Nokia E51 Service Manual Level 3-4

Nokia Customer Care

Service Manual

RM-244 (Nokia E51)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 10/2007 TSa

RM-244

Page ii COMPANY CONFIDENTIAL Issue 1

RM-244 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-244

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

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RM-244 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

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RM-244

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-244 Company Policy

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-244

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-244 Nokia E51 Service Manual Structure

Nokia E51 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary

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RM-244

Nokia E51 Service Manual Structure

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Nokia Customer Care

1 — General Information

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RM-244

General Information

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RM-244 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–7

Technical specifications.........................................................................................................................................1–8

Transceiver general specifications ..................................................................................................................1–8

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA I (2100) phones

..................................................................................................................................................................1–9

Battery endurance.......................................................................................................................................... 1–10

List of Tables

Table 1 Audio..........................................................................................................................................................1–7

Table 2 Car...............................................................................................................................................................1–7

Table 3 Carrying......................................................................................................................................................1–8

Table 4 Data & positioning....................................................................................................................................1–8

Table 5 Messaging..................................................................................................................................................1–8

Table 6 Music ..........................................................................................................................................................1–8

Table 7 Power.........................................................................................................................................................1–8

Table 8 GSM.......................................................................................................................................................... 1–10

Table 9 WCDMA .................................................................................................................................................... 1–10

List of Figures

Figure 1 View of RM-244........................................................................................................................................1–5

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RM-244

General Information

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RM-244 General Information

Product selection

RM-244 is a WCDMA/GSM mode handportable phone. RM-244 supports EGSM850/900/1800/1900 and WCDMA850 and 2100.

RM-244 supports Bluetooth 2.0 + EDR standard. It has an integrated 2Mp camera. RM-244 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation

follows the OMA MMS standard release 1.2. RM-244 uses Symbian 9.2 (S60) operating system and supports also MIDP Java 2.0, providing a good platform

for compelling 3rd party applications.

Figure 1 View of RM-244

Product features and sales package

Hardware characteristics Connectivity

• Thin voice monoblock device

• Up to 150 MB of user data memory

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• 96 MB RAM

• microSD (hot swap) memory card

• Integrated handsfree speaker

• Internal vibra

• Integrated camera, 2 Megapixel

• Ambient light sensor

• LED for e-mail, SMS/MMS and missed call indication

• GSM850/900/1800/1900, WCMA 850/2100

• GSM rel. 5

• GPRS/EGPRS (Class A, MSC 32)

• Dual mode transfer MSC11, SAIC rel v1

• HSDPA up to 3.6Mbit/s

• Speech codecs AMR, FR and EFR (HR)

• Integrated WLAN (IEEE 802.11g)

• Bluetooth 2.0 + EDR

• Mini USB connector, USB 2.0 full-speed

• 2.5mm Nokia A/V connector with ECI

• IrDA (115 kbps)

RM-244

General Information

User Interface & developer platform

• Symbian 9.2

• Nokia Series 60, 3rd edition, feature pack 3.1

• Java: MIDP2.0

• Viewer & Editor font zooming

Display and Keypad

• Active matrix colour 2” display (240 x 320), 16M colors

• 5-way rocker, 2 soft keys, send and end keys

• Nokia Eseries keys (Phonebook, E-mail, Calendar and Home key)

• Mute key and volume keys on right hand side

• Poc/Voice recorder key on left hand side

• Power key on top of phone

Media

• Gallery, MP3 player

• Sideway picture taking, Volume keys as zoom

• Bluetooth stereo audio

• FM radio and visual radio

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RM-244 General Information

Product and module list

Module name Type code Notes

System/RF Module 2AV Main PWB with components. uSD/SIM card Module 2CK UI Flex Module 2CL

Mobile enhancements

Table 1 Audio

Enhancement Type

Wired headsets HS-40

HS-47 HS-81

Wireless headsets HDW-3

HS-4W HS-11W HS-13W HS-21W HS-26W HS-36W HS-37W

Loopsets TTY adapter HDA-11

Table 2 Car

Enhancement Type

Mobile holder CR-39 Mobile holder mounting device HH-12 Mobile charger DC-4 Car kit N616 Wireless car kit CK-1W

CK-7W

CK-20W Wireless plug-in car handsfree HF-6W Car phone N810 Privacy handset HSU-4

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Table 3 Carrying

Enhancement Type

Carrying case xx

Table 4 Data & positioning

Enhancement Type

MicroSD card, 128MB MU-26 MicroSD card, 256MB MU-27 MicroSD card, 512MB MU-28 MicroSD card, 1GB MU-22 MicroSD card, 2GB MU-37 Mini USB connectivity adapter cable DKE-2 Wireless GPS module LD-3W

RM-244

General Information

Table 5 Messaging

Enhancement Type

Digital pen SU-27W Wireless keyboard SU-8W

Table 6 Music

Enhancement Type

Mini speakers MD-4

Table 7 Power

Enhancement Type

Battery Li-Ion 1050 mAh BP-6MT Travel charger AC-5 Charger adapter CA-44

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

(mm)

Transceiver with BP-6MT

114,8 x 46 x 12,5 99 61

Li-Ion battery back

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Weight (g) Volume (cm3)

RM-244 General Information

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850)

and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 871 - 892 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 826 - 847 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA I (2100): 277

Channel spacing 200 kHz

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General Information

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA V (850): 75 WCDMA I (2100): 75

Battery endurance

Table 8 GSM

Battery Capacity (mAh) Talk time Stand-by

BP-6MT 1050 up to 4 h 23 min up to 13 days

RM-244

Table 9 WCDMA

Battery Capacity (mAh) Talk time Stand-by

BP-6MT 1050 3 h 06 min up to 13 days

Charging times

BP-6MT

1.5h

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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Service Tools and Service Concepts

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RM-244 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-56..............................................................................................................................................................2–5

MJ-141 ...........................................................................................................................................................2–5

RJ-175 ............................................................................................................................................................2–5

SA-133 ...........................................................................................................................................................2–6

General tools......................................................................................................................................................2–6

CU-4................................................................................................................................................................2–7

FLS-5 ..............................................................................................................................................................2–8

FPS-10............................................................................................................................................................2–8

PK-1................................................................................................................................................................2–8

SB-6................................................................................................................................................................2–9

SB-7................................................................................................................................................................2–9

SRT-6..............................................................................................................................................................2–9

SS-46..............................................................................................................................................................2–9

SS-62........................................................................................................................................................... 2–10

SS-93........................................................................................................................................................... 2–10

SX-4............................................................................................................................................................. 2–10

Cables............................................................................................................................................................... 2–10

CA-31D ............................................................................................................................................................. 2–10

CA-35S.............................................................................................................................................................. 2–11

CA-53................................................................................................................................................................ 2–11

DKE-2................................................................................................................................................................ 2–11

PCS-1................................................................................................................................................................ 2–11

SS-102.............................................................................................................................................................. 2–12

XCS-4 ................................................................................................................................................................ 2–12

XRS-6................................................................................................................................................................ 2–12

Service concepts .................................................................................................................................................. 2–13

POS (Point of Sale) flash concept .................................................................................................................. 2–13

POS (Point of Sale) flash concept .................................................................................................................. 2–14

Module jig service concept............................................................................................................................ 2–15

Service concept for RF testing and RF/BB tuning........................................................................................ 2–16

Flash concept with FPS-10............................................................................................................................. 2–17

RF testing concept with RF coupler .............................................................................................................. 2–18

CU-4 flash concept with FPS-10..................................................................................................................... 2–19

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–13

Figure 3 POS flash concept ................................................................................................................................. 2–14

Figure 4 Module jig service concept .................................................................................................................. 2–15

Figure 5 Service concept for RF testing and RF/BB tuning .............................................................................. 2–16

Figure 6 Basic flash concept with FPS-10.......................................................................................................... 2–17

Figure 7 RF testing concept with RF coupler .................................................................................................... 2–18

Figure 8 CU-4 flash concept with FPS-10........................................................................................................... 2–19

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Service Tools and Service Concepts

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RM-244 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-244, refer to various concepts.

FS-56 Flash adapter Flash adapter FS-56 is used for phone testing and flashing. FS-56 is

used with the generic flash adapter base SS-60/62 and control unit CU-4 or interface adapter SS-46.

When flashing or system testing the phone, the adapter is attached to replace the phone own battery.

All functions (as well as the calibration voltages, current and the protections for over voltages, over current and voltage polarity), are performed by CU-4.

Flash adapter FS-56 main features:

• VBATT supply interface

• USB / FBUS multiplexed interface to the phone MJ-141 Module jig

MJ-141 can be used for flashing as well as for RF, battery and system testing.

MJ-141 main functions:

• CU-4 interface adapter to phone

• FBUS interface to phone

• UI Interface to phone

• WCDMA and GSM RF-interface All functions are performed in CU-4 e.g. calibration voltages and

currents both all protections (over current, over voltage and voltage polarity).

MJ-141 contains following interfaces to phone:

• VBATT interface

• UI interface containing Display connector

• WCDMA and GSM RF interfaces

• Bluetooth RF interface

• Earpiece interface

• IHF speaker interface

• Microphone interface RJ-175 Soldering jig

RJ-175 is a soldering jig used for soldering and as a rework jig for the engine module.

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RM-244

Service Tools and Service Concepts

SA-133 RF coupler SA-133 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter.

General tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-244, refer to various concepts.

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RM-244 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-244

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle.

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RM-244 Service Tools and Service Concepts

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

rate testing and doing cordless FBUS connection via Bluetooth.

SB-7 WLAN test box WLAN test requires defined position for the device.

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

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RM-244

Service Tools and Service Concepts

SS-62 Generic flash adapter

base for BB5

• generic base for flash adapters and couplers

• SS-62 equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using galvanic connector or coupler

• multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-244, refer to various concepts.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

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