1. Press the cover release buttons and lift the cover.
Y
D
A
E
R
D
E
E
F
N
A
M
N
IO
T
N
E
T
T
A
A
T
A
D
V
N
E
R
E
H
T
O
4
A
L
A
G
E
L
R
E
T
T
E
L
2. Lift out the image drum cartridge. Do not touch the drum’s
green surface.
3. Remove the protective paper from the image drum.
4. Reinstall the image drum cartridge into the printer.
Remove Operator Panel Protective Film
Lift up the corner and peel the protective plastic film from the control
panel.
➯
Only the Okipage 10i Type 5 Series Image Drum will fit in this
unit (Part# 40433305)
OKIPAGE
10i
User’s Guide3
➦
Setting Up Your Printer 1
Installing T oner
1. Remove the sponge.
2. Unwrap the toner cartridge. Shake the cartridge from side to side
to distribute the toner.
➯
Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in
this unit (Part# 52109001)
3. Peel tape off the bottom.
5. Lower the right side, aligning the lock lever slot with the ridge in
the drum cartridge.
PUSH
ridge
slot
6. When the cartridge is in place, push the lock lever forward until
it stops.
4. Grasp the lock lever and place the left side of the toner cartridge
into the toner well, under the tab.
7. Lower the printer cover and press firmly to close.
tab
➥4OKIPAGE
10i
User’s Guide
1Setting Up Your Printer
Loading Paper
1. Slide the tray out of the printer.
paper gauge
➯
The paper gauge indicates how much paper remains in the tray.
2. Adjust the paper guides for the paper size you are using.
3. Fan a stack of paper (Maximum 250 sheets, 20 lb.) and place it in
the tray under the tabs. Do not fill above the “PAPER FULL”
mark. To use letterhead, place paper print side down, top-edge
facing you.
Paper Full mark
➯
Recommended paper weight for the tray is 16 to 28 lb (60 to 105
2.
.
g/m
4. Place the tray back into the printer until it locks.
OKIPAGE
Using Legal Size Paper
To load legal size paper, open out the tray extender and adjust the rear
paper guide.
guide
10i
User’s Guide5
➦
Setting Up Your Printer 1
Paper Exit Options
Two paper exit options are available. Select the paper path that is
appropriate for the media you are using.
Top Paper Exit
Use top paper exit for most printing jobs.
•Printed pages exit face down
•Pages are stacked in the order printed
•Exit bin holds 150 sheets of 20-lb. paper
Y
READ
FEED
N
A
M
N
TIO
TTEN
A
TA
A
D
V
EN
ER
TH
A4 O
AL
LEG
LETTER
1. Pull the front tray extender forward.
2. Lift out the support bar.
Rear Paper Exit
The rear paper exit tray provides a straighter paper path. Use rear exit
when printing on heavy paper, envelopes, labels, and transparencies.
•Printed pages feed face up into the rear tray
•Pages are stacked in reverse order
•Tray holds a maximum of 50 sheets of 20 lb. paper
•Use rear exit for printing on heavy paper, envelopes, labels,
transparencies or odd size paper
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
1. Pull out the rear exit tray until it locks in place.
2. Lift out the support bar.
➯
Don’t change paper paths while printing, paper jam may
occur.
To return to top exit, close the support bar and push the rear exit extender
firmly back in place, paper will then exit into the top bin.
➯
See Section 2 for information on using special print media.
Choosing Paper
•For best results, use paper that is smooth and of high quality.
•Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl.
•Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.
•Try paper before you buy it in quantity.
➯
See Section 2 for information on using recycled print media.
➥6OKIPAGE
10i
User’s Guide
1Setting Up Your Printer
O
F
O
F
Interfacing with your Computer
Your printer has a high-speed, bi-directional parallel IEEE 1284 interface
port. Purchase a cable marked IEEE 1284 compliant. To comply with
FCC regulations, the cable must be shielded and UL and CSA
approved. Consult your PC manual for details on cable requirements and
interface ports on your computer.
➯OKIDATA has tested and approved the following bi-directional
cable: Part# 70000803. See Section 5 for purchasing information.
➯An optional RS-232 Serial I/O Card is available: Part# 00025302.
See Section 5 for purchasing information.
Connecting the Cable
Make sure the printer and computer are off.
1. Insert the printer end of the cable firmly into the connector on the
back of the printer). Fasten the cable to the printer securely.
Attaching the Po w er C or d
1. Make sure the printer power switch (on left side) is set off.
POWER
POWER
OF
OF
ON
F
ON
F
2. Plug the power cord into the printer first, then into a grounded
outlet.
3. Turn the printer on. It takes about 10 seconds for the printer to
initialize, warm up, and display the ON-LINE message,
indicating the printer is ready to receive data.
2. Connect the other end of the cable to the proper connector on
your computer. Fasten the cable securely to your computer.
OKIPAGE
10i
User’s Guide7
➦
Setting Up Your Printer 1
Changing the Display Language
R
LETTER
LGL
A4ENV
OTHER
To change the language on the panel display and menu printout:
1. Press ON-LINE until the READY light goes out.
2. Press and hold MENU1/Menu2 until PRINT MODE displays.
3. Press MENU1/Menu2 10 times until the display reads
See the “Software Installation Guide” for instructions to
install printer drivers and software. The printer drivers
must be installed to access all printer features.
1 Setting Up Your Printer
OKIPA G E 10i User’s Guide9
➦
Section 2
➨
Operating Your Printer
This section provides the following information:
•Using the front operator panel
•Setting printer features using the printer menu
•Using the printer software
•Using manual feed
•Printing envelopes
•Printing transparencies and labels
•Using recycled print media
Using the Front Operator Panel
LCD Display Window
R
OKIPAGE
10i
Ready Light
OnPrinter is online, ready to receive data; button func
tions inactive (except ON-LINE).
OffPrinter is off-line, cannot receive data; button functions
active.
BlinkingPrinter is receiving data.
LCD Display Window
Indicates:
•What the printer is doing during normal operation.
•When you need to add paper or change consumables.
•When there’s something wrong with the printer.
•Printer feature selections in Menu mode
➯
See “Problem Solving” for a description of display messages.
LETTER
LGL
A4ENV
OTHER
Paper Size Indicator
The paper size in the tray is indicated by using the dot at the very bottom
Ready Light
Paper Size Indicator
Buttons
of the LCD display. Paper size options are shown immediately below the
LCD display.
The Menu provides a way to select printer operations and features using
the printer’s front operator panel.
The Menu is divided into Level 1 and Level 2.
Level-1 Menu
•Enter this mode using a quick press of the Menu 1/Menu 2
button with the printer off-line.
•Items frequently changed are included.
Level-2 Menu
•Enter this mode by pressing the Menu 1/Menu 2 button for 2
seconds with the printer off-line.
•Items rarely changed are included.
Each level has a hierarchical structure of categories and items, and
options. Selections display in the LCD window.
1. Press the ON LINE button to enter off-line mode.
2. Enter the Menu mode by pressing the MENU 1/Menu 2 button.
3. Continue pressing MENU 1/Menu 2 to display the next
category.
4. Press MENU 1 again to see more items in a category.
5. To select an item, press ENTER. Items are displayed on the
top line. The bottom line indicates available options within
each item. An asterisk (*) indicates the current selection.
AUTO EMULATON*, HP PCL6, IBM PPR, EPSON FX,
ADOBE PS (OPTION)
Notes: **Auto Emulation switches emulations automatically. Adobe PostScript emulation appears only when option is
installed.
TRAY SELECT
MANUAL
OFF*
ON
Notes: When set ON, paper will feed from the front feeder.
PAPER IN
TRA Y 1*
TRAY 2 (OPTION)
FEEDER
MULTI FEEDER (OPTION)
Notes: Select paper source. Tray 2 and Multi Feeder appear if installed.
2 Operating Your Printer
EDIT SIZE
*Default Setting
OKIPAGE
10i
AUTO TRAY SWITCH
OFF*
ON
NOTES: ON=WHEN PAPER TRAY 1 IS EMPTY, PRINTER
AUTOMATICALLY SWITCHES TO TRAY WITH SAME SIZE PAPER
INSTALLED. (ONLY WHEN 2ND TRAY OR FEEDER IS INSTALLED).
EDIT SIZE
CASSETTE SIZE*
LETTER
EXECUTIVE
LEGAL 14
LEGAL 13
A4 SIZE
Notes: CASSETTE SIZE=Paper size in the tray is automatically identified by paper sensors. This setting eliminates
having to manually select paper size.
Other sizes=setting must match paper size in tray or PAPER SIZE ERROR displays unless PAPER SIZE CHECK is set
to Disable.
Notes: Select paper size installed in Front Feeder (manual feed). If paper size installed does not match setting, printer
will display message requesting the size set in menu.
MULTI FEEDER ENVELOPE
(option)
MEDIA TYPE
TRAY 1
MEDIUM HEAVY
HEAVY
LIGHT
MEDIUM*
MEDIUM LIGHT
Notes: Paper thickness setting.
Medium Light=18-lb paper
Medium Heavy=24-lb paper
Heavy= 28-lb paper
Light=16-lb paper
Medium=20-lb paper
2 Operating Your Printer
PAPER SIZE CHECK
*Default Setting
OKIPAGE
10i
User’s Guide15
MANUAL
MEDIUM LIGHT
MEDIUM HEAVY
HEAVY
LIGHT
MEDIUM*
TRANSPARENCY
TRAY 2 (Option)
MULTI FEEDER ENVELOPE
(Option)
PAPER SIZE CHECK
ENABLE*
DISABLE
Notes: ENABLE=printer only accepts paper size selected in software which matches size loaded in drawer.
DISABLE=printer accepts any paper size selected in software.
➦
Operating Your Printer 2
Level 1 Menu
CategoryItemsOptions
COPIES
COPIES
1* TO 999
Notes: Select number of copies to print for each document.
THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION
FONTS & SYMBOLS
(LJ5)FONT SRC
RESDENT*, SIMM , DLLSOFT
Notes: Select location of default fonts. SIMM is indicated only when a ROM SIMM option is installed.
DLLSOFT is indicated only when a soft font is downloaded at permanent setting.
(LJ5)FONT NO.
I000* TO I046
Notes: Select font by ID number (see font print sample); S=soft font.
(LJ5)FONT CPI
Notes: Appears if selected font is scalable/fixed spaced
10.00*, 0.44 TO 99.99
ADJUST IN .01 POINT INCREMENTS.
Notes: Select number of characters printed in a horizontal inch (pitch) when scalable font with fixed spacing is
selected. (72 points= 1 inch). Character height (point size) adjusts accordingly.
(LJ5)FONT HGT
Notes: Appears if selected font is scalable/proportional spaced
*Default Setting
➥16OKIPAGE
10i
User’s Guide
Lev el 1 Menu
CategoryItemsOptions
OPTIONS12.00*, 4.00 TO 999.75
ADJUST IN .25 POINT INCREMENTS.
Notes: Select point size (height) of characters when scalable font with proportional spacing is selected. 72 points= 1
inch). Horizontal spacing adjusts accordingly.
(LJ5)SYMBOL
ROMAN-8*
60 SETS ARE AV AILABLE.
Notes: Select Symbol Set.
PAGE LAYOUT1
(LJ5)A4 WIDTH
78 COL*, 80 COL
Notes: Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line.
(LJ5)BLNKSKIP
OFF*, ON
2 Operating Your Printer
FONTS & SYMBOLS
*Default Setting
OKIPAGE
10i
User’s Guide17
Notes: ON= printer will ignore FF code when buffer is empty . (Sometimes software will print an extra blank page.)
CR FUNC
CR*,CR+LF
Notes: Sets operation when receiving CR code. CR+LF=add LF command to each CR command.
(LJ5)LF FUNC
LF*, LF+CR
Notes: Sets operation when receiving LF code. LF+CR=add CR command to each LF command.
(IBM, EPSON) PITCH
10 CPI*
12 CPI
17 CPI
➦
Operating Your Printer 2
Level 1 Menu
CategoryItemsOptions
20 CPI
PROP
Notes: Select font and character pitch.
(IBM)CONDENSE
12 TO 20
12 TO 12
Notes: Pitch with 12 cpi only (IBM only)
(IBM, EPSON)CHAR SET
SET- 2*
SET-1
Notes: Selects character set.
(IBM, EPSON)SYMBOL
IBM-473*
Notes: Selects code page.
(IBM, EPSON)LETTER 0
DISABLE*
ENABLE
Notes: Select the style of letter 0.
(IBM, EPSON)ZERO CHR
NORMAL*
SLASHED
Select the style of 0 (zero).
PAGE LAYOUT 1
(IBM, EPSON)LN PITCH
6 LPI*
8 LPI
(IBM, EPSON)BLNKSKIP
OFF*
ON
Notes: Set OFF, a blank page will not eject.
*Default Setting
➥18OKIPAGE
10i
User’s Guide
Lev el 1 Menu
CategoryItemsOptions
(IBM, EPSON)CR FUNCTION
CR*
CR+LF
Notes: Select function when CR code is received.
(IBM)LF FUNC
LF*
LF+CR
Notes: Select function when LF code is received.
(IBM, EPSON)LINELENG
80 COL*
136 COL
Notes: Select number of characters per line.
(IBM, EPSON)FORMLENG
LETTER*
A4
12 INCH
Notes: Select page length.
2 Operating Your Printer
*Default Setting
OKIPAGE
10i
(IBM, EPSON)TOF POS
0 INCH*
0.1 INCH
0.5 INCH
1 INCH
Notes: Select print start position from the top of the page.
(IBM, EPSON)L.MRGN
0 INCH
0.1 INCH
1 INCH
Notes: Moves horizontal print start position to the right.
➦
User’s Guide19
Operating Your Printer 2
Level 1 Menu
CategoryItemsOptions
THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS
PAGE LAYOUT 2
ORIENT
PORTRAIT*
LANDSCP
Notes:Select vertical/horizontal printing.
LINES/PG
5 LNS
60 LNS*
64 LNS
128 LNS
Notes: Sets number of lines printed on a page. Minimum is 5, maximumis 128.
HOST I/F
PARALLEL
ENABLE*
DISABLE
RS-232C
ENABLE*
DISABLE
NETWORK
ENABLE*
DISABLE
Notes: If set to enable, performs automatic interface switch with RS-232 if this option is installed.
*Default Setting
➥20OKIPAGE
10i
User’s Guide
Lev el 2 Menu
CategoryItemsOptions
PRINT MODE
MODE
600 DPI*, 300 DPI
V1200 DPI
Notes: Select resolution (dots per inch).
MEMORY USAGE
RST BUF
AUTO*, 180KB, 360KB, 720KB, 1.08MB, 1.44MB
Notes: Reserves area in memory for page size; reduces print overuns.
FONT PROT
AUTO, OFF*, 100 KB TO 1.1MB
Notes: Reserves a section of memory for downloading fonts; improves printing speed by saving previously created fonts.
Will take memory away from total print buffer and REC BUFF.
2 Operating Your Printer
AUTO OPERATION
*Default Setting
OKIPAGE
10i
User’s Guide21
FREE MEM
XXXXXKB
Notes: Displays memory area available for downloading fonts. Reduce RSTBUF/RECBUFF to increase free area.
AUTOCONT
OFF, ON*
Notes: ON, software or data error will cause printer to display error message then continue to print; Set OFF , printer will
stop printing; press RECOVER to continue.
WAITTIME
5 SEC TO 300 SEC
90 SEC*
OFF
➦
Operating Your Printer 2
Level 2 Menu
CategoryItemsOptions
Notes: Select time print job will be flushed after last print command is received. Effective in PostScript only.
MANTIME
30 SEC*
60 SEC
OFF
Notes: Time printer will wait before flushing job when requesting manual paper input.
PRPROTEK
GOOD, BETTER*, BEST
Designates whether Frame Buffer compression is performed or not. Good:not performed. Better:judges data and
performed. Best:performed without exceptions. Generally ,the Better setting won't cause overrun. However, the Good
setting in PCL6 is more efficient.
DARKNESS CONTROL
DARKNESS
0, +1*, +2, -2, -1
Notes: Control print density. Negative values lighten, positive values darken.
POWER SAVING
PWR SAVE
0 SEC, 8 MIN*, DISABLE
Notes: 0 SEC=Reduces power consumption at end of receive time.
8 MIN=Reduces power consumption 8 minutes after printer stops receiving data, fuser heating element shuts off; 30
seconds later fan shuts off. When printer receives data, fuser warms up before printing begins.
DISABLE=Fuser and fan are always on, printer is ready to print at all times.
LOW TONER
LOW TNR
ON*, OFF
Notes: ON=When low toner is detected, TONER LOW displays, 100 more sheets print; TONER EMPTY displays,
printing stops.
OFF=When low toner is detected, TONER EMPTY displays, printing stops. Install new toner cartridge to resume
printing.
TONER SAVING
TNR SAVE
DISABLE*, MEDIUM, LIGHT
Notes: Use this feature to conserve toner and reduce printing costs when you are printing rough drafts or proof copies.
Medium reduces toner by 30%, light reduces toner by 50%.
*Default Setting
➥22OKIPAGE
10i
User’s Guide
Lev el 2 Menu
CategoryItemsOptions
CLEARABLE WARNINGS
CLR WRNG
ON*, JOB
Notes: Warning message appears when printer must reconfigure memory to select most efficient way to print a complex
job.
ON=Message displays, press RECOVER to clear.
OFF=Message clears when next print job is received.
ERROR REPORT
ERR REPT
OFF*
ON
PARALLEL I/F
SPEED
HIGH*, MEDIUM
Notes: HIGH=Data transfer speed maximized.
MEDIUM=Select if data transmission problems occur, or with earlier computers.
•A special document not loaded in the paper tray, like a single
letterhead page
•Paper heavier than 28 lbs.
Printing a Special Document
If you have plain paper loaded in the paper tray and you want to print
one letterhead page or special document, do the following:
1. Set manual feed and paper size in your software.
2. Pull down the manual feed tray.
3. Adjust the paper guides.
4. Insert the sheet (letterhead: top edge in first, facing up) until the
printer grips it.
M E M O R A N D U M
➥26
5. Issue the print command in your software.
Enhancing Print Quality
To enhance print quality when printing on different types of media,
you can adjust the following settings in the printer Menus:
Level 1 Menu
Media Type - Adjust for paper thickness
Level 2 Menu
Print Mode - Select dots per inch
Darkness Control - Adjust print density
Toner Saving - Select proof copy quality to conserve toner
OKIPAGE
10i
User’s Guide
2 Operating Y our Printer
Printing Envelopes
1. Set envelope size and landscape orientation in your software.
2. Pull out the rear exit extender until it locks.
3. Lift out the support bar.
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
5. Adjust the paper guides.
6. Insert the envelope –flap down and to the left– until the printer
grips it.
7. Issue the print command in your software.
4. Pull the manual feed tray down.
OKIPAGE
Selecting Envelopes
•No windows, metal clasps, or snaps –they can damage the
image drum.
•Paper no heavier than 28 lb.
•Sturdy construction.
•Smooth, even surface.
•Seams down the sides, not across the middle.
•Squared-off flaps that don’t cover the print area.
•No self-sealing flaps.
•Always use rear output when printing envelopes.
10i
User’s Guide27
➦
Operating Your Printer 2
Printing Transparencies and Adhesive Labels
1. Pull out the rear exit extender until it locks
2. Lift out the support bar.
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
3. Insert the label sheet with print-side up.
Using Recycled Print Media
Recycled paper should be restricted to 20% to 35% Post Consumer
Content and not exceed 50%. Paper must be relatively stiff and have
minimum edge curl. Paper should be white and bright for maximum
contrast. The surface should be smooth, clean, and stable electrically
and dimensionally.
Recycled paper used by OKIDATA printers must be specifically denoted
by the paper manufacturer to be for laser printers, or laser guaranteed
or compatible. Using media outside these specifications may cause
problems requiring service that will not be covered by OKIDATA
warranty or service agreements.
The following recycled paper has been tested and approved for use in
OKIDATA printers.
•James River, WordPro Laser, 20% PCW, 20lb., 24lb.
•Warren, SpectraTech, Gloss and Matte, 10% PCW, 28lb., 32lb.
•Cross Pointe, Worx, 50% Recycled, 20% PCW
•Strathmore, Script Bright White Wove, 50% Recycled
OKIPAGE
10i
User’s Guide
Section 3
➨
Printer Maintenance
This Section provides the following printer maintenance information:
•Replacing the Toner Cartridge
•Replacing the Image Drum
•Cleaning the LED Array
•Printing a Cleaning Page
Replacing The Toner Cartridge
Replace the toner cartridge after TONER LOW displays on the printer’s
front operator panel, or on your screen in the Status Monitor if you have
installed the printer software. After TONER LOW displays, the printer
will print 100 more sheets, then display TONER EMPTY and stop
printing. Printing will resume when a new toner cartridge is installed.
1. You will need a new toner cartridge (Type 5 Toner Kit,
Part#52109001).
2. Open the printer cover.
3. Grasp the lock lever and pull towards the front of the printer to
unlock the cartridge. Lift out carefully and discard the used toner
cartridge.
4. To install a new toner cartridge, follow the instruction in Section
1 (or the instructions included in the toner cartridge kit).
5. Be sure to clean the LED array.
➯
Drum and Toner are consumables and as such are subject to a
90-day warranty on workmanship.
Toner Cartridge Life
How long your toner cartridge lasts depends on the print density,
the percentage of the page that prints black.
•A typical letter has 3% to 5% print density, graphics usually
have higher density.
•Higher print density means toner is used up faster.
•At 5% print density, a toner cartridge will print an average of
2,000 pages. Remember, this is only an average actual
results may vary.
OKIPAGE
The first toner cartridge in your new printer has to fill the drum
reservoir and saturate the developing roller with toner. It’s normal
that the first cartridge will produce about 1,000 pages.
10i
User’s Guide29
➦
Printer Maintenance 3
Replacing the Image Drum Cartridge
When the image drum reaches 90% of its life, the CHANGE DRUM
message will display on the printer’s front operator panel and on your
screen in the Status Monitor if you have installed the printer software.
Change the image drum cartridge when the print becomes faint or begins
to deteriorate. It’s a good idea to keep a new cartridge on hand.
1. You will need a new image drum cartridge (Type 5 Image Drum
Cartridge Kit, Part#40433305) and a new toner cartridge (Type 5
Toner Kit, Part#52109001).
2. Open the printer cover.
Y
D
A
E
R
D
E
E
F
N
A
M
N
IO
T
N
E
T
T
A
A
T
A
D
V
N
E
R
E
H
T
O
4
A
L
A
G
E
L
R
E
T
T
E
L
3. Lift out the used image drum cartridge with toner installed.
Image Drum Cartridge Life
The life of the image drum depends on a number of factors, including
the operating temperature, humidity, the type of paper you use, and
the number of pages per job. Each time you print or power on/off, the
drum has to rotate to start up and to wind down. As a result, frequent
one page print jobs will wear down your drum more quickly than
multiple-page print jobs. The image drum cartridge should last up to
10,000 pages at 1 page per job, or 20,000 pages at 3 pages per job
(continuous printing). These numbers are approximate since you
won’t print the same number of pages each time, and environmental
conditions and paper type used may vary.
Cleaning the LED Arra y
Clean the LED array each time you install a new toner cartridge, or if
you have faded vertical areas or light printing down a page.
The LED array is on the underside of the printer cover. Wipe it gently
with the cleaning pad that is included in the toner cartridge kit. You can
also use a clean, soft cloth with a small amount of rubbing alcohol on it.
4. Remove the new image drum cartridge from the package. To
install the new image drum cartridge, follow the installation
instructions in Section 1 (or the instructions included in the
replacement kit).
➥30OKIPAGE
10i
User’s Guide
3 Printer Maintenance
Printing a Cleaning Page
The cleaning page process removes residual impurities from printing
surfaces. Printing a cleaning page helps reduce print quality problems,
such as repeated marks, blotches, and shaded areas.
3. Pull down the manual feed tray and insert a clean sheet of 8 1/2”
x 11” paper. The print rollers will grip the paper and PRINT
CLEANING displays.
Fron the status monitor:
1. Click the Operator Panel button on the status monitor Controls
tab.
2. Click the Test Printing tab.
4. The cleaning page prints, then OFF-LINE displays.
5. Press ON-LINE to enter online mode.
OKIPAGE
10i
User’s Guide31
3. Click the Print Cleaning Page button. Follow the on-screen
instructions.
➦
Section 4
LET
T
ER
LEG
A
L
A
4
O
T
H
ER
EN
V
R
EA
D
Y
A
T
T
EN
T
IO
N
M
A
N
FEED
D
A
T
A
➨
Problem Solving
Clearing Paper Jams
To reduce paper jams:
•Do not fill tray above Paper Full mark.
•Use only recommended paper weight
- Tray: 16 to 28 lb. (60 to 105 g/m
- Manual feed: 16 to 32 lb (60 to 120.5 g/m
•Do not open the cover, or remove the paper tray during a print
job.
•Do not switch paper exit paths while printing.
•Use paper that is smooth and of high quality.
•Store paper in its ream wrapper until you are ready to use it, and
keep it away from moisture or other conditions that can cause it
to wrinkle or curl.
•Avoid printing on both sides of the paper for more than a few
pages, or preprinted documents that have been in a photocopier.
•Try paper before you buy in quantity.
If a paper jam message displays, remove the jam using the instructions
that follow.
2
)
2
)
2. Remove the sheet that did not feed.
3. Check the remaining sheets to make sure they’re not wrinkled or
stuck together. Replace the tray.
4. Open and close the cover to clear the display message.
TRAY n FEED JAM or PAPER EXIT JAM (top bin)
TRAY n INPUT JAM
➯
“n” indicates the tray in which the jam occurred
displays when paper exits to the top bin
1. Open the cover. Lift out the image drum. Be careful: the fuser
unit at the back of the printer is hot!
1. Slide the paper tray out of the printer.
➥32OKIPAGE
10i
User’s Guide
4 Problem Solving
2. Remove the jammed paper.
OL 810e
Y
READ
FEED
NAM
N
TIOTTENA
TAA
D
V
EN
ERTHO
4A
AL
LEG
LETTER
3. Replace the image drum. Close the cover.
2. Pull the jammed paper out from the back of the printer. Pulling
from the front may damage the printer.
RR
OL 410e
3. Remove the image drum and look to make sure the paper is
cleared and no pieces are left.
PAPER EXIT JAM (rear tray)
displays if paper exits to rear exit tray
1. Lift the top cover.
Y
D
A
E
R
D
E
E
F
N
A
M
N
IO
T
N
E
T
T
A
A
T
A
D
V
N
E
R
E
H
T
O
4
A
L
A
G
E
L
R
E
T
T
E
L
OKIPAGE
10i
User’s Guide33
4. Replace the image drum and close the cover.
➦
Problem Solving 4
Printer Messages
This section explains printer status messages displayed on the operator
panel LCD.
System Status
MESSAGE: ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚
❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚
Explanation: Displayed when power is turned on. The lamp and
display light for 1 second.
Action: No action needed. If display is continuous, contact
service.
MESSAGE: ACTIVE
Explanation: Data is being received or is in process of being output.
Action: No action needed.
MESSAGE: INITIALIZING
Explanation: Controller is being initialized.
Action: No action needed.
MESSAGE: WARM UP
Explanation: Printer is warming up.
Action: No action needed.
MESSAGE: DATA
Explanation: Data remains in buffer.
Action: Press ON-LINE, FORM FEED, ON-LINE to empty
buffer.
MESSAGE: PRINT FONTS
Explanation: Font sample page prints.
Action: No action needed.
MESSAGE: PRINT MENU
Explanation: Menu page prints.
Action: No action needed.
MESSAGE: RESET
Explanation: Data not yet printed is deleted from buffer, printer
initializes to user defaults. Temporary DLL fonts are
deleted.
Action: No action needed.
MESSAGE: RESET TO SAVE
MESSAGE: ON-LINE
Explanation: Ready to receive data. Second line alternates between
Emulation and PWR SAVE when fuser and fan are
turned off by power save function.
Action: No action needed.
MESSAGE: OFF-LINE
Explanation: Not on-line to receive data.
Action: Press ON-LINE to enable printer to receive data.
Explanation: Data or DLLs in buffer, menu cannot be reset
automatically.
Action: Press RESET button to save changes and exit menu.
MESSAGE: CPYnn
Explanation: Displayed when number of copies is two or more, nn
indicates copies.
Action: No action needed.
➥34OKIPAGE
10i
User’s Guide
4 Problem Solving
Maintenance Menu Mode
MESSAGE: USER MNT
Explanation: Maintenance Menu has been accessed.
Action: Press MENU button to see categories.
MESSAGE: MENU RESET
Explanation: Menu reset option has been accessed.
Action: Press ENTER to reset Menus 1 & 2 to factory settings,
or press MENU to see next category.
MESSAGE: HEX DUMP
Explanation: Hex Dump option has been accessed.
Action: Press ENTER to start hex dump of received data, or
MENU for next category. Power OFF/ ON to exit hex
dump mode.
MESSAGE: DRUM CNT RESET
Explanation: Drum Counter Reset option has been accessed.
Action: Press ENTER to reset drum counter, or press MENU for
next category.
MESSAGE: OP MENU
Explanation: Control panel Enable/ Disable category accessed.
Change to Disable to deactivate control panel; features
can be controlled only through software. To reset, enter
Maintenance Menu.
Action: Press NEXT + to toggle enable/disable then press
ENTER.
Cleaning/Maintenance
MESSAGE: xxxxx
TONER LOW
Explanation: Toner is running out. Another message can display on
the first line.
Action: Replace toner cartridge when print quality deteriorates.
MESSAGE: TONER SNS
Explanation: A fault occurred in the toner sensor; image drum car
tridge is not properly installed.
Action: Install/reinstall image drum cartridge. If not cleared,
contact Service.
MESSAGE: xxxxx
CHG DRUM
Explanation: Drum near end of life. Another message can display on
the first line.
Action: Normal operations continue. Replace Image Drum
Cartridge when print quality deteriorates.
MESSAGE: xxxxx
FUSER
Explanation: Fuser near end of life. Another message can display on
the first line.
Action: Normal operations continue. When print quality deterio
rates, contact service to replace fuser.
MESSAGE: COVER
Explanation: Cover is open.
Action: Close cover.
OKIPAGE
10i
User’s Guide35
➦
Problem Solving 4
MESSAGE: PRINT CLEANING
Explanation: Cleaning Page being generated.
Action: See Cleaning Page instructions in Section 3.
Paper Errors
MESSA GE: TRAY PAPER OUT
Explanation: Paper tray has run out of paper.
Action: Add paper.
MESSAGE: TRAY n INPUT JAM
Explanation: Paper jammed while being supplied from the tray.
Action: n=tray 1, 2. See page 85 for instructions.
MESSAGE: TRAY n FEED JAM
Explanation: Paper jammed during feeding inside printer.
Action: n=tray 1, 2. See page 84 for instructions.
MESSAGE: PAPER EXIT JAM n
Explanation: Paper jammed at exit.
Action: n=tray1, 2. See page 86 for instructions.
MESSAGE: PAPER SIZE ERR
Explanation: Wrong size paper is in the tray.
Action: Check paper in tray; check for too much paper. Open/
Close top cover to recover and continue. Ensure that
paper size in menu or software matches size you are
using.
MESSAGE: xxxxx PAPER
Explanation: Request to load specified size paper in tray. Top line of
message may be any valid paper size.
Action: Insert requested size paper.
Manual Paper Feed Request
MESSA GE: xxxxx MANUAL REQUEST
Explanation: Request that specified size paper be loaded in manual
feed slot. Top line of message may be any valid paper
size.
Action: Insert requested size paper in manual feed slot.
MESSAGE: REC BUFFER OVERFLOW
Explanation: Receive buffer is full.
Action: Press RECOVER to continue. Check flow control
setting in menu, cable configuration.
MESSAGE: PAGE BUF OVERFLOW
Explanation: Page buffer is full.
Action: Press RECOVER to continue. Resend job beginning
with page that did not print. If problem persists, set
REC BUFF=8K, FONT PROT=OFF in MENU 2
MEMORY USAGE. Resend job. If job still cannot
print, additional memory is required.
MESSAGE: PRINT OVERRUN
Explanation: Page is too complicated to print.
Action: Press RECOVER to release error. Set PAGE BUF to
larger value in Menu 2
MESSAGE: DLL BUFF OVERFLOW
Explanation: Data in the DLL buffer has overflowed.
Action: Press RECOVER to continue. Decrease amount of DLL
fonts (Windows TrueType) or install mor e memory.
➥36OKIPAGE
10i
User’s Guide
4 Problem Solving
MESSA GE: MACRO OVERFLOW
Explanation: Data in the Macro Buffer has overflowed.
Action: Press RECOVER to continue. Decrease Macro size or
install more memory.
Controller Errors
MESSA GE: ERROR nn aaaaaaaa
Explanation: Error occurred in controller.
nn = Exception Code. aaaaaaaa = Error Address.
Action: Turn printer off/on to recover. If error continues,
contact service.
MESSAGE: ERROR nn
Explanation: Indicates internal error. nn = type of error.
Action: Call Service if turning the power off and on does not
clear error.
Print Quality Problems
Before consulting a service representative regarding a print quality
problem, check the table below to see if there is a solution, or something
you might have overlooked.
Symptom:Blank sheets printed.
Problem:Image drum cartridge not properly installed.
Solution:Reinstall image drum cartridge.
Problem:Empty or missing toner cartridge.
Solution:Install new toner cartridge.
Symptom:Entire page prints faintly.
Problem:Empty toner cartridge. Pages get fainter when toner
is low.
Solution:Install new toner cartridge.
Problem:LED array is dirty.
Solution:Clean LED array. (See Section 3)
Symptom:Page has gray background.
Interface Errors
MESSAGE: HOST I/F ERROR
Explanation: Error in optional serial I/F. Displayed when parity error,
framing error or overun error is detected.
Action: Press RECOVER to release error. Check protocol of
host and printer. Contact service.
OKIPAGE
10i
User’s Guide37
Problem:Static electricity, generally from dry, cotton fiber
papers, causes toner to stick to background.
Solution:Change papers to an acceptable laser bond or use a
humidifier.
➦
Problem Solving 4
Symptom:Page prints all black.
Problem:Damaged image drum cartridge causes repetitive
marks every 1.6 inches due to surface nicks and
scratches.
Solution:Install new image drum cartridge.
Symptom:Vertical white streaking or faint areas on page.
Problem:Toner is low and does not distribute properly or the
drum is worn out.
Solution:Replace toner cartridge. Check drum and replace the
drum, if necessary. Contact service.
Problem:LED array dirty.
Solution:Clean LED array. (See Section 3)
Symptom:Vertical black lines.
Problem:Scratched image drum.
Solution:Replace the image drum cartridge.
Problem:Hardware problem.
Solution:Contact service.
Symptom: Smeared or blotched print.
Problem: Dirty or defective fuser assembly or other hardware
Symptom: Printed page is light or blurred.
Problem: Is toner low?
Solution: Replace toner cartridge.
Problem: Is paper meant for laser printers?
Solution: Use recommended paper.
Problem: LED array is dirty.
Solution: Clean LED array.
Symptom: Bold characters and dark lines are smeared.
Problem: Toner is low.
Solution: Install new toner cartridge.
Symptom: Print is darker than usual.
Problem: Darkness setting is too high.
Solution: Change darkness setting in the printer menu.
Symptom:Fuzzy print
Problem:Dirty LED array.
Solution:Clean LED array.
Symptom: Distorted print
Problem: Paper path, lamp assembly, or fusing unit problem.
Software controls printing features. Make sure you have selected the
correct printer driver in your software. See your software application
documentation for more information.
Symptom:Blank pages appear between printed pages.
Problem:Number of lines per page in software is not equal to
number of lines per page of printer.
Solution:Many software packages assume 66 lines per page; your
printer default is 60. Adjust software accordingly, or set
LINES/Pg in Menu 1 to equal lines per page in software.
Symptom:Cannot get justified right margin with a proportionally
spaced font.
Problem:Right justification with proportional fonts is a software
feature.
Solution:Chec k your software manual to see if this feature is
supported.
Symptom:Control codes not operating correctly.
Problem:Incorrectly entered control codes.
Solution:Check for confusion of letter l with number 1, letter O
with number 0; make sure you are using upper/ lower
case correctly; make sure font is specified correctly and
is available.
Symptom:Data sent to printer does not print, but DATA message
appears.
Problem:A form feed has not been sent.
Solution:Press the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final
page, or send a form feed command (decimal character
12). If desired, set AUTOEJCT in MENU2.
OKIPAGE
10i
User’s Guide39
Symptom:Data is sent to printer, but nothing happens. ON-LINE
message appears.
Problem:Wrong interface cable.
Solution:Use correct cable. If optional Serial I/F is installed,
make sure RS232C Serial is selected in the Level 1 menu
and RS232C Serial settings in Level 2 menu are correct.
Symptom:Last page of document not printed.
Problem:No form feed provided at end of document.
Solution:Pr ess the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final page
or send the form feed code (decimal character 12). If
desired, set AUTOEJCT in MENU 2.
Symptom:First line on page won’t print.
Problem:Tops of letters extend into unprintable area, so none of
them print.
Solution:Set your software to print within the printable area.
Symptom:Parts of control codes are printed at the beginning of
documents.
Problem:Command sent is not a true printer command, generally
because the ESC character was not sent.
Solution:Before sending control codes through an application,
make sure the ESC character can be entered, and is
entered properly.
Symptom:Parts of documents are missing at the edges of the
printed sheet.
Problem:Software is attempting to print beyond the printer’s
maximum image area.
Solution:Adjust software page margins to printer’s maximum
margins (8" X 10” for standard sheets).
➦
Problem Solving 4
Symptom:Print job started with italics, changed to bold, but italics
still output.
Problem:Font selection is by priority, and italic is “higher” than
bold.
Solution:Turn italics off before turning bold on.
Symptom:Printer ignores control codes sent prior to printing a
document.
Problem:The application software automatically sends a reset
command before printing.
Solution:Embed the control codes in the text to be printed.
Symptom: “Garbage” prints out.
Problem:Incorrect driver is installed.
Solution:Install an appropriate driver.
Symptom:Printer’s output is below rated speed.
Problem:Delays are caused by software formatting routines,
graphics downloads, and other application specific
factors.
Solution:For maximum speed, output plain text.
Problem:In Epson FX Emulation, when command for 66 lines is
sent to the printer, printer prints only 64 lines on a page,
looses the 65 and 66 line and prints 67th line on the
second page.
Solution:Set line spacing to 35/216 with a software command ESC
“3” Pn (Pn=number of 216ths). Then send the command
to set the page length to 66 lines per page, ESC C Pn (Pn
= number of lines per page).
Symptom:Strange symbols appear during normal printing.
Problem:Wrong symbol set.
Solution:Make sure the symbol set selected corr esponds to symbol
set resident, in font card, or in soft font.
Symptom:Size of top margin increases with each page printed.
Problem:“Creeping text.” Number of lines per page in software is
not equal to number of lines per page of printer.
Solution:Many software packages assume 66 lines per page, but
your printer’s default is 60. Adjust software accordingly,
or set LINES/ Pg in Menu 1 to equal lines per page in
software.
➥40OKIPAGE
10i
User’s Guide
Hardware Problems
Symptom:Graphic image prints partly on one page, partly on the
next.
Problem:Insufficient printer memory for this image at this
resolution.
Solution:Change the resolution, reduce the image size, or install
more memory in your printer.
Symptom:Nothing happens, but printer indicates it is ready to
receive data.
Problem:Configuration error.
Solution:Check cable connection; if serial, make sure appropriate
MODE command has been used (PC). If more than one
printer is available, make sure your printer has been
selected. Make sure your printer is on-line.
Symptom:“Garbage” prints.
Problem:Incorrect cable configuration. (Also, see “Software
Problems.”)
Solution:Check cable configuration, continuity, and length.
Symptom:Printer freezes or displays error message when computer
is rebooted.
Problem:Booting the computer while the printer is on can cause a
communications error.
Solution:Take printer off-line before rebooting computer.
4 Problem Solving
Problem:Gases are given off by forms or adhesives passing
through the hot fusing unit.
Solution:Make sure the forms you use can withstand heating, and
provide adequate ventilation.
OKIPAGE
10i
User’s Guide41
➦
Section 5
➨
Service and Support
This information is valid for the United States and Canada only.
If you can’t solve your printer problem after reading this manual, contact
these sources for service or support.
OKIDATA ONLINE
Visit the OKIDATA We b Site at
http://www.okidata.com
for the latest information on:
•Software drivers
•Product guides
•Customer support
•Corporate information
•Dealers
•Documentation
Your Dealer
Consult the store where you purchased your printer, or call 1-800OKIDATA for the location of the nearest authorized Okidata service
dealer. Have your ZIP code ready.
•Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
•Prices and minimum charges may vary.
The Okidata Customer Support Center
For customer service, call 1-800-OKIDATA. The Okidata Information
System Automated Attendant is available 24 hours a day, 7 days a week.
The system can provide immediate assistance with:
•Basic printer operating procedures
•Sales and service referrals
•Parts and consumable referrals
•Product information
Okidata Customer Service Representatives
Agents are available 24 hours a day, 7 days a week. Please be sure that
you are calling from a telephone close to your printer, so you can
describe your problem accurately. Our customer service representative
are trained on all current Okidata products They can answer your
questions regarding:
•Installation of your printer
•Determination of printer issues and require service
•Consumer relations
•Interface information
•Availability and installation of printer drivers. (CSRs are not
trained to provide assistance with the use of commercial software
packages. Please consult your software user’s manual for times
and availability of their support).
➥42OKIPAGE
10i
User’s Guide
5 Service and Support
Faxable F acts
You can have product and support information faxed automatically to you
through Okidata’s Faxable Facts, an online document retrieval system. A
touch-tone telephone and facsimile machine with a designated telephone
number are required.
Call toll-free at 1-800-654-6651, press option 2 to hear a description of
how Faxable Facts works. If you are calling for the first time, order a
catalog of available documents. This faxback system is accessible 24
hours a day, 7 days a week. The following information can be faxed to
you in minutes:
•Product data brochures
•Product part numbers and pricing (USA and Canadian)
•User tips
•Accessories, options, and consumables part numbers and pricing
(USA and Canadian)
Purchasing Supplies
Before you order, know your printer model number (see the front of the
printer) and have the correct part number and description of the item.
Ways to Purchase
Warr anty Service
Your printer is warranted for one year from date of purchase except for
the printhead (LED imaging array), which is warranted for a period of
five years from date of purchase. If your printer hardware should fail
during the warranty period, you have the option of returning it, shipped
prepaid to OKIDATA or an authorized service center, or using the
overnight exchange procedure (U.S. and Canada only). See the list of
OKIDATA Service Centers or call 1-800-OKIDATA for the location of
the nearest authorized Okidata service dealer. Have your ZIP code
ready. See Limited Warranty and Overnight Exchange in this section
for more information.
OKIDATA SERVICE CENTERS
If you need to ship your printer to a service center, replace it in the
original packing materials. If the original packaging in not available,
contact your dealer or 1-800-OKIDATA for shipping instructions.
For out-of-warranty repairs, allow 30 days for round trip shipping and
repair. Before shipping your printer, call for a return authorization
number (RA).
•Consult the dealer where you purchased your printer.
•Consult an Okidata authorized sales or service dealer.
•Call 1-800-OKIDATA for the nearest Authorized Sales and
Service location. Have your ZIP code ready for our Customer
Support Representatives.
•Check office supply catalogs or your local stationery store. Most
carry Okidata brand supplies.
OKIPAGE
10i
User’s Guide43
➦
Okidata Service Center Locations
UNITED STATES
OKIDATA
Tel: 1-800-809-4948
Fax: 1-609-222-5247
CANADA
OKIDATA
Tel: 905-238-4265
Fax: 905-238-4427
MEXICO
Oki Data de Mexico, S.A. de C.V.
Tel: 525-661-6860
Fax: 525-661-5861
OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this
printer to be free from defect in material and workmanship and will
remedy any such defect according to the terms of this Limited W arr anty.
OKIDATA will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from the date of
purchase except for the printhead (LED imaging array), which is
warranted for a period of five (5) years from date of purchase. This
Limited W arr anty extends to the original purchaser only. This Limited
Warranty does not extend to consumable items.
To make request or claim for service under this Limited Warranty the
original purchaser has the option to implement the overnight exchange
procedure (U.S and Canada only; see Overnight Exchange) or return the
OKIDATA product, shipping prepaid, in the original shipping container or
equivalent, to OKIDATA or an authorized OKIDATA service center and
assume the risk of loss or damage in transit. A written receipt for the
product, showing the date of purchase, dealer’s name, and both the model
and serial numbers of the OKIDATA printer must accompany any request
or claim for work to be performed under this Limited Warranty.
This Limited Warr anty shall not apply if the product has been damaged
due to abuse, misuse, misapplication, accident, or as a result of service or
modification by any other than an authorized OKIDATA service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE
ON THE FACE HEREOF AND DESCRIBED ABOVE. NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY PARTICULAR PURPOSE, SHALL
EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD
DESCRIBED ABOVE. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you.
OKIDAT A SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above exclusion may not apply to you.
Additional information on obtaining service under this Limited Warranty
is available by contacting the OKIDATA dealer from whom the product
was purchased, by contacting OKIDATA directly at 1-800-OKIDATA
(U.S. and Canada, English only) or 1-609-222-5276 (Spanish only), or by
contacting one of the service depots listed.
This Limited Warranty applies to this OKIDATA printer. However, the
procedure for obtaining service may vary outside the continental United
States. Contact your OKIDATA dealer for such warranty service
information.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
OKIPAGE
10i
User’s Guide
45
➦
Overnight Exchange
Available in the United States and Canada
If you choose to use our Overnight Exchange service, call 1-800-OKIDATA:
our trained personnel will try to solve your problem over the phone. If they
determine that your printer hardware is defective, an exchange machine will be
shipped to you via air express. Have your credit card available as our representative will be asking for this information. You will receive the exchange
machine the next business day—or no later than the second business day.
Return the original machine to OKIDATA by using the same packaging
materials you received with the exchange printer, and making it available to
pickup by OKIDATA’s representative within 2 business days from your receipt
of the exchange machine: failure to do so may result in your being charged the
full price of the exchange unit . Before you ship the printer, remove the image
drum and toner cartridge to prevent damage to the printer during shipment:
failure to do so may result in a fee for cleaning/repairs which will be charged
to your account.
When Overnight Exchange is used, the returned machine becomes the property
of OKIDATA. Exchange machines may be new or repaired, at the option of
OKIDATA: the exchange machine becomes the property of the customer when
the returned machine had been picked up by OKIDATA’s designated carrier.
The exchange printer will be warranted for thirty (30) days or the remaining
warranty period of the returned printer, whichever is longer.
Overnight Exchange of the printer for a printhead failure is limited to one year
from date of purchase. For the remaining printhead warranty period, replacement will be at an authorized service center or authorized third party service
organization. Call 1-800-OKIDATA for authorized service locations.
➥46OKIPAGE
10i
User’s Guide
Index
A
ACTIVE message 34
Adhesive Labels 28
AUTO OPERATION 21
cleaning 30
Level-1 Menu 12, 13
Level-2 Menu 12, 21
Location, selecting a suitable 2
LOW TONER 22
M
MACRO OVERFLOW message 37
Maintenance Menu 25
MANUAL REQUEST message 36
MEDIA TYPE 15
Memory 1
MEMORY USAGE 21
Menu 12
Level-1 Menu 12, 13
Level-2 Menu 12, 21
printing 12
resetting 12
Sub Menus 12
using 12
MENU RESET message 35
N
NETWORK 24
O
OFF-LINE message 34
OKIDATA Online 42
OKIDATA Service Centers 43, 44
ON-LINE message 34
OP MENU message 35
Options 1
OKIPAGE
10i
User’s Guide
47
➦
Index
P
PAGE BUF OVERFLOW message 36
PAGE LAYOUT 1 17
PAGE LAYOUT 1 (IBM, EPSON) 18
PAGE LAYOUT 2 20
Paper Capacity 1
PAPER EXIT JAM 32, 33
PAPER EXIT JAM n message 36
Paper exit path 6
Paper Jams
PAPER EXIT JAM 33
TRAY n EXIT JAM 32
TRAY n FEED JAM 32
TRAY n INPUT JAM 32
reducing 32
PAPER SIZE 14–16
PAPER SIZE CHECK 15
PAPER SIZE ERR message 36
Paper Size Indicator 10
PARALLEL I/F 23
Parallel interface 7
PERSONALITY 13
Power cord 7
POWER SAVING 22
PRINT CLEANING message 36
PRINT DEMO message 34
PRINT FONTS message 34
PRINT MENU message 34
PRINT MODE 21
PRINT OVERRUN message 36
Print quality 1, 37, 38, 39
Print speed 1
Printer Messages
Cleaning/Maintenance 35
Controller Errors 37
Interface Errors 37
Maintenance Menu Mode 35
Manual Paper Feed Request 36
Paper Errors 36
System Status 34
Printing the Menu 12
Protective Film 3
Protective Paper 3
PRPROTEK 22
Purchasing Supplies 43
R
Ready Light 10
REC BUFFER OVERFLOW message 36
RESET message 34
RESET TO SAVE message 34
Resetting the Menu 12
RS232C SERIAL 23
TONER SAVING 22
TONER SNS message 35
Transparencies 26, 28
TRAY n FEED JAM 32
TRAY n FEED JAM message 36
TRAY n INPUT JAM 32
TRAY n INPUT JAM message 36
TRAY PAPER OUT message 36
TRAY SELECT 13
U
USER MNT message 35
USPS Barcode font 1
W
WARM UP message 34
Web Site 42
X
xxxxx PAPER message 36
➥48OKIPAGE
10i
User’s Guide
MATERIAL SAFETY DATA SHEET
Type 5 Toner 52109001
MSDS # 58330401
For more information, contact Okidata at:
532 Fellowship Road
Mount Laurel, NJ 08054
Emergency Information: 1-800-OKIDATA
EMERGENCY FIRST AID PROCEDURES
EmergencyProcedure
TonerDilute by giving two glasses of water and induce vomiting by
swallowedadministering Syrup of Ipecac (follow manufacturer’s instructions).
(ingested)Seek medical attention
NEVER give anything by mouth or attempt to induce vomiting in a
person who is unconscious.
TonerRemove person to fresh air.
inhaledSeek medical attention.
Toner getsFlush eyes with large quantities of cool water for 15 minutes,
in the eyeskeeping the eyelids open with fingers. Seek medical attention.
NoteSmall amounts of toner on skin or clothing can easily be removed
with soap and cold water. Hot water makes toner harder to remove.
Hazardous Ingredients
Styrene-Butyl Acrylate Copolymer (91% by weight)
CAS# 25767-47-9
OSHA TWA 15 mg/m3 for total dust
ACGIH TLV 10 mg/m
Carbon Black (5-7% by weight)
CAS# 1333-86-4
OSHA TWA 3.5 mg/m
ACGIH TLV 3.5 mg/m
Paraffin Wax (less than 3% by weight)
CAS# 8002-74-2
OSHA TWA 2 mg/m3 for total dust
ACGIH TLV 2 mg/m
OKIPAGE
3
for total dust
3
3
3
for total dust
10i
User’s Guide49
Amorphous Fumed Silica (less than 1% by weight)
CAS# 67762-90-7
OSHA PEL 15.0 mg/m3 for total dust
ACGIH TLV 10.0 mg/m3 for total dust
Note This product is not regulated under Section 313 of SARA, Title III.
Physical Data
Melting Point: 110°C (230°F)
Boiling Point: Not applicable
Vapor Pressure: Not applicable
Vapor Density (Air=1): Not applicable
Evaporation Rate (Butyl Acetate=1): Not applicable
Specific Gravity (H2O=1): 1.15
Solubility in water: Negligible
Appearance and odor: Black granules, no odor
Fire and Explosion Hazard Data
Flash Point (Method Used): Not applicable
Flammable Limits
Lower Explosive Limit: Not applicable
Upper Explosive Limit: Not applicable
Extinguishing Media: Water, CO2, Dry Chemical, or Foam
Special Fire Fighting Procedures: Do not use methods that may
create a dust cloud, such as high pressure water and/or steam
Unusual Fire and Explosion Hazards:
Organic components decompose at 200-455°C
(392-851°F).
Material may explosively combust when finely suspended
in air.
Thermal decomposition of organic components may result
in release of oxides of carbon and nitrogen.
➦
Health Hazard Data
Spill Cleanup and Disposal
Routes of Entry: Inhalation, Ingestion, Eyes, Skin.
Health Hazards:
1. Styrene-Butyl Acrylate Copolymer
Subcutaneous implantation of polymeric
styrene powder in rats has induced tumors at the site of implantation.
2. Carbon black
(Group 2B “Possible Carcinogen”; IARC)
Overexposure to carbon black is associated with causing irritation,
conjunctivitis, and cornealhypoplasia of the eyes; minor
irritation and eczema of the skin; and throat irritation and bronchitis.
Long-term inhalation exposure may be associated with
causing lung cancer.
3. Paraffin Wax
(Group 3 “Not Classifiable”; IARC)
May cause eye, skin, respiratory, and digentive tract irritation.
Paraffin is an equivocal tumorgenic agent by RTECS criteria.
4. Amorphous Fumed Silica
(Group 3 “Not Classifiable”; IARC)
Overexposure to amorphous silica has been associated with causing
irritation of the lungs and pneumoconiosis.
Long-term inhalation exposure may be
associated with producing tumors in laboratory animals.
Reactivity Data
Spill Cleanup
Small Spills
1. Remove sources of ignition.
2. Clean up spill with wet cloth.
Large Spills
1. Remove sources of ignition.
2. Wear protective gear: respirator, rubber
gloves, goggles (see below)
3. Clean up spill with scoop, being careful
not to generate a lot of dust.
Waste Disposal: Follow appropriate federal, state and local regulations.
Safe Handling and Use
Respiratory Protection: Not normally required. For large spills, use
NIOSH-approved full face-piece respirator with HEPA cartridge
during cleanup.
Protective Gloves and/or Eye Protection: Not normally required. For
large spills, use rubber gloves and chemical worker’s goggles during
cleanup.
Ventilation: Outside of normal ventilation, not normally required.
Other Protective Equipment and/or Hygienic Practices: None
Special Precautions
Precautions for Handling or Storage: Protect from high heat. Avoid
making dust.
Other Precautions: None
Stability: Stable
Polymerization: Will not occur.
Hazardous Decomposition Products: Thermal
decomposition may result in release of oxides of carbon and nitrogen.
Temperature: Do not expose to temperatures above 200°C (392°F).
Incompatibility: Avoid exposure to strong oxidizers.
The information contained in this MSDS is based on data considered accurate; however, no
warranty is expressed or implied regarding the accuracy of these data or the results to be
obtained from the use thereof. Vendor assumes no responsibility for injury to vendee or third
person party proximately caused by the product if reasonable safety procedures are not
adhered to as stipulated in the MSDS. Furthermore, vendor assumes no responsibility for
injury to vendee or third person party proximately caused by abnormal use of the product
even if reasonable safety procedures are followed. Additionally , vendee assumes the risk of
his use of the product.
Preparation Date: November 25, 1997
➥50OKIPAGE
10i
User’s Guide
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.