OKI C3600, C3600N User Guide

C3600

User’s Guide

C3600n

REFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from:

http://www.okiprintingsolutions.com

Oki, Oki Printing Solutions and Microline are registered trademarks of Oki Electric Industry Company, Ltd.

Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

This product complies with the requirements of the Council Directives 2004/ 108/EC (EMC) and 2006/95/EC (LVD) and 1999/5/ EC (R&TTE), as amended where applicable on the approximation of the laws of the member states relating to Electromagnetic Compatibility, and Low Voltage and Radio and Telecommunications Terminal Equipment.

Please note that Microsoft Windows XP was used to produce all screenshots in this manual. These screenshots may vary if you are using any other operating system, but the principle is the same.

Preface > 2

MERGENCY FIRST AID

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inha l e d, move t he perso n to an op e n a rea for f r esh air . S eek med i c al attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

ANUFACTURER

Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

MPORTER TO THE

Oki Europe Limited (trading as Oki Printing Solutions)

Central House Balfour Road Hounslow TW3 1HY United Kingdom

EU/

AUTHORISED REPRESENTATIVE

For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL INFORMATION

Emergency first aid > 3

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3

Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inside your printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Face down stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Face up stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Operator Panel: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

How to change the settings - User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

How to change the settings - Administrator . . . . . . . . . . . . . . . . . . . . . . .20

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Shutdown menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Media menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Colour menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

System configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

PCL emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

PPR emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

FX emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

USB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Memory menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Sys Adjust menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Print Statistics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Administrator Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Contents > 4

Replacing consumable items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Toner: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Starter Cartridges: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Replacement Cartridges: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Image drum: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Transfer belt: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Fuser: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Toner cartridge replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Image drum replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Replacing the belt unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Fuser replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Cleaning the LED head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Installing additional memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Order codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

OTES, CAUTIONS AND WARNINGS

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

Notes, cautions and warnings > 5

NTRODUCTION

Congratulations on buying this Oki Printing Solutions colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.

Your printer includes these features:

> ProQ2400, multi-level technology produces subtler tones and smoother gradations

of colour to lend photographic quality to your documents;

> Up to 16 pages per minute in full colour for fast printing of high impact colour

presentations and other documents;

> Up to 20 pages per minute in black and white for fast and efficient printing of all

general purpose documents not requiring colour;

> 600 x 600, 1200 x 600 dpi (dots per inch) and ProQ2400 print resolution for high

quality image production showing the finest detail;

> Single Pass colour Digital LED technology for high speed processing of your printed

pages;

> PostScript 3, PCL 5C, PCL 6 and Epson FX emulations for industry standard operation

and wide compatibility with most computer software;

> 10Base-T and 100Base-TX network connection lets you share this valuable resource

among users on your office network;

> Photo Enhance mode to improve printouts of photographic images (Windows PCL

driver only);

> “Ask Oki” – a user-friendly function for Windows that provides a direct link from your

printer driver screen to a dedicated web site specific to the exact model you are using. This is where you’ll find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer;

> Template Manager utility for Windows enables the design and print of Business

cards, banners, labels with ease.

Additionally, the following optional feature is available :

> Additional memory, to allow printing of more complex pages.

OKI recommend upgrading the memory when printing banners, or when using ProQ2400.

Introduction > 6

RINTER OVERVIEW

RONT VIEW

1. Output stacker, face down. Standard printed copy

delivery point. Holds up to 150 sheets at 80g/m².

2. Operator panel. Menu driven operator controls and LCD display panel.

3. Paper tray. Standard blank paper tray.

Holds up to 200 sheets of 80g/m² paper.

4. Multi purpose tray. Used for feeding heavier paper stocks, envelopes and other special media. Also for manual feeding of single sheets when required.

5. ON/OFF switch.

6. Front cover release lever.

7. Top cover release button.

The LCD display language can be changed to show different languages. (see “Changing the

display language” on page 11).

Introduction > 7

EAR VIEW

This view shows the connection panel and the rear output stacker.

1. AC power socket.

2. USB interface.

* The Network Interface may have a protective “plug” which must be removed before connection can be

made.

3. Network interface.*

4. Network test button

5. Rear, face up, 1 sheet stacker.

When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy print media. When used in conjunction with the multi purpose tray, the paper path through the printer is essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 203g/m² media.

Introduction > 8

NSIDE YOUR PRINTER

1. Fuser unit. The Fuser unit contains a heated roller that fixes toner to the print media (paper or card).

2. Fuser lever. The lever has a locked position for when the toner cartridge is in place and an unlocked position for removal and changing.

3. Toner cartridges and toner cartridge levers. The 4 toner cartridges hold dry powdered ink. The lever locks the toner cartridge into place on the image drum or releases it for changing.

4. 4 LED (Light Emitting Diode) Heads direct light onto the 4 image drums.

Introduction > 9

THE O

PERATION PANEL

The Operation Panel allows operator intervention and indicates both when the printer is operating normally and when it requires attention.

C M Y K

The Operation Panel incorporates 2 LEDs, a display screen and 6 push-button switches as follows:

WITCHES

There are six switches on the operation panel labelled Back, Menu (up and down), Enter, On Line and Cancel.

SWITCH FUNCTION

4. Back Returns to the previous higher level menu item. Also exits menu.

5. Menu (up and down) Enters the Menu mode. In Menu mode, forwards or reverses the menu item

6. Enter In the On Line or Off Line mode: enters the Menu mode.

7. On Line Switches between OnLine and Off line.

8. Cancel Deletes the data being printed or received when pressed for two seconds or

LED

displayed. Press for 2 secs. or longer to fast forward or reverse.

In the Menu mode: determines the setting selected.

Exits the menu and goes ONLINE when pressed in the Menu mode.

Forces printing on the paper currently loaded when pressed with PAPER SIZE ERROR displayed.

longer.

Deletes the data when pressed for two seconds or longer when PAPER SIZE ERROR or TRAY 1 EMPTY is displayed.

Exits the menu and goes ONLINE when pressed in the Menu mode.

There are two LEDs. A summary of the functions of each LED is given below:

LED FUNCTION

1. Attention ON: Attention state (e.g tray open/ paper out)

BLINKING: Warning state (e.g. cover open).

OFF: Normal condition.

2. On Line ON: Ready to receive data.

BLINKING: Processing data.

OFF: Offline.

Service call error

When a service call error occurs, all LEDs blink rapidly and simultaneously at 120ms intervals.

Introduction > 10

HANGING THE DISPLAY LANGUAGE

The default language used by your printer for display messages and for report printing is English. If required, this can be changed to:

German Danish

French Dutch

Italian Turkish

Spanish Portuguese

Swedish Polish

Russian Greek

Finnish Czech

Hungarian Norwegian

NOTE:

> The list above is neither conclusive nor exhaustive.

> See the information enclosed with the product (Operator Panel Language Set-up

utility) on the procedure for changing the language setting.

Introduction > 11

APER RECOMMENDATIONS

Your printer will handle a variety of print media, including a range of paper weights and sizes and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers. Suitable types are:

> Arjo Wiggins Conqueror Colour Solutions 90g/m²;

> Colour Copy by Neusiedler.

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.

Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process.

ASSETTE TRAY

SIZE DIMENSIONS WEIGHT

A6 105 x 148mm

A5 148 x 210mm

B5 182 x 257mm

Executive 184.2 x 266.7mm

A4 210 x 297mm

Letter 215.9 x 279.4mm

Legal 13in. 216 x 330mm

Legal 13.5in. 216 x 343mm

Legal 14in. 216 x 356mm

Light 64-74g/m²

Medium 75-104g/m²

Heavy 105-120g/m²

Paper recommendations > 12

ULTI PURPOSE TRAY

The multi purpose tray can handle the same sizes as the cassette tray, but in weights from 75 to 203g/m². For very heavy paper stock use the face up (rear) paper stacker. This ensures that the paper path through the printer is almost straight.

The multi purpose tray can feed paper widths as small as 100mm and lengths up to 1220mm (banner printing).

For paper lengths exceeding 356mm (Legal 14in.) use paper stock between 90g/m² and 128g/m² and the face up (rear) paper stacker.

Use the multi purpose tray for printing on envelopes. Paper should be loaded print side up and top edge into the printer.

SIZE DIMENSIONS WEIGHT

A6 105 x 148mm

A5 148 x 210mm

B5 182 x 257mm

Executive 184.2 x 266.7mm

A4 210 x 297mm

Letter 215.9 x 279.4mm

Legal 13in. 216 x 330mm

Legal 13.5in. 216 x 343mm

Legal 14in. 216 x 356mm

Custom sizes N/A

COM-9 Envelope N/A

COM-10 Envelope N/A

Monarch Envelope N/A

C5 162 × 229mm

DL 110 x 220mm

Banner 210 x 1220 mm max.

ACE DOWN STACKER

Light: 64-74g/m²

Medium: 75-90g/m²

Heavy: 91-120g/m²

Ultra heavy: 121- 203g/m²

The face down stacker on the top of the printer can hold up to 150 sheets of 80g/m² standard paper, and can handle paper stocks up to 120g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

ACE UP STACKER

The face up stacker at the rear of the printer should be opened and the tray extension extended when required for use. In this condition paper will exit via this path, regardless of driver settings.

The face up stacker can hold up to 1 sheet of 80g/m² standard paper, and can handle stocks up to 203g/m².

Always use this stacker and the multi purpose feeder for paper stocks heavier than 120g/m².

Paper recommendations > 13

OADING PAPER

ASSETTE TRAY

1. Remove the paper tray from the printer.

Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).

Load letter headed paper face down and top edge towards the front of the printer.

3. Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. Use the level markings (3) on the paper guides as a gauge.

Loading paper > 14

To prevent paper jams:

> Do not leave space between the paper and the guides and rear stopper.

> Do not overfill the paper tray. Capacity depends on the type of paper stock.

> Do not load damaged paper.

> Do not load paper of different sizes or types at the same time.

> Do not pull the paper tray out during printing.

4. Close the paper tray gently.

5. For face down printing, make sure the face up (rear) stacker (4) is closed (the paper

exits from the top of the printer). Stacking capacity is approximately 250 sheets, depending on paper weight.

6. For face up printing, make sure the face up (rear) stacker (4) is open and the paper support (5) is extended. Tray capacity is 1 sheet.

7. Always use the face up (rear) stacker for heavy paper (card stock etc.).

CAUTION!

Do not open or close the rear paper exit while printing as it may result in a paper jam.

Loading paper > 15

ULTI PURPOSE TRAY

1. Open the multi purpose tray (1).

2. Adjust the paper guides (2) to the size of paper being used.

> For single-sided printing on headed paper load the paper into the multi purpose

tray with pre-printed side up and top edge into the printer.

> Envelopes should be loaded face up with top edge to the left and short edge into

the printer.

> Manually feed one sheet or envelope at a time.

3. Set the correct paper size for the multi purpose tray via the printer’s operator panel.

Loading paper > 16

PERATION

SING THE MACHINE

> For full details of how to use the machine and any optional accessories to print jobs

efficiently and effectively, please refer to the Printing Guide.

> For full details of how to connect and use the network feature, please refer to the

Network Guide.

Operation > 17

ENU FUNCTIONS

This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window.

PERATOR PANEL

C M Y K

1. ATTENTION LED

2. ONLINE LED ON: Ready to receive data.

3. DISPLAY Displays the printer status and

4. BACK Button Returns to the previous higher

ON: Attention state (e.g tray open/paper out)

BLINKING: Warning state (e.g. cover open).

OFF: Normal condition.

BLINKING: Processing data.

OFF: Offline.

any error messages.

level menu item.

5. MENU

Buttons

(Up/ Down)

6. ENTER

Button

7. ONLINE Button

8. CANCEL Button

Enters the Menu mode. In Menu mode, forwards or reverses the menu item displayed. Press for 2 secs. or longer to fast forward or reverse.

In the ONLINE or OFFLINE mode: enters the Menu mode.

In the Menu mode: determines the setting selected.

Switches between ONLINE and OFFLINE.

Exits the menu and goes ONLINE when pressed in the Menu mode.

Forces printing on the paper currently loaded when pressed with PAPER SIZE ERROR displayed.

Deletes the data being printed or received when pressed for two seconds or longer.

Deletes the data when pressed for two seconds or longer when PAPER SIZE ERROR or TRAY 1 EMPTY is displayed.

Exits the menu and goes ONLINE when pressed in the Menu mode.

Menu functions > 18

OW TO CHANGE THE SETTINGS

It s hou ld b e no ted tha t ma ny o f th ese set tin gs can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus.

Where applicable, factory default settings are shown in bold type in the following tables.

In the normal operating condition, known as “printer save”, the printer’s LCD window will show a bar-graph representation of the quantity of toner remaining if in Ready mode, or it will flash between this and “Online Power Save” if in power save mode. In this condition, to enter the menu system, press the Up/Down buttons on the operator panel to move up and down through the list of menus until the menu you wish to view is displayed. Then proceed as follows:

1. Press ENTER to enter the menu.

2. Use the Up/Down buttons to move up and down through the items in the menu.

When the item you want to change is displayed, press ENTER to view the submenus for that item.

3. Use the Up/Down buttons to move up and down through the sub-menu items. When the item you want to change is displayed press ENTER to select the item.

4. Use the Up/Down buttons to move up and down through the available settings for the sub-menu item. When the setting you want to change is displayed press ENTER to modify the selection. An asterisk (*) will appear next to the setting, indicating that this setting is currently in effect.

- U

SER

5. Do one of the following:

> Press BACK again to move up to the list of menus;

or…

> Press ON LINE or CANCEL to exit from the menu system and return to standby.

NOTE The menu can be entered at any time, even whilst the machine is printing.

Menu functions > 19

+ 43 hidden pages