Oki C830 Reference Guide

Contents Table des matières

Ordering Replacement

Supplies . . . . . . . . . . . . . . . . . . 4

Using the Printer Menu . . . . . . . 5

Navigating . . . . . . . . . . . . . . . .5

Menu Summary. . . . . . . . . . . . .6

Print Media Settings . . . . . . . . . 8

Tray 1 and Optional Trays

2 and 3. . . . . . . . . . . . . . . . . . . 9

Usable Print Media. . . . . . . . . . .9

Loading Paper. . . . . . . . . . . . .10

Multi-Purpose Tray . . . . . . . . . 11

Usable Print Media. . . . . . . . . .11

Loading Print Media . . . . . . . . .12

Exit Trays. . . . . . . . . . . . . . . . . 13

Duplex Printing . . . . . . . . . . . . 14

Power Save Mode . . . . . . . . . . 15

Clearing Media Jams . . . . . . . . 16

The H

ELP

Button. . . . . . . . . . . . 24

Error Messages . . . . . . . . . . . . 25

Maintenance . . . . . . . . . . . . . . 33

Service & Support . . . . . . . . . . 38

Commande de fournitures. . . . 39

Utilisation des menus de

l'imprimante . . . . . . . . . . . . . 40

Déplacement . . . . . . . . . . . . . 40

Sommaire des menus . . . . . . . 41

Paramètres de support

d’impression . . . . . . . . . . . . . 43

Bac 1 et bacs 2 et 3

optionnels . . . . . . . . . . . . . . . 44

Supports pris en charge . . . . . 44

Chargement des supports

d'impression . . . . . . . . . . . . 45

Bac multifonction . . . . . . . . . . 46

Supports pris en charge . . . . . 46

Chargement des supports . . . . 47

Sortie des tirages . . . . . . . . . . 48

Impression recto verso . . . . . . 49

Mode Économie d'énergie . . . . 50

Suppression des bourrages . . . 51

Bouton Help [Aide] . . . . . . . . . 59

Messages d'erreur . . . . . . . . . . 60

Entretien . . . . . . . . . . . . . . . . . 68

Service et support . . . . . . . . . . 73

59398101

Contenido Sumário

Cómo colocar sus pedidos de

suministros . . . . . . . . . . . . . . 74

Cómo utilizar el menú de la

impresora . . . . . . . . . . . . . . . 75

Navegación. . . . . . . . . . . . . . .75

Resumen del menú . . . . . . . . . 76

Configuración de los medios

de impresión . . . . . . . . . . . . . 78

Bandeja 1, y Bandejas 2 & 3

opcionales . . . . . . . . . . . . . . . 79

Medios de impresión

utilizables. . . . . . . . . . . . . . .79

Cómo cargar papel . . . . . . . . .80

Bandeja multiuso. . . . . . . . . . . 81

Medios de impresión

utilizables. . . . . . . . . . . . . . .81

Cargar el medio

de impresión. . . . . . . . . . . . .82

Bandejas de salida. . . . . . . . . . 83

Impresión duplex . . . . . . . . . . 84

Modo de ahorro de energía . . . 85

Solución de atascos. . . . . . . . . 86

El botón H

Mensajes de error . . . . . . . . . . 95

Mantenimiento. . . . . . . . . . . . 103

Servicio & Soporte. . . . . . . . . 108

ELP

(Ayuda) . . . . . . . 94

Pedidos de suprimentos de

reposição. . . . . . . . . . . . . . . 109

Uso do menu da impressora . 110

Navegação . . . . . . . . . . . . . 110

Resumo do menu . . . . . . . . . 111

Configurações da mídia de

impressão . . . . . . . . . . . . . . 113

Bandeja 1 e bandejas

opcionais 2 e 3 . . . . . . . . . . 114

Mídias de impressão

utilizáveis . . . . . . . . . . . . . 114

Colocação do papel. . . . . . . . 115

Bandeja multifuncional . . . . . 116

Mídias de impressão

utilizáveis . . . . . . . . . . . . . 116

Colocação da mídia

de impressão . . . . . . . . . . . 117

Escaninhos de saída . . . . . . . 118

Impressão duplex . . . . . . . . . 119

Modo de economia

de energia . . . . . . . . . . . . . . 120

Eliminação de atolamentos

de papel. . . . . . . . . . . . . . . . 121

Botão H

Mensagens de erro . . . . . . . . 130

Manutenção . . . . . . . . . . . . . . 138

Assistência técnica e suporte 143

ELP

. . . . . . . . . . . . . . 129

English

Ordering Replacement Supplies

How to Order

• Consult the dealer where you purchased your printer.

• Consult an Oki Data Authorized Sales or Service Dealer. For your nearest dealer, call 1-800-654-3282.

• U.S., Puerto Rico, Guam, U.S. Virgin Islands only: Order on the Internet at

WWW.OKIPRINTINGSOLUTIONS.COM

• U.S. only: Order toll-free by phone at 1-800-654-3282, using

, MasterCard®, or AMEX®.

VISA

Order Numbers

Toners

Important! Use only genuine Oki Toner Cartridges.

Drums

Drum Part No.

Black 44064016 Cyan 44064015 Magenta 44064014 Yellow 44064013

Fusers and Transfer Belt

Item Part No.

Fuser, 120V 43529404 Fuser, 230V 43529409 Transfer Belt 43449704

Installation

These items include installation instructions.

Toner Part No.

Black 44059112 Cyan 44059111 Magenta 44059110 Yellow 44059109

4 • English

Using the Printer Menu

Navigating

Note

Settings made in the printer driver will override the printer menu settings.

Navigating the Menu

NTER

▼

or the ▲

NTER

button

N LINE

1. Press the E button to enter the Menu mode.

2. Press the button repeatedly to scroll through the Categories, Items and Values.

3. Press the E to select a Category, Item or Value to change, or to engage the new setting for a Value.

4. Press the Back button to go back up a level in the menu.

5. Press the O button to save the setting and to exit the Menu mode.

For Example

If the MP Tray will normally be loaded with index cards, set the printer menu as follows:

NTER

▼

repeatedly to scroll

NTER

to select Tray

▼

repeatedly to scroll

▼

repeatedly to scroll

▼

repeatedly to scroll

N LINE

to engage the

1. Press E

2. Press down to Menus. Press E

3. Press E Configuration.

4. Press down to MPTray Config. Press

NTER

5. Press down to Media Type. Press E

6. Press down to Card Stock. Press E

An asterisk appears next to Card Stock.

7. Press O setting and to exit the menu.

NTER

Using the Printer Menu

Menu Summary

Summary of Menu

Print Media Settings

Important! Always make sure the media setting matches the print media you are using.

Improper media settings:

• cause poor quality printing

•cause flaking

• can damage the printer

Note

Printer driver settings override printer menu settings.

Default Media Weight

Setting

The default media weight setting for Tray 1 and the MP Tray is Light.

Changing the Media

Weight for One Print Job

If you are printing a job on special media, you can temporarily load the media in a tray and change the media settings for that tray in the driver as you print the job.

Media Weight Settings

Setting Media Weight

Light US Bond: 17 to 20 lb.

Index: 35 to 42 lb. Metric: 64 to 82 g/m

Medium Light

Medium US Bond: 24 to 28 lb.

Heavy US Bond: 30 to 34 lb.

Ultra Heavy

Ultra Heavy2

US Bond: 22 to 24 lb. Index: 46 to 50 lb.

Metric: 83 to 90 g/m

Index: 50 to 58 lb. Metric: 91 to 105 g/m

Index: 62 to 71 lb. Metric: 106 to 128 g/m

US Bond: 36 to 54 lb. Index: 75 to 113 lb. Cover: 50 to 75 lb.

Metric: 129 to 203 g/m US Bond: 54 to 58 lb.

Index: 113 to 141 lb. Cover: 75 to 80 lb.

Metric: 204 to 220 g/m

8 • English

Tray 1 and Optional Trays 2 and 3

Usable Print Media

Media Specifications

Weight Range

Standard

Sizes:

Custom Sizes:

Must be defined

in driver before

printing: see

your on-line

User’s Guide.

Capacity:

Tray 1: 17 to 32 lb. US Bond (64 to 120 g/m2) Optional Trays 2, 3: 17 to 47 lb. US Bond (64 to 176 g/m2)

Note:

When using duplex printing, the weight range is

restricted to a maximum of (105 g/m Letter LEF*, Letter SEF**, Tabloid, Legal-14, Legal-13.5,

Legal-13, Executive, A3, A4 LEF, A4 SEF, A5,B4, B5 LEF, B5 SEF. Tray 1 only: A6.

Simplex Printing (printing on one side):

• Min.: 4.1 x 5.8" (105 x 148 mm)

• Max.: 12.91” x 17'' (328 x 432 mm) Duplex Printing (printing on both sides): duplex unit is

standard on Models C830dn and C830dtn, optional on Model C830n):

• Min.: 5.8 x 7.16'' (148 x 182 mm)

• Max.: 11.7 x 16.5'' (297 x 420 mm)

Tray 1: 300 sheets of 20-lb. (75 g/m2) paper Optional Trays 2, 3: 530 sheets of 20-lb. (75 g/m

) paper

* LEF = Long Edge Feed: ** SEF = Short Edge Feed.

9 • English

Tray 1 and Optional Trays 2, 3 (cont.)

Loading Paper

6 Important! Adjust the paper

size dial to the size of the paper being used.

10 • English

Multi-Purpose Tray

Usable Print Media

Media Specifications

Weight Range

Standard Sizes:

Custom Sizes:

Must be defined

in driver before

printing: see your

on-line User’s

Guide.

Takes:

17 to 58 lb. US Bond (35 to 120 lb. Index, 64 to 220 g/m2 metric) Banner Paper: 22 to 34 lb. US Bond (83 to 128 g/m

Letter LEF*, Letter SEF**, Legal-14, Legal-13.5, Legal-13, Tabloid, Executive, A3, A4 SEF, A4 LEF, A5, A6, B4, B5 SEF, B5 LEF, and COM-10, DL, C4 and C5 Envelopes.

Min. 2.5 " x 4.1 " [64 x 105 mm] Max. 11.69" x 17" [297 x 432 mm] Default = Letter (LEF) . Banners: 8.25" to 11.69'' (210 to 297 mm) wide by 17" to

52" (432 mm to 1320 mm) long. Must be fed one sheet at a time.

• 100 sheets 20-lb. (75 g/m2) paper

•10 envelopes

• 20 sheets of labels

• Transparencies, short edge feed, one at a time

• Banners, one at a time

)

* LEF = Long Edge Feed: ** SEF = Short Edge Feed.

11 • English

Multi-Purpose Tray (cont.)

Loading Print Media

Letterhead Stationery

•Load face up, top edge the printer.

Envelopes

• Load print side up (flap down) with top edge aimed printer.

into

the

12 • English

Exit Trays

Top (Face Down) Exit

Tray

This is the exit tray that is normally used.

• For papers up to 34 lb. US Bond (128 g/m

• Holds up to 250 sheets of 20-lb. US Bond (75 g/m

•Sheets exit face down.

) paper.

Rear (Face Up) Exit Tray

• Provides straight-through, curl-free print path for transparencies, envelopes, labels and heavy paper.

• Handles paper from 17 to 58 lb. US Bond (64 to 220 g/m

• Holds up to 100 sheets of 20-lb. US Bond (75 g/m

• Sheets exit face up (for multi-page documents, select reverse order printing in your application Print dialog box).

) paper.

Note

If the rear tray is open, all printed pages will exit there regardless of the printer driver setting.

Opening the Rear Exit Tray

13 • English

Duplex Printing

(Printing on Both Sides of the Page)

Long Edge versus Short

Edge

Long Edge

Short Edge

Paper Sizes

•

Standard

Legal-13.5, Legal-13, Tabloid, Executive, A3, A4 LEF, A5 SEF, B4, B5 LEF.

Custom

•

5.8" x 8¼" (148,5 x 182 mm), maximum 11.69 x 16.5" (297 x 420 mm).

: Letter, Legal-14,

: MP Tray only, minimum

How to Print a File Using

the Duplexer

Open the file you wish to print and

→

click File C830 printer.

Windows

1. For all but Windows 2000, click Properties or Preferences. Otherwise go to step 2.

2. On the Setup tab, select Long Edge or Short Edge under 2-Sided Printing.

Print. Select your

Specifications

Paper Weight

17 to 28 lb. US Bond (64 to 105 g/m2).

Note

If you experience curling, switch to 28 lb. paper.

Paper Feed

Tray 1, optional Tray 2 or MP Tray.

Paper Exit

Top Exit Tray or Rear Exit tray.

14 • English

Macintosh

1. Under Presets, select Duplex.

2. Under Duplex, select Long-Edge Binding or Short-Edge Binding.

Power Save Mode

Power Save sets how long the printer waits before going into standby mode. This saves energy, but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings.

Setting the Power Save

Interval

1. Press E

2. Press down to Menus. Press Enter.

3. Press down to System Adjust. Press E

4. Press E Time.

5. Use power save time you wish to select (5, 15, 30, 60 [default], or 240 minutes), then press E

An Asterisk (*) appears next to the value.

6. Press On Line to set the new value and exit the menu.

NTER

▼

repeatedly to scroll

▼

repeatedly to scroll

NTER

to select Power Save

▼

and ▲ to highlight the

NTER

Disabling (or

Re-enabling) Power Save

Only the System Administrator can disable or re-enable the Power Save Mode. Information on doing this can be found under “Menu Functions” in the on-line User’s Guide on the CD supplied with your printer.

15 • English

Clearing Media Jams

382

385

381

380

390

370

383

373

391

392

393

371

When “Paper Jam” appears on the second line of the display, there is print media jammed in the printer. Depending on where the media is jammed, there may be more than one sheet stuck in the printer.

If one sheet is removed and there are still more sheets in the printer, the initial message will go away temporarily, then “Paper Jam” will appear again.

372

Paper Jam Error Message Summary

Error No. Location of Jam Error No. Location of Jam

370 371 Duplex input* 385 Fuser Unit

372 Duplex misfeed* 390 MP Tray 373 Duplex unit multifeed* 391 Paper Tray 1 380 Paper feed 392

381 Paper path 393 3rd Paper tray* 382 Paper exit

1.Applies only if this option is installed.

Duplex reversal

16 • English

383 Duplex entry*

Paper tray*

Clearing Media Jams (cont.)

The box below contains a summary of the basic process for clearing jams.

Lower cover, but

do not latch

For more details see the pages which follow.

17 • English

Clearing Media Jams (cont.)

1. Open the top cover.

2. If a sheet is well advanced out of the top of the printer, grip it and pull gently to draw it fully out.

Note

If the sheet is not well advanced, it will be removed in step 7.

Caution The fuser may be hot! It is clearly labelled. Do not touch it.

Note the location of the various color toner cartridges.

1 = Cyan 2 = Magenta 3 = Yellow 4 = Black

Caution! Do not touch the green image drum surface or expose it to light for more than 5 minutes.

18 • English

Clearing Media Jams (cont.)

Remove all the image drums/toner cartridges, and place them on a flat surface.

Cover them to protect them from light.

Gently remove any jammed sheet(s).

If a sheet is stuck in the fuser, pull the fuser release lever (1) forward, then remove the sheet.

19 • English

Clearing Media Jams (cont.)

7. If the sheet is difficult to remove from the fuser:

Caution! The fuser may be hot! It is clearly labelled. Do not touch it.

a. If it is not already in use,

lower the rear exit tray

b. Reach in and push the fuser

release lever (1) and pull the sheet out from the back.

c. If you are not using the rear

exit tray, close it.

8. Replace the image drums/toners, being careful to install them in the proper sequence.

20 • English

C = Cyan M = Magenta Y = Yellow K = Black

Clearing Media Jams (cont.)

Lower the printer cover to protect the image drums from light, but do not latch it.

For printers equipped with the optional duplexer:

Open the duplex unit cover and remove any sheets.

Close the duplex unit cover.

21 • English

Clearing Media Jams (cont.)

Front Jams

10.

If it is not already open, lower the MP Tray, then lift the inside cover release (1) and open the inside cover.

12.Close the inside front cover.

11.Remove any jammed paper.

13.

22 • English

If you are not using it, close the MP Tray.

Clearing Media Jams (cont.)

14.

Pull out the paper tray and remove any jammed paper.

For printers equipped with the optional paper tray(s):

Pull out the optional paper tray and remove any jammed paper.

15.

Close the tray.

16.

23 • English

Press down on the printer cover to latch it.

The H

Your printer has a built-in help system.

When you see the message

Please see HELP for details

on the display, press the H button (1).

The display shows information that will help you correct the error.

Use the through the Help information.

For more information, see the on-line User's Guide on the Documentation CD provided with your printer.

ELP

Button

▼

key to move down

ELP

24 • English

Error Messages

Here are the more common error messages and what to do when you see them.

Whenever you see the line “Please see HELP for details” at the bottom of the display, you can press the Help button on the control panel for more information.

Toner Cartridge Error

Messages

Toner Sensor Error XXXX

There is a problem with the toner cartridge color XXXX.

Open the cover. Check to be sure that the indicated

toner cartridge is firmly seated in the drum and that the lock lever is pushed as far toward the back of the printer as it will go. Close the cover.

If this does not clear the message, call your local service dealer.

XXXX Toner Low

Appears on the second line of the display to indicate that the color toner indicated (XXX) is nearing end of life. Be sure you have the required genuine Oki replacement toner on hand (see page 4).

Note

If you have changed the Low Toner setting to Stop, the ATTENTION light will blink and you must either replace the toner cartridge immediately or press the ON LINE button to continue printing.

Non Genuine XXXX Toner

Appears on the second line of the display to indicate that the toner cartridge color XXXX does not have the correct RFI chip.

XXXX:

• 550 = Yellow

•551 = Magenta

•552 = Cyan

•553 - = Black

Replace the indicated color toner with a genuine Oki toner cartridge.

25 • English

Error Messages

Image Drum Error

Messages

XXXX Image Drum Near Life

Appears on the second line of the display to indicate that the color XXXX image drum is nearing end of life. Be sure to have the required replacement image drum on hand (see page 4).

Install New Image Drum Image Drum Life XXXX

Please see HELP for details

Image drum of color XXXX needs to be replaced.

XXXX:

• 350 or 560 = Yellow

• 351 or 561 = Magenta

• 352 or 562 = Cyan

• 353 or 563 = Black Replace the indicated image drum. (See the instructions supplied with

the image drum.)

Check Image Drum XXXX

Please see HELP for details

Indicate that the XXXX image drum is not properly installed.

XXXX:

340 = Yellow 341 = Magenta 342 = Cyan 343 = Black

26 • English

Error Messages

Belt and Fuser Error

Messages

ZZZZ Near Life

Appears on the second line of the display to indicate that the item ZZZZ (belt or fuser) is nearing its end of life.

Be sure you have the required replacement item on hand (see page 4).

Change ZZZZ Unit

Appears on the second line of the display to indicate that the item specified (belt or fuser) has reached its end of life and needs to be replaced.

Install New ZZZ Unit ZZZ Unit Life

Please see HELP for details

Indicates that ZZZ (Belt or Fuser) must be replaced.

Check ZZZZ Unit

Please see HELP for details

Indicate that the item ZZZ (Belt or Fuser) is not properly installed.

27 • English

Error Messages

Paper Tray Error

Messages

XXXX Empty

Appears n the second line of the display to indicate that more print media needs to be loaded in the specified tray (XXXX).

Install Paper Tr ay X MMMM Press ONLINE Button

A print job has been sent to TrayX, but the tray is empty.

Load the required media (MMMM), then press the On Line button.

Install Paper MP Tray XXXX Press ONLINE Button

Change Paper in TrayX SSSS MMMM Press ONLINE Button Please see HELP for details.

The media in the tray selected for the print job does not match the media specified for the print job.

Remove the print media from the tray and substitute the requested size (SSSS) and type (MMMM) of media, then press the On Line button. .

Change Paper in MPTray SSSS MMMM Press ONLINE Button Please see HELP for details

The media in the MP tray does not match the media specified for the print job.

Remove the print media from the MP tray and substitute the requested size (SSSS) and type (MMMM) of media, then press the On Line button.

A print job has been sent to the MP Tray, but the required print media is not loaded in the tray.

Load the required media (XXXX), then press the On Line button.

28 • English

Error Messages

Paper Tray Error

Messages (cont.)

Check Paper Paper Size Error Tr ay X

Please see HELP for details

An inappropriate size media is loaded in the indicated tray.

Open the tray and check for missfeeds, removing any jammed media.

Load an appropriate size media in the tray. Open and close the top cover to clear the error and continue printing.

Paper Jam Error

Messages .

XXX Paper Jam YYY

Please see HELP for details

“Paper Jam“ appears on the second line of the display when paper jams in the printer.

To fix the problem, see “Clearing Media Jams” stating on page 16, or press the HELP button on the printer control panel.

Check Paper Paper Multi Feed Tr ay X

Please see HELP for details

Two or more sheets of paper stuck together and both fed from the tray.

Pull open the tray and remove any missfed sheets, then open and close the top cover to clear the error and continue printing.

29 • English

Error Messages

“Paper Remain” Error

Messages

Note

These messages should not appear if the procedure described under “Clearing Media Jams” starting on page 16 is followed when clearing paper jams. .

Open Cassette Paper Remain TTTT

Please see HELP for details

Additional paper is jammed in the indicated tray TTTT:

631 = Tray 1 632 = (optional) Tray 2 633 = (optional) Tray 3

Pull out the tray and remove the jammed paper.

For more information, see “Clearing Media Jams” starting on page 16, or press the HELP button on the printer control panel.

Open Cover Paper Remain Front Cover

Please see HELP for details.

Additional paper is jammed behind the front cover.

For more information, see page 22, or press the HELP button on the printer control panel. .

Open Cover Paper Remain To p C ov e r

Please see HELP for details

Additional paper is jammed around the top cover. Error Codes:

638 = paper transport path 639 = paper exit path 640 = duplex entry path

For more information, see “Clearing Media Jams” starting on page 16, or press the HELP button on the printer control panel.

30 • English

+ 113 hidden pages