Nokia A020WA Users manual

Page 1
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
7368 Intelligent Services Access Manager CPE
A-020W-A WiFi
7368 ISAM CPE A-020W-A Product Guide
3FE-47511-AAAA-TCZZA
Nokia — Proprietary and confidential Use pursuant to applicable agreements
Page 2
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective owners.
The information presented is subject to change without notice. No responsibility is assumed for inaccuracies contained herein.
© 2018 Nokia.
Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.
2
3FE-47511-AAAA-TCZZA Issue: 01
Page 3
7368 ISAM CPE A-020W-A Product Guide Preface
Release 05.08.01 | June 2018 | Edition 01

1Preface

This preface provides general information about the documentation set for CPEs.

1.1 Scope

This documentation set provides information about safety, features and functionality, ordering, hardware installation and maintenance, and software installation procedures for the current release.

1.2 Audience

This documentation set is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the CPEs.

1.3 Required knowledge

The reader must be familiar with general telecommunications principles.

1.4 Acronyms and initialisms

The expansions and optional descriptions of most acronyms and initialisms appear in the glossary (3FE-47157-AAAA-TCZZA).

1.5 Assistance and ordering phone numbers

Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly into your web browser.
For ordering information, contact your Nokia sales representative.
Issue: 01 3FE-47511-AAAA-TCZZA 9
Page 4
Preface
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide

1.6 Nokia quality processes

Nokia’s CPE quality practices are in compliance with TL 9000 requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met. The customer or its representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations

1.7 Safety information

For safety information, see the appropriate safety guidelines chapter.

1.8 Documents

Documents are available using ALED or OLCS.
Procedure 1 To download a ZIP file package of the customer documentation
1 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales representative.
2 From the Technical Content for drop-down menu, choose the product.
3 Click on Downloads: Electronic Delivery.
4 Choose Documentation from the drop-down menu and click Next.
5 Select the image from the drop-down menu and click Next.
6 Follow the on-screen directions to download the file.
10
3FE-47511-AAAA-TCZZA Issue: 01
Page 5
7368 ISAM CPE A-020W-A Product Guide Preface
Release 05.08.01 | June 2018 | Edition 01
Procedure 2 To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Customer Support website.
1 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales representative.
2 From the Technical Content for drop-down menu, choose the product.
3 Click on Manuals and Guides to display a list of customer documents by title and part
number. You can filter this list using the Release drop-down menu.
4 Click on the PDF to open or save the file.

1.9 Special information

The following are examples of how special information is presented in this document.
Danger — Danger indicates that the described activity or
situation may result in serious personal injury or death; for example, high voltage or electric shock hazards.
Warning — Warning indicates that the described activity or
situation may, or will, cause equipment damage or serious performance problems.
Caution — Caution indicates that the described activity or
situation may, or will, cause service interruption.
Note — A note provides information that is, or may be, of
special interest.
Issue: 01 3FE-47511-AAAA-TCZZA 11
Page 6
Preface
Release 05.08.01 | June 2018 | Edition 01

1.9.1 Procedures with options or substeps

When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals.
Procedure 3 Example of options in a procedure
At step 1, you can choose option a or b. At step 2, you must do what the step indicates.
1 This step offers two options. You must choose one of the following:
a This is one option.
b This is another option.
2 You must perform this step.
7368 ISAM CPE A-020W-A Product Guide
Procedure 4 Example of required substeps in a procedure
At step 1, you must perform a series of substeps within a step. At step 2, you must do what the step indicates.
1 This step has a series of substeps that you must perform to complete the step. You must
perform the following substeps:
i This is the first substep.
ii This is the second substep.
iii This is the third substep.
2 You must perform this step.
12
3FE-47511-AAAA-TCZZA Issue: 01
Page 7
7368 ISAM CPE A-020W-A Product Guide Preface
Release 05.08.01 | June 2018 | Edition 01

1.10 Multiple PDF document search

You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.
Note — The PDF files in which you search must be in the same
folder.
Procedure 5 To search multiple PDF files for a common term
1 Open Adobe Acrobat Reader.
2 Choose EditSearch from the Acrobat Reader main menu. The Search PDF panel appears.
3 Enter the search criteria.
4 Click on the All PDF Documents In radio button.
5 Select the folder in which to search using the drop-down menu.
6 Click on the Search button.
Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol.
Issue: 01 3FE-47511-AAAA-TCZZA 13
Page 8
Preface
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
14
3FE-47511-AAAA-TCZZA Issue: 01
Page 9
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01

Table of contents

1 Preface.............................................................................................9
1.1 Scope ..........................................................................................................9
1.2 Audience......................................................................................................9
1.3 Required knowledge....................................................................................9
1.4 Acronyms and initialisms .............................................................................9
1.5 Assistance and ordering phone numbers ....................................................9
1.6 Nokia quality processes.............................................................................10
1.7 Safety information......................................................................................10
1.8 Documents ................................................................................................10
1.9 Special information ....................................................................................11
1.9.1 Procedures with options or substeps.........................................................12
1.10 Multiple PDF document search .................................................................13
2 ANSI safety guidelines ...................................................................9
2.1 Safety instructions .......................................................................................9
2.1.1 Safety instruction boxes in customer documentation ..................................9
2.1.2 Safety-related labels..................................................................................10
2.2 Safety standards compliance ....................................................................11
2.2.1 Responsible party......................................................................................11
2.2.2 Energy-related products standby and off modes compliance....................12
2.2.3 FCC statement ..........................................................................................12
2.2.4 FCC Radiation Exposure Statement .........................................................13
2.2.5 Resistibility requirements compliance .......................................................13
2.3 Electrical safety guidelines ........................................................................13
2.3.1 Power supplies ..........................................................................................14
2.3.2 Cabling ......................................................................................................14
3 ETSI safety guidelines..................................................................15
3.1 Safety instructions .....................................................................................15
3.1.1 Safety instruction boxes ............................................................................15
3.1.2 Safety-related labels..................................................................................16
3.2 Safety standards compliance ....................................................................17
3.2.1 Responsible party......................................................................................17
3.2.2 Energy-related products standby and off modes compliance....................18
3.2.3 EMC and RED compliance........................................................................18
3.2.4 Equipment safety standard compliance.....................................................18
3.2.5 Environmental standard compliance .........................................................19
3.2.6 Resistibility requirements compliance .......................................................19
3.3 Electrical safety guidelines ........................................................................19
3.3.1 Power supplies ..........................................................................................19
3.3.2 Cabling ......................................................................................................19
4 ETSI environmental guidelines ...................................................21
4.1 Environmental requirements......................................................................21
4.1.1 Transportation ...........................................................................................21
4.1.2 EU RoHS ...................................................................................................21
4.1.3 End-of-life collection and treatment ...........................................................22
Issue: 01 3FE-47511-AAAA-TCZZA 3
Page 10
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
5 A-020W-A unit data sheet ............................................................23
5.1 A-020W-A part numbers and identification................................................23
5.2 A-020W-A general description...................................................................24
5.2.1 TR-069 object support for WiFi parameters ..............................................26
5.2.2 Independent TR69 session with SaaS ......................................................26
5.2.3 TR69 authentication using TLS and CA certificates ..................................26
5.3 A-020W-A software and installation feature support .................................27
5.4 A-020W-A interfaces and interface capacity ............................................. 27
5.4.1 A-020W-A connections and components ..................................................27
5.5 A-020W-A LEDs ........................................................................................28
5.6 A-020W-A detailed specifications..............................................................30
5.7 A-020W-A functional blocks ......................................................................30
5.8 A-020W-A standards compliance ..............................................................31
5.9 A-020W-A special considerations..............................................................31
5.9.1 WiFi service ...............................................................................................32
5.9.1.1 WiFi standards and certifications...............................................................32
5.9.1.2 WiFi GUI features ......................................................................................32
5.9.2 A-020W-A considerations and limitations..................................................32
6 Install a A-020W-A ........................................................................33
6.1 Purpose .....................................................................................................33
6.2 General......................................................................................................33
6.3 Prerequisites..............................................................................................33
6.4 Recommended tools..................................................................................33
6.5 Safety information......................................................................................34
6.6 Procedure ..................................................................................................35
7 Replace a A-020W-A .....................................................................37
7.1 Purpose .....................................................................................................37
7.2 General......................................................................................................37
7.3 Prerequisites..............................................................................................37
7.4 Recommended tools..................................................................................37
7.5 Safety information......................................................................................38
7.6 Procedure ..................................................................................................39
8 Configure a A-020W-A..................................................................41
8.1 GUI configuration.......................................................................................41
8.1.1 Login..........................................................................................................41
8.1.2 Device and connection status....................................................................42
8.1.3 Network configuration................................................................................53
8.1.4 Security configuration ................................................................................71
8.1.5 Application configuration ...........................................................................82
8.1.6 Maintenance ..............................................................................................88
8.1.7 RG troubleshooting counters.....................................................................98
4
3FE-47511-AAAA-TCZZA Issue: 01
Page 11
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01

List of figures

2 ANSI safety guidelines ...................................................................9
Figure 1 A-020W-A sample safety label ..................................................................11
3 ETSI safety guidelines..................................................................15
Figure 2 A-020W-A sample safety label ..................................................................17
4 ETSI environmental guidelines ...................................................21
Figure 3 Recycling/take back/disposal of product symbol .......................................22
5 A-020W-A unit data sheet ............................................................23
Figure 4 A-020W-A CPE..........................................................................................25
Figure 5 A-020W-A physical connections................................................................28
Figure 6 A-020W-A LEDs ........................................................................................29
Figure 7 Single-residence WiFi CPE with Gigabit Ethernet.....................................31
6 Install a A-020W-A ........................................................................33
Figure 8 A-020W-A connections..............................................................................35
7 Replace a A-020W-A .....................................................................37
Figure 9 A-020W-A connections..............................................................................39
8 Configure a A-020W-A..................................................................41
Figure 10 Web login window......................................................................................42
Figure 11 Device Information window........................................................................43
Figure 12 LAN status window ....................................................................................45
Figure 13 WAN Status window ..................................................................................47
Figure 14 WAN Status IPv6 window..........................................................................49
Figure 15 Home Networking information window ......................................................51
Figure 16 Statistics window (LAN port statistics shown) ........................................... 53
Figure 17 LAN settings window .................................................................................54
Figure 18 LAN IPv6 network window.........................................................................56
Figure 19 WAN window .............................................................................................58
Figure 20 WAN DHCP window ..................................................................................59
Figure 21 Wireless (2.4GHz) network window...........................................................61
Figure 22 Wireless (5GHz) network window..............................................................63
Figure 23 Wireless Schedule window........................................................................65
Figure 24 DNS network window ................................................................................66
Figure 25 TR-069 network window ............................................................................68
Figure 26 QoS Config window (L2)............................................................................ 69
Figure 27 QoS Config window (L3)............................................................................ 70
Figure 28 Firewall window .........................................................................................72
Figure 29 MAC filter window......................................................................................74
Figure 30 IP filter window ..........................................................................................76
Figure 31 URL Filter window .....................................................................................77
Figure 32 Parental Control window............................................................................78
Figure 33 DMZ and ALG window...............................................................................80
Figure 34 Access Control window .............................................................................81
Figure 35 Port forwarding window .............................................................................83
Issue: 01 3FE-47511-AAAA-TCZZA 5
Page 12
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
Figure 36 Port Triggering window..............................................................................84
Figure 37 DDNS window ...........................................................................................86
Figure 38 NTP window ..............................................................................................87
Figure 39 UPnP and DLNA window...........................................................................88
Figure 40 Password window......................................................................................90
Figure 41 Device Management window.....................................................................91
Figure 42 Backup and Restore window .....................................................................92
Figure 43 Firmware Upgrade window........................................................................93
Figure 44 Reboot Device window ..............................................................................94
Figure 45 Factory Default window .............................................................................95
Figure 46 Diagnostics window ...................................................................................96
Figure 47 Log window................................................................................................97
Figure 48 RG Troubleshooting Counters window......................................................99
6
3FE-47511-AAAA-TCZZA Issue: 01
Page 13
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01

List of tables

2 ANSI safety guidelines ...................................................................9
Table 1 Safety labels ..............................................................................................10
Table 2 Responsible party contact information ......................................................11
3 ETSI safety guidelines..................................................................15
Table 3 Safety labels ..............................................................................................16
Table 4 Responsible party contact information ......................................................17
5 A-020W-A unit data sheet ............................................................23
Table 5 Identification of A-020W-A.........................................................................23
Table 6 A-020W-A interface connection capacity...................................................27
Table 7 A-020W-A physical connections................................................................28
Table 8 A-020W-A LEDs ........................................................................................29
Table 9 A-020W-A physical specifications .............................................................30
Table 10 A-020W-A power consumption specifications ...........................................30
Table 11 A-020W-A environmental specifications.................................................... 30
8 Configure a A-020W-A..................................................................41
Table 12 Device Information parameters ................................................................. 43
Table 13 LAN status parameters..............................................................................46
Table 14 WAN Status parameters............................................................................47
Table 15 WAN status IPv6 parameters ....................................................................49
Table 16 Home Networking parameters...................................................................51
Table 17 LAN parameters ........................................................................................54
Table 18 LAN IPv6 network parameters...................................................................56
Table 19 WAN parameters .......................................................................................58
Table 20 WAN DHCP parameters............................................................................60
Table 21 Wireless 2.4GHz network parameters.......................................................61
Table 22 Wireless 5GHz network parameters..........................................................64
Table 23 DNS network parameters ..........................................................................67
Table 24 TR-069 network parameters......................................................................68
Table 25 QoS Config parameters.............................................................................71
Table 26 Firewall parameters ...................................................................................73
Table 27 MAC filter parameters................................................................................75
Table 28 IP filter parameters ....................................................................................76
Table 29 URL Filter parameters ...............................................................................78
Table 30 Parental control parameters ......................................................................79
Table 31 DMZ and ALG parameters ........................................................................80
Table 32 Access control parameters ........................................................................82
Table 33 Port forwarding parameters .......................................................................83
Table 34 Port triggering parameters.........................................................................84
Table 35 DDNS parameters .....................................................................................86
Table 36 Password parameters................................................................................90
Table 37 Device Management parameters .............................................................. 91
Table 38 RG Troubleshooting Counters parameters................................................99
Issue: 01 3FE-47511-AAAA-TCZZA 7
Page 14
7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
8
3FE-47511-AAAA-TCZZA Issue: 01
Page 15
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01

2 ANSI safety guidelines

This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment in the North American or ANSI market.

2.1 Safety instructions

This section describes the safety instructions that are provided in the customer documentation and on the equipment.

2.1.1 Safety instruction boxes in customer documentation

The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood and met.
Issue: 01 3FE-47511-AAAA-TCZZA 9
Page 16
ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions.

2.1.2 Safety-related labels

The A-020W-A CPE equipment is labeled with specific safety compliance information and instructions that are related to a variant of the A-020W-A. Observe the instructions on the safety labels.
Table 1 provides examples of the text in the various A-020W-A CPE safety labels.
Table 1 Safety labels
Label text Description
ETL compliance Communication service equipment US listed.
ESD warning Caution: This assembly contains electrostatic sensitive device.
FCC standards compliance Tested to comply with FCC standards for home or office use.
Figure 1 shows a sample safety label for the A-020W-A CPE, located on the base of the unit.
10
3FE-47511-AAAA-TCZZA Issue: 01
Page 17
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
Figure 1 A-020W-A sample safety label

2.2 Safety standards compliance

This section describes the A-020W-A CPE compliance with North American safety standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user's authority to operate the equipment.

2.2.1 Responsible party

Table 2 lists the party in the US responsible for this device.
Table 2 Responsible party contact information
Legal Company name Nokia USA Inc.
Address 2301 SUGAR BUSH RD. STE 300, RALEIGH, NC 27612
Phone, Fax +1 866 582-3688
Issue: 01 3FE-47511-AAAA-TCZZA 11
Page 18
ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
2.2.2 Energy-related products standby and off modes
7368 ISAM CPE A-020W-A Product Guide
compliance
Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013.
The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate.
For information about the type and number of network ports, see “A-020W-A
interfaces and interface capacity” in chapter 5.
For information about power consumption, see “A-020W-A detailed specifications” in chapter 5.

2.2.3 FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
12
3FE-47511-AAAA-TCZZA Issue: 01
Page 19
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01

2.2.4 FCC Radiation Exposure Statement

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that
may cause undesired operation.
Caution — Any changes or modifications not expressly
approved by the party responsible for compliance could void the user's authority to operate the equipment.

2.2.5 Resistibility requirements compliance

The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to overvoltage and overcurrents.

2.3 Electrical safety guidelines

This section provides the electrical safety guidelines for the A-020W-A CPE equipment.
Note — The devices comply with the U.S. National Electrical
Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards.
Issue: 01 3FE-47511-AAAA-TCZZA 13
Page 20
ANSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01

2.3.1 Power supplies

2.3.2 Cabling

7368 ISAM CPE A-020W-A Product Guide
The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
The following are the guidelines regarding cables used for the A-020W-A CPE equipment:
Use only cables approved by the relevant national electrical code.
14
3FE-47511-AAAA-TCZZA Issue: 01
Page 21
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01

3 ETSI safety guidelines

This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment.

3.1 Safety instructions

This section describes the safety instructions that are provided in the customer documentation and on the equipment.

3.1.1 Safety instruction boxes

The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood and met.
Issue: 01 3FE-47511-AAAA-TCZZA 15
Page 22
ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions.

3.1.2 Safety-related labels

The A-020W-A CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the A-020W-A. Observe the instructions on the safety labels.
Table 3 provides sample safety labels on the A-020W-A CPE equipment.
Table 3 Safety labels
Label Text Description
ESD warning Caution: This assembly contains an electrostatic sensitive device.
CE marking Indicates compliance to the European Council Directives, including the
Figure 2 shows a sample safety label for the A-020W-A CPE, located on the base of the unit.
EN60950-1 safety
16
3FE-47511-AAAA-TCZZA Issue: 01
Page 23
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
Figure 2 A-020W-A sample safety label

3.2 Safety standards compliance

This section describes the device compliance with European safety standards.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user's authority to operate the equipment.

3.2.1 Responsible party

Table 4 lists the party in the US responsible for this device.
Table 4 Responsible party contact information
Legal Company name Nokia USA Inc.
Address 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612
Phone, Fax +1 866 582-3688
Issue: 01 3FE-47511-AAAA-TCZZA 17
Page 24
ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
3.2.2 Energy-related products standby and off modes
7368 ISAM CPE A-020W-A Product Guide
compliance
Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013.
The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate.
For information about the type and number of network ports, see “A-020W-A
interfaces and interface capacity” in chapter 5.
For information about power consumption, see “A-020W-A detailed specifications” in chapter 5.

3.2.3 EMC and RED compliance

The A-020W-A CPE equipment complies with the following EMC, EMI, and ESD requirements:
EN 300-386: Electromagnetic Compatibility and Radio Spectrum Matters (ERM):
Telecommunications Network Equipment; Electromagnetic Compatibility (EMC) requirements; Electrostatic Discharge (ESD) requirements
European Council Directive 2014/30/EU
European Council Directive 2014/53/EU
EN300328: Wide band transmission systems; data transmission equipment
operating in the 2.4 GHz ISM band using wide band modulation techniques
EN301893: 5 GHz RLAN
EN50385: Compliance of base station equipment with a radio frequency of
electromagnetic field exposure limits (110MHz-100GHz)

3.2.4 Equipment safety standard compliance

The A-020W-A CPE equipment complies with the requirements of EN 62368-1, Safety of Information Technology Equipment for use in a restricted location.
18
3FE-47511-AAAA-TCZZA Issue: 01
Page 25
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01

3.2.5 Environmental standard compliance

The A-020W-A CPE equipment complies with the following EN 300 019 European environmental standards:
ETS 300 019-2-1 Storage Class T1.1
ETS 300 019-2-2 Transport Class T2.3
ETS 300 019-2-3 Stationary Class T3.1E

3.2.6 Resistibility requirements compliance

The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to over voltage and overcurrents.

3.3 Electrical safety guidelines

This section provides the electrical safety guidelines for the A-020W-A CPE equipment.
Note — The devices comply with BS EN 61140.

3.3.1 Power supplies

The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.

3.3.2 Cabling

The following are the guidelines regarding cables used for the A-020W-A CPE equipment:
All cables must be approved by the relevant national electrical code.
Issue: 01 3FE-47511-AAAA-TCZZA 19
Page 26
ETSI safety guidelines
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
20
3FE-47511-AAAA-TCZZA Issue: 01
Page 27
7368 ISAM CPE A-020W-A Product Guide ETSI environmental guidelines
Release 05.08.01 | June 2018 | Edition 01

4 ETSI environmental guidelines

This chapter provides information about the ETSI environmental regulations that govern the installation and operation of A-020W-A CPE equipment. This chapter also includes environmental operation parameters of general interest.
This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.

4.1 Environmental requirements

See the technical specification documentation for more information about temperature ranges.

4.1.1 Transportation

According to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in packed, public transportation with no rain on packing allowed.

4.1.2 EU RoHS

European Union (EU) Directive 2011/65/EU, “Restriction of the use of certain Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. Nokia products shipped to the EU comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment.
Issue: 01 3FE-47511-AAAA-TCZZA 21
Page 28
ETSI environmental guidelines
Release 05.08.01 | June 2018 | Edition 01

4.1.3 End-of-life collection and treatment

Electronic products bearing or referencing the symbol shown in Figure 3, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal waste. Due to materials that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal.
Figure 3 Recycling/take back/disposal of product symbol
7368 ISAM CPE A-020W-A Product Guide
Note — In the European Union, a solid bar under the symbol for
a crossed-out wheeled bin indicates that the product was put on the market after 13 August 2005.
About mark is used in compliance to European Union WEEE Directive (2012/19/EU).
There can be different requirements for collection and treatment in different member states of the European Union.
In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requirements for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com.
22
3FE-47511-AAAA-TCZZA Issue: 01
Page 29
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01

5 A-020W-A unit data sheet

5.1 A-020W-A part numbers and identification

5.2 A-020W-A general description
5.3 A-020W-A software and installation feature support
5.4 A-020W-A interfaces and interface capacity
5.5 A-020W-A LEDs
5.6 A-020W-A detailed specifications
5.7 A-020W-A functional blocks
5.8 A-020W-A standards compliance
5.9 A-020W-A special considerations
5.1 A-020W-A part numbers and identification
Table 5 provides part numbers and identification information for the A-020W-A CPE.
Table 5 Identification of A-020W-A
Ordering part number
3FE 47471 AA 3FE 47511 AA CPE with WiFi Wi-Fi Access Point and range extender, 2
3FE 47471 BA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2
Provisioning number
Description CLEC CPR ECI/
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC US plug external power supply variant. The following accessories are included:
CA_RJ45: 1 1.5m Yellow
Power adapter: 1 1.5m Black
Packing list: 1 A6 Normal
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC EU plug, 2-pin external power supply variant. The following accessories are included:
CA_RJ45: 1 1.5m Yellow
Power adapter: 1 1.5m Black
Packing list: 1 A6 Normal
Bar code
——
——
(1 of 2)
Issue: 01 3FE-47511-AAAA-TCZZA 23
Page 30
A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Ordering part number
3FE 47471 CA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2
Provisioning number
Description CLEC CPR ECI/
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC UK plug, 3-pin external power supply variant. The following accessories are included:
CA_RJ45: 1 1.5m Yellow
Power adapter: 1 1.5m Black
Packing list: 1 A6 Normal
3FE 47471 DA 3FE 47511 DA CPE with Wi-Fi Access Point and range extender, 2
Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and
802.11n 2x2 WiFi; 12V/1A AC/DC AU plug external power supply variant. The following accessories are included:
CA_RJ45: 1 1.5m Yellow
Power adapter: 1 1.5m Black
Packing list: 1 A6 Normal
(2 of 2)

5.2 A-020W-A general description

WiFi is abundantly deployed in home networks. Users require a seamless experience at home to connect their devices. Traditional WiFi networks require unique SSIDs for each of the access points or WiFi extenders, which complicated the user experience. The Nokia WiFi network simplifies the user experience by providing a seamless network and automating network optimization.
Bar code
——
——
The Nokia WiFi solution includes a Nokia WiFi gateway, one or more Nokia WiFi beacons, the WiFi Care Portal for the customer care team of the operator, and a mobile application for end-user self care.
The A-020W-A CPE is an Ethernet residential gateway and WiFi beacon in the Nokia WiFi solution. The residential gateway is the central controller of the network while the beacon can extend the WiFi coverage to every corner of the home, providing seamless roaming to the connected devices.
The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and
802.11ac networking with triple-play capability. A-020W-A devices can be configured using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android devices.
Figure 4 shows the A-020W-A CPE in its stand.
24
3FE-47511-AAAA-TCZZA Issue: 01
Page 31
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet
INTERNET
WPS
PAI R
RESET
POWER
28229
Release 05.08.01 | June 2018 | Edition 01
Figure 4 A-020W-A CPE
A-020W-A CPEs provide the following functions:
GE Ethernet uplink
Concurrent 802.11n 2x2 MIMO in 2.4GHz and 802.11ac 2x2 MIMO in 5GHz
auto-negotiation for speed and duplex on a port by port basis
MDI/MDIX Ethernet auto-negotiation or manual configuration
routed mode per LAN port
Advanced data features: VLAN tag manipulation, classification, and filtering
Traffic classification and QoS capability
Internal Switch
Line Rate L2 traffic
UPnP IGD2.0 support
Internal DHCP server, with configurable DHCP pool and gateway
64/128 WEP encryption
WPA, WPA-PSK/TKIP
WPA2, WPA2-PSK/AES
support for multiple SSIDs (private and public instances); contact your Nokia
representative for further details.
WPS on/off button
Ethernet-based Point-to-Point (PPPoE) and IP over Ethernet (IPoE)
Network Address Translation (NAT)
Network Address Port Translation (NAPT)
Issue: 01 3FE-47511-AAAA-TCZZA 25
Page 32
A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01
ALG and UPnP port forwarding
DMZ
IP/MAC filter
Multi-level firewall
DNS server
DHCP client/server
support for HT40 and VHT80 modes for increased channel bandwidth
support for up to 32 simultaneous wireless connections
remote software image download

5.2.1 TR-069 object support for WiFi parameters

The A-020W-A CPE supports the status retrieval and configuration of the following WiFi parameters via TR-069:
channel
SSID
password for WPA and WEP
Tx power (transmission rate in dBm)
7368 ISAM CPE A-020W-A Product Guide
TR-069 management
These are the same TR-069 object parameters that are supported in the GUI. For more information, see Tables 21 and 22 in the chapter “Configure a A-020W-A”.

5.2.2 Independent TR69 session with SaaS

The prime communication between the Nokia cloud management solution and the A-020W-A CPE is TR-069.
To keep the Nokia Home WiFi management independent from the ACS of the carrier, The device can establish an independent TR-069 session with the SaaS.
The SaaS WiFi Care URL and credentials can be programmed from the ACS solution of the carrier, or they can be incorporated in the device pre-configuration.

5.2.3 TR69 authentication using TLS and CA certificates

A-020W-A CPE devices support encrypted remote TR-069 management using TLS, as well as ACS authentication using SHA-256 pre-installed certificates.
If the ACS URL is set to the https://... format, by default, the connection will use TLS without authentication mode. The A-020W-A CPE can also authenticate the ACS using a pre-installed CA certificate.
26
3FE-47511-AAAA-TCZZA Issue: 01
Page 33
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01

5.3 A-020W-A software and installation feature support

For information on installing or replacing the A-020W-A CPE, see:
Install a A-020W-A
Replace a A-020W-A

5.4 A-020W-A interfaces and interface capacity

Table 6 describes the supported interfaces and interface capacity for A-020W-A CPE devices.
Table 6 A-020W-A interface connection capacity
Type and model
A-020W-A 2 1
Maximum capacity
POTS 10/ 100
BASE-T
10/ 100/1000 1000 BASE-T
RF video (CATV)
MoCA VDSL2 E1/T1 Local
craft

5.4.1 A-020W-A connections and components

Figure 5 shows the physical connections for A-020W-A CPE devices.
GE uplink
Issue: 01 3FE-47511-AAAA-TCZZA 27
Page 34
A-020W-A unit data sheet
ON/OFF
WAN
LAN 2
LAN 1
28230
Release 05.08.01 | June 2018 | Edition 01
Figure 5 A-020W-A physical connections
7368 ISAM CPE A-020W-A Product Guide
Table 7 describes the physical connections for A-020W-A CPE devices.
Table 7 A-020W-A physical connections
Connection Description
On/Off button This button powers the unit on or off.
LAN 1/LAN 2 This connection is provided through Ethernet RJ-45 connectors. Up to two
WAN port This connection is provided through an RJ-45 Gigabit Ethernet interface. One
WPS ON/Off button This button is used to start the WiFi Protected Setup (WPS) of new WiFi devices.
Reset button Pressing the Reset button for less than 10 seconds reboots the device; pressing
Power input This connection is provided through the power connector. A power cable fitted with

5.5 A-020W-A LEDs

10/100/1000 Base-T Ethernet interfaces are supported.The Ethernet ports can support both data and in-band video services on both interfaces.
10/100/1000 Base-T Ethernet interface is supported.
the Reset button for 10 seconds resets the device to the factory defaults.
a barrel connector is used to make the connection.
Figure 6 shows the A-020W-A CPE LEDs.
28
3FE-47511-AAAA-TCZZA Issue: 01
Page 35
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet
INTERNET
WPS
PAI R
RESET
POWER
28229
Release 05.08.01 | June 2018 | Edition 01
Figure 6 A-020W-A LEDs
Table 8 provides LED descriptions for the A-020W-A CPE.
Table 8 A-020W-A LEDs
Indicator LED color and
behavior
Power Green
Off
Red (default until software is running)
WPS (2.4G and 5G)
Green solid
Green flashing
Off
Solid Red
INTERNET Green solid
Green flashing
Red
LED behavior description
Power on
Power off
Failed on startup (for example corrupt flash), self test failed on startup, or self test failed during regular operation.
WPS is successful (light turns off five minutes after successful WiFi setup)
WPS is in progress (light turns off after two minutes if WPS is unsuccessful)
WPS is not in progress
WPS error or overlapped (lights for 20 s and then turns off)
RG mode: Internet is up, IP address is assigned
Beacon mode: Connection to the access point is good, IP address is assigned
RG mode: Attempting to connect to the Internet
RG mode: Gateway has no Internet connection
Beacon mode: No or poor connection to the access point
Issue: 01 3FE-47511-AAAA-TCZZA 29
Page 36
A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01

5.6 A-020W-A detailed specifications

Table 9 lists the physical specifications for the A-020W-A CPE.
Table 9 A-020W-A physical specifications
Description Specification
Width 42.2 mm (1.66 in.)
Height 123.22 mm (4.85 in.)
Depth 112.64 mm (4.43 in.)
Weight [within ± 0.5 lb (0.23 kg)] 230g (0.5 lb)
Table 10 lists the power consumption specifications for the A-020W-A CPE.
Table 10 A-020W-A power consumption specifications
7368 ISAM CPE A-020W-A Product Guide
Maximum power (Not to exceed)
8 W 2 10/100/1000 Base-T Ethernet,
Condition Minimum
power
2 W interfaces/services not provisioned
WiFi operational
Condition
Table 11 lists the environmental specifications for the A-020W-A CPE.
Table 11 A-020W-A environmental specifications
Mounting method
On desk or shelf Operating: -5°C to 45°C (-23°F to 113°F)
Temperature range and humidity Altitude
ambient temperature
5% to 95% relative humidity, non-condensing
Storage: -20°C to 85°C (-4°F to 185°F)
Contact your Nokia technical support representative for more information

5.7 A-020W-A functional blocks

A-020W-A CPE devices are single-residence units that support Wireless (WiFi) service. WiFi service on these devices is compliant with the IEEE 802.11 standard. In addition to the WiFi service, these devices transmit Ethernet packets to two RJ-45 Ethernet ports.
30
Figure 7 shows the functional blocks for the A-020W-A CPE.
3FE-47511-AAAA-TCZZA Issue: 01
Page 37
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet
Flash Clock UART EEPROMDDR3
GE
PHY
GE
PHY
GE
PHY
RJ-45 RJ-45RJ-45
LEDs LEDs
2.4G WIFI PA & LNA
Circuit
2.4G
Antenna*2
SoC
DDR3 PBI I2C GPIO GPIO
PCIe 0
Chain 1
Chain
0
5G WIFI
LNA & SW
Circuit
5G
Antenna*2
Chain
2
3.3V
1.5V
1.0V
1.6V
1.1V
Powe r
Regulators
12V
Powe r
In
28228
5G WIFI
PA
Circuit
Chain
3
5G WIFI
PA
Circuit
5G WIFI
LNA & SW
Circuit
WiFi SoC
Release 05.08.01 | June 2018 | Edition 01
Figure 7 Single-residence WiFi CPE with Gigabit Ethernet

5.8 A-020W-A standards compliance

A-020W-A CPE devices are compliant with the following standards:
IEEE 802.1D (bridging), 802.1p (QoS), 802.1q (VLAN)
IEEE 802.3 (2012) (Ethernet standard)
IEEE 802.11n/ac 2x2 (WiFi 5G) and 802.11b/g/n 2x2 (WiFi 2.4G)

5.9 A-020W-A special considerations

Issue: 01 3FE-47511-AAAA-TCZZA 31
This section describes the special considerations for A-020W-A CPE devices.
Page 38
A-020W-A unit data sheet
Release 05.08.01 | June 2018 | Edition 01

5.9.1 WiFi service

A-020W-A CPE devices feature WiFi service as well as data services. WiFi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections. This device complies with the IEEE 802.11 standards, which the WiFi Alliance defines as the basis for WiFi technology.
5.9.1.1 WiFi standards and certifications
The WiFi service on A-020W-A CPE devices support the following IEEE standards and WiFi Alliance certifications:
compliant with IEEE 802.11 standards
certified for IEEE 802.11b/g/n/ac standards
WPA support including WPA-PSK
certified for WPA2-Personal and WPA2-Enterprise
7368 ISAM CPE A-020W-A Product Guide
5.9.1.2 WiFi GUI features
A-020W-A CPE devices have HTML-based WiFi configuration GUIs.
In addition to the traditional web-based GUI, the home user can download and use a mobile app for managing the A-020W-A CPE.

5.9.2 A-020W-A considerations and limitations

None.
32
3FE-47511-AAAA-TCZZA Issue: 01
Page 39
7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A
Release 05.08.01 | June 2018 | Edition 01

6 Install a A-020W-A

6.1 Purpose

6.2 General

6.3 Prerequisites

6.4 Recommended tools

6.5 Safety information
6.6 Procedure
6.1 Purpose
This chapter provides the steps to install a A-020W-A CPE.
6.2 General
The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE.
6.3 Prerequisites
You need the following items before beginning the installation:
all required cables
6.4 Recommended tools
You need the following tools for the installation:
RJ-45 Ethernet cable
paper clip
Issue: 01 3FE-47511-AAAA-TCZZA 33
Page 40
Install a A-020W-A
Release 05.08.01 | June 2018 | Edition 01

6.5 Safety information

7368 ISAM CPE A-020W-A Product Guide
Read the following safety information before installing the unit.
Danger 1 — Hazardous electrical voltages and currents can
cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.
Danger 2 — Make sure all sources of power are turned off and
have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding.
Danger 3 — Always contact the local utility company before
connecting the enclosure to the utilities.
Caution — Keep indoor devices out of direct sunlight.
Prolonged exposure to direct sunlight can damage the unit.
Note 1 — Observe the local and national laws and regulations
that may be applicable to this installation.
Note 2 — Observe the following:
The device should be installed in accordance with the
applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC.
The device must be installed by qualified service personnel.
Indoor units must be installed with cables that are suitably
rated and listed for indoor use.
See the detailed specifications in the A-020W-A unit data
sheet for the temperature ranges for these devices.
34
3FE-47511-AAAA-TCZZA Issue: 01
Page 41
7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A
ON/OFF
WAN
LAN 2
LAN 1
28230
Release 05.08.01 | June 2018 | Edition 01

6.6 Procedure

Use this procedure to install a A-020W-A CPE.
1 Place the unit on a flat surface, such as a desk or shelf.
Note — The A-020W-A CPE cannot be stacked with another A-020W-A
or with other equipment. The installation requirements are:
allow a minimum 100 mm clearance above the top cover
allow a minimum 50 mm clearance from the side vents
do not place any heat source directly above the top cover or below the
bottom cover
2 Review the connection locations as shown in Figures 8.
Figure 8 A-020W-A connections
3 Connect the Ethernet cables to the RJ-45 ports; see Figure 8 for the location of the RJ-45
ports.
4 Connect the WAN cable to the RJ-45 WAN port; see Figure 8 for the location of the RJ-45
WAN port.
Issue: 01 3FE-47511-AAAA-TCZZA 35
Page 42
Install a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
5 Connect the power cable to the power connector.
Note — Observe the following:
Units must be powered by a Listed or CE approved and marked
limited power source power supply with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE.
6 Power up the unit by using the On/Off power switch.
7 Verify the LEDs and voltage status.
8 Activate and test the services.
9 If necessary, reset the A-020W-A CPE.
Note — Resetting the device will return all settings to factory default
values; any configuration customization will be lost.
i Locate the Reset button as shown in Figure 8.
ii Insert the end of a straightened paper clip or other narrow object into the hole in the
Reset button to reset the device.
10 STOP. This procedure is complete.
36
3FE-47511-AAAA-TCZZA Issue: 01
Page 43
7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A
Release 05.08.01 | June 2018 | Edition 01

7 Replace a A-020W-A

7.1 Purpose

7.2 General

7.3 Prerequisites

7.4 Recommended tools

7.5 Safety information
7.6 Procedure
7.1 Purpose
This chapter provides the steps to replace a A-020W-A CPE.
7.2 General
The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE.
7.3 Prerequisites
You need the following items before beginning the installation:
all required cables
7.4 Recommended tools
You need the following tools for replacing the A-020W-A CPE:
RJ-45 Ethernet cable
paper clip
Issue: 01 3FE-47511-AAAA-TCZZA 37
Page 44
Replace a A-020W-A
Release 05.08.01 | June 2018 | Edition 01

7.5 Safety information

7368 ISAM CPE A-020W-A Product Guide
Read the following safety information before replacing the unit.
Danger 1 — Hazardous electrical voltages and currents can
cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.
Danger 2 — Make sure all sources of power are turned off and
have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding.
Danger 3 — Always contact the local utility company before
connecting the enclosure to the utilities.
Caution — Keep indoor devices out of direct sunlight.
Prolonged exposure to direct sunlight can damage the unit.
Note 1 — Observe the local and national laws and regulations
that may be applicable to this installation.
Note 2 — Observe the following:
The device should be installed in accordance with the
applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC.
The device must be installed by qualified service personnel.
Indoor units must be installed with cables that are suitably
rated and listed for indoor use.
See the detailed specifications in the A-020W-A unit data
sheet for the temperature ranges for these devices.
38
3FE-47511-AAAA-TCZZA Issue: 01
Page 45
7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A
ON/OFF
WAN
LAN 2
LAN 1
28230
Release 05.08.01 | June 2018 | Edition 01

7.6 Procedure

Use this procedure to replace a A-020W-A CPE.
1 Power down the unit by using the on/off power switch. See Figure 9 for the connections on
the A-020W-A CPE.
Figure 9 A-020W-A connections
2 Disconnect the WAN, Ethernet, and power cables from the A-020W-A CPE; see Figure 9 for
the connector locations on the A-020W-A.
3 Replace the A-020W-A CPE with the new A-020W-A. The device can be placed on any flat
surface, such as a desk or shelf.
4 Connect the Ethernet cables directly to the RJ-45 ports; see Figure 9 for the location of the
RJ-45 ports.
5 Connect the WAN cable directly to the RJ-45 port; see Figure 9 for the location of the RJ-45
WAN port.
Issue: 01 3FE-47511-AAAA-TCZZA 39
Page 46
Replace a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
6 Connect the power cable to the power connector.
Note — Observe the following:
Units must be powered by a Listed or CE approved and marked
limited power source with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE.
7 Power up the unit by using the On/Off power button.
8 Verify the LEDs and voltage status.
9 Activate and test the services.
10 If necessary, reset the A-020W-A CPE.
Note — Resetting the device will return all settings to factory default
values; any configuration customization will be lost.
i Locate the Reset button on a A-020W-A CPE, as shown in Figure 9.
ii Insert the end of a straightened paper clip or other narrow object into the hole in the
Reset button to reset the device.
11 STOP. This procedure is complete.
40
3FE-47511-AAAA-TCZZA Issue: 01
Page 47
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01

8 Configure a A-020W-A

8.1 GUI configuration

8.1 GUI configuration
Use the procedures below to use the web-based GUI for the A-020W-A CPE.
The A-020W-A CPE is used as an Ethernet gateway to connect devices in the home to the Internet. The GUI provides a variety of features for the home network including routing and firewall capability. By using the GUI, users can configure the right network connectivity fort all equipment in their home, including personal computers, set-top boxes, mobile phones, and other consumer electronics devices, to the Internet.

8.1.1 Login

Use the procedure below to login to the web-based GUI for the A-020W-A CPE.
Procedure 6 Login to web-based GUI
1 Open a web browser and enter the IP address of the A-020W-A CPE in the address bar.
The login window appears.
The default gateway IP address is http://192.168.18.1. You can connect to this IP address using your web browser after connecting your PC to one of Ethernet ports of the A-020W-A CPE. The static IP address of your PC must be in the same 192.168.18.x subnet as the A-020W-A.
2 Enter your username and password in the Log in window, as shown in Figure 10.
The default user name is admin. The default password is a random number, which is included in the A-020W-A CPE kit.
Issue: 01 3FE-47511-AAAA-TCZZA 41
Page 48
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Figure 10 Web login window
Caution — If you forget the current username and password, press the
reset button for 10s and the default values for the username and password will be recovered at startup.
Pressing the Reset button for less than 10 seconds reboots the A-020W-A CPE; pressing the Reset button for 10 seconds resets the A-020W-A to the factory defaults.
3 Click Login. The Device Information screen appears.
Note — To help protect the security of your Internet connection, the
application displays a pop-up reminder to change both the WiFi password and the A-020W-A CPE password.
To increase password security, use a minimum of 10 characters, consisting of a mix of numbers and upper and lowercase letters.
4 STOP. This procedure is complete.

8.1.2 Device and connection status

The A-020W-A CPE supports the retrieval of a variety of device and connection information, including:
device information
LAN status
WAN status
WAN status IPv6
42
3FE-47511-AAAA-TCZZA Issue: 01
Page 49
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
home networking information
statistics
Procedure 7 Device information retrieval
1 Select Status > Device Information from the top-level menu in the Ethernet Gateway window,
as shown in Figure 11.
Figure 11 Device Information window
Table 12 describes the fields in the Device Information window.
Table 12 Device Information parameters
Field Description
Device Name Mnemonic of the A-020W-A CPE
Vendor Name of the vendor
Serial Number Serial number of the A-020W-A CPE
Hardware version Hardware version of the A-020W-A CPE
Boot version Boot version of the A-020W-A CPE
Software version Software version of the A-020W-A CPE
Chipset Chipset of the A-020W-A CPE
(1 of 2)
Issue: 01 3FE-47511-AAAA-TCZZA 43
Page 50
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Field Description
Device Running Time Amount of time the device has run since last reset in hours, minutes,
and seconds
(2 of 2)
2 Click Refresh to update the displayed information.
3 STOP. This procedure is complete.
44
3FE-47511-AAAA-TCZZA Issue: 01
Page 51
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 8 LAN status retrieval
1 Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as
shown in Figure 12.
Figure 12 LAN status window
Table 13 describes the fields in the LAN status window.
Issue: 01 3FE-47511-AAAA-TCZZA 45
Page 52
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Table 13 LAN status parameters
Field Description
Wireless Information
Wireless Status Indicates whether the wireless is on or off
Wireless Channel Wireless channel number
SSID Name Name of each SSID
Wireless Encryption Status Encryption type used on the wireless connection
Wireless Rx Packets Number of packets received on the wireless connection
Wireless Tx Packets Number of packets transmitted on the wireless connection
Wireless Rx Bytes Number of bytes received on the wireless connection
Wireless Tx Bytes Number of bytes transmitted on the wireless connection
Power Transmission (mW) Power of the wireless transmission, in mW
Ethernet Information
Ethernet Status Indicates whether the Ethernet connection is on or off
Ethernet IP Address IP address of the Ethernet connection
Ethernet Subnet Mask Subnet Mask of the Ethernet connection
Ethernet MAC Address MAC address of the Ethernet connection
Ethernet Rx Packets Number of packets received on the Ethernet connection
Ethernet Tx Packets Number of packets transmitted on the Ethernet connection
Ethernet Rx Bytes Number of bytes received on the Ethernet connection
Ethernet Tx Bytes Number of bytes transmitted on the Ethernet connection
46
2 Click Refresh to update the displayed information.
3 STOP. This procedure is complete.
3FE-47511-AAAA-TCZZA Issue: 01
Page 53
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 9 WAN status retrieval
1 Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as
shown in Figure 13.
Figure 13 WAN Status window
Table 14 describes the fields in the WAN Status window.
Table 14 WAN Status parameters
Field Description
WAN connection list Drop-down menu listing all WAN connections. The connection shown is the
Connection Mode Connection mode of the WAN connection
Enable/Disable Select this checkbox to enable the WAN connection
VLAN VLAN ID
(1 of 2)
connection for which WAN status will be shown.
Issue: 01 3FE-47511-AAAA-TCZZA 47
Page 54
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Field Description
WAN Link Status Whether the WAN link is up or down
IPv4 Address IPv4 address
Netmask Netmask
Gateway IPv4 gateway address
Primary DNS Primary Domain Name Server
Second DNS Secondary Domain Name Server
Ethernet Link Status Whether the PON link is up or down
Tx Packets Number of packets transmitted on the WAN connection
Rx Packets Number of packets received on the WAN connection
Tx Dropped Number of packets dropped on the transmit WAN connection
Rx Dropped Number of packets dropped on the receive WAN connection
Err Packets Number of errored packets on the WAN connection
(2 of 2)
2 Click Refresh to update the displayed information.
3 STOP. This procedure is complete.
48
3FE-47511-AAAA-TCZZA Issue: 01
Page 55
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 10 WAN status IPv6 retrieval
1 Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window,
as shown in Figure 14.
Figure 14 WAN Status IPv6 window
Table 15 describes the fields in the WAN status IPv6 window.
Table 15 WAN status IPv6 parameters
Field Description
WAN connection list Drop-down menu listing all WAN connections. The connection selected is the
Enable/Disable Select this check box to enable the WAN connection
VLAN VLAN ID
WAN Link Status Whether the WAN link is up or down
IPv6 Address IPv6 address that identifies the device and its location
IPv6 Prefix IPv6 prefix
(1 of 2)
connection for which WAN status will be shown.
Issue: 01 3FE-47511-AAAA-TCZZA 49
Page 56
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Field Description
IPv6 Gateway IPv6 gateway address
Primary DNS Primary Domain Name Server address
Second DNS Secondary Domain Name Server address
Ethernet Link Status Whether the link is up or down
Tx Packets Number of packets transmitted on the WAN connection
Rx Packets Number of packets received on the WAN connection
Tx Dropped Number of packets dropped on the transmit WAN connection
Rx Dropped Number of packets dropped on the receive WAN connection
Err Packets Number of errored packets on the WAN connection
(2 of 2)
2 Click Refresh to update the displayed information.
3 STOP. This procedure is complete.
50
3FE-47511-AAAA-TCZZA Issue: 01
Page 57
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 11 Home networking information retrieval
1 Select Status > Home Networking from the top-level menu in the Ethernet Gateway window,
as shown in Figure 15.
Figure 15 Home Networking information window
Table 16 describes the fields in the Home Networking window.
Table 16 Home Networking parameters
Field Description
Local Interface
Ethernet Table displays the number of Ethernet connections and their settings
Wireless Table displays the number of wireless connections and their settings
Wireless Settings
(1 of 2)
Issue: 01 3FE-47511-AAAA-TCZZA 51
Page 58
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Field Description
Network Name Name of the wireless network access point
Access Point Hexadecimal address of the wireless access point
Local Devices
Table entry Each entry indicates the status (active or inactive), connection type, device name, IP
address, hardware address, and IP address allocation of each connected local device.
(2 of 2)
2 Click Delete to delete a particular local device connection.
3 Click Refresh to update the displayed information.
4 STOP. This procedure is complete.
Procedure 12 Statistics retrieval
1 Select Status > Statistics from the top-level menu in the Ethernet Gateway window.
Statistics are available for LAN ports, WAN ports, and WLAN.
Figure 16 shows the statistics for the LAN ports.
52
3FE-47511-AAAA-TCZZA Issue: 01
Page 59
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Figure 16 Statistics window (LAN port statistics shown)
2 Click Refresh to update the displayed information.
3 STOP. This procedure is complete.

8.1.3 Network configuration

The A-020W-A CPE also supports network configuration, including:
LAN
LAN IPv6
WAN
WAN DHCP
Wireless 2.4G
Wireless 5G
wireless schedule
DNS
Issue: 01 3FE-47511-AAAA-TCZZA 53
Page 60
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
TR-069
QoS Configuration
Procedure 13 LAN configuration
1 Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown
in Figure 17.
Figure 17 LAN settings window
7368 ISAM CPE A-020W-A Product Guide
54
Table 17 describes the fields in the LAN window.
Table 17 LAN parameters
Field Description
IPv4 Address IP Address of the A-020W-A CPE
Subnet Mask Subnet mask of the A-020W-A CPE
DHCP enable Select this check box to enable DHCP
DHCP Start IP Address Starting DHCP IP address
(1 of 2)
3FE-47511-AAAA-TCZZA Issue: 01
Page 61
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Field Description
DHCP End IP Address Ending DHCP IP address
DHCP Lease Time DHCP lease time (in min)
Primary DNS Primary domain name server address
Secondary DNS Secondary domain name server address
Static DHCP MAC Address Hexadecimal MAC address to associate to the LAN
Static DHCP IP Address IP address to associate to the bound MAC address
(2 of 2)
2 Configure the LAN.
3 Click Save.
4 Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP
Entry fields and then clicking Add. Repeat for all MAC addresses to be bound.
5 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 55
Page 62
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 14 LAN IPv6 networking configuration
1 Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as
shown in Figure 18.
Figure 18 LAN IPv6 network window
7368 ISAM CPE A-020W-A Product Guide
56
Table 18 describes the fields in the LAN IPv6 network window.
Table 18 LAN IPv6 network parameters
Field Description
DNS Server Choose a DNS server from the drop-down menu.
Prefix Config Choose a prefix config option from the drop-down menu, either WANConnection
(prefix will be obtained from the WAN) or Static (enables you to enter the prefix).
Prefix This field appears if you selected the “Static” option for the “prefix config” field.
Type a connection.
Interface This field appears if you selected the Wan Connection option for the “prefix
config” field. Choose a WAN connection interface from the drop-down menu.
(1 of 2)
3FE-47511-AAAA-TCZZA Issue: 01
Page 63
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Field Description
DHCP Start IP Address Enter the starting DHCP IP address.
DHCP End IP Address Enter the ending DHCP IP address.
Whether the address info through DCHP
Whether other info obtained through DHCP
Maximum interval for periodic RA messages
Minimum interval for periodic RA messages
(2 of 2)
Select this check box to enable address information retrieval through DHCP.
Select this check box to enable retrieval of other information through DHCP.
Enter the maximum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800.
Enter the minimum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800.
2 Choose a DNS server, Prefix Config, and Interface.
3 Enter the DHCP configuration information.
4 Enter the maximum and minimum intervals for RA messages.
5 Click Save/Apply.
6 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 57
Page 64
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 15 WAN networking configuration
1 Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown
in Figure 19.
Figure 19 WAN window
7368 ISAM CPE A-020W-A Product Guide
58
Table 19 describes the fields in the WAN window.
Table 19 WAN parameters
Field Description
WAN Connection List Choose a WAN connection from the drop-down menu to set the connection
parameters
Connection Type Select a connection type: IPoE or PPPoE
IP Mode Choose an IP mode from the drop-down menu: IPv4 or IPv6
Enable/Disable Select this checkbox to enable the WAN connection
NAT Select this checkbox to enable NAT
Service Select the checkboxes to enable service types for this connection
Enable VLAN Select this checkbox to enable VLAN
VLAN ID Enter the VLAN ID
(1 of 2)
3FE-47511-AAAA-TCZZA Issue: 01
Page 65
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Field Description
VLAN PRI Enter the VLAN PRI
WAN IP Mode Choose an IP mode from the drop-down menu
Manual DNS Enter a DNS
(2 of 2)
2 Configure a specific WAN connection.
3 Click Save.
4 STOP. This procedure is complete.
Procedure 16 WAN DHCP configuration
1 Select Network > WAN DHCP from the top-level menu in the Ethernet Gateway window, as
shown in Figure 20.
Figure 20 WAN DHCP window
Table 20 describes the fields in the WAN DHCP window.
Issue: 01 3FE-47511-AAAA-TCZZA 59
Page 66
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Table 20 WAN DHCP parameters
Field Description
WAN Connection List Choose a WAN connection from the drop-down menu
DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50
Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 (vendor class identifier)
Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 (client identifier)
2 Configure a WAN DHCP option.
3 Click Save.
4 STOP. This procedure is complete.
60
3FE-47511-AAAA-TCZZA Issue: 01
Page 67
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 17 Wireless (2.4GHz) networking configuration
1 Select Network > Wireless (2.4GHz) from the top-level menu in the Ethernet Gateway
window, as shown in Figure 21.
Figure 21 Wireless (2.4GHz) network window
Table 21 describes the fields in the Wireless 2.4GHz network window.
Table 21 Wireless 2.4GHz network parameters
Field Description
Enable Select this check box to enable WiFi
(1 of 2)
Issue: 01 3FE-47511-AAAA-TCZZA 61
Page 68
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Field Description
Mode Choose a WiFi mode from the drop-down menu:
auto (b/g/n)
b
g
n
b/g
Bandwidth Choose 20 MHz or 40 MHz from the drop-down menu.
Channel Choose a channel from the drop-down menu or choose Auto to have the channel
Transmitting Power Choose the percentage transmitting power from the drop-down menu
WMM Select this check box to enable or disable wireless multi media
Total MAX Users Enter the total number of MAX users
SSID Select Choose the SSID from the drop-down menu
SSID Name Enter the SSID name
Enable SSID Enable or disable SSID from this drop-down menu
SSID Broadcast Enable or disable SSID broadcast from this drop-down menu
MAX Users Enter the number of MAX users
Encryption Mode Choose an encryption mode from the drop-down menu:
automatically assigned
OPEN
WEP
WPA/WPA2 Personal
WPA/WPA2 Enterprise
WPA Version Choose a WPA version from the drop-down menu:
WPA1
WPA2
WPA1/WPA2
WPA Encryption Mode
Choose a WPA encryption mode from the drop-down menu:
TKIP
AES
TKIP/AES
WPA Key Enter the WPA key
Enable WPS Enable or disable WPS from this drop-down menu
WPS Mode Select a WPS mode from the drop-down menu: PBC (Push Button Connect) or PIN
(Personal Identification Number)
62
(2 of 2)
2 Configure the WiFi connection.
3 If you have enabled and configured WPS, click WPS connect.
3FE-47511-AAAA-TCZZA Issue: 01
Page 69
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
4 Click Save.
5 STOP. This procedure is complete.
Procedure 18 Wireless (5GHz) networking configuration
1 Select Network > Wireless (5GHz) from the top-level menu in the Ethernet Gateway window,
as shown in Figure 22.
Figure 22 Wireless (5GHz) network window
Issue: 01 3FE-47511-AAAA-TCZZA 63
Page 70
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Table 22 describes the fields in the Wireless 5GHz network window.
Table 22 Wireless 5GHz network parameters
Field Description
Enable Select this check box to enable WiFi
Bandwidth Choose from:
20 MHz
40 MHz
80 MHz
Channel Choose a channel from the drop-down menu or choose Auto to have the channel
Transmitting Power Choose a percentage for the transmitting power from the drop-down menu:
automatically assigned
Low (20%)
Medium (40%)
High (60%)
Maximum (100%)
WMM Select this check box to enable or disable wireless multi media
Enable MU-MIMO Choose Enable or disable MU-MIMO from this drop-down menu
The default is Enable, which enables users and wireless terminals to communicate with each other.
MU-MIMO may decrease WiFi performance for clients who do not support it, in which case Nokia recommends that you choose Disable.
Total MAX Users Enter the total number of MAX users
DFS re-entry Select this check box to enable or disable DFS re-entry
SSID Select Choose the SSID from the drop-down menu
SSID Name Change the name of the selected SSID
Enable SSID Choose Enable or disable SSID from this drop-down menu
SSID Broadcast Choose Enable or disable SSID broadcast from this drop-down menu
MAX Users Enter the number of MAX users
Encryption Mode Choose an encryption mode from the drop-down menu:
OPEN
WEP
WPA/WPA2 Personal
WPA/WPA2 Enterprise
WPA Key Enter the WPA key
Enable WPS Choose Enable or disable WPS from this drop-down menu
(1)(2)
64
Notes
(1)
When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options are no longer available: WPA version, WPA encryption mode, WPA key, Enable WPS, WPS mode.
(2)
When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options become available: Primary RADIUS server, port and password; Secondary RADIUS server, port, and password; RADIUS accounting port.
3FE-47511-AAAA-TCZZA Issue: 01
Page 71
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
2 Configure the Wireless connection.
3 If you have enabled and configured WPS, click WPS connect.
4 Click Save.
5 STOP. This procedure is complete.
Procedure 19 Wireless scheduling
1 Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway
window, as shown in Figure 23.
Figure 23 Wireless Schedule window
2 Select the Schedule Function check box to turn the wireless signal off for the configured
period.
3 Click the plus sign (+) to add a scheduling rule.
A separate panel appears for configuring wireless schedule rules.
4 Enter a start time and end time for the period in which you want the wireless signal off.
Issue: 01 3FE-47511-AAAA-TCZZA 65
Page 72
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
5 Choose Everyday or Individual Days from the drop-down menu.
6 If you chose Individual Days, select the check boxes for the desired days.
The Recurrence Pattern shows the rules created to date.
7 If desired, click the plus sign (+) to add more rules.
8 Click Save Changes.
9 STOP. This procedure is complete.
Procedure 20 DNS configuration
1 Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown
in Figure 24.
7368 ISAM CPE A-020W-A Product Guide
Figure 24 DNS network window
66
3FE-47511-AAAA-TCZZA Issue: 01
Page 73
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Table 23 describes the fields in the DNS network window.
Table 23 DNS network parameters
Field Description
DNS Proxy Select this check box to enable DNS proxy
Domain Name Domain name
IPv4 Address Domain IP address
Origin Domain Origin domain name
New Domain New domain name
2 Enter the domain name and IP address and click Add.
3 If required, associate an origin domain with a new domain, click Add.
4 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 67
Page 74
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 21 TR-069 configuration
1 Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as
shown in Figure 25.
Figure 25 TR-069 network window
7368 ISAM CPE A-020W-A Product Guide
Table 24 describes the fields in the TR-069 network window.
Table 24 TR-069 network parameters
Field Description
Periodic Inform Enable Select this check box to enable periodic inform updates
Periodic Inform Interval(s) Time between periodic inform updates, in seconds
URL URL of the auto-configuration server
Username Username used to log in to the A-020W-A CPE
Password Password used to log in to the A-020W-A CPE
Connect Request Username Username used to log in to the auto-configuration server
Connect Request Password Password used to log in to the auto-configuration server
2 Configure TR-069 by entering the required information.
68
3FE-47511-AAAA-TCZZA Issue: 01
Page 75
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
3 Click Save.
4 STOP. This procedure is complete.
Procedure 22 QoS configuration
1 Select Network > QoS Config from the top-level menu in the Ethernet Gateway window.
Figure 26 shows the window for configuring QoS L2 (Layer 2 packet sizes).
Figure 26 QoS Config window (L2)
Figure 27 shows the window for configuring QoS L3 (Layer 3 packet sizes).
Issue: 01 3FE-47511-AAAA-TCZZA 69
Page 76
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Figure 27 QoS Config window (L3)
70
Table 25 describes the fields in the QoS Config window.
3FE-47511-AAAA-TCZZA Issue: 01
Page 77
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Table 25 QoS Config parameters
Field Description
Type Choose a QoS service layer type from the drop-down menu, either L2 or L3.
Source MAC Enter the source MAC.
Select the Exclude check box to exclude the source MAC
Interface Choose an interface from the drop-down menu
DSCP Remark Enter the value for the DSCP mark (range: 0-63); valid only for L3 Criteria
802.1p Mark Enter the value for the 802.1p (range: 0-7)
Forwarding Policy Enter the number for the forwarding policy (range: 1-7)
Additional fields for L3
Protocol Choose a protocol from the drop-down menu, or select the Exclude check box
Application Choose an application from the drop-down menu
Source IP and Source IP Mask
Destination IP and Destination IP Mask
Source Port and Source Port Max
Destination Port and Destination Port Max
Enter the values for the source IP and IP mask, or select the Exclude check box
Enter the values for the destination IP and IP mask, or select the Exclude check box
Enter the values for the source port and port max (highest port number) or select the Exclude check box
Enter the values for the destination port and port max (highest port number), or select the Exclude check box
2 Choose a QoS type from the drop-down menu: L2 or L3.
3 Configure a QoS policy.
4 Click Add to add a QoS policy.
5 STOP. This procedure is complete.

8.1.4 Security configuration

The A-020W-A CPE also supports security configuration, including:
firewall
MAC filter
IP filter
URL filter
Issue: 01 3FE-47511-AAAA-TCZZA 71
Page 78
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
parental control
DMZ and ALG
access control
Procedure 23 Firewall configuration
1 Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as
shown in Figure 28.
Figure 28 Firewall window
7368 ISAM CPE A-020W-A Product Guide
72
Firewall security applies only to services provided by the A-020W-A CPE. Internet access from the LAN side is not affected by this firewall.
Three security levels are available: Off, Low, and High.
At the Off level, no firewall security is in effect,
At the Low level, pre-routing is supported: port forwarding, DMZ, host application, and host drop. Also supported are application services: DDNS, DHCP, DNS, H248, IGMP, NTP client, SSH, Telnet, TFTP, TR-069, and VoIP. The following types of ICMP messages are permitted: echo request and reply, destination unreachable, and TTL exceeded. Other types of ICMP messages are blocked. DNS proxy is supported from LAN to WAN but not from WAN to LAN.
At the High level, pre-routing and application services are not supported. UDP Port 8000 can be used to access the services, for example FTP can use 8021 and Telnet can use 8023. Regular UDP cannot be used. RG access is permitted via the LAN side but not via the WAN side.
3FE-47511-AAAA-TCZZA Issue: 01
Page 79
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Table 26 describes the fields in the firewall window.
Table 26 Firewall parameters
Field Description
Security level Choose the security level from the drop-down menu: Off, Low, or High
Attack Protect (Protection against DoS or DDoS attacks)
2 Configure the firewall.
3 Click Save.
4 STOP. This procedure is complete.
Choose enable or disable attack protect from the drop-down menu
The default is disable
Issue: 01 3FE-47511-AAAA-TCZZA 73
Page 80
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 24 MAC filter configuration
1 Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as
shown in Figure 29.
Figure 29 MAC filter window
7368 ISAM CPE A-020W-A Product Guide
74
Table 27 describes the fields in the MAC filter window.
3FE-47511-AAAA-TCZZA Issue: 01
Page 81
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Table 27 MAC filter parameters
Field Description
Ethernet Interface MAC filter
MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed
LAN Port Select the check boxes for the LAN ports
MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field
WiFi SSID (WLAN) MAC filter
MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed
SSID Select Choose an SSID option from the drop-down menu
Enable Select this check box to enable MAC filtering for WiFi SSID
MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field
2 Configure a MAC filter for the Ethernet interface.
3 Click Save.
4 If desired, select a MAC address and click the Delete column to delete a MAC address.
5 Click Refresh to update the information.
6 Configure a MAC filter for WiFi SSID (WLAN MAC filter).
7 Click Save.
8 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 75
Page 82
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 25 IP filter configuration
1 Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown
in Figure 30.
Figure 30 IP filter window
7368 ISAM CPE A-020W-A Product Guide
Table 28 describes the fields in the IP filter window.
Table 28 IP filter parameters
Field Description
Enable IP Filter Select this check box to enable an IP filter
Mode Choose an IP filter mode from the drop-down menu:
Drop for upstream
Drop for downstream
Internal Client Choose an internal client from the drop-down menu:
Customer setting - uses the IP address input below
IP - uses the connecting devices' IP to the device
Local IP Address Local IP address
Source Subnet Mask Source subnet mask
Remote IP Address Remote IP address
Destination Subnet Mask Destination subnet mask
Protocol Choose an application protocol or all from the drop-down menu
76
3FE-47511-AAAA-TCZZA Issue: 01
Page 83
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
2 Configure the IP filter.
3 Click Add.
4 STOP. This procedure is complete.
Procedure 26 URL filter configuration
1 Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as
shown in Figure 31.
Figure 31 URL Filter window
Note — You cannot use URL filtering for HTTPS. The URL is encrypted
when using HTTPS.
Table 29 describes the fields in the URL Filter window.
Issue: 01 3FE-47511-AAAA-TCZZA 77
Page 84
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Table 29 URL Filter parameters
Field Description
Enable URL filter Select the check box to enable the URL filter
URL filter type Select the radio button for Exclude URL or Include URL
URL Address Enter the URL address
Port Enter the port number; the default is 80
2 Configure the URL Filter.
3 Click Add Filter.
4 STOP. This procedure is complete.
Procedure 27 Parental control
1 Select Security > Parent Control from the top-level menu in the Ethernet Gateway window,
as shown in Figure 32.
Figure 32 Parental Control window
78
3FE-47511-AAAA-TCZZA Issue: 01
Page 85
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Table 30 describes the fields in the Parental Control window.
Table 30 Parental control parameters
Field Description
Policy Name Enter a name for the parental control policy or choose a policy from the list
Device The device for which the rule will apply
IP Enter the IPv4 address for the device or choose an IPv4 address from the list
Days of the week Choose Every Day, or Individual Days and select the check boxes for the days of the week
From/To Enter the times for the policy to be in effect
2 Select the Access Control check box.
3 Click the plus sign (+) to add a policy.
A separate panel appears for configuring the policy name, IP address of the device, and dates and times for the policy.
for which the policy applies
4 Configure the parental control policy.
5 Click Enable to activate the policy.
6 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 79
Page 86
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 28 DMZ and ALG configuration
1 Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window,
as shown in Figure 33.
Figure 33 DMZ and ALG window
7368 ISAM CPE A-020W-A Product Guide
Table 31 describes the fields in the DMZ and ALG window.
Table 31 DMZ and ALG parameters
Field Description
ALG Config Select the check boxes to enable the protocols to be supported by the ALG: FTP,
DMZ Config
WAN Connection List Choose a WAN connection from the drop-down menu
Enable DMZ Select this check box to enable DMZ on the chosen WAN connection
DMZ IP Address Choose Customer Setting and enter the DMZ IP address or choose the IP address
2 Configure ALG.
3 Click Save ALG.
4 Configure DMZ.
TFTP, SIP, H323, RTSP, L2TP, IPSEC, PPTP
of a connected device from the drop-down menu
80
3FE-47511-AAAA-TCZZA Issue: 01
Page 87
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
5 Click Save DMZ.
6 STOP. This procedure is complete.
Procedure 29 Access control configuration
This procedure describes how to configure the access control level (ACL).
Note 1 — ACL takes precedence over the firewall policy.
Note 2 — The trusted network object will be shared for all WAN
connections; it is not applied individually to a WAN connection.
1 Select Security > Access Control from the top-level menu in the Ethernet Gateway window,
as shown in Figure 34.
Figure 34 Access Control window
Table 32 describes the fields in the Access Control window.
Issue: 01 3FE-47511-AAAA-TCZZA 81
Page 88
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
Table 32 Access control parameters
Field Description
WAN Choose a connection from the drop-down menu
Trusted Network Enable Click to enable or disable
ICMP, Telnet, SSH, HTTP, TR-069, HTTPS
Source IP Start Enter a start IP address for the new subnet trusted network
Source IP End Enter an end IP address for the new subnet trusted network
2 Select a WAN connection from the drop-down menu.
3 Click to enable or disable Trusted Network.
4 Select an access control level for each of the six protocols: ICMP, Telnet, SSH, HTTP,
TR-069, and HTTPS for both the WAN and the LAN side.
Select an access control level for each protocol:
WAN side: Allow, Deny, or Trusted Network Only
LAN side: Allow or Deny
5 Click Save.
6 Optionally, add one or more subnet trusted networks.
The maximum number of entries is 32.
You can also use the Source IP fields to delete a previously created entry for a subnet trusted network.
7 STOP. This procedure is complete.

8.1.5 Application configuration

The A-020W-A CPE also supports application configuration, including:
port forwarding
port triggering
DDNS
NTP
UPnP and DLNA
82
3FE-47511-AAAA-TCZZA Issue: 01
Page 89
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 30 Port forwarding configuration
1 Select Application > Port forwarding from the top-level menu in the Ethernet Gateway
window, as shown in Figure 35.
Figure 35 Port forwarding window
Table 33 describes the fields in the port forwarding window.
Table 33 Port forwarding parameters
Field Description
Application Name Choose an application name from the drop-down menu
WAN Port WAN port range
LAN Port LAN port range
Internal Client Choose a connected device from the drop-down menu and enter the associated
Protocol Choose the port forwarding protocol from the drop-down menu:
IP address
TCP
UDP
TCP/UDP
Enable Mapping Select this check box to enable mapping
WAN Connection List Choose a WAN connection from the drop-down menu
Note: only active devices are shown on this menu
Issue: 01 3FE-47511-AAAA-TCZZA 83
Page 90
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
2 Configure port forwarding.
3 Click Add.
4 STOP. This procedure is complete.
Procedure 31 Port triggering
1 Select Application > Port Triggering from the top-level menu in the Ethernet Gateway
window, as shown in Figure 36.
Figure 36 Port Triggering window
7368 ISAM CPE A-020W-A Product Guide
84
Table 33 describes the fields in the Port Triggering window.
Table 34 Port triggering parameters
Field Description
Application Name Choose an application name from the drop-down menu
(1 of 2)
3FE-47511-AAAA-TCZZA Issue: 01
Page 91
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Field Description
Open Port Enter the open port range
Triggering Port Enter the triggering port range
Expire Time Enter the expiration time in seconds
Open Protocol Choose the open port protocol from the drop-down menu:
TCP
UDP
TCP/UDP
Trigger Protocol Choose the triggering port protocol from the drop-down menu:
TCP
UDP
TCP/UDP
Enable Triggering Select this check box to enable port triggering
WAN Connection List Choose a WAN connection from the drop-down menu
Note: only active devices are shown on this menu
(2 of 2)
2 Configure port triggering.
3 Click Add.
4 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 85
Page 92
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 32 DDNS configuration
1 Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as
shown in Figure 37.
Figure 37 DDNS window
7368 ISAM CPE A-020W-A Product Guide
Table 35 describes the fields in the DDNS window.
Table 35 DDNS parameters
Field Description
WAN Connection List Choose a WAN connection from the drop-down menu
Enable DDNS Select this check box to enable DDNS on the chosen WAN connection
ISP Choose an ISP from the drop-down menu.
Domain Name Enter the domain name for the DDNS server
Username Enter the DDNS username
Password Enter the DDNS password
2 Configure DDNS.
86
3FE-47511-AAAA-TCZZA Issue: 01
Page 93
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
3 Click Save.
4 STOP. This procedure is complete.
Procedure 33 NTP configuration
1 Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown
in Figure 38.
Figure 38 NTP window
2 Select the Enable NTP Service check box.
3 Click Save.
4 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 87
Page 94
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 34 UPnP and DLNA configuration
1 Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway
window, as shown in Figure 39.
Figure 39 UPnP and DLNA window
7368 ISAM CPE A-020W-A Product Guide
88
2 Select the Enable UPnP check box to enable UPnP.
3 Click Save/Apply.
4 STOP. This procedure is complete.

8.1.6 Maintenance

The A-020W-A CPE supports maintenance tasks, including:
password change
device management
backup and restore
firmware upgrade
device reboot
3FE-47511-AAAA-TCZZA Issue: 01
Page 95
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
restore factory defaults
diagnostics
log
Procedure 35 Password configuration
A password must adhere to the following password rules:
the password may consist of uppercase letters, lowercase letters, digital numbers, and
the following special characters ! # + , - / @ _ : = ]
the password length must be from 8 to 24 characters
the first character must be a digital number or a letter
the password must contain at least two types of characters: numbers, letters, or special
characters
the same character must not appear more than 8 times in a row
When the password meets the password rules, the application displays the message “Your password has been changed successfully”.
When the password does not meet the password rules, the application displays a message to indicate which password rule has not been followed, for example:
the password is too short
the password is too long
Issue: 01 3FE-47511-AAAA-TCZZA 89
Page 96
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide
the first character cannot be a special character
there are not enough character classes
1 Select Maintenance > Password from the top-level menu in the GPON Home Gateway
window, as shown in Figure 40.
Figure 40 Password window
90
Table 36 describes the fields in the password window.
Table 36 Password parameters
Field Description
New Password New password (must adhere to the password rules described above)
Re-enter Password Must match the new password entered above exactly
Prompt Message Password prompt message
2 Configure the new password.
3 Click Save.
4 STOP. This procedure is complete.
3FE-47511-AAAA-TCZZA Issue: 01
Page 97
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 36 Device management
1 Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway
window, as shown in Figure 41.
Figure 41 Device Management window
Table 37 describes the fields in the Device Management window.
Table 37 Device Management parameters
Field Description
Host Name Choose a host from the drop-down menu
Host Alias Enter an alias for the chosen host
2 Configure an alias for a specific host.
3 Click Add.
4 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 91
Page 98
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 37 Backup and Restore
1 Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway
window, as shown in Figure 42.
Figure 42 Backup and Restore window
7368 ISAM CPE A-020W-A Product Guide
92
2 Click Select File and choose the backup file.
3 Click Import Config File to restore the A-020W-A CPE to the saved backup or click Export
Config File to export the current configuration to the backup file.
4 STOP. This procedure is complete.
3FE-47511-AAAA-TCZZA Issue: 01
Page 99
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 38 Upgrade firmware
1 Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway
window, as shown in Figure 43.
Figure 43 Firmware Upgrade window
2 Click Select File and choose the new firmware file.
3 Click Upgrade to upgrade the firmware.
4 STOP. This procedure is complete.
Issue: 01 3FE-47511-AAAA-TCZZA 93
Page 100
Configure a A-020W-A
Release 05.08.01 | June 2018 | Edition 01
Procedure 39 Reboot
1 Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway
Figure 44 Reboot Device window
7368 ISAM CPE A-020W-A Product Guide
window, as shown in Figure 44.
94
2 Click Reboot to reboot the A-020W-A CPE.
3 STOP. This procedure is complete.
3FE-47511-AAAA-TCZZA Issue: 01
Loading...