Nokia A240ZA User Guide

7368 Intelligent Services Access Manager CPE

7368 ISAM CPE A-240Z-A Product Guide

3FE-46615-AAAA-TCZZA Issue: 01

Nokia — Proprietary and confidential Use pursuant to applicable agreements

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Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective

7368 ISAM CPE A-240Z-A Product Guide

owners. The information presented is subject to change without notice. No responsibility is

not be made available to, or copied or used by anyone outside Nokia without its written authorizatio n. Not to be used or disclosed except in accor dance with applicable agreements.

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7368 ISAM CPE A-240Z-A Product Guide Preface

1 Preface

This preface provides general information about the documentation set for CPEs.

1.1 Scope

This documentation set provides information about safety, features and functionality, ordering, hardware installation and maintenance, and software installation procedures for the current release.

1.2 Audience

This documentation set is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the CPEs.

1.3 Required knowledge

The reader must be familiar with general telecommunications principles.

1.4 Acronyms and initialisms

The expansions and optional descriptions of most acronyms and initialisms appear in the glossary.

1.5 Assistance and ordering phone numbers

Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com.

For ordering information, co ntact your Nokia sales representat ive.

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Preface 7368 ISAM CPE A-240Z-A Product Guide

1.6 Nokia quality processes

Nokia’s CPE quality practices are in compliance with TL 9000 requirements. The se requirements are document ed in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality pr acti ces adequately ensure that technical requirements and cu stomer end-point requir ements are met. The customer or i ts representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations

1.7 Safety information

For safety information, see the appropriate safety guidelines chapter.

1.8 Documents

Documents are available using ALED or OLCS.

Procedure 1 To download a ZIP file package of the customer documentation

Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative.

From the Technical Content for drop-down menu, choose the product.

Click on Downloads: Electronic Delivery.

Choose Documentation from the drop-down menu an d click Next.

Select the image from the drop-down me nu and click Next.

Follow the on-screen dir ections to download the file .

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7368 ISAM CPE A-240Z-A Product Guide Preface

Procedure 2 To access individual documents

Individual PDFs of customer docume nts are also accessible throug h the Nokia Customer Support website.

Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative.

From the Technical Content for drop-down menu, choose the product.

Click on Manuals and Guides to display a list of c ust ome r d ocu ment s b y title an d p art number. You can filter this list using the Release drop-down menu.

Click on the PDF to open or save the file.

1.9 Special information

The following are examples of how special information is presented in this document.

Danger — Danger indicates that the described activity or

situation may result in serious personal injury or death; for example, high volt age or electric shock hazards.

Warning — Warning indicates that the described a ctivity or

situation may, or will, cause equipment damage or serious performance problems.

Caution — Caution indicates that the des cribed activity or

situation may, or will, cause service interruption.

Note — A note provides information that is, or may be, of

special interest.

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1.9.1

Procedures with options or substeps

When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals.

Procedure 3 Example of options in a procedure

At step 1, you can choose option a or b. At s tep 2, you mus t do what the step indi cates.

This step offers two o ptions. You must choos e one o f the following:

This is one option.

This is another option.

You must perform this st ep.

Procedure 4 Example of required substeps in a procedure

At step 1, you must perf orm a ser ies o f substeps within a step . At step 2, you must do what the step indicates.

This step has a serie s of substeps th at you mu st pe rf or m to complete the step. Yo u mus t perform the following substeps:

This is the first substep.

This is the second sub step.

iii

This is the third substep.

You must perform this step.

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1.10 Multiple PDF document search

You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.

Note — The PDF files in which you search must be in the same

folder.

Procedure 5 To search multiple PDF files for a common term

Open Adobe Acrobat Reader.

Choose EditSearch from the Acrobat Reader main menu. The Search PDF panel appears.

Enter the search criteria.

Click on the All PDF Document s In radio button.

Select the folder in which to search using the drop-down menu.

Click on the Search button. Acrobat Reader displays the search results. You can expand the entries for each document

by clickin g on the + symbo l.

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Table of contents

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.9.1

1.10

2.1

2.1.1

2.1.2

2.2

2.2.1

2.2.2

2.2.3

2.2.4

2.2.5

2.3

2.3.1

2.3.2

2.3.3

2.4

2.5

Preface ................................................................................................. 3

Scope ..............................................................................................................3

Audience .........................................................................................................3

Required knowledge .............................................. ........ ......... ........ ........ ....... 3

Acronyms and initialisms ............................................................................... 3

Assistance and ordering phone numbers ..................................................... 3

Nokia quality processes .............................................................................. .. 4

Safety information ............................. ........ ......... ........ ........ ......... ........ ......... .. 4

Documents ......................................................................................................4

Special information .............. .... .... ..... .... .... .... .... ..... .... .... .... ......... .... .... .... ..... .. 5

Procedures with options or substeps ........................................................... 6

Multiple PDF document search ......................... .... .... .... .... ..... .... .... .... .... ....... 7

ETSI CPE safety guidelines .............................. ..... ...... ......... ..... ..... 17

Safety instructions ........... ........ ......... ........ ........ ......... ............. ........ ......... .... 17

Safety instruction boxes ................... .... .... .... ..... .... .... .... ......... .... .... .... .... ..... 17

Safety-related labels .......................................................... ............. ........ ..... 18

Safety standards compliance ....................... .... ..... .... .... ......... .... .... .... .... ..... 19

EMC, EMI, and ESD compliance .................................. .... ..... .... .... .... ......... 19

Equipment safety stan dar d compliance ........................................ ....... ...... 19

Environmental s tandard c ompliance ............................................. ... ........ .. 20

Resistibility requirements compliance .................................................. ...... 20

Acoustic noise emission standard compliance .......................................... 20

Electrical safety guidelines ........................................ .... .... ..... .... .... .... .... ..... 20

Power supplies ........................ ......... ........ ........ ......... ............. ........ ......... .... 20

Cabling ......................................................................................................... 21

Protective earth ................................. ............ ............. ............. ............ ......... 21

ESD safety guidelines .......................... ........ ......... ........ ........ ......... ........ ..... 21

Environmental requirements ................ .... .... ..... .... .... .... .... .... ..... .... .... .... ..... 21

3.1

3.1.1

3.1.2

3.1.2.1

3.1.2.2

3.2

3.3

3.3.1

3.3.2

3.3.3

3.3.4

3.3.5

3.3.6

3.3.7

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ETSI environmental and CRoHS guidelines ................................ 23

Environmental labels ......................................... .... .... .... .... ..... .... .... .... .... ..... 23

Overview ...................................................................................................... 23

Environmental related labels ....................................................................... 23

Products below Maximum Concentration Value (MCV) label .................... 23

Products containing hazardous subs tances above M aximum Concentration

Value (MCV) label ............................................................................ ........ .. 24

Hazardous Substances Table (HST) ......................................................... 25

Other environmental requirements ............................................................ 26

CPE environmental requirements .............................. ................................ 26

Storage ................................................. ...................................... ................. 26

Transportation .............................. ......... ........ ......... ........ ......... ........ ........ ..... 26

Stationary use ..................................................................................... ......... 26

Thermal limitations .................................................... ........ ......... ........ ......... 26

Material content compliance .............................. ............................. ............. 27

End-of-life collection and treatment............................................................ 27

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7368 ISAM CPE A-240Z-A Product Guide

4.1

4.1.1

4.1.2

4.2

4.2.1

4.2.2

4.2.3

4.2.4

4.3

4.3.1

4.3.2

4.3.3

4.4

4.5

5.1

5.2

5.2.1

5.2.2

5.2.3

5.3

5.4

5.4.1

5.5

5.6

5.7

5.8

5.8.1

5.8.2

5.8.3

5.8.4

5.9

5.9.1

5.9.1.1

5.9.1.2

5.9.2

ANSI CPE safety guidelines ....................... ... ..... ... ... ...... ... ... ...... .. .. 29

Safety instructions ........... ........ ......... ........ ........ ......... ............. ........ ......... .... 29

Safety instruction boxes in customer documentation ................................ 29

Safety-related labels .......................................................... ............. ........ ..... 30

Safety standards compliance ....................... .... ..... .... .... ......... .... .... .... .... ..... 31

EMC, EMI, and ESD standards complianc e ............................................ .. 31

Equipment safety stan dar d compliance ........................................ ....... ...... 32

Environmental s tandards compliance ........................................................ 32

Resistibility requirements compliance .................................................. ...... 32

Electrical safety guidelines ........................................ .... .... ..... .... .... .... .... ..... 33

Power supplies ........................ ......... ........ ........ ......... ............. ........ ......... .... 33

Cabling ......................................................................................................... 33

Protective earth ................................. ............ ............. ............. ............ ......... 33

ESD safety guidelines .......................... ........ ......... ........ ........ ......... ........ ..... 33

Environmental requirements ................ .... .... ..... .... .... .... .... .... ..... .... .... .... ..... 34

A-240Z-A unit data sheet ............................................................... 35

A-240Z-A part numbers and identification .................................... ....... ...... 36

A-240Z-A general description ........................................................ ........ ..... 37

TR-069 object support for WiFi parameters ............................................... 39

TR69 authentication using TLS and CA certificates ................................... 39

TR-104 parameter extension support for voice service ............................. 40

A-240Z-A software and installation feature support............................. ...... 40

A-240Z-A interfaces and interface capacity ................. ......... ........ .... ......... 40

A-240Z-A connections and components ....................... ....... ........ ....... ...... 41

A-240Z-A LEDs............................................. ......... ........ ......... ........ ......... .... 42

A-240Z-A detailed specifications ....................................... ......... ........ ......... 43

A-240Z-A functional blocks . ......... ........ ............. ........ ........ ......... ........ ......... 44

A-240Z-A standards compliance ....................................................... ......... 45

Responsible party ........................................................................................ 46

Energy-related product s standb y and o ff m odes com plianc e .................... 46

FCC statement ...................................... ............. ........ ........ ......... ........ ......... 47

FCC Radiation Exposure Statement ........................................................... 47

A-240Z-A special considerations ....................................................... ......... 47

Wi-Fi service ................ .... .... ........ ..... .... .... .... .... ..... .... .... .... ..... ........ .... .... ..... 48

Wi-Fi standards and certifications ............................. .... .... ......... .... .... .... ..... 48

Wi-Fi GUI features ..................................................... .... .... ..... .... .... .... ..... .... 48

A-240Z-A CPE considerations and limitations .......................... .... .... .... ..... 48

6.1

6.2

6.3

6.4

6.5

6.6

7.1

7.2

7.3

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Install an A-240Z-A CPE ................................................................ 49

Purpose................................................. ........ ......... ........ ......... ............ ......... 49

General ......................................... ............................................................... 49

Prerequisites ................................................................................................ 49

Recommended tools.................................................................................... 49

Safety information ......................... ........ ............. ........ ........ ......... ........ ......... 50

Procedure ............................................. .................................................. ..... 51

Replace an A-240Z-A CPE ....................................... ........ ...... ..... ... 53

Purpose................................................. ........ ......... ........ ......... ............ ......... 53

General ......................................... ............................................................... 53

Prerequisites ................................................................................................ 53

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7.4

7.5

7.6

8.1

8.2

8.2.1

8.2.2

8.2.3

8.2.4

8.2.5

8.2.6

8.2.7

8.2.8

8.3

Recommended tools.................................................................................... 53

Safety information ......................... ........ ............. ........ ........ ......... ........ ......... 54

Procedure ................................................. ................................................... . 54

Configure an A-240Z-A CPE ......................... .......... ........ ........ ...... 57

General ......................................... ............................................................... 57

GUI configuration .................................................................................... ..... 57

Device and connection status ................................... ........ ......... ........ ......... 58

Network configuration .................................................... ......... .... .... .... ..... .... 73

Security configuration .................................................................................. 90

Application configuration .................. ........ ........ ......... ........ ......... ........ ....... 100

Maintenance ......................................... ..................................................... 110

RG troubleshooting counters ................................................. .... .... .... .... ... 122

Smart Home configuration ......................................................................... 124

IOT application software package download .................... ........ .... ... .... .... 129

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List of figures

Figure 1 PSE certification ........................... .......................... ....................... ............. 19

ETSI CPE safety guidelines ............................................ ................ 17

Figure 2 Products below MCV value label ................................... ...................... ...... 24

Figure 3 Products above MCV value label ................................................................ 25

Figure 4 Recycling/take back/disposal of product symbol .................................. ...... 27

Figure 5 Sample safety label on the CPE equipment ............................................... 31

Figure 6 A-240Z-A CPE in its stand .......................................................... ............ ..... 38

Figure 7 A-240Z-A CPE physical connections ................................ ......................... 41

Figure 8 A-240Z-A CPE LEDs ........................ ..................... ......................... ............. 42

Figure 9 Single-residence Wi-Fi CPE with Gigabit Ethernet and POTS and

Figure 10 A-240Z-A US safety label ................. ......................... ............................. ..... 45

Figure 11 A-240Z-A European (EU) safety label ........................... ................. ............. 45

Figure 12 A-240Z-A Australian (AU) saf ety label .... .......................... ....................... .. 46

Figure 13 A-240Z-A CPE connections . ........................... .......................... ................. 51

Figure 14 A-240Z-A CPE connections . ........................... .......................... ................. 55

Figure 15 Web login window ................ .............................. ............................. ............. 58

Figure 16 Device Information w indow .......... .......................... .......................... .......... 59

Figure 17 LAN status window ................................................ ............................. ......... 61

Figure 18 WAN status window ................. .......................... ............................. ............. 63

Figure 19 WAN status IPv6 window .................................................. ..................... ..... 65

Figure 20 Dongle Status window .......................... ............................. .......................... 67

Figure 21 Home networking information window .............................. .......................... 69

Figure 22 LAN ports statistics window ......................................................................... 71

Figure 23 Voice Information window .................................. .................................. ...... 72

Figure 24 LAN network window ................................ .............................. ..................... 74

Figure 25 LAN IPv6 network window ................................................. .......................... 76

Figure 26 WAN network window .............................................................................. .... 78

Figure 27 WAN DHCP window ......................... ............................. .............................. 79

Figure 28 Wireless 2.4GHz network window ......................................... ..................... 81

Figure 29 Wireless 5GHz network window ................................................ ................. 83

Figure 30 Wireless Schedule window .......................................................................... 85

Figure 31 Routing network window ................................................................. ............. 86

Figure 32 DNS network window ......................................... ............................. ............. 88

Figure 33 TR-069 network window ...... .............................. ............................. ............. 89

Figure 34 Firewall window ................................... ........................... .......................... .. 91

ETSI environmental and CRoHS guidelines ..... ....................... ..... 23

ANSI CPE safety guidelines ..................................................... ....... 29

A-240Z-A unit data sheet ............................................................... 35

without RF video .................. .............................. ............................. ............. 44

Install an A-240Z-A CPE ......................... .................. ...................... 49

Replace an A-240Z-A CPE ............... ...................... ..................... ... 53

Configure an A-240Z-A CPE .. ........................ ..................... ........... 57

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Figure 35 MAC filter window ......................... ............................. ......................... ......... 92

Figure 36 IP filter window ..................................... ........ ......... ........ ......... ........ ......... .... 93

Figure 37 URL Filter window ...................................................... .......................... ...... 95

Figure 38 Parental Control window .......................................................................... .. 96

Figure 39 DMZ and ALG window .............................................................. ................. 97

Figure 40 Access Control window ............................................. ............................. ..... 99

Figure 41 Port forwarding window ....................................................................... .... 1 01

Figure 42 Port Triggering window ............ .............................. .......................... ........ 1 02

Figure 43 DDNS window ......................................................................................... ... 104

Figure 44 NTP window ....................................................................... ........................ 105

Figure 45 USB window ................................................. ..................... ................. ....... 106

Figure 46 UPnP and DLNA window ............................. .............................. ............... 108

Figure 47 Voice setting window ......................................... ........................... ........... 109

Figure 48 Password window ...................................................... ............................. ... 111

Figure 49 Speed Test window ..................... .............................. ......................... ....... 112

Figure 50 Device management window ........... ............................. ......................... ... 113

Figure 51 Uplink Management window ............... ........................... .......................... 114

Figure 52 Dongle management window .................................................................. 115

Figure 53 Backup and Restore window ......................... ........ ........ ........... ..... ...... .... 116

Figure 54 Firmware upgrade window ........................................................................ 117

Figure 55 Reboot window ................................. ......................... .............................. .. 118

Figure 56 Factory default window ........................... .......................... ....................... 119

Figure 57 Diagnostics window ............. .............................. ......................... ............... 120

Figure 58 Log window ......... ......................... .............................. ............................. ... 121

Figure 59 RG Troubleshooting Counters window ............................. .... .... .... ... .... .... 123

Figure 60 Smart Home Status window ................................................. ................... 125

Figure 61 Smart Home Configuration window ......................................................... 127

Figure 62 Smart Home Maintenance window ..... ....................... .......................... .... 1 28

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List of tables

Table 1 Safety labels ........................ ................. ................. ................. ................ ..... 18

ETSI CPE safety guidelines ............................................ ................ 17

Table 2 Safety labels ........................ ................. ................. ................. ................ ..... 30

Table 3 Identification of A-240Z-A CPEs ................................ .......................... ...... 36

Table 4 A-240Z-A power supply ............................... .................................. ............. 37

Table 5 A-240Z-A CPE interface connection capacity ....................... ..................... 40

Table 6 A-240Z-A CPE physical connections ........................................ ................. 41

Table 7 A-240Z-A CPE LEDs .................... ......................... ......................... ............. 42

Table 8 A-240Z-A CPE physical specifications .... .................................. ................. 43

Table 9 A-240Z-A CPE power consumption specifications ........................ ............. 43

Table 10 A-240Z-A CPE environmental specifications .................... .......................... 44

Table 11 Respons ible party contact information ............... ...................................... .. 46

Table 12 A-240Z-A CPE considerations and limitations ............................................ 48

Table 13 Device Information parameters .............................. .................................... 59

Table 14 LAN status parameters ..................... ................................. .......................... 61

Table 15 WAN status parameters ......................................................... ..................... 63

Table 16 WAN status IPv6 parameters ............... ............................. .......................... 65

Table 17 Dongle Status parameters .............................................................. ............. 68

Table 18 Home networking parameters ............. ................................................. ...... 69

Table 19 V oice Information paramete rs ......... ........................... .......................... ...... 72

Table 20 LAN network parameters ............................................................................. 74

Table 21 LAN IPv6 network parameters ................................................ ..................... 76

Table 22 WAN netwo rk parameters ............................................................................ 78

Table 23 WAN DHCP parameters .............................................................................. 80

Table 24 Wireless 2.4GHz network parameters ........................................... ............. 81

Table 25 Wireless 5GHz network parameters ............................................................ 84

Table 26 Rout ing network paramete rs ........................................................................ 87

Table 27 DNS network parameters ................................. .................................. ......... 88

Table 28 TR-069 network parameters ............. ............................. .............................. 89

Table 29 Firewall parameters .................................. .............................. ..................... 92

Table 30 MAC filter parameters .................................................................................. 93

Table 31 IP filter parameters ....................................... .......................... ..................... 94

Table 32 URL Filter parameters ................................. .......................... ..................... 95

Table 33 Parental control parameters ................. ......................... .............................. 96

Table 34 DMZ a nd ALG parameters .............. ........................... .......................... ...... 97

Table 35 Access control parameters .......... .......................... ......................... ............. 99

Table 36 Port forwarding parameters ..... .......................... ............................. ........... 101

Table 37 Port triggering parameters ................ ............................. ............................ 102

Table 38 DDNS parameters ....................................................................... ............... 104

Table 39 USB parameters . ......................... .............................. ............................. ... 106

Table 40 V oice setting parameters ................................ .......................... ............... 109

ANSI CPE safety guidelines ..................................................... ....... 29

A-240Z-A unit data sheet ............................................................... 35

Configure an A-240Z-A CPE .. ........................ ..................... ........... 57

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Table 41 Password parameters........................................................ ........................ 111

Table 42 Device management parameters...................................... .... .... .... ....... .... 113

Table 43 Dongle management parameters ........... .............................. ................... 115

Table 44 RG Troubleshooting Counters parameters .............................................. 123

Table 45 Smart Home Status parameters ..... ......................................................... 126

Table 46 Smart Home Configuration parameters ................................................... 127

Table 47 Smart Home maintenance parameters ............................. ........ ....... ........ 128

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2 ETSI CPE safety guidelines

This chapter provides information about the mandatory regulations that govern the installation and operation of CPEs.

2.1 Safety instructions

This section describes the safety instructions that are provided in the CPE customer documentation and on the equipment.

2.1.1

Safety instruction boxes

The safety instruction boxes are provided in the CPE customer documentation. Observe the instructions to meet safety requirements.

The following is an example of the Danger box.

Danger — Possibility of personal injury.

The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm.

Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.

The following is an example of the Warning box.

Warning 1 — Possibility of equipment damage.

Warning 2 — Possibility of data loss.

The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data.

Do not proceed beyond a warning until the indicated conditions are fully understood and met.

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The following is an example of the Caution box.

Caution 1 — Possibility of service interruption.

Caution 2 — Service interruption.

The Caution box indicates that the described activity or situation may, or will, cause service interruption.

Do not proceed beyond a caution until the indicated conditions are fully understood and met.

The following is an example of the Note box.

Note — Information of spe cial interest.

The Note box provides information that assist s the personnel working with CPEs. It does not provide safety-related instructions.

2.1.2

Safety-related labels

The CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the CPE. Obser ve the inst ructions on the safety labels.

Table 1 provides sample safety labels on the CPE equipment.

Table 1 Safety labels

Description Label text

ESD warning Caution: This assembly contains an electrostatic sensitive device. PSE marking

These power supplies are Japan PSE certified and compliant with Japan VCCI emissions standards.

Figure 1 shows the PSE certif ication.

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Figure 1 PSE certification

Warning

This is a Class B product based on the standard of the Volunta ry Control Council for Inter ference from Informat ion Tech nology Equipment (VCCI). If this is used near a radio or te levision re ceiver in a domestic environ ment, it may cause ra dio interfere nce. Install and use the equipment according to the instruction manual.

19841

2.2 Safety standards compliance

This section describes the CPE compliance with the European safety standards.

2.2.1

EMC, EMI, and ESD compliance

The CPE equipment complies with the following EMC, EMI, and ESD requirements:

• EN 300-386 V1.5.1: Electromagnetic Compatibility and Radio Spectrum Matters

(ERM): Telecommunicati ons Network Equipment; Electromagnetic Compatibility (EMC) requirements; Electrostatic Discharge (ESD) requirements

• EN 55022 (2006): Class B, Information Technology Equipment, Radio

Disturbance Characteristics, limits and methods of measurement

• EN 55024 (2010): Information Technology Equipment, Immunity Characteristics,

limits and methods of measurement

• European Council Directive 2004/108/EC

• EN 300-386 V1.4.1: 2008

• EN 55022:2006 Class B (CPEs)

2.2.2

Equipment safety standard compliance

The CPE equipment complies with the requirements of EN 60950-1, Safety of Information Technology Equipment for use in a restricted location (per R-269).

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2.2.3

Environmental standard compliance

The CPE equipment complies with the EN 300 019 European environmental standards.

2.2.4

Resistibility requirements compliance

The CPE equipment complies with the requireme nts of ITU Recom mendation K.21 for resistibility of telecommunication equipment installed in customer premises to over voltage and overcurrents.

2.2.5

Acoustic noise emis sion standard compliance

The CPE equipment complies with EN 300 753 acoustic noise emission limit and test methods.

2.3 Electrical safety guidelines

This section provides the electrical safety guidelines for the CPE equipment.

Note 1 — The CPEs comply with the U.S. National Electrical

Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards.

Note 2 — The CPEs comply with BS EN 61140.

2.3.1

Power supplies

The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.

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2.3.2

Cabling

The following are the guidelines regarding cables used for the CPE equipment:

• All cables must be approved by the relevant national electrical code.

• The cables for outdoor installation of CPEs must be suitable for outdoor use.

• POTS wiring run outside the subscriber premises must comply with the

requirements of local electrical codes. In some markets, the maximum allowed length of the outside run is 140 feet (43 m). If the outside run is longer, NEC requires primary protection at both the exit and entry points for the wire.

2.3.3

Protective earth

Earthing and bonding of the CPEs must comply with the requirements of local electrical codes.

2.4 ESD safety guidelines

The CPE equipment is sensitive to ESD. Operations personnel must observe the following ESD instructions when they handle the CPE equipment.

Caution — This equipment is ESD sensitive. Proper ESD

protections should be used when you enter the TELCO Access portion of the CPE.

During installation and maint enance, ser vice personnel must wear wrist straps to prevent damage caused by ESD.

2.5 Environmental requirements

See the CPE technical specificat ion document ation for more information about temperature ranges.

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During operation in the supported temperature range, condensation inside the CPE caused by humidity is not an issue. To avoid condensation caused by rapid changes in temperature and h umidit y, Nokia recomm ends:

• The door of the CPE not be opened until tem perat ure inside and outside the

enclosure has stabilized.

• If the door of the CPE must be opened after a rapid change in temperature or

humidity, use a dry cloth to wipe down the metal interior to prevent the risk of condensation.

• When high humidity is present, installation of a cover or tent over t he CPE helps

prevent condensation when the door is opened.

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7368 ISAM CPE A-240Z-A Product Guide ETSI environmental and CRoHS guidelines

3 ETSI environmental and CRoHS

guidelines

This chapter provides information abou t the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installati on and operation of CPEs. This chapter also includes environmental operation parameters of general interest.

3.1 Environmental labels

This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.

3.1.1

Overview

CRoHS is applicable to Electronic Informat ion Products (EIP) manufactured or sold and imported in the territory of the mainland of the People’s Republic of China. EIP refers to products and their accessories manufactured by using electronic information technol ogy, including electronic communications products and such subcomponents as batteries and cables.

3.1.2

Environmental related labels

Environmental labels are located on appropriat e equipment. The following are sample labels.

3.1.2.1

Products below Maximum Concentration Value (MCV) label

Figure 2 shows the label that indicates a product is below the maximum concentration value, as defined by standard SJ/T11363-2006 (Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products). Products with this label are recy clable. The label may be found in this documentation or on the product.

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Figure 2 Products below MCV value label

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3.1.2.2

Products containing hazardous substances above Maximum Concentration Value (MCV) label

Figure 3 shows the label that indicates a product is above the maximum concentration value, as defined by standard SJ/T11363-2006 (Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products). The number contained inside the label indicates the Environment-Friendly User Period (EFUP) value. The label may be found in this documentation or on the product.

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Figure 3 Products above MCV value label

Together with major international telecommunicat ions equipment companies, Nokia has determined it is appropriate to use an EFUP of 50 years for network infrastructure equipment and an EFUP of 20 years for handsets and accessories. These values are based on manufacturer s' extensive practical experience of th e design, manufacturing, mainten ance, usage conditions, operat ing environments, and physical condition of infrastr ucture and handse ts after years of service. The values reflect minimum values and refer to products operated according to the intended use conditions. See “Hazardous Substances Table (HST)” for more

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information.

3.2 Hazardous Substances Table (HST)

This section describes the compliance of the OLT and CPE equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value. This information is found in this user documentation where part numbers for the product and subassemblies are listed. It may be referenced in other OLT and CPE documentatio n.

In accordance with the People’s Republic of China Electronic Industry Standard Marking for the Control of Pollution Caused by Electronic Information Products (SJ/T11364-2006), customers may access the Nokia Hazardous Substance Table, in Chinese, from the following location:

• http://www.alcatel-sbell.com.cn/wwwroot/ imag e s/u pload/ p rivate/ 1/me d ia/ Chi na Ro

HS.pdf

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3.3 Other environmental requirements

Observe the following environme ntal requirements when handling the P-OLT or CPE equipment.

3.3.1

CPE environmental requirements

See the CPE technical specificat ion document ation for more information about temperature ranges.

3.3.2

Storage

According to ETS 300-019-1-1 - Class 1.1, storage of OLT equipment must be in Class 1.1, weather-protecte d, temperature-controlled locat ions.

3.3.3

Transportation

According to EN 300-019-1-2 - Class 2.3, transportation of the OLT equipment must be in packed, public transportation with no rain on packing allowed.

3.3.4

Stationary use

According to EN 300-019-1-3 - Class 3.1/3.2/3.E, stationary use of OLT equipment must be in a temperature-controlled loca tion, with no rain allowed, and with no condensation allowed.

3.3.5

Thermal limitations

When the OLT is installed in the CO or CEV, install air filters on the P-OLT. The thermal limitatio ns for OLT oper ation in a CO or CEV are:

• operating temperature: 5 C to 40C (41F t o 104F)

• short-term temperature: –5C to 50C (23F t o 122F)

• operating relative hu midity: 5% to 85%

• short-term relative humidity: 5% to 95%, but not to exceed 0.024 kg of water/kg

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3.3.6

Material content compliance

European Union (EU) Directive 2002/95/EC, “Restriction of the use of certain Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromi um, and certain f lame retardants in electrical and electronic equipment. This Directive applies to electrical and electroni c products placed on the EU market after 1 July 2006, with various exemption s, including an exemption for lead solder in network infrastructure equipment. Nokia products shipped to the EU after 1 July 2006 comply with the EU RoHS Directive.

Nokia has implemented a materia l/substance content managem ent process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS2). With the process eq uipment is assessed in accordance with the Harmonised Standard EN50581:2012 (CENELEC) on Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances.

3.3.7

End-of-life collection and treatment

Electronic products bearing or referencing the symbol shown in Figure 4, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal wast e. Due to materia ls that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal.

Note — In the European Union, a solid bar under the symbol for

a crossed-out wheeled bin indicates that the product was put on the market after 13 August 2005.

Figure 4 Recycling/take back/disposal of product symbol

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At the end of their life, the OLT and CPE products are subject to the applicable local legislations that implement the European Directive 2012/19EU on waste electrical and electronic equipment (WEEE).

There can be different requirements for collection and treatment in different memb er states of the European Union.

In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 4 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requireme nts for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com.

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4 ANSI CPE safety guidelines

This chapter provides information about the mandatory regulations that govern the installation and operat ion of CPEs in the North American or ANSI market.

4.1 Safety instructions

This section describes the safety instructions that are provided in the CPE customer documentation and on the equipment.

4.1.1

Safety instruction boxes in customer documentation

The safety instruction boxes are provided in the CPE customer documentation. Observe the instructions to meet safety requirements.

The following is an example of the Danger box.

Danger — Possibility of personal injury.

Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.

The following is an example of the Warning box.

Warning 1 — Possibility of equipment damage.

Warning 2 — Possibility of data loss.

Do not proceed beyond a warning until the indicated conditions are fully understood and met.

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The following is an example of the Caution box.

Caution 1 — Possibility of service interruption.

Caution 2 — Service interruption.

The Caution box indicates that the described activity or situation may, or will, cause service interruption.

Do not proceed beyond a caution until the indicated conditions are fully understood and met.

The following is an example of the Note box.

Note — Information of spe cial interest.

The Note box provides information that assist s the personnel working with CPEs. It does not provide safety-related instructions.

4.1.2

Safety-related labels

The CPE equipment is labeled with specific safety compliance information and instructions that are related to a variant of the CPE. Observe the instructions on the safety labels.

Table 2 provides ex amples of the text in the various CPE safety labels.

Table 2 Safety labels

Description Label text

ETL compliance Communication service equipment US listed. Type 3R enclosure - Rainproof. TUV compliance Type 3R enclosure - Rainproof. ESD warning Caution: This assembly contains electrostatic sensitive device. FCC standards compliance Tested to comply with FCC standards for home or office use. CDRH compliance Complies with 21 CFR 1040.10 and 1040.11. Operation conditions

CE marking There are various CE symbols for CE compliance.

This device complies with P art 15 of the FCC Ru les. Operation i s subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Figure 5 shows a sample safety label on the CPE equipment.

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