Nokia A020WA Users manual
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
7368 Intelligent Services Access
Manager CPE
A-020W-A WiFi
7368 ISAM CPE A-020W-A Product Guide
3FE-47511-AAAA-TCZZA
Issue: 01
Nokia — Proprietary and confidential
Use pursuant to applicable agreements
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
Nokia is a registered trademark of Nokia Corporation. Other products and company
names mentioned herein may be trademarks or tradenames of their respective
owners.
The information presented is subject to change without notice. No responsibility is
assumed for inaccuracies contained herein.
© 2018 Nokia.
Contains proprietary/trade secret information which is the property of Nokia and must
not be made available to, or copied or used by anyone outside Nokia without its
written authorization. Not to be used or disclosed except in accordance with
applicable agreements.
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1Preface
This preface provides general information about the documentation set for CPEs.
1.1 Scope
This documentation set provides information about safety, features and functionality,
ordering, hardware installation and maintenance, and software installation
procedures for the current release.
1.2 Audience
This documentation set is intended for planners, administrators, operators, and
maintenance personnel involved in installing, upgrading, or maintaining the CPEs.
1.3 Required knowledge
The reader must be familiar with general telecommunications principles.
1.4 Acronyms and initialisms
The expansions and optional descriptions of most acronyms and initialisms appear
in the glossary (3FE-47157-AAAA-TCZZA).
1.5 Assistance and ordering phone numbers
Nokia provides global technical support through regional call centers. Phone
numbers for the regional call centers are available at the following URL:
http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly
into your web browser.
For ordering information, contact your Nokia sales representative.
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1.6 Nokia quality processes
Nokia’s CPE quality practices are in compliance with TL 9000 requirements. These
requirements are documented in the Fixed Networks Quality Manual
3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical
requirements and customer end-point requirements are met. The customer or its
representatives may be allowed to perform on-site quality surveillance audits, as
agreed upon during contract negotiations
1.7 Safety information
For safety information, see the appropriate safety guidelines chapter.
1.8 Documents
Documents are available using ALED or OLCS.
Procedure 1 To download a ZIP file package of the customer documentation
1 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2 From the Technical Content for drop-down menu, choose the product.
3 Click on Downloads: Electronic Delivery.
4 Choose Documentation from the drop-down menu and click Next.
5 Select the image from the drop-down menu and click Next.
6 Follow the on-screen directions to download the file.
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Procedure 2 To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Customer Support
website.
1 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2 From the Technical Content for drop-down menu, choose the product.
3 Click on Manuals and Guides to display a list of customer documents by title and part
number. You can filter this list using the Release drop-down menu.
4 Click on the PDF to open or save the file.
1.9 Special information
The following are examples of how special information is presented in this document.
Danger — Danger indicates that the described activity or
situation may result in serious personal injury or death; for
example, high voltage or electric shock hazards.
Warning — Warning indicates that the described activity or
situation may, or will, cause equipment damage or serious
performance problems.
Caution — Caution indicates that the described activity or
situation may, or will, cause service interruption.
Note — A note provides information that is, or may be, of
special interest.
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1.9.1 Procedures with options or substeps
When there are options in a procedure, they are identified by letters. When there are
required substeps in a procedure, they are identified by roman numerals.
Procedure 3 Example of options in a procedure
At step 1, you can choose option a or b. At step 2, you must do what the step indicates.
1 This step offers two options. You must choose one of the following:
a This is one option.
b This is another option.
2 You must perform this step.
7368 ISAM CPE A-020W-A Product Guide
Procedure 4 Example of required substeps in a procedure
At step 1, you must perform a series of substeps within a step. At step 2, you must do what the
step indicates.
1 This step has a series of substeps that you must perform to complete the step. You must
perform the following substeps:
i This is the first substep.
ii This is the second substep.
iii This is the third substep.
2 You must perform this step.
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1.10 Multiple PDF document search
You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a
common term. Adobe Reader displays the results in a single display panel. The
results are grouped by PDF file, and you can expand the entry for each file.
Note — The PDF files in which you search must be in the same
folder.
Procedure 5 To search multiple PDF files for a common term
1 Open Adobe Acrobat Reader.
2 Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears.
3 Enter the search criteria.
4 Click on the All PDF Documents In radio button.
5 Select the folder in which to search using the drop-down menu.
6 Click on the Search button.
Acrobat Reader displays the search results. You can expand the entries for each document
by clicking on the + symbol.
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Table of contents
1 Preface.............................................................................................9
1.1 Scope ..........................................................................................................9
1.2 Audience......................................................................................................9
1.3 Required knowledge....................................................................................9
1.4 Acronyms and initialisms .............................................................................9
1.5 Assistance and ordering phone numbers ....................................................9
1.6 Nokia quality processes.............................................................................10
1.7 Safety information......................................................................................10
1.8 Documents ................................................................................................10
1.9 Special information ....................................................................................11
1.9.1 Procedures with options or substeps.........................................................12
1.10 Multiple PDF document search .................................................................13
2 ANSI safety guidelines ...................................................................9
2.1 Safety instructions .......................................................................................9
2.1.1 Safety instruction boxes in customer documentation ..................................9
2.1.2 Safety-related labels..................................................................................10
2.2 Safety standards compliance ....................................................................11
2.2.1 Responsible party......................................................................................11
2.2.2 Energy-related products standby and off modes compliance....................12
2.2.3 FCC statement ..........................................................................................12
2.2.4 FCC Radiation Exposure Statement .........................................................13
2.2.5 Resistibility requirements compliance .......................................................13
2.3 Electrical safety guidelines ........................................................................13
2.3.1 Power supplies ..........................................................................................14
2.3.2 Cabling ......................................................................................................14
3 ETSI safety guidelines..................................................................15
3.1 Safety instructions .....................................................................................15
3.1.1 Safety instruction boxes ............................................................................15
3.1.2 Safety-related labels..................................................................................16
3.2 Safety standards compliance ....................................................................17
3.2.1 Responsible party......................................................................................17
3.2.2 Energy-related products standby and off modes compliance....................18
3.2.3 EMC and RED compliance........................................................................18
3.2.4 Equipment safety standard compliance.....................................................18
3.2.5 Environmental standard compliance .........................................................19
3.2.6 Resistibility requirements compliance .......................................................19
3.3 Electrical safety guidelines ........................................................................19
3.3.1 Power supplies ..........................................................................................19
3.3.2 Cabling ......................................................................................................19
4 ETSI environmental guidelines ...................................................21
4.1 Environmental requirements......................................................................21
4.1.1 Transportation ...........................................................................................21
4.1.2 EU RoHS ...................................................................................................21
4.1.3 End-of-life collection and treatment ...........................................................22
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5 A-020W-A unit data sheet ............................................................23
5.1 A-020W-A part numbers and identification................................................23
5.2 A-020W-A general description...................................................................24
5.2.1 TR-069 object support for WiFi parameters ..............................................26
5.2.2 Independent TR69 session with SaaS ......................................................26
5.2.3 TR69 authentication using TLS and CA certificates ..................................26
5.3 A-020W-A software and installation feature support .................................27
5.4 A-020W-A interfaces and interface capacity ............................................. 27
5.4.1 A-020W-A connections and components ..................................................27
5.5 A-020W-A LEDs ........................................................................................28
5.6 A-020W-A detailed specifications..............................................................30
5.7 A-020W-A functional blocks ......................................................................30
5.8 A-020W-A standards compliance ..............................................................31
5.9 A-020W-A special considerations..............................................................31
5.9.1 WiFi service ...............................................................................................32
5.9.1.1 WiFi standards and certifications...............................................................32
5.9.1.2 WiFi GUI features ......................................................................................32
5.9.2 A-020W-A considerations and limitations..................................................32
6 Install a A-020W-A ........................................................................33
6.1 Purpose .....................................................................................................33
6.2 General......................................................................................................33
6.3 Prerequisites..............................................................................................33
6.4 Recommended tools..................................................................................33
6.5 Safety information......................................................................................34
6.6 Procedure ..................................................................................................35
7 Replace a A-020W-A .....................................................................37
7.1 Purpose .....................................................................................................37
7.2 General......................................................................................................37
7.3 Prerequisites..............................................................................................37
7.4 Recommended tools..................................................................................37
7.5 Safety information......................................................................................38
7.6 Procedure ..................................................................................................39
8 Configure a A-020W-A..................................................................41
8.1 GUI configuration.......................................................................................41
8.1.1 Login..........................................................................................................41
8.1.2 Device and connection status....................................................................42
8.1.3 Network configuration................................................................................53
8.1.4 Security configuration ................................................................................71
8.1.5 Application configuration ...........................................................................82
8.1.6 Maintenance ..............................................................................................88
8.1.7 RG troubleshooting counters.....................................................................98
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List of figures
2 ANSI safety guidelines ...................................................................9
Figure 1 A-020W-A sample safety label ..................................................................11
3 ETSI safety guidelines..................................................................15
Figure 2 A-020W-A sample safety label ..................................................................17
4 ETSI environmental guidelines ...................................................21
Figure 3 Recycling/take back/disposal of product symbol .......................................22
5 A-020W-A unit data sheet ............................................................23
Figure 4 A-020W-A CPE..........................................................................................25
Figure 5 A-020W-A physical connections................................................................28
Figure 6 A-020W-A LEDs ........................................................................................29
Figure 7 Single-residence WiFi CPE with Gigabit Ethernet.....................................31
6 Install a A-020W-A ........................................................................33
Figure 8 A-020W-A connections..............................................................................35
7 Replace a A-020W-A .....................................................................37
Figure 9 A-020W-A connections..............................................................................39
8 Configure a A-020W-A..................................................................41
Figure 10 Web login window......................................................................................42
Figure 11 Device Information window........................................................................43
Figure 12 LAN status window ....................................................................................45
Figure 13 WAN Status window ..................................................................................47
Figure 14 WAN Status IPv6 window..........................................................................49
Figure 15 Home Networking information window ......................................................51
Figure 16 Statistics window (LAN port statistics shown) ........................................... 53
Figure 17 LAN settings window .................................................................................54
Figure 18 LAN IPv6 network window.........................................................................56
Figure 19 WAN window .............................................................................................58
Figure 20 WAN DHCP window ..................................................................................59
Figure 21 Wireless (2.4GHz) network window...........................................................61
Figure 22 Wireless (5GHz) network window..............................................................63
Figure 23 Wireless Schedule window........................................................................65
Figure 24 DNS network window ................................................................................66
Figure 25 TR-069 network window ............................................................................68
Figure 26 QoS Config window (L2)............................................................................ 69
Figure 27 QoS Config window (L3)............................................................................ 70
Figure 28 Firewall window .........................................................................................72
Figure 29 MAC filter window......................................................................................74
Figure 30 IP filter window ..........................................................................................76
Figure 31 URL Filter window .....................................................................................77
Figure 32 Parental Control window............................................................................78
Figure 33 DMZ and ALG window...............................................................................80
Figure 34 Access Control window .............................................................................81
Figure 35 Port forwarding window .............................................................................83
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Figure 36 Port Triggering window..............................................................................84
Figure 37 DDNS window ...........................................................................................86
Figure 38 NTP window ..............................................................................................87
Figure 39 UPnP and DLNA window...........................................................................88
Figure 40 Password window......................................................................................90
Figure 41 Device Management window.....................................................................91
Figure 42 Backup and Restore window .....................................................................92
Figure 43 Firmware Upgrade window........................................................................93
Figure 44 Reboot Device window ..............................................................................94
Figure 45 Factory Default window .............................................................................95
Figure 46 Diagnostics window ...................................................................................96
Figure 47 Log window................................................................................................97
Figure 48 RG Troubleshooting Counters window......................................................99
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List of tables
2 ANSI safety guidelines ...................................................................9
Table 1 Safety labels ..............................................................................................10
Table 2 Responsible party contact information ......................................................11
3 ETSI safety guidelines..................................................................15
Table 3 Safety labels ..............................................................................................16
Table 4 Responsible party contact information ......................................................17
5 A-020W-A unit data sheet ............................................................23
Table 5 Identification of A-020W-A.........................................................................23
Table 6 A-020W-A interface connection capacity...................................................27
Table 7 A-020W-A physical connections................................................................28
Table 8 A-020W-A LEDs ........................................................................................29
Table 9 A-020W-A physical specifications .............................................................30
Table 10 A-020W-A power consumption specifications ...........................................30
Table 11 A-020W-A environmental specifications.................................................... 30
8 Configure a A-020W-A..................................................................41
Table 12 Device Information parameters ................................................................. 43
Table 13 LAN status parameters..............................................................................46
Table 14 WAN Status parameters............................................................................47
Table 15 WAN status IPv6 parameters ....................................................................49
Table 16 Home Networking parameters...................................................................51
Table 17 LAN parameters ........................................................................................54
Table 18 LAN IPv6 network parameters...................................................................56
Table 19 WAN parameters .......................................................................................58
Table 20 WAN DHCP parameters............................................................................60
Table 21 Wireless 2.4GHz network parameters.......................................................61
Table 22 Wireless 5GHz network parameters..........................................................64
Table 23 DNS network parameters ..........................................................................67
Table 24 TR-069 network parameters......................................................................68
Table 25 QoS Config parameters.............................................................................71
Table 26 Firewall parameters ...................................................................................73
Table 27 MAC filter parameters................................................................................75
Table 28 IP filter parameters ....................................................................................76
Table 29 URL Filter parameters ...............................................................................78
Table 30 Parental control parameters ......................................................................79
Table 31 DMZ and ALG parameters ........................................................................80
Table 32 Access control parameters ........................................................................82
Table 33 Port forwarding parameters .......................................................................83
Table 34 Port triggering parameters.........................................................................84
Table 35 DDNS parameters .....................................................................................86
Table 36 Password parameters................................................................................90
Table 37 Device Management parameters .............................................................. 91
Table 38 RG Troubleshooting Counters parameters................................................99
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2 ANSI safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of A-020W-A CPE equipment in the North American or
ANSI market.
2.1 Safety instructions
This section describes the safety instructions that are provided in the customer
documentation and on the equipment.
2.1.1 Safety instruction boxes in customer documentation
The safety instruction boxes are provided in the customer documentation. Observe
the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possible equipment-damaging situation or provides essential information to avoid the
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
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The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with A-020W-A
CPE equipment. It does not provide safety-related instructions.
2.1.2 Safety-related labels
The A-020W-A CPE equipment is labeled with specific safety compliance
information and instructions that are related to a variant of the A-020W-A. Observe
the instructions on the safety labels.
Table 1 provides examples of the text in the various A-020W-A CPE safety labels.
Table 1 Safety labels
Label text Description
ETL compliance Communication service equipment US listed.
ESD warning Caution: This assembly contains electrostatic sensitive device.
FCC standards compliance Tested to comply with FCC standards for home or office use.
Figure 1 shows a sample safety label for the A-020W-A CPE, located on the base of
the unit.
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Figure 1 A-020W-A sample safety label
2.2 Safety standards compliance
This section describes the A-020W-A CPE compliance with North American safety
standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2.2.1 Responsible party
Table 2 lists the party in the US responsible for this device.
Table 2 Responsible party contact information
Legal Company name Nokia USA Inc.
Address 2301 SUGAR BUSH RD. STE 300, RALEIGH, NC 27612
Phone, Fax +1 866 582-3688
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2.2.2 Energy-related products standby and off modes
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compliance
Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the
essential requirements and other relevant provisions of Directive 2009/125/EC
together with Commission Regulation (EC) No 1275/2008 and Commission
Regulation (EC) No 801/2013.
The A-020W-A CPE devices qualify as high network availability (HiNA) equipment.
Since the main purpose of A-020W-A devices is to provide network functionality with
HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked
Standby are inappropriate.
For information about the type and number of network ports, see “A-020W-A
interfaces and interface capacity” in chapter 5.
For information about power consumption, see “A-020W-A detailed specifications” in
chapter 5.
2.2.3 FCC statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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2.2.4 FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules. This equipment
must be installed and operated in accordance with provided instructions and the
antenna(s) used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating
in conjunction with any other antenna or transmitter. End-users and installers must
be provided with antenna installation instructions and consider removing the
no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that
may cause undesired operation.
Caution — Any changes or modifications not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2.2.5 Resistibility requirements compliance
The A-020W-A CPE equipment complies with the requirements of ITU
Recommendation K.21 for resistibility of telecommunication equipment installed in
customer premises to overvoltage and overcurrents.
2.3 Electrical safety guidelines
This section provides the electrical safety guidelines for the A-020W-A CPE
equipment.
Note — The devices comply with the U.S. National Electrical
Code. However, local electrical authorities have jurisdiction
when there are differences between the local and U.S.
standards.
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2.3.1 Power supplies
2.3.2 Cabling
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The use of any non-Nokia approved power supplies or power adapters is not
supported or endorsed by Nokia. Such use will void any warranty or support contract
with Nokia. Such use greatly increases the danger of damage to equipment or
property.
The following are the guidelines regarding cables used for the A-020W-A CPE
equipment:
• Use only cables approved by the relevant national electrical code.
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3 ETSI safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of A-020W-A CPE equipment.
3.1 Safety instructions
This section describes the safety instructions that are provided in the customer
documentation and on the equipment.
3.1.1 Safety instruction boxes
The safety instruction boxes are provided in the customer documentation. Observe
the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possible equipment-damaging situation or provides essential information to avoid the
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
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The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with A-020W-A
CPE equipment. It does not provide safety-related instructions.
3.1.2 Safety-related labels
The A-020W-A CPE equipment is labeled with the specific safety instructions and
compliance information that is related to a variant of the A-020W-A. Observe the
instructions on the safety labels.
Table 3 provides sample safety labels on the A-020W-A CPE equipment.
Table 3 Safety labels
Label Text Description
ESD warning Caution: This assembly contains an electrostatic sensitive device.
CE marking Indicates compliance to the European Council Directives, including the
Figure 2 shows a sample safety label for the A-020W-A CPE, located on the base of
the unit.
EN60950-1 safety
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Figure 2 A-020W-A sample safety label
3.2 Safety standards compliance
This section describes the device compliance with European safety standards.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
3.2.1 Responsible party
Table 4 lists the party in the US responsible for this device.
Table 4 Responsible party contact information
Legal Company name Nokia USA Inc.
Address 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612
Phone, Fax +1 866 582-3688
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3.2.2 Energy-related products standby and off modes
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compliance
Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the
essential requirements and other relevant provisions of Directive 2009/125/EC
together with Commission Regulation (EC) No 1275/2008 and Commission
Regulation (EC) No 801/2013.
The A-020W-A CPE devices qualify as high network availability (HiNA) equipment.
Since the main purpose of A-020W-A devices is to provide network functionality with
HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked
Standby are inappropriate.
For information about the type and number of network ports, see “A-020W-A
interfaces and interface capacity” in chapter 5.
For information about power consumption, see “A-020W-A detailed specifications” in
chapter 5.
3.2.3 EMC and RED compliance
The A-020W-A CPE equipment complies with the following EMC, EMI, and ESD
requirements:
• EN 300-386: Electromagnetic Compatibility and Radio Spectrum Matters (ERM):
Telecommunications Network Equipment; Electromagnetic Compatibility (EMC)
requirements; Electrostatic Discharge (ESD) requirements
• European Council Directive 2014/30/EU
• European Council Directive 2014/53/EU
• EN300328: Wide band transmission systems; data transmission equipment
operating in the 2.4 GHz ISM band using wide band modulation techniques
• EN301893: 5 GHz RLAN
• EN50385: Compliance of base station equipment with a radio frequency of
electromagnetic field exposure limits (110MHz-100GHz)
3.2.4 Equipment safety standard compliance
The A-020W-A CPE equipment complies with the requirements of EN 62368-1,
Safety of Information Technology Equipment for use in a restricted location.
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3.2.5 Environmental standard compliance
The A-020W-A CPE equipment complies with the following EN 300 019 European
environmental standards:
• ETS 300 019-2-1 Storage Class T1.1
• ETS 300 019-2-2 Transport Class T2.3
• ETS 300 019-2-3 Stationary Class T3.1E
3.2.6 Resistibility requirements compliance
The A-020W-A CPE equipment complies with the requirements of ITU
Recommendation K.21 for resistibility of telecommunication equipment installed in
customer premises to over voltage and overcurrents.
3.3 Electrical safety guidelines
This section provides the electrical safety guidelines for the A-020W-A CPE
equipment.
Note — The devices comply with BS EN 61140.
3.3.1 Power supplies
The use of any non-Nokia approved power supplies or power adapters is not
supported or endorsed by Nokia. Such use will void any warranty or support contract
with Nokia. Such use greatly increases the danger of damage to equipment or
property.
3.3.2 Cabling
The following are the guidelines regarding cables used for the A-020W-A CPE
equipment:
• All cables must be approved by the relevant national electrical code.
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4 ETSI environmental guidelines
This chapter provides information about the ETSI environmental regulations that
govern the installation and operation of A-020W-A CPE equipment. This chapter also
includes environmental operation parameters of general interest.
This section describes the environmental instructions that are provided with the
customer documentation, equipment, and location where the equipment resides.
4.1 Environmental requirements
See the technical specification documentation for more information about
temperature ranges.
4.1.1 Transportation
According to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in
packed, public transportation with no rain on packing allowed.
4.1.2 EU RoHS
European Union (EU) Directive 2011/65/EU, “Restriction of the use of certain
Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium,
hexavalent chromium, and certain flame retardants in electrical and electronic
equipment. Nokia products shipped to the EU comply with the EU RoHS Directive.
Nokia has implemented a material/substance content management process. The
process is described in: Nokia process for ensuring RoHS Compliance
(1AA002660031ASZZA). This ensures compliance with the European Union
Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances
in Electrical and Electronic Equipment.
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4.1.3 End-of-life collection and treatment
Electronic products bearing or referencing the symbol shown in Figure 3, when put
on the market within the European Union (EU), shall be collected and treated at the
end of their useful life, in compliance with applicable EU and local legislation. They
shall not be disposed of as part of unsorted municipal waste. Due to materials that
may be contained in the product, such as heavy metals or batteries, the environment
and human health may be negatively impacted as a result of inappropriate disposal.
Figure 3 Recycling/take back/disposal of product symbol
7368 ISAM CPE A-020W-A Product Guide
Note — In the European Union, a solid bar under the symbol for
a crossed-out wheeled bin indicates that the product was put on
the market after 13 August 2005.
About mark is used in compliance to European Union WEEE Directive (2012/19/EU).
There can be different requirements for collection and treatment in different member
states of the European Union.
In compliance with legal requirements and contractual agreements, where
applicable, Nokia will offer to provide for the collection and treatment of Nokia
products bearing the logo shown in Figure 3 at the end of their useful life, or products
displaced by Nokia equipment offers. For information regarding take-back of
equipment by Nokia, or for more information regarding the requirements for
recycling/disposal of product, contact your Nokia account manager or Nokia take
back support at sustainability.global@nokia.com.
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5 A-020W-A unit data sheet
5.1 A-020W-A part numbers and identification
5.2 A-020W-A general description
5.3 A-020W-A software and installation feature support
5.4 A-020W-A interfaces and interface capacity
5.5 A-020W-A LEDs
5.6 A-020W-A detailed specifications
5.7 A-020W-A functional blocks
5.8 A-020W-A standards compliance
5.9 A-020W-A special considerations
5.1 A-020W-A part numbers and identification
Table 5 provides part numbers and identification information for the A-020W-A CPE.
Table 5 Identification of A-020W-A
Ordering part
number
3FE 47471 AA 3FE 47511 AA CPE with WiFi Wi-Fi Access Point and range extender, 2
3FE 47471 BA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2
Provisioning
number
Description CLEC CPR ECI/
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC US plug external power
supply variant. The following accessories are included:
• CA_RJ45: 1 1.5m Yellow
• Power adapter: 1 1.5m Black
• Packing list: 1 A6 Normal
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC EU plug, 2-pin external
power supply variant. The following accessories are
included:
• CA_RJ45: 1 1.5m Yellow
• Power adapter: 1 1.5m Black
• Packing list: 1 A6 Normal
Bar
code
———
———
(1 of 2)
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Ordering part
number
3FE 47471 CA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2
Provisioning
number
Description CLEC CPR ECI/
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC UK plug, 3-pin external
power supply variant. The following accessories are
included:
• CA_RJ45: 1 1.5m Yellow
• Power adapter: 1 1.5m Black
• Packing list: 1 A6 Normal
3FE 47471 DA 3FE 47511 DA CPE with Wi-Fi Access Point and range extender, 2
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC AU plug external power
supply variant. The following accessories are included:
• CA_RJ45: 1 1.5m Yellow
• Power adapter: 1 1.5m Black
• Packing list: 1 A6 Normal
(2 of 2)
5.2 A-020W-A general description
WiFi is abundantly deployed in home networks. Users require a seamless
experience at home to connect their devices. Traditional WiFi networks require
unique SSIDs for each of the access points or WiFi extenders, which complicated the
user experience. The Nokia WiFi network simplifies the user experience by providing
a seamless network and automating network optimization.
Bar
code
———
———
The Nokia WiFi solution includes a Nokia WiFi gateway, one or more Nokia WiFi
beacons, the WiFi Care Portal for the customer care team of the operator, and a
mobile application for end-user self care.
The A-020W-A CPE is an Ethernet residential gateway and WiFi beacon in the Nokia
WiFi solution. The residential gateway is the central controller of the network while
the beacon can extend the WiFi coverage to every corner of the home, providing
seamless roaming to the connected devices.
The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and
802.11ac networking with triple-play capability. A-020W-A devices can be configured
using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android
devices.
Figure 4 shows the A-020W-A CPE in its stand.
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