Nortel Networks C4012 User Manual

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Table of contents

Important safety information. . . . . . . . . . . . . . . . . . . . . . . 5
Handset information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning the C4012 handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C4012 handset features. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handset display screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handset icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handset keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handset audio signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the C4012 handset. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Switching the handset on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Locking/unlocking the keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Switching speech monitoring on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the speaker and loudspeaker volume. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Muting the microphone and ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Making a call from the last number redial list/caller list. . . . . . . . . . . . . . . . . . . . . 12
Making a call from the shortcut list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Terminating a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programming the C4012 handset . . . . . . . . . . . . . . . . . . . 15
Shortcut list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ringer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Key click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing the Meridian PBX features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Subscribing the C4012 handset . . . . . . . . . . . . . . . . . . . . 18
Subscribing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting/changing the handset ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting a DECT system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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De-subscribing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Deleting a DECT system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Important safety information

Handset information

Read the following information before you use the handset. Make sure the adapter voltage is the same as the electrical outlet voltage. The C4012 handset uses radio signals and does not guarantee a connection
in all circumstances. Do not rely on a cordless telephone to make emergency calls.
Never use your handset:
• in the vicinity of electrical detonators
• in shielded rooms
• in areas where radio transmission is forbidden
•in aircraft
Do not place a handset near:
• water, moisture, or damp areas
• heat sources, direct sunlight, or unventilated areas
• devices that generate strong magnetic fields such as electrical appliances, fluorescent lamps, computers, radios, televisions or fax machines
• areas where the handset can be underventilated or exposed to liquid, or exposed to the insertion of foreign objects
• areas with excessive dust, vibration, shock, or temperature
Do not cover the handset. Do not insert foreign objects in the handset.
Check for small metal objects in the C4012 handset earpiece and mouthpiece before using the handset.
N441
Do not locate flammable liquids, gases, or explosive materials in the same compartment or vicinity as the cordless handset, its parts, or its accessories.
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Battery information

Read the following information before you handle the batteries:
• Do not replace the batteries in potentially explosive environments, such as rooms containing flammable liquids or gases.
• Do not charge the batteries unless you use the supplied charger and the proper batteries.
• Do not let the battery or the charger come into contact with conductive metal objects.
• Do not dispose of the batteries in a fire.

Battery installation

The C4012 handset uses two NiMH (Nickel-Metal Hydride) rechargeable AA 700 mAh batteries.
Do not use disposable AA batteries.

Battery replacement

To insert and remove the batteries:
1. Push the rear side of the handset upward.
2. Insert or remove the batteries.
553-A0080

Battery charging

Comply with the following:
• Charge the batteries for at least 14 hours before using the handset for the first time.
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Charge the handset on a regular basis.
Do not connect an unused handset to the charger for more than one
month.

Charging and operating times

Charging time to full capacity:
Empty batteries: approximately 12 hours
Unknown status: approximately 14 hours
Talk time: up to 10 hours (with fully charged batteries). Standby time: up to 100 hours (with fully charged batteries). A fully charged handset, when switched off, discharges in approximately one
week. The handset display screen shows battery charge status.

Battery charge status

The following symbols indicate battery charge status when the handset is not in the charger:
z
x
w
y
v u
When the batteries are replaced, the status does not appear on the display screen until the replaced batteries are charged.
When ten minutes of battery standby time remains, the handset emits three short beeps. If you are in the middle of a call, you can talk up to three minutes before the handset switches off.
fully charged (75 - 100%) 50 - 75% 25 - 50% 0 - 25%
(frame flashes) empty: alert tone has been given.
(blocks and frame flashes): status unknown.
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Initial Se tup

Plug the charger into the electrical outlet. Place the handset in the charger. Charging appears on the handset display.

Cleaning the C4012 handset

When cleaning the handset and charger, disconnect the charger from the electrical outlet.
Wipe the handset and charger using an anti-static cloth, or a slightly moistened soft chamois leather. Dry with a soft cloth.
Clean the charging contacts on the handset and charger with a lint-free cloth.
Caution
Never use cleaning agents or solvents on the handset or charger.

Registering the C4012 handset

Register the handset on the DECT system as described in Subscribin g the C4012 handset on page 18.
The handset can operate on up to five different DECT systems, if registered on each system.
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C4012 handset features

Earpiece
Display
Loudspeaker
(on rear)
PM
Function keys
OK
C
R
Dialling keypad
1
2
4
GHI
5
7
PQRS
8 0
ABC
JKL
TUV
DEF
3 6
MNO
9
WXYZ
#
Microphone

Handset display screen

The display uses icons, numbers, and letters to show the current connection status or the respective programming status:
th E p A z D
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Handset icons

The handset icons have the f ollowing meanings:
t h E D p A z
Signal strength displays in increments of 0, 25, 50, 75, and 100%. Connection status, incoming call (flashes). Call in absence (appears in Caller List). Message waiting. Programming mode and speed-dial. Microphone off (mute). Battery charging status (see Battery charge status on page 7).

Handset keys

The handset keys have the following functions:
Starts programming.
P
M C R
Acts as scroll key within redial list, caller list, and shortcut list.
Activates and deactivates speech monitor ing . Removes digits from right to left (backspace). Recalls key for PABX facilities.
o
H
1...0, a, n
Confirms entries and actions. Calls and accepts call (corresponds to the function
ePickup/Put-down receiver). Enters numbers and characters.

Handset audio signals

Acknowledgement signal (programming successful): Warning signal (entry error)/Leaving radio range:
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Using the C4012 handset

Switching the handset on/off

To switch the handset on, pres s o for more than 2 seconds or place the handset in the charger.
To switch the handset off, press handset is in an idle state.
o for more than 2 seconds when the

Locking/unlocki ng the keypad

To prevent accidental operation, press Pa to lock the keypad. The display shows --------. To unlock the keypad, repeat the above procedure or
place the handset in the charger. When the key lock is active, calls can be answered normally. To use other
handset keys during a call, unlock the handset as described above.

Switching speech monitoring on/off

During a conversation, speech monitoring activates the loudspeaker , enabling you to hear the other party without placing the handset to your ear.
To toggle speech monitoring on or off, press
M.

Changing the speaker and loudspeaker volume

During a call and in idle state, the speaker and loudspeaker volume can be changed (low/higheffective for speaker and loudspeaker).
To toggle the speaker and loudspeaker volume, press selection is remembered and valid.

Muting the microphone and ringer

To mute the microphone, press C.
To mute the ringer during alerting, press
C.
Pn. The last
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Making a call

There are two ways to make a call:
1. Dialing: Press
2. Pre-dial: Enter the phone number and press
To correct an entry during pre-dial, press Press
C for a longer period to delete the whole phone number.
H and enter the phone number.
H.
C to delete individual digits.

Making a call from the last number redial list/caller list

Your handset contains a list (redial list) of 10 memory slots that stores the most recently dialled numbers and the most recent incoming calls, depending on call number transmission from the Meridian PBX.
The first displayed number is either the number dialled most recently or the number of the last missed call.
If 10 call numbers are already stored and a new number is added to the list, the oldest number is automatically removed from the list.

Selecting a number from the list:

1. Press P with the handset in an idle state. The
p icon flashes and the list displays.
2. Press
P repeatedly to page through the list of numbers.
To distinguish between dialled numbers and missed call numbers, missed call numbers are preceded by a C.
After you dial a missed call number, that number goes to the top of the list, and the C is removed.

Dialling the selected number:

3. (Optional) To use pre-dial, press H for a longer period. The selected phone number is entered in pre-dial. Add digits to the
beginning of the displayed phone number, as required. To terminate pre dial, press
4. Press
12
H to dial the number.
C for a longer period.
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Leaving the list:

To leave the list before placing a call, press o.

Making a call from the shortcut list

You can store up to 10 frequently called numbers in the speed-dialling memory. These numbers occupy memory slots 0…9.
To make a call from the shortcut list:
1. While the handset is in idle state, press ber under which the call number is stored.
2. (Optional) To use pre-dial, press The selected phone number is entered in pre-dial. Add digits to the
beginning of the displa yed phone number, as required. To terminate pre dial, press
3. Press
H to dial the number.
C for a longer period.
H for a longer period.
P and the corresponding num-

Answering a call

The ringer and the flashing h on the display indicate an incoming call. If CLID is available, the calling number displays. Without CLID, the display
shows c.
To answer the call, press
To mute the ringer for this call only, press display and the caller continues to hear the ringing tone. To accept the call,
H, if the caller is still connected.
press Note: Answered calls are not stored in the caller list.
H or lift the handset from the charger.
C. The A icon appears on the
E icon appears when the incoming call is not answered and the initiator
The stops the call. The number is stored in the caller list.
Activate the list to delete the
E icon from the display.
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Transferring a call

To transfer a call to another party:
1. Press
2. Dial the transfer number.
3. Press
R to hold the first call.
H to transfer the call.

Conferencing

To use conferencing:
1. Press
2. Dial the conference number.
3. When the conference party answers, press
R to hold the first call.
R to join the on hold call to the
conference.

Terminating a call

To terminate a call, press H or place the handset on the charger.
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Programming the C4012 handset

Shortcut list

You can store up to 10 frequently called numbers in speed-dialling memory. These numbers occupy memory slots 0...9.

Adding a number:

1. Press PRP.
2. Press
3. Press
4. Press
5. Press

Editing a number:

1. Press PRP.
2. Press
3. Press
4. Press
5. Press

Removing a number:

1. Press PRP.
2. Press
P until the desired location displays (01...10) or select the location
number directly (where
o to add the number. C to remove incorrect entries. o to save the number and return to idle state.
P until the desired location displays (01...10) or select the location
number directly (where
o to edit the number. C to remove incorrect entries (backspace). o to save the number and return to idle state.
P until the desired location displays (01...10) or select the location
number directly (where
0 = location 10).
0 = location 10).
0 = location 10).
3. Press
4. Press
o and C until the display is empty. o to save the number and return to idle state.
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Ringer settings

You can program different ringer melodies and volumes. Six ringer tones and five volume levels are available.

Setting the melody and volume:

1. Press PR7.
2. Press
3. Press
1...6 to select a melody. 0,7...9, a, or n to set the ringer volume, where 0 =
quiet.

Switching the ringer on/off:

Press PR8 to toggle the ringer on and off. The deactivated ringer is indicated by the
A icon.

Key click

Press PR9 to enable or disable key click.

Accessing the Meridian PBX features

Enter the FFC and press H to access the Meridian PBX features while the handset is idle.
Press
R to access the Meridian PBX features during a call.
Flexible Feature Codes (FFC) — Dial an FFC code to access the handset features.
Special Prefix Codes (SPRE) — Dial a SPRE code plus a one or two digit number to access the handset features. The SPRE codes are unique to your system; however, the digits following the SPRE are fixed. For example, dial SPRE + 74 to call forward all calls to another number.
Ask your System Administrator for the FFC or SPRE codes.
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Use the following table to enter your FFC or SPRE codes for each feature.
Feature FFC or SPRE +
Call forward - to activate Call forward - to cancel Call park - to park a call Call park - to retrieve a call
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Subscribing the C4012 handset

The handset can be subscribed to a maximum of five DECT systems. If the handset is not subscribed or out-of-reach for a DECT system, no Base appears on the display.

Subscribing

With the handset in subscription mode, perform the following steps:
1. Press
PR2.
d appears on the display.
2. Enter the PIN code. Obtain PIN code from the DECT management system.
3. Press
o.
The handset is subscribed.

Selecting/changing the handset ID

With the handset in subscription mode, perform the following steps:
1. Press
2. Enter the number of the DECT system to name or edit.
3. Enter the new handset ID using the keypad. This will overwrite the existing
PR3.
Edit appears on the display.
Name of system appears on the display. On the first use, C4012 is the default handset ID.
digits. You can edit digits by pressing
C.
4. Press
18
o.
The handset ID contains a maximum of six digits.
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Selecting a DECT system

There are two ways to select a DECT system:
1. Automatically: Press
2. Manually: Press
1...5).
(
PR4 and 0.
PR4 and choose the DECT system number

De-subscribing

De-subscription is only possible for non-active subscriptions. The last subscription can be removed when out-of-coverage or by the DECT management system.

Deleting a DECT system

Press PR5 and select the DECT system number (1...5). Only non-active subscriptions can be deleted. The last subscription can be
removed when out-of-coverage or by the DECT management system.
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Quick reference

Handset on/off o for longer than 2 seconds (toggle) Keylock on/off Monitoring on/off Volume Speaker/
loudspeaker
Ringer settings
Melody 1...6 Volume 0,7...9, a, n,
Subscription
Handset ID PR3
Auto select PR40 Manual
select
Key click on/off
Pa (toggle) M (toggle) Pn (toggle)
PR7
(
0 = very quiet)
PR2 PIN code o
DECT system (
1...5)
o New ID
PR4
DECT system (
1...5)
PR9
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