4. CARE AND MAINTENANCE ................................................................................................................................................ 7
5. BATTERY INFORMATION ................................................................................................................................................... 8
7. SERVICE DEVICES ................................................................................................................................................................ 10
11. ASSEMBLY WITH THE SS-252 JIG INSTRUCTIONS ....................................................................................................... 34
12. RESETTING A SHORT-CIRCUITED X7-00 ........................................................................................................................ 47
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also other
guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and
comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may
exist. If you find any errors or if you have further suggestions, please notify NOKIA using the
address below:
Nokia Care Academy
service.manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
2.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING
AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT
A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
2.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing
5. Ensure all cables and wires are repositioned correctly
Nokia requires that service points have sufficient ESD protection (against static
electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be
damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD
Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
Keep the phone and all its parts and accessories out of the reach of small
children.
Keep the phone dry. Precipitation, humidity and all types of liquids or
moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be
damaged.
Do not store the phone in hot areas. High temperatures can shorten the life
of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal
temperature), moisture can form inside, which may damage electronic circuit
boards.
Do not drop, knock or shake the phone. Rough handling can break internal
circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean
the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorised
antennas, modifications or attachments could damage the phone and may
violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Note: A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for longer
than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by
leaving the product switched on until it turns itself off (or by using the battery discharge facility
of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse.
Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C
and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
To use the FLS-5 Flash Dongle, follow the user guide inside the sales package. Please check
always for the latest version of flash software, which is available on Nokia Online.
7) Slide the SRT-6 to directions shown to release the
BOTTOM END FACE PLATE. Do not use it again. Discard
it.
8) Note that this step is for Level 3 only! In case the
BOTTOM END CAP or the ENGINE BOARD is to be
replaced, use the dental tool to release the second
TYPE LABEL. Remove it with tweezers. Discard it. Be
careful not to injure yourself with the sharp end of
the dental tool.
9) Release the AV FACE PLATE with the SRT-6. Be
careful not to damage the MICRO USB connector. Do
not use the AV FACE PLATE again. Discard it.
10) Release the LOCK KEY FACE PLATE with the SRT-6.
Do not use it again. Discard it.
Unscrew the two Torx+ size 4 screws in the order
shown. Do not use them again. Discard them.
11) Unscrew the two Torx+ size 4 screws in the order
shown. Do not use them again. Discard them.
12) Pull the TOP END CAP to the direction shown and
remove it.
13) Unscrew the two Torx+ size 4 screws in the order
shown. Do not use them again. Discard them.
14) Remove the SIDE LOCKING PIN on the left side
with the serrated nose tweezers. Be careful not to
damage the A-COVER TOUCH ASSEMBLY while
removing the SIDE LOCKING PIN.
15) Remove the SIDE LOCKING PIN on the right side
with the serrated nose tweezers. Be careful not to
damage the A-COVER TOUCH ASSEMBLY while
removing the SIDE LOCKING PIN.
16) Open and turn aside the TOUCH FLEX connector
with the SRT-6. Be careful not to damage the
connector.
17) Lift slightly up the top end of the A-COVER TOUCH
ASSEMBLY. Be careful not to damage the TOUCH FLEX
connector.
18) Lift up the sides and the bottom end of the ACOVER TOUCH ASSEMBLY. Push the A-COVER TOUCH
ASSEMBLY to direction shown to safely remove the
TOUCH FLEX connector from its place.
19) Separate the A-COVER TOUCH ASSEMBLY.
20) Remove the MENU / HOME KEY with the tweezers.
Do not use it again. Discard it.
21) Protect the inner side of the A-COVER TOUCH
ASSEMBLY with the protective film.
22) Protect the DIPRO LED with the protective film to
avoid short circuit.
7) Push the EARPIECE with the SS-93 to its place as
shown. Be careful not to touch the highlighted area!
8) Remove the IHF SPEAKER MESH protective films.
9) Place the first IHF SPEAKER MESH with the
tweezers. Press it gently with the SS-93 to activate
the adhesive.
10) Then place the first IHF SPEAKER with the
tweezers. Note the alignment of the IHF SPEAKER.
Push the IHF SPEAKER with the SS-93 to its place as
shown. Be careful not to touch the highlighted area!
11) Use the same procedure as described earlier to
place the second IHF SPEAKER MESH and second the
IHF SPEAKER. Be careful not to touch the highlighted
area!
12) Peel off the DISPLAY CONDUCTIVE ADHESIVE
protective film.
19) Place the CAMERA MODULE with the tweezers.
Check that the guiding pin is aligned correctly. Press
the CAMERA MODULE with the SS-93, so that the
camera retaining pins are locked.
20) Place the MICRO USB BOOT as shown.
21) Before placing the ENGINE BOARD, move the HSJ
FLEX connector out of the way carefully. Carefully
place the ENGINE BOARD by using the two shown
guiding pins.
22) Connect the HSJ FLEX connector with the SS-93.
Be careful not to damage the HSJ FLEX connector.
23) Place the IHF BB SHIELD and align it using the
three shown holes.
25) Place the CAMERA KEY and the VOLUME KEY side of
the B-COVER first.
26) Then lower down the opposite side of the BCOVER. Press the B-COVER down until it snaps into
place.
27) Tighten these three camera cross screws to the
torque of 10 Ncm in the order shown.
28) Place the BOTTOM END CAP, by first sliding it in
partially. Push it from the back side to lock the
shown clip into its place. Be careful not to damage
the clip. Press the BOTTOM END CAP to its place by
pressing from the shown sides, and from the back of
it.
29) Tighten the shown TORX+ size 4 screw to the
torque of 25 Ncm.
30) Hold the device as shown while fastening the
next two screws to minimize the gap between the
BOTTOM END CAP and the MAIN CHASSIS ASSEMBLY.
Tighten the two shown TORX+ size 4 screws to the
torque of 25 Ncm in the order shown.
31) Check the shown gaps for defects in installation.
Please refer to the gap specification document for
accurate values.
32) Use the SS-93 to connect the DISPLAY CONNECTOR.
Be careful not to damage the connector.
33) Use the tweezers to place the DISPLAY
CONNECTOR RETENTION CLIP as shown. Press the
DISPLAY CONNECTOR RETENTION CLIP with the SS-93
to fasten it correctly.
34) Remove the DISPLAY CONDUCTIVE ADHESIVE
protective film.
35) Turn the DISPLAY over on to the MAIN CHASSIS.
36) Activate the adhesive by gently pressing the
DISPLAY for 5 seconds from the top, middle and
bottom as shown. Be careful not to damage the
DISPLAY.
39) Remove the adhesive protective film from the
MENU / HOME KEY. Hold the MENU / HOME KEY as
shown with tweezers to avoid scratches. If possible
use plastic tweezers or tweezers with rubber tips.
40) Place the MENU / HOME KEY to the A-COVER TOUCH
ASSEMBLY as shown. Press the MENU / HOME KEY very
gently so that the adhesive does not activate
completely.
41) Check that the MENU / HOME KEY is aligned
correctly in to the A-COVER TOUCH ASSEMBLY. The
MENU / HOME KEY should be located on the center.
Press the MENU / HOME KEY for 3 seconds to activate
the adhesive.
42) Remove the inner A-COVER TOUCH ASSEMBLY
protective film.
43) Guide the TOUCH FLEX to its gap as shown. Be
careful not to damage the flex! Start placing the ACOVER TOUCH ASSEMBLY to its place from the shown
side. Note that the A-COVER TOUCH ASSEMBLY has to
be assembled in a slight angle.
44) Lower down the other side of the A-COVER TOUCH
ASSEMBLY. Be careful not to damage the B-COVER
water seal with the A-COVER TOUCH ASSEMBLY hooks.
Press the side and the bottom end of the A-COVER
TOUCH ASSEMBLY into place.
45) Connect the TOUCH FLEX connector with the SS-
93. Be careful not to damage the connector.
46) Hold tightly from the side of the device and push
the SIDE LOCKING PIN in as shown.
47) Use the same procedure and push in also the
second SIDE LOCKING PIN.
48) Tighten these two TORX+ size 4 screws to the
torque of 10 Ncm in the order shown. Press the BCOVER down while tightening these screws.
49) Place the AV FRONT SEAL to the AV JACK as shown.
Then press the AV FRONT SEAL to its place with finger
and make sure it is aligned correctly.
50) Place the TOP END CAP and push it from the top
side and from the back side to lock it in its place.
51) Test that the device can be powered up properly.
If the device does not power up, this may be caused
by the Dipro LED short circuit. In this case please
follow the instructions how to reset a short-circuited
Nokia X7-00 on page 47.
52) Push the TOP END CAP with finger as shown
while fastening the next two screws. Tighten these
two TORX+ size 4 screws to the torque of 10 Ncm in
the order shown.
53) Check the shown gaps for defects in installation.
Please refer to the gap specification document for
accurate values.
54) Push the BOTTOM END CAP with finger as shown
while fastening the next two screws. Tighten these
two TORX+ size 4 screws to the torque of 10 Ncm in
the order shown.
7) Push the EARPIECE with the SS-93 to its place as
shown. Be careful not to touch the highlighted area!
8) Remove the IHF SPEAKER MESH protective films.
9) Place the first IHF SPEAKER MESH with the
tweezers. Press it gently with the SS-93 to activate
the adhesive.
10) Then place the first IHF SPEAKER with the
tweezers. Note the alignment of the IHF SPEAKER.
Push the IHF SPEAKER with the SS-93 to its place as
shown. Be careful not to touch the highlighted area!
11) Use the same procedure as described earlier to
place the second IHF SPEAKER MESH and second the
IHF SPEAKER. Be careful not to touch the highlighted
area!
12) Peel off the DISPLAY CONDUCTIVE ADHESIVE
protective film.
19) Place the CAMERA MODULE with the tweezers.
Check that the guiding pin is aligned correctly. Press
the CAMERA MODULE with the SS-93, so that the
camera retaining pins are locked.
20) Place the MICRO USB BOOT as shown.
21) Place the MAIN CHASSIS on the SS-252 jig by
using the two shown guiding pins. Before placing
the ENGINE BOARD, move the HSJ FLEX connector out
of the way carefully with the SS-93.
22) Place the ENGINE BOARD by using the same
guiding pins as in previous step. Be careful not to
damage the HSJ FLEX connector.
23) Connect the HSJ FLEX connector with the SS-93.
Be careful not to damage the connector.
24) Place the IHF BB SHIELD and align it using the
three shown holes.
26) Place the CAMERA KEY and the VOLUME KEY side of
the B-COVER first. Then lower down the opposite side
of the B-COVER. Press the B-COVER down until it snaps
into place.
27) Remove the device from the jig.
28) Open the jig as shown. Be sure to open also the
shown end of the jig.
29) Place the device in the jig by using the two
shown guiding pins.
37) Use the tweezers to place the DISPLAY
CONNECTOR RETENTION CLIP as shown. Press the
DISPLAY CONNECTOR RETENTION CLIP with the SS-93
to fasten it correctly.
38) Remove the DISPLAY CONDUCTIVE ADHESIVE
protective film.
39) Turn the DISPLAY over on to the MAIN CHASSIS.
Check that the shown side of the press plate is on
top.
40) Close the jig as shown. Lock the jig and keep it
locked down for 5 seconds to activate the DISPLAY
CONDUCTIVE ADHESIVE.
41) Unlock and open the jig and remove the device
from it. Check the shown gaps for defects in
installation. Please refer to the gap specification
document for accurate values.
44) Remove the adhesive protective film from the
MENU / HOME KEY. Hold the MENU / HOME KEY as
shown with tweezers to avoid scratches. If possible
use plastic tweezers or tweezers with rubber tips.
45) Place the MENU / HOME KEY to the A-COVER TOUCH
ASSEMBLY as shown. Press the MENU / HOME KEY very
gently so that the adhesive does not activate
completely.
46) Check that the MENU / HOME KEY is aligned
correctly in to the A-COVER TOUCH ASSEMBLY. The
MENU / HOME KEY should be located on the center.
Press the MENU / HOME KEY for 3 seconds to activate
the adhesive.
47) Remove the inner A-COVER TOUCH ASSEMBLY
protective film.
48) Guide the TOUCH FLEX to its gap as shown. Be
careful not to damage the flex! Start placing the ACOVER TOUCH ASSEMBLY to its place from the shown
side. Note that the A-COVER TOUCH ASSEMBLY has to
be assembled in a slight angle.
49) Lower down the other side of the A-COVER TOUCH
ASSEMBLY. Be careful not to damage the B-COVER
water seal with the A-COVER TOUCH ASSEMBLY hooks.
Press the side and the bottom end of the A-COVER
TOUCH ASSEMBLY into place.
50) Connect the TOUCH FLEX connector with the SS-
93. Be careful not to damage the connector.
51) Hold tightly from the side of the device and push
the SIDE LOCKING PIN in as shown.
52) Use the same procedure and push in also the
second SIDE LOCKING PIN.
53) Tighten these two TORX+ size 4 screws to the
torque of 10 Ncm in the order shown. Press the BCOVER down while tightening these screws.
54) Place the AV FRONT SEAL to the AV JACK as shown.
Then press the AV FRONT SEAL to its place with finger
and make sure it is aligned correctly.
55) Place the TOP END CAP and push it from the top
side and from the back side to lock it in its place.
56) Test that the device can be powered up properly.
If the device does not power up, this may be caused
by the Dipro LED short circuit. In this case please
follow the instructions how to reset a short-circuited
Nokia X7-00 on page 47.
57) Remove the pin guide from the jig.
58) Turn over the press plate so that rubber bumps
are on top.
59) Place the device in the jig as shown and lock the
bottom end of the jig. Then close the top part of the
jig and lock it.
60) Turn the jig so that the bottom end is facing
upwards. Tighten these two TORX+ size 4 screws to
the torque of 10 Ncm in the order shown.
61) Turn around the jig. Tighten these two TORX+
size 4 screws to the torque of 10 Ncm in the order
shown.
62) Open the jig and remove the device from it.
Check the shown gaps for defects in installation.
Please refer to the gap specification document for
accurate values.
63) Check the shown gaps for defects in installation.
Please refer to the gap specification document for
accurate values.
64) Note that this step is for Level 3 only! Take the
second TYPE LABEL and attach it to the BOTTOM END
CAP in the shown place.
65) Peel out the BOTTOM END FACE PLATE adhesive
protective film.
66) Place the BOTTOM END FACE PLATE to the BOTTOM
END CAP and press it gently for 5 seconds to activate
the adhesive.
Negative side of power supply connected to micro USB casing
(black probe) and positive side of power supply is connected to
VBAT test pad (red probe).
12. RESETTING A SHORT-CIRCUITED X7-00
Nokia X7-00 is susceptible to shorting of the VBAT line during display assembly due to exposed
VBAT at the Dipro IR LED. This results in the battery protection circuit opening. The following
instructions will close the battery protection circuit.
1. In order to get access to VBAT test pad, remove the top end cap as described in disassembly
instructions.
2. Set the power supply to 3.8VDC with current limited to 500mA. Put the negative side of
power supply to micro USB connector casing and positive side of power supply to VBAT test
pad (J2070). The power supply should show the current draw when battery protection
circuit closes. Phone should then power up provided VBAT level is high enough for SW to
start up. If phone does not power on, at this point a charger can be connected into the
phone and it should start charging and when VBAT reaches the proper level it should power
on.