Nokia Lumia 928 User Guide
Nokia Lumia 928: Safety
Safety
Read these simple guidelines. Not following them may be dangerous or
illegal. For further information, read the complete user guide.
Switch off in Restricted Areas
Switch the device off when mobile phone use is
not allowed or when it may cause interference or
danger, for example, in aircraft, in hospitals or near
medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
Road Safety Comes First
Obey all local laws. Always keep your hands free to
operate the vehicle while driving. Your fi rst consid-
eration while driving should be road safety.
Interference
All wireless devices may be susceptible to interference, which could aff ect performance.
Batteries, Chargers, and other
Accessories
Use only batteries, chargers, and other accessories
approved for use with this device. Do not connect
incompatible products.
Keep your Device dry
Your device is not water-resistant. Keep it dry.
Glass Parts
The device screen is made of glass. This glass can
break if the device is dropped on a hard surface or
receives a substantial impact. If the glass breaks, do
not touch the glass parts of the device or attempt
to remove the broken glass from the device. Stop
using the device until the glass is replaced by qualifi ed service personnel.
Chapter 2
Qualifi ed Service
Only qualifi ed personnel may install or repair this
product.
Protect your Hearing
To prevent possible hearing damage, do not listen
at high volume levels for long periods. Exercise caution when holding your device near your ear while
the speakerphone is in use.
1
Contents
Safety ........................................................1
Get started .............................................. 6
Keys and parts .....................................................................7
Insert the SIM card ............................................................. 8
Antenna locations .............................................................. 9
About the battery ............................................................. 9
Charge the battery ............................................................. 9
Charge from a computer .................................................. 10
Charge with a wireless charger ........................................ 10
Prolong battery life .......................................................... 10
Power the phone on or off ................................................11
Lock and unlock the keys and screen ............................. 12
Use the touch screen ........................................................ 15
Use your phone when it’s locked ..................................... 16
Switch between vibrate and ring/vibrate ....................... 16
Switch between open apps .............................................. 16
Personalize your phone ................................................... 16
Set your phone to silent ...................................................17
Create a safe, fun start screen for kids .......................... 18
Write text .......................................................................... 18
Search your phone and the web ...................................... 19
Status bar icons ................................................................ 20
Use your phone offl ine ..................................................... 20
Update your phone ........................................................... 21
Change the volume ............................................................13
Back, Start, and Search keys ............................................13
Switch between open apps ...............................................13
Use voice commands .........................................................13
Change the language and region of your phone ..............13
Microsoft account .............................................................13
Basics ..................................................... 15
Sync your phone with your computer ............................. 21
Make Calls .............................................. 22
Call a contact .................................................................... 22
Set Up Voice Mail .............................................................. 22
Access Voice Mail .............................................................. 22
Visual voice mail ............................................................... 23
Make a conference call ..................................................... 23
Bluetooth and NFC ............................... 24
Set up your social networking service accounts ............ 29
About Bluetooth connectivity ......................................... 24
Connect to a wireless headset ......................................... 24
About NFC ......................................................................... 25
Turn NFC on or off ............................................................ 25
Connect to a Bluetooth accessory with NFC ................... 25
Disconnect the accessory ................................................ 25
People hub ............................................. 26
About the People hub ...................................................... 26
Create, edit, or delete a contact ...................................... 26
Backing up your contacts ................................................ 27
Save a number from a call or message ........................... 27
Search for a contact ......................................................... 27
Change your profi le picture ............................................. 29
See your friends’ status updates ..................................... 29
Post your status ............................................................... 29
Write on your friend’s wall ............................................... 29
Upload a photo to a service ............................................. 29
Messaging ............................................. 31
Send a message .................................................................31
Chat with your friends ..................................................... 32
View a conversation ......................................................... 32
Email .......................................................34
About email ...................................................................... 34
View several mailboxes in a unifi ed inbox ...................... 34
Use a voice command ....................................................... 27
Create, edit, or delete a contact group ........................... 28
Add a new contact group ................................................. 28
Link contacts .................................................................... 28
Copy contacts from a SIM card to your phone ............... 28
Share your plans with your family and friends ............... 28
Read received email ......................................................... 35
Send email ........................................................................ 35
Camera ..................................................36
Take a photo ..................................................................... 36
Photo settings ...................................................................37
Download lenses ................................................................37
Record a video ...................................................................37
HERE Maps ........................................................................ 45
Video settings ................................................................... 38
Share your video .............................................................. 38
Your photos and videos ................................................... 38
Copy your photos and videos to your PC ........................ 39
Internet ..................................................40
Defi ne how your phone connects to the internet ..........40
About Wi-Fi connections .................................................40
Connect to a Wi-Fi network ............................................. 40
Use a cellular data connection when roaming .................41
Close a network connection .............................................41
Share your mobile data connection .................................41
About the web browser .................................................... 42
Download and update maps .............................................47
Check nearby events and places with Local Scout ..........47
HERE City Lens ..................................................................47
Entertainment ......................................49
Music + Videos .................................................................. 49
Play music, podcasts, and videos .................................... 49
About Nokia Music ........................................................... 50
Download music from Nokia Music ................................. 50
Listen to Mix radio ........................................................... 50
Shop at the Windows Phone Store ...................................51
Memory and storage ........................................................ 53
SkyDrive ........................................................................... 53
Empty the cache ............................................................... 42
Add a website to your favorites ...................................... 43
Other available browser settings .................................... 43
Data Sense ........................................................................ 43
Maps and Navigation ...........................44
Positioning and location services .................................... 44
Clock, Calendar, and Calculator .......... 54
Set an alarm ...................................................................... 54
Set the time and date ......................................................54
Add an appointment ........................................................ 55
View your schedule ........................................................... 55
Add a task to your to-do list ........................................... 55
Use the calculator ............................................................56
Offi ce ...................................................... 57
About Microsoft Offi ce Mobile .........................................57
Read Microsoft Offi ce documents ....................................57
Create and edit a Word document ....................................57
Create and edit an Excel workbook ................................. 58
View and edit a PowerPoint presentation ....................... 59
Safety and Warranty ............................60
Index ....................................................... 81
Nokia Lumia 928: Get started
Get started
This section covers:
• keys and parts
Speaker Front-Facing Camera
Volume Keys
• charging the battery
Back Key
Power/Lock key
Camera Key
Search Key
Start Key
Chapter 4
6
Nokia Lumia 928: Get started
Keys and parts
NFC Touch Point Area
Flash
Micro-USB
Charging Port
Headset connector (3.5mm)
Rear Camera Lens
Some of the accessories mentioned in this user guide may be sold separately.
Chapter 4
Speakerphone
7
Nokia Lumia 928: Get started
2.
Put the SIM in the tray, contact area face up.
3.
With the SIM in place, slide the tray back into place until it is fully
inserted.
pull the SIM card tray out.
Insert the SIM card
Your phone uses a SIM card, also known as a mini-UICC card. Do not put
stickers on your SIM card.
1. Pull red tab at top of the phone to easily slide out the SIM Tray.
2.
Put the SIM in the tray, contact area face up.
3.
With the SIM in place, slide the tray back into place until it is fully
inserted.
Remove the SIM card
1. With the phone powered off , put your fi ngernail in the gap on the
edge of the SIM cover, and
2. Lift the SIM card from the tray.
A Subscriber Identity Module (SIM Card) is a “smartcard” that houses
personal information, such as your mobile phone number, calling plan,
account information, and content, such as contacts, text messages, and
call history.
The Verizon Wireless 4G SIM Card is compatible with any Verizon Wireless 4G certifi ed device. You can move the 4G SIM Card from one device
to another and your wireless service will work seamlessly as long as you
have a compatible device and service plan.
To see which devices are compatible with the Verizon Wireless 4G SIM
Card, visit verizonwireless.com/certifi eddevice.
pull the SIM card tray out.
This device is designed to be used with a mini-UICC SIM card, also
known as a micro-SIM card only. A micro-SIM card is smaller than the
standard SIM card. Use of incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and may corrupt data
stored on the card.
Chapter 4
8
Nokia Lumia 928: Get started
Antenna locations
Avoid touching the antenna area while the antenna is in use. Contact
with antennas aff ects the communication quality and may reduce bat-
tery life due to higher power level during operation.
The antenna areas are highlighted.
change the settings of all apps.
Charge the battery
Your battery has been partially charged at the factory, but you may
need to recharge it before you can switch on your phone for the fi rst
time.
If your phone is off when you start to charge the phone, it automatically
switches on.
Make sure you use a compatible USB charger to charge your phone.
If the phone indicates a low charge
1. Connect the USB cable to the power adapter.
2. Connect the power adapter to an electrical outlet.
3. Connect the small end of the USB cable to the Micro-USB Charging
Port on your phone.
, do the following:
About the battery
Your phone has an internal, non-removable, rechargeable battery. Use
only approved chargers designated for this phone. You can also use a
compatible USB cable to charge your phone.
You can set your phone to automatically save power when the battery
charge level is low.
From the start screen, swipe left and tap Settings > battery saver
> On .
When your phone goes into battery saver mode, you may not be able to
Chapter 4
If the battery is completely discharged, it may take several minutes before the charging indicator is displayed or before any calls can be made.
9
Nokia Lumia 928: Get started
When the battery is full, disconnect the USB cable from the phone, then
from the electrical outlet.
To avoid breaking the charger connector, be careful when connecting or
disconnecting the USB cable.
When the battery is fully charged, the battery indicator in the top right
corner of the screen shows the charge is complete
.
Charge from a computer
You can use USB charging when an electrical outlet is not available.
Data can be transferred while charging the device. The effi ciency of
USB charging power varies signifi cantly, and it may take a long time for
charging to start and the device to start functioning.
1. First connect the USB cable to the computer, then to your phone.
2. When the battery is full, fi rst unplug the USB cable from your
phone, then from the computer.
is compatible with any Qi wireless charger. The charging areas on the
phone and the charger need to touch, so all phone models may not fi t
all chargers.
In order to charge wirelessly, NFC must be enabled on your phone, and a
compatible wireless charging pad (sold separately) is needed.
The charging area is highlighted.
Charge with a wireless charger
Your phone supports Qi, the global standard for wireless charging, and
Chapter 4
For more information on wireless charging, see the user guide of your
wireless charger.
Prolong battery life
If it seems you’re always looking for a charger, there are steps you can
take to reduce the power consumption of your phone. The key is to fi nd
the balance between getting the most out of your phone while getting
the battery life you need.
• Always charge the battery fully.
• Close the apps you’re not using.
• Switch battery saver mode on.
• Mute unnecessary tones, such as key tones.
10
Nokia Lumia 928: Get started
• Use wired headphones, rather than the speakerphone.
• Change the length of the time-out period after which the phone
display powers off .
Tip:
To check the battery status and switch battery saver mode
on, from the start screen, swipe left, and
tap Settings >
battery saver.
Lower the screen brightness
From the start screen, swipe left, and tap Settings > brightness,
switch Automatically adjust to Off , and select the level you
want.
Stop apps from running in the background
1. From the start screen, swipe left, and tap Settings.
2. Swipe to applications, and tap background tasks > advanced.
Power the phone on or off
To power the phone on, press and hold the power/lock key until the
phone lights up.
3. Tap the app you want to block, and tap block.
Use network connections selectively
• If you are listening to music or otherwise using your phone, but do
not want to make or receive calls, switch airplane mode on.
• Set your phone to check for new mail less frequently.
• Switch Bluetooth and NFC on only when needed.
• Use a Wi-Fi connection to connect to the internet, rather than a
mobile data (GPRS /Edge/3G/4G) connection.
• Stop your phone scanning for available Wi-Fi networks. On the start
screen, swipe left, tap Settings, and set Wi-Fi to Off .
Chapter 4
Important:
To make an emergency call during the initial setup, select
emergency call.
To power the phone off , press and hold the power/lock key, and swipe
the lock screen down.
If your phone isn’t responding, press and hold the volume down key
and power key at the same time until the phone vibrates. Make sure
that the battery is charged and/or the charging cable is plugged in.
11
Nokia Lumia 928: Get started
Lock and unlock the keys and screen
To avoid accidentally making a call when your phone is in your pocket or
bag, lock the keys and screen of your phone.
To lock the keys and screen, press the power/lock key.
To unlock the keys and screen, press the power/lock key, and swipe the
lock screen up.
Set your phone to lock automatically
Want to protect your phone against unauthorized use? Defi ne a secu-
rity code, and set your phone to lock itself automatically when you’re
not using it.
1. From the start screen, swipe left, and tap Settings > lock
screen.
2. Switch password to On , and enter a security code (at least 4
digits).
3. Tap Require a password after, and defi ne the length of time after
which the phone is locked automatically.
Keep the security code secret and in a safe place, separate from your
phone.
If you forget the security code, and cannot recover it, or you enter the
wrong code too many times, your phone will require service. Additional
charges may apply, and all the personal data in your phone may be deleted. For more information, contact a Nokia Care point or your phone
dealer.
Connect a headset
Set the keys and screen to lock automatically
From the start screen, swipe left, and tap Settings > lock screen
> Screen times out after, tap the box, and select the length of time
after which the keys and screen are locked automatically.
Unlock your phone
1. Press the power key, and swipe the lock screen up.
2. Enter the security code if prompted.
Chapter 4
You can connect a compatible headset or accessories to your phone.
Do not connect products that create an output signal, as this may dam-
12
Nokia Lumia 928: Get started
age the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those
approved for use with this device, to the audio connector, pay special
attention to volume levels.
Change the volume
Use the volume keys. They control all sounds, including the volume of
alarms and reminders.
Back, Start, and Search keys
The Back, Start, and Search keys help you to navigate your phone.
To return to the previous screen, press at the bottom of the
screen.
To go to the start screen, press
To search the web, press
at the bottom of the screen.
at the bottom of the screen.
Switch between open apps
Tip:
For more examples, say “help”.
Change the language and region of your phone
From the start screen, swipe left, and tap Settings > language +
region.
Microsoft account
With a Microsoft Account, you can access all Microsoft services with a
single user name and password on your computer or phone.
• Download content from the store
• Back up your contacts in your Microsoft account
• Keep track of and lock your lost phone with Find My Phone
To learn more about a Microsoft account and its services, go to
www.windowsphone.com.
Create a Microsoft account
Press and hold , swipe left or right, and tap the app you want.
Your phone remembers all the apps and websites you have visited since
the last time your screen was locked.
Use voice commands
Press and hold , and say a voice command.
To call someone in your contact list, you can say “call Gina Harris, mobile”.
To open an app such as Calendar, say “open calendar”
To search for something on the web, such as pizza parlors, you can say
“fi nd pizza parlors”.
Chapter 4
Your phone guides you through the initial setup when you put your SIM
card in your phone and switch your phone on for the fi rst time. To ac-
cess all Microsoft services, create your Microsoft account.
To create a Microsoft account, you need an internet connection. For
information about possible data costs, contact your network service
provider. If you can’t connect to the internet, you can create the account
later.
If you already have a Microsoft account, sign in with your existing username and password.
13
Nokia Lumia 928: Get started
Tip:
Forgotten your password? You can have it sent to you in an
email or text message.
To create a Microsoft account later, open a Microsoft app or service on
your phone.
Or, from the start screen, swipe left, and tap
email+accounts > add an account. To create your account on the
internet, go to www.live.com.
Settings >
Find your lost phone
Misplaced your phone, or afraid it’s been stolen? Use Find My Phone to
locate your phone, and lock or delete all data from it remotely.
From the start screen, swipe left, and tap Settings > Find my
phone.
If your phone is lost, go to www.windowsphone.com, sign in with the
same Microsoft account as on your phone, and select Find My Phone.
You can:
Access codes
PIN or PIN2 code
(4-8 digits)
These codes protect your SIM card against unauthorized use.
You can set your phone to ask for the PIN code when you switch it on.
If you type in the code incorrectly three times in a row, you need to
unblock the code with the PUK or PUK2 code.
PUK or PUK2 code
(8 digits)
These codes are required to unblock a PIN or PIN2 code.
For more information, contact Verizon.
Tip:
If you need to fi nd out your phone’s IMEI code or other infor-
mation about your phone, on the start screen, swipe left, and
tap
Settings > about or extras+info.
• Locate your phone on a map
• Make your phone ring, even if silent mode is powered on
• Lock your phone, and set it to show a message, so it can be returned to you
• Delete all data from your phone remotely
The available options may vary.
Chapter 4
14
Nokia Lumia 928: Basics
Basics
Use the touch screen
Explore your phone with a tap, swipe, or drag.
To use your phone, simply tap, or touch and hold the touch screen.
To open further options, place your fi nger on an item until the menu
opens.
Tip:
To quickly open the apps menu, swipe left on the start
screen.
You can use your phone even with gloves on, or with the touch of a
fi ngernail. On the start screen, swipe left, and tap Settings >
display+touch, and switch touch sensitivity to High .
Important:
Avoid scratching the touch screen. Never use an actual pen,
pencil, or other sharp object on the touch screen.
The Basics includes how to:
• use the touch screen
• open an app
• use your phone when it’s locked
• personalize your phone
• write text
Chapter 5
Open an app or other screen element
Tap the app or element.
Touch and hold to open a menu with further options.
Place your fi nger on an item, until the menu opens.
Example: To edit or delete a calendar appointment, touch and hold the
appointment, and select the appropriate option.
Drag
Touch and hold your fi nger to the screen before you start to drag. While
dragging, do not release your fi nger until you have reached the target
position.
15
Nokia Lumia 928: Basics
Swipe
Quickly slide your fi nger horizontally or vertically across the screen.
Example: Swipe left or right between the start screen and the apps
menu, or between diff erent views in the hubs. To quickly scroll through
a long list or menu, slide your fi nger quickly in a fl icking motion up or
down the screen, then lift your fi nger. To stop the scrolling, tap the
screen.
Zoom in or out
Place two fi ngers on an item, such as a map, picture, or web page, and
slide your fi ngers together or apart in a pinch and spread motion.
Use your phone when it’s locked
You can use certain features of your phone when it is locked, without
having to enter the security code.
You can, for example:
• Switch between vibrate or ring and vibrate
• Answer or reject an incoming call
Switch between open apps
You can see which apps and tasks are open in the background, and
switch between them.
Press and hold , swipe left or right, and select the desired app.
Personalize your phone
About the start screen
Arrange your start screen how you want it and make it easy to see everything that’s going on with the people and passions in your life, realtime. You can size your Live Tiles however you like, making your phone
as unique as you are.
• Pause or resume playing music, or skip to another song
To wake your phone up, press the Power/Lock Key.
Switch between vibrate and ring/vibrate
Press the volume key to see the current selection displayed at the top
right of the screen. For example, if your phone is set to vibrate
vibrate to switch to ring + vibrate .
, tap
Pause or resume music, or skip to another song
Use the music player controls displayed at the top of the screen.
You can also see:
• The date and time
• Your next calendar event
• Missed calls or messages
Chapter 5
Add tiles to the start screen
From the Start Screen, swipe left to view the apps menu.
Touch and hold the application you want to add, and tap pin to start.
16
Nokia Lumia 928: Basics
Move tiles on the start screen
To move, remove, or resize a tile, just tap and hold it, then arrange it
however you’d like.
For example, drag the tile to the desired position and lift your finger
from the screen.
Tap the tile to set it in place.
Resize tiles from the start screen.
From the start screen, touch and hold the tile you want to resize.
Tap where the arrow appears to resize.
Remove tiles from the start screen
From the Start Screen, touch and hold the tile you want to remove.
Tap to remove the tile.
Pin items to the start screen
You can pin just about anything you want to the start screen: apps,
websites, map locations, pictures, songs, shortcuts, and even contacts.
To pin something, simply press and hold it until a menu appears, and
then tap pin to start.
Change your theme
You can change the colors, to match your taste and mood.
Customize your lock screen
Select Settings > lock screen
You can select which apps show their status on your lock screen.
Change the lock screen wallpaper
1. Tap Settings > lock screen > Background.
1. Tap photo.
2. Tap change photo
3. Select a photo, and tap .
Tip:
You can adjust the photo by zooming in and out, or by sliding
the photo up or down, and left or right before selecting
.
Change the background in Photos and the live tile
1. From the Start Screen, swipe left, tap Photos, and tap >
choose background.
2. Select a photo, adjust it to get the best possible fi t, and select .
You can also tap shuffl e background to scroll through all your photos.
Personalize your ringtone and other tones
On the start screen, swipe left and tap Settings > theme > and
Background or Accent color.
Tip:
You can save battery power if you use a darker background.
Chapter 5
On the start screen, swipe left and tap Settings >
ringtones+sounds.
Select the type of ringtone or alert you want to change, and select the
sound.
Set your phone to silent
When you switch silent mode on, all ringtones and alert tones are
muted.
17
Nokia Lumia 928: Basics
On the start screen, swipe left and tap Settings >
ringtones+sounds, and switch Ringer and Vibrate to Off .
Once Vibrate is off , you can use the volume key to switch between ring
and silent.
Create a safe, fun start screen for kids
You can let your kids use your phone without having to worry about
them accidentally deleting your work mail, making online purchases,
or doing anything else they shouldn’t. Put selected apps, games, and
other favorites for kids to enjoy in their own start screen.
1. On the start screen, swipe left, and tap Settings.
2. Tap kid’s corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from accessing your own start screen.
Go to your own start screen
Press the Power/Lock Key twice, and swipe up on your own lock screen.
If you’ve set a password, type it in.
Go back to the kid’s start screen
From your own lock screen, swipe left, and on the kid’s lock screen,
swipe up.
2. Shift key
3. Numbers and symbols key
4. Language key. Only available when more than one writing language
has been selected.
5. Space key
6. Enter key
7. Backspace key
The keyboard layout can vary in diff erent apps.
Switch between upper and lower case characters
Switch the kid’s start screen off
From the start screen, swipe left, and tap Settings > kid’s corner
> Off .
Write text
Use the virtual keyboard
To open the virtual keyboard, select a text input fi eld. You can use the
virtual keyboard when holding your phone upright or on its side.
1. Character keys
Chapter 5
Tap the key before inserting the character. To switch caps lock
mode on, tap the key twice. To return to normal mode, tap the
key again.
Insert a number or a special character
Tap the numbers and symbols key. Some of the special character keys
can bring up more symbols.
18
Nokia Lumia 928: Basics
Tip:
To quickly insert a number or a commonly used special character, tap the numbers and symbols key, and slide your fi nger
to the character without lifting.
Add an accent to a character
Touch and hold the character, and select the accented character.
Delete a character
Tap the backspace key.
Move the cursor
Touch and hold the screen near the text, until a cursor is displayed.
Without lifting your fi nger, drag the cursor to the desired location.
To move the cursor to the next row or text input fi eld, tap the enter key.
The function of the enter key can change in diff erent apps. For example,
in the web address fi eld of the web browser, it acts as the Go icon.
Add more writing languages
You can add several writing languages for your keyboard and switch
between the languages when writing.
On the start screen, swipe left and tap Settings > keyboard > add
keyboards, and select the languages you want to write in.
Search your phone and the web
Bing search
No matter where you are on the phone, you can always search with Bing
by pressing
Just type whatever you’re looking for in the search box, then tap
on the on-screen keyboard. Bing will show you not only the web results,
but also local results (including maps, ratings, and directions) and images.
.
Tip:
To see related search results, swipe left or right to local or
images.
Use voice search
1. Press .
2. Tap
3. Say your search word, and select from the list of matches.
Not all languages are supported.
.
Search inside an app
Switch between the writing languages
Tap the language key.
Tip:
To clear all the words that have been added to the suggestion
list, o
board > advanced, and tap reset suggestions.
n the start screen, swipe left and tap Settings > key-
Chapter 5
1. In an app, press .
2. Enter a search word in the search fi eld, tap
and select from the list of matches.
3. Press to return to the list of matches.
Visual search with scan
1. Press .
to begin the search,
19
Nokia Lumia 928: Basics
2. Tap .
3. To scan text, QR codes, or barcodes, line up the box that appears on
the screen over the code.
Tip:
To translate or search for text on the web, select scan text.
Status bar icons
The icons may vary depending on your region or network service provider. For a complete list of icons, see http://www.windowsphone.
com/.
Your phone is connected to an LTE network.
Your phone is connected to a EVDO, TD-SCDMA, or UMTS
network (network service).
1X
Your phone is connected to a 1X network (network service).
An EDGE data connection (network service) is open.
An HSDPA/HSUPA data connection (network service) is open.
A Wi-Fi connection is available.
A Wi-Fi connection is active.
A Bluetooth device is connected to your phone.
Your calls are forwarded to another number or your voice
mailbox
There is no SIM card in your phone.
Your phone is roaming and not on your home network.
Silent mode is switched on.
Airplane mode is switched on.
Vibrate mode is switched on.
Battery power level
Battery saver mode is switched on.
The battery is charging.
Use your phone offl ine
In places where you do not want to make or receive calls, you may still
access your music, videos, and offl ine games if you switch airplane
mode on.
On the start screen, swipe left and tap Settings > airplane mode
> On .
When airplane mode is switched on, your connection to the mobile network is closed and all radio frequency signals between the phone and
the mobile network are prevented. You need to manually set wireless,
bluetooth, and NFC back to On to use them after selecting airplane
mode.
Switch the phone off when mobile phone use is not allowed or when
it may cause interference or danger. Comply with the instructions and
safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi
network to, for example, browse the internet or switch Bluetooth on in
airplane mode.
Your SIM card is locked.
Chapter 5
Accessibility features
You can make it easier to use your phone by increasing text size and
screen contrast, and turning on text to speech and the screen magni-
20
Nokia Lumia 928: Basics
fi er.
On the start screen, swipe left and tap Settings > ease of access.
Update your phone
By default, updates are downloaded to your phone automatically, depending on your data settings.
1. To check for available updates, on the start screen, swipe left and
tap Settings > phone update > check for updates.
2. Tap the update, and then install.
You can also turn off the automatic downloads.
Sync your phone with your computer
Do you have media on your PC that you want to listen to or watch on
your phone? Use a USB cable to sync music and videos between your
phone and PC.
If you have a Windows 8 PC, plug your phone into your computer with
the cable, and the Windows Phone app will install automatically.
If you have a Windows 7 PC, plug your phone into your computer with
the cable. A link will appear to install the Windows Phone app.
If you have a Mac, get the Windows Phone app from the Mac App Store.
Chapter 5
21
Nokia Lumia 928: Make Calls
Make Calls
Call a contact
On the start screen, tap > , then tap the contact and the number.
Note:
The + character may not work in all regions. In this case, enter the international access code directly.
Call the last dialed number
In the call history, you can view incoming, outgoing, and missed calls.
To call the last dialed number, on the start screen, tap .
Tap next to the name or phone number.
Set Up Voice Mail
On the start Screen, tap .
This section covers how to:
• call contacts
• use your call log
• check voicemail
• make conference calls
• silence calls
Chapter 6
Tap .
Dial * 86 and tap Call or .
If you hear a greeting, tap # to interrupt, and follow the setup tutorial.
Access Voice Mail
From you phone, on the start Screen, tap .
Tap .
Dial * 86 and tap Call or .
When you hear the greeting, tap # to interrupt, and follow the prompts.
From any phone, dial your wireless number.
22
Nokia Lumia 928: Make Calls
When you hear the greeting, tap # to interrupt, and follow the prompts.
Voice mailboxes not set up within 45 days will be canceled. Your voice
mailbox is not password protected until you create a password by following the setup tutorial.
Visual voice mail
With Visual Voice Mail, you can view a list of messages without dialling
into a mailbox, and listen and erase them at the touch of a button.
To subscribe, tap and follow instructions on screen.
Make a conference call
Your phone supports conference calls between two or more people. The
maximum number of participants varies by the network service provider. Conference calling is a network service.
1. Call the fi rst participant.
2. To add another participant, tap
3. When the new call is answered, to start the conference call, tap
, and call the number.
Add a new participant to a conference call
To add another person after the conference call has started, tap .
End an active conference call
Tap end call.
Silence an incoming call
Press the volume key to silence an incoming call.
Chapter 6
.
23
Nokia Lumia 928: Bluetooth and NFC
Bluetooth and NFC
About Bluetooth connectivity
From the start screen, swipe left and tap Settings, and set Bluetooth to On .
You can connect wirelessly to other compatible devices, such as phones,
computers, headsets, and car kits.
Since devices with Bluetooth wireless technology communicate using
radio waves, they do not need to be in direct line-of-sight. However,
they must be within 33 feet (10 meters) of each other, although the
connection may be subject to interference from obstructions such as
walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched
on. Other devices can detect your phone only if the Bluetooth settings
view is open.
Do not pair with or accept connection requests from an unknown device. This helps to protect your phone from harmful content.
Connect to a wireless headset
With a wireless headset, you can answer a call even if your phone is
not directly at hand, and you can have your hands free, for example, to
continue working at your computer during a call. Wireless headsets are
sold separately.
This section covers:
• Uses of Bluetooth and NFC technologies
• How to connect to a wireless headset and other accessories
• How to read NFC tags
Chapter 7
1. From the start screen, swipe left and tap Settings > Blue-
tooth.
2. Switch Status to On .
3. Make sure that the accessory you want to pair with is on.
4. From the list, tap the device you would like to pair with.
Depending on the device you’re pairing with, you may be asked to
enter a passkey or to confi rm matching passkeys. For details, see
the user guide of the headset.
5. Tap done.
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