Nortel Networks C4030 User Manual

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C4030 Handset Standard 1.00

Table of Contents

Safety and initial setup ............................................................. 5
Safety information ............................................................................................... 5
Installing the Handset ......................................................................................... 6
Installing and replacing batteries ........................................................................ 7
C4030 Handset features ........................................................ 10
Handset keys .................................................................................................... 11
Icons ................................................................................................................. 12
Using the C4030 handset ...................................................... 13
Handset On/Off ................................................................................................. 13
Receiving calls .................................................................................................. 13
Making a call in the Pre-Dial Mode ................................................................... 14
Activating Handsfree ......................................................................................... 15
Mute Ringing ..................................................................................................... 15
Silent Mode ....................................................................................................... 16
Ringer types ...................................................................................................... 16
Conference call ................................................................................................. 16
Transferring a call .............................................................................................. 17
Identifying the caller .......................................................................................... 17
Message Waiting Indicator for Call Pilot and Meridian Mail .............................. 17
Key Lock ........................................................................................................... 18
Time of Day ....................................................................................................... 18
Access Meridian PBX features ......................................................................... 19
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C4030 Handset Standard 1.00
Using Handset Menus ........................................................... 20
Selecting a handset menu ................................................................................. 20
Using keypad shortcuts ..................................................................................... 21
Private Phonebook ............................................................................................ 21
Character Table ................................................................................................. 24
Redial List ......................................................................................................... 25
Deleting/Storing an Entry in Redial List ............................................................ 25
Settings ............................................................................................................. 26
Handset sounds ................................................................................................ 27
Handset settings ............................................................................................... 29
Administration ....................................................................... 30
Initial Setup and Subscription ........................................................................... 30
Entering the Identification name ....................................................................... 30
Selecting a DECT system ................................................................................. 31
Troubleshooting ..................................................................... 32
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C4030 Handset Standard 1.00

Safety and initial setup

Safety information

Read the following information before you use the handset.

Safety Precautions

Make sure the adapter voltage is the same as the electrical outlet voltage. The C4030 handset uses radio signals and does not guarantee a connection in all circumstances. Do not rely on a cordless telephone to make emergency­calls.
Never use your handset:
• in the vicinity of electrical detonators
• in shielded rooms
• in areas where radio transmission is forbidden
• in aircraft
Do not place a handset near:
• water, moisture, or damp areas
• heat sources, direct sunlight, or unventilated areas
• devices that generate strong magnetic fields such as electrical appli­ances, fluorescent lamps, computers, radios, televisions or fax machines
• areas where the handset can be covered, its ventilation impaired, liquid spilled on the unit, or objects inserted into the handset through any open­ings
• areas with dust, vibration, shock or temperature extremes

Environmental Protection

Your telephone handset also takes into account the relationship between product and environment during its entire service life.

Usage

This handset uses radio signals that do not guarantee a connection set-up under all circumstances. Do not rely exclusively on cordless telephones when making critical calls such as medical emergencies.
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C4030 Handset Standard 1.00

Sensitive Electronic Environment

Operational DECT phones can influence sensitive electronic equipment, for example, laboratory equipment or medical equipment. This influence can appear when DECT phones operate near equipment. Do not place the DECT phone on or within a meter of sensitive electronic equipment even in standby mode.
Check for small metal objects in the C4030 handset earpiece/mouthpiece before using the handset.
N441
Do not store or locate flammable liquids, gases, or explosive materials in the same compartment or vicinity as the cordless handset, its parts, or its accessories.

Installing the Handset

Installation Location

Place the charger on a flat, even surface. Do not install any part of the DECT phone (charger, handset and handset accessories) in the proximity of:
• Water, moisture or damp areas.
• Sources of heat direct sunlight or unventilated areas.
• Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, television sets, fax and telephone terminals.
• Areas where the handset can be covered, under-ventilated, or exposed to liquid penetration.
• Areas where there is excessive dust, vibration, shock, or extreme temper­ature fluctuations.
• Near obstacles, like thick walls or metallic structures.
Keep the handset and accessories out of reach of small children at all times.

Installing the Charger: Connect the power line cable to the

back of the charger and plug the AC adapter into the mains socket outlet.
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Wall mounting the Charger: 1. Drill two holes into the wall, with

vertical spacing of 65 mm, and insert the screws.
2. Plug the power cable into the charger.
3. Hang the charging unit on the screws.
4. Plug the power cable into the wall socket.
5. Place the telephone handset on the charger.
Note: Only use the charging unit supplied with the device.

Installing and replacing batteries

Read the following information before you handle the batteries.
• Heat or cold reduces the performance and service life of batteries. A handset with hot or cold batteries can temporarily fail to operate, even if the batteries are fully charged. Keep battery temperature between 15 C and - 25C.
• Dispose of used batteries in accordance with local authority regulations. Do not dispose of batteries in fire.
Two rechargeable NIMH batteries (type AAA/RO3 1.2 V / 650 mAh) power the handset.
• Replace batteries with NTTQ00AA.
• Never use damaged, worn out, or non-rechargeable batteries.
• Only use stated battery type and recommended vendor models.
• The manufacturer disclaims responsibility if these recommendations are not followed!
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To install or remove batteries:

1. Press the top of the battery compart­ment lid and slide it down.
2. Insert new batteries according to the marking in the battery compart­ment. Ensure correct polarity for each battery.
3. Slide the lid back in place.

Battery charging

To extend the service life of the batteries:
• Charge batteries at least 15 hours before initial use of handset. To attain maximum power output, complete three to five charge and discharge cycles are required.
• Charge regularly.
• Avoid extreme temperatures as they affect the charging capability.

To charge batteries: Place the handset on the charging

unit.

Charge Display

The battery icon tery charging status. Each bar of the battery icon represents about 1/3 of maximum charging capacity. When the handset is placed in the charger, flash­ing segments indicate that charging is taking place.
• The charging status indicator is only relevant after the first charging cycle has completed.
• Switching the handset Off and On, or replacing the batteries results in loss of the battery capacity status. The charging status indicator is only relevant after the next charging cycle has completed.
• After a complete discharge of the batteries, the charging status symbol appears after a few minutes of charging.

Charge Warning

If the telephone beeps and the empty battery icon displays, batteries require charging. During a call, the handset switches off after a few minutes.
8
, which is located at top left of the display, indicates bat-
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Battery Life

(with fully charged batteries)
Talking time: up to 16 hours Standby time: up to 10 days

Battery discharging

Maintain optimum operating time by periodically discharging batteries. The batteries can be charged and discharged hundreds of times. Replace the batteries if operating time (talk and standby time) is significantly shorter than usual.
To discharge batteries: Note: Only use the following method to discharge batteries.
1. Turn the handset on and do not place into charger.
2. Leave until it the handset automati­cally switches off.
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C4030 Handset features

Earpiece
Display
Alphanumeric Keypad
Incoming Call Indicator
Headset connecter
Microphone

Display screen

The C4030 displays five lines of information:
• First: Displays several icons.
• Second: Displays text, and in standby mode, date and time.
• Third: Displays text, and in standby mode, identification data.
• Fourth: Displays text.
• Fifth: Displays functionality of the handset, the arrow keys, and
10
O
key.
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Handset keys

The numerical keys can be used to dial numbers or edit entries in, for example, the telephone book.
Executes the display command on the last line.
Makes, accepts, or ends a call.
Starts "Recall" during a call. Moves up one menu level. Cancels a character during character input. Cancels whole input when pressed for at least 2 seconds during character input. Returns to "standby mode" when pressed for at least 2 seconds.
Switches the loudspeaker ON/OFF, also when accepting or initiating a call.
Increases volume during a call.
Scrolls through menus, lists, and entries.
Activates/deactivates the key-lock function when pressed for at least 2 seconds.
Enables the use of menu shortcuts.
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Icons

C4030 Handset Standard 1.00
Battery status / Charging indication.
Voice mail message-waiting indication.
ON : call in progress. FLASHING : incoming call.
Mute
Loudspeaker on.
ON : locked to DECT system.
Top of the list is reached.
12
Middle of the list is reached.
Bottom of the list is reached.
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C4030 Handset Standard 1.00

Using the C4030 handset

Handset On/Off

1. Press the 0 key for 2 seconds to switch the handset off.
2. Press any key to switch the handset back on again.
After 2 seconds, the handset switches on and displays the idle menu.
r
Note: Use the
other keys for this purpose, then their function is executed immediately after the set is switched on. Example: When you press “O” to switch the set back on again, pre-dial begins with an “O” in the display.
key or the
W
key to switch the set on again. If you use
It is recommended that you leave your handset on at all times.

Receiving calls

To receive calls:

Press the flashes signalling the call and a icon displays.
j
key. The green LED
f
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Making a call in the Pre-Dial Mode

To make a call:

1. In Standby mode, dial the number using the keypad (up to 26 digits).
Note:
on two lines when you enter a number with more then 10 digits. To display more than 20 digits, the character size is reduced.
2. Press the

To correct an error: Move the cursor using the scroll

arrows. or Use the
in front of the cursor or insert a missing digit at the cursor location.
or Press the
delete the whole line.

To hang up: Press the

The dialed number displays
j
key to initiate the call.
r
key to delete a character
r
key for 2 seconds to
j
key again.
You can place a call by pressing the
f
icon displays as well.
A
m
It is not possible to use the accesses the shortcut menu.
14
key in pre-dial mode. In pre-dial mode, the key
j
key before dialling the number.
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Volume Adjustment

You can adjust your handsets earpiece volume for your listening comfort.

To adjust your earpiece volume:

When the call ends, the volume level switches back to the default setting.
1. During a call, press the
once to increase earpiece volume (or loudspeaker volume in loud speaking mode).
2. Press the
the normal level.
W
key again to return to
W
key

Activating Handsfree

You can enable your handset as a speakerphone to allow handsfree operation.

To activate handsfree: 1. During a call, press the handsfree

key.
2. Press the handsfree key again to
switch handsfree off.
You can also press the handsfree key to initiate or answer a call and simultaneously switch on the handset. To hang up, press the
j
key.

Mute Ringing

You can switch off handset ringing during an incoming call.

Switch off without answering the call:

While the handset is ringing, press the
O
key.
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Silent Mode

You can switch off the handset ringing in Standby mode to enable Silent mode.

To enable Silent mode: 1. Enter the “Handset Sound menu.

2. Enter the Ringer volume menu.
O
3. Select Silent and press the
You can also use the shortcut 1.5.1 (see "Using Keypad Shortcuts"). Handset signalling can be switched on again by selecting another ringer
O
volume and pressing the
key.
key.

Ringer types

You can select different ringer types for the C4030.
Call ringer
shortcut 1.4 to activate
CLI ringer
shortcut 1.0 to activate
The C4030 alerts the melody selected by the internal call ringer when receiving an external call.
When the C4030 receives a call, and the number and name of the caller is stored in the phone book, the CLI ringer selects the ringing melody. You can select six available melodies for the CLI
ringer.

Conference call

During a conversation, it is possible to set-up a conference call.

To set up an enquiry call: 1. Press the

call.
2. Dial a second desired telephone number.
3. Press the to conference.
r
After pressing the the redial list or phonebook by using the
key, you can select a desired telephone number from
s
keys.
r
key to hold the first
r
key again
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Transferring a call

During a call, it is possible to transfer the connected line to another number.

To transfer a call: Press the

desired telephone number. You can disconnect immediately or
wait for the third party to answer before disconnecting.
r
After pressing the phonebook by using the
key you can select a number from the redial list or
s
keys.
r
key followed by the

Identifying the caller

Your C4030 can display the caller’s number during an incoming call.
If enabled by the Meridian PBX, the handset displays the caller’s number.
If the callers number is associated with a name in the private phonebook, the name displays.

Message Waiting Indicator for Call Pilot and Meridian Mail

The C4030 indicates when a message is waiting for you.
When the standby mode, the user has a mes­sage in the voice mailbox.
After listening to all new voice mail messages, the pears.
If the handset is switched off or out­of-coverage, the message waiting indication updates after the handset re-locks to the DECT system.
T
icon appears in
T
icon disap-
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Key Lock

You can lock the keypad to prevent an inadvertent key press.

To lock the keypad: 1. Press the

or Press the keys:
2. Press the

To unlock the keypad: Press the

2 seconds.
When the key lock is active, you can answer calls as normal and use all keys during the call. The key lock reactivates at the end of the call.
k
key for 2 seconds,
m, 2, 4, 2
O
key twice to confirm.
O
key or m key for

Time of Day

You can set the handset to display the time-of-day.
j
Press the The 24-hour Time-of-Day displays.
This Feature must be enabled by the system administrator.
key.
.
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Access Meridian PBX features

The C4030 uses feature and special codes to access Meridian PBX features.

To access Meridian PBX features:

Flexible Feature Codes (FFC):
Special Prefix Codes (SPRE):
Features using FFC and SPRE codes:
1. While the handset is idle, enter the
2. Press the
FFC and press the access the Meridian PBX features.
r
Meridian PBX features during a call.
Dial an FFC code to access handset features.
Dial a SPRE code plus a one or two digit number to access some of your handsets features. The SPRE codes are unique to your system; however, the digits following the SPRE are fixed. For example, dial SPRE +
74
to call forward all calls to
another number.
Call Forward: to cancel or activate. Call Park: to park or retrieve a call.
j
key to
key to access the
Ask your System Administrator for the FFC or SPRE codes.
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Using Handset Menus

Selecting a handset menu

Standby mode is the starting point for accessing a handset menu.

To choose a function from the Standby mode:

The following menus are provided:
PRV PHONBK Private Phone book.
REDIAL List with last 10 dialled numbers.
SETTINGS Configuration Settings.
The selected menu displays on the last line of the screen.

To view a menu: Press the

To return to Standby mode, press the
Press the required to view the various menus.
of the selected menu displays.
r
key for 2 seconds.
s
keys as many times as
O
key. The initial screen
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Using keypad shortcuts

All sub-menus, functions or settings are accessible by means of associated keypad shortcuts. In each table, the number that appears in front of the sub­menu, function or setting enables you to access the desired function more quickly.
1. Press the
2. Enter the shortcut corresponding to
a submenu, function, or setting. The keypad shortcut displays on the sec­ond line of the screen.
3. Press the
selection. The window correspond­ing to the selected menu, function, or setting displays.
4. Using the
5. Press the
m
key.
O
key to confirm the
s
keys, select a setting.
O
key to confirm.

Private Phonebook

You can use the Private Phonebook to store, delete, modify, and view telephone numbers or make calls.

Storing telephone numbers (up to 100 entries):

1. From Standby mode, use the
keypad to dial the telephone number (up to 26 digits) to be stored.
O
2. Press the
number. Use the keypad to enter a new name (maximum 14 charac­ters).
key to confirm the new
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Viewing a phonebook entry:

3. Depending on the character you intend to use, press the appropriate key once or several times. See "Character Table".
r
4. Use the character in front of the cursor.
5. Press the name.
1. From Standby mode, select the "PRV PHONBK" menu.
2. Confirm by pressing the first entry in the selected phonebook displays.
3. Press the scroll keys to scroll through the list.
4. To directly access an entry, type in the first letters of the name to be viewed. Press the confirm the search. The first name displays, followed by the entered characters.
key to delete the
O
key to confirm the new
O
key. The
O
key to
5. Refine the search by using the scroll keys.

Making a call: 1. Select a person in the phonebook.

The corresponding name and telephone number display on the screen.

Deleting an entry from a phonebook:

22
2. Press the telephone number.
1. Select an entry to delete from the phonebook. The corresponding name and telephone number display on the screen.
2. Press the
j
key to dial the
O
key to confirm.
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C4030 Handset Standard 1.00
3. Select the "Delete" option using the
scroll keys.
4. Press the
validation beep and the "Deleted!" prompt sounds. The current entry is deleted and the next one displays.

Modifying a phonebook entry: 1. Select a Phonebook entry to

modify the corresponding name and number display on the screen.
2. Press the
3. Using the
"Change" option.
4. Press the
5. To delete the whole line, press the
r
key to delete a number or hold
down the same key for 2 seconds.
6. Enter the modified number.
7. Press the
number.
8. If required, repeat the operation to
modify the name.
9. Press the
O
key to confirm. A
O
key to confirm.
s
keys, select the
O
key to confirm.
O
key to confirm the new
O
key to confirm.
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C4030 Handset Standard 1.00

Character Table

1 _ 1 ( ) [ ] & $ ¥ 2 A B C 2 À Â Ä Â Æ Ç 3 D E F 3 È É Ê Ë
4 G H I 4
5 J K L 5 6 M N O 6 Ô Ö Ø
7 P Q R S 7
8 T U V 8 Ü Û Ü 9 W X Y Z 9 Ÿ
0 . 0 ? ! , ; ... * + - / % # = < > @ * * # #
î ï
ß
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Redial List

The C4030 telephone stores the telephone numbers of the last 10 calls. You can view this list, call back your callers directly from the list, or modify the list. You can also store a telephone number from the Redial list in the private phonebook.

To view the list of outgoing calls:

1. From Standby mode or during a call,
press the "REDIAL" menu (Redial list).
2. Press the
on the last line of the display.
3. To scroll through the list, press the
s
keys as many times as required. The first entry in the redial list appears on the screen.
Note: You can dial the displayed number directly by pressing the
s
keys to open the
O
key. "REDIAL" appears
j
key.

Deleting/Storing an Entry in Redial List

1. From Standby mode, open the redial list. The entry corresponding to the last outgoing call displays.
s
2. Press the the list.The number to be stored or deleted displays.
3. Press the
4. Using the options: Delete, Delete All, or Store.The selected option displays.
5. Press the

Delete/Delete All A validation beep sounds and the

'Deleted!' prompt displays.
keys to scroll through
O
key.
s
keys, select one of the
O
key.
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C4030 Handset Standard 1.00

Store You are prompted to store the

telephone number in the private phonebook.
Press the The confirmation prompt "Stored"
displays. The handset returns to the redial list.
You can select the Delete All option to remove all entries from the redial list.
O
key to validate.

Settings

The C4030 can be customized and certain functions can be configured by accessing "SETTINGS".
This main menu has two sub-menus:
HANDSET SOUNDS
HANDSET SETTINGS
Each sub-menu is represented in table form on the following pages. The tables present each function or setting and the corresponding keypad shortcut that enables faster access to the desired setting.
Only one setting per function can be active at one time.

To change the settings: 1. From Standby mode, press the

s
keys to access "SETTINGS".
26
O
2. Press the
3. Select the desired sub-menu "Handset sounds" or "Handset settings. The designation of the first function appears in the middle of the screen.
4. Press the settings of this function.
5. Use the function or setting. The box contain­ing the “OK” sign indicates the setting currently selected.
key to confirm.
O
key to access the
s
keys to select another
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C4030 Handset Standard 1.00
6. Press the
s
keys to select the
desired setting.
O
7. Press the
key to confirm the new
setting. The confirmation prompt "Set"
displays. The handset reverts to Standby
mode.

Handset sounds

Select Handset sounds > Ringer type for external incoming calls. Select Handset sounds > CLI ringer for incoming calls defined in the
phonebook. When vibrator is set, the ringer is deactivated. Note: The box with the “OK sign indicates the ex-factory setting for your
telephone.
Function Shortcut Settings Default
1.1 Ear-piece volume 1.1.1
1.1.2
1.1.3
Low Medium High
1.2 Loudspeaker volume 1.2.1
1.2.2
1.2.3
1.3 Headset volume 1.3.1
1.3.2
1.3.3
Low Medium High
Low Medium High
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Function Shortcut Settings Default
1.4 Ringer type 1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.5 Ringer volume 1.5.1
1.5.2
1.5.3
1.5.4
1.5.5
1.5.6
1.6 Key tones 1.6.1
1.6.2
1.7 Ear-piece tone 1.7.1
1.7.2
1.7.3
1.8 Loudspeaker tone 1.8.1
1.8.2
1.8.3
Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Melody 6
Silent Low Medium High Progressive Vibrator
Off On
Bass Standard Tr e b le
Bass Standard Tr e b le
1.9 Headset tone 1.9.1
1.9.2
1.9.3
1.0 CLI ringer 1.0.1
1.0.2
1.0.3
1.0.4
1.0.4
1.0.6
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Bass Standard Tr e b le
Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Melody 6
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Handset settings

Only select Handset settings > Select Base when the set has already been registered to more than one base.
For information about the Handset settings > Register option, see 'Adminis­tration' on page 30.
Note: The box with the 'OK' sign indicates the ex-factory setting for your
telephone.
Function Shortcut Settings Default
2.1 Language 2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.1.6
2.1.7
2.1.8
2.1.9
2.2 Back light 2.2.1
2.2.2
2.3 Display contrast 2.3.1
2.3.2
2.3.3
2.4 Keypad lock 2.4.1
2.4.2
2.6 Select base 2.6.1
2.6.2
2.6.3
2.6.4
2.7 Register 2.7 PIN
English Deutsche Francais Nederlands Italiano Dansk Svenska Norsk Suomi
Off On
Low Medium High
Off On
Base1 Base2 Base3 Base4
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Administration

Initial Setup and Subscription

The handset can operate with up to 4 DECT systems. Before making a call with a DECT system, subscribe the handset to the respective system. A PIN is required for the subscription process.

Register the handset on the DECT system:

The handset reports that the subscription procedure has successfully com­pleted. If it fails to report a completed subscription, contact your system administrator.
The antenna symbol in the upper right corner of the display indicates that the handset is locked to a DECT system.
After the registration procedure, change the default identification name to a logical name.
1. Obtain a PIN from the DECT management system.
2. Press the
3. Press the
4. Confirm the menu selection by pressing the
5. Enter the PIN and press the
m,2
O
, and 7 keys.
key to confirm.
O
key.
O
key.

Entering the Identification name

Enter a description for easy identification of the handset:

1. Press them,2, and 7keys.
O
2. Press the
key for confirmation.
30
3. Confirm the menu selection by
O
O
key.
key.
pressing the
4. Enter the description of your choice (maximum of 10 characters) and press the
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C4030 Handset Standard 1.00
The description is stored and displays on the second text line. For example: J. B. 7923.
To make corrections, access the same menu and use the characters.
r
key to remove

Selecting a DECT system

The handset automatically locks onto the first detected DECT system. However, you can manually select and subscribe to a DECT system.

To manually select a system: 1. Press the

2. To confirm, press the
3. Press the
4. Scroll and select a DECT system.
5. Press the
To simplify the use of several DECT systems, ensure that they have different names. The default system name is “Phillips”. See “Entering the Identification Name on page 30 to change the system name.
m,2
O
key again.
O
key.
, and 6 keys.
O
key.
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Troubleshooting

Problem
When the handset is placed on the charging unit, no beep sounds.
Cause Solution
The charging unit is not properly connected to the electricity socket.
Charging contacts are dirty. Clean the charging contacts with a
Key tones are deactivated. Activate the function again.
Check the connection between charging unit and electrical socket.
clean and dry cloth.
Problem
Batteries remain low though the handset has been charged for 12 hours.
Cause Solution
The charging unit is not properly connected to the electricity socket.
Handset batteries are defective. Order and insert new batteries.
Check the connection between charging unit and electrical socket.
Problem
No dial tone.
Cause Solution
The handset is out of range of any DECT system radio (the antenna symbol does not display).
Move closer to a radio of the DECT system.
The handset has not been registered (the antenna symbol is not displayed).
Batteries are low. Charge batteries.
Ask the MDECT system administrator to register the handset to the DECT system.
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Problem
An error beep is heard during a call.
Cause Solution
Batteries are low. Charge batteries.
Problem
The name is not displayed completely.
Cause Solution
Only one text line is used. The display length cuts off the name by limiting the text line.
Use short names.
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