NordicTrack 3G10WV User Manual

3G10WV – HSPA 7.2 Mbps Wi-Fi

Router with Voice

User Guide

Thank you for purchasing NetComm’s HSPA Wi-Fi Router with Voice

Preface

The purpose of this manual is to provide you detailed information on the installation, operation and application of your HSPA 7.2Mbps Wi-Fi Router with Voice.

Important Notice and Safety Precaution

• Before servicing or disassembling this equipment, always disconnect all power or telephone lines from the device.

• Use an appropriate power supply, preferably the supplied power adapter, with an output of DC 12V 1.5A

• Do not operate the device near ﬂammable gas or fumes. Turn off the device when you are near a petrol station, fuel depot or chemical plant/depot. Operation of such equipment in potentially explosive atmospheres can represent a safety hazard.

• The device and antenna shall be used only with a minimum of 20 cm from human body.

• The operation of this device may affect medical electronic devices, such as hearing aids and peacemakers.

2 – 3G10WV HSPA Wi-Fi Router with Voice

Table of Contents

Thank you for purchasing NetComm’s HSPA Wi-Fi Router with Voice .................................................... 2

Preface ...........................................................................................................................................................2

Important Notice and Safety Precaution ............................................................................................................2

1 – Introduction ......................................................................................................................................6

1.1 Features ..................................................................................................................................................7

1.2 Package Contents ....................................................................................................................................7

1.3 LED Indicators .........................................................................................................................................8

1.4 Rear Panel ..............................................................................................................................................9

2 – Quick Setup .................................................................................................................................... 11

2.1 Setup Procedure ....................................................................................................................................11

3 – Web user Interface ......................................................................................................................... 13

3.1 Default Settings .....................................................................................................................................13

3.2 Transmission Control Protocol/Internet Protocol (TCP/IP) Settings ..............................................................14

3.3 Login Procedure ....................................................................................................................................15

3.4 Web User Interface Homepage ................................................................................................................16

4 – 3G Settings ..................................................................................................................................... 19

4.1 3G Service Setup ...................................................................................................................................19

4.1.1 Proﬁle Setup ..............................................................................................................................20

4.2 PIN Conﬁguration ...................................................................................................................................21

4.2.1 PIN Code Protection ...................................................................................................................21

4.2.2 PIN Code Change .......................................................................................................................23

5 – Wireless .......................................................................................................................................... 25

5.1 Setup ....................................................................................................................................................26

5.2 Security .................................................................................................................................................27

5.3 Conﬁguration .........................................................................................................................................29

5.4 Media Access Control (MAC) Filter ..........................................................................................................32

5.5 Wireless Bridge .....................................................................................................................................33

5.6 Station Info ............................................................................................................................................34

6 – Management .................................................................................................................................. 36

6.1 Device Settings ......................................................................................................................................36

6.1.1 Backup Settings .........................................................................................................................36

6.1.2 Update Settings .........................................................................................................................37

6.1.3 Restore Default ..........................................................................................................................37

6.1.4 Update Firmware........................................................................................................................38

6.2 Conﬁgure SNMP agent on 3G10WV ........................................................................................................39

3G10WV HSPA Wi-Fi Router with Voice – 3

6.3 Simple Network Time Protocol (SNTP) .....................................................................................................40

6.4 Access Control ......................................................................................................................................41

6.4.1 Services ....................................................................................................................................41

6.4.2 IP Addresses ..............................................................................................................................42

6.4.3 Passwords .................................................................................................................................43

6.5 Save and Reboot ....................................................................................................................................43

7 – Advanced setup .............................................................................................................................. 45

7.1 Local-Area Network (LAN) ......................................................................................................................46

7.2 Network Address Translation (NAT) ..........................................................................................................48

7.2.1 Port Forwarding .........................................................................................................................48

7.2.2 Port Triggering ...........................................................................................................................50

7.2.3 Demilitarized Zone (DMZ) Host ....................................................................................................51

7.3 Security .................................................................................................................................................52

7.3.1 IP Filtering .................................................................................................................................52

7.3.2 Parental Control .........................................................................................................................54

7.4 Routing .................................................................................................................................................55

7.4.1 Default Gateway .........................................................................................................................55

7.4.2 Static Route ...............................................................................................................................56

7.4.3 Dynamic Route ..........................................................................................................................57

7.5 Domain Name System (DNS) ..................................................................................................................57

7.5.1 Domain Name System (DNS) Server ............................................................................................57

7.5.2 Dynamic Domain Name System (Dynamic DNS) ...........................................................................58

8 – Voice ............................................................................................................................................... 60

Conﬁguring your 3G10WV for placing Voice Calls ............................................................................................60

9 – Status .............................................................................................................................................62

9.1 Diagnostics ...........................................................................................................................................63

9.2 System Log ...........................................................................................................................................64

9.3 3G Status ..............................................................................................................................................66

9.4 Statistics ...............................................................................................................................................69

9.4.1 LAN Statistics ............................................................................................................................69

9.4.2 3G Statistics ..............................................................................................................................70

9.5 Route ....................................................................................................................................................71

9.6 Address Resolution Protocol (ARP) ..........................................................................................................72

9.7 Dynamic Host Conﬁguration Protocol (DHCP) ...........................................................................................72

9.7 PING .....................................................................................................................................................73

Appendix A: Command Line Interface (CLI) Commands Via Telnet ....................................................... 75

4 – 3G10WV HSPA Wi-Fi Router with Voice

Introduction

With the increasing popularity of the 3G standard worldwide, this HSPA 7.2Mbps Wi-Fi Router with Voice provides you with triple-band coverage through expanding cellular networks throughout the world.

By following the simple step-by-step instructions found on the Connection Manager USB key, you can share your connection with multiple wireless and wired devices using the 3G network.

Integrating a Sierra Wireless HSPA module, this Router downloads turbo speeds of up to 7.2Mbps.

This Router also provides state-of-the-art security features such as Wi-Fi Protected Access (WPA) data encryption, Firewall and Virtual Private Networks (VPN) pass through.

6 – 3G10WV HSPA Wi-Fi Router with Voice

1.1 Features

• This HSPA Wi-Fi Router with Voice allows you to share your 3G connection with multiple wireless or wired devices

• Provides you with worldwide coverage through triple-band HSUPA/HSDPA/UMTS (850 / 1900 / 2100MHz), quad-band EDGE/GSM (850 / 900 / 1800 / 1900 MHz)

• Embedded multi-mode HSUPA/HSDPA/UMTS/EDGE/GPRS/GSM module

• 1 x RJ11 port for voice calling over the 3G network via a connected standard Analogue Telephone (not included).

• Integrated 802.11g/54Mbps AP (backward compatible with 802.11b)

• Wi-Fi Protected Access (WPA)/ Wi-Fi Protected Access 2 (WPA2) and 802.1x wireless encryption

• Static route/ Routing Information Protocol (RIP)/RIP v2 routing functions

• Media Access Control (MAC) address and IP ﬁltering

• Network Address Translation (NAT)/ Port Address Translation (PAT)

• Supports Universal Plug and Play (UPnP) and Internet Group Management Protocol (IGMP) snooping

• Supports Virtual Private Network (VPN) Pass-Through

• Dynamic Host Conﬁguration Protocol (DHCP) Server/Relay/Client

• Domain Name System (DNS) Proxy and Dynamic Domain Name System (DDNS)

• Web-based Management

• Command Line Interface (CLI) command interface via Telnet

• Conﬁguration backup and restoration

• Remote conﬁguration

• Router and 3G module ﬁrmware upgrade

• Supports half-bridging mode

• Supports Simple Network Management Protocol (SNMP)

1.2 Package Contents

Your package contains the following:

• 3G10WV - HSPA 7.2Mbps Wi-Fi Router with Voice with Voice

• Printed Quick Start Guide

• User Guide - On CD

• Ethernet Cable

• 2 x 3G Antenna

• Power Supply

3G10WV HSPA Wi-Fi Router with Voice – 7

1.3 LED Indicators

The background colour of the bezel must be printed WHITE INK

All type and graphics print WHITE INK onto background colour of CMYK C100/M56/Y0/K16

Lights and product keyline are for positioning purposes only – do not output

3G10WV – FRONT BEZEL GRAPHICS

Power

LAN 1LAN 2

Internet

Med

High

Wi-Fi

Signal Strength

3G10WV

HSPA Wi-Fi Router with Voice

Phone

The front panel LED indicators are shown in this illustration and followed by detailed explanations in the table below.

LED Color Mode Description

POWER

Phone

LAN 1~4

Wi-Fi

Internet

Low

Med

High

NOTE: The six LEDs on the right side of the front panel display (Internet, 3G, 2G, Low, Med, High) will cycle on and off if PIN code protection is

8 – 3G10WV HSPA Wi-Fi Router with Voice

Green On Power on

Off Power off

Green On Phone line active

Off Phone line inactive or not connected

Green On

Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to an Ethernet connection)

Off No activity, modem powered off, no cable or no powered device connected to the

associated port

Blink LAN activity present (trafﬁc in either direction)

Green On The wireless module is ready.

Off The wireless module is not installed.

Blink Data being transmitted or received over Wi-Fi.

Green Blink Data is transmitted through Internet connection

Off No connection to the internet or router powered off

On Internet connection established

Green On Internet connection established.

Blink Connecting with UMTS cellular station

Off

No connection with UMTS cellular station, no activity or router powered off.

Green On Internet connection established.

Blink Connecting to an EDGE, GPRS or GSM cellular station

Off

No connection with EDGE, GPRS or GSM cellular station, no activity or router powered off.

Green On Low signal strength

Off No activity, router powered off or on other signal strength

Green On Medium signal strength

Off No activity, router powered off or on other signal strength

Green On High signal strength

Off No activity, router powered off or on other signal strength

activated. In this case, you should consult section 4.2.1 PIN Code Protection (page 21) for further instructions.

1.4 Rear Panel

1 2 3 4 5 6 87

The rear panel contains the ports for data and power connections.

(1) Main 3G Antenna (removable, SMA connection) (2) Power jack for DC power input (12VDC / 1.5A)/Power button (3) USIM card slot (4) Aux 3G Antenna (removable, SMA connection) (5) Reset button (6) Phone port (8) 2 RJ-45 Ethernet LAN ports (9) 2dBi wireless Antenna (ﬁxed)

3G10WV HSPA Wi-Fi Router with Voice – 9

Quick Setup

2.1 Setup Procedure

These steps explain how to quickly setup your 3G router: 1: Attach the two 3G antennas provided to the ports marked Main and AUX on the back of the router. The

antennas should be screwed in a clockwise direction.

2: Insert your SIM card (until you hear a click) into the USIM slot at the back of the Router. 3: Connect the yellow networking cable to one of the yellow ports found at the back of the Router. 4: Connect the other end of the yellow networking cable to the port on your computer.

5. If required, connect a standard Analogue Telephone to the port labeled “Phone” using an RJ-11 Cable (not included)

6: Connect the power adapter to the Power socket on the back of the Router. 7: Plug the power adapter into the wall socket and press the power button into the ON position (in). 8: Conﬁgure the router through the Web User Interface (WUI).

NOTE: Chapters 3 through 8 explain how to setup and use the WUI

9: Save the router conﬁguration and reboot (see section 6.4).

3G10WV HSPA Wi-Fi Router with Voice – 11

Web User Interface

This section describes how to access the device via the web user interface using a web browser such as Microsoft Internet Explorer (version 5.0 or later).

3.1 Default Settings

The following are the default settings for the device.

• Local (LAN) access (username: admin, password: admin)

• Remote (WAN) access (username: support, password: support)

• User access (username: user, password: user)

• LAN IP address: 192.168.1.1

• WAN IP address: none

• Remote WAN access: disabled

• NAT and ﬁrewall: enabled

• Dynamic Host Conﬁguration Protocol (DHCP) server on LAN interface: enabled

Technical Note:

During power on, the device initializes all settings to default values. It will then read the conﬁguration proﬁle from the permanent storage section of ﬂash memory. The default attributes are overwritten when identical attributes with different values are conﬁgured. The conﬁguration proﬁle in permanent storage can be created via the web user interface or telnet user interface, or other management protocols. The factory default conﬁguration can be restored either by pushing the reset button for more than ﬁve seconds until the power indicates LED blinking or by clicking the Restore Default Conﬁguration option in the Restore DefaultSettings screen.

3G10WV HSPA Wi-Fi Router with Voice – 13

3.2 TCP/IP Settings

DHCP Mode

When your Router powers up, the Dynamic Host Conﬁguration Protocol (DHCP) server (on the device) will start automatically. To set your PC for DHCP mode, check the Internet Protocol properties of your Local Area Connection. You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below.

STATIC IP Mode

To conﬁgure your Router manually, your PC must have a static IP address within the Router’s subnet. The following steps show how to conﬁgure your PC IP address using subnet 192.168.1.x. The following assumes you are running Windows XP.

1: From the Network Connections window, open Local Area Connection (You may also access this screen by

double-clicking the Local Area Connection icon on your taskbar). Click the Properties button.

2: Select Internet Protocol (TCP/IP) and click the Properties button. The screen should now display as below.

Change the IP address to the domain of the default router and DNS server to the router’s IP address.

NOTE: The IP address of the router is 192.168.1.1 (default), so the PC must be set with a different IP. In the case below, the PC’s IP

address is set as 192.168.1.2

192.168.1.x

(1<x<254) with subnet mask of 255.255.255.0. Set

3: Click OK to submit the settings.

14 – 3G10WV HSPA Wi-Fi Router with Voice

3.3 Login Procedure

To login to the web interface, follow the steps below:

NOTE: The default settings can be found in 3.1 Default Settings.

1: Open a web browser and enter the default IP address for the Router in the Web address ﬁeld. In this case

http://192.168.1.1.

NOTE: For local administration (i.e. LAN access), the PC running the browser must be attached to the Ethernet, and not necessarily to the

device. For remote access, use the WAN IP address shown on the WUI Homepage screen and login with remote username and password.

2: A dialog box will appear, as illutstrated below. Enter the default username and password, as deﬁned in

section 3.1 Default Settings.

Click OK to continue.

NOTE: The login password can be changed later (see 7.3.3 Passwords)

3: After successfully logging in for the ﬁrst time, you will reach this screen.

3G10WV HSPA Wi-Fi Router with Voice – 15

3.4 Web User Interface Homepage

The web user interface (WUI) is divided into two window panels, the main menu (on the top) and the display screen (on the bottom). The main menu has the following options: Basic, 3G Settings, Wireless, Management, Advanced, Voice and Status.

Selecting one of these options will open a submenu with more options. Basic is discussed below while subsequent chapters introduce the other main menu selections.

NOTE: The menu options available within the web user interface are based upon the device conﬁguration and user privileges (i.e. local or

remote).

BASIC / HOME

The Basic / Home screen is the WUI homepage and the ﬁrst selection on the main menu. It provides information regarding the ﬁrmware, 3G, and IP conﬁguration.

16 – 3G10WV HSPA Wi-Fi Router with Voice

The following table provides further details.

Fields Description

Software version

Hardware version

Bootloader version

Wireless driver version

Network

Link

Mode

Signal strength

SIM info

LAN IP Address

WAN IP Address

Default Gateway

Primary DNS Server

Secondary DNS server

Date/Time

The software version of the device.

The Hardware version of the device

The bootloader version of the device.

The wireless driver version of the wireless module.

The name of or other reference to the mobile network operator.

Shows the connection status of the current 3G connection.

The radio access technique currently used to enable internet access. It can be HSUPA, HSDPA, UMTS, EDGE, GPRS or Disconnected.

The mobile network (UMTS or GSM) signal quality available at the device location. This signal quality affects the performance of the unit. If two or more bars are green, the connection is usually acceptable.

Shows the SIM card status on the device.

Shows the IP address for LAN interface.

Shows the IP address for WAN interface.

Shows the IP address of the default gateway for the WAN interface.

Shows the IP address of the primary DNS server.

Shows the IP address of the secondary DNS server.

The time according to the device’s internal clock

3G10WV HSPA Wi-Fi Router with Voice – 17

3G Settings

This menu includes 3G service Setup and PIN Conﬁguration.

NOTE: Sections 9.3 and 9.4.2 also provide information about the 3G service.

4.1 3G Service Setup

Select your 3G service settings according to predeﬁned or custom proﬁles. Setup instructions are provided in the following sections for your assistance.

3G10WV HSPA Wi-Fi Router with Voice – 19

4.1.1 Proﬁle Setup

Your Service Provider will provide the information required to complete the ﬁrst time setup instructions below. This includes proﬁle, username and password. Only complete those steps for which you have information and skip the others.

1. If your SIM card is not inserted into the gateway, please turn the gateway off. Then insert the SIM and turn the gateway on.

2. Type the APN in the APN ﬁeld. Authentication Method should be provided by your Internet service provider;

or just leave it to AUTO if not acquired. If you have not received the username and password, leave these ﬁelds empty.

3. Select IP compression and Data compression to be ON or Off. By default they are set to off.

4. Click the Save button to save the new settings.

5. Press the Connect button to reboot the router and to connect to Internet. After reboot, the Device Info for 3G network box in the WUI Basic screen should indicate an active connection, as shown below. The 3G and Internet LEDs on the front panel of the Router should also be blinking.

If the LEDs are off, then either your proﬁle settings are incorrect, the SIM card is not working or the service network is unavailable. In either case, contact Technical Support for further instructions.

NOTE: If the LEDs light in an on/off pattern moving from left to right this indicates that your SIM is PIN Locked, please lee PIN Lock Off on

page 21 for instruction on how to ﬁx this

20 – 3G10WV HSPA Wi-Fi Router with Voice

4.2 PIN Conﬁguration

This screen allows for changes to the 3G SIM card PIN code protection settings.

NOTE: If you have entered the incorrect PIN 3 times, your SIM card will be locked for your security. Please call your 3G Provider for

assistance.

4.2.1 PIN Code Protection

PIN code protection prevents the use of a SIM card by unauthorized persons. To use the 3G internet service with this router however, the PIN code protection must be disabled. If the SIM card inserted into the Router is locked with a PIN code, the web user interface will display the following screen after login.

PIN Lock Off

If you wish to connect to the Internet using a PIN locked SIM card, you must ﬁrst turn PIN code protection Off. Select PIN lock Off, enter the PIN Code twice. Please keep in mind you only have 3 attempts before your SIM card is locked. The remaining attempts’ number shows how many attempts left. Contact Telstra if you require assistance. You can select Remember PIN Code to ON so you don’t need to input the PIN code every time when the router turns on. Afterwards, click Apply. The following dialog box should now appear.

3G10WV HSPA Wi-Fi Router with Voice – 21

PIN Lock On

After you are ﬁnished using your SIM card for Internet service, you may wish to lock it again. In this case, ﬁrst go to the 3G Settings - PIN Conﬁguration screen, as shown below. Select PIN lock ON, enter the PIN code twice. You can select Remember PIN code to Yes so you don’t need to input the PIN code every time when the router turns on. Then click Save.

After you do so, the following dialog box should appear.

You can now return your SIM card to your cellular phone or other mobile device.

22 – 3G10WV HSPA Wi-Fi Router with Voice

4.2.2 PIN Code Change

If you wish to change your PIN code for greater security, enable the PIN Code protection. Go to the previous section and follow the procedure listed under PIN Lock On.

After locking the SIM card, select PIN Code Change and enter your Old and New PIN codes in the ﬁelds provided. Keep in mind you only have 3 attempts before your SIM card is locked. The remaining attempts’ number shows how many attempts left. Contact Telstra if you require assistance. Afterwards, click Apply to activate the change.

NOTE: If you forget to change the PIN Code without ﬁrst turning on PIN lock protection, you will see this dialog box as a helpful reminder.

NOTE: If your PIN Code change request was successful the following dialog box will display.

3G10WV HSPA Wi-Fi Router with Voice – 23

Wireless

The Wireless submenu provides access to Wireless Local Area Network (LAN) conﬁguration settings including:

• Wireless network name

• Channel restrictions (based on country)

• Security

• Access point or bridging behaviour

• Station information

3G10WV HSPA Wi-Fi Router with Voice – 25

5.1 Setup

This screen allows you to conﬁgure basic features of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the channel set based on country requirements. The Wireless Guest Network function adds extra networking security when connecting to remote hosts.

Option Description

Enable Wireless

A checkbox that enables (default) or disables the wireless LAN interface. When selected, the Web UI displays Hide Access point, SSID, BSSID and Country settings.

Hide Access Point

Select Hide Access Point to protect the access point from detection by wireless active scans. To check AP status in Windows XP, open Network Connections from the start Menu and select View Available Network Connections. listed there. To connect a client to a hidden access point, the station must add the access point manually to its wireless conﬁguration.

SSID [1-32 characters]

Sets the wireless network name. SSID stands for Service Set Identiﬁer. All stations must be conﬁgured with the correct SSID to access the WLAN. If the SSID does not match, that user will not be granted access.

BSSID

The BSSID is a 48bit identity used to identify a particular BSS (Basic Service Set) within an area. In Infrastructure BSS networks, the BSSID is the MAC (Media Access Control) address of the AP (Access Point) and in Independent BSS or ad hoc networks, the BSSID is generated randomly.

Country

A drop-down menu that permits worldwide and speciﬁc national settings. Each country listed below enforces speciﬁc regulations limiting channel range:

• USA = worldwide

• Australia = 1-11

• Japan = 14

• Jordan = 10-13

• Israel = 1-13

Wireless Guest Network

26 – 3G10WV HSPA Wi-Fi Router with Voice

The Guest SSID (Virtual Access Point) can be enabled by selecting the Enable Wireless Guest Network checkbox. Rename the Wireless Guest Network as you wish.

NOTE: Remote wireless hosts cannot scan Guest SSIDs.

If the access point is hidden, it will not be

5.2 Security

This Router includes a number of security options that provides you with a secure connection to a 3G network.

State-of-the art security includes:

• WEP / WPA / WPA2 data encryption

• SPI Firewall

• VPN Pass-Through

• MAC address IP ﬁltering

• Authentication protocols – PAP / CHAP

You can authenticate or encrypt your service on the Wired Equivalent Privacy (WEP) algorithm, which provides protection against unauthorized access such as eavesdropping.

The following screen appears when Security is selected. The Security page allows you to conﬁgure security features of your Router’s wireless LAN interface. You can set the network authentication method, select data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength.

Click Save/Apply to conﬁgure the wireless security options.

3G10WV HSPA Wi-Fi Router with Voice – 27

Select SSID

Network Authentication

Your Service Set Identiﬁer (SSID), sets your Wireless Network Name. You can connect multiple devices including Laptops, Desktop PCs and PDAs to your Wireless Router. To get additional devices connected, scan for a network, and locate the SSID shown on your Wireless Security Card. If the SSID does not match, access is denied.

This option is used for authentication to the wireless network. Each authentication type has its own settings as illustrated below. For example, selecting 802.1X authentication will reveal the RADIUS Server IP address, Port and Key ﬁelds.

WEP Encryption will also be enabled.

The settings for WPA authentication are shown below.

WEP Encryption

This option indicates whether data sent over the network is encrypted. The same network key is used for data encryption and network authentication. Whilst four network keys can be deﬁned, only one can be used at any one time.

Use the network key found in the drop down list.

Encryption Strength

This drop-down list box will display when WEP Encryption is enabled. The key strength is proportional to the number of binary bits comprising the key. This means that keys with a greater number of bits have a greater degree of security and

are considerably more difﬁcult to crack. Encryption strength can be set to either 64-bit or 128-bit. A 64-bit key is equivalent to 5 ASCII characters or 10 hexadecimal numbers. A 128-bit key contains 13 ASCII characters or 26 hexadecimal numbers. FYI: Each key contains a 24-bit header (an initiation vector) which enables parallel decoding of multiple streams of encrypted data.

28 – 3G10WV HSPA Wi-Fi Router with Voice

5.3 Conﬁguration

The following screen appears when you select Conﬁguration. This screen allows you to control the following advanced features of the Wireless Local Area Network (WLAN) interface:

• Select the channel which you wish to operate from

• Force the transmission rate to a particular speed

• Set the fragmentation threshold

• Set the RTS threshold

• Set the wake-up interval for clients in power-save mode

• Set the beacon interval for the access point

• Set Xpress mode

• Program short or long preambles

Click Save/Apply to set the advanced wireless conﬁguration.

3G10WV HSPA Wi-Fi Router with Voice – 29

+ 67 hidden pages