Oki C823n User Guide

C813n C823n/C823dn C833n/C833dn C843n/C843dn ES8433 ES8443

- 1 -

●● About the Product Warranty

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

All rights are reserved by Oki Data Corporation. You must not copy, transfer, translate, etc. the content herein without authorization. You must obtain written permission from Oki Data Corporation before doing any of the above.

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft Corporation.

Apple, Mac and OS X are registered trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

This product complies with the requirements of the Council Directives 2014/30/EU (EMC), 2014/35/EU (LVD), 2014/53/EU (RED), 2009/125/EC (ErP) and 2011/65/EU(RoHS), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related Products and Restriction on the use of certain Hazardous Substances in electrical and electronic equipment.

The following cables were used to evaluate this product for EMC directive 2014/30/EU compliance, and configurations other than this may affect that compliance.

cable type

Power 1.8

USB 5.0

LAN 15.0

length

(meters)

core shield

- 2 -

●●(1(5*<67$5

Target countries of the ENERGY STAR program are the United States, Canada and Japan.

It is not applicable to other countries. This product is compliant with ENERGY STAR v2.0 only.

●● Emergency rst aid

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inhaled, move the person to an open area for fresh air. Seek medical attention.

If it gets into the eyes, ush with large amounts of water for at least 15 minutes

keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

●

● Environmental information

- 3 -

●● For Your Safety

WARNING

CAUTION

WARNING

CAUTION

Read the User’s Manual for your safety before using the product.

Cautions related to safety

A warning provides additional information which, if ignored, may result in a risk of personal injury.

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

General cautions

Do not touch the safety switch inside the printer. Doing so may cause electric shock when high voltage occurs. In addition, the rotating gears may result in injury.

Unplug the power cord and contact a customer service center if a liquid such as water enters in the internal parts of the printer. Failure to do so may lead to

a re.

Unplug the power cord and contact a customer service center if the printer is dropped or the cover is damaged. Failure to do so may cause

electric shock and/or re,

leading to injuries.

Do not insert materials in a vent hole. Doing so may cause electric

shock and/or re leading to

personal injuries. Do not throw toner cartridges

and image drum cartridges

into re. Doing so may cause

dust explosion leading to burns.

Do not use highly ammable

sprays near the printer. Doing

so may cause re as parts of

the printer are hot.

Unplug the power cord and remove foreign materials such as paper clips if they fall inside the printer. Failure to do so may cause electric

shock and/or re, leading to

injuries. Unplug the power cord

periodically to clean plug blades and base section between the blades. If the power plug remains inserted for a long time, the base section will get dusty, and the plug may short

circuit, which may cause re.

Do not put a cup with liquids such as water on the printer. Doing so may cause electric

shock and/or re leading to

personal injuries. Do not use a power cord, a

cable, or a ground wire other than those that are indicated in User's Manual.

Doing so may cause re.

Unplug the power cord and contact a customer service center if the cover is unusually hot, smoking, giving off an unusual odor, or making strange noises. Failure to do so may lead to

a re.

Do not operate and/or disassemble the printer other than as directed in User’s Manual. Doing so may cause

electric shock and/or re,

leading to injuries.

Do not clean spilled toner with a vacuum cleaner. If cleaning spilled toner with a vacuum cleaner, it may

catch re due to the sparks

from electric contact.

Toner spilled on the oor

should be wiped off with wet cloth.

Do not touch the fuser and other parts when opening the cover of the printer. Doing so may cause burns.

The operation of using UPS (uninterruptible power source) or inverters is not guaranteed. Do not use uninterruptible power source or inverters.

Doing so may cause re.

Do not come closer to the paper’s exit area when the power is turned on, while printing. Doing so may result in personal injury.

Do not touch a damaged liquid-crystal display. If liquid (liquid crystal) leaked from the liquid-

crystal display gets into the eyes or mouth, ush

with large amount of water. Follow the direction from a doctor if necessary.

- 4 -

●● Manual Composition

WARNING

CAUTION

The following manuals are included with this product.

● User’s Manual (Setup) ---- This document Basic operations are described to aid understanding of this printer. The initial setup descriptions

including printer placement and the network initial setting are noted along with troubleshooting and maintenance procedures.

●● About This Manual

Terms in this document

The following terms are used in this manual.

Note

● Indicates important information on operations. Make sure to read sections with this mark.

Memo

● Indicates additional information on operations. You should read sections with this mark.

Reference

● Indicates where to look when you want to know more detailed or related information.

● A warning provides additional information which, if ignored, may result in a risk of personal injury.

● A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

Symbols in this document

The following symbols are used in this manual.

Symbols Description

[ ] ● Indicates menu names on the display screen.

● Indicates menu, window, and dialog names on the computer.

" " ● Indicates messages and input text on the display screen.

● Indicates le names on the computer.

● Indicates reference titles.

< > button/key Indicates a hardware button on the operator panel or a key on the keyboard of the

computer.

> Indicates how to get to the item you want in the menu of this printer or the computer.

Your Printer

Indicates a printer you want to use or select.

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Notation used in this manual

The following notations may be used in this manual.

● C813n→ C813

● C823n/C823dn→ C823

● C833n/C833dn→ C833

● C843n/C843dn→ C843

● PostScript3 Emulation→ PSE, POSTSCRIPT3 Emulation, POSTSCRIPT3 EMULATION

● Microsoft

● Generic name for Windows 10, Windows 8.1, Windows 8, Windows Server 2012, Windows 7, Windows Vista, and Windows Server 2008→ Windows

Windows® 10 64-bit Edition operating system→ Windows 10 (64bit version) *

Windows® 8.1 64-bit Edition operating system→ Windows 8.1 (64bit version) *

Windows® 8 64-bit Edition operating system→ Windows 8 (64bit version) *

Windows® 7 64-bit Edition operating system→ Windows 7 (64bit version) *

Windows Vista® 64-bit Edition operating system→ Windows Vista (64bit version) *

Windows Server® 2012 R2 64-bit Edition operating system→ Windows Server 2012 *

Windows Server® 2012 64-bit Edition operating system→ Windows Server 2012 *

Windows Server® 2008 R2 64-bit Edition operating system→ Windows Server 2008 *

Windows Server® 2008 64-bit Edition operating system→ Windows Server 2008 (64bit version) *

Windows® 10 operating system→ Windows 10 *

Windows® 8.1 operating system→ Windows 8.1 *

Windows® 8 operating system→ Windows 8 *

Windows® 7 operating system→ Windows 7 *

Windows Vista® operating system→ Windows Vista *

Windows Server® 2008 operating system→ Windows Server 2008 *

* If there is no special description, 64bit version is included in Windows 10, Windows 8.1, Windows 8, Windows 7,

Windows Vista, and Windows Server 2008. (64bit version and Windows Server 2008 R2 is included in Windows Server 2008, Windows Server 2012 R2 is included in Windows Server 2012.)

If there is no special description, Windows 7 is used as Windows, Mac OS X 10.11 is used as Mac OS X, and C833dn is used as the printer for examples in this document.

Depending on your OS, model or version, the description on this document may be different.

The diffusion of dust, ozone, styrene, benzene, TVOC, and ultrane particles conforms to the Eco Mark 155, “Printer” substance emission certication criteria. (Toner was tested by performing black and

white and color printing with Oki Data genuine toner cartridges according to the appendix S-M of the Blue Angel RAL UZ-171:2012 test method.)

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Contents

About the Product Warranty .....................................................................2

ENERGY STAR ........................................................................................3

Emergency rst aid .................................................................................3

Environmental information .......................................................................3

For Your Safety ....................................................................................... 4

Manual Composition ................................................................................5

About This Manual ...................................................................................5

1. Setup ................................................................................. 10

Checking Products .................................................................................11

Checking Package Contents ...................................................................................... 11

Operator Panel .....................................................................................12

How to Use the Numeric Keypad ............................................................................... 12

How to Use the Function Key .................................................................................... 13

Names of Components ............................................................................................. 14

Available Options .................................................................................................... 15

Checking the Placement Environment ......................................................16

Placement Environment ........................................................................................... 16

Placement Space .................................................................................................... 16

Preparing Your Printer ............................................................................17

Unpacking ............................................................................................................. 17

Installing Consumables

Loading Paper

Turning On/Off the Power ......................................................................................... 20

Installing Options .................................................................................................... 23

Test Printing from the Printer .................................................................................... 30

........................................................................................................ 19

............................................................................................ 17

Connecting to a Computer ......................................................................31

Network Connection ................................................................................................ 32

Connecting in Wireless LAN (AP Mode) (Optional)

USB Connection ...................................................................................................... 42

When Adding Options .............................................................................................. 46

........................................................ 41

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Contents

2. Printing Basic Operation .................................................... 48

Supported Paper ...................................................................................48

How to Print from the Tray .....................................................................53

How to Print from the MP Tray ................................................................54

Printing in Custom Sizes ........................................................................58

Paper Output ........................................................................................ 62

Convenient Print Functions .....................................................................63

Canceling Printing .................................................................................64

Setting the Time that Elapses Before Entering the Power Save Mode ............65

Setting the Time that Elapses Before Entering the Deep Sleep Mode ............ 66

Constraints When in Deep Sleep Mode ....................................................................... 67

Settings for Turning Power Off Automatically (Auto Power Off) .................... 69

Setting the Auto Power Off ....................................................................................... 69

Setting the Time that Elapses Before Entering the Auto Power Off Mode ......................... 70

Setting the Buzzer ................................................................................71

3. Troubleshooting ................................................................. 72

When an Error Message Appears on the Display Screen

(When the ATTENTION Indicator Lights Up/Blinks) ..................................... 72

When Paper Jams Occurs/When an Error Message does not

Disappear Even After Jammed Paper is Removed .......................................73

When the Message for Replacement of Consumables or

Maintenance Unit Appears ...................................................................... 83

When the Message for Paper Replacement or Paper Size Error Appears ........ 86

Other Error Messages ............................................................................87

When You Cannot Print from the MP Tray .................................................. 92

Other Issues ........................................................................................93

Unable to Print from a Computer ............................................................................... 93

Unable to Install a Printer Driver Successfully ............................................................. 95

OS-Specic Constraints .......................................................................................... 96

Image Quality Issues .............................................................................................. 97

Feeding Issues ......................................................................................................100

Machine Issues ......................................................................................................101

- 8 -

Contents

4. Maintenance .................................................................... 103

Replacing Consumables and Maintenance Units ....................................... 103

Replacing Toner Cartridges ......................................................................................104

Replacing the Image Drum ......................................................................................108

Replacing the Belt Unit ...........................................................................................111

Replacing the Fuser Unit .........................................................................................114

Cleaning ............................................................................................ 116

Cleaning the Surface of the Printer ...........................................................................116

Cleaning Paper Feed Rollers.....................................................................................116

Cleaning LED Heads ...............................................................................................118

Moving or Transporting Your Printer ....................................................... 120

Before Machine Disposal ...................................................................... 123

5. Appendix ......................................................................... 124

Menu List of the Operator Panel ............................................................ 124

Checking the Printer’s Status with the Display Screen .................................................124

Menu List of the Operator Panel ...............................................................................125

Specications ..................................................................................... 132

Index .................................................................................... 138

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1. Setup

How to set up is explained in this chapter.

1. Setup

 Setup Flow

1. Checking Products

● Checking package contents

● Checking names of the operator panel and how to operate

● Checking names of product parts

● Checking options

2. Checking the Placement Environment

● Checking the placement environment

● Checking placement location

3. Preparing a Printer

● Unpacking

● Removing cushioning materials

● Installing consumables

● Loading paper

● Turning on/off the power

● Installing options

● Test printing from the printer

4. Connecting to a Computer

Connecting through network Connecting through USB

For Windows

Specifying an IP address on the operator panel

For Macintosh

Connecting through Bonjour

Connecting to a computer

Installing a printer driver on a computer

Adding printers on a computer

Test printing from a computer

For Windows For Macintosh

Adding printers on a computer

- 10 -

Checking Products

CAUTION

●● Checking Products

This section gives an overview of the printer.

Checking Package Contents

Check that you have everything shown below.

It may cause injury!

● At least two people are needed to lift the printer safely because it weighs about 37 Kg or 40 Kg.

Reference

● For details on how to open the package, refer to

“Unpacking” P.17.

● Printer

1. Setup

● Software DVD-ROM

● AC cord

Note

● An Ethernet cable and USB cable are not supplied with your printer. Procure them separately.

● Packaging and cushioning material are needed if transporting the printer. Do not throw them away.

● Four image drums (black, yellow, magenta and cyan)

● Four starter toner cartridges (black, yellow, magenta and cyan)

Note

● For the C models, the starter toner cartridges are installed in the image drums, which are installed in the machine before shipment. The starter toner cartridge is not installed in the ES models. Install the toner cartridge that is included in this machine. Refer to “Replacing the Image Drum”

P.108.

● Quick Guide

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Operator Panel

●● Operator Panel

This section explains the names and functions of components on the operator panel and how to enter text.

1. Setup

No. Name Function

1 Display screen Displays operating instructions and the status of the printer. 2 <ON LINE> button Switches between on line and off line modes. 3 <CANCEL> button Cancels the current print immediately. 4 <ENTER> button Conrms the highlighted item. 5 <SCROLL> button Selects the menu or scrolls the screen. 6 <BACK> button Returns to the previous screen. 7 <HELP> button Displays the help screen. To close, press the <HELP> button, <BACK>

button, or <CANCEL> button.

8 <POWER SAVE> button ● Enters or exits the power saving mode.

● Exits the deep sleep mode.

Lights up green in the power save mode and blinks green in the deep sleep mode.

9 Numeric Keypad ● Enters numbers.

● Enters alphabetical characters and symbols.

A password can be entered only with a numeric keypad. 10 <Fn> key Displays the equipment setting menu screen with a shortcut function. 11 <CLEAR> key Executes the following actions according to the entered items when pressed

or held down.

● Minimizes a setting value.

● Enters zero for a setting value.

● Deletes a character.

● Cancels a selected item.

Returns to the previous settings. Not available when entering an IP address. 12 <READY> indicator Lights up green in on line mode and turns off in off line mode. 13 <ATTENTION> indicator Lights up or blinks orange when an error occurs in the device.

How to Use the Numeric Keypad

Use to enter numbers and characters.

Each time a numeric key is pressed, entered numbers or characters are changed cyclically in the following order:

<1>: 1 <2>: 2 <3>: 3 <4>: 4 <5>: 5 <6>: 6 <7>: 7 <8>: 8

→ a → b → c → A → B → C → 2 → d → e → f → D → E → F → 3 → g → h → i → G → H → I → 4 → j → k → l → J → K → L → 5 → m → n → o → M → N → O → 6 → p → q → r → s → P → Q → R → S → 7 → t → u → v → T → U → V → 8

- 12 -

<9>: 9

→ w → x → y → z → W → X → Y → Z → 9

<0>: 0 The functions of <

> and <C> keys are the

followings:

>: Function key (Available only when the

standby screen is displayed.)

<C>: Deletes a character when entering a

password.

To enter “abc” for example, press <2>

→ <2> → <2> → <ENTER> button → <2> →

→ <2> → <ENTER> button → <2>

<2> → <2> → <2> → <ENTER> button.

Operator Panel

How to Use the Function Key

Press numeric keys after pressing the <Fn> key when the message “Ready To Print” appears on the display screen. The function menu corresponding to the number entered is displayed.

1 Press the <Fn> key.

2 Press the numeric keys (0-9) to display

the desired function item and press the <ENTER> button.

3 The setting screen of the selected

function is displayed. Check or change the settings.

Function Menu List

Function No. Function menu

1 Shared Print 2 Private Print 10 Paper Size (Tray 1) 11 X Dimension (Tray 1) 12 Y Dimension (Tray 1) 13 Media Type (Tray 1) 14 Media Weight (Tray 1) 20 Paper Size (Tray 2)* 21 X Dimension (Tray 2)* 22 Y Dimension (Tray 2)* 23 Media Type (Tray 2)* 24 Media Weight (Tray 2)* 30 Paper Size (Tray 3)* 31 X Dimension (Tray 3)* 32 Y Dimension (Tray 3)*

Function No. Function menu

33 Media Type (Tray 3)* 34 Media Weight (Tray 3)* 40 Paper Size (Tray 4)* 41 X Dimension (Tray 4)* 42 Y Dimension (Tray 4)* 43 Media Type (Tray 4)* 44 Media Weight (Tray 4)* 80 Paper Feed 90 Paper Size (MP Tray) 91 X Dimension (MP Tray) 92 Y Dimension (MP Tray) 93 Media Type (MP Tray) 94 Media Weight (MP Tray) 95 Tray Usage (MP Tray) 100 Conguration 101 Network 102 Usage Report 103 Error Log 200 Power Save Time 201 Sleep Time 202 Auto Power Off Time 210 Error Report 220 Print Position Adjust (MPTray) 221 Print Position Adjust (Tray 1) 222 Print Position Adjust (Tray 2)* 223 Print Position Adjust (Tray 3)* 224 Print Position Adjust (Tray 4)* 230 Paper Black Setting 231 Paper Color Setting 232 Trans. Black Setting 233 Trans. Color Setting 234 SMR Setting 235 BG Setting 236 Drum Cleaning 237 Hex Dump 300 Adjust Density 301 Adjust Registration 302 Print Color Tuning Pattern 310 Cyan Density 311 Magenta Density 312 Yellow Density 313 Black Density

* An error results when the option item selected

is not currently installed.

1. Setup

- 13 -

Operator Panel

Names of Components

1. Setup

No. Name

1 Front cover 2 Front cover open lever 3 Operator panel 4 Power switch 5 Output tray 6 Multipurpose tray 7 Tray 1 8 Air vents

No. Name

16 Multipurpose tray 17 Paper set cover 18 Wireless LAN module cover

13 12

11 10

No. Name

9 Output tray open button 10 Toner cartridge

Image drum (K: black)

11 Toner cartridge

Image drum (Y: yellow)

12 Toner cartridge

Image drum (M: magenta)

13 Toner cartridge

Image drum (C: cyan) 14 Fuser unit 15 LED head (four heads)

Note

● In the case of the ES models, toner cartridges are not installed in the Image drums.

No. Name

19 Rear output tray 20 AC power socket 21 Interface part 22 Access cover 23 Duplex unit (Only for the model of the name

with dn or ES)

● Interface part

No. Name

24 Accessory connector 25 USB interface connection 26 Network interface connection

- 14 -

Operator Panel

Available Options

The following options are available for your printer:

● Additional tray unit (tray 2/3/4)

● Additional RAM (256 MB or 512 MB)

● 16 GB SD memory card kit

● Wireless LAN module

Reference

● For details on how to install the options, refer to

“Installing Options” P.23.

● An SD memory card kit is used for functions such as a storage for spooling when copying sectors, saving secure print/encrypted print data, and as a storage destination for form data. For information on secure print, encrypted secure print and form data storage functions, please refer to the User’s Manual (Advanced).

Note

● C813/C823 is available only Tray2.

1. Setup

- 15 -

Checking the Placement Environment

WARNING

1. Setup

●● Checking the Placement Environment

Placement Environment

Your printer must be placed in the following environment:

Temperature: 10 - 32°C

20%

Humidity:

Maximum wet bulb temperature:

Recommended environment:

Note

● Be careful of condensation. It may cause a malfunction.

● If placing your printer in a location where the humidity of

the surrounding air is less than 30% RH, use a humidier

or antistatic mat.

- 80% RH

(relative humidity)

25°C

17 - 27°C, 50 - 70 % RH

Placement Space

Place your printer on a at surface that is wide

enough that the printer’s feet securely on the surface.

Allow for enough room around your printer as shown in the images below.

● Top view

20 cm

100 cm60 cm

● Do not install near high temperature or the re.

● Please do not install in a place from which a chemical reaction is started (laboratory etc.).

● Do not install near the inammable solution, such as alcohol and thinner.

● Do not install in the place which the small child's hand reaches.

● Do not install in an unstable place (the shaky stand, leaning place, etc.).

● Do not install in a place many humidity, dusty and the place where direct rays hit.

● Do not install in the environment of briny air and corrosive gas.

● Do not install in a place with much vibration.

● Do not install in a place where the ventilation hole of the printer is closed.

CAUTION

● Do not place directly on a rug or carpet with long strands.

● Do not install in a closed room with poor ventilation and circulation.

● If you use the printer in a small room for a long time, please make sure that you ventilate the room.

● Install away from strong magnetic elds and sources of noise.

● Install away from monitors or TVs.

20 cm

● Side view

70 cm

- 16 -

Preparing Your Printer

CAUTION

●● Preparing Your Printer

This section explains how to unpack your printer and how to turn it on and off.

Unpacking

It may cause injury!

● At least two people are needed to lift the printer safely because it weighs about 37 Kg or 40 Kg.

Note

● Be sure to use the consumables or maintenance units provided with this printer at rst. Otherwise, the life of the

consumables or maintenance units may not be displayed correctly, or you may not be able to use them later.

● The image drum (the green tube) is very delicate. Handle it carefully.

● Do not expose the image drum to direct sunlight or very bright interior light (approximately more than 1500 lux). Even under the normal interior light, do not leave it for more than 5 minutes.

● Packaging and cushioning material are needed if transporting the printer. Do not throw them away.

Installing Consumables

1 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.

Note

● Open the front cover gently. If opening rapidly, an MP tray may open.

1. Setup

1 Remove your printer from the box and

remove all cushioning materials and the plastic bag from your printer.

2 Remove the two strips of protective tape

(1) at the back of your printer.

2 Press the output tray open button (3)

and open the output tray (4).

3 Take out all four image drums from the

printer.

- 17 -

Preparing Your Printer

4 Remove the protective sheets from four

1. Setup

image drums.

(1) Place an image drum on a

newspaper. Remove a tape (6) stuck on a protective sheet (5) and open it.

(2) Pull out a protective sheet to the

direction of the arrow.

6 Turn the blue lever (7) of the toner

cartridge backward until its top aligns on the

Turn the levers of all four 4 toner cartridges.

mark.

7 Close the output tray (4) by pushing the

both sides of the cover rmly.

Note

● Do not turn the blue lever of the toner cartridge.

5 Put all four image drums back into a

printer.

8 Close the front cover (2).

Note

● The front cover cannot be closed securely if the output tray is not closed.

● When the error message that the top or front cover is open does not disappear from the operator panel’s display screen, make sure they are closed securely.

- 18 -

Preparing Your Printer

Loading Paper

Reference

● Please refer to “Supported Paper” P.48 for information on how to load paper into the printer.

1 Pull out the paper tray (1).

2 Set the paper size dial (2) to match the

loading paper size.

Set the dial to [A4 ] when loading the A4 size paper with a landscape orientation.

3 Slide the paper guide (3) and paper

stopper (4) to the size of paper to be loaded.

Note

● When loading the A6 size paper, move the paper stopper (4) forward and remove it once, then install it on the metal part.

1. Setup

4 Flex paper back and forth, and then fan

it. Straighten the edges of the paper stack on a level surface.

- 19 -

Preparing Your Printer

WARNING

5 Load paper with the print side face down

1. Setup

and press it from above.

Note

● Do not load paper exceeding the [ ] mark (5) of the paper guide.

6 Secure the loaded paper with the paper

guide.

7 Check if a size of loaded paper matches

the setting of paper size dial.

8 Return the paper tray to the printer.

Memo

● If loading a paper that you cannot select the size with a paper size dial options, set the dial to [Other], and then set a paper size on the operator panel.

Turning On/Off the Power

Power Supply Conditions

The power supply must meet the following conditions:

Voltage: 110 - 127 VAC (Range 99 - 140 VAC)

220 - 240 VAC (Range 198 - 264 VAC)

Frequency: 50/60 Hz ± 2%

Note

● If the power supply is unstable, use a voltage regulator.

● The maximum power consumption of this printer is

1400 W. Ensure that the power supply is sufcient to

operate this printer.

● We do not guarantee operation where an uninterruptible power system (UPS) or inverter is used. Do not use an uninterruptible power system (UPS) or inverter.

There is a risk of getting an electric shock and/or

causing re.

● Be sure to turn off the power supply switch when attaching or removing the AC cable and earth wire.

● Be sure to connect an earth wire to the grounding terminal of exclusive use.

● Please do not connect with the ground of a water pipe, a gas pipe, and a telephone wire, and a lightning rod by any means.

● Make sure to connect with the ground terminal before connecting the power cord to the power supply plug.

● Be sure to plug in and unplug the AC cable while holding on to the power supply plug.

● Insert the AC cable plug completely into the wall socket securely.

● Do not touch the power cord, or printer, if your hands are wet.

● Install a power cord in the place which is not stepped on, and do not place a thing on a power cord.

● Do not use the cord tied in a bundle.

● Please do not use the damaged power cord.

● Do not use multi-outlet adapters.

● Do not connect this printer and other electric products to the same wall socket. If it connects simultaneously with an air conditioner, copier, shredder, etc. Especially, a printer may incorrect-operate by the electric noise. When you connect with the same wall socket

unavoidably, please use a commercial noise lter or a

commercial noise cut transformer.

● Use the attached power cord and insert it directory with the ground terminal. Do not use the power cord for other product for the printer.

● Do not use an extension cord. When you use it unavoidably, use the thing more than rated 15 A.

● Use of an extended code may not operate a printer normally by AC voltage descent.

● During printing, do not shut off a power supply or do not pull out a power supply plug.

● When you use it neither for consecutive holidays nor a travel for a long time, pull out a power cord.

● Do not use attached power cord to the other products.

- 20 -

Preparing Your Printer

Turning On the Power

Plug the AC cord (1) into the AC power socket of your printer.

2 Plug the AC cord into the electric socket.

3 Hold down the power switch (2) for

about 1 second to turn on the power.

Turning Off the Power

Hold down the power switch (1) for about a second.

The message “Shutting down. Please wait. Printer will turn off automatically” appears in the operator panel, and the power switch indicator blinks every 1 second. Then the printer turns off automatically and the power switch indicator goes out.

Note

● It may take about 5 minutes to turn off the power. Wait until it turns off.

● Holding down the power switch for more than 5 seconds turns off printer forcibly. Only perform this procedure when a problem occurs. For printer problems, refer to “Other Issues” P.93.

1. Setup

The Power switch LED indicator lights up when the printer turns on.

The message “Ready To Print” is displayed in the operator panel once printer is ready.

 When the Printer is Not Used for a

Long Time

When the printer is not used for a long time due to consecutive holidays or when on vacation, or when changing or attaching parts in repair or maintenance, unplug the AC cord.

Memo

● The printer will not be functionally impaired even if left unplugged for a long time (more than 4 weeks).

- 21 -

Preparing Your Printer

Power Save Mode and Deep Sleep Mode

Two-phase power conservation enables you to save on power consumed by the printer.

1. Setup

 Power Save Mode

When your printer is not used for a certain period of time, it automatically enters the power save mode to reduce the power consumption.

You can enter the power save mode manually by pressing the <POWER SAVE> button on the operator panel.

The <POWER SAVE> button lights up green while in this mode.

Memo

● By factory default, the time interval before entering the power save mode is set to 1 minute. For how to change the time that elapses before the printer enters the power save mode, refer to “Setting the Time that Elapses Before

Entering the Power Save Mode” P.65.

Auto Power Off Function

When a certain period of time elapses after printing, this printer will turn off automatically.

Memo

● The factory default setting for time that elapses before the printer power turns off automatically is 4 hours.

● For how to change the time that elapses before the printer power turns off automatically, refer to “Settings for

Turning Power Off Automatically (Auto Power Off)” P.69.

Note

● In the factory default setting, the auto power off mode is disabled during network connection. To enable the auto power off mode during network connection, refer to

“Settings for Turning Power Off Automatically (Auto Power Off)” P.69.

 Deep Sleep Mode

Your printer goes from the power save mode to the deep sleep mode after a set period of time.

The <POWER SAVE> button blinks while in the deep sleep mode.

Note

● The printer does not enter the deep sleep mode if an error occurs.

Memo

● By factory default, the time interval before entering the deep sleep mode is set to 15 minutes. For how to change the time that elapses before the printer enters the deep sleep mode, refer to “Setting the Time that Elapses Before

Entering the Deep Sleep Mode” P.66.

Reference

● For more detailed information on deep sleep mode, please refer to the User’s Manual (Advanced).

 Restoring a Printer from the

Power Saving Mode

To restore the printer from the power save mode or the deep sleep mode, press the <POWER SAVE> button on the operator panel.

Memo

● When the printer receives a print job from a computer or other devices, it is restored automatically.

- 22 -

Preparing Your Printer

Installing Options

This section explains how to install options on your printer. The following options are available:

● Additional tray unit (Tray 2/3/4)

● Additional RAM (256 MB or 512 MB)

● 16 GB SD memory card kit

● Wireless LAN module

Note

● Be sure to turn off your printer and unplug the AC cord and Ethernet or USB cable before installing options. Installing options while your printer is turned on may damage your printer and options.

Memo

● After installing options, set the option settings with a printer driver. Refer to “When Adding Options” P.46.

Installing an Additional Tray Unit

Install an optional additional tray unit when you want to increase the paper capacity of your printer. You can install up to three additional tray

units. After installation, you need to congure

the printer driver settings.

2 Stack an additional tray aligning a back

side of each tray.

3 Place a printer on the additional trays

gently aligning the back sides of a printer and the additional trays.

1. Setup

N35110A

Reference

● For specications of the additional tray unit, refer to

“Supported Paper” P.48.

CAUTION

● At least two people are needed to lift the printer safely because it weighs about 37 Kg or 40 Kg.

It may cause injury!

1 Turn off your printer, and then unplug

the AC cord and the Ethernet or USB cable.

Reference

● “Turning Off the Power” P.21

4 Plug the AC cord and Ethernet or USB

cable into your printer, and then turn on the power switch.

- 23 -

Preparing Your Printer

1. Setup

● Do not apply force to the printer’s output tray while it is open.

● Do not apply downward force to the paper tray while it is pulled out.

Installing Additional RAM

Install additional RAM to increase the memory capacity of your printer in cases such as if

memory overow or the collate print errors

occur. Your printer supports 256 MB and 512 MB RAM.

Note

● Use only genuine Oki Data products. The performance cannot be guaranteed when using other products.

● The static electricity may damage parts. Discharge the static electricity from your body by touching grounded metallic parts, etc., before work.

● For C843/ES8443, it is necessary to replace the installed 256 MB RAM with a 512 MB RAM.

Memo

● For banner printing, installing additional memory is recommended.

● Do not apply force to the printer from the back while the paper tray is pulled out.

1 Turn off your printer, and then unplug

the AC cord and Ethernet or USB cable.

Reference

● “Turning Off the Power” P.21

2 Open the access cover (1) on the right

side of a printer.

- 24 -

Preparing Your Printer

3 Slide the metal plate (2) upward to

remove.

Note

● If the SD memory card socket is attached, remove the SD memory card.

(1) Put your nger in the recess of the

metal plate (2), and slide it upward.

(2) Pinch the lower part of the metal

plate (2), and pull it forward.

5 Insert the additional RAM (4) into the

slot and x it by pushing it toward the

printer.

Note

● Be sure to check a direction of an additional RAM. The additional RAM has small dents on its connector,

which are tted with a connector of a slot.

6 Install the metal plate (2).

(1) First, insert the upper part of the

metal plate (2) in the printer, then install the metal plate.

1. Setup

4 Make sure the LED (3) indicated by the

arrow turns off. If it is lit, wait until it turns off.

(2) While holding the lower part of the

metal plate (2), slide the metal plate downward and secure it.

- 25 -

Note

● Attach the SD memory card socket before installing the metal plate if the SD memory card socket was attached to the printer.

Preparing Your Printer

7 Close the access cover (1).

1. Setup

8 Plug the AC cord and Ethernet or USB

cable into your printer, and then turn on the power switch.

9 Press the scroll button or on the

operator panel.

10 Press the scroll button to select

[Conguration] and press the <ENTER> button.

12 Press the scroll button several times to

select [RAM] and press the <ENTER> button.

13 Check that the value of [RAM] has

increased.

RAM

- For memory expanded to 256 MB, it is [512 MB]; for memory expanded to 512 MB, it is [768 MB].

Note

● If the value of [RAM] has not increased, turn off your printer and unplug the AC cord and Ethernet or USB cable, and then reinstall the additional RAM.

14 Press the <ON LINE> button.

11 Press the scroll button several times

to select [System] and press the <ENTER> button.

- 26 -

Preparing Your Printer

Installing the 16-GB SD Memory Card Kit

For storing print data or a secure printing, install the SD memory card kit.

SD memory card

SD memory socket

Memo

● The SD memory socket is attached to the SD memory card.

Note

● Use only genuine Oki Data products. The performance cannot be guaranteed when using other products.

● The static electricity may cause damage to the parts. Discharge the static electricity in your body by touching grounded metallic parts, etc. before work.

● You can not use the SD memory card with the protection switch for accidental overwriting locked. Make sure to release the lock.

3 Remove the metal plate (2) by sliding it

upward.

(1) Put your nger in the recess of the

metal plate (2), and slide it upward.

(2) Pinch the lower part of the metal

plate (2), and pull it forward.

1. Setup

1 Turn off your printer, and then unplug

the AC cord and Ethernet or USB cable.

Reference

● “Turning Off the Power” P.21

2 Open the access cover (1).

4 Make sure the LED (3) indicated by the

arrow turns off. If it is lit, wait until it turns off.

- 27 -

Preparing Your Printer

5 Install the SD memory card (4) into the

1. Setup

SD memory card socket (5).

6 Install the SD memory socket to the

printer with the screw (6) and tab (7) for the SD memory card socket and attach the connector (8).

(2) While holding the lower part of the

metal plate (2), slide the metal plate downward and secure it.

8 Close the access cover (1).

7 Install the metal plate (2).

(1) First, insert the upper part of the

metal plate (2) in the printer, then install the metal plate.

9 Plug the AC cord and Ethernet or USB

cable into your printer, and then turn on the power switch.

10 Press the scroll button or on the

operator panel.

11 Press the scroll button to select

[Conguration] and press the <ENTER> button.

- 28 -

Preparing Your Printer

12 Press the scroll button several times

to select [System] and press the <ENTER> button.

13 Press the scroll button several times

to select [SD Card] and press the <ENTER> button.

Installing the Wireless LAN module

Turn off your printer, and then unplug the AC cord.

2 Open the Wireless LAN module cover (1)

on the right side of a printer.

(1)

3 Pull out the connector, and plug it into

the Wireless LAN module.

1. Setup

14 Check that the value of [SD Card] is

[16 GB].

SD Card

15GB[F52]

Note

● [15 GB] may be displayed in [SD Card]. This is not an error.

● If the value of [SD Card] has not increased, turn off your printer and unplug the AC cord and Ethernet or USB cable, and then reinstall the SD memory card.

1/1

15 Press the <ON LINE> button.

- 29 -

Preparing Your Printer

4 Install the Wireless LAN module.

1. Setup

Test Printing from the Printer

Check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings

(Conguration).

Note

● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.

1 Press the <Fn> key on the operator

panel.

2 Enter “100” using the numeric keypad

and press the <ENTER> button.

5 Close the Wireless LAN module cover.

6 Plug the AC cord.

7 Turn on your printer while pressing the

<ENTER> button.

8 Press the <ENTER> button.

Enter the administrator password, and press the <ENTER> button.

The factory default password is “999999”.

10 Press the scroll button to select

[Wireless Module] and press the <ENTER> button.

3 Press the <ENTER> button as

[Execute] is selected.

Configuration 1/1

Execute

4 After nishing a print of printer settings,

a setup for printing from a printer completes.

Reference

● You can also print reports and lists for each function. Refer to the User’s Manual (Advanced).

11 Press the scroll button to select

[Enable] and press the <ENTER> button.

12 Press the <ON LINE> button.

- 30 -

Connecting to a Computer

●● Connecting to a Computer

This section explains how to connect your printer to a computer and install a printer driver software using the provided “Software DVD-ROM”.

Prepare a computer with a DVD drive.

 Connection Method

You can select either of the following connection methods:

● “Network Connection” P.32

● “USB Connection” P.42

 Product Requirements

Your printer supports the following operating systems:

● Windows 10/Windows 10 (64bit Version)

● Windows 8.1/Windows 8.1 (64bit Version)

● Windows 8/Windows 8 (64bit Version)

● Windows 7/Windows 7 (64bit Version)

● Windows Vista/Windows Vista (64bit Version)

● Windows Server 2012 R2

● Windows Server 2012

● Windows Server 2008 R2

● Windows Server 2008/Windows Server 2008 (x64 Version)

● Mac OS X 10.8.5 to 10.11

1. Setup

 Types of Drivers

The types of the drivers that can be installed are as follows.

● For Windows

Type Description

PCL The PCL printer driver is suitable for printing of business documents. PS The PS printer driver is suitable for printing of documents including PostScript fonts and EPS data.

● For Mac OS X

Type Description

PS The PS printer driver can be also used for normal printing. The PS printer driver do not support

C813/C823.

PCL The PCL printer driver can be also used for normal printing. The PCL printer driver support only

C813/C823.

Note

● Depending on the printer driver version or the version of Windows or Mac OS X, the description may be different.

- 31 -

Connecting to a Computer

Network Connection

Perform the following procedure to connect your

1. Setup

printer to a computer via network.

Connecting an Ethernet Cable

Be sure to connect your printer to a network with an Ethernet cable before driver installation.

1 Prepare an Ethernet cable (1) and a hub

(2).

Prepare an Ethernet cable (category 5, twisted pair, straight) and a hub separately.

2 Turn off your printer and computer.

Reference

● “Turning Off the Power” P.21

Connecting in Wireless LAN (Infrastructure Mode) (Optional)

Note

● In a wireless LAN environment, the machine enters sleep mode, but does not enter deep sleep mode.

● Do not place any devices (especially microwave ovens or digital cordless telephones) that emit weak electromagnetic waves near the machine.

● Install the machine near a wireless LAN access point or wireless device with no obstacles between them (the distance should be within 30 m).

● Wireless connections may be difcult if there is any metal, aluminum framed windows, or reinforced concrete walls between the machine and the wireless LAN access point.

● Wireless LAN connections may have slower transmission speeds, depending on the environment, than wired LAN or USB connections. We recommend using a wired LAN or a USB connection to print large amounts of data, such as photographs.

3 Plug one end of the Ethernet cable into

the network interface connection (3) on the back of the printer.

4 Plug the other end of the Ethernet cable

into the hub (2).

 To choose a valid default gateway

Press the scroll button several times

to select [Admin Setup] and press the <ENTER> button.

2 Enter the administrator password using

the numeric (0-9) keys, and press the <ENTER> button.

The factory default password is “999999”.

3 Press the scroll button several times

to select [Network Setup] and press the <ENTER> button.

4 Press the scroll button several times

to select [Enabling Default Gateway] and press the <ENTER> button.

5 Press the scroll button to select

[Wireless(Infrastructure)].

- 32 -

6 Press the <ENTER> button.

 Connecting Using WPS

If the wireless LAN access point supports WPS, the connection to the wireless LAN can be made easily by using the easy setup button (WPS button).

Follow the procedure below for the setup.

Connecting to a Computer

1 Conrm the position of the easy setup

button and when to press the button by referring to the user manual of the wireless LAN access point.

2 Conrm that the wireless LAN access

point has been activated and is functioning normally.

3 Turn on the printer.

4 Press the scroll button several times

to select [Wireless(Infrastructure) Setting], and then press the <ENTER>

button.

5 Enter the administrator password using

the numeric (0-9) keys, and press the <ENTER> button.

The factory default password is “999999”.

6 Press the scroll button several times

to select [Automatic setup (WPS)], and then press the <ENTER> button.

1 Conrm and write down the SSID and

encryption key by referring to the user manual of the wireless LAN access point.

Memo

● The SSID is also called the network name, ESSID, or ESS-ID.

● The encryption key is also called the network key, security key, password, or pre-shared key.

2 Conrm that the wireless LAN access

point has been activated and is functioning normally.

3 Turn on the printer.

4 Press the scroll button several times

to select [Wireless(Infrastructure) Setting], and then press the <ENTER>

button.

5 Enter the administrator password using

the numeric (0-9) keys, and press the <ENTER> button.

The factory default password is “999999”.

1. Setup

7 Select [WPS-PBC], and then press the

<ENTER> button.

8 Select [Yes], and then press the

<ENTER> button.

9 The Printer starts searching for wireless

LAN access points. During 2 minutes, press the easy setup button for the wireless LAN access point for a few seconds.

Once “Connection successful” is displayed, it indicates that the wireless LAN setup has completed.

If “Connection failed” is displayed, repeat the procedure from step 4.

If an antenna appears on the upper right corner of the operator panel, it indicates that the connection is successful.

 Connecting by Selecting a Wireless

LAN Access Point from the Control Panel

If the wireless LAN access point does not support WPS, you can connect by selecting the wireless LAN access point you want to use from those the machine has detected. To do this, an encryption key is required.

6 Press the scroll button several times to

select [Wireless Network Selection], and then press the <ENTER> button.

7 The printer starts searching for wireless

LAN access points. Please wait.

8 A list of available wireless LAN access

point SSIDs are displayed. Press or , select a wireless LAN access point, and press the <ENTER> button.

Note

● If only [Manual Setup] is displayed or the desired wireless LAN network SSID is not displayed, follow the procedure in “Connecting by Manual Setup from Control Panel” to do the settings.

9 A screen opens in which to input the

encryption key appropriate to the encryption procedure for the selected wireless LAN access point; input the encryption key.

Memo

● The encryption key differs depending on the wireless LAN access point and security.

 If [WPA Pre-shared Key] is displayed

Item Explanation

Encryption method

Encryption key Enter the pre-shared key.

WPA/WPA2-PSK

- 33 -

Connecting to a Computer

 If [WEP Key] is displayed

1. Setup

 Other settings

Item Explanation

Encryption method

Encryption key Input the WEP key.

Item Explanation

Encryption method

Encryption key Input is not necessary.

WEP

Disable

10 The SSID selected in step 7 and

the encryption method in step 8 are displayed as security in of the

conrmation screen. If the SSID is

the same as the one set up in step select [ENTER]:Execute and press the <ENTER> button.

Once “Connection successful” is displayed, it indicates that the wireless LAN setup has completed.

If “Connection failed” is displayed, repeat the procedure from step 4.

If an antenna appears on the upper right corner of the operator panel, it indicates that the connection is successful.

 Connecting by Manual Setup from

Control Panel

Congure the wireless LAN access point

information (SSID, encryption method, and encryption key) manually, and connect to the wireless LAN.

4 Press the scroll button several times

to select [Wireless(Infrastructure) Setting], and then press the <ENTER>

button.

Enter the administrator password,and press the <ENTER> button.

The factory default password is “999999”.

6 Press the scroll button several times to

select [Wireless Network Selection], and then press the <ENTER> button.

7 The printer starts searching for wireless

LAN access points. Please wait.

8 A list of available wireless LAN access

point SSIDs are displayed. Press or , select [Manual Setup] at the end of the list, and press the <ENTER> button.

9 Input the SSID recorded in step 1, and

press the <ENTER> button.

Note

● It is case sensitive. Please enter it correctly.

10 Select the encryption method conrmed

in step 1, and press the <ENTER> button.

Memo

● The encryption key differs depending on the wireless LAN access point and security.

11 Input the encryption key recorded in

step 1, and press the <ENTER> button.

12 Press the <ENTER> button.

1 Check and write down the SSID, the

encryption method and the encryption key by referring to the user manual of the wireless LAN access point.

Note

● When the encryption method is WPA-EAP or WPA2- EAP, congure from the printer’s web page.

Memo

● The SSID is also called the network name, ESSID, or ESS-ID.

● The encryption key is also called the network key, security key, password, or pre-shared key.

2 Conrm that the wireless LAN access

point has been activated and is functioning normally.

3 Turn on the printer.

Once “Connection successful” is displayed, it indicates that the wireless LAN setup has completed.

If “Connection failed” is displayed, repeat the procedure from step 4.

If an antenna appears on the upper right corner of the operator panel, it indicates that the

connection is successful.

- 34 -

Connecting to a Computer

Installing a Printer Driver (for Windows)

To complete the network connection with a Windows computer, rst set IP addresses for the printer, and then install a printer driver on the computer.

If there is no DHCP server or BOOTP server on

the network, you need to manually congure the

IP address on the computer or printer.

If your network administrator or internet service

provider species an unique IP address for the

computer and your printer, you need to set the IP addresses manually.

Note

● You need to complete the network setting of the computer before this procedure.

● To complete this procedure, you must be logged in as an administrator.

● When setting an IP address manually, ask the network administrator or your internet service provider which IP address to use. If the IP address is set wrong, the network may go down or Internet access may be disabled.

Memo

● If conguring a small network consisting of only your printer and a computer, set IP addresses as shown below (according to RFC1918).

For the computer

IP address : 192.168.0.1 - 254 Subnet mask : 255.255.255.0 Default gateway : not used DNS server : not used

For the printer

IP address Set : Manual

IP address:

Subnet Mask : 255.255.255.0 Default Gateway : 0.0.0.0 Network Scale : Small

192.168.0.1 - 254 (select a different value from that of the computer)

First, Set the IP address of the printer.

1 Turn on the printer.

2 Press the scroll button or on the

operator panel.

3 Press the scroll button several times

to select [Admin Setup], and press the <ENTER> button.

4 Enter the administrator password, using

the numeric (0-9) keys.

The factory default password is “999999”. Press <ENTER> button after each character you input.

5 Press the <ENTER> button.

1. Setup

● To set [Network Scale], press the scroll button and then select [Admin Setup] > [Network Setup] > [Network Scale].

6 Check that [Network Setup] is selected

and press the <ENTER> button.

- 35 -

Connecting to a Computer

7 Press the to select [IP Address Set],

1. Setup

and press the <ENTER> button.

8 If setting the IP address manually, press

the scroll button and select [Manual], and press the <ENTER> button. Proceed to the step 9.

If obtaining the IP address automatically, check that [Auto] is selected, and press the <ENTER> button.

Proceed to the step 15.

10 Enter the IP address using the numeric

(0-9) keys, and press the <ENTER> button.

To move to the next box, press the <ENTER> button.

11 Press the <BACK> button until

[Network Setup] is displayed. Press the scroll button [Subnet Mask], and press the <ENTER> button.

to select

9 Press the <BACK> button until

[Network Setup] is displayed. Press the scroll button to select [IPv4 Address], and press the <ENTER> button.

12 Enter the subnet mask in the same

manner of IP address.

To move to the next box, press the <ENTER> button.

13 Press the <BACK> button until

[Network Setup] is displayed. Press the scroll button to select [Gateway Address], and press the <ENTER> button.

- 36 -

Connecting to a Computer

14 Enter the default gateway address and

press the <ENTER> button.

To move to the next box, press the <ENTER> button.

After entering all settings, press the <BACK> button.

Gateway Address

192 . 168. 0. 254

15 When the setup menu screen is

displayed, press the <ON LINE> button to complete the network settings.

Next, install the printer driver on the

computer.

1 Insert the included “Software DVD-ROM”

into a computer.

2 When [AutoPlay] is displayed, click

[Run Setup.exe].

Memo

● If the [User Account Control] dialog box is displayed, click [Yes].

1. Setup

3 Select a language from the drop-down

list.

4 Read the license agreement, and then

click [Accept].

5 Read [Environment advice], and then

click [Next].

6 Select [Network] in accordance to the

connection method of the machine and computer, and then click [Next].

7 Select the model name of the machine,

and then click [Next].

- 37 -

Connecting to a Computer

8 Click [Install Optional Software].

1. Setup

Installation starts.

Memo

● The following software is installed.

- PCL6 Printer Driver (Including Network Extension and Color Swatch Utility)

- FAQ

● Install other software from Custom Install

9 Make sure that the software is

successfully installed, and then click [Printing Test].

Select the printer for test printing, and the click [Printing Test]. Make sure that the test printing was successful, and then click [OK].

11 Click [Next].

If the following dialog box is displayed, click [Yes].

12 Click [Exit].

10 Click [Complete].

- 38 -

Connecting to a Computer

Installing a Printer Driver (For Mac OS X)

To complete the network connection with a Mac operating system, install a printer driver on the computer and set your printer as a network printer.

Note

● Disable the anti-virus software before starting this procedure.

 Install the Mac OS X PS printer

driver (Except C813/C823)

When the installation is complete, print a test page in step 14.

1 Make sure that the machine and a

computer are connected and the machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

10 Select the machine where [Kind] is

[Bonjour], and then select [OKI C833 PS] from the [Use].

Connection Priner Name Kind

Network OKI-C833 (last 6 digits of

MAC address)

USB OKI DATA CORP C833 USB

Memo

● To change the name, enter a new name into [Name:].

Bonjour

1. Setup

3 Double-click the [OKI] icon on the

desktop.

4 [Drivers] > [PS] > Double-click

[Installer for OSX].

5 Enter the administrator password, and

then click [OK].

Follow the on-screen instructions to complete the installation.

6 Select [System Preferences] from the

Apple menu.

7 Click [Printers & Scanners].

8 Click [+], and select [Add Printer or

Scanner] when the menu is displayed.

11 Click [Add].

12 If the installable options conguration

screen is displayed, click [OK].

13 Make sure that the machine is added

to [Printers] and [OKI C833 PS] is displayed for [Kind].

Note

● If [OKI C833 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

9 Click [Default].

14 Click [Open Print Queue...].

15 Select [Print Test Page] from the

[Printer] menu.

- 39 -

Connecting to a Computer

 Install the Mac OS X PCL printer

1. Setup

driver (C813/C823 only)

When the installation is complete, print a test page in step 14.

1 Make sure that the machine and a

computer are connected and the machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.

4 [Drivers] > [PCL] > [C823] > Double-

click [Installer for OSX].

5 Enter the administrator password, and

then click [OK].

Follow the on-screen instructions to complete the installation.

6 Select [System Preferences] from the

Apple menu.

7 Click [Printers & Scanners].

Memo

● To change the name, enter a new name into [Name:].

11 Click [Add].

12 If the installable options conguration

screen is displayed, click [OK].

13 Make sure that the machine is added

to [Printers] and [OKI C823 PCL] is displayed for [Kind].

8 Click [+], and select [Add Printer or

Scanner] when the menu is displayed.

9 Click [Default].

10 Select the machine where [Kind] is

[Bonjour], and then select [OKI C823 PCL] from the [Use].

Types of

Names

Network OKI-C823 (last 6 digits of

USB OKI DATA CORP C823 USB

Displayed in the

Connection

MAC address)

Methods

List

Bonjour

Note

● If [OKI C823 PCL] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

14 Click [Open Print Queue...].

15 Select [Print Test Page] from the

[Printer] menu.

- 40 -

Connecting to a Computer

Connecting in Wireless LAN (AP Mode) (Optional)

The wireless LAN (AP mode) connects directly to a wireless terminal (computer, tablet, smartphone, etc.) without using a wireless LAN access point.

Note

● You cannot enable wireless LAN (infrastructure) and wireless LAN (AP mode) at the same time.

● Do not place any devices (especially microwave ovens or digital cordless telephones) that emit weak electromagnetic waves near the machine.

● Wireless connections may be difcult if there is any metal, aluminum framed windows, or reinforced concrete walls between the machine and the wireless terminal (computer, tablet, smartphone, etc.).

● Wireless LAN connections may have slower transmission speeds than wired LAN or USB connections, depending on the environment. We recommend using a wired LAN or a USB connection.

Preparing to use the wireless LAN (AP mode)

Automatic Setup (Push Button)

If the wireless terminal (computer, tablet, smartphone, etc.) supports WPS-PBC (push button), then you can use the WPS button to connect via wireless (AP mode).

Follow the procedure below to connect.

1 Conrm the position of the WPS button

in the user’s manual provided with the wireless terminal (computer, tablet, smartphone, etc.)

2 Turn on the printer.

Press the scroll button several times to select [Wireless(AP Mode) Setting] , and then press the <ENTER> button.

4 Enter the Admin password using the

numeric (0-9) keys, and press the <ENTER> button. (The default password is 999999.)

1. Setup

The machine becomes a simple wireless access point, and wireless terminals (computer, tablet, smartphone, etc.) can connect directly to it.

Before you start, conrm that the wireless

device you are using supports the following environment.

Item Value

Standard IEEE 802.11 b/g/n Security WPA2-PSK (AES)

5 Select [Enable], and then press the

<ENTER> button.

6 Press the scroll button to select

[Automatic Setup (Push Button)], and then press the <ENTER> button.

7 Select [Yes], and then press the

<ENTER> button.

8 Start WPS-PBC (push button) on the

wireless terminal (computer, tablet, smartphone, etc.).

- 41 -

Connecting to a Computer

Manual connections

If the wireless terminal (computer, tablet, smartphone, etc.) does not support WPS-PBC

1. Setup

(push button), then you can input the machine’s SSID and password into the wireless terminal (computer, tablet, smartphone, etc.) to connect.

Follow the procedure below to connect.

1 Turn on the printer.

2 Press the scroll button several times to

select [Wireless(AP Mode) Setting], and then press the <ENTER> button.

3 Enter the Admin password using the

numeric (0-9) keys, and press the <ENTER> button. (The default password is 999999.)

4 Select [Enable], and then press the

<ENTER> button.

5 Press the scroll button several times

to select [Manual Setup], and then press the <ENTER> button.

6 Conrm the [SSID] and [Password]

that are displayed on the printer.

7 Input the printer’s [SSID] and

[Password] that were conrmed in step

7 for the wireless terminal (computer,

tablet, smartphone, etc.).

USB Connection

Perform the following procedure to connect your printer to a computer via USB.

Connecting a USB Cable

Prepare a USB cable (1).

A USB cable is not supplied with your printer. Prepare a USB 2.0 cable separately.

Memo

● Use a USB 2.0 Hi-Speed cable for a USB 2.0 Hi- Speed connection.

2 Turn off your printer and the computer.

Reference

● “Turning Off the Power” P.21

3 Plug one end of the USB cable into the

USB interface connector (2) on the back of the printer.

4 Plug the other end of the USB cable into

the computer’s USB interface connector.

- 42 -

Note

● Do not plug the USB cable into the network interface connection. Doing so may cause a malfunction.

Connecting to a Computer

Installing a Printer Driver (For Windows)

Note

● You must be logged in as an administrator to complete this procedure.

1 Insert the included “Software DVD-ROM”

into a computer.

2 When [AutoPlay] is displayed, click

[Run Setup.exe].

Memo

● If the [User Account Control] dialog box is displayed, click [Yes].

8 Click [Install Optional Software].

1. Setup

Installation starts.

Memo

● The following software is installed.

- PCL6 Printer Driver (Including Color Swatch Utility)

- FAQ

● Install other software from Custom Install.

9 Make sure that the software is

successfully installed, and then click [Printing Test].

Select the printer for test printing, and the click [Printing Test]. Make sure that the test printing was successful, and then click [OK].

Select a language from the drop-down list.

4 Read the license agreement, and then

click [Accept].

5 Read [Environment advice], and then

click [Next].

6 Select [USB] in accordance to the

connection method of the machine and computer, and then click [Next].

7 Select the model name of the machine,

and then click [Next].

10 Click [Complete].

- 43 -

Connecting to a Computer

11 Click [Next].

1. Setup

If the following dialog box is displayed, click [Yes].

3 Double-click the [OKI] icon on the

desktop.

4 [Drivers] > [PS] > Double-click

[Installer for OSX].

5 Enter the administrator password, and

then click [OK].

Follow the on-screen instructions to complete the installation.

6 Select [System Preferences] from the

Apple menu.

7 Click [Printers & Scanners].

8 Click [+], and select [Add Printer or

Scanner] when the menu is displayed.

12 Click [Exit].

Installing a Printer Driver (For Mac OS X)

Note

● Disable the anti-virus software before starting this procedure.

 Install the Mac OS X PS printer

driver (Except C813/C823)

When the installation is complete, print a test page in step 14.

9 Click [Default].

10 Select the machine where [Kind] is

[USB], and then select [OKI C833 PS] from the [Use].

Connection Priner Name Kind

Network OKI-C833 (last 6 digits of

MAC address)

USB OKI DATA CORP C833 USB

Memo

● To change the name, enter a new name into [Name:].

Bonjour

1 Make sure that the machine and a

computer are connected and the machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

- 44 -

Connecting to a Computer

 Install the Mac OS X PCL printer

driver (C813/C823 only)

When the installation is complete, print a test page in step 14.

1 Make sure that the machine and a

computer are connected and the machine is turned on.

2 Insert the “Software DVD-ROM” into a

computer.

3 Double-click the [OKI] icon on the

desktop.

1. Setup

11 Click [Add].

12 If the installable options conguration

screen is displayed, click [OK].

13 Make sure that the machine is added

to [Printers] and [OKI C833 PS] is displayed for [Kind].

Note

● If [OKI C833 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

4 [Drivers] > [PCL] > [C823] > Double-

click [Installer for OSX].

5 Enter the administrator password, and

then click [OK].

Follow the on-screen instructions to complete the installation.

6 Select [System Preferences] from the

Apple menu.

7 Click [Printers & Scanners].

8 Click [+], and select [Add Printer or

Scanner] when the menu is displayed.

14 Click [Open Print Queue...].

15 Select [Print Test Page] from the

[Printer] menu.

- 45 -

9 Click [Default].

10 Select the machine where [Kind] is

[USB], and then select [OKI C823 PCL] from the [Use].

Types of

Names

Network OKI-C823 (last 6 digits of

USB OKI DATA CORP C823 USB

Displayed in the

Connection

MAC address)

Methods

Bonjour

List

Connecting to a Computer

Memo

1. Setup

● To change the name, enter a new name into [Name:].

11 Click [Add].

12 If the installable options conguration

screen is displayed, click [OK].

13 Make sure that the machine is added

to [Printers] and [OKI C823 PCL] is displayed for [Kind].

When Adding Options

If options such as additional tray unit and/or SD memory card kit have been installed, use following procedures to change printer driver settings.

 For Windows PCL Driver

Click [Start] > [Devices and Printers].

2 Right-click the [OKI C833] icon and

select [Printer Properties]. (If you have installed multiple printer drivers, select [Printer Properties] >[OKI C833 PCL6].)

3 Select the [Device Options] tab.

4 If using a network connection, select

[Get Printer Settings]. If using a USB connection, enter the total number of trays excluding the multipurpose tray in [Installed Paper Trays]. For example, when three option trays are installed, enter “4” as the trays 1, 2, 3 and 4 are available.

Note

● If [OKI C823 PCL] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

14 Click [Open Print Queue...].

15 Select [Print Test Page] from the

[Printer] menu.

5 Click [OK].

- 46 -

Connecting to a Computer

 For Windows PS Driver

Click [Start] > [Devices and Printers].

2 Right-click the [OKI C833] icon and

then select [Printer Properties]. (If you have installed multiple printer drivers, select [Printer Properties] > [OKI C833 PS].)

3 Select the [Device Settings] tab.

4 If using a network connection, select

[Get installed options automatically] under [Installable Options], and then click [Setup]. If using a USB connection, select an appropriate number of trays in [Available Trays] under [Installable Options].

5 Select the number of available trays in

[Available Tray], and then click [OK].

1. Setup

5 Click [OK].

 For Mac OS X Driver

Select [System Preferences] from the

Apple menu.

2 Click [Printers & Scanners].

3 Select the name of your printer and then

click [Options & Supplies].

4 Select the [Options] tab.

- 47 -

2. Printing Basic Operation

This chapter describes how to print documents from a computer.

●● Supported Paper

2. Printing Basic Operation

Supported Paper Types

For high-quality printing, be sure to use paper types that satisfy requirements such as those for

material quality, weight, and surface nish. Please use digital photo print paper.

If not using recommended paper, please check the print quality and the movement of the paper

sufciently beforehand to make sure that there are no problems. Your printer supports the following

types of paper.

Paper Type Paper Size mm (inch) Paper Weight

Plain paper A3 297 x 420 64 to 256 g/m

A4 210 x 297 A5 148 x 210 A6 105 x 148 B4 257 x 364 B5 182 x 257 B6 128 x 182 B6 Half 64 x 182 Tabloid (11 x 17) Letter 215.9 x 279.4

(8.5 x 11)

Legal 13" 215.9 x 330.2

(8.5 x 13)

Legal 13.5" 215.9 x 342.9

(8.5 x 13.5)

Legal 14" 215.9 x 355.6

(8.5 x 14)

Executive 184.2 x 266.7

(7.25 x 10.5)

Statement (5.5 x 8.5)

8.5"SQ (8.5 x 8.5) Folio 210 x 330.2 8K (260 x 368 mm) 260 x 368 8K (270 x 390 mm) 270 x 390 8K (273 x 394 mm) 273 x 394 16K (184 x 260 mm) 184 x 260 16K (195 x 270 mm) 195 x 270 16K (197 x 273 mm) 197 x 273 Custom Size Width:

64 - 297 Length: 90 - 1321

For duplex print, 64 to 220 g/m

Note

● If the paper size is set at A6, A5, or with a paper width narrower than 148 mm (A5 width), the printing will be slower.

64 to 256 g/m

- 48 -

Supported Paper

Paper Type Paper Size mm (inch) Paper Weight

Envelope Nagagata #3 120 x 235 Envelopes should be 24lb paper, and

Nagagata #4 90 x 205 Nagagata #40 90 x 225

Yougata #0 120 x 235 Yougata #4 105 x 235

Kakugata #2 240 x 332 Kakugata #3 216 x 277 C4 229 x 324 C5 162 x 229 DL 110 x 220 Com-10 104.8 x 241.3

Index card Index card 76.2 x 127

(3 x 5)

Photo Photo (4 x 6 inch) (4 x 6)

Photo (5 x 7 inch) (5 x 7) Hagaki Hagaki 100 x 148 Oufuku Hagaki Oufuku Hagaki 148 x 200

ap parts of envelopes should be folded.

Use paper that meets the following conditions*1:

2. Printing Basic Operation

● Paper that meets the conditions for plain paper.

● An ink used for a part printing is heat resistant (230°C).

Note

● When specifying a printing area, please take into account the differences of printing position as followings: Print start position: ±2 mm, Paper skew: ±1 mm/100 mm, Image stretch: ±1 mm/100 mm (when paper ream weight is 70 kg)

● This printer cannot print on an ink.

Use paper that meets the following conditions*2:

● A pigment or an ink used to color paper is heat resistant (230°C).

● Paper that has same characteristics with light paper and used for an electronic photo printer.

Paper Recommendations

Your printer will handle a variety of print media,

including a range of paper weights and sizes.

This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when

using standard 75 - 90 g/m use in copiers and laser printers.

Use of heavily embossed or very rough textured paper is not recommended.

paper designed for

● Envelopes should be free from twist, curl or other deformations. They should also be of the

rectangular ap type, with glue that remains

intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

● Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process.

CAUTION

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.

- 49 -

Supported Paper

Storing Paper

Store paper under the following conditions to maintain quality.

● Inside a cabinet or other dry and dark place

● On a at surface

● Temperature: 20°C

2. Printing Basic Operation

● Humidity: 50% RH (relative humidity)

Do not store in the following locations.

● Directly on the oor

● In direct sunlight

● Near the inside of an exterior wall

● On an uneven surface

● Where static electricity may be generated

● In places that are excessively hot or where temperature rapidly changes

● Near a copier, air conditioner, heater, or duct

Note

● Do not unwrap the paper until you are ready to use the paper.

● Do not leave paper unwrapped for a long period. Doing so may result in paper handling and print quality issues.

● Depending on a media you use, usage conditions and a storing conditions, a decrease in paper quality or curling of the paper may occur.

- 50 -

Supported Paper

Paper Loaded on the Tray

Your printer has two built-in trays (tray 1 and the MP tray) and an additional tray unit (tray 2/3/4).

Refer to the list below to check the supported paper and capacities of each tray.

Note

● Duplex printing can not be performed on paper indicated with an asterisk (*).

Tray Supported paper size Paper capacity Paper weight

Tray1 ● A3

● A4

● A5

● A6

● B4

● B5

● B6

● Tabloid

● Letter

● Legal 13”

● Legal 13.5”

● Legal 14”

● Executive

● Statement*

● 8.5”SQ

● Folio

● 8K (260 x 368 mm)

● 8K (270 x 390 mm)

● 8K (273 x 394 mm)

● 16K (184 x 260 mm)

● 16K (195 x 270 mm)

● 16K (197 x 273 mm)

● Custom Size

Tray2/3/4 (option)

● A3

● A4

● A5

● B4

● B5

● Tabloid

● Letter

● Legal 13”

● Legal 13.5”

● Legal 14”

● Executive

● 8.5”SQ

● Folio

● 8K (260 x 368 mm)

● 8K (270 x 390 mm)

● 8K (273 x 394 mm)

● 16K (184 x 260 mm)

● 16K (195 x 270 mm)

● 16K (197 x 273 mm)

● Custom Size

300 sheets (when paper weight is 80 g/m

530 sheets (when paper weight is 80 g/m

)

(64 to 82 g/m2)

● Medium Light

● Light

(83 to 90 g/m

)

● Medium (91 to 105 g/m

)

● Heavy (106 to 128 g/m

)

● Ultra Heavy1 (129 to 188 g/m

)

● Ultra Heavy2 (189 to 220 g/m

)

● Light

)

(64 to 82 g/m2)

● Medium Light (83 to 90 g/m

)

● Medium (91 to 105 g/m

)

● Heavy (106 to 128 g/m

)

● Ultra Heavy1 (129 to 188 g/m

Note

)

● Weight of paper loaded on an additional tray unit is 64 to 176 g/m

● The specied paper weight of Ultra Heavy1 is described as 129 to 188 g/m

, but the printable weight is up to 176 g/m

2. Printing Basic Operation

- 51 -

Supported Paper

Tray Supported paper size Paper capacity Paper weight

MP Tray ● A3

2. Printing Basic Operation

● A4

● A5

● A6*

● B4

● B5

● B6

● B6 Half*

● Tabloid

● Letter

● Legal 13”

● Legal 13.5”

● Legal 14”

● Executive

● Statement*

● 8.5”SQ

● Folio

● 8K (260 x 368 mm)

● 8K (270 x 390 mm)

● 8K (273 x 394 mm)

● 16K (184 x 260 mm)

● 16K (195 x 270 mm)

● 16K (197 x 273 mm)

● Index Card*

● Photo (4 x 6 inch)*

● Photo (5 x 7 inch)*

● Custom Size

● C4*

● C5*

● DL*

● Com-10*

● Hagaki*

● Oufuku Hagaki*

● 100 sheets (when paper weight is 80 g/m

● 10 envelopes

● Light

(64 to 82 g/m

)

● Medium Light (83 to 90 g/m

● Medium (91 to 105 g/m

● Heavy (106 to 128 g/m

● Ultra Heavy1 (129 to 188 g/m

● Ultra Heavy2 (189 to 220 g/m

● Ultra Heavy3 (221 to 256 g/m

)

- 52 -

●● How to Print from the Tray

The following procedure explains how to load paper in tray 1 or tray 2/3/4 (option).

Memo

● This procedure explains to load paper in tray 1. The same procedure is applied to tray 2/3/4.

1 Pull out the paper tray (1).

4 Flex paper back and forth, and then fan

2 Set the paper size dial (2) to match the

size of the paper to be loaded.

Set the dial to [A4 ] when loading A4 size paper in horizontal orientation.

Note

● When loading A6 size paper, move the paper stopper (4) forward and remove it once, then install it on the metal part.

it. Straighten the edges of the paper stack on a level surface.

How to Print from the Tray

2. Printing Basic Operation

3 Slide the paper guide (3) and paper

stopper (4) to the size of paper to be loaded.

5 Load paper with the print side face down

and press it from above.

Note

● Do not load paper exceeding the [ ] mark (5) of the paper guide.

6 Secure the loaded paper with the paper

guide.

7 Check if a size of loaded paper matches

the setting of paper size dial.

8 Return the paper tray to the printer.

Memo

● If loading a paper that you cannot select the size with a paper size dial options, set the dial to [Other], and then set a paper size on the operator panel.

9 Open a le you want to print, and print it.

- 53 -

How to Print from the MP Tray

●● How to Print from the MP Tray

This procedure explains how to load paper in the MP tray.

Note

● Do not load paper of different sizes, types or weights at the same time.

● When adding paper, remove the paper on the MP tray and straighten the edges of both stacks of paper, and then load them again.

● Do not put anything other than paper for printing in the MP tray.

2. Printing Basic Operation

1 Open the MP tray (1) forward by

inserting your ngers into the front

recesses (2).

2 Pull out the paper support (3) by holding

the center part of it.

3 Unfold the sub support (4).

4 Open the paper set cover (5).

5 Adjust the manual feeding paper guide

(6) to the width of paper to be loaded.

6 Insert the paper with the print side face

up.

Note

● Do not load paper exceeding the [ ] mark (7) of the paper guide.

- 54 -

How to Print from the MP Tray

When loading paper vertically or horizontally

ABC

Com-10, DL, C5

Memo

● When loading envelopes in the MP tray, load them face up with the orientation noted below.

- Com-10, DL and C5 are loaded with the ap folded

and the ap should come to the top side in the feeding

direction.

- C4 is loaded with the ap folded and the ap should come to the left side in the feeding direction.

Note

● The paper may be wrinkled or curled after printing.

● Use paper stored in proper temperature and humidity conditions. Do not use paper that is curled or waved because of humidity.

● Do not print on the back side of paper on which other printer has printed.

● Curling of a postcard or an envelope may cause the ink absorbing problem. Use paper that is not curled. Correct a paper Curling within 2 mm.

● Printing an envelope with an adhesive ap bent cause the ink absorbing problem.

ABC

7 Close the paper set cover (5).

2. Printing Basic Operation

If always printing on same size or type paper

from the MP tray, register the paper on the

operator panel. If printing once, proceed to the step 18.

Note

● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.

● Make sure that the message “Ready To Print” is displayed in the operator panel. If the message is not displayed, press the <ON LINE> button.

8 Press the <Fn> key.

9 Enter “90” using the numeric keypad

and then press the <ENTER> button.

- 55 -

10 When [Paper Size] is displayed, select

the size of the loaded paper and then press the <ENTER> button.

Reference

● If [Custom] is selected for [Paper Size], you need to register the custom size. For how to register the

custom size, refer to “Printing in Custom Sizes”

P.58.

How to Print from the MP Tray

11 Press the <BACK> button until

[MPTray Cong] is displayed.

2. Printing Basic Operation

12 Press the scroll button to select

[Media Type] and then press the <ENTER> button.

13 Press the scroll button to select the

type of the loaded paper and then press the <ENTER> button.

16 Press the scroll button to select the

weight of the loaded paper and then press the <ENTER> button.

17 Press the <ON LINE> button to exit the

menu mode.

18 Open the le you want to print, and print

it by following the procedures below.

For Windows PCL Printer Driver

14 Press the <BACK> button until

[MPTray Cong] is displayed.

15 Press the scroll button to select

[Media Weight] and then press the <ENTER> button.

From the [File] menu, select [Print].

2 Click [Preferences].

3 On the [Setup] tab, select a paper size

from [Size].

4 Select [Multipurpose Tray] from

[Source].

5 Start printing.

- 56 -

For Windows PS Printer Driver

From the [File] menu, select [Print].

2 Click [Preferences].

3 Select the [Paper/Quality] tab.

How to Print from the MP Tray

4 Select [Multi-Purpose Tray] from

[Paper Source].

5 Click [Advanced].

6 Click [Paper Size] and select a paper

size from the drop-down list.

7 Click [OK].

8 Start printing.

For Mac OS X PS Printer Driver

From the [File] menu, select [Print].

2 Select a paper size from [Paper Size].

3 Select [Paper Feed] from the panel

menu.

4 Select [All pages From] and then select

[Multi Purpose Tray].

2. Printing Basic Operation

5 Start printing.

Memo

● If setting details are not displayed in the print dialog box, click [Show Details] at the bottom of the

dialog box.

For Mac OS X PCL Printer Driver

From the [File] menu, select [Print].

2 Select a paper size from [Paper Size].

3 Select [Setup] from the panel menu.

4 Select [Multi Purpose Tray] from

[Paper Source].

5 Start printing.

Memo

● If setting details are not displayed in the print dialog box, click [Show Details] at the bottom of the

dialog box.

- 57 -

Printing in Custom Sizes

●● Printing in Custom Sizes

To load custom size paper, you need to register the width and length of the paper before printing. The range of the sizes you can set differs according to the paper tray.

2. Printing Basic Operation

Tray Available size range

Tray1 Width:

105 to 297 mm (4.1 to 11.7 inches) Length: 148, 182 to 431 mm (5.8, 7.2 to 17.0 inches)

Tray 2/3/4 (Option)

MP tray Width:

Note

● [Custom] is displayed only when [Paper Size] is set to [Custom].

● The available size range for duplex printing is the same as that for tray 2/3/4.

Width: 148 to 297 mm (5.8 to 11.7 inches) Length: 182 to 431 mm (7.2 to 17.0 inches)

64 to 297 mm (2.5 to 11.7 inches) Length: 90 to 1321 mm (3.5 to 52 inches)

1 Press the scroll button or on the

operator panel.

4 Press the scroll button several times

to select [Tray Cong] of the paper tray in which you loaded paper and then press the <ENTER> button.

5 Check that [Paper Size] is selected and

press the <ENTER> button.

2 Press the scroll button several times

to select [Menus] and press the <ENTER> button.

3 Check that [Tray Conguration]

is selected and press the <ENTER> button.

6 Press the scroll button several times

to select [Custom] and then press the <ENTER> button.

7 Press the <BACK> button.

- 58 -

Printing in Custom Sizes

8 Press the scroll button to select

[X Dimension] and then press the <ENTER> button.

9 Enter the paper width value using the

numeric keypad and then press the <ENTER> button.

13 Press the <ON LINE> button to exit the

menu mode.

14 Specify a custom in the following

procedures.

For Windows PCL Printer Driver

Click [Start] and select [Devices and Printers].

2 Right-click the

select the type of driver you want to specify from [Printing preferences].

Your Printer

icon and

2. Printing Basic Operation

10 Press the <BACK> button.

11 Press the scroll button to select

[Y Dimension] and then press the <ENTER> button.

12 Enter the paper length value using the

numeric keypad and then press the <ENTER> button.

3 On the [Setup] tab, click [Paper Feed

Options].

4 Click [Custom Size].

5 Enter a name and the dimensions.

a Enter a name for the new size in the

[Name] box.

b Enter its dimensions in the [Width]

and [Length] boxes.

6 Click [Add] to save the custom paper

size to the list and then click [OK].

You can save up to 32 custom sizes.

7 Press [OK] until the [Printing

preferences] dialog box is closed.

8 Open the le you want to print.

9 Select the registered paper size and

start printing on the print dialog.

- 59 -

Printing in Custom Sizes

For Windows PS Printer Driver

Click [Start] and select [Devices and Printers].

2 Right-click the

Your Printer

icon and

select the type of driver you want to

2. Printing Basic Operation

specify from [Printing preferences].

3 On the [Layout] tab, click [Advanced].

4 Click [Paper Size] and select

[PostScript Custom Page Size] from the drop-down list.

5 Enter the dimensions in the [Width] and

[Height] boxes, and press [OK].

Note

● [Offsets Relative to Paper Feed Direction] is not available.

6 Press [OK] until the [Printing

preferences] dialog box is closed.

For Mac OS X Printer Driver

Note

● In the Mac OS X printer driver, paper size out of the available range can be set, however, image is not correctly printed. set paper size within available range.

1 Open the le you want to print.

2 From the [File] menu, select [Print].

3 Select [Manage Custom Sizes] from

[Paper Size]

4 Click [+] to add an item to the list of

custom paper sizes.

5 Double-click [Untitled] and enter a

name for the custom paper size.

6 Enter the dimensions in the [Width] and

[Height] boxes.

7 Click [OK].

7 Open the le you want to print from the

application.

8 Select [PostScript Custom Page Size]

for a paper size and start printing on the printer driver.

8 Congure other settings if necessary and

then start printing.

Memo

● If setting details are not displayed in the print dialog box, click [Show Details] at the bottom of the dialog box.

- 60 -

Printing in Custom Sizes

Open the le you want to print, and print

it in the following procedures.

For Windows PCL Printer Driver

From the [File] menu, select [Print].

2 Click [Preferences] or [Properties].

3 On the [Setup] tab, select a paper size

from [Size].

4 Select [Multipurpose Tray] from

[Source].

5 Start printing.

For Windows PS Printer Driver

From the [File] menu, select [Print].

2 Click [Preferences] or [Properties].

For Mac OS X PS Printer Driver

From the [File] menu, select [Page Setup].

2 Select a paper size from [Paper Size]

and then click [OK].

3 From the [File] menu, select [Print].

4 Select [Paper Feed] from the panel

menu.

5 Select [All pages From] and then select

[Multi Purpose Tray].

6 Start printing.

For Mac OS X PCL Printer Driver

From the [File] menu, select [Page Setup].

2. Printing Basic Operation

3 Select the [Paper/Quality] tab.

4 Select [Multipurpose Tray] from

[Paper Source].

5 Click [Advanced].

6 Click [Paper Size] and select a paper

size from the drop-down list.

7 Click [OK].

8 Start printing.

2 Select a paper size from [Paper Size]

and then click [OK].

3 From the [File] menu, select [Print].

4 Select [Setup] from the panel menu.

5 Select [Multi Purpose Tray] from

[Paper Source].

6 Start printing.

- 61 -

Paper Output

●● Paper Output

Your printer outputs to the output tray or rear output tray. Paper types that can be outputted to each

stacker are as follows.

2. Printing Basic Operation

Output

Stacker

Output Tray

Rear Output Tray

Note

● Do not open or close the rear output tray while printing as it may result in a paper jam.

Supported

paper type

● Plain paper

● Recycled paper

● Plain paper

● Recycled paper

● Envelope

● Index card

● Label

Paper output

capacity

● 200 sheets (when paper weight is less than 80 g/m

● 100 sheets (when paper weight is less than 80 g/m

● 10 sheets (Ultra Heavy paper and envelopes)

 Using the Output Tray

Paper is delivered with the print side face down, stacked in the order printed.

Note

● Check that the rear output tray (1) on the rear side of the printer is closed. If the rear output tray is open, paper is always outputted to the rear output tray.

 Using the Rear Output Tray

Paper is delivered with the print side face up, stacked opposite the order printed.

)

1 Pull the rear output tray (1) on the rear

side of the printer and open it outward.

)

2 Unfold the paper support (2).

Memo

● Open the paper supporter (2) so that the printed papers do not fall down from the output tray.

3 Open the sub support (3).

- 62 -

Convenient Print Functions

●● Convenient Print Functions

The following convenient print functions are available. For details, refer to the User’s Manual

(Advanced).

 Printing on Postcards, Reply

Postcards or Envelopes

 Printing on Labels

 Printing on Custom Size Paper

You can register customized paper sizes to the

printer driver so you can print on nonstandard paper such as banners.

● Printing on custom size paper

 Changing the Page Layout

You can change the page layout to multiple print,

booklet print and poster print etc.

●Multipie print ●Booklet print ●Poster print

 Changing Print Quality

(Resolution)

You can change the print quality to suit your

needs.

 Saving Toner

You can save toner by reducing printing density. A

toner saving can be set in 3 levels.

When printing in 100 % black, you can also select the setting without a toner saving. Amount of toner can be saved without affecting any readability for small characters.

●Saving toner

Memo

● There are many convenient print functions in addition to those above. Refer to the User’s Manual (Advanced).

2. Printing Basic Operation

 Duplex Printing

You can print on both sides of a sheet of paper.

●Duplex prints

 Scaling to Pages

You can print data formatted for one size page

onto a different size page without modifying the print data.

 Printing Color Data in

Monochrome

- 63 -

Canceling Printing

●● Canceling Printing

Press the <CANCEL> button on the operator panel to cancel print jobs being currently printed or preparing for a print.

2. Printing Basic Operation

When you press the <CANCEL> button is pressed, the following message appears.

To cancel printing, select [Yes] and then press

the <ENTER> button.

To proceed to printing, select [No]

press the <ENTER> button.

If a printer is not operated for about 3 minutes while this message appears, the message will go out and printing proceeds.

and then

- 64 -

Setting the Time that Elapses Before Entering the Power Save Mode

●● Setting the Time that Elapses Before Entering the

Power Save Mode

Note

● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.

● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.

1 Press the <Fn> key on the operator

panel.

2 Enter “200” using the numeric keypad

and then press the <ENTER> button.

3 Press the scroll button or to specify

the time and then press the <ENTER> button.

Memo

● The power save time can be selected from the followings:

- [1 minute]

- [2 minutes]

- [3 minutes]

- [4 minutes]

- [5 minutes]

- [10 minutes]

- [15 minutes]

- [30 minutes]

- [60 minutes]

* Up to 30 minutes for C813/C823.

2. Printing Basic Operation

4 Press the <ON LINE> button.

- 65 -

Setting the Time that Elapses Before Entering the Deep Sleep Mode

●● Setting the Time that Elapses Before Entering the

Deep Sleep Mode

Note

● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode.

● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.

2. Printing Basic Operation

1 Press the <Fn> key on the operator

panel.

2 Enter “201” using the numeric keypad

and then press the <ENTER> button.

3 Press the or to specify the time and

then press the <ENTER> button.

Memo

● The sleep time can be selected from the followings:

- [1 minute]

- [2 minutes]

- [3 minutes]

- [4 minutes]

- [5 minutes]

- [10 minutes]

- [15 minutes]

- [30 minutes]

- [60 minutes]

* Up to 30 minutes for C813/C823.

4 Press the <ON LINE> button.

- 66 -

Setting the Time that Elapses Before Entering the Deep Sleep Mode

Constraints When in Deep Sleep Mode

This section explains constraints when in the deep sleep mode.

The printer may not enter the deep sleep mode if an error is displayed.

Printer Driver Utility Constraints

When the printer goes into the deep sleep mode, the following constraints apply to the printer driver and utility functions.

When the printer goes into the deep sleep mode, press the <POWER SAVE> button on the control panel and check that the screen displays the message “Ready To Print”.

If the message “Ready To Print” is displayed, the following constraints do not apply.

Method of resolving

OS Software Name

Windows Driver Installer If there is a connection with the

Constraints When in the

Deep Sleep Mode

network, you cannot automatically get printer option information when installing a driver.

other than to press the

button

2. Printing Basic Operation

- 67 -

Setting the Time that Elapses Before Entering the Deep Sleep Mode

Network Function Constraints

In the deep sleep mode, the following constraints apply to network functions.

 Does Not Enter the Deep Sleep

Mode

In the following cases, a printer will not enter

2. Printing Basic Operation the deep sleep mode.

● IPSec is enabled.

● A TCP connection is established.

E.g.: A connection is established with Telnet or F T P.

When the transition time to enter Sleep mode or Deep Sleep mode from Power Save mode elapses and the connection is disconnected, the machine enters Sleep mode.

● E-mail reception is enabled.

● Wireless LAN is enabled.

● Google Cloud Print is enabled.

 Protocols with the Client

Functions Do Not Work

In the deep sleep mode, the following protocols with client functions will not work.

● E-mail alerts

● SNMP Trap

● WINS

● SNTP

*1 Time that passes in the deep sleep mode is not included in the

interval for periodic notication by e-mail alert.

*2 Time that passes in the deep sleep mode is not included in the

intervals between WINS updates. Regular WINS updates are not carried out in the deep sleep mode, so the names registered on the WINS server may be deleted.

*3 Time that passes in the deep sleep mode is not included in the

interval between update for NTP servers.

● LLTD is enabled.

● HUB Link Status is 1000BASE-T.

● IPv6 Global Address is assigned.

 Cannot Print

In the deep sleep mode, you cannot print with the following protocols.

● NBT

 Cannot Search/Cannot Specify

Settings

In the deep sleep mode, you cannot search or specify settings with the following functions or protocols.

● NBT

● PnP-X

● UPnP

● MIB

* You can reference through some supported MIB in the deep sleep

mode (Get command).

- 68 -

Settings for Turning Power Off Automatically (Auto Power Off)

●● Settings for Turning Power Off Automatically

(Auto Power Off)

Note

● In the factory default, a printer does not enter the auto power off mode while connecting to the network.

Setting the Auto Power Off

To enable the auto power off mode while connecting to the network perform the following procedure.

1 Press the scroll button or on the

operator panel.

2 Press the scroll button several times

to select [Admin Setup], and press the <ENTER> button.

5 Press the scroll button several times

to select [Power Setup], and press the <ENTER> button.

6 Press the scroll button several times

to select [Auto Power Off], and press the <ENTER> button.

2. Printing Basic Operation

3 Enter the administrator password, using

the numeric (0-9) keys.

The factory default password is “999999”. Press

the <ENTER> button whenever inputting one character.

4 Press the <ENTER> button.

7 Press the scroll button or to select

[Enable], and press the <ENTER> button.

8 Press the <ON LINE> button to exit the

menu mode.

- 69 -

Settings for Turning Power Off Automatically (Auto Power Off)

Setting the Time that Elapses Before Entering the Auto Power Off Mode

Note

● When a printer is in the power saving mode, press the

2. Printing Basic Operation

<POWER SAVE> button to restore from the mode.

● Check if the message “Ready To Print” appears. If the message is not displayed, press the <ON LINE> button.

1 Press the <Fn> key on the operator

panel.

2 Enter “202” using the numeric keypad

and then press the <ENTER> button.

Memo

● The auto power off time can be selected from the followings:

- [1 hour]

- [2 hours]

- [3 hours]

- [4 hours]

- [8 hours]

- [12 hours]

- [18 hours]

- [24 hours]

3 Press the scroll button or to specify

the time and then press the <ENTER> button.

4 Press the <ON LINE> button.

- 70 -

●● Setting the Buzzer

You can set the buzzer volume when a paper jam occurs.

Setting the Buzzer

1 Press the scroll button or on the

operator panel.

2 Press the scroll button several times

to select [Admin Setup], and press the <ENTER> button.

3 Enter the administrator password, using

the numeric (0-9) keys.

The factory default password is “999999”. Press the <ENTER> button whenever inputting one character.

5 Press the scroll button several times

to select [Buzzer Setup], and press the <ENTER> button.

6 Press the scroll button several times

to select [Paper Jam Error Buzzer Volume], and press the <ENTER>

button.

7 Press the scroll button several times

to select a volume level, and press the <ENTER> button.

2. Printing Basic Operation

4 Press the <ENTER> button.

8 Press the <ON LINE> button to exit the

menu mode.

- 71 -

3. Troubleshooting

This chapter provides solutions to the problems you may encounter while operating your printer.

Memo

● Meanings of symbols in error messages:

- “%COLOR%” indicates Cyan (C), Magenta (M), Yellow (Y) or Black (K).

- “%TRAY%” indicates tray 1, tray 2, tray 3, tray 4 or the MP tray.

- “%COVER%” indicates a front cover or output tray.

3. Troubleshooting

- “%CODE%” indicates a code number displayed in 1 to 3 digits. A code number changes according to an error.

- “%MEDIA_SIZE%” indicates paper size.

- “%MEDIA_TYPE%” indicates a paper type.

● When the message “Please see Help for details” appears on the display screen, you can check an error code and remedy error by pressing the <HELP> button on the operator panel.

●● When an Error Message Appears on the Display

Screen (When the ATTENTION Indicator Lights Up/Blinks)

When a printer problem occurs, an error message appears on the display screen and the <ATTENTION> indicator on the operator panel lights up or blinks. Check the error message and deal with the problem according to the relevant procedure.

When

“Please see Help for details” appears on the display screen, press the <HELP> button to display a

remedy.

<HELP> button

<ATTENTION> indicator

××××

Please see HELP for details.

When “Please see Help for details” appears on the display screen,

press the <HELP> button to display a remedy. Help is not available

when this message is not displayed.

Message on the display screen

Display Screen when the <HELP> button is pressed

Error Code

××××

Remedy

Scroll display upward

Scroll display downward

- 72 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

●● When Paper Jams Occurs/When an Error

Message does not Disappear Even After Jammed Paper is Removed

When paper is jammed inside a printer or when an error message does not disappear even after jammed paper is removed, an error message appears on the display screen.

Press the <HELP> button to display a remedy. Remove jammed paper according to the remedy displayed or the relevant procedure described in the following list.

<HELP> button

Message on the display screen (rst line)

Message on the display screen (second line)

<ATTENTION> indicator

××××

Please see HELP for details.

Press the <HELP> button to display a remedy.

Display Screen when the <HELP> button is pressed

Error Code

××××

Scroll display upward

Scroll display downward

Message displayed

Status Message on the Display Screen

after the <HELP> button is pressed

Reference

Page

Error Code

Paper jams 1st Line Open Cassette 391, 392, 393, 394 page 82

2nd Line Paper Jam 3rd Line %TRAY% 1st Line Open Cover 372 page 75 2nd Line Paper Jam 3rd Line Front Cover 1st Line Open Cover 380 page 76 2nd Line Paper Jam 3rd Line Front Cover 1st Line Open Cover 390 page 81 2nd Line Paper Jam 3rd Line Front Cover 1st Line Open Cover 381, 385 page 77 2nd Line Paper Jam 3rd Line Output Tray

3. Troubleshooting

- 73 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

Message displayed

Status Message on the Display Screen

after the <HELP> button is pressed

Error Code

Paper jams 1st Line Open Cover 382, 383 page 78

2nd Line Paper Jam 3rd Line Output Tray 1st Line Check Duplex Unit 370, 371, 373 page 74 2nd Line Paper Jam

3. Troubleshooting

When a jam occurs, the media being printed remains in the device.

1st Line Check Paper 400 page 76 2nd Line Paper Size Error 3rd Line %TRAY% 1st Line Check Paper 401 page 76 2nd Line Paper Multi Feed 3rd Line %TRAY% 1st Line Open Cassette 631, 632, 633, 634 page 82 2nd Line Paper Remain 3rd Line %TRAY% 1st Line Open Cover 637 page 81 2nd Line Paper Remain 3rd Line Front Cover 1st Line Open Cover 638 page 77 2nd Line Paper Remain 3rd Line Output Tray 1st Line Open Cover 639, 640 page 78 2nd Line Paper Remain 3rd Line Output Tray 1st Line Check Duplex Unit 641, 642 page 74 2nd Line Paper Remain

Reference

Page

Error Code 370, 371, 373, 641, 642

A paper jam has occurred around the duplex unit.

1 Take out the duplex unit (1) by pulling

it obliquely upward while holding the center recess on the back of printer.

2 Check for jammed paper inside the

printer. If jammed paper remains, remove it.

- 74 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

3 Check for jammed paper in the duplex

unit. If jammed paper remains, pull it out gently.

4 Open the upper duplex unit cover (2)

and check for jammed paper. If jammed paper remains, pull it out gently and close the cover.

5 Replace the duplex unit (1) into the

printer.

Error Code 372

A paper jam has occurred around the front cover.

1 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.

3. Troubleshooting

2 Remove the jammed paper gently in

the direction of the arrow if an edge of jammed paper can be seen, and then

go to step 8. If you cannot nd jammed

paper, go to step 3.

Task is complete.

3 Take out the duplex unit (3) by pulling

it obliquely upward while holding the center recess on the back of printer.

- 75 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

4 Check for jammed paper inside a printer.

If jammed paper remains, remove it.

3. Troubleshooting

5 Check if paper remains in the duplex

unit. If jammed paper remains, pull it out gently.

8 Close the front cover (2).

Error Code 380, 400, 401, 637

A paper jam has occurred around the front cover.

1 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.

6 Open the upper duplex unit cover (4)

and check for jammed paper. If jammed paper remains, remove it, and close the cover.

7 Replace the duplex unit (3) to the

printer.

2 Remove the jammed paper gently in the

direction of the arrow if you can see an edge of jammed paper.

- 76 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

CAUTION

3 Close the front cover (2).

Task is complete.

Error Code 381, 385, 638

A paper jam has occurred under an image drum.

1 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.

3 Remove all four image drums and place

them on a at surface.

3. Troubleshooting

4 Cover the removed image drums with

paper so that the image drums are not exposed to light.

2 Press the output tray open button (3)

and open the output tray (4).

Possible to get

burned.

● The fuser unit is extremely hot. Do not touch it.

5 Pull out the jammed paper gently to the

rear of the printer (the direction of the arrow) if an edge of jammed paper can be seen.

Pull out the jammed paper gently while lifting the release levers (5) on the fuser unit if an edge of jammed paper cannot be seen.

- 77 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

If an edge of jammed paper still remains inside the unit, pull out the jammed paper gently to the rear of the printer.

3. Troubleshooting

Note

● In case of Error 385, take out the fuser unit and remove the paper from it completely.

6 Return all four image drums into the

printer carefully.

8 Close the front cover (2).

Note

● The front cover cannot be closed if the output tray is not closed securely.

Task is complete.

Error Code 382, 383, 639, 640

A paper jam has occurred around the fuser unit.

1 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.

7 Close the output tray (4) by pushing the

both sides of the cover rmly.

- 78 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

CAUTION

2 Press the output tray open button (3)

and open the output tray (4).

Possible to get

burned.

● The fuser unit is extremely hot. Do not touch it.

3 Remove all four image drums and place

them on a at surface.

5 Remove the jammed paper remaining

inside of the unit.

3. Troubleshooting

6 Lift the left lock lever (5) of the fuser

unit forward.

4 Cover the removed image drums with

paper so that the image drums are not exposed to light.

7 Hold the fuser unit handle (6) and lift

the fuser unit out of the printer.

- 79 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

8 Lift the release levers (7) on the fuser

unit, and pull out the jammed paper forward gently.

3. Troubleshooting

9 Hold the fuser unit handle (6) and place

the fuser unit into the printer.

11 Return all four image drums into the

printer carefully.

12 Close the output tray (4) by pushing the

both sides of the cover rmly.

10 Push the left lock lever (5) of the fuser

unit backward.

13 Close the front cover (2).

Note

● Cannot close the front cover securely if the output tray is not closed.

Task is complete.

- 80 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

Error Code 390, 637

A paper jam has occurred while feeding paper from a paper tray.

1 If there is any paper on the MP tray, lift

the paper set cover (1) and take it out.

2 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (2) to open the front cover (3) forward.

4 Close the front cover (3).

3. Troubleshooting

5 If loading paper on MP tray, lift the

paper set cover (1) and set the paper with the print side face up.

3 Remove the jammed paper gently by

pulling the edge of paper.

Remove the paper from the back gently if the edge of paper cannot be seen.

6 Lower the paper set cover (1).

Task is complete.

- 81 -

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

Error Code 391, 392, 393, 394, 631, 632, 633, 634

A paper jam has occurred while feeding paper from a paper tray.

Note

● If paper jams occur frequently, clean the paper feed rollers. For details, refer to “Cleaning Paper Feed Rollers”

P.116.

This procedure uses Tray 1 as an example.

1 Gently pull out from the printer the tray

3. Troubleshooting

(1) for which an error is indicated.

4 Insert your nger into the recess on

the right side of the printer and pull the front cover open lever (2) to open the front cover (3) forward.

5 Close the front cover (3).

2 Remove the jammed paper.

3 Return the tray (1) to the printer.

Task is complete.

Memo

● Open and close the front cover after removing the jammed paper otherwise the error indication do not go out.

- 82 -

When the Message for Replacement of Consumables or Maintenance Unit Appears

●● When the Message for Replacement of

Consumables or Maintenance Unit Appears

When the time to replace consumables or maintenance unit is close and replacement must be done, the message “…Low”, “…Near Life”, “…Empty”, “ …Life”, “ Install…”, “ Replace…”, “Change…” appears on the display screen and the <ATTENTION> indicator on the operator panel lights up or blinks.

Check the message and replace consumables and maintenance unit.

<HELP> button

××××

Please see HELP for details.

Message on the display screen (rst line)

Message on the display screen (second line)

Message on the display screen (third line) Message on the display screen (fourth line)

3. Troubleshooting

<ATTENTION> indicator

Press the <HELP> button to display a remedy.

Display Screen when the <HELP> button is pressed

Scroll display upwards

Scroll display downwards

××××

Error Code

- 83 -

When the Message for Replacement of Consumables or Maintenance Unit Appears

Memo

● “xxx” described on the list below changes according to the printer status.

Message displayed

Status Message on the Display Screen

after the <HELP>

button is pressed

Reference Page or

Remedy

Error Code

Toner Cartridge 1st Line xxx - Prepare a new toner

2nd Line %COLOR% Toner Low

3. Troubleshooting

Image Drums 1st Line xxx - Prepare new image drums,

1st Line xxx - page 104 2nd Line %COLOR% Toner Empty 1st Line Install Toner 410, 411, 412 page 106 2nd Line %COLOR% 413 page 104 (Black toner)

2nd Line %COLOR% Image Drum Near

Life

1st Line xxx - page 108 2nd Line %COLOR% Image Drum Life 1st Line xxx - page 108 2nd Line %COLOR% Image Drum Life,

%nnn% Pages Left 1st Line Install New Image Drum 350, 351, 352, 353 page 108 2nd Line Image Drum Life 3rd Line %COLOR%

1st Line Install New Image Drum 560, 561, 562, 563 page 108 2nd Line Image Drum Life 3rd Line %COLOR% 1st Line Install New Image Drum 564, 565, 566, 567 page 108 2nd Line Image Drum Life 3rd Line %COLOR% 4th Line To Exceed the Life, Press

Online Button

1st Line Install New Image Drum 680, 681, 682, 683 page 108 2nd Line Printing disabled due to low

threshold of Image Drum life. 3rd Line %COLOR%

cartridge, and replace the old toner cartridge with new one after a message for replacement of consumables or maintenance unit appears.

and replace the old image drums with new ones after a message for replacement of consumables or maintenance unit appears.

The number of pages you can print is displayed in “nnn”.

If a toner remains, you can continue to print by opening or closing the front cover. However, replace the image drum soon. Otherwise, it may cause a decrease in a printing quality.

- 84 -

When the Message for Replacement of Consumables or Maintenance Unit Appears

Message displayed

Status Message on the Display Screen

after the <HELP>

button is pressed

Reference Page or

Remedy

Error Code

Fuser Unit 1st Line xxx - Prepare a fuser unit, and

2nd Line Fuser Unit Near Life

1st Line xxx - page 114 2nd Line Change Fuser Unit 1st Line Install New Fuser Unit 354 page 114 2nd Line Fuser Unit Life

Belt Unit 1st Line xxx - Prepare a belt unit, and

2nd Line Belt Unit Near Life

1st Line xxx - page 111 2nd Line Change Belt Unit 1st Line Install New Belt Unit 355 page 111 2nd Line Belt Unit Life

replace the old fuser unit with new one after a message for replacement of consumables or maintenance unit appears.

You can continue to print by opening or closing the front cover for a while. However replace the fuser unit soon. Otherwise, it may cause a printer error or paper jam.

replace the old belt unit with new one after a message for replacement of consumables or maintenance unit appears.

You can continue to print by opening or closing the front cover for a while. However replace the belt unit soon. Otherwise, it may cause a printer error.

3. Troubleshooting

- 85 -

When the Message for Paper Replacement or Paper Size Error Appears

●● When the Message for Paper Replacement or

Paper Size Error Appears

When the media type or media size loaded in a tray does not match the settings specied in the printer

driver, the message “Change Paper...” or “Check Paper...” appears on the display screen and the <ATTENTION> indicator blinks.

Check the message and deal with the problem. Check the paper size and the settings, refer to “How to

Print from the Tray” P.53 or “How to Print from the MP Tray” P.54.

3. Troubleshooting

<ATTENTION> indicator

<HELP> button

××××

Please see HELP for details.

Press the <HELP> button to display a remedy.

Message on the display screen (rst line)

Message on the display screen (second line)

Message on the display screen (third line) Message on the display screen (fourth line)

Display Screen when the <HELP> button is pressed

Scroll display upward

Scroll display downward

××××

Error Code

Message

displayed after

Status Message on the Display Screen

the <HELP>

button is

pressed

Error Code

Change Paper 1st Line Change Paper in %TRAY% 661, 662, 663, 664

2nd Line %MEDIA_SIZE% 3rd Line %MEDIA_TYPE% 4th Line Press ONLINE Button 1st Line Change Paper in MPTray 660 2nd Line %MEDIA_SIZE% 3rd Line %MEDIA_TYPE% 4th Line Press ONLINE Button

Paper Size does not match print data. 1st Line Change Paper in %TRAY% 461, 462, 463, 464

2nd Line %MEDIA_SIZE% 3rd Line %MEDIA_TYPE% 4th Line Press ONLINE Button 1st Line Change Paper in MPTray 460 2nd Line %MEDIA_SIZE% 3rd Line %MEDIA_TYPE% 4th Line Press ONLINE Button

- 86 -

Other Error Messages

●● Other Error Messages

This section explains the causes and remedies for an error message and the function of the <ATTENTION> indicator. An error message appears on the display screen of the operator panel.

To display an error code, press the <HELP> button on the operator panel.

Error Messages

Error

code

420 Press ONLINE Button for Restoration

Memory Overow

310 311

320 348

610 611 612 613

544 545 546 547

540 541 542 543

430 431 432 433 440 441 442

%COVER% Open

Please see HELP for details

Check Fuser Unit

Please see HELP for details Check Data

Message Data Write Error<%CODE%> Toner Not Installed

%COLOR%

Please see HELP for details

Check Toner Cartridge Improper Lock Lever Position %COLOR%

Please see HELP for details

Toner Sensor Error %COLOR%

Please see HELP for details

Install Paper Cassette %TRAY%

Please see HELP for details

Message

indicator

Blinks The memory overowed.

Reduce the data amount. If that does not work, reduce the size of the print data.

Blinks The cover is open.

Close the cover. 310 : Output tray 311 : Front cover

Blinks The fuser unit is not correctly installed.

Install the fuser unit correctly in a printer.

Lights up Writing of message data to be uploaded to a

printer has been failed.

Blinks The toner cartridge of the indicated color

is not installed correctly. Install the toner cartridge correctly. 610 : Yellow (Y) 611 : Magenta (M) 612 : Cyan (C) 613 : Black (K)

Blinks The toner cartridge of the indicated color is

not locked properly. Turn the blue lever on the right side of the cartridge backwards until it stops. 544 : Yellow (Y) 545 : Magenta (M) 546 : Cyan (C) 547 : Black (K)

Blinks Something is wrong with the toner sensor of

the indicated color or the image drum is not installed correctly. Install the toner cartridge or image drum of the indicated color correctly. 540 : Yellow (Y) 541 : Magenta (M) 542 : Cyan (C) 543 : Black (K)

Blinks A paper cassette is not in the indicated tray.

Insert the paper cassette into the indicated tray. If the cassette is already inserted in the printer, pull out the cassette and set it again to correctly locate it. 430, 440 : Tray1 431, 441 : Tray2 432, 442 : Tray3 433 : Tray4

Cause/Remedy

3. Troubleshooting

- 87 -

Other Error Messages

Error

code

356 Install New Belt Unit

Belt Unit Life

Please see HELP for details File System is Full Lights up The le system is full. File System is Write Protected Lights up The le system to which you tried to write is

330 Check Belt Unit

3. Troubleshooting

491 492 493 494 490

694 695 696 697

340 341 342 343

Please see HELP for details Deleting data Lights up The print data of private jobs are being

Print Restricted. Job Rejected

Press ONLINE Button Color Restricted. Job Rejected

Press ONLINE Button Color Restricted. Mono Printed

Press ONLINE Button Erased Data Full Lights up Secret le to be erased are full. Install Paper

%TRAY% %MEDIA_SIZE%

Please see HELP for details

File Erasing Lights up Erasing a secret le. Error Postscript Goes off A postscript error has occurred. Image Drum Not Installed

%COLOR%

Please see HELP for details

Check Image Drum %COLOR%

Please see HELP for details

Wait a Moment Rebooting <n>

%COLOR% Toner Sensor Error Lights up Something is wrong with the toner sensor of

%COLOR% Toner Not Installed Lights up The toner cartridge of the indicated color

%TRAY% Empty Lights up The indicated tray is empty.

Message

indicator

Blinks The belt unit is at the end of its life.

Replace it with a new belt unit.

write-protected.

Blinks The belt unit is not properly installed.

Reinstall it properly.

deleted.

Lights up A print job sent by a user who is not

authorized for printing is deleted.

Lights up A color print job sent by a user who is not

authorized for color printing is deleted.

Lights up A color print job sent by a user who is not

authorized for color printing is printed in the mono-print mode.

Blinks The indicated tray is empty.

Load the indicated size paper. 491 : Tray1 492 : Tray2 493 : Tray3 494 : Tray4 490 : MPTray

Blinks The image drum of the indicated color is not

installed correctly. Install the image drum correctly. 694 : Yellow (Y) 695 : Magenta (M) 696 : Cyan (C) 697 : Black (K)

Blinks The image drum of the indicated color is not

installed correctly. Install the image drum correctly. 340 : Yellow (Y) 341 : Magenta (M) 342 : Cyan (C) 343 : Black (K)

Lights up The printer is restarting.

Please wait.

the indicated color or the image drum is not installed correctly. Install the toner cartridge or image drum of the indicated color correctly.

is not installed correctly. Install the toner cartridge correctly.

Load the paper.

Cause/Remedy

- 88 -

Other Error Messages

Error

code

Unsupported USB Device Detected

Please detach it Install Paper

MPTray %MEDIA_SIZE% Press ONLINE Button

%COLOR% Waste Toner Full.Replace Toner. Lights up Waste toner is full. Replace with a new toner

Collate Fail:Too Many Pages

Press ONLINE Button File System Operation failed<nnn>

Press ONLINE Button Power Off and Wait for a while

126:Condensing Error

Invalid Print Data Received

Press ONLINE Button USB Hub Unsupported

Please detach it Log Buffer is Full. Job Rejected

Press ONLINE Button

360 Install Duplex Unit

Please see HELP for details

nnn* Service Call

nnn: Error

nnn* Power Off/On

nnn:Error

PDL Error Occurred Varies Indicating that it has been occured an

Expired saved les have been deleted

Press ONLINE Button Decode error occurred

Press ONLINE Button

Can not read the le

Press ONLINE Button

Message

indicator

Goes off A USB device unsupported by a printer is

connected. Remove the device.

Goes off Manual Printing from the MP tray is

specied. Load the paper of the size

indicated in the MP tray, and then press the <ON LINE> button.

cartridge of the indicated color.

Goes off A collate print error has occurred.

Reduce the data amount. If that does not work, reduce the size of the print data.

Lights up A le access error has occurred.

Blinks A condensation has occurred inside a printer.

Turn the printer off and turn on again after a while.

Lights up A job is deleted because its data are

detected to have been corrupted when private jobs are printed.

Goes off A USB hub unsupported by a printer is

connected. Remove the hub.

Lights up Print data is deleted because the accounting

log buffer is full. Contact a printer administrator and remove the log buffer.

Blinks A duplex unit is not installed correctly.

Install a duplex unit in a printer correctly. When a duplex unit is already installed, pull out the unit, and then install it again.

Blinks An error occurred inside the printer. Turn the

printer off and then on again. Write down the error code and contact your dealer if the same error occurs again.

Blinks A fatal error has occurred in a printer.

Turn the power off/on. Contact your dealer if the same error occurs again.

internal processing error into the PDL emulation. It's a clearable warning. User should press ENTER button for clearing the warning.

Lights up Indicates that an applicable job has been

automatically deleted as the retention period for Private Job Print has expired.

Varies Indicates that an error has occurred during

analysis of image data input from an external source. This appears when an error has occurred during analysis of TIFF or JPEG data in USBMemoryPrint, DirectPrint, E-mailPrint mode.

Varies Indicates that the USB memory is

disconnected while PrintFromUSBMemory

is running. Reading of the image le is

cancelled.

Cause/Remedy

3. Troubleshooting

- 89 -

Other Error Messages

Error

code

Color toner empty. Job cancelled

Press ONLINE Button Duplex Print Failed

Press ONLINE Button E-mail receiving has been cancelled

Press ONLINE Button

3. Troubleshooting

Invalid Data

Press ONLINE Button

Error PDF

Press ONLINE Button Invalid Password

Press ONLINE Button

PDF Cache Write Error

Press ONLINE Button

Job Type restricted Job rejected Press ONLINE Button

Please change SD Memory Card Lights up Indicates that machine requests a user to

415

Replace Toner

416

%COLOR% Waste Toner Full

Message

indicator

Varies Noties the user that the color toner is

empty and that the received color data job is cancelled.

Lights up For the paper setting that a duplex printing

is not possible, it was printed in simplex.

Lights up Indicates that Email receiving has been

canceled. It has the following possibilities.

- The format of email that has received is illegal or not supported.

- The attached le is illegal or not

supported.

- The attached le that has received is too large, for example, le size exceeds 8MB.

- Network connection has disconnected.

Varies Invalid data was received. Press the On-line

switch and eliminate the warning. Displayed when unsupported PDL command is received or a spool command is received without SD Card.

Varies It appears when a PDF le contains a syntax

error.

Varies Noties that the entered password does not

match the password set to encrypted PDF.

The le will not be printed unless the

passwords match.

Varies Noties that writing a PDF le to the cache

has failed. When an SD card is not used, add memory or an SD card. When an SD card is used, increase free space on the SD card.

Varies A job of a JobLimitation setting violation is

received, and when discarding the job, it's indicated.

exchange old SD card device for new one because the SD card device is life.

Blinks Indicates that a waste toner box represented

by %COLOR% has become full and needs to be replaced.

Cause/Remedy

Please see HELP for details

480 Remove Paper

Output Tray

Please see HELP for details

519 Press ONLINE Button for Restoration

Receiving Data Timeout

Please see HELP for details

IPv4 Address is conicted

Change IPv4 Address Getting target IP failed.

Please check DHCP settings.

Error 415 : Magenta Error 416 : Cyan (Does not occur for Black/Yellow.)

Blinks The printed paper is overlled on the paper

stacker of the printer unit. Error 480 : Output Tray

Blinks When receiving data by Port9100, LPR, FTP,

IPP, WSD, or Email, a timeout occurred in stream.

Varies IPv4 address is conicted.

Varies Indicates that DHCP server is not found out.

- 90 -

Other Error Messages

Error

code

Wait a Moment Network Initializing

Wait a moment

Network Conguration writing

709 Caution, unknown Consumable detected

Go to User Manual “Trouble Shooting” to restore operation

Message

indicator

Varies This appears when the NIC initialization is

occurred, as the setting was changed.

Blinks This appears during the NIC conguration

data is storing into the ash memory, as the

setting was changed.

Blinks You can use any consumables in your

product, but you must accept the risks of using non-genuine consumables. If the use of non-genuine consumables causes damage to the product or results in your product

not functioning to its full specication, then

such damage or effect on the product is not covered by warranty. To accept these risks and to restore function;

1. Turn off your product

2. Press and hold the <CANCEL> button

and turn your product on

After start up, release the <

button

Note

This operation will be recorded for future reference.

Cause/Remedy

CANCEL

3. Troubleshooting

- 91 -

When You Cannot Print from the MP Tray

●● When You Cannot Print from the MP Tray

If you print from the MP tray without moving down the paper set cover, the message “Install Paper MPTray” appears on the display screen.

Check the message and deal with the problem. Refer to ”How to Print from the MP Tray” P.54.

3. Troubleshooting

Paper set cover

- 92 -

Other Issues

●● Other Issues

This section explains the issues you may encounter while operating your printer and how to solve them.

Unable to Print from a Computer

Memo

● If the following information does not solve the issue, contact your dealer.

● For issues caused by an application, contact the manufacturer of the application.

General Causes

 Common to Windows and Mac OS X

Cause Remedy Reference

The printer is turned off. Turn on the printer. page 21 An Ethernet or USB cable is unplugged. Check that the cable is plugged into the printer and

computer properly. Something is wrong with a cable. Replace it with a new cable. The printer is off line. Press the <ON LINE> button. -

An error message is displayed on the display screen of the operator panel.

The interface setting is disabled. Check the setting of the interface being used from the

Something is wrong with the print function.

“Error Messages” or press the <HELP> button on the

operator panel.

Check if you can print the contents of the settings. page 30

page 87

Advanced

3. Troubleshooting

 For Windows

Cause Remedy Reference

The printer is not set as the default printer.

The output port for the printer driver is incorrect.

A print job from another interface is in progress.

“Invalid data” is displayed on the display screen and printing cannot be done.

A print job is automatically canceled. If using Print Job Control, the print job is not authorized

Set the printer as the default printer. -

Select the output port to which the Ethernet or USB

cable is connected.

Wait until the print job is done. -

Press the scroll button or and select [Menus] >

[System Adjust] > [Timeout InJob], and then select

a longer time. The default setting is 40 seconds.

to print.

Advanced

- 93 -

Other Issues

Network Connection Problems

 Common to Windows and Mac OS X

Cause Remedy Reference

Using a crossover cable. Use a straight cable. The printer is turned on before a cable

was connected. The hub and the printer are incompatible

or have some problem.

Not connected to the wireless LAN access point.

3. Troubleshooting

Connect cables before turning on the printer. page 32

Press the scroll button or and select [Admin Setup] > [Network Setup] > [HUB Link Setting], and then select [10Base-T Half].

● When the device is connected to the wireless LAN (Infrastructure mode), disable the wireless LAN (AP mode).

● Check that the power switch of the wireless LAN access point is turned on.

● Check settings of the wireless LAN access point, and then perform manual setting or automatic setting.

● Restart the wireless LAN function.

● Select [Wireless Reconnection] from [Wireless (Infrastructure) Setting].

● Put the device in an unobstructed view position near the wireless LAN access point. (The recommended distance is 30 m or less)

● If there is a wall, a metal item or a radio wave generating device between this device and the wireless LAN access point, communication failure may occur.

 For Windows

Cause Remedy Reference

IP address is incorrect. ● Check that the same IP address is set for the printer

and the printer's port setting on the computer.

● If using LPR Utility, check the IP address setting in LPR Utility.

USB Connection Problems

 Common to Windows and Mac OS X

Cause Remedy Reference

Unsupported USB cable is being used. Use a USB 2.0 cable. A USB hub is being used. Connect the printer directly to the computer. page 42 Printer driver is not installed correctly. Reinstall printer driver. page 43,

page 44

 For Windows

Cause Remedy Reference

The printer is off line. Right-click the [OKI C833 *] icon on the [Devices and

Printers] folder, and then select [See print jobs] (If the icons are grouped, select [See print jobs] > [OKI C833 *]).

* Indicates the driver type. (ex. PCL6/PS/XPS)

In the dialog box, select the [Printer] menu and then clear the check of [Use Printer Ofine].

A switch, buffer, extension cable or USB hub is being used.

A driver for a different printer that uses a USB connection has been installed.

Connect the printer directly to the computer. page 42

Delete the other printer driver from the computer. -

- 94 -

Unable to Install a Printer Driver Successfully

Memo

● If the following information does not solve the issue, contact your dealer.

● For issues caused by an application, contact the manufacturer of the application.

USB Connection Problems

Other Issues

 For Windows

Cause Remedy Reference

An icon of the printer is not created on the [Devices and Printers] folder.

Only the rst printer driver is installed

even if multiple printer drivers are selected to install.

The “Unable to install printer driver” error message is displayed.

The printer driver is not installed correctly. Reinstall the printer driver correctly.

Follow the procedure below to install the second and subsequent printer drivers:

1. Insert the “Software DVD-ROM” into a computer.

When [AutoPlay] is displayed, click [Run Setup.exe].

Memo

● If the [User Account Control] dialog box is displayed, click [Yes].

3. Select a language from the drop-down list.

4. Read the license agreement, and then click [Accept].

5. Read Environmental advice for Users and click [Next].

6. Select [Network] or [USB] corresponding to your connection environment, and then click [Next]. If the [Windows Security Alert] dialog box is displayed, click [Allow access].

7. Select the model name of this machine, and then click [Next].

8. Click [Custom Install].

9. Click [Separate Install].

10. Click a driver to install.

Installation starts. Use Plug-and-Play. Follow the procedure below.

1. Ensure that the printer and computer is turned off.

2. Connect a USB cable.

3. Turn on the printer.

4. Turn on the computer.

5. When the Found New Hardware Wizard is displayed, follow the on-screen instructions to complete the setup.

page 43

3. Troubleshooting

- 95 -

Other Issues

OS-Specic Constraints

Constraints with Windows

Item Symptom Cause/Remedy

Printer drivers [Help] is not displayed. The [Help] function is not supported on PS printer drivers.

Color Correct Utility

3. Troubleshooting

PS Gamma Adjuster

The [User Account Control] dialog appears.

The [Program Capability Assistant] dialog appears.

The [User Account Control] dialog appears.

The [Program Capability Assistant] dialog appears.

When you launch an installer or utility, the [User Account Control] dialog may appear. Click [Yes] or [Continue] to run the installer or utility as an administrator. If you click [No], the installer or utility does not start.

If the [Program Capability Assistant] dialog appears after an installation (including if you stop an installation before it is completed), make sure to click [This program installed correctly].

- 96 -

Image Quality Issues

Memo

● If the following information does not solve your issues, contact your dealer.

Symptom Point to check Remedy Reference

Vertical lines appear.

Paper feed direction

Printed images are fading vertically.

Paper feed direction

Printed images are light.

Printed images are partially faded. Spots and lines appear.

The toner is low. Replace the toner cartridge. page 104 The image drum is damaged. Replace the image drum. page 108 Foreign materials may be present

on the image drum.

The light-shielding lm of the

image drum is dirty. The image drum is not installed

properly. The LED heads are dirty. Wipe the LED heads with soft

The toner is low. Replace the toner cartridge. page 104 The paper is unsuitable. Use supported paper. page 48

The toner save is enabled. Change the toner save settings. The toner cartridge is not installed

properly. The toner is low. Replace the toner cartridge. page 104 The paper is moist. Use paper stored in proper

The paper is unsuitable. Use supported paper. page 48 The paper is unsuitable.

The settings of media type and weight are incorrect.

The paper is recycled. The media weight setting is unsuitable.

The paper is too moist or dry. Use paper stored in proper

[Paper Black Setting] or [Paper Color Setting] is improperly

congured.

[Trans. Black Setting] or [Trans. Color Setting] is improperly

congured.

Replace the image drum. page 108

Wipe the lm with a soft tissue

paper. Install the image drum properly. page 108

tissue paper.

Install the toner cartridge properly. page 104

temperature and humidity conditions.

Press the scroll button and select [Menus] > [Tray Conguration] > the paper tray

conguration you are using, and

then select the proper values for [Media Type] and [Media Weight]. Or, select a larger value for [Media Weight].

Press the scroll button and select [Menus] > [Tray Conguration] > the paper tray you are using, and then select a larger value for [Media Weight].

temperature and humidity conditions.

Press the scroll button select [Menus] > [Print Adjust], and then change the value of [Paper Black Setting] or [Paper Color Setting].

Press the scroll button or , select [Menus] > [Print Adjust], and then change the value of [Trans. Black Setting] or [Trans. Color Setting].

or ,

Other Issues

page 118

page 48

3. Troubleshooting

- 97 -

Other Issues

Symptom Point to check Remedy Reference

Horizontal lines and spots appear periodically.

Paper feed direction

3. Troubleshooting

White area of paper is lightly stained.

If the interval of lines or spots is about 94 mm (4 inches), the image drum (the green tube) is damaged or dirty.

If the interval of lines or spots is about 40 mm (2 inches), foreign materials may be present on the image drum.

If the interval of lines or spots is about 143 mm, there is damage to the fuser unit.

The image drum has been exposed to light.

The paper feed path is dirty. Print a few test copies. The paper contains static

electricity.

The paper is too thick. Use thinner paper. The toner is low. Replace the toner cartridge. page 104

Lightly wipe the image drum with soft tissue paper. Replace the image drum if it is damaged.

Open and close the output tray, and print again.

Change the fuser unit. page 114

Place the image drum back into the printer and leave it for a few hours. If that does not solve the problem, replace the image drum.

Use paper stored in proper temperature and humidity conditions.

page 108

page 48

Periphery of letters is smudged.

The entire paper area is lightly stained when printing on envelopes or coated paper.

Toner comes off when it is rubbed.

Glossiness is not uniform.

The LED heads are dirty. Wipe the LED heads with soft

tissue paper. The paper is unsuitable. Use recommended paper. The paper is moist. Replace it with new paper. page 48

The toner may be sticking to the whole area of the envelope or coated paper.

The settings of media type and weight are incorrect.

The paper is recycled. The media weight setting is unsuitable.

The settings of media type and weight are incorrect.

This is not a malfunction of the

printer.

Coated paper is not recommended.

Press the scroll button or

and select [Menus] > [Tray

Conguration] > the paper

tray conguration you are using,

and then select the proper

values for [Media Type] and

[Media Weight]. Or, select a

heavier weight in [Media Weight].

Press the scroll button

and select [Menus] > [Tray

Conguration] > the paper tray

conguration you are using, and

then select a heavier weight for

[Media Weight].

Press the scroll button or

and select [Menus] > [Tray

Conguration] > the paper

tray conguration you are using,

and then select the proper

values for [Media Type] and

[Media Weight]. Or, select a

heavier weight in [Media Weight].

page 118

page 48

- 98 -

Symptom Point to check Remedy Reference

Color of the printed image is not what you expect.

Solid printing of CMY 100% is too light.

The toner is low. Replace the toner cartridge. page 104 The setting of [Black Finish] is

not suitable for the application.

The color adjustment has been

modied.

The color balance is out of adjustment.

Color registration is out of alignment.

[CMY100% Density] is set to [Disable].

On the printer driver, select

[Composite Black (CMYK)]

or [True Black (K)] for [Black

Finish].

Do color matching from the printer

driver.

Press the scroll button

select [Calibration], and then

[Adjust Density].

Open and close the output tray.

Or, press the scroll button

and select [Calibration], and then

[Adjust Registration].

Press the scroll button

select [Admin Setup] > [Color

Setup] > [CMY100% Density],

and then select [Enable].

or and

Other Issues

Advanced

3. Troubleshooting

Dots appear.

Smears is printed.

The background of a printed page is dark or dirty.

Nothing is printed.

The paper is unsuitable. Use supported paper. page 48 When the interval of the dots

is about 94 mm (4 inches), the image drum (the green tube) is damaged or dirty.

The paper is moist. Replace it with new paper. page 48 The paper is unsuitable. Use supported paper. page 48

The printer may be malfunctioning. Contact your dealer. Back cover

Two or more sheets of paper are fed simultaneously.

The printer may be malfunctioning. Contact your dealer. -

Lightly wipe the image drum with a

soft tissue paper.

Replace the image drum when it is

damaged.

Fan the paper well and load it

again.

page 108

page 53,

page 54

Patches appear.

The paper is moist. Replace it with new paper. page 48 The paper is unsuitable. Use supported paper. page 48

- 99 -

Other Issues

Feeding Issues

Memo

● If the following information does not solve the issue, contact your dealer.

Symptom Point to check Remedy Reference

● The paper often jams.

● Multiple sheets

are fed at once.

● The paper is fed at an angle.

3. Troubleshooting

Paper does not feed into the printer.

The printer does not start processing even though you have removed the jammed paper.

The paper gets folded or wrinkled.

The printer is tilted. Place the printer on a at surface. page 16 The paper is too light or too heavy. Use the appropriate paper for the

The paper is moist or has a static charge.

The paper is wrinkled, folded or curled.

Something is already printed on the back side of the paper.

The edges of the paper are not kept even.

There is only one sheet of paper in the tray.

You have added more paper with paper already loaded in the tray.

The paper is loaded at an angle. For tray 1/2/3/4, adjust the paper

Envelopes are not correctly loaded. Load envelopes correctly. page 54 Paper, envelopes or labels of weight

between 177 and 220 g/m in tray 1 and tray 2.

The setting of [Source] in the printer driver is not correctly

specied. You have specied manual feeding

on the printer driver.

- Open and close the output tray. -

The paper is moist or has a static charge.

The paper is light. Press the scroll button

is loaded

page 48

printer. Use paper stored in proper

temperature and humidity conditions.

Use appropriate paper for the printer. Fix the curled paper.

With tray 1/2/3/4, you cannot use paper that has been printed. Load it on the MP tray for printing.

Fan the paper and even up the edges.

Load several sheets of paper. page 53,

Remove the already loaded paper, stack it onto the new paper, even up the edges and load the paper with the old paper on top.

width guide and stopper to the paper. For the MP tray, adjust the paper width guide to the paper.

Load the paper, envelopes or labels of weight between 177 and 220 g/m2 on the MP tray, and use the face up stacker.

Check the paper tray and select the correct tray in [Source] in the printer driver.

In the printer driver, clear the [Use MP tray as manual feed] check box on [Paper feed options].

Use paper stored in proper temperature and humidity conditions.

or and

then select [Menus] > [Tray

Conguration] > [%TRAY% Cong] > [Media Weight].

Then, specify a lighter weight.

page 48

page 54

page 53,

page 54

page 53,

page 54

page 53,

page 54

page 48,

page 54

Advanced

page 48

- 100 -

Oki C823n User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

●● About the Product Warranty

● Environmental information

●● For Your Safety

●● Manual Composition

●● About This Manual

1. Setup

Checking Products

Checking Package Contents

Operator Panel

How to Use the Numeric Keypad

How to Use the Function Key

Names of Components

Available Options

Checking the Placement Environment

Placement Environment

Placement Space

Preparing Your Printer

Unpacking

Installing Consumables

Loading Paper

Turning On/Off the Power

Installing Options

Test Printing from the Printer

Connecting to a Computer

Network Connection

Connecting in Wireless LAN (AP Mode) (Optional)

USB Connection

When Adding Options

2. Printing Basic Operation

●● Supported Paper

How to Print from the Tray

How to Print from the MP Tray

Printing in Custom Sizes

Paper Output

Convenient Print Functions

Canceling Printing

Setting the Time that Elapses Before Entering the Power Save Mode

Setting the Time that Elapses Before Entering the Deep Sleep Mode

Constraints When in Deep Sleep Mode

Settings for Turning Power Off Automatically (Auto Power Off)

Setting the Auto Power Off

Setting the Time that Elapses Before Entering the Auto Power Off Mode

Setting the Buzzer

3. Troubleshooting

When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed

When the Message for Replacement of Consumables or Maintenance Unit Appears

When the Message for Paper Replacement or Paper Size Error Appears

Other Error Messages

When You Cannot Print from the MP Tray

Other Issues

Unable to Print from a Computer

Unable to Install a Printer Driver Successfully

Image Quality Issues

Feeding Issues