Oki PAGE 10I User Manual

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKIDATA assumes no responsibility for the results of errors b eyond its control. OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by OKIDAT A.
Copyright 1998 by OKIDATA. All rights reserved. Second edition March, 1998. Written and produced by the OKIDATA Publications Services Dep t.
Intellifont is a registered trademark of Compugraphic Corporation. Adobe, PostScript are trademarks of Adobe Systems Inc. which may be
registered in certain jurisdictions. Epson is a registered trademark of Seiko Epson Corp.
Please address any comments to:
Publications Services Department OKIDA T A
532 Fellowship Road Mount Laurel, New Jersey 08054
http://www .okidata.com
OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Compan y, Ltd.
OKIPAGE is a trademark of OKI America, Inc. Energy Star is a trademark of the United States Environmental Protection
Agency. T rueType is a registered trademark of Apple Computer Company. Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-
Packard Company. IBM is a registered trademark of International Business Machines Corp. Microsoft and MS-DOS are registered trademarks and Windows is a
registered trademark of Microsoft Corporation in the U. S. and other countries.
All products currently sold by Okidata are Year 2000 Compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000. These products, when used in combination with products purchased from other manufacturers, whose products properly exchange date and time information, will accurately process the date and time. All future products are committed to meeting the same Year 2000 compliance.
As an Energy Star Partner, Okidata has determined that this product meets the Energy Star guidelines for energy efficiency.
ii
Safety Instructions
Your OKIDATA printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer:
• Read the setup instructions in this handbook carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the printer itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something unsteady, it may fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing the printer to overheat.
• To protect your printer from overheating, make sure all openings on the printer are not blocked. Don’t put the printer on or near a heat source, such as a radiator or heat register. Keep it out of direct sunlight. Allow enough room around the printer for adequate ventilation and easy access to the paper trays.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the back of the printer. If you’re not sure, check with your dealer or with your local power company.
• Your printer has a grounded, 3-prong plug as a safety feature, and it will only fit into a grounded outlet. If you can’t plug it in, chances are you have an older, non-grounded outlet; contact an electrician to have the outlet replaced. Do not use an adapter to defeat the grounding.
• To avoid damaging the power cord, don’t put anything on it or place it where it will be walked on. If the cord becomes damaged or frayed, replace it immediately.
• If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged into the outlet should not exceed 15 amperes.
• Do not poke anything into the ventilation slots on the printer; you could get a shock or cause a fire.
• Aside from the routine maintenance described in this handbook, don’t try to service the printer yourself; opening the cover may expose you to shocks or other hazards.
• Do not make any adjustments other than those outlined in the handbook: you may cause damage requiring extensive repair work. See Section 5 for information on how to get your printer serviced by qualified OKIDATA technicians.
If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immediately and follow the procedures in Section 5 for having your printer serviced.
These are some of the things to look for:
• The power cord or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has been exposed to water.
• The printer has been dropped, or the cabinet is
damaged.
• The printer doesn’t function normally when you’re following the
operating instructions.
• The printer must be installed near a power outlet which remains easily accessible.
iii
Federal Communications Commission
Radio Frequency Interference Statement for
120-Volt Models
WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
It is the responsibility of the user to obtain the required shielded cable in
order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void your authority to operate this device.
Industry Canada
Radio Interference Statement f or 120-Volt Models
This apparatus complies with the Class “B” limits for radio interference as specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui concerne les interférences radio, tel que spécifié par Industry Canada dans les Règlements relatifs aux Interférences Radio.
Federal Communications Commission
Radio Frequency Interference Statement f or 230/240-Volt Models
WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pur suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
It is the responsibility of the user to obtain the required shielded cable
in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void your authority to operate this device.
Industry Canada Radio Interference Statement for
230/240-Volt Models
iv
This apparatus complies with the Class “A” limits for radio interference as specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui concerne les interférences radio, tel que spécifié par Industry Canada dans les Règlements relatifs aux Interférences Radio.
European Union Council of the European Communities
Statement of Electromagnetic Conformance for 230/240-Volt Models
This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility.
This product is in conformity with Directive 73/23/EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits.
Ce matériel est conforme aux dispositions de la Directive du Conseil 89/ 336/CEE applicables à l’approximation de la législation des Etats membres en ce qui concerne la compatibilitè des équipements èlectromagnétiques.
Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation des lois des états membres relativement au matériel électrique devant être utilisé dans des limites de tension spécifiques.
Este producto cumple con los requisitos de la Directiva del Consejo 89/ 336/CEE sobre la aproximación de la legislación de los Estados Miembros por cuanto respecta a la compatibilidad electromagnética.
Este producto cumple con la Directiva 73/23/EEC sobre armonización de las leyes de los Estados Miembros referente a equipo eléctrico a ser usado dentro de ciertos límites de voltaje.
Este produto obedece aos requisitos da Directiva do Conselho 89/336/ CEE sobre a aproximação das leis dos estados membros relativamente à compatibilidade electromagnética.
Este produto está de acordo com a Diretriz 73/23/EEC sobre a harmonização das leis dos Estados Membros relacionadas a equipamentos elétricos projetados para o uso dentro de determinados limites de tensão.
v
Warranty Enhancement Programs
Available in the U.S. and Canada only
OKI Extend 
For more information...
For pricing and more detailed information on these programs:
call 1-800-OKIDAT A (1-800-654-3282)
OKI On-Site 
This program offers you the opportunity to purchase an extension of the standard warranty for your Okidata printer. You can add 1 or 2 years to the standard warranty period.
If you experience a malfunction of your Okidata printer and the problem cannot be resolved over the phone, this program offers you repair of your printer right at your place of business, by our national service provider.
or
visit our Web site: http://www/okidata.com
vi
Table of Contents
Features
Consumables ...........................................................................1
Options ....................................................................................1
Section 1-Setting Up Your Printer
Select a Location for Your Printer..................................................2
Visit the OKIDATA Web Site............................................2
Check the Contents..................................................................2
Remove the Image Drum Protective Paper .............................3
Remove Operator Panel Protective Film ................................. 3
Installing Toner .............................................................................. 4
Loading Paper ................................................................................ 5
Using Legal Size Paper ........................................................... 5
Paper Exit Options.........................................................................6
Top Paper Exit ......................................................................... 6
Rear Paper Exit ....................................................................... 6
Choosing Paper.................................................................6
Interfacing with your Computer.....................................................7
Connecting the Cable .............................................................. 7
Attaching the Power Cord ....................................................... 7
Changing the Display Language.............................................. 8
Printing a Demo Page..............................................................8
Printing a Font Page ................................................................ 8
Printer Software ............................................................................. 9
Section 2-Operating Your Printer
Using the Front Operator Panel .....................................................10
Ready Light.............................................................................10
LCD Display W indow ............................................................. 10
Paper Size Indicator................................................................. 10
Button Functions .....................................................................11
Using the Printer Menu..................................................................12
Level-1 Menu.................................................................... 12
Level-2 Menu.................................................................... 12
Resetting the Menu................................................................. 12
Sub Menus...............................................................................12
Printing the Menu....................................................................12
Level-1 Menu Selections ............................................................... 13
Level-2 Menu Selections ............................................................... 21
Maintenance Menu......................................................................... 25
Using Special Print Media ............................................................. 26
Printing a Special Document...................................................26
Enhancing Print Quality ..........................................................26
Printing En velopes................................................................... 27
Selecting En velopes ..........................................................27
Printing T ransparencies and Adhesive Labels .........................28
Guidelines for T ransparencies and Labels ........................ 28
Using Recycled Print Media....................................................28
Section 3-Printer Maintenance
Replacing The T oner Cartridge ...................................................... 29
Toner Cartridge Life ......................................................... 29
Replacing the Image Drum Cartridge ............................................ 30
Image Drum Cartridge Life .............................................. 30
Cleaning the LED Array..........................................................30
Printing a Cleaning Page ......................................................... 31
Section 4-Problem Solving
Clearing Paper Jams....................................................................... 32
Input Jam.................................................................................32
Feed Jam.................................................................................. 32
Exit Jam (top bin)....................................................................32
Exit Jam (rear tray)..................................................................33
Printer Messages ............................................................................ 34
System Status .......................................................................... 34
Maintenance Menu Mode ........................................................ 35
Cleaning/Maintenance ............................................................. 35
vii
Paper Errors.............................................................................36
Manual Paper Feed Request .................................................... 36
Controller Errors...................................................................... 37
Interface Errors........................................................................37
Print Quality Problems...................................................................37
Software Problems.........................................................................39
Hardware Problems........................................................................41
Section 5-Service and Support
OKID A TA ONLINE ................................................................42
Your Dealer ............................................................................. 42
The Okidata Customer Support Center ................................... 42
Okidata Customer Service Representatives ............................. 42
Faxable Facts...........................................................................43
Purchasing Supplies................................................................. 43
Ways to Purchase..............................................................43
W arr anty Service.....................................................................43
Okidata Service Centers .......................................................... 43
OKIDATA SER VICE CENTER LOCATIONS .......................44
WARRANTY .......................................................................... 45
O VERNIGHT EXCHANGE ...................................................46
INDEX ....................................................................................47
Material Safety Data Sheet ...................................................... 49
viii
Bi-directional IEEE parallel port
LETTER
LEGAL A4 OTHER
ENV
READY
ATTENTION
MAN FEED
DATA
Rear paper exit extender (closed)
Power cord receptacle
Network interface card (OKIPAGE 10i/n unit)
Rear paper exit extender (opened)
Operator panel
Cover release buttons
Top paper exit bin
Top paper exit extender
Manual paper feed tray
Power switch
Paper tray gauge
Paper tray
ix
Features
Fast print speed - 10ppm with a 28 MHz RISC micro processor
Excellent print quality - True 600 dpi and 600 x1200 graphics
Large paper capacity - 250 sheet paper tray and manual sheet/ envelope feeder plus options for increasing paper capacity up to 850 sheets
Memory - 2MB installed, expandable to 35MB
Fonts - 35 PCL font, OCR-A/B supported, and 37 Adobe PostScript
Emulations - Standard HP
®
fonts (Agfa), 10 True Type fonts, USPS Barcode
Type-1 fonts with the
option
®
LaserJet 5 (PCL6), IBM
®
ProprinterIII/Epson® FX (9-pin emulation), plus optional PostScript Level 2
Printer drivers - Windows
®
NT 3.51/4.0, Windows 95, Windows
3.x
Networkable - With optional adapter for shared network environments
Interface - IEEE 1284 bi-directional parallel interface
Consumables
Toner - 2,000 pages @ 5% print density (Type 5 Toner Cartridge Kit, Part# 52109001)
Drum - 20,000 pages with continuous printing (Type 5 Image Drum Cartridge Kit, Part# 40433305)
Options
500 sheet 2nd Paper Tray/Mechanism (Part# 70028701)
100 sheet/50 envelope Multi-purpose Feeder (Part# 70025101)
1 MB Memory Expansion Board with 2 expansion (SIMM) sockets (Part# 70033101)
RS-232 Serial Interface Board with 2 expansion (SIMM) sockets (Part# 00025302)
Ethernet Network Adapter Card with 2 expansion (SIMM) sockets (Part# 70032901)
To install the following options, a Memory Expansion Board, RS-232 Serial Interface Board, or Network Adapter Card must be purchased.
On-screen status monitor and interactive software operator panel
Energy Savings - Power is reduced when not printing
1 year overnight exchange warranty, 5 year warranty on the LED printhead (overnight exchange available in the US and Canada)
OKIPAGE
10i
User’s Guide
Flash Memory SIMM 4MB (Part# 70032601)
Flash Memory SIMM 8MB (Part# 70033201)
Adobe PostScript Level 2 SIMM Kit with 4MB Memory SIMM (Part# 70033001)
4MB Memory SIMM Chip (Part# 70028801)
1
Section 1
Setting Up Your Printer
Select a Location for Your Printer
A firm surface such as a table or desktop
Space to open the cover and pull out the paper tray and the rear output extender
Air circulation around the printer to prevent overheating (minimum of 4 inches)
A nearby power source
Room temperature of 50° to 90°F (10° to 32°C).
Relative Humidity of 20- 80%
No direct sunlight
Visit the OKIDATA W eb Site
http://www.okidata.com
for the latest information on:
Product Guides
Customer Support
Software Drivers
Corporate Information
Online Dealers
Documentation
Check the Conte nts
Unpack your printer. The shipping box should contain:
1. OKIPAGE 10i Printer (with image drum cartridge installed)
2. CD-ROM (includes printer drivers and software)
3. Printer software diskette (to install printer software without CD­ROM)
4. Toner Cartridge
5. Black plastic light-shield bag (to store image drum if you need to ship the printer)
6. Power Cord
7. Okipage 10i User’s Guide
8. Okipage 10i Printer Software Installation Guide
9. Warranty Registration Card
The OKIPAGE 10i/n unit is configured with a network interface card.
Image drum cartridge
2 OKIPAGE
10i
User’s Guide
1 Setting Up Your Printer
LETTER
LEGAL A4 OTHER
ENV
READY
ATTENTION
MAN FEED
DATA
Remove the Image Drum Protective Paper
1. Press the cover release buttons and lift the cover.
Y D A E
R
D E
E F N
A M
N IO T N
E T T
A
A
T
A D
V N
E R E
H T
O 4 A
L
A G E L
R E
T T E L
2. Lift out the image drum cartridge. Do not touch the drum’s green surface.
3. Remove the protective paper from the image drum.
4. Reinstall the image drum cartridge into the printer.
Remove Operator Panel Protective Film
Lift up the corner and peel the protective plastic film from the control panel.
Only the Okipage 10i Type 5 Series Image Drum will fit in this unit (Part# 40433305)
OKIPAGE
10i
User’s Guide 3
Setting Up Your Printer 1
Installing T oner
1. Remove the sponge.
2. Unwrap the toner cartridge. Shake the cartridge from side to side to distribute the toner.
Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in this unit (Part# 52109001)
3. Peel tape off the bottom.
5. Lower the right side, aligning the lock lever slot with the ridge in the drum cartridge.
PUSH
ridge
slot
6. When the cartridge is in place, push the lock lever forward until it stops.
4. Grasp the lock lever and place the left side of the toner cartridge into the toner well, under the tab.
7. Lower the printer cover and press firmly to close.
tab
4 OKIPAGE
10i
User’s Guide
1 Setting Up Your Printer
Loading Paper
1. Slide the tray out of the printer.
paper gauge
The paper gauge indicates how much paper remains in the tray.
2. Adjust the paper guides for the paper size you are using.
3. Fan a stack of paper (Maximum 250 sheets, 20 lb.) and place it in the tray under the tabs. Do not fill above the “PAPER FULL” mark. To use letterhead, place paper print side down, top-edge facing you.
Paper Full mark
Recommended paper weight for the tray is 16 to 28 lb (60 to 105
2.
.
g/m
4. Place the tray back into the printer until it locks.
OKIPAGE
Using Legal Size Paper
To load legal size paper, open out the tray extender and adjust the rear paper guide.
guide
10i
User’s Guide 5
Setting Up Your Printer 1
Paper Exit Options
Two paper exit options are available. Select the paper path that is appropriate for the media you are using.
Top Paper Exit
Use top paper exit for most printing jobs.
Printed pages exit face down
Pages are stacked in the order printed
Exit bin holds 150 sheets of 20-lb. paper
Y
READ
FEED
N A M
N
TIO TTEN A
TA
A
D
V
EN
ER
TH
A4 O
AL
LEG
LETTER
1. Pull the front tray extender forward.
2. Lift out the support bar.
Rear Paper Exit
The rear paper exit tray provides a straighter paper path. Use rear exit when printing on heavy paper, envelopes, labels, and transparencies.
Printed pages feed face up into the rear tray
Pages are stacked in reverse order
Tray holds a maximum of 50 sheets of 20 lb. paper
Use rear exit for printing on heavy paper, envelopes, labels, transparencies or odd size paper
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
1. Pull out the rear exit tray until it locks in place.
2. Lift out the support bar.
Don’t change paper paths while printing, paper jam may
occur.
To return to top exit, close the support bar and push the rear exit extender firmly back in place, paper will then exit into the top bin.
See Section 2 for information on using special print media.
Choosing Paper
For best results, use paper that is smooth and of high quality.
Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl.
Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.
Try paper before you buy it in quantity.
See Section 2 for information on using recycled print media.
6 OKIPAGE
10i
User’s Guide
1 Setting Up Your Printer
O F
O F
Interfacing with your Computer
Your printer has a high-speed, bi-directional parallel IEEE 1284 interface port. Purchase a cable marked IEEE 1284 compliant. To comply with
FCC regulations, the cable must be shielded and UL and CSA approved. Consult your PC manual for details on cable requirements and
interface ports on your computer. OKIDATA has tested and approved the following bi-directional
cable: Part# 70000803. See Section 5 for purchasing information.
An optional RS-232 Serial I/O Card is available: Part# 00025302.
See Section 5 for purchasing information.
Connecting the Cable
Make sure the printer and computer are off.
1. Insert the printer end of the cable firmly into the connector on the back of the printer). Fasten the cable to the printer securely.
Attaching the Po w er C or d
1. Make sure the printer power switch (on left side) is set off.
POWER
POWER
OF
OF
ON
F
ON
F
2. Plug the power cord into the printer first, then into a grounded outlet.
3. Turn the printer on. It takes about 10 seconds for the printer to initialize, warm up, and display the ON-LINE message, indicating the printer is ready to receive data.
2. Connect the other end of the cable to the proper connector on your computer. Fasten the cable securely to your computer.
OKIPAGE
10i
User’s Guide 7
Setting Up Your Printer 1
Changing the Display Language
R
LETTER
LGL
A4 ENV
OTHER
To change the language on the panel display and menu printout:
1. Press ON-LINE until the READY light goes out.
2. Press and hold MENU1/Menu2 until PRINT MODE displays.
3. Press MENU1/Menu2 10 times until the display reads
LANGUAGE.
4. Press ENTER/Power Save . The display now reads
LANGUAGE ENGLISH*.
5. Press ©/Reset until the language you want appears. Press ENTER/Power Save.
6. Press ON-LINE.
Printing a Demo Page
R
PRINT DEMO
LETTER
LGL
A4 ENV
OTHER
To print a page showing printer features and capabilities, do the following:
1. Press ON-LINE until the READY light goes out and the printer is OFF-LINE.
2. Press FORM FEED/Print Demo and hold until DEMO appears.
3. Press ENTER. The demo page will print.
Printing a Font Page
To print a page showing the printers available fonts, do the following:
1. Press ON-LINE until the READY light goes out and printer is OFF-LINE.
2. Press TRAY TYPE/Print Fonts and hold until FONTS appears.
3. Press ENTER. The font page will print.
4. To print the font page for a different emulation, before pressing ENTER, press © until that emulation displays.
8 OKIPAGE
10i
User’s Guide
Printer Software
See the “Software Installation Guide” for instructions to install printer drivers and software. The printer drivers must be installed to access all printer features.
1 Setting Up Your Printer
OKIPA G E 10i User’s Guide 9
Section 2
Operating Your Printer
This section provides the following information:
Using the front operator panel
Setting printer features using the printer menu
Using the printer software
Using manual feed
Printing envelopes
Printing transparencies and labels
Using recycled print media
Using the Front Operator Panel
LCD Display Window
R
OKIPAGE
10i
Ready Light
On Printer is online, ready to receive data; button func
tions inactive (except ON-LINE).
Off Printer is off-line, cannot receive data; button functions
active.
Blinking Printer is receiving data.
LCD Display Window
Indicates:
What the printer is doing during normal operation.
When you need to add paper or change consumables.
When there’s something wrong with the printer.
Printer feature selections in Menu mode
See “Problem Solving” for a description of display messages.
LETTER
LGL
A4 ENV
OTHER
Paper Size Indicator
The paper size in the tray is indicated by using the dot at the very bottom
Ready Light
Paper Size Indicator
Buttons
of the LCD display. Paper size options are shown immediately below the LCD display.
10 OKIPAGE
10i
User’s Guide
2 Operating Y our Printer
Button Functions
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10i
User’s Guide 11
Operating Your Printer 2
Using the Printer Menu
The Menu provides a way to select printer operations and features using the printer’s front operator panel.
The Menu is divided into Level 1 and Level 2.
Level-1 Menu
Enter this mode using a quick press of the Menu 1/Menu 2 button with the printer off-line.
Items frequently changed are included.
Level-2 Menu
Enter this mode by pressing the Menu 1/Menu 2 button for 2 seconds with the printer off-line.
Items rarely changed are included.
Each level has a hierarchical structure of categories and items, and options. Selections display in the LCD window.
1. Press the ON LINE button to enter off-line mode.
2. Enter the Menu mode by pressing the MENU 1/Menu 2 button.
3. Continue pressing MENU 1/Menu 2 to display the next category.
4. Press MENU 1 again to see more items in a category.
5. To select an item, press ENTER. Items are displayed on the top line. The bottom line indicates available options within each item. An asterisk (*) indicates the current selection.
6. Press ©/Recover to see more selections.
7. Press ENTER to choose a selection.
8. Press ON-LINE to exit the menu.
Operations and features set in your application software, will override Menu settings.
Most printer menu options can also be set using the soft operator panel on-screen. See the Software Installation Guide.
Resetting the Menu
The menu can be reset to the factory (default) settings in the Maintenance Menu (See Maintenance Menu for information on using this feature).
Sub Menus
Sub Menus are accessed by pressing a specific button on the front operator panel. This feature allows quick access to three often used features:
Power Save
Paper Size
Tray Type
The operation is the same as the regular menu, but only the category indicated on the button is activated.
Printing the Menu
For a printout of all menu settings including default (factory) and user settings, firmware revisions, and total RAM capacity:
1. Press ON-LINE to select off-line mode.
2. Press PAPER SIZE/Print Menu for 2 seconds. MENU and the current emulation setting displays.
3. Press ENTER to print the menu.
4. To print the menu for a different emulation, before pressing ENTER, press © until that emulation displays.
12
OKIPAGE
10i
User’s Guide
Lev el 1 Menu
Category Items Options
PERSONALITY
EMULATION
AUTO EMULATON*, HP PCL6, IBM PPR, EPSON FX, ADOBE PS (OPTION)
Notes: **Auto Emulation switches emulations automatically. Adobe PostScript emulation appears only when option is installed.
TRAY SELECT
MANUAL
OFF* ON
Notes: When set ON, paper will feed from the front feeder. PAPER IN
TRA Y 1* TRAY 2 (OPTION) FEEDER MULTI FEEDER (OPTION)
Notes: Select paper source. Tray 2 and Multi Feeder appear if installed.
2 Operating Your Printer
EDIT SIZE
*Default Setting
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10i
AUTO TRAY SWITCH
OFF* ON NOTES: ON=WHEN PAPER TRAY 1 IS EMPTY, PRINTER AUTOMATICALLY SWITCHES TO TRAY WITH SAME SIZE PAPER INSTALLED. (ONLY WHEN 2ND TRAY OR FEEDER IS INSTALLED).
EDIT SIZE
CASSETTE SIZE* LETTER EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE
User’s Guide 13
Operating Your Printer 2
Level 1 Menu
Category Items Options
A5 SIZE A6 SIZE B5 SIZE COM-9 COM-10 MONARCH DL ENVELOPE C5 ENVELOPE C4 ENVELOPE
Notes: CASSETTE SIZE=Paper size in the tray is automatically identified by paper sensors. This setting eliminates having to manually select paper size. Other sizes=setting must match paper size in tray or PAPER SIZE ERROR displays unless PAPER SIZE CHECK is set to Disable.
PAPER SIZE
TRAY1 TRAY 2 (Option)
LETTER* EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE
Notes: Select paper size. MANUAL
LETTER* EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE COM-9
*Default Setting
COM-10 MONARCH
14 OKIPAGE
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User’s Guide
Lev el 1 Menu
Category Items Options
DL ENV C5 ENV
Notes: Select paper size installed in Front Feeder (manual feed). If paper size installed does not match setting, printer will display message requesting the size set in menu.
MULTI FEEDER ENVELOPE (option)
MEDIA TYPE
TRAY 1
MEDIUM HEAVY HEAVY LIGHT MEDIUM* MEDIUM LIGHT
Notes: Paper thickness setting. Medium Light=18-lb paper
Medium Heavy=24-lb paper Heavy= 28-lb paper Light=16-lb paper Medium=20-lb paper
2 Operating Your Printer
PAPER SIZE CHECK
*Default Setting
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User’s Guide 15
MANUAL
MEDIUM LIGHT MEDIUM HEAVY HEAVY LIGHT MEDIUM* TRANSPARENCY
TRAY 2 (Option)
MULTI FEEDER ENVELOPE (Option)
PAPER SIZE CHECK
ENABLE* DISABLE
Notes: ENABLE=printer only accepts paper size selected in software which matches size loaded in drawer. DISABLE=printer accepts any paper size selected in software.
Operating Your Printer 2
Level 1 Menu
Category Items Options
COPIES
COPIES
1* TO 999
Notes: Select number of copies to print for each document.
THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION
FONTS & SYMBOLS
(LJ5)FONT SRC
RESDENT*, SIMM , DLLSOFT
Notes: Select location of default fonts. SIMM is indicated only when a ROM SIMM option is installed. DLLSOFT is indicated only when a soft font is downloaded at permanent setting.
(LJ5)FONT NO.
I000* TO I046
Notes: Select font by ID number (see font print sample); S=soft font.
(LJ5)FONT CPI Notes: Appears if selected font is scalable/fixed spaced
10.00*, 0.44 TO 99.99 ADJUST IN .01 POINT INCREMENTS.
Notes: Select number of characters printed in a horizontal inch (pitch) when scalable font with fixed spacing is selected. (72 points= 1 inch). Character height (point size) adjusts accordingly.
(LJ5)FONT HGT
Notes: Appears if selected font is scalable/proportional spaced
*Default Setting
16 OKIPAGE
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User’s Guide
Lev el 1 Menu
Category Items Options
OPTIONS12.00*, 4.00 TO 999.75 ADJUST IN .25 POINT INCREMENTS.
Notes: Select point size (height) of characters when scalable font with proportional spacing is selected. 72 points= 1 inch). Horizontal spacing adjusts accordingly.
(LJ5)SYMBOL
ROMAN-8* 60 SETS ARE AV AILABLE.
Notes: Select Symbol Set.
PAGE LAYOUT1
(LJ5)A4 WIDTH
78 COL*, 80 COL
Notes: Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line.
(LJ5)BLNKSKIP
OFF*, ON
2 Operating Your Printer
FONTS & SYMBOLS
*Default Setting
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User’s Guide 17
Notes: ON= printer will ignore FF code when buffer is empty . (Sometimes software will print an extra blank page.) CR FUNC
CR*,CR+LF
Notes: Sets operation when receiving CR code. CR+LF=add LF command to each CR command. (LJ5)LF FUNC
LF*, LF+CR
Notes: Sets operation when receiving LF code. LF+CR=add CR command to each LF command.
(IBM, EPSON) PITCH
10 CPI* 12 CPI 17 CPI
Operating Your Printer 2
Level 1 Menu
Category Items Options
20 CPI PROP
Notes: Select font and character pitch. (IBM)CONDENSE
12 TO 20 12 TO 12
Notes: Pitch with 12 cpi only (IBM only) (IBM, EPSON)CHAR SET
SET- 2* SET-1
Notes: Selects character set. (IBM, EPSON)SYMBOL
IBM-473*
Notes: Selects code page. (IBM, EPSON)LETTER 0
DISABLE* ENABLE
Notes: Select the style of letter 0. (IBM, EPSON)ZERO CHR
NORMAL* SLASHED
Select the style of 0 (zero).
PAGE LAYOUT 1
(IBM, EPSON)LN PITCH
6 LPI* 8 LPI
(IBM, EPSON)BLNKSKIP
OFF* ON
Notes: Set OFF, a blank page will not eject.
*Default Setting
18 OKIPAGE
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User’s Guide
Lev el 1 Menu
Category Items Options
(IBM, EPSON)CR FUNCTION
CR* CR+LF
Notes: Select function when CR code is received. (IBM)LF FUNC
LF* LF+CR
Notes: Select function when LF code is received. (IBM, EPSON)LINELENG
80 COL* 136 COL
Notes: Select number of characters per line. (IBM, EPSON)FORMLENG
LETTER* A4 12 INCH
Notes: Select page length.
2 Operating Your Printer
*Default Setting
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10i
(IBM, EPSON)TOF POS
0 INCH*
0.1 INCH
0.5 INCH 1 INCH
Notes: Select print start position from the top of the page. (IBM, EPSON)L.MRGN
0 INCH
0.1 INCH 1 INCH
Notes: Moves horizontal print start position to the right.
User’s Guide 19
Operating Your Printer 2
Level 1 Menu
Category Items Options
THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS
PAGE LAYOUT 2
ORIENT
PORTRAIT* LANDSCP
Notes:Select vertical/horizontal printing.
LINES/PG
5 LNS 60 LNS* 64 LNS 128 LNS
Notes: Sets number of lines printed on a page. Minimum is 5, maximumis 128.
HOST I/F
PARALLEL
ENABLE* DISABLE
RS-232C
ENABLE* DISABLE
NETWORK
ENABLE* DISABLE
Notes: If set to enable, performs automatic interface switch with RS-232 if this option is installed.
*Default Setting
20 OKIPAGE
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User’s Guide
Lev el 2 Menu
Category Items Options
PRINT MODE
MODE
600 DPI*, 300 DPI V1200 DPI
Notes: Select resolution (dots per inch).
MEMORY USAGE
RST BUF
AUTO*, 180KB, 360KB, 720KB, 1.08MB, 1.44MB
Notes: Reserves area in memory for page size; reduces print overuns.
FONT PROT
AUTO, OFF*, 100 KB TO 1.1MB
Notes: Reserves a section of memory for downloading fonts; improves printing speed by saving previously created fonts. Will take memory away from total print buffer and REC BUFF.
2 Operating Your Printer
AUTO OPERATION
*Default Setting
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User’s Guide 21
FREE MEM
XXXXXKB
Notes: Displays memory area available for downloading fonts. Reduce RSTBUF/RECBUFF to increase free area.
AUTOCONT
OFF, ON*
Notes: ON, software or data error will cause printer to display error message then continue to print; Set OFF , printer will stop printing; press RECOVER to continue.
WAITTIME
5 SEC TO 300 SEC 90 SEC* OFF
Operating Your Printer 2
Level 2 Menu
Category Items Options
Notes: Select time print job will be flushed after last print command is received. Effective in PostScript only. MANTIME
30 SEC* 60 SEC OFF
Notes: Time printer will wait before flushing job when requesting manual paper input.
PRPROTEK
GOOD, BETTER*, BEST Designates whether Frame Buffer compression is performed or not. Good:not performed. Better:judges data and
performed. Best:performed without exceptions. Generally ,the Better setting won't cause overrun. However, the Good setting in PCL6 is more efficient.
DARKNESS CONTROL
DARKNESS
0, +1*, +2, -2, -1
Notes: Control print density. Negative values lighten, positive values darken.
POWER SAVING
PWR SAVE
0 SEC, 8 MIN*, DISABLE
Notes: 0 SEC=Reduces power consumption at end of receive time. 8 MIN=Reduces power consumption 8 minutes after printer stops receiving data, fuser heating element shuts off; 30 seconds later fan shuts off. When printer receives data, fuser warms up before printing begins. DISABLE=Fuser and fan are always on, printer is ready to print at all times.
LOW TONER
LOW TNR
ON*, OFF
Notes: ON=When low toner is detected, TONER LOW displays, 100 more sheets print; TONER EMPTY displays, printing stops. OFF=When low toner is detected, TONER EMPTY displays, printing stops. Install new toner cartridge to resume printing.
TONER SAVING
TNR SAVE
DISABLE*, MEDIUM, LIGHT
Notes: Use this feature to conserve toner and reduce printing costs when you are printing rough drafts or proof copies. Medium reduces toner by 30%, light reduces toner by 50%.
*Default Setting
22 OKIPAGE
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User’s Guide
Lev el 2 Menu
Category Items Options
CLEARABLE WARNINGS
CLR WRNG
ON*, JOB
Notes: Warning message appears when printer must reconfigure memory to select most efficient way to print a complex job. ON=Message displays, press RECOVER to clear. OFF=Message clears when next print job is received.
ERROR REPORT
ERR REPT
OFF* ON
PARALLEL I/F
SPEED
HIGH*, MEDIUM
Notes: HIGH=Data transfer speed maximized. MEDIUM=Select if data transmission problems occur, or with earlier computers.
BI-DIRCT
ENABLE*, DISABLE
2 Operating Your Printer
RS232C SERIAL
*Default Setting
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10i
Notes: ENABLE=Select bi-directional parallel communication.
I-PRIME
OFF*, ON
Notes: ON=I-Prime signal resets printer. Set OFF, or if HOST I/F is set to AUTO IF, printer ignores signal.
FLOW CTL
DTR HI*, DTR LO, XONXOFF, RBSTXON
Notes: Select serial protocol.
BAUDRATE
9600*, 19200, 300, 600, 1200, 2400, 4800
Notes: Appears when RS232C Board is installed. Select transmission rate in bits per second (bps).
User’s Guide 23
Operating Your Printer 2
Level 2 Menu
Category Items Options
DATABITS
8 BITS*, 7 BITS
Notes: Appears when RS232C Board is installed. Select serial interface data bit format.
PARITY
NONE*, EVEN, ODD
Notes: Appears when RS232C Board is installed. Select serial interface parity type.
MIN BUSY
200 MSEC*, 1 SEC
Notes: Appears when RS232C Board is installed. Set length of busy signal when Ready/Busy (DTR) protocol is selected.
NETWORK
Notes: Indicates when Network option is installed.
LANGUAGE
ENGLISH* DEUTSCH FRANCIS ITALIAN CASTLAN SVENSKA NORSK DANSK NEDERL TURKCE PORTUG POLSKI
Notes: Select language displayed on the LCD operator panel. German, French, Italian, Spanish , Swedish, Norwegian, Danish, Dutch , Turkish, Portuguese, Polish
*Default Setting
24 OKIPAGE
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User’s Guide
2 Operating Y our Printer
Maintenance Menu
The Maintenance Menu includes printer maintenance and operating functions described below.
To enter Maintenance Menu mode:
1. Turn off the printer
2. Press and hold MENU1/Menu2 and turn on the printer. USER MNT displays.
3. Press MENU1/Menu2 again to advance to the next category.
4. Press ENTER to invoke a function; or
5. Press © to see other options, then press ENTER to select the option you want. Press ON-LINE to exit the menu.
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Menu Reset, Drum Count Reset and X-Y Adjust functions can also be selected in the printer software.
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User’s Guide 25
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Operating Your Printer 2
Using Special Print Media
Use manual feed to print:
Envelopes
Labels
Transparencies
A special document not loaded in the paper tray, like a single letterhead page
Paper heavier than 28 lbs.
Printing a Special Document
If you have plain paper loaded in the paper tray and you want to print one letterhead page or special document, do the following:
1. Set manual feed and paper size in your software.
2. Pull down the manual feed tray.
3. Adjust the paper guides.
4. Insert the sheet (letterhead: top edge in first, facing up) until the printer grips it.
M E M O R A N D U M
26
5. Issue the print command in your software.
Enhancing Print Quality
To enhance print quality when printing on different types of media, you can adjust the following settings in the printer Menus:
Level 1 Menu
Media Type - Adjust for paper thickness
Level 2 Menu
Print Mode - Select dots per inch Darkness Control - Adjust print density Toner Saving - Select proof copy quality to conserve toner
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User’s Guide
2 Operating Y our Printer
Printing Envelopes
1. Set envelope size and landscape orientation in your software.
2. Pull out the rear exit extender until it locks.
3. Lift out the support bar.
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
5. Adjust the paper guides.
6. Insert the envelope –flap down and to the left– until the printer grips it.
7. Issue the print command in your software.
4. Pull the manual feed tray down.
OKIPAGE
Selecting Envelopes
No windows, metal clasps, or snaps –they can damage the image drum.
Paper no heavier than 28 lb.
Sturdy construction.
Smooth, even surface.
Seams down the sides, not across the middle.
Squared-off flaps that don’t cover the print area.
No self-sealing flaps.
Always use rear output when printing envelopes.
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User’s Guide 27
Operating Your Printer 2
Printing Transparencies and Adhesive Labels
1. Pull out the rear exit extender until it locks
2. Lift out the support bar.
READY
MAN FEED
ATTENTION
DATA
ENV
LEGAL A4 OTHER
LETTER
3. Insert the label sheet with print-side up.
Using Recycled Print Media
Recycled paper should be restricted to 20% to 35% Post Consumer Content and not exceed 50%. Paper must be relatively stiff and have minimum edge curl. Paper should be white and bright for maximum contrast. The surface should be smooth, clean, and stable electrically and dimensionally.
Recycled paper used by OKIDATA printers must be specifically denoted by the paper manufacturer to be for laser printers, or laser guaranteed or compatible. Using media outside these specifications may cause
problems requiring service that will not be covered by OKIDATA warranty or service agreements.
The following recycled paper has been tested and approved for use in OKIDATA printers.
Weyerhaeuser, Lynx Opaque, 20% PCW, 20lb., 28 lb. and Laser Copy, 20 lb.
Union Camp Great White (Laser), 25% PCW, 20lb., 24lb.
International Paper, Beckett Division, Enhanced Marble, 50% Recycled, 20% PCW, 24lb.
Guidelines for Transparencies and Labels
Always use manual feed.
Always use rear output when printing transparencies and adhesive labels.
Should be specifically made for laser printers or photocopiers.
Must be able to withstand heat of 200°C for 0.1 second.
Labels should cover the entire carrier sheet–carrier and adhesive must not be exposed to any part of the printer.
Use rear paper output – to reduce heat exposure and curling.
28
International Paper, Hammermill Division, Savings DP, 20% PCW, 20 lb.
Georgia Pacific, GeoCycle, 20% PCW, 20lb.
James River, WordPro Laser, 20% PCW, 20lb., 24lb.
Warren, SpectraTech, Gloss and Matte, 10% PCW, 28lb., 32lb.
Cross Pointe, Worx, 50% Recycled, 20% PCW
Strathmore, Script Bright White Wove, 50% Recycled
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User’s Guide
Section 3
Printer Maintenance
This Section provides the following printer maintenance information:
Replacing the Toner Cartridge
Replacing the Image Drum
Cleaning the LED Array
Printing a Cleaning Page
Replacing The Toner Cartridge
Replace the toner cartridge after TONER LOW displays on the printer’s front operator panel, or on your screen in the Status Monitor if you have installed the printer software. After TONER LOW displays, the printer will print 100 more sheets, then display TONER EMPTY and stop printing. Printing will resume when a new toner cartridge is installed.
1. You will need a new toner cartridge (Type 5 Toner Kit, Part#52109001).
2. Open the printer cover.
3. Grasp the lock lever and pull towards the front of the printer to unlock the cartridge. Lift out carefully and discard the used toner cartridge.
4. To install a new toner cartridge, follow the instruction in Section 1 (or the instructions included in the toner cartridge kit).
5. Be sure to clean the LED array.
Drum and Toner are consumables and as such are subject to a 90-day warranty on workmanship.
Toner Cartridge Life
How long your toner cartridge lasts depends on the print density, the percentage of the page that prints black.
A typical letter has 3% to 5% print density, graphics usually have higher density.
Higher print density means toner is used up faster.
At 5% print density, a toner cartridge will print an average of 2,000 pages. Remember, this is only an average actual results may vary.
OKIPAGE
The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner. It’s normal that the first cartridge will produce about 1,000 pages.
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User’s Guide 29
Printer Maintenance 3
Replacing the Image Drum Cartridge
When the image drum reaches 90% of its life, the CHANGE DRUM message will display on the printer’s front operator panel and on your screen in the Status Monitor if you have installed the printer software. Change the image drum cartridge when the print becomes faint or begins to deteriorate. It’s a good idea to keep a new cartridge on hand.
1. You will need a new image drum cartridge (Type 5 Image Drum Cartridge Kit, Part#40433305) and a new toner cartridge (Type 5 Toner Kit, Part#52109001).
2. Open the printer cover.
Y D A E R
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3. Lift out the used image drum cartridge with toner installed.
Image Drum Cartridge Life
The life of the image drum depends on a number of factors, including the operating temperature, humidity, the type of paper you use, and the number of pages per job. Each time you print or power on/off, the drum has to rotate to start up and to wind down. As a result, frequent one page print jobs will wear down your drum more quickly than multiple-page print jobs. The image drum cartridge should last up to 10,000 pages at 1 page per job, or 20,000 pages at 3 pages per job (continuous printing). These numbers are approximate since you won’t print the same number of pages each time, and environmental conditions and paper type used may vary.
Cleaning the LED Arra y
Clean the LED array each time you install a new toner cartridge, or if you have faded vertical areas or light printing down a page.
The LED array is on the underside of the printer cover. Wipe it gently with the cleaning pad that is included in the toner cartridge kit. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it.
4. Remove the new image drum cartridge from the package. To install the new image drum cartridge, follow the installation instructions in Section 1 (or the instructions included in the replacement kit).
30 OKIPAGE
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User’s Guide
3 Printer Maintenance
Printing a Cleaning Page
The cleaning page process removes residual impurities from printing surfaces. Printing a cleaning page helps reduce print quality problems, such as repeated marks, blotches, and shaded areas.
From the front operator panel:
1. Press ON-LINE to set the printer off-line.
2. Press§/Recover and ©/Reset simultaneously and hold for 2 seconds. CLEANING, MANUAL LETTER REQUEST displays.
3. Pull down the manual feed tray and insert a clean sheet of 8 1/2” x 11” paper. The print rollers will grip the paper and PRINT CLEANING displays.
Fron the status monitor:
1. Click the Operator Panel button on the status monitor Controls tab.
2. Click the Test Printing tab.
4. The cleaning page prints, then OFF-LINE displays.
5. Press ON-LINE to enter online mode.
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User’s Guide 31
3. Click the Print Cleaning Page button. Follow the on-screen instructions.
Section 4
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Problem Solving
Clearing Paper Jams
To reduce paper jams:
Do not fill tray above Paper Full mark.
Use only recommended paper weight
- Tray: 16 to 28 lb. (60 to 105 g/m
- Manual feed: 16 to 32 lb (60 to 120.5 g/m
Do not open the cover, or remove the paper tray during a print job.
Do not switch paper exit paths while printing.
Use paper that is smooth and of high quality.
Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or other conditions that can cause it to wrinkle or curl.
Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.
Try paper before you buy in quantity.
If a paper jam message displays, remove the jam using the instructions that follow.
2
)
2
)
2. Remove the sheet that did not feed.
3. Check the remaining sheets to make sure they’re not wrinkled or stuck together. Replace the tray.
4. Open and close the cover to clear the display message.
TRAY n FEED JAM or PAPER EXIT JAM (top bin)
TRAY n INPUT JAM
n” indicates the tray in which the jam occurred
displays when paper exits to the top bin
1. Open the cover. Lift out the image drum. Be careful: the fuser
unit at the back of the printer is hot!
1. Slide the paper tray out of the printer.
32 OKIPAGE
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User’s Guide
4 Problem Solving
2. Remove the jammed paper.
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3. Replace the image drum. Close the cover.
2. Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer.
RR
OL 410e
3. Remove the image drum and look to make sure the paper is cleared and no pieces are left.
PAPER EXIT JAM (rear tray)
displays if paper exits to rear exit tray
1. Lift the top cover.
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User’s Guide 33
4. Replace the image drum and close the cover.
Problem Solving 4
Printer Messages
This section explains printer status messages displayed on the operator panel LCD.
System Status
MESSAGE: ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚
❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚
Explanation: Displayed when power is turned on. The lamp and
display light for 1 second.
Action: No action needed. If display is continuous, contact
service.
MESSAGE: ACTIVE Explanation: Data is being received or is in process of being output. Action: No action needed.
MESSAGE: INITIALIZING Explanation: Controller is being initialized. Action: No action needed.
MESSAGE: WARM UP Explanation: Printer is warming up. Action: No action needed.
MESSAGE: DATA Explanation: Data remains in buffer. Action: Press ON-LINE, FORM FEED, ON-LINE to empty
buffer.
MESSAGE: PRINT FONTS Explanation: Font sample page prints. Action: No action needed.
MESSAGE: PRINT MENU Explanation: Menu page prints. Action: No action needed.
MESSAGE: PRINT DEMO Explanation: Demo page prints. Action: No action needed.
MESSAGE: RESET Explanation: Data not yet printed is deleted from buffer, printer
initializes to user defaults. Temporary DLL fonts are deleted.
Action: No action needed.
MESSAGE: RESET TO SAVE
MESSAGE: ON-LINE Explanation: Ready to receive data. Second line alternates between
Emulation and PWR SAVE when fuser and fan are turned off by power save function.
Action: No action needed.
MESSAGE: OFF-LINE Explanation: Not on-line to receive data. Action: Press ON-LINE to enable printer to receive data.
Explanation: Data or DLLs in buffer, menu cannot be reset
automatically.
Action: Press RESET button to save changes and exit menu.
MESSAGE: CPYnn Explanation: Displayed when number of copies is two or more, nn
indicates copies.
Action: No action needed.
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4 Problem Solving
Maintenance Menu Mode
MESSAGE: USER MNT Explanation: Maintenance Menu has been accessed. Action: Press MENU button to see categories.
MESSAGE: MENU RESET Explanation: Menu reset option has been accessed. Action: Press ENTER to reset Menus 1 & 2 to factory settings,
or press MENU to see next category.
MESSAGE: HEX DUMP Explanation: Hex Dump option has been accessed. Action: Press ENTER to start hex dump of received data, or
MENU for next category. Power OFF/ ON to exit hex dump mode.
MESSAGE: DRUM CNT RESET Explanation: Drum Counter Reset option has been accessed. Action: Press ENTER to reset drum counter, or press MENU for
next category.
MESSAGE: OP MENU Explanation: Control panel Enable/ Disable category accessed.
Change to Disable to deactivate control panel; features can be controlled only through software. To reset, enter Maintenance Menu.
Action: Press NEXT + to toggle enable/disable then press
ENTER.
Cleaning/Maintenance
MESSAGE: xxxxx
TONER LOW
Explanation: Toner is running out. Another message can display on
the first line.
Action: Replace toner cartridge when print quality deteriorates.
MESSAGE: TONER SNS Explanation: A fault occurred in the toner sensor; image drum car
tridge is not properly installed.
Action: Install/reinstall image drum cartridge. If not cleared,
contact Service.
MESSAGE: xxxxx
CHG DRUM
Explanation: Drum near end of life. Another message can display on
the first line.
Action: Normal operations continue. Replace Image Drum
Cartridge when print quality deteriorates.
MESSAGE: xxxxx
FUSER
Explanation: Fuser near end of life. Another message can display on
the first line.
Action: Normal operations continue. When print quality deterio
rates, contact service to replace fuser.
MESSAGE: COVER Explanation: Cover is open. Action: Close cover.
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User’s Guide 35
Problem Solving 4
MESSAGE: PRINT CLEANING Explanation: Cleaning Page being generated. Action: See Cleaning Page instructions in Section 3.
Paper Errors
MESSA GE: TRAY PAPER OUT Explanation: Paper tray has run out of paper. Action: Add paper.
MESSAGE: TRAY n INPUT JAM Explanation: Paper jammed while being supplied from the tray. Action: n=tray 1, 2. See page 85 for instructions.
MESSAGE: TRAY n FEED JAM Explanation: Paper jammed during feeding inside printer. Action: n=tray 1, 2. See page 84 for instructions.
MESSAGE: PAPER EXIT JAM n Explanation: Paper jammed at exit. Action: n=tray1, 2. See page 86 for instructions.
MESSAGE: PAPER SIZE ERR Explanation: Wrong size paper is in the tray. Action: Check paper in tray; check for too much paper. Open/
Close top cover to recover and continue. Ensure that paper size in menu or software matches size you are using.
MESSAGE: xxxxx PAPER Explanation: Request to load specified size paper in tray. Top line of
message may be any valid paper size.
Action: Insert requested size paper.
Manual Paper Feed Request
MESSA GE: xxxxx MANUAL REQUEST Explanation: Request that specified size paper be loaded in manual
feed slot. Top line of message may be any valid paper size.
Action: Insert requested size paper in manual feed slot.
MESSAGE: REC BUFFER OVERFLOW Explanation: Receive buffer is full. Action: Press RECOVER to continue. Check flow control
setting in menu, cable configuration.
MESSAGE: PAGE BUF OVERFLOW Explanation: Page buffer is full. Action: Press RECOVER to continue. Resend job beginning
with page that did not print. If problem persists, set REC BUFF=8K, FONT PROT=OFF in MENU 2 MEMORY USAGE. Resend job. If job still cannot print, additional memory is required.
MESSAGE: PRINT OVERRUN Explanation: Page is too complicated to print. Action: Press RECOVER to release error. Set PAGE BUF to
larger value in Menu 2
MESSAGE: DLL BUFF OVERFLOW Explanation: Data in the DLL buffer has overflowed. Action: Press RECOVER to continue. Decrease amount of DLL
fonts (Windows TrueType) or install mor e memory.
36 OKIPAGE
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User’s Guide
4 Problem Solving
MESSA GE: MACRO OVERFLOW Explanation: Data in the Macro Buffer has overflowed.
Action: Press RECOVER to continue. Decrease Macro size or
install more memory.
Controller Errors
MESSA GE: ERROR nn aaaaaaaa Explanation: Error occurred in controller.
nn = Exception Code. aaaaaaaa = Error Address.
Action: Turn printer off/on to recover. If error continues,
contact service.
MESSAGE: ERROR nn Explanation: Indicates internal error. nn = type of error. Action: Call Service if turning the power off and on does not
clear error.
Print Quality Problems
Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked.
Symptom: Blank sheets printed. Problem: Image drum cartridge not properly installed.
Solution: Reinstall image drum cartridge. Problem: Empty or missing toner cartridge. Solution: Install new toner cartridge.
Symptom: Entire page prints faintly. Problem: Empty toner cartridge. Pages get fainter when toner
is low.
Solution: Install new toner cartridge. Problem: LED array is dirty. Solution: Clean LED array. (See Section 3)
Symptom: Page has gray background.
Interface Errors
MESSAGE: HOST I/F ERROR Explanation: Error in optional serial I/F. Displayed when parity error,
framing error or overun error is detected.
Action: Press RECOVER to release error. Check protocol of
host and printer. Contact service.
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User’s Guide 37
Problem: Static electricity, generally from dry, cotton fiber
papers, causes toner to stick to background.
Solution: Change papers to an acceptable laser bond or use a
humidifier.
Problem Solving 4
Symptom: Page prints all black. Problem: Damaged image drum cartridge causes repetitive
marks every 1.6 inches due to surface nicks and scratches.
Solution: Install new image drum cartridge.
Symptom: Vertical white streaking or faint areas on page. Problem: Toner is low and does not distribute properly or the
drum is worn out.
Solution: Replace toner cartridge. Check drum and replace the
drum, if necessary. Contact service.
Problem: LED array dirty. Solution: Clean LED array. (See Section 3)
Symptom: Vertical black lines. Problem: Scratched image drum.
Solution: Replace the image drum cartridge. Problem: Hardware problem. Solution: Contact service.
Symptom: Smeared or blotched print. Problem: Dirty or defective fuser assembly or other hardware
problem.
Solution: Generate Cleaning Page. Contact service.
Symptom: Printed page is light or blurred. Problem: Is toner low?
Solution: Replace toner cartridge. Problem: Is paper meant for laser printers? Solution: Use recommended paper. Problem: LED array is dirty. Solution: Clean LED array.
Symptom: Bold characters and dark lines are smeared. Problem: Toner is low.
Solution: Install new toner cartridge.
Symptom: Print is darker than usual. Problem: Darkness setting is too high.
Solution: Change darkness setting in the printer menu.
Symptom: Fuzzy print Problem: Dirty LED array.
Solution: Clean LED array.
Symptom: Distorted print Problem: Paper path, lamp assembly, or fusing unit problem.
Solution: Generate Cleaning Page. Contact service.
Symptom: Faded print after installation. Problem: Toner cartridge is not correctly installed.
Solution: Install toner cartridge correctly.
Symptom: Pages curl excessively Problem: Printing on wrong side of paper. High humidity.
Solution: Turn paper over in tray. Note arrow on paper package.
Install paper print side down in tray.
Problem: Moisture in paper. Improper storage. Solution: Avoid storing paper in areas of excessive temperature
changes and humidity.
Problem: High Humidity. Solution: Recommended operating humidity: 20-80%
38 OKIPAGE
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4 Problem Solving
Software Problems
Software controls printing features. Make sure you have selected the correct printer driver in your software. See your software application documentation for more information.
Symptom: Blank pages appear between printed pages. Problem: Number of lines per page in software is not equal to
number of lines per page of printer.
Solution: Many software packages assume 66 lines per page; your
printer default is 60. Adjust software accordingly, or set LINES/Pg in Menu 1 to equal lines per page in software.
Symptom: Cannot get justified right margin with a proportionally
spaced font.
Problem: Right justification with proportional fonts is a software
feature.
Solution: Chec k your software manual to see if this feature is
supported.
Symptom: Control codes not operating correctly. Problem: Incorrectly entered control codes.
Solution: Check for confusion of letter l with number 1, letter O
with number 0; make sure you are using upper/ lower case correctly; make sure font is specified correctly and is available.
Symptom: Data sent to printer does not print, but DATA message
appears.
Problem: A form feed has not been sent. Solution: Press the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final page, or send a form feed command (decimal character
12). If desired, set AUTOEJCT in MENU2.
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Symptom: Data is sent to printer, but nothing happens. ON-LINE
message appears.
Problem: Wrong interface cable. Solution: Use correct cable. If optional Serial I/F is installed,
make sure RS232C Serial is selected in the Level 1 menu and RS232C Serial settings in Level 2 menu are correct.
Symptom: Last page of document not printed. Problem: No form feed provided at end of document.
Solution: Pr ess the ON-LINE button to take the printer off-line,
then press the FORM FEED button to eject the final page or send the form feed code (decimal character 12). If desired, set AUTOEJCT in MENU 2.
Symptom: First line on page won’t print. Problem: Tops of letters extend into unprintable area, so none of
them print.
Solution: Set your software to print within the printable area.
Symptom: Parts of control codes are printed at the beginning of
documents.
Problem: Command sent is not a true printer command, generally
because the ESC character was not sent.
Solution: Before sending control codes through an application,
make sure the ESC character can be entered, and is entered properly.
Symptom: Parts of documents are missing at the edges of the
printed sheet.
Problem: Software is attempting to print beyond the printer’s
maximum image area.
Solution: Adjust software page margins to printer’s maximum
margins (8" X 10” for standard sheets).
Problem Solving 4
Symptom: Print job started with italics, changed to bold, but italics
still output.
Problem: Font selection is by priority, and italic is “higher” than
bold.
Solution: Turn italics off before turning bold on.
Symptom: Printer ignores control codes sent prior to printing a
document.
Problem: The application software automatically sends a reset
command before printing.
Solution: Embed the control codes in the text to be printed.
Symptom: “Garbage” prints out. Problem: Incorrect driver is installed.
Solution: Install an appropriate driver.
Symptom: Printer’s output is below rated speed. Problem: Delays are caused by software formatting routines,
graphics downloads, and other application specific factors.
Solution: For maximum speed, output plain text.
Problem: In Epson FX Emulation, when command for 66 lines is
sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page.
Solution: Set line spacing to 35/216 with a software command ESC
“3” Pn (Pn=number of 216ths). Then send the command to set the page length to 66 lines per page, ESC C Pn (Pn = number of lines per page).
Symptom: Strange symbols appear during normal printing. Problem: Wrong symbol set. Solution: Make sure the symbol set selected corr esponds to symbol
set resident, in font card, or in soft font.
Symptom: Size of top margin increases with each page printed. Problem: “Creeping text.” Number of lines per page in software is
not equal to number of lines per page of printer.
Solution: Many software packages assume 66 lines per page, but
your printer’s default is 60. Adjust software accordingly, or set LINES/ Pg in Menu 1 to equal lines per page in software.
40 OKIPAGE
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Hardware Problems
Symptom: Graphic image prints partly on one page, partly on the
next.
Problem: Insufficient printer memory for this image at this
resolution.
Solution: Change the resolution, reduce the image size, or install
more memory in your printer.
Symptom: Nothing happens, but printer indicates it is ready to
receive data.
Problem: Configuration error. Solution: Check cable connection; if serial, make sure appropriate
MODE command has been used (PC). If more than one printer is available, make sure your printer has been selected. Make sure your printer is on-line.
Symptom: “Garbage” prints. Problem: Incorrect cable configuration. (Also, see “Software
Problems.”)
Solution: Check cable configuration, continuity, and length. Symptom: Printer freezes or displays error message when computer
is rebooted.
Problem: Booting the computer while the printer is on can cause a
communications error.
Solution: Take printer off-line before rebooting computer.
4 Problem Solving
Problem: Gases are given off by forms or adhesives passing
through the hot fusing unit.
Solution: Make sure the forms you use can withstand heating, and
provide adequate ventilation.
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User’s Guide 41
Section 5
Service and Support
This information is valid for the United States and Canada only.
If you can’t solve your printer problem after reading this manual, contact these sources for service or support.
OKIDATA ONLINE
Visit the OKIDATA We b Site at
http://www.okidata.com
for the latest information on:
Software drivers
Product guides
Customer support
Corporate information
Dealers
Documentation
Your Dealer
Consult the store where you purchased your printer, or call 1-800­OKIDATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready.
Proof of purchase is required for warranty work. Be sure to retain your purchase documents.
Prices and minimum charges may vary.
The Okidata Customer Support Center
For customer service, call 1-800-OKIDATA. The Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:
Basic printer operating procedures
Sales and service referrals
Parts and consumable referrals
Product information
Okidata Customer Service Representatives
Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative are trained on all current Okidata products They can answer your questions regarding:
Installation of your printer
Determination of printer issues and require service
Consumer relations
Interface information
Availability and installation of printer drivers. (CSRs are not
trained to provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support).
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5 Service and Support
Faxable F acts
You can have product and support information faxed automatically to you through Okidata’s Faxable Facts, an online document retrieval system. A touch-tone telephone and facsimile machine with a designated telephone number are required. Call toll-free at 1-800-654-6651, press option 2 to hear a description of how Faxable Facts works. If you are calling for the first time, order a catalog of available documents. This faxback system is accessible 24 hours a day, 7 days a week. The following information can be faxed to you in minutes:
Product data brochures
Product part numbers and pricing (USA and Canadian)
User tips
Accessories, options, and consumables part numbers and pricing (USA and Canadian)
Purchasing Supplies
Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item.
Ways to Purchase
Warr anty Service
Your printer is warranted for one year from date of purchase except for the printhead (LED imaging array), which is warranted for a period of five years from date of purchase. If your printer hardware should fail during the warranty period, you have the option of returning it, shipped prepaid to OKIDATA or an authorized service center, or using the overnight exchange procedure (U.S. and Canada only). See the list of OKIDATA Service Centers or call 1-800-OKIDATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready. See Limited Warranty and Overnight Exchange in this section for more information.
OKIDATA SERVICE CENTERS
If you need to ship your printer to a service center, replace it in the original packing materials. If the original packaging in not available, contact your dealer or 1-800-OKIDATA for shipping instructions.
For out-of-warranty repairs, allow 30 days for round trip shipping and repair. Before shipping your printer, call for a return authorization number (RA).
Consult the dealer where you purchased your printer.
Consult an Okidata authorized sales or service dealer.
Call 1-800-OKIDATA for the nearest Authorized Sales and Service location. Have your ZIP code ready for our Customer Support Representatives.
Check office supply catalogs or your local stationery store. Most carry Okidata brand supplies.
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Okidata Service Center Locations
UNITED STATES
OKIDATA Tel: 1-800-809-4948 Fax: 1-609-222-5247
CANADA
OKIDATA Tel: 905-238-4265 Fax: 905-238-4427
MEXICO
Oki Data de Mexico, S.A. de C.V. Tel: 525-661-6860 Fax: 525-661-5861
Compu Support Tel: 915-559-3022 Fax: 915-559-3267
C-Sercomp Tel: 915-581-2166 Fax: 915-697-6366
ROM Mayoreo Mexico Phone/Fax: 525-682-3407
ARGENTINA
Free Distribuidores Mayorisstas Fax: 54-41-259250 Tel: Buenos Aires: (01)300-0052 Tel: Cordoba: (051)61-4060 Tel: Rosario: (041)49-4440
VENEZUELA
MAI de Venezuela S.A. Tel: 782.78.11 Fax: (02)781.9390
COLOMBIA
T exins S.A. Tel: 571-218-5300
BRAZIL
Oki Data do Brasil, Ltda. Av. Leonardo da Vinc 1178/1182 Jabaquara Sao Paulo, Brasil Tel: (5511) 5589-1518 Fax: (5511) 5584-0267
NYTEK Rua Pe. Francisco Libermann 301 Cidade Sao Francisco Sao Paulo CEP 05353-160 Tel: (011) 819-0211 Fax: (011) 819-3496
NYTEK Rua Paranapanema 122 Jd. Rio das Pedras Cotia, Sao Paulo CEP 06700-000 Tel: (011) 7924-0796, 7, 8 Fax: (011) 493-3234
CHILE
Teknos Communicaciones Tel: 56 (2) 555 5530 Fax: 56 (2)550 2390
44 OKIPAGE
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Limited Warranty
OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this printer to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited W arr anty.
OKIDATA will repair (or at its option, replace) at no charge, any defective component(s) of the Printer for one (1) year from the date of purchase except for the printhead (LED imaging array), which is warranted for a period of five (5) years from date of purchase. This
Limited W arr anty extends to the original purchaser only. This Limited Warranty does not extend to consumable items.
To make request or claim for service under this Limited Warranty the original purchaser has the option to implement the overnight exchange procedure (U.S and Canada only; see Overnight Exchange) or return the OKIDATA product, shipping prepaid, in the original shipping container or equivalent, to OKIDATA or an authorized OKIDATA service center and assume the risk of loss or damage in transit. A written receipt for the product, showing the date of purchase, dealer’s name, and both the model and serial numbers of the OKIDATA printer must accompany any request or claim for work to be performed under this Limited Warranty.
This Limited Warr anty shall not apply if the product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized OKIDATA service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. OKIDAT A SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
Additional information on obtaining service under this Limited Warranty is available by contacting the OKIDATA dealer from whom the product was purchased, by contacting OKIDATA directly at 1-800-OKIDATA (U.S. and Canada, English only) or 1-609-222-5276 (Spanish only), or by contacting one of the service depots listed.
This Limited Warranty applies to this OKIDATA printer. However, the procedure for obtaining service may vary outside the continental United States. Contact your OKIDATA dealer for such warranty service information.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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45
Overnight Exchange
Available in the United States and Canada
If you choose to use our Overnight Exchange service, call 1-800-OKIDATA: our trained personnel will try to solve your problem over the phone. If they determine that your printer hardware is defective, an exchange machine will be shipped to you via air express. Have your credit card available as our represen­tative will be asking for this information. You will receive the exchange machine the next business day—or no later than the second business day.
Return the original machine to OKIDATA by using the same packaging materials you received with the exchange printer, and making it available to pickup by OKIDATA’s representative within 2 business days from your receipt of the exchange machine: failure to do so may result in your being charged the full price of the exchange unit . Before you ship the printer, remove the image drum and toner cartridge to prevent damage to the printer during shipment: failure to do so may result in a fee for cleaning/repairs which will be charged to your account.
When Overnight Exchange is used, the returned machine becomes the property of OKIDATA. Exchange machines may be new or repaired, at the option of OKIDATA: the exchange machine becomes the property of the customer when the returned machine had been picked up by OKIDATA’s designated carrier. The exchange printer will be warranted for thirty (30) days or the remaining warranty period of the returned printer, whichever is longer.
Overnight Exchange of the printer for a printhead failure is limited to one year from date of purchase. For the remaining printhead warranty period, replace­ment will be at an authorized service center or authorized third party service organization. Call 1-800-OKIDATA for authorized service locations.
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Index
A
ACTIVE message 34 Adhesive Labels 28 AUTO OPERATION 21
B
Bi-directional interface 7 Button Functions 11
C
CHANGE DRUM message 30, 35 Cleaning Page 31 Cleaning the LED Array 30 CLEARABLE WARNINGS 23 connecting cables 7 Consumables 1
image drum 1
toner 1 Contents, check 2 COVER message 35 CPYnn message 34 Customer Service Representatives 42 Customer Support Center 42
D
DARKNESS CONTROL 22 DATA message 34 Demo pages 8 Display language 8 display window 10 DLL BUFF OVERFLOW message 36 Drivers, printer 1, 9 DRUM CNT RESET message 35
E
EDIT SIZE 13 Emulations 1 Energy Savings 1 Envelopes 26, 27 ERROR nn aaaaaaaa message 37 ERROR nn message 37 ERROR REPORT 23
F
Faxable Facts 43 Fonts 1
Adobe™ Type-1 1 OCR-A/B 1
True Type 1 FONTS & SYMBOLS 16 FONTS & SYMBOLS (IBM, EPSON) 17 Front Operator Panel 10 FUSER message 35
H
HEX DUMP message 35 HOST I/F 20 HOST I/F ERROR message 37
I
Image Drum Cartridge
replacing 30 INITIALIZING message 34 Installing Toner 4 Interfacing 7
L
Labels 26
LANGUAGE 8, 24 LED Array
cleaning 30 Level-1 Menu 12, 13 Level-2 Menu 12, 21 Location, selecting a suitable 2 LOW TONER 22
M
MACRO OVERFLOW message 37 Maintenance Menu 25 MANUAL REQUEST message 36 MEDIA TYPE 15 Memory 1 MEMORY USAGE 21 Menu 12
Level-1 Menu 12, 13
Level-2 Menu 12, 21
printing 12
resetting 12
Sub Menus 12
using 12 MENU RESET message 35
N
NETWORK 24
O
OFF-LINE message 34 OKIDATA Online 42 OKIDATA Service Centers 43, 44 ON-LINE message 34 OP MENU message 35 Options 1
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Index
P
PAGE BUF OVERFLOW message 36 PAGE LAYOUT 1 17 PAGE LAYOUT 1 (IBM, EPSON) 18 PAGE LAYOUT 2 20 Paper Capacity 1 PAPER EXIT JAM 32, 33 PAPER EXIT JAM n message 36 Paper exit path 6 Paper Jams
PAPER EXIT JAM 33 TRAY n EXIT JAM 32 TRAY n FEED JAM 32 TRAY n INPUT JAM 32
reducing 32 PAPER SIZE 14–16 PAPER SIZE CHECK 15 PAPER SIZE ERR message 36 Paper Size Indicator 10 PARALLEL I/F 23 Parallel interface 7 PERSONALITY 13 Power cord 7 POWER SAVING 22 PRINT CLEANING message 36 PRINT DEMO message 34 PRINT FONTS message 34 PRINT MENU message 34 PRINT MODE 21 PRINT OVERRUN message 36 Print quality 1, 37, 38, 39 Print speed 1 Printer Messages
Cleaning/Maintenance 35
Controller Errors 37
Interface Errors 37
Maintenance Menu Mode 35 Manual Paper Feed Request 36 Paper Errors 36
System Status 34 Printing the Menu 12 Protective Film 3 Protective Paper 3 PRPROTEK 22 Purchasing Supplies 43
R
Ready Light 10 REC BUFFER OVERFLOW message 36 RESET message 34 RESET TO SAVE message 34 Resetting the Menu 12 RS232C SERIAL 23
S
Service and Support 42
Customer Information Center 42
Customer Service Representatives 42
Dealers 42
Faxable Facts 43
REGIONAL SERVICE CENTER 43
Web Site 42 Status Monitor 1 Supplies
purchasing 43
T
Toner Cartridge
replacing 29 TONER EMPTY message 29 TONER LOW message 29, 35
TONER SAVING 22 TONER SNS message 35 Transparencies 26, 28 TRAY n FEED JAM 32 TRAY n FEED JAM message 36 TRAY n INPUT JAM 32 TRAY n INPUT JAM message 36 TRAY PAPER OUT message 36 TRAY SELECT 13
U
USER MNT message 35 USPS Barcode font 1
W
WARM UP message 34 Web Site 42
X
xxxxx PAPER message 36
48 OKIPAGE
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MATERIAL SAFETY DATA SHEET
Type 5 Toner 52109001
MSDS # 58330401
For more information, contact Okidata at:
532 Fellowship Road Mount Laurel, NJ 08054 Emergency Information: 1-800-OKIDATA
EMERGENCY FIRST AID PROCEDURES Emergency Procedure
Toner Dilute by giving two glasses of water and induce vomiting by swallowed administering Syrup of Ipecac (follow manufacturer’s instructions). (ingested) Seek medical attention
NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious.
Toner Remove person to fresh air. inhaled Seek medical attention.
Toner gets Flush eyes with large quantities of cool water for 15 minutes, in the eyes keeping the eyelids open with fingers. Seek medical attention.
Note Small amounts of toner on skin or clothing can easily be removed
with soap and cold water. Hot water makes toner harder to remove.
Hazardous Ingredients
Styrene-Butyl Acrylate Copolymer (91% by weight)
CAS# 25767-47-9 OSHA TWA 15 mg/m3 for total dust ACGIH TLV 10 mg/m
Carbon Black (5-7% by weight)
CAS# 1333-86-4 OSHA TWA 3.5 mg/m ACGIH TLV 3.5 mg/m
Paraffin Wax (less than 3% by weight)
CAS# 8002-74-2 OSHA TWA 2 mg/m3 for total dust ACGIH TLV 2 mg/m
OKIPAGE
3
for total dust
3
3
3
for total dust
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User’s Guide 49
Amorphous Fumed Silica (less than 1% by weight)
CAS# 67762-90-7 OSHA PEL 15.0 mg/m3 for total dust ACGIH TLV 10.0 mg/m3 for total dust
Note This product is not regulated under Section 313 of SARA, Title III.
Physical Data
Melting Point: 110°C (230°F) Boiling Point: Not applicable Vapor Pressure: Not applicable Vapor Density (Air=1): Not applicable Evaporation Rate (Butyl Acetate=1): Not applicable Specific Gravity (H2O=1): 1.15 Solubility in water: Negligible Appearance and odor: Black granules, no odor
Fire and Explosion Hazard Data
Flash Point (Method Used): Not applicable Flammable Limits
Lower Explosive Limit: Not applicable
Upper Explosive Limit: Not applicable Extinguishing Media: Water, CO2, Dry Chemical, or Foam Special Fire Fighting Procedures: Do not use methods that may
create a dust cloud, such as high pressure water and/or steam Unusual Fire and Explosion Hazards:
Organic components decompose at 200-455°C
(392-851°F).
Material may explosively combust when finely suspended
in air.
Thermal decomposition of organic components may result
in release of oxides of carbon and nitrogen.
Health Hazard Data
Spill Cleanup and Disposal
Routes of Entry: Inhalation, Ingestion, Eyes, Skin.
Health Hazards:
1. Styrene-Butyl Acrylate Copolymer
Subcutaneous implantation of polymeric styrene powder in rats has induced tumors at the site of implantation.
2. Carbon black
(Group 2B “Possible Carcinogen”; IARC) Overexposure to carbon black is associated with causing irritation,
conjunctivitis, and cornealhypoplasia of the eyes; minor irritation and eczema of the skin; and throat irritation and bronchitis.
Long-term inhalation exposure may be associated with causing lung cancer.
3. Paraffin Wax
(Group 3 “Not Classifiable”; IARC) May cause eye, skin, respiratory, and digentive tract irritation.
Paraffin is an equivocal tumorgenic agent by RTECS criteria.
4. Amorphous Fumed Silica
(Group 3 “Not Classifiable”; IARC) Overexposure to amorphous silica has been associated with causing
irritation of the lungs and pneumoconiosis. Long-term inhalation exposure may be associated with producing tumors in laboratory animals.
Reactivity Data
Spill Cleanup
Small Spills
1. Remove sources of ignition.
2. Clean up spill with wet cloth.
Large Spills
1. Remove sources of ignition.
2. Wear protective gear: respirator, rubber gloves, goggles (see below)
3. Clean up spill with scoop, being careful not to generate a lot of dust.
Waste Disposal: Follow appropriate federal, state and local regulations.
Safe Handling and Use
Respiratory Protection: Not normally required. For large spills, use
NIOSH-approved full face-piece respirator with HEPA cartridge during cleanup.
Protective Gloves and/or Eye Protection: Not normally required. For large spills, use rubber gloves and chemical worker’s goggles during cleanup.
Ventilation: Outside of normal ventilation, not normally required. Other Protective Equipment and/or Hygienic Practices: None
Special Precautions
Precautions for Handling or Storage: Protect from high heat. Avoid
making dust.
Other Precautions: None
Stability: Stable Polymerization: Will not occur. Hazardous Decomposition Products: Thermal
decomposition may result in release of oxides of carbon and nitrogen.
Temperature: Do not expose to temperatures above 200°C (392°F). Incompatibility: Avoid exposure to strong oxidizers.
The information contained in this MSDS is based on data considered accurate; however, no warranty is expressed or implied regarding the accuracy of these data or the results to be obtained from the use thereof. Vendor assumes no responsibility for injury to vendee or third person party proximately caused by the product if reasonable safety procedures are not adhered to as stipulated in the MSDS. Furthermore, vendor assumes no responsibility for injury to vendee or third person party proximately caused by abnormal use of the product even if reasonable safety procedures are followed. Additionally , vendee assumes the risk of his use of the product.
Preparation Date: November 25, 1997
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