Nokia N73 Service Manual level 1-2

Download

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support

SERVICE MANUAL

Page (36)

CONFIDENTIAL

Level 1&2

Approved 1.0

MGR

13.Jul.2006

RM-133

RM-132

Transceiver characteristics:

Band:

- RM-133: Dual Mode WCDMA2100/EGSM 850/900/1800/1900MHz

- RM-132: Quadband EDGE GSM phone for 850/900/1800/1900MHz

Camera: 3.2 Megapixel (2048x1536 pixels) with 20x digital zoom

Display: QVGA color TFT display with 262.144 colors,

resolution 240 x 320 pixel

Bluetooth

IrDA

FM radio

Memory Card: miniSD™

Connector: Pop-Port™ connector

Transceiver with BP-6M Li-Ion battery pack

Talk time Standby Note

GSM: up to 4.1 h

WCDMA: up to 3.8 h

GSM: up to 14.6 days

WCDMA: up to 15.4 days

Environmental characteristics:

• Lead-free soldered

Depends on network

parameters

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

TABLE OF CONTENTS

10.

11.

12.

13.

INTRODUCTION 3

GENERAL REPAIR INFORMATION 4

PATHFINDER FOR WORKSHOP STAFF 5

EXPLODED VIEW AND COMPONENT DISPOSAL 6

COMPONENT OVERVIEW 7

SPARE PARTS LIST 8

SERVICE TOOLS 9

SW-UPDATE 11

DISASSEMBLY INSTRUCTION 12

ASSEMBLY INSTRUCTION 20

LEGEND FOR QUICK TROUBLE SHOOTER 28

QUICK TROUBLE SHOOTER - MAIN OVERVIEW 29

QUICK TROUBLE SHOOTER - ZOOMS PART 1 30

Page

14.

15.

16.

17.

18.

19.

QUICK TROUBLE SHOOTER - ZOOMS PART 2 31

QUICK TROUBLE SHOOTER - ZOOMS PART 3 32

QUICK TROUBLE SHOOTER - ZOOMS PART 4 33

QUICK TROUBLE SHOOTER - ZOOMS PART 5 34

GONOGO TEST 35

BATTERY TEST 36

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 13.Jun.2006 Initial draft

Approved 1.0 13.Jul.2006 Approval

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS

1. AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE

2. ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH

3. THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

(36)

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

13.Jul.2006

GENERAL REPAIR INFORMATION2.

In this section the technician will get some general hints how to carry out repairs:

To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and con-

• necting your wristband. Use gloves to avoid corrosion and fingerprints.

• Protect windows and displays with a film to avoid dust and scratches.

• When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).

• When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass

• fiber pencil because it scratches the surface and will lead later on to corrosion. Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

• leakage can have an influence on the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered connec-

• tors or switches) and resolder them if necessary (Level 2 only). Remove redundant soldering flux after repair.

• Meet the torque requirements when assembling the unit (see also the document “torques for transceiver as-

• sembly” on NOKIA Partner Web Site/NOKIA Online). Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

• about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the ap-

• propriate part code from the assembly, if needed. Please be aware that some malfunctions could be software related and solved by an update.

•

MGR

There are several documents available on NOL, which have to be followed:

•

• First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

• NOKIA Online. This is also important to recognize, if existing documents have become invalid.

• The service level indicator at the bottom of each document tells the appropriate destination.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc,…

Use General SB-217 as a reference or overview.

Please also check NOKIA Online (NOL) for latest news and files on a regular basis.

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

PATHFINDER FOR WORKSHOP STAFF3.

This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only!

In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). Every new information has to be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folder like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint content, such as

Online Troubleshooting

• Product information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the phone:

Overview & Guides

Basic information about the phone,

features and technologies

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.

Disassembly & Assembly

Instructions how to disassemble and

assemble the phone

Troubleshooting

Step-by-step instructions on how to locate and repair the most common

problems with the phone

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

13.Jul.2006

EXPLODED VIEW AND COMPONENT DISPOSAL4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

MGR

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

COMPONENT OVERVIEW5.

Approved 1.0

MGR

13.Jul.2006

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

13.Jul.2006

SPARE PARTS LIST6.

NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools).

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from NOL on daily basis.

MGR

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

SERVICE TOOLS7.

FLS-4S incl. ACF-8, Driver and User Guide

Dongle and flash device incorporated into one package, developed specifically for POS use.

(36)

Approved 1.0

MGR

13.Jul.2006

ACF-8

Universal Power Supply is used to power FLS-4S.

Travel Charger AC-4

Small and lightweight charger for fast charging of your phone battery.

Internal Battery BP-6M

Inserted under the back cover, this Li-Ion battery provides power in a lightweight package.

Headset HS-23

Small and lightweight stereo headset with handsfree call handling, volume control, push to talk support, and comfortable earpieces for listening to the FM radio or music player.

CA-53

Service Cable to connect the PC with the Pop-Port™ connector.

RJ-132

Soldering Jig

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Lead-free Solder Wire

Mandatory for lead-free products (Level 2 only).

0772040 NMP Standard Toolkit (V2)

For more informations refer to the Service Bulletin (SB-011) on NOKIA Online.

(36)

Approved 1.0

MGR

13.Jul.2006

Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on NOKIA Online.

(36)

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

SW-UPDATE8.

Flash Concept – (Point of Sales)

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on

NOKIA Online.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

DISASSEMBLY INSTRUCTION9.

(36)

Approved 1.0

MGR

13.Jul.2006

1. Needed tools: a Torx Plus size 6 screwdriver, metal tweezers, a DC plug, the SS-93 opening tool, a dental pick and the SRT-6.

3. Unlock and open the SLIDE COVER ASSEMBLY.

2. Cover the window with a protective lm.

4. Cover the CAMERA WINDOW with a protective lm.

5. Place the SS-93 between the KEYMAT and the edge of the

A-COVER and unlock the button clip rst.

6. Hold the SS-93 in the shown position and unlock the side clip with SRT-6 by pressing it between the A-COVER and the B-COVER.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

7. Do the same on the other side.

9. Do the same on the other side.

8. Slide the SRT-6 along the marked edges to unlock the snaps.

10. Lift the A-COVER a bit and unlock its top side from the BCOVER with the SS-93.

11. Remember to protect the inner side of the window with a

protective lm.

12. Unlock and remove the KEYMAT.

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

13. Carefully unlock and remove the DISPLAY SHIELD by using the dental tool.

15. Gently lift out the DISPLAY with the SS-93 from the UI FRAME…

14. Cover the DISPLAY with a protective lm.

16. …and disconnect it from the ENGINE MODULE.

17. Open the FRONT CAMERA connector.

18. Remove the FRONT CAMERA from the UI-FRAME.

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

19. The CAMERA BOOT can now be separated from the FRONT CAMERA.

21. Undo the screws in the order shown.

20. Carefully open the UI MODULE connector taking special care to the surrounding components.

22. Remove the screws and discard them.

23. The UI FRAME is attached with two snaps to the B-COVER.

24. Unlock the UI FRAME with the SS-93.

Page (36)

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

MGR

13.Jul.2006

25. Open the SD DOOR but do not remove it yet.

27. Now remove the SD DOOR.

26. Lift the UI FRAME a bit and unsnap the LIGHT GUIDE.

28. Remove the UI FRAME with the UI MODULE from the B-COVER.

29. Take special care to the BASEBAND GASKET.

30. Open the snap if it snapped back and remove the LIGHT GUIDE.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

31. Place the UI MODULE over the JOYSTICK HAT and carefully lever out the MODULE from the UI FRAME with SS-93.

33. Gently, unlock the BASEBAND GASKET as shown and remove it from the UI FRAME.

32. Move the UI MODULE to the primary position and then remove the UI MODULE by using the SS-93 as a support.

34. Replace the EARPIECE when necessary. Keep in mind to remove the EARPIECE ADHESIVE residues before assembling a new EARPIECE with a new EARPIECE ADHESIVE.

35. Disconnect the MAIN CAMERA from the ENGINE MODULE and remove it carefully from its housing.

36. The ENGINE MODULE is snapped to the B-COVER with two snaps. Unlock the ENGINE MODULE with the SS-93 ...

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

37. ... and remove it as shown taking care to all spring

contacts.

39. ... and remove it from the B-COVER.

38. Unlock the ANTENNA MODULE ASSEMBLY with the SS-93 ...

40. Lift the IHF SPEAKER from its housing and remove it easily.

41. Gently push down the FLASH LED from the ANTENNA MOULDING.

42. Remove the GASKET IHF HOUSING.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

43. Remove the IHF SPEAKER 2 remember to remove whole IHF GASKET 2 residues.

45. Use the DC plug to release the DC-JACK.

44. Remove the MICROPHONE with the dental pick.

46. The DC-JACK drops out easily when turning the B-COVER.

47. The disassembly procedure is now nished.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

ASSEMBLY INSTRUCTION10.

(36)

Approved 1.0

MGR

13.Jul.2006

1. Needed tools: a Torque driver, a Torx size 6 plus bit, metal tweezers and the SS-93 opening tool.

3. Take a special attention to the right position of the spring contacts

2. Insert the MICROPHONE exactly as shown, avoid bending the spring contacts.

4. to avoid short-circuit or malfunction of the MICROPHONE..

5. Place the DC-JACK with tweezers into its housing ...

6. and push it carefully into place with the SS-93. Do not bend the spring contacts.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

7. Ensure the correct position of the new IHF GASKET 2.

9. Position the GASKET IHF HOUSING onto its place paying attention to the spring contacts of the IHF SPEAKER.

8. Place the IHF SPEAKER 2 into the B-COVER and press it lightly to stick it on correctly.

10. Place the FLASH LED into its socket and secure it carefully with the SS-93.

11. Insert the ANTENNA MOULDING in the B-COVER...

12. ...and press it lightly into place.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

13. Insert the IHF SPEAKER paying attention to its spring contacts.

15. Pay special attention to the SWITCHES when inserting the ENGINE MODULE into the B-COVER.

14. Insert the ENGINE MODULE under the shown angle.

16. Secure the ENGINE MODULE.

17. Clean the camera window.

18. and the MAIN CAMERA with compressed air.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

19. Insert the MAIN CAMERA into its housing...

21. Place the BASEBAND GASKET on the IU FRAME and secure it as shown.

20. ...and carefully close the connector.

22. Place the EARPIECE with a new EARPIECE ADHESIVE into its frame, avoid bending the spring contacts.

23. Ensure the correct position of the CAMERA BOOT when putting it onto the FRONT CAMERA.

24. Fit the FRONT CAMERA to the UI-FRAME.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

25. Position the UI MODULE onto the UI FRAME and slightly press on the JOYSTICK HAT to ensure that it is glued.

27. Place the LIGHT GUIDE over the UI MODULE and carefully t

it to the UI FRAME.

26. Check the right positioning of the UI MODULE.

28. Put the UI FRAME into the B-COVER and press it into place.

29. Gently, close the connectors.

30. Use always new screws when assembling the unit.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

31. Set the torque driver to the torque of 25 Newton centimeter.

33. Tighten the screws to the correct torque in the order shown.

32. To avoid damaging the plastic threads, rst turn the screws

slightly left to engage the thread and then tighten them lightly.

34. Set the torque driver to the torque of 28 Newton centimeter.

35. Now, tighten the last screw to the correct torque.

36. Connect the DISPLAY to the ENGINE MODULE...

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

37. ... and place it carefully onto the UI FRAME.

39. Fit the DISPLAY SHIELD to the UI FRAME.

38. After removal of the plastic lm check the surface of the

DISPLAY for cleanliness.

40. Insert the SD DOOR but do not close it yet.

41. Put the KEYMAT into the A-COVER.

42. Check the window for cleanliness ...

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

(36)

Approved 1.0

MGR

13.Jul.2006

43. ... and t the A-COVER to the B-COVER.

45. Fit the SLIDE COVER ASSEMBLY

44. Now, close the SD DOOR.

46. Finally, check the functionality of the keys and ensure that there are no gaps between the covers.

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

LEGEND FOR QUICK TROUBLE SHOOTER11.

(36)

Approved 1.0

MGR

13.Jul.2006

18.1 SD CARD READER (3)

(36)

Approved 1.0

MGR

13.Jul.2006

19.1 FLASH LED (2)

(36)

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

13.Jul.2006

GONOGO TEST18.

To test the Camera, Bluetooth and IRDA functionality refer to the phone User`s

guide.

The User´s Guide is available on www.nokia.com.

Before starting the

GoNoGo test, check that

camera window is clean.

If not, clean the window

with cloth.

MGR

Bluetooth test

You need another Bluetooth device (e.g. 6230) to do a GoNoGo test. Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than 5m from each other.

Infrared test

You need another infrared device (e.g. 6230) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in receiver device.

Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This device is a Class 1 Laser product.

Reference unit, Bluetooth /infrared activated Test unit

Page

CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support CONFIDENTIAL

BATTERY TEST19.

A battery tester lets you test the capacity of NOKIA batteries.

Please refer to the actual information on NOKIA Online.

(36)

Approved 1.0

MGR

13.Jul.2006

http://www.astratec.co.uk/

http://www.cadex.com/

Nokia N73 Service Manual level 1-2

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION1.

GENERAL REPAIR INFORMATION2.

PATHFINDER FOR WORKSHOP STAFF3.

EXPLODED VIEW AND COMPONENT DISPOSAL4.

COMPONENT OVERVIEW5.

SPARE PARTS LIST6.

SERVICE TOOLS7.

SW-UPDATE8.

DISASSEMBLY INSTRUCTION9.

ASSEMBLY INSTRUCTION10.

LEGEND FOR QUICK TROUBLE SHOOTER11.

QUICK TROUBLE SHOOTER - MAIN OVERVIEW12.

QUICK TROUBLE SHOOTER - ZOOMS PART 113.

QUICK TROUBLE SHOOTER - ZOOMS PART 214.

QUICK TROUBLE SHOOTER - ZOOMS PART 315.

QUICK TROUBLE SHOOTER - ZOOMS PART 416.

QUICK TROUBLE SHOOTER - ZOOMS PART 517.

GONOGO TEST18.

BATTERY TEST19.