Nokia Lumia 520 Cricket User manual

User Guide

Nokia Lumia 520

Issue 4.0 EN-US

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This guide isn't all there is...

There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Nokia Care.

The instructions in this user guide are based on the latest available software version. If your device has not been updated to the latest available software, there may be differences in the availability and functionality of some features.

Check out the videos at www.youtube.com/NokiaSupportVideos.

For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy.

User Guide

Nokia Lumia 520

For your safety 5

Get started 6

Keys and parts 6

Insert the SIM card 6

Insert the memory card 8

Remove the SIM and memory card 10

Switch the phone on 12

Charge your phone 13

Lock the keys and screen 15

Connect the headset 16

Antenna locations 16

Basics 17

Get to know your phone 17

Accounts 26

Personalize your phone 30

Cortana 34

Take a screenshot 35

Extend battery life 36

Save on data roaming costs 37

Write text 38

Scan codes or text 41

Clock and calendar 42

Browse your SIM apps 44

Store 45

People & messaging 48

Calls 48

Contacts 51

Social networks 54

Messages 55

Mail 59

Camera 64

Get to know Nokia Camera 64

Change the default camera 64

Camera basics 64

Advanced photography 66

Photos and videos 70

Maps & navigation 74

Switch location services on 74

Positioning methods 74

Internet 75

Define internet connections 75

Connect your computer to the web 75

Use your data plan efficiently 76

Web browser 76

Search the web 78

Close internet connections 78

Entertainment 80

Watch and listen 80

FM radio 81

MixRadio 82

Sync music and videos between your phone and computer 82

Games 83

Office 85

Microsoft Office Mobile 85

Write a note 87

Continue with a document on another device 88

Use the calculator 88

Use your work phone 88

Tips for business users 89

Phone management & connectivity 91

Update your phone software 91

Wi-Fi 92

Bluetooth 93

Memory and storage 95

Copy content between your phone and computer 96

Security 98

Wallet 99

Access codes 100

Troubleshooting and support 102

Product and safety info 104

For your safety

Read these simple guidelines. Not following them may be dangerous or illegal.

SWITCH OFF IN RESTRICTED AREAS

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or

blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by Nokia for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to

your device micro USB connector, may be compatible. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the device is dropped on a hard

surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Exercise caution when holding your device near your ear while the speakerphone is in use.

Get started

Get to grips with the basics, and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your new phone.

1 Connector for headphones and speakerphones (3.5 mm)

2 Earpiece 3 Volume keys 4 Power/Lock key 5 Camera key 6 Back key 7 Start key 8 Search key 9 Micro-USB connector 10 Microphone

11 Camera lens 12 Speakerphone

Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Insert the SIM card

Read on to learn how to insert your SIM card into your phone.

Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card.

Note: Switch the device off and disconnect the charger and any other device before removing

any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

Make sure your phone is switched off.

1. At the top corner of your phone, put the nail of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, and bend the cover to loosen the top hooks. Remove the cover.

Do not use any sharp tools, as they may damage the screen.

2. If the battery is in, lift it out.

3. Push the SIM into the SIM slot until it is fully inserted. Make sure the contact area is facing down.

4. Line up the battery contacts, and replace the battery.

5. Press the bottom corner of the back cover against the bottom corner of your phone. The edge

with the keys goes first.

6. Press the back of the cover until it snaps into place. Don't press the keys while attaching the cover.

Insert the memory card

Learn how to insert your memory card into your phone.

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Your phone supports memory cards with a capacity of up to 64 GB.

Make sure your phone is switched off.

Do not use any sharp tools, as they may damage the screen.

2. If the battery is in, lift it out.

3. Push the memory card into the memory card slot until it locks into place.

4. Line up the battery contacts, and replace the battery.

5. Press the bottom corner of the back cover against the bottom corner of your phone. The edge

with the keys goes first.

6. Press the back of the cover until it snaps into place. Don't press the keys while attaching the cover.

Remove the SIM and memory card

Got a new SIM or memory card? Learn how to remove the previous card from your phone.

Make sure the phone is switched off.

Do not use any sharp tools, as they may damage the screen.

2. If the battery is in, lift it out. If there’s a tape attached to the battery, pull the tape to lift the battery out.

3. Push the SIM through the opening, then pull it out.

4. To remove the memory card, pull it out from the slot.

5. Line up the battery contacts, and replace the battery.

6. Press the bottom corner of the back cover against the bottom corner of your phone. The edge

with the keys goes first.

7. Press the back of the cover until it snaps into place. Don't press the keys while attaching the cover.

Switch the phone on

Are you ready? Switch your phone on, and start exploring it.

Press the power key until the phone vibrates.

Switch the phone off

Press and hold the power key, and drag the lock screen down.

Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.

Make sure you use a compatible USB charger to charge your phone. The charger may be available separately.

1. Plug the charger into a wall outlet, then connect the micro-USB end of the charger's cable to your

phone.

2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.

You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.

When you start charging a completely empty battery, the start key flashes until the screen wakes up and the charging progress is shown.

If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.

Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.

Make sure your computer is switched on.

First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. the talk and standby times are noticeably shorter than normal, replace the battery.

When

Battery

Take good care of your battery, it's the life force of your phone.

Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone.

Lock the keys and screen

Want to avoid accidentally making a call when your phone is in your pocket or bag?

Press the power key.

Unlock the keys and screen

Press the power key, and drag the lock screen up.

Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is switched on. To switch on double-tap, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Wake up to On .

Set the keys and screen to lock automatically On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen times out after, and select the length of time after which the keys and screen are locked

automatically.

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.

The headset may be sold separately.

Connect the headset to your phone.

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

The antenna areas are highlighted.

Basics

Learn how to get the most out of your new phone.

Get to know your phone

Your phone has two views, start screen and apps menu. To switch between the views, simply swipe left or right.

Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.

Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up, tap .

To access the Windows Phone software license terms, select Settings > about. Please read the terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Nokia or the party from which you purchased the device to determine its return policy.

Back, start, and search key

The back, start, and search keys help you navigate your phone.

• To see which apps you have open, press and hold . You can then switch to another app or close

the ones you don’t need.

• To go back to the previous screen you were in, press . Your phone remembers all the apps and

websites you've visited since the last time your screen was locked.

• To go to the start screen, press . The app you were in stays open in the background.

• To search the web or for items on your phone, press .

• To control your phone with your voice, press and hold , and say a voice command.

This feature is not available in all languages. For info on the supported languages, go to

www.windowsphone.com.

Use the touch screen

Explore your phone with a tap, swipe, or drag.

1. To use your phone, simply tap or tap and hold the touch screen.

2. To open further options, place your finger on an item until the menu opens.

Example: To open an app or other item, tap the app or item. To edit or delete a calendar

appointment, tap and hold the appointment, and select the appropriate option.

Tip: You can even use your phone while wearing gloves. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to

high.

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Important: Avoid scratching the touch screen.

Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen

in its current orientation, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch Rotation lock to On . Screen rotation may not work in all apps or views.

Switch between views and apps

Don't have all the apps you need on your start screen? Swipe to the apps menu to find them. Or check what’s already running on your phone and switch between the apps.

To see all apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right.

Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the first letter or character for the app you want.

View, switch between, and close open apps

To view the open apps, press and hold . To switch the app, swipe to the app you want, and tap the app. To close the apps you no longer need, tap .

Check notifications on your phone

Want to check your latest mails or messages quickly? Or to connect to a Wi-Fi network easily? You can quickly check notifications, change some settings, and more in the action center that opens from the top of the screen.

1. Swipe down from the top of the screen.

In this screen, you can:

• See your missed calls and recent unread mails and messages

• Check any notifications, such as available app updates in Store

• Open apps

• Check for Wi-Fi networks, and connect to them

• Quickly jump to settings

2. To close the menu, press the back key.

Personalize the action center On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications +actions. To change a shortcut, tap the shortcut and the app you want. You can also select which

notifications you want to receive and how.

Change the volume

Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking.

Use the volume keys.

By default, the volume keys control the volume of alarms and reminders.

Switch to silent mode

Press a volume key, and tap > .

Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.

Change the volume for media and apps

Press a volume key, tap , and set the volume for media and apps.

Control your phone with your voice

Got your hands full, but need to use your phone? You can use your voice to make a call, send a text message, search the web, or open an app.

This feature is not available in all languages. You may also need to download a language package before you can use the feature. For info on the supported languages, go to

www.windowsphone.com.

1. Press and hold .

2. Say a voice command into your phone.

Example: To check your schedule, say Open calendar.

Set your phone to driving mode

Driving mode helps you minimize distraction when driving, letting you concentrate on your journey.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > driving mode > next.

2. To set the phone to ignore calls, switch Ignore calls to On . To set the phone to ignore text messages, switch Ignore texts to On .

3. Tap next.

4. To send an automatic text message when someone calls or texts you, explaining why you can't

answer, switch Text replies to calls, Text replies to texts, or both to On . To edit the message, tap the text box.

5. Tap next > add a device, and tap the Bluetooth device you connect your phone to when driving, such as a headset.

Driving mode starts automatically when the phone and the added Bluetooth device connect.

Use your phone with ease

Struggling with small text or blurry images? Make the fonts larger and the screen easier to view. You can also use your phone with a teletypewriter (TTY/TDD).

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.

2. Tap ease of access.

Change the font size Tap the Text size slider.

Switch high contrast on Switch High contrast to On .

Magnify the screen

Switch Screen magnifier to On , and double-tap the screen with 2 fingers. When using the magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers.

Use your phone with a TTY/TDD

Switch TTY/TDD to full.

The available TTY/TDD modes may vary depending on your network service provider.

Use the screen reader

Narrator reads the info on your screen aloud.

Not all languages are supported, and you may need to download additional language packages.

1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ease of access, and switch Narrator to On .

2. To hear the names of the items on the screen, move your finger on the screen. To open an item, double-tap the item.

Close the screen reader

Press the start key and the volume up key at the same time to switch Narrator off or back on.

Use your phone in airplane mode

In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.

Airplane mode closes connections to the mobile network and switches your device's wireless features off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth on in airplane mode.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane mode.

2. Switch Status to On .

Icons shown on your phone

The status bar at the top of the screen tells you the current time, battery and signal strength, and much more.

Tip: To see hidden icons, tap the status bar.

Mobile signal strength

Signal strength

Your phone isn't connected to a mobile network.

There is no SIM card in your phone.

Your SIM card is locked.

Airplane mode is switched on.

Your phone is roaming outside your home mobile network.

Mobile data connection

Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected.

Icons that show the network connection type may vary between regions and network service providers.

An EDGE data connection is open.

A GPRS data connection is open.

A 4G data connection is open.

Wi-Fi connection

A Wi-Fi connection is available.

A Wi-Fi connection is active.

A mobile data connection is shared with other devices over Wi-Fi.

Data is transferred over Wi-Fi.

Bluetooth device

A Bluetooth device is connected to your phone.

Bluetooth is switched on, but your phone isn't connected to a Bluetooth device.

Battery

Battery power level

The battery is charging.

Battery saver mode is switched on.

Battery power or state of the battery isn't currently known.

Notifications

You have unread notifications.

Profiles

Vibrate mode is switched on.

Silent mode is switched on.

Location

An app or service is using your location info.

Driving mode

Driving mode is switched on.

Accounts

Learn about the different accounts on your phone and what you can do with them.

Microsoft account

With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.

With your Microsoft account, you can, for example:

• Download content from Store

• Back up your contacts

• Upload, store, and share pictures and documents

• Back up your phone on OneDrive

• Play Xbox games

• Get your avatar and gaming achievements on your phone, and add to them when you play games

on your phone

• Keep track of and lock your lost phone with Find My Phone

• Get feeds from social networking services to your People hub

To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com.

Create your Microsoft account

Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account during the first start-up, you can always do it later.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts > add an account.

2. Tap Microsoft account.

3. Create your Microsoft account, or sign in with your existing username and password, and follow

the instructions shown on your phone.

Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft account, and follow the instructions shown on the phone.

You can also create or manage your account at www.live.com.

Set up My Family

Want to control what your kids can download with their phones? With My Family, you can restrict your kids from downloading paid or age-rated content from Store or games store.

Xbox doesn't support child accounts in some countries or regions where Windows Phones are available.

1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.

2. Add the account you want to My Family.

3. Change the settings for your kid’s account.

OneDrive

Learn what OneDrive is and how to use it.

OneDrive cloud storage

Store your stuff in the clouds. You don't need to worry about freeing memory for your favorite or new apps.

OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore them if needed. You can also set it to back up your stuff automatically, so when you take a photo or a video, it's copied to your cloud album.

With OneDrive, you can access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can even continue working on a document right from where you left it earlier.

There are several places where you can access your stuff on OneDrive. You can save photos to OneDrive in the Photos hub, or manage your office documents in the Office hub.

Save your photos and other stuff to OneDrive

You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or computer.

You need a Microsoft account to connect to OneDrive.

On the start screen, swipe left, and tap OneDrive.

Upload a photo

Tap and the photo you want to upload.

Tip: To set your phone to automatically upload photos or videos to OneDrive, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications, and tap photos+camera > OneDrive.

Save an Office document to OneDrive Tap Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap save to... > OneDrive.

Tip: You can also save a document to OneDrive while working on it. Tap > save as..., and

switch Save to to OneDrive. If you change the Save to location, it changes the default location for all files.

When you save your Office documents to OneDrive, you can continue working on the document right where you left it, on any device connected to your Microsoft account.

Share your photos and documents between your devices

With OneDrive, you can easily access your photos, documents, and other stuff you have uploaded from any of your devices.

To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another device, you need to sign in to the same Microsoft account that was used when uploading the content.

To upload or download content, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider.

There are several places where you can access your stuff on OneDrive. On your phone, you can check your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can also download the OneDrive app from Store to see and manage all types of files on your phone.

On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive app, you can download and install it from onedrive.com.

Tip: With the OneDrive app on your computer, you can simply drag and drop the files you want to upload to the OneDrive folder in the file manager, such as Windows Explorer or Finder, and the files are automatically uploaded to OneDrive.

Set up an account

Stay up to date – add your important accounts, such as social media or mail accounts, to your phone.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts.

2. Tap add an account and the name of the service, and follow the instructions shown.

Nokia account

Your Nokia account is the key to Nokia services.

With your Nokia account, you can, for example:

• Access Nokia services with a single username and password on your computer or phone

• Sync your favorites in Maps

• Download content from Nokia services

• Save details about your phone model and contact info. You can also add your payment card details

to your Nokia account.

The available services may vary.

To learn more about the Nokia account and Nokia services, go to account.nokia.com.

Personalize your phone

Learn how to personalize the start screen, and how to change ringtones.

Personalize the start screen

Would you like to change the way the start screen looks? You can choose your background photo, pin your favorite apps and much more to the start screen, or change the tile size and layout as you like.

1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.

2. Tap start+theme > choose photo.

3. Tap a photo, crop it as you like, and tap .

Tip: Why not match your background and tile colors with your background picture? Tap Background or Accent color. To share your theme on all your Windows devices, on the start

screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and switch theme to On .

Change the tile layout

If your phone has only 2 columns of tiles on the start screen by default, you can add a third one. Switch Show more Tiles to On .

You can now move and resize the tiles to benefit from the new column.

Move a tile

Tap and hold the tile, drag and drop it to the new location, and tap the screen.

+ 78 hidden pages

Nokia Lumia 520 Cricket User manual

Contents

For your safety

Get started

Keys and parts

Insert the SIM card

Insert the memory card

Remove the SIM and memory card

Switch the phone on

Charge your phone

Charge your phone with a USB charger

Battery

Lock the keys and screen

Connect the headset

Antenna locations

Basics

Get to know your phone

Back, start, and search key

Use the touch screen

Switch between views and apps

Check notifications on your phone

Change the volume

Control your phone with your voice

Set your phone to driving mode

Use your phone with ease

Use the screen reader

Use your phone in airplane mode

Icons shown on your phone

Accounts

Microsoft account

Create your Microsoft account

Set up My Family

OneDrive

OneDrive cloud storage

Save your photos and other stuff to OneDrive

Share your photos and documents between your devices

Set up an account

Nokia account

Personalize your phone

Personalize the start screen