OKI OL400e, OL410e User Guide

Manual Name:
Chapter:

OKIDATA OL400e & 410e
1 Setting Up your Printer

Select a Suitable Place for your Printer

Select a Suitable Place for your Printer

- A firm surface such as a table or desktop

- Space to open the cover and pull out the paper tray and the rear output extender

- Air circulation around the printer to prevent overheating

- A nearby power source

- Room temperature of 50° to 90°F (10° to 32°C).

- Relative Humidity of 20- 80%

- No direct sunlight

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
1 Setting Up your Printer

Check the Contents

Unpack your printer. The shipping box should contain:

Okidata OL400e or OL410e Printer Software Support Driver Diskette

Toner Cartridge Printer Handbook

Black light- shield bag (for storing image drum

if printer must be shipped)

If you are missing anything, contact your dealer.

Power Cord

OL400/410ex (96-02-03)

Chapter 2
Installing Toner Cartridge

Installing Toner

Press the buttons to release the printer cover (1), then lift up (2). Remove the sponge (3).
Unwrap the toner cartridge (4). Shake the cartridge to distribute the toner (5). Peel tape off the
bottom (6).

Grasp the blue lock lever (1) and place the left side of the toner cartridge under the tab (2).
Lower the right side into the toner well, aligning the lock lever slot (3) with the ridge in drum
cartridge (4). When the cartridge is in place, push the lock lever forward until it stops (5).
Lower the printer cover and press to close (6).

OL400/410ex (96-02-03)

Chapter 3
Choosing Paper

Choosing Paper

- For best results, use paper made for laser printers or photocopiers.

- Weight for automatic feed (top paper exit): 16-24 lb.

- Weight for manual feed (rear paper exit; see (

- Smooth finish.

- Letterhead or preprinted forms: ink must be able to withstand 155°C.

): 16-35 lb.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
3 Loading Paper

Precautions

Precautions

- Store paper in a dark, dry place, with constant temperature and humidity.

- Avoid printing on both sides of the paper.

- Avoid printing on preprinted documents that have been in a photocopier.

- Try paper before you buy it in quantity.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
3 Loading Paper

Loading Paper

Loading Paper

Press then release the paper tray handle (1) The tray will spring open (2).
Slide the tray out of the printer (3). Adjust the tray guides for the correct paper size (4).
Fan a stack of paper and place it in the tray under the tabs. Do not fill above the
PAPER FULL mark (5). Place the tray back into the printer then push closed until the
tray locks in place (6).

2 3

1

5

PAPER

FULL

6

4

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
3 Loading Paper

Paper Exit Paths

Paper Exit Paths

Top paper exit

Pull the front exit extender forward. Lift out the support bar.

- Printed pages exit face down

- Pages are stacked in the order printed

- Exit bin holds 100 sheets of 20-lb. paper

Note: Don't change paper paths while printing, paper jam may occur.

11

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OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
3 Loading Paper

Rear Paper Exit

Rear Paper Exit

Pull out the rear exit extender until it locks in place. Lift out the support bar. To return to top exit,
push the rear exit extender back in place, paper will then exit into the top bin.

- Printed pages exit up in reverse order

- Maximum output is 50 sheets of 20-lb. paper

- Use rear exit for printing on heavy paper, envelopes, labels, transparencies

or odd size paper.

11

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OL400/410ex (96-02-03)

Chapter 1
Turning on the Printer

Turning on the Printer

Make sure the printer is off (1). Plug the cord into the printer first (2), then into a grounded outlet (3).
Turn the printer on (4).It takes about 45 seconds for the printer to initialize, warm up, and display
the ON-LINE message, telling you its ready to receive data.

11

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P

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OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
4 Plugging in & Testing

Changing the Display Language

Changing the Display Language
To change the language on the panel display and menu printout:
Press ON-LINE (1) until the READY light goes out. Press and hold MENU1/Menu2 (2)

until MEMORY USAGE (OL400e) or PRINT MODE (OL410e) displays. Press MENU1/Menu2 (2)
7 times until the display reads LANGUAGE. Press ENTER/copies (3).

The display now reads LANGUAGE ENGLISH*. Press NEXT+/Demo (4) until the language you
want appears. Press ENTER/Copies (3). Press ON-LINE (1).

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OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
4 Plugging in & Testing

Printing a Demo Page

Printing a Demo Page

Press ON-LINE (1) until the READY light goes out.
Press NEXT+/Demo (2) and hold until PRINT DEMO appears. Demo page will print.

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OL400/410ex (96-02-03)

Chapter 5
Choosing the Interface

Choosing the Interface

The interface cable (sold separately) connects your printer to your computer. Your printer has
both a parallel and a serial interface. Which you use depends on your system and your needs.
Here are some of their advantages and disadvantages.

Parallel Interface

- Centronics compatible

- Faster

- Easier to set up

- Relatively short cable length-about 6 ft.

Serial Interface

- RS232-C, IBM 9-pin connector

- Slower

- Can be harder to configure

- Longer cable-up to 50 ft.

See your PC manual for details on cable requirements and interface ports on your computer.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

Interface Cable Requirements

Interface Cable Requirements

Parallel

- No longer than 6 ft. (1.8 m).

- Must be shielded.
Serial

- No longer than 50 ft. (15.25 m)

- Must be shielded.

See (

) for Serial cable information.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

Connecting the Cable

Connecting the Cable

Make sure the printer and computer are off (1). Insert the printer end of the cable firmly
into the proper connector on the back of the printer (parallel, (2); serial, (3) ). Fasten the cable
to the printer securely. Connect the other end of the cable to the proper connector on your computer.
Fasten the cable securely to your computer.

11

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OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

Automatic Interface Switching

Automatic Interface Switching

Your printer automatically detects which port is sending data and activates that interface.
This means that in most cases you dont have to do anything to set up the interface. Usually
the default interface settings wont need any changes.

Be sure to test the interface, especially if youre using the serial interface. If you have problems,
check the interface settings on your printers menu against the requirements in your computer
manual. See Chapter 8 (

) on how to reconfigure the interfaces using Menu 2.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

Setting up MS-DOS for the Serial Interface

Setting up MS-DOS for the Serial Interface

If you are using the serial interface, you need to redirect data to the serial port. To do this,
enter the following MODE commands at the DOS prompt

(C:>, for example):

MODE COM1:9600,N,8,1,P
MODE LPT1:=COM1:

[ENTER]

[ENTER]

You can add these commands to your AUTOEXEC.BAT file so you dont have to enter them
every time you turn on your computer. See your DOS documentation for details.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

Testing Communications

Testing Communication

To make sure the interface is working properly, enter the following at the DOS prompt:
Parallel Interface

- COPY CON LPT1:

- Everything is okay

- The system is running

- Then press Ctrl Z or the F6 key, then

Serial Interface

- MODE COM1:9600,N,8,1,P

- MODE LPT1:=COM1:

- COPY CON LPT1:

- Everything is okay

- The system is running

- Then press Ctrl Z or the F6 key, then

DATA displays. Press ON-LINE to take the printer off-line. Then press FORM FEED, and
the two test lines will print.

[ENTER]

[ENTER]

[ENTER]

[ENTER].

[ENTER]

[ENTER]

[ENTER]

[ENTER]

[ENTER]

[ENTER].

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
5 Interfacing

If the Printer Won't Print the Test Message

If the Printer Wont Print the Test Message

1) Is the printer on?

2) Check the control panel is the READY lamp on?

3) Are all the connections tight?

4) Have you pressed FORM FEED (if DATA displays)?

5) If youre using a serial interface, are the printer menu settings correct?
(See (

6) Are there any error message? (See (

7) Is the printer connected to the right computer port? The tests are based on LPT1
(parallel) or COM1 (serial). Change the test if youre connected to a different port.

If the printer still doesn't work after you've checked these items, contact your service representative.

)) Do you have the right cable?

))

OL400/410ex (96-02-03)

Chapter 7
The Ready Light

The Ready Light

Ready

DATA
HP

Light Status Means

On

Off

Blinking

Printer is on-line, ready to receive data;
button functions inactive (except for
ON-LINE).

Printer is off-line, cannot receive data;
button functions active.

Printer is receiving data.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
7 Control Panel Basics

The Display Window

THE Display Window

It tells you

- What the printer is doing during normal operation.

- When you need to add paper or change consumables.

- When theres something wrong with the printer.

MENU 1

Ready

DATA

Menu 2

HP

RECOVER

Reset

See ( ) for a list of display messages.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
7 Control Panel Basics

The Buttons

The Buttons

The buttons on the bottom row control the printers operation. The buttons on the top row control
the printer menus; they will be described in chapter 8 (

Except for the ON-LINE button, all of the buttons function only when the printer is off-line.

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#1

Press to print remaining data in buffer and eject page. Press and hold to enter Tray

#2

Size Quick Menu.

Press to print current printer settings. Press and hold to print sample page of all resident,

#3

card, and soft fonts present.

Press to clear error conditions and continue printing. Press and hold to reset menu to user

#4

defaults; clears buffer, temporary fonts, and macros.

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OL400/410ex (96-02-03)

Chapter 8
Using the Menus

Using the Menus

The printer menus let you change the settings for a number of the printers features. When
you change a printer menu setting, it becomes the default until you change it again. Your
selections stay in memory even when you turn off the printer.

If your software can control a feature that is also controlled in a printer menu, the software
will override the menu setting. Use your software to control printer features whenever possible.

Many of the features in Menu 1 can usually be controlled by software.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Printing the Menu

Printing the Menu

Press ON-LINE to take printer off-line.
Press PRINT MENU/Print Fonts.

The printout includes:

Menu 1 selections
Menu 2 selections
Factory default settings
The current settings.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Resetting Menus to Factory Settings

Resetting Menus to Factory Settings

The menus can be reset to the factory (default) settings in the Maintenance Menu.
Double click >>> (

)for instructions on entering the Maintenance Menu.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Clearing the Buffer

Clearing the Buffer

If a selection is made from a menu while there is data in the buffer that has not yet been printed,
or while a DLL/Macro is present, the RESET TO SAVE message displays prompting you to press
the RECOVER/Reset button. All data in the buffer and any temporary soft fonts or macros will be
cleared.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

The Printer Menus

The Printer Menus

Quick Menus
Quick Menus allow direct access to three often-used features:

- Copies

- Paper Size

- Tray Select
(

<<<Double click here to view the Quick Menu Table)

(

<<<Double click here to view the Menu 1 Table)

(

<<<Double click here to view the Menu 2 Table)

(

<<<Double click here to view the Maintenance Menu Table)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Accessing a Quick Menu

Accessing a Quick Menu

Steps to access the Quick Menus

1) Press ON-LINE to place printer off-line.

2) Press button indicating feature you want for 2 seconds. Feature will display in the window.

3) Press NEXT + repeatedly to see options.

4) Press ENTER to select option as the default.

5) Press ON-LINE to exit menu.
(

<<<Double click here to view the Quick Menu Table)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Quick Menu Settings

Factory default settings are shown in

bold

.

Double Click for how to access this menu ( ).

Press this Button 2
Seconds

ENTER/Copies 1 - 99

LAST - /Paper Size TRAY 1

Item Options

LETTER

With optional legal size tray,
LEGAL 13 With optional legal
size tray, A4 SIZE, A5 SIZE, A6
SIZE, B5 SIZE, FREE

TRAY 2 Appears if installed
Press MENU to see options

MANUAL

FEEDER Appears if installed.

Press MENU to see options

LETTER

LEGAL 13, A4 SIZE, A5 SIZE,
A6 SIZE, B5 SIZE, FREE

LETTER, EXEC, LEGAL 14,
LEGAL 13, A4 SIZE, A5 SIZE,
A6 SIZE, B5 SIZE, FREE,

COM-10

C5 ENV
LETTER, EXEC, LEGAL 14,

LEGAL 13, A4 SIZE, A5 SIZE,
A6 SIZE, B5 SIZE, FREE,

COM-10

C5 ENV

, EXEC, LEGAL 14

, EXEC, LEGAL 14,

, MONARCH, DL ENV,

, MONARCH, DL ENV,

FORM FEED/Tray
Select

PAPER FEED

AUTOTRAY

TRAY1

Manual, Feeder if installed

OFF

,tray 2 if installed,

, ON

Press MENU to see options

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Accessing Menu 1

Accessing Menu 1

1) Press ON-LINE to take printer off-line.

2) Press MENU 1 repeatedly to move through the categories. They appear on the display.

3) Press ENTER to pick a category (the default option displays).

4) Press NEXT+ or LAST- to see more options. Stop at the one you want.

5) Press ENTER to select your optionan asterisk (*) marks it as the default.

6) Press MENU 1to see the next item in a category or move to the next category.

7) Press ON-LINE to leave the menu.

(

<<<Double click here to view the Menu 1 Table)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Menu 1 Settings

Menu 1 Settings

Factory default settings are shown in

Category Items Options Explanation

bold.

PRINTER
LANGUAGE

TRAY SELECT PAPER IN

EMULATE HPIIP, HPIII (OL410e)

AUTOTRAY

tray 2 installed

PAPER SIZE TRAY 1

Appears if

TRAY 1

TRAY 2

Appears if

installed

MANUAL Select manual

FEEDER

Appears if

Select paper
tray.

Select second
paper tray

paper feed.

Select feeder.

installed

ON

, OFF

Set On, printer
will switch to
second tray
when first tray
is empty.

Select paper
size in
tray 1.

OL400/410ex (96-02-03)

LETTER

EXEC

LEGAL 14

LEGAL 13

A4 SIZE
A5 SIZE
A6 SIZE
B5 SIZE

FREE

8.5" X 11"

7.25" X 10.5"

8.5" X 14"

(with optional
legal tray)

8.5" X 13"
(with optional
legal tray)

210 mm 297
mm
148 mm 210
mm
105 mm X 148
mm
176 mm X 250
mm
Allows printing
on custom size
paper

TRAY 2

installed

Appears if

LETTER

14, LEGAL 13, A4 SIZE,
A5 SIZE, A6 SIZE, B5
SIZE, FREE

, EXEC, LEGAL

Select paper
size in tray 2 if
installed.

MANUAL

FEEDER

installed

MEDIA TYPE TRAY 1

MANUAL

Appears if

LETTER

14, LEGAL 13, A4 SIZE,
A5 SIZE, A6 SIZE, B5
SIZE, FREE

COM-10

DL ENV, C5 ENV,
LETTER, EXEC, LEGAL
14, LEGAL 13, A4 SIZE,
A5 SIZE, A6 SIZE, B5
SIZE, FREE

MEDIUM,

LIGHT

, EXEC, LEGAL

COM-10

MONARCH

DL ENV

, MONARCH,

Select paper
size for manual
feed.

4.12" X 9.50"
Envelope

3.87" X 7.50"
Envelope

110 mm X 220
mm Envelope

Select
envelope/paper
size in feeder if
installed

Normal setting
for 20-28lb
paper.
Select LIGHT if
16-20lb paper
wrinkles or
curls

COPIES 1 to 99 Select number

of copies to
print for each
document

FONTS & SYMBOLS FONT SRC

RESDENT

Appears if installed,
DLLSOFT

, CARD

Appears if

Select font
source.

loaded

FONT NO

I000

to I013,

I020 (OL410e)

I000

to

Select font by
ID number (see
font print
sample). Prefix
indicates font
source:
I=internal
(resident);
C=card; S=soft
font.

OL400/410ex (96-02-03)

FONT CPI
Appears if selected font
is scalable/fixed spaced

(OL410e)

10.00

, 0.44 to 99.99

Select number
of characters
printed in a
horizontal inch
(pitch) when
scalable font
with fixed
spacing is
selected. (0.01
mm
increments).
Character
height (point
size) adjusts
accordingly.

FONT HGT
Appears if selected font
is scalable/proportional
spaced

SYMBOL ROMAN-8 Roman-8 is the

HP CART

(OL410e)

(OL400E)

12.00

, 4.00 to 999.75

NONE

, F,B

Select point
size (height) of
characters
when scalable
font with
proportional
spacing is
selected. (0.25
mm
increments).
Horizontal
spacing adjusts
accordingly.

standard HP
set.

HP font
cartridge
designations.
Select F or B to
agree with
software or
select NONE.

PAGE LAYOUT ORIENT

LINES/PG

OL400/410ex (96-02-03)

PORTRT

60 LNS

, LANDSCP

, 5 to 128 LNS

Select number
of lines on
page.

A4 WIDTH

78 COL

, 80 COL

Use this option
for A4 size
paper to select
78 columns or
condense 80
columns so
characters will
fit on a line.

BLNKSKIP

HOST I/F AUTO I/F, PARALLEL,

OFF

, ON

RS232C

Set ON printer
will ignore FF
code when
buffer is empty.
(Sometimes
Word for
Windows will
print an extra
blank page.)

Select active
interface.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Accessing Menu 2

Accessing Menu 2

Choose options the same way as Menu 1.
To enter Menu 2,press and hold MENU 1/Menu 2 for 2 seconds.

(

<<<Double click here to view the Menu 2 Table)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Menu 2 Settings

Menu 2 Settings

Factory default settings are shown in

PRINT MODE

Double Click for how to access this menu (

bold

(OL410e)

SMOOTHNG Appears
if PRINT MODE is
OKI600

MEMORY USAGE PAGEPROT Appears

if optional RAM is
installed

PAGE BUF (OL410e),
OKI600

Select printing mode.

OKI600,

OKI300

MEDIUM, DARK Smoothing

Off

AUTO

3.96MB, FUL LTR
Requires 5MB RAM,
FUL A4 Requires 5MB
RAM

, Letter, Legal, A4

, 360KB to

OKI600 requires
OL410e driver. HPIII
Emulation supports
OKI300

widens/blackens
characters and
graphic dots so edges
appear more crisp and
less jagged

Reserves area in
memory for page size
selected; eliminates
print overuns

Reserve work area in
memory for building
image insuring that
entire page prints;
eliminates print
overuns. AUTO allows
printer to maximize
RAM areas for best
results. Other areas
may be customized if
file size of graphic
image is known

).

300DPI

OL400/410ex (96-02-03)

, 180KB to

AUTO

900KB, FUL LTR, FUL
A4, FUL LGL

REC BUFF AUTO (OL410e), 8KB,

20KB, 50KB, 100KB,
1MB

Select amount of
memory devoted to
holding received data;
larger setting improves
computer return to
application time.
OL400e requires
optional RAM for 1 MB
setting

AUTO
OPERATION

FONT PROT OKI600

AUTO

, OFF, 100 KB

to 3.1MB

300DPI AUTO, OFF, 100KB to

3.6MB

AUTOCONT

OFF

, ON

Reserves a section of
memory for
downloading fonts;
improves printing
speed by saving
previously created
fonts. Will take
memory away from
total print buffer and
REC BUFF

If ON, software or
data error will cause
printer to display error
message then
continue to print; Set
Off, printer will stop
printing; press
RECOVER to
continue.

DARKNESS
CONTROL

AUTOEJCT

DARKNESS

OFF

, 15 SEC, 30

SEC, 1 MIN

0

, +1, +2, -2, -1

When set to other
than Off: if printer
doesn't receive data
within the set time (15
Sec, 30 Sec, or 1
Min), current page will
print and eject. Meant
for use with software
that doesn't issue
Form Feed command
at end of last page.
When Off, printer
won't print last page
without a Form Feed

Control print density.
Negative values
lighten, positive values
darken.

OL400/410ex (96-02-03)

POWER SAVING PWR SAVE

ENABLE

, DISABLE

Enable: reduces
power consumption. 8
minutes after printer
stops receiving data
fuser heating element
shuts off; after 12
additional minutes fan
shuts off. When printer
receives more data,
fuser warms up before
printing begins.
Disable: fuser and fan
are always on, printer
is ready to print at all
times

TONER SAVING
(OL400e)

PARALLEL I/F I-PRIME

RS232C SERIAL FLOW CTL

BAUDRATE

TNR SAVE DISABLE

MEDIUM, LIGHT

OFF

, ON

DTR HI

, DTR LO,
XONXOFF,
RBSTXON

9600

, 19200, 300,

600, 1200, 2400, 4800

Use this feature to

,

conserve toner and
reduce printing costs
when you are printing
rough drafts or proof
copies.
Medium reduces toner
by 30%, light reduces
toner by 50%

Set On, I-Prime signal
resets printer. Set
OFF, or HOST I/F is
AUTO IF, printer
ignores signal

Select serial protocol.

Select transmission
rate in bits per second
(bps)

DATABITS

PARITY

MIN BUSY

OL400/410ex (96-02-03)

8 BITS

NONE,

, 7 BITS

EVEN, ODD

200 mSEC

, 1 SEC

Select serial interface
data bit format.

Select serial interface
parity type.

Set length of busy
signal when
Ready/Busy (DTR)
protocol is selected.

LANGUAGE

ENGLISH,
DEUTSCH,
FRANCIS,
ITLIANO,
CASTLAN,
SVENSKA,
NORSK,
DANSK,
NEDERL,
PORTUGUÊS

Select language
displayed.
German
French
Italian
Spanish
Swedish
Norwegian
Danish
Dutch
Portuguese

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Accessing the Maintenance Menu

Accessing the Maintenance Menu

1) Turn off the printer.

2) Press and hold MENU 1/Menu 2 and turn on the printer. USER MNT will display.

3) Press MENU 1/Menu 2 repeatedly to move through the categories.

4) Press ENTER to invoke a function; or NEXT + to see options, then ENTER to select..
WARM UP will display briefly, then printer will go on-line.

(

<<<Double click here to view the Maintenance Menu Table)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
8 Using the Menu

Maintenance Menu Settings

Maintenance Menu Settings.

Double Click for how to access this menu (

)

Category Function

MENU RESET Reset Level 1 menu to factory defaults.

HEX DUMP Print a hex dump of received data for

diagnostics.To exit hex dump mode, power
off printer.

DRUM CNT RESET Reset drum counter after replacing image

drum cartridge.

OP MENU Select DISABLE to disable all control panel

buttons except ON-LINE.

X ADJUST

Y ADJUST

(OL410e only)

(OL410e only)

To leave the Maintenance Menu without making changes, press ON-LINE.

Adjust horizontal print position in 0.25 mm
increments; +2.0 mm to -2.0 mm. Plus (+)
indicates right movement, minus (-) indicates
left movement. Press NEXT+ or Last­repeatedly to see options

Adjust vertical print position in 0.25 mm
increments; +2.0 mm to -2.0 mm. Plus (+)
indicates downward movement, minus (-)
indicates upward movement.

OL400/410ex (96-02-03)

Chapter 9
When to Use Manual Feed

When to Use Manual Feed

Use manual feed to print:

- Paper heavier than 24 lbs.

- Envelopes

- Legal size paper

- Labels

- Transparencies

- Something you dont have in the tray, like a letterhead page

Its easiest to control manual feed through your software. You can also use the printer menu.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
9 Using Manual Feed

Using the Manual Feed

Using Manual Feed

Set manual feed and paper size in software. Press the front of the panel to release the
tray (1). Pull the tray down (2). Adjust the guides (3). Insert a sheet letterhead first, facing6
up until the printer grips it (4). Issue print command to software.

11

33

22

44

M

E M O

R A

N D U

M

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
9 Using Manual Feed

Using the Control Panel for Manual Feed

Using the Control Panel for Manual Feed

Use this method if your software doesnt support manual feed.

1) Press ON-LINE to place the printer off-line

2) Press MENU 1/Menu 2 twice. TRAY SELECT displays

3) Press ENTER. PAPER IN:TRAY 1 displays.

4) Press NEXT + until PAPER IN:MANUAL displays.

5) Press ENTER to select MANUAL setting.

6) Press ON-LINE to place the printer back on-line.

7) Follow the instructions on the previous page (

)for feeding paper.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
9 Using Manual Feed

Selecting Envelopes

Selecting Envelopes

- No windows, metal clasps, or snaps they can damage the image drum.

- Paper no heavier than 28 lb.

- Sturdy construction.

- Smooth, even surface.

- Seams down the sides, not across the middle.

- Squared-off flaps that dont cover the print area.

- No self-sealing flaps.

Always use rear output when printing envelopes, transparencies, and adhesive labels.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
9 Using Manual Feed

Printing Envelopes

Printing Envelopes

Set envelope size and landscape orientation in software. Pull out the rear exit extender until it
locks (1). Lift out the support bar (2). Press the front of the panel to release the tray (3). Pull the
tray down (4). Adjust the guides (5). Insert the envelope flap down and to the left until the printer
grips (6). Issue the print command to your software.

11

44

22

Oe

4O

Printer

OL

D Page

LE

55 66

33

OL400/410ex (96-02-03)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
9 Using Manual Feed

Transparencies and Adhesive Labels

Transparencies and Adhesive Labels

- Should be specifically made for laser printers or photocopiers.

- Must be able to withstand heat of 200°C for 0.1 second.

- Labels should cover the entire carrier sheet-carrier and adhesive must not be
exposed to any part of the printer.

- Use manual feed see the beginning of this chapter.

- Use rear paper output see Printing Envelopes,(

).

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

What is a Font

What is a Font?

A font is a set of letters and other characters with a common design and style.
A bitmapped font also has a specific height or point size (1 point = 1/72).
The OL410 also has resident scalable fonts, which you can print in any size
from 4 points to 999.75 points.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

Selecting Fonts in Your Software

Selecting Fonts in Your Software

The easiest way to select fonts is through your software program. Your software
can send a printer command that consists of a set of codes, one for each of the
font characteristics. If your software has the appropriate driver, you can specify the
font you want, and it will send the necessary commands to the printer. For detailed
information on how to select fonts in your software package, refer to your software
documentation.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

Printing a Font Page

Printing a Font Page

1) Press ON-LINE to take printer off-line.

2) Press and hold PRINT MENU/Print Fonts until PRINT FONTS displays.

3) The font page prints.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

What's on the Font Page

Whats on the Font Page

The font page prints samples of every resident, card, and soft font in the printer. It also
gives the following information about each font:

- Font No.: Use this number to select fonts in the printer menu.

- Font ID: ID number assigned to soft fonts.

- Orient: Portrait or Landscape.

- Font Name: The name of the font or typeface.

- Style: Upright or italic.

- Weight: Medium or bold.

- Pitch (CPI): Fixed or Proportional characters per inch.

- Point Size: Height for bitmapped; Scale = scalable fonts.

- Num. of Symbol: Symbol sets related to a font.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

OL 400e Fonts

OL400e Fonts

These typefaces are resident in the OL400e:

- Courier

- Swiss

- Dutch

- Line Printer

They provide 21 fonts in four sizes. The OL400e also has two barcode fonts. Swiss and
Dutch are grouped as B and F cartridge fonts for compatibility with older HP Series II
printers see the documentation on your Software Support Disk for details on B and F fonts. (

)

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

OL410e Fonts

OL410e Fonts

The OL410e has three scalable typefaces:

- Courier

- CG Times

- Univers

It also has the bitmapped Line Printer font, and the USPS Zip barcode font.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

Font Cards

Font Cards

These options add bitmapped fonts without taking up memory. Simply turn off the printer
and insert the card into the slot with the label facing the inside of the printer. Then select
Font Card in your software printer driver see your software documentation for details.

0e

41

OL

LED P

AST

L

er Size

Pap

M FEED

FO R

lect

Tray Se
conds

ss 2 se

Pre

age

NEXT

Demo

ON -LI NE

Prin t

er

+

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

Available cards

Available cards:

Font Card & Part # Fonts Supplied Compatibility

OKIPRO II (PN

70026501)

Bar Codes Plus II
(PN 70026201)

MICRO DOCS II
(PN 70026401)

Letter Gothic, Prestige, and
San Marcos;

Code 3 0f 9, EAN/UPC,
USPS, OCR-A, OCR-B,
line draw characters, and
Letter Gothic in three sizes;

San Marcos and Temple;

compatible with HP
ProCollection cartridge.

compatible with HP Bar
Codes & More cartridge.

compatible with HP Microsoft
Z1A cartridge.

Tax II (PN 70026301) additional Swiss and Line

Draw fonts for tax forms;

compatible with HP
CartridgeT.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
A Working with Fonts (aka Ch. 10)

Soft Fonts

Soft Fonts

Downloaded fonts, also known as soft fonts, must first be created using a software package
such as Bitstream® Fontware, and are then downloaded to the printers memory. If your software
package supports soft fonts, theyre engaged just like resident or card fonts. Soft fonts are removed
from memory when the printer is turned off.

Remember that downloading fonts takes time and consumes printer memory. If you have
problems with insufficient printer memory, consider adding more memory. To compensate for
occasional problems, try switching to a smaller font, or remove fonts you are not presently using
from memory.

OL400/410ex (96-02-03)

Chapter 11
Toner Cartridge Life

Toner Cartridge Life

How long your toner cartridge lasts depends on the print density the percentage
of the page that prints black.

- A typical letter has 3% to 5% print density, graphics usually have
higher density.

- Higher print density means toner is used up faster.

- At 5% print density, a toner cartridge will print an average of 2,000 pages.
Remember, this is only an average actual results may vary.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

The First Toner Cartridge

The First Toner Cartridge

The first toner cartridge in your new printer has to fill the drum reservoir and saturate
the developing roller with toner. Its normal that the first cartridge will produce about
1,000 pages.

However, the TONER LOW message may appear as early as 350-500 pages. The
printer will continue to print, but in time print will become light or faint in areas.

We suggest that you buy a toner cartridge as soon as TONER LOW appears and that
you install it as soon as print begins to deteriorate.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

When to Replace the Toner Cartridge

When to Replace the Toner Cartridge

soon

When the TONER LOW message displays, you will

need to replace the toner cartridge.

Make sure you have one handy. You can continue printing until print quality becomes unacceptable
If you keep printing until the toner is almost completely used up, you'll need to print between 10
and 20 pages after a new cartridge is installed before toner is redistributed and print quality returns
to normal.

.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Replacing the Toner Cartridge

Replacing the Toner Cartridge

Press the buttons to release the cover, then lift up (1). Pull the blue lock lever all
the way toward the front of the printer (2). Lift up and discard the cartridge (3).

- Follow the instructions for installing a new cartridge (

- Then clean the LED array (

).

) .

11

22

33

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Cleaning the LED Array

Cleaning the LED Array

The LED array is on the under side of the printer cover. Wipe it gently with the cleaning pad
that came with your toner cartridge. You can also use a clean, soft cloth with a small amount
of rubbing alcohol on it.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Image Drum Cartridge Life

Image Drum Cartridge Life

The life of an image drum depends on a number of factors, including temperature and
humidity, the type of paper you use, and the number of pages per job.
The image drum cartridge should last about 12,000 pages at one page per job,
16,000 pages at three pages per job, 18,000 pages at seven pages per job and 20,000
pages at fifteen pages per job.

These numbers are approximate since you wont print the same number of pages each time,
and environmental conditions and paper type used may vary.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

When to Replace the Image Drum Cartridge

When to Replace the Image Drum Cartridge

When the drum reaches 90% of its life, the CHG DRUM message displays. At this point,
be sure you have a new drum on hand so you can replace the old one as soon as the print
quality becomes faint or starts to deteriorate.

Drum and Toner are consumables and as such are subject to a 90-day warranty.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Image Drum Precautions

Image Drum Precautions
The image drum is fragile. Take these precautions when handling the cartridge:

- Don't touch the green drum surface.

- Don't set the cartridge down on anything that might scratch the surface of the drum.

- Don't expose the drum to direct sunlight and dont let it sit in room light for more than
5 minutes.

- Leave it in the package until youre actually ready to put it in the printer.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Replacing the Image Drum Cartridge

Replacing the Image Drum Cartridge

Turn off the printer and open the cover (1). Lift the cartridge out, with the toner
cartrdge in place (2). Unpack the new cartridge and remove the foam insert. Place
the new cartridge into the printer (3).The drum will sit in the printer; the closed
cover will hold it in place. Install a new toner cartridge.

Reset the drum counter (

11

You can use the toner cartridge from the old drum if the toner was recently replaced.
To avoid spilling toner, follow instructions for removing and reinstalling toner cartridge
carefully. If you get toner on clothing, brush it off with a dry cloth. Wash clothing in cold
water. Hot water sets toner.

).

22

33

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Resetting the Drum Counter

Resetting the Drum Counter

1) Turn the printer on while holding down MENU 1/Menu 2. USER MNT displays.

2) Press MENU 1/Menu 2 three times, until DRUM CTR RESET displays.

3) Press ENTER.

4) The drum counter resets.

5) WARM UP displays, then ON-LINE.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
B Maintaining your Printer (aka Ch. 11)

Using a Cleaner Page

Using a Cleaning Page

This process removes residual impurities from printing surfaces. It runs automatically
every ten pages
quality problems, such as repeating marks, blotching, and shading.

Set the printer off-line. Press LAST+and NEXT + simultaneously and hold for 2 seconds.
CLEANING, MANUAL LETTER REQUEST displays. Press the front of the printer to release
the manual feed tray (1). Pull the tray down (2). Adjust the guides (3). Insert a clean sheet
of 8 x 11 paper (4). The printer pulls it in and PRINT CLEANING displays. The cleaning
page prints, then OFF-LINE displays. Press ON-LINE.

(a blank sheet will not be produced)

. The cleaning page helps print

11

33

22

44

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Tray n Input Jam

Clearing Paper Jam Messages

TRAY n INPUT JAM
Slide the paper tray out of the printer (1). Remove the sheet that did not feed (2) .
Check the remaining sheets to make sure they're not wrinkled or stuck together.
Replace the tray. Open and close the cover to clear the message (3).

11

22

33

Rea

R

dy

PS

Oe/

inter

41

age Pr

OL

LED P

MENU 1

2

Menu

ENU 1

U 1

M

Menu 2

ME N

enu 2

NU 1

1

M

ME

Menu 2

MENU

nu 2

NU 1

Me

ME

Menu 2

MENU 1

u 2

conds

Men

ss 2 se

MENU 1

u 2

Pr e

Men

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Tray n Feed Jam Or Paper Exit Jam (Top)

TRAY n FEED JAM or PAPER EXIT JAM (top)

Open the cover (1). Lift out the image drum (2). Be careful: the fuser unit at the back of the
printer is hot! Remove the jammed paper (3). Replace the image drum (4). Close the cover.

11

33

22

44

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Paper Exit Jam (Rear)

PAPER EXIT JAM (rear)

Lift the top cover (1). Pull the jammed paper out from the back of the printer (2).
Pulling from the front may damage the printer. Remove the image drum and look to
make sure the paper is cleared and no pieces are left (3). Replace the image drum
and close the cover (4).

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Repacking the Printer

Repacking the Printer

When shipping the printer, use the packing materials that came with it. Be sure to
remove the image drum cartridge with the toner cartridge (1). Put the image drum
cartridge in the black bag and store it in a dark place until your printer is returned (2).

11

22

Shipping the printer with the drum and toner cartridge in the printer may cause severe
toner spillage.

Close the cover (3) and tape it shut (4). Remove and store the power cord and
cables. Wrap the printer in the plastic bag (5).

33

R

eady
R

/PS

1Oe

Printer

L 4

Page

1

O

LED

MENU

nu 2

Me

ME NU 1

2

MENU 1

Menu

Menu 2

MENU 1

2

NU 1

Menu

ME

Menu 2

MENU 1

2

U 1

s

Menu

MEN

enu 2

second

U 1

M

ress 2

ME N

enu 2

P

M

44

55

RR

ady

Re

r

e

e Printe

41 O

LED Pag

ENU 1

OL

M

Menu 2

MENU 1

2

ENU 1

Menu

M

Me nu 2

ME NU 1Menu 2

MENU 1

2

U 1

Menu

ME N

Menu 2

ME NU 1

u 2

conds

U 1

Men

ress 2 se

ME N

Menu 2

P

Put the four corner pieces in the box (6). Put the printer in the box and put the foam endcaps
in place (7). Close and tape the box (8). Pack and ship any accessories separately in their own
packages.

OL400/410ex (96-02-03)

166

277

OL 4OOe

LED Page Prin ter

388

OL400
LED Page P

Printin g Sp

eed:

Resolution :

RAM

Memory:

Compatib il ity:
Standard Interfaces:

4 pages pe

r minute300 dots per inch512KB to 4.5MBHP L

aserJet IIP Plu sCentronics Parall eland RS232-C

e

rinter

4 pa

ges per minute
300 dots per in ch
512KB to 4.5MB
HP LaserJet I

IP Plus

Centroni

cs Parall eland RS

232-C Serial 4 pages per min ute

Seria l

300 dots per inch5

12KB to 4.5MBHP LaserJe

Centronics Paralle l
and RS232-C Serial

4 pages per min ute300 dots p
HP LaserJet IIP Plu s

Ce

ntronics Paralle land RS232-C

t IIP Plu s

er inch512KB to 4.5MB

If the printer is shipped for service with the drum and toner installed, you may be assessed a
cleaning fee.

4 pages per minute300do

ts per inch512KB to 4.5

MBHPLaserJet IIP Plus
Centronics Para lle la nd
RS232-C Serial

4 page

s per minute300 dots per inch
512KB to 4.5MB
HP LaserJet II P Plus
Centroni

cs Paralleland RS232-C Seria

l

4 pages per minute3

Serial

00 dots per inch512KB to 4

.5MBHP LaserJet IIP Plus

Centronics Parallelan

d RS232-C Serial

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Printer Messages

Printer Messages

This table explains the messages that appear on the front panel display.

Category Message Lamp Explanation Action

Printer
Messages

88888888
88888888

INITIALIZING OFF Controller is being

WARM UP ON Printer is warming

ON-LINE
HPIIP*
ON-LINE
PWR SAVE

ON-LINE
HPIIP*

ON Displayed when

power is turned on.
The lamp and
display light for 1
second.

initialized.

up.

ON Ready to receive

data. Second line
alternates between
HPIIP* and PWR
SAVE when fuser
and fan are turned
off by power save
function.

BLINK Going Off-Line

when finished
processing.

No action needed.

No action needed.

No action needed.

No action needed.

No action needed.

OFF-LINE
HPIIP*

DATA
HPIIP*

DATA
HPIIP*

PRINT
FONTS

PRINT
MENU

OL400/410ex (96-02-03)

OFF Not on-line to

receive data.

ON Data remains in

buffer.

BLINK Data is being

received.

BLINK Font sample page

prints.

BLINK Menu page prints. No action needed.

Press ON-LINE to
enable printer to
receive data.
No action needed.

Press ON-LINE,
FORM FEED,
ON-LINE to empty
buffer.

No action needed.

No action needed.

PRINT
DEMO

BLINK Demo page prints. No action needed.

Maintenance
Menu Mode

RESET OFF Data not yet printed

is deleted from
buffer, printer
initializes to user
defaults.
Temporary DLL
fonts are deleted.

RESET
TO SAVE

OFF Data or DLLs in

buffer, menu
cannot be reset
automatically.

CPYnn N/A Displayed when

number of copies is
two or more, nn
indicates copies.

USER MTN OFF Maintenance Menu

has been
accessed.

MENU RESET OFF Menu reset option

has been
accessed.

No action needed.

Press RESET
button to save
changes and exit
menu.

No action needed.

Press MENU
button to see
categories.

Press ENTER to
reset Menus 1 & 2
to factory settings,
or press MENU to
see next category.

HEX DUMP OFF Hex Dump option

has been
accessed.

DRUM CNT
RESET

OFF Drum Counter

Reset option has
been accessed.

OP MENU OFF Control panel

Enable/ Disable
category accessed.
Change to Disable
to deactivate
control panel;
features can be
controlled only
through software.
To reset, enter
Maintenance Menu.

Press ENTER to
start hex dump of
received data, or
MENU for next
category. Power
OFF/ ON to exit
hex dump mode.

Press ENTER to
reset drum counter,
or press MENU for
next category.

Press NEXT + to
toggle
enable/disable then
press ENTER.

OL400/410ex (96-02-03)

Cleaning/
Maintenance

xxxxx
TONER LOW

N/A Toner is running

out. Another
message can
display on the first
line.

Replace toner
cartridge when print
quality deteriorates.

TONER SNS ON A fault occured in

the toner sensor;
image drum
cartridge is not
properly installed.

xxxxx
CHG DRUM

N/A Drum near end of

life. Another
message can
display on the first
line.

Install/reinstall
image drum
cartridge. If not
cleared, contact
Service.

Normal operations
continue. Replace
Image Drum
Cartridge when
print quality
deteriorates.

xxxxx
FUSER

N/A Fuser near end of

life. Another
message can
display on the first
line.

Normal operations
continue. When
print quality
deteriorates,
contact service to
replace fuser.

COVER OFF Cover is open. Close cover.

PRINT
CLEANING

BLINK Cleaning Page

being generated.

See Chapter 11( )
for Cleaning Page
instructions.

Paper Errors TRAY PAPER

OUT

TRAY n
INPUT JAM

TRAY n
FEED JAM

PAPER
EXIT JAM n

OFF Paper tray has run

out of paper.

OFF Paper jammed

while being
supplied from the
tray.

OFF Paper jammed

during feeding
inside printer.

OFF Paper jammed at

exit.

Add paper.

n=tray 1, 2.
See page 110 (
for instructions.

n=tray 1, 2. See
page 111 (

)

for instructions.

n=tray1, 2. See
page 111 (

) for

instructions.

)

OL400/410ex (96-02-03)

PAPER
SIZE ERR

OFF Wrong size paper

is in the tray.

Check paper in
tray; check for too
much paper.
Open/Close top
cover to recover
and continue.
Ensure that paper
size in menu or
software matches
size you are using.

Manual Paper
Feed Request

Buffer
Overflow

xxxxx
PAPER

xxxxx
MANUAL

REC BUFFER
OVERFLOW

PAGE BUF
OVERFLOW

OFF Request to load

specified size

Insert requested

size paper.
paper in tray. Top
line of message
may be any valid
paper size.

OFF Request that

specified size
paper be loaded in

Insert requested

size paper in

manual feed slot.
manual feed slot.
Top line of
message may be
any valid paper
size.

OFF Receive buffer is

full.

Press RECOVER

to continue. Check

flow control setting

in menu, cable

configuration.

OFF Page buffer is full. Press RECOVER

to continue.

Resend job

beginning with

page that did not

print. If problem

persists, set REC

BUFF=8K, FONT

PROT=OFF in

MENU 2 MEMORY

USAGE. Resend

job. If job still

cannot print,

additional memory

is required.

PRINT
OVERRUN

OL400/410ex (96-02-03)

OFF Page is too

complicated to print

Press RECOVER

to release error.

Set PAGE BUF to

larger value in

Menu 2.

DLL BUFF
OVERFLOW

OFF Data in the DLL

buffer has
overflowed.

Press RECOVER

to continue.

Decrease amount

of DLL fonts

(Windows

TrueType) or install

more memory.

Font Card
Messages

Controller
Errors

MACRO
OVERFLOW

OFF Data in the Macro

Buffer has
overflowed.

CARD
FORMAT

CARD
ERROR

OFF Font card is not

recognized.

OFF Card removed

during Menu or
On-Line status.

ERROR nn
aaaaaaaa

OFF Error occurred in

controller.
nn = Exception
Code. aaaaaaaa =
Error Address.

ERROR nn OFF Indicates internal

error. nn = type of
error.

Press RECOVER

to continue.

Decrease Macro

size or install more

memory.

Remove card and

power on to

recover. NOTE:

Install and remove

card only with

power off.

Turn printer off,

reinstall card, turn

printer on.

Turn printer off/on

to recover. If error

continues, contact

service.

Call Service if

turning the power

off and on does not

clear error.

Interface Errors HOST I/F

ERROR

OFF Error in serial I/F.

Displayed when
parity error, framing
error or overun
error is detected.

Press RECOVER

to release error.

Check protocol of

host and printer.

Contact service.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Print Quality Problems

Print Quality Problems

Before consulting a service representative regarding a print quality problem, check
the table below to see if there is a solution, or something you might have overlooked.

Symptom Problem Solution

Blank sheets printed. Image drum cartridge may

have been exposed to light.

Empty or missing toner
cartridge.

Entire page prints faintly. Empty toner cartridge. Pages

get fainter after toner is used
up.

Page has gray background. Static electricity, generally

from dry, cotton fiber papers,
causes toner to stick to
background.

Has image drum been
exposed to light?

Leave image drum cartridge in
total darkness for several
hours. If this fails to restore it,
install new image drum
cartridge.

Install new toner cartridge.

Install new toner cartridge.

Change papers to an
acceptable laser bond or use
a humidifier.

Leave image drum cartridge in
total darkness for several
hours. If this fails to restore it,
install new image drum
cartridge.

Page prints all black. Hardware problem. Contact your service

representative.

Page has repetitive marks. Damaged image drum

cartridge causes repetitive
marks every 1.6 inches due to
surface nicks and scratches.

An oblong area of faint print
appears on each page.

Vertical white streaking or
faint areas on page.

OL400/410ex (96-02-03)

"dropout" caused by using
cotton bonds in high humidity.

Toner is low and does not
distribute properly or the drum
is worn out.

LED array dirty. Clean LED array.

Install new image drum
cartridge.

Change paper stocks, or use
a dehumidifier; check toner.

Replace toner cartridge.
Check drum and replace the
drum, if necessary. Contact
service.

(See(

))

Vertical black lines. Scratched image drum. Replace the image drum

cartridge.

Is toner low? Replace toner cartridge.

Hardware problem. Contact service.

Fuzzy print Dirty LED array. Clean LED array.

(See (

))

Distorted print Paper path, lamp assembly,

or fusing unit problem.

Faded print after installation. Toner cartridge is not correctly

installed.

Smeared or blotched print. Dirty or defective fuser

assembly or other hardware
problem.

Printed page is light or
blurred.

Bold characters and dark lines
are smeared.

Print is darker than usual. Darkness setting is too high. Change darkness setting.

Is toner low? Replace toner cartridge.

Is paper meant for laser
printers?

LED array is dirty. Clean LED array. (See ( ))

Toner is low. Install new toner cartridge.

Generate Cleaning Page.
(See (
Contact service.

Install toner cartridge
correctly.

Generate Cleaning Page.
(See (

Use recommended paper.

(See (

))

)) Contact service.

))

Pages curl excessively Printing on wrong side of

paper. High humidity.

Moisture in paper. Improper
storage.

High Humidity. Recommended operating

OL400/410ex (96-02-03)

Turn paper over in tray. Note
arrow on paper package.
Install paper print side down in
tray.

Avoid storing paper in areas of
excessive temperature
changes and humidity.

humidity: 20-80%

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Software Problems

Software Problems

Software controls printing feaures. Make sure you have selected the right driver in your
software. (See (

Symptoms Problem Solution

)) See your software documentation for more information.

Blank pages appear between
printed pages.

Cannot get justified right
margin with a proportionally
spaced font.

Control codes not operating
correctly.

Data sent to printer does not
print, but DATA message
appears.

Number of lines per page in
software is not equal to
number of lines per page of
printer.

Right justification with
proportional fonts is a
software feature.

Incorrectly entered control
codes.

A form feed has not been
sent.

Many software packages
assume 66 lines per page;
your printer default is 60.
Adjust software accordingly,
or set LINES/Pg in Menu 1
to equal lines per page in
software.

Check your software manual
to see if this feature is
supported.

Check for confusion of letter
l with number 1, letter O with
number 0; make sure you
are using upper/ lower case
correctly; make sure font is
specified correctly and is
available.

Press the ON-LINE button to
take the printer off-line, then
press the FORM FEED
button to eject the final page,
or send a form feed
command (decimal character

12). If desired, set
AUTOEJCT in MENU2.

Data is sent to printer, but
nothing happens. ON-LINE
message appears.

Last page of document not
printed.

OL400/410ex (96-02-03)

Wrong interface. Select correct interface. (See

No form feed provided at
end of document.

Chapter 5.(

Press the ON-LINE button to
take the printer off-line, then
press the FORM FEED
button to eject the final page
or send the form feed code
(decimal character 12). If
desired, set AUTOEJCT in
MENU 2.

))

First line on page won't print. Tops of letters extend into

unprintable area, so none of
them print.

Set your software to print
within the printable area.

Graphics won't position
properly.

Parts of control codes are
printed at the beginning of
documents.

Parts of documents are
missing at the edges of the
printed sheet.

Print job started with italics,
changed to bold, but italics
still output.

Printer ignores control codes
sent prior to printing a
document.

Wrong reference point being
used.

Command sent is not a true
printer command, generally
because the ESC character
was not sent.

Software is attempting to
print beyond the printer's
maximum image area.

Font selection is by priority,
and italic is "higher" than
bold.

The application software
automatically sends a reset
command before printing.

Take your measurements
from the printable area, not
from the physical edges of
the page.

Before sending control codes
through an application, make
sure the ESC character can
be entered, and is entered
properly.

Adjust software page
margins to printer's
maximum margins
(8" X 10½" for standard
sheets).

Turn italics off before turning
bold on.

Embed the control codes in
the text to be printed.

Garbage prints out. Incorrect driver is installed. Install an appropriate driver

Printer's output is below
rated speed.

Delays are caused by
software formatting routines,

(See Chapter 6.(

For maximum speed, output
plain text.

))

graphics downloads, and
other applicationspecific
factors.

Size of top margin increases
with each page printed.

Creeping text. Number of
lines per page in software is
not equal to number of lines
per page of printer.

Many software packages
assume 66 lines per page,
but your printer's default is

60. Adjust software
accordingly, or set LINES/
Pg in Menu 1 to equal lines
per page in software.

Strange symbols appear
during
normal printing.

Wrong symbol set. Make sure the symbol set

selected corresponds to
symbol set resident, in font
card, or in soft font.

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
C Problem Solving (aka Ch.12)

Hardware Problems

Hardware Problems

Symptoms Problem Solution

Font card doesn't work. Card may not be correctly

installed.

Graphic image prints partly
on one page, partly on the
next.

Nothing happens, but printer
indicates it is ready to
receive data.

Garbage prints. Incorrect cable configuration.

Insufficient printer memory
for this image at this
resolution.

Configuration error. Check cable connection; if

(Also, see Software
Problems.(

))

Reinstall card: 1. Turn off
printer. 2. Install font card,
making sure it is firmly
seated. 3. Turn printer on.
Use the correct font
selection procedure.

Change the resolution,
reduce the image size, or
install more memory in your
printer. Increase PAGE BUF
in Level 2 Menu.

serial, make sure appropriate
MODE command has been
used (PC). If more than one
printer is available, make
sure your printer has been
selected. Make sure your
printer is on-line.

Check cable configuration,
continuity, and length.

Printer freezes or displays
error message when
computer is rebooted.

Odors Gases are given off by forms

OL400/410ex (96-02-03)

Booting the computer while
the printer is on can cause a
communications error.

or adhesives passing
through the hot fusing unit.

Take printer off-line before
rebooting computer.

Make sure the forms you use
can withstand heating, and
provide adequate ventilation.

Appendix A
Specifications

Specifications for the OL400e and OL410e

Catagory Description

Print Speed

Print Method

Resolution

Memory

RAM

ROM

4 pages per minute

LED

OL400e

OL410e 600 dpi class output

OL400e 512KB Standard, 4MB optional

OL410e 2MB standard, 3MB optional

OL400e 512KB

OL410e 3MB

300 X 300 dots per inch (dpi)

Emulation

Communication Interface

Fonts

Symbol sets

OL400/410ex (96-02-03)

OL400e HPIIP (PCL 4.5)

OL410e HPIII (PCL 5)

Parallel, RS232C serial (9 pin), Automatic
Interface Switching

OL400e Bitmap typefaces: Courier, LinePrinter,

Swiss, Dutch, USPS PostNet Bar Code

OL410e Scalable Typefaces: CG Times, Univers,

Courier; Bitmap Typeface: Line Printer,
USPS PostNet Bar Code

Paper Handling

OL400e 40 symbol sets

OL410e 60 symbol sets

Supply Universal/letter cassette - 100 sheet: Letter,

Executive, A4, A5, B5, A6, Free

Output 100 sheets face down, 50 sheets face up

Manual feed

Paper Weight

Auto Feed 16-24 lb

Manual Feed 16-35 lb

Noise Level

Operating 42 dBA

Standby 35 dBA

Power Save/Quiet Mode 19 dBA

Reliability

Toner Life 2,000 pages (letter), approx. 5% density

Image Drum Life 20,000 pages, continuous, 5% density;

Envelopes, Transparencies, Label stock,
heavy stock, odd sizes

16,000 pages, 3 pages/job, 5% density

Mean Time to Repair

Physical Characteristics

Electrical

OL400/410ex (96-02-03)

20 minutes

(MTTR)

Duty Cycle 6,000 pages per month

Width 12.6" (320 mm)

Depth 14.2" (360 mm)

Height 6.3" (155 mm)

Weight 17 lb (7.7 kg)

Frequency 50/60 HZ ±2%

Power Consumption

Power Save Mode approx. 15 watts

Typical operation approx. 80 watts

Voltage 120 VAC +5.5% - 15%; 240 VAC model

available

Idle approx. 40 watts

LED Display

AC Cord

Environmental
Requirements

Operating Temperature 50 to 89.6F (10-32°C)

Storage Temperature 14 to 109.4F (20-43°C) maximum 1 year

Operating Humidity 20-80% Relative humidity @ 25°C

Storage Humidity 10-90% Relative humidity @ 35°C

8 characters each in 2 lines; 9 languages
available

5.9 ft. (1.8m) detachable

(with- out drum and toner)

OL400/410ex (96-02-03)

Appendix B
Serial Interface Pin Assignments

Serial Pin Assignments

The OL400e/410e has a 9-pin serial connector. If your cable has a 25-pin connector on the printer end,
see your dealer for a 9-to-25-pin adapter.

Pin Signal Symbol Direction

1 Data Carrier Detect DCD -

2 Receive Data RD To Printer

3 Transmit Data TD From Printer

4 Data Terminal Ready DTR From Printer

5 Signal Ground SG -

6 Data Set Ready DSR To Printer

7 Request to Send RTS From Printer

8 Clear to Send CTS To Printer

9 Ring Indicator RI -

Shell Frame Ground - -

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
E Serial Interface (aka App. B)

Interface Settings

Interface Settings

Your printer and computer interface settings must be the same. Use Menu 2 to change the printer
settings (

). These are the items that control the printers serial interface and their default settings:

Flow Control: DTR Hi

Baud Rate: 9600

Data Bits: 8

Parity: None

Minutes Busy: 200 msec

OL400/410ex (96-02-03)

Manual Name:
Chapter:

OKIDATA OL400e & 410e
E Serial Interface (aka App. B)

Serial Cable Configurations

Serial Cable Configurations

The following are OL400e/410e minimum required cable configurations.
PRINTER COMPUTER

9-pin connector 25-pin connector
2 RD 2 TD
3 TD 3 RD
4 DTR 6 DSR
5 GND 7 SG
7 RTS 5 CTS

-----------------------------------------------------------­PRINTER COMPUTER
9-pin connector 9-pin connector
2 RD 3 TD
3 TD 2 RD
4 DTR 6 DSR
5 GND 5 GND
7 RTS 8 CTS

------------------------------------------------------------­PRINTER COMPUTER
9-pin connector 25-pin connector
with 25-pin adapter
2 TD 3 RD
3 RD 2 TD
4 RTS 5 CTS
7 SG 7 GND
20 DTR 6 DSR

OL400/410ex (96-02-03)