Nortel Networks BCM200-400 User Manual
Enterprise Edge 2.0 Unified Messaging
Quick Reference Guide
www.nortelnetworks.com
© 2000 Nortel Networks
P0911955 Issue 02
Welcome to Enterprise Edge Unified Messaging
About unified messaging
Unified messaging gives you access to voice messages from your personal computer. You
can manage all your voice,fax and e-mail messages from one graphical interface. You can
also access your mailbox from your telephone at any time.
With unified messaging you can send and receive messages that include any combination
of voice, fax and text. You can use unified messaging to:
• Listen to voice messages
• View and print fax messages
• Record and send voice messages
• Create and send fax messages
• Forward and reply to voice and fax messages
• Add message options such as urgent and private
• Add voice, fax or text files to messages
• Create personal distribution lists
• Change your password
Refer to the Help available with unified messaging for detailed information not covered in
this Quick Reference Guide.
This guide shows e xamples in Microsoft Outlook. The way your screen looks can vary in
Microsoft Exchange.
System requirements
To record and play unified messaging voice messages from your computer, your computer
must have:
• a sound card
• a microphone
• speakers
To use any of the fax options, your system must have a fax card and the voicemail FAX
option installed. Ask your System Administrator to install this option.
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
4 Logging on
Logging on
Use your voicemail password to log on to unified messaging.
To log on from your PC
1. On your desktop, double-click the
Microsoft Outlook icon.
The Login to unified messaging
dialog box appears.
2. In the Mailbox box, type your
mailbox or extension number.
3. In the Password box, type your
password.
4. Click the OK button.
The Microsoft Outlook window
appears.
Shortcut log on
1. Right-click the mailbox icon on the
Windows taskbar and then click
Open Inbox.
The Login to unified messaging
dialog box appears.
2. In the Mailbox box, type your
mailbox or extension number.
3. In the Password box, type your
password.
4. Click the OK button.
The Microsoft Outlook window
appears.
Remote log on
You can log on to unified messaging from another computer, such as a laptop computer, if
the laptop computer has unified messaging installed and configured in the same way as
your office computer. You can work offline and use a dial-up connection to reach the
server.
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
Changing your Enterprise Edge password 5
Changing your Enterprise Edge password
You can change your voicemail password from unified messaging.
To change your voicemail
password from Microsoft Exchange
or Microsoft Outlook
1. On the Outlook window, click Tools
and then click mailbox manager.
The Mailbox Manager dialog box
appears.
2. Click the Password tab.
3. In the Current Password box, type
your current password.
4. In the New Password box, type your
new password.
5. In the Verify Password box, type
your new password.
6. Click the OK button.
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
6 Unified Messaging for Microsoft Exchange and Outlook
Unified Messaging for Microsoft Exchange and Outlook
When you open Microsoft Exchange or Microsoft Outlook, displayyour unified messaging
messages by clicking the Inbox icon under the Voicemail Folders icon. From the Inbox you
can move, copy and delete messages, and create new messages.
Voic em ai l
Folders
contain
your
received,
sent and
deleted
voicemail
messages
After you
delete a
message,
it is moved
to Deleted
Items. To
delete
messages
completely
empty the
Deleted
Items
folder.
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An exclamation mark means that
the message is urgent
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a
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To o p e n a m e ss a g e ,
double-click the
message icon
A paperclip means that
the message has an
attached file
Click the Address
Book icon to access
the address books
New messages
appear in bold
Date and
time
received
Subject
shows the
sender
and if the
message
is voice,
fax or
text.
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
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