the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia 6260 are trademarks or registered trademarks of Nokia Corporation.
Other product and company names mentioned herein may be trademarks or tradenames of their respective
owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any
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The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH
ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR
EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO
BE SUBJECT TO INTERFERENCE.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the
phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced
without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any
ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Note: New battery's full performance is achieved only after two or three complete charge and discharge
cycles!
Note that a new battery's full performance is achieved only after two or three complete charge and discharge
cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a
charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery
will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen)
causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when
you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the
connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the
capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A
phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries'
performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any
errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
RM-25
Nokia 6260 Service Manual StructureNokia Customer Care
Nokia 6260 Service Manual Structure
1 General information
2 Parts and layouts
3 Phoenix installation
4 Phoenix instructions
5 Phoenix concepts
6 Service tools
7 Disassembly and reassembly instructions
8 Baseband troubleshooting
9 RF troubleshooting
10 Camera module troubleshooting
11 System module
12 Schematics
Glossary
Display and keypad features......................................................................................................................................................1–5
RM-25 product and modules......................................................................................................................................................1–8
Mobile enhancements..................................................................................................................................................................1–9
General specifications..........................................................................................................................................................1–10
Main RF characteristics for triple-band phones (Europe)..........................................................................................1–10
Table 3 Personal Information Management (PIM)................................................................................................................1–7
Table 10 Location Based Services..............................................................................................................................................1–7
Battery 760 mAh Li-IonBL-4C0670386
Retractable chargerAC-1027xxxx (variants)
ChargerACP-70675144
ChargerACP-80675195
ChargerACP-90675149
ChargerACP-120675294
Mobile chargerLCH-80675231
Mobile chargerLCH-90675120
Mobile chargerLCH-120675328
Car accessoriesTypeProduct code
Headrest handsfreeBHF-10694102
Headrest handsfreeBHF-30694158
Wireless car kitCK-1W0080774
Wireless car kitCARK1120085112
Car kitCARK126008xxxx (variants)
Universal car kitCK-7008xxxx (variants)
Mobile chargerLCH-120675328
Exploded view of Nokia RM-25..................................................................................................................................................2–5
Table 1 Mechanical parts list.......................................................................................................................................................2–6
Figure 1 Exploded view of Nokia RM-25..................................................................................................................................2–5
Phoenix installation steps in brief............................................................................................................................................3–5
Phoenix service software data package overview............................................................................................................3–21
Installing Phoenix data package............................................................................................................................................3–21
Uninstalling Phoenix data package.......................................................................................................................................3–28
List of Figures
Figure 1 Dongle not found...........................................................................................................................................................3–6
Figure 6 Installation status 1....................................................................................................................................................3–10
Figure 7 Installation status 2....................................................................................................................................................3–11
Phoenix is the DCT-4 generation service software for reprogramming, testing and tuning the phone.
To install Phoenix, you need to:
• Connect a DK2 Dongle or FLS-4S POS Flash Device
• Install the Phoenix Service SW
• Install the Data Package for Phoenix
• Configure users
• Manage connection settings (depends on the tools you are using)
Phoenix is now ready for FLS-4S Point Of Sales Flash Device use.
If you use FPS-8:
• Update FPS-8 SW
• Activate FPS-8
• Update JBV-1 Docking Station SW (only when needed)
Phoenix is now ready to be used with FPS-8 flash prommer and other tools as well.
The Phoenix Service Software installation contains:
• Service software support for all phone models included in the package
• Flash update package files for FPS-8* and FLS-4S programming devices
• All needed drivers for:
• DK2 dongle
• FLS-4S point of sales flash device
• USB devices
Note: Separate installation packages for flash update files and drivers are also available, but it is not
necessary to use them unless updates appear between Phoenix Service SW releases. If separate update
packages are used, they should be used after Phoenix and data packages have been installed.
Supported operating systems
• Windows 2000 and XP.
Hardware requirements for using Phoenix
• Minimum: Processor 300 MHz, RAM memory 64 MB, disk space 100 MB.
• Recommended for Windows 2000: Processor 700 MHz, RAM memory 256 MB, disk space 150 MB.
Installing Phoenix
Before you begin
• Check that a Dongle is attached to the parallel port of your computer.
• Download the installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) to your
computer (in C:\TEMP, for instance).
• Close all other programs.
• Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe) and follow the instructions
on the screen.
• Administrator rights may be required to be able to install Phoenix depending on the Operating System.
• If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.
If at any point during installation you get this message, Dongle is not found and installation can not continue:
Figure 1 Dongle not found
Possible reasons may be defective or too old PKD-1 Dongle (five digit serial number Dongle when used with
FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power to it is not supplied by external charger.
Check the COM/parallel ports used first! After correcting the problem Installation can be restarted.
For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help
function, which can be activated while running the program. Press the F1 key or the feature’s Help button to
activate a Help file.
Steps
1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation. Install Shield will prepare.
4. Choose destination folder, it is recommended to use the default folder C:\ProgramFiles\Nokia\Phoenix.
Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended).
If the operating system used requires restarting your computer ( Windows 98, SE, ME ) the Install Shield
Wizard will tell you about it. Select "Yes..." to reboot the PC immediatelly and "No..." to reboot the PC manually
afterwards.
Now the installation of Phoenix Service SW is ready and it can be used after:
• Installing Phone model specific Phone Data Package for Phoenix
• Configuring users and connections
• FLS-4S can be used right away
• FPS-8* can be used after updating Flash Update Package files for it
Phoenix update installation
If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to
update it when new versions are released.
Always use the latest available versions of both the Phoenix Service SW and the phone-specific Data Package.
Instructions can be found in phone model specific Technical Bulletins and Phone Data Package readme.txt files
(shown during installation).
To update the Phoenix you need to take exactly the same steps as when installing it for the first time:
• Download the installation package to your computer hard disk.
• Close all other programs.
• Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe).
• New version of Phoenix will be installed.
• Driver versions will be checked and updated.
When you update the Phoenix from old to new version (for example, a14_2004_16_4_47 to a15_2004_24_7_55),
the update will take place automatically without uninstallation.
If you try to update the Phoenix with the same version that you already have (for example, a15_2004_24_7_55
to a15_2004_24_7_55) you are asked if you want to uninstall the version of Phoenix you have on your PC. In this
case you can choose between total uninstallation and repair just like when you choose to uninstall Phoenix
service software from the Windows Control panel.
If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to a14_2004_16_4_47),
installation will be interrupted.
Figure 12 Installation interrupted
Always follow the instructions on the screen.
Uninstalling Phoenix
Context
Uninstallation can be done manually from Windows Control Panel - Add/Remove Programs.
Steps
1. Choose “Phoenix Service Software” and click "Add/Remove". Choose “Remove” to uninstall Phoenix.
If the operating system used requires rebooting, Install Shield Wizard will tell you about it. Select "Yes..." to
reboot the PC immediately and "No..." to reboot the PC manually afterwards.
If you experience any problems with service software or suspect that files have been lost, you can use the repair
function before completely reinstalling Phoenix. Note that the original installation package (for example,
phoenix_service_sw_a15_2004_24_7_55.exe) must be found on your PC when you run the repair setup.
Steps
1. Open Windows Control Panel -> Add/Remove Programs.
2. Select Phoenix Service Software and click Add/Remove.
Each product has its own data package (DP). The product data package contains all product-specific data files
to make the Phoenix Service Software and tools usable with a certain phone model:
• Product software Binary files
• Files for type label printing
• Validation file for the Faultlog repair data reporting system
• All product-specific configuration files for Phoenix software components
Data files are stored under C:\Program Files\Nokia\Phoenix (default).
Installing Phoenix data package
Before you begin
• Product Data Package contains all product-specific data to make the Phoenix Service Software and tools
usable with a certain phone model.
• Check that the dongle is attached to the parallel port of your computer.
• Install Phoenix Service SW.
• Download the installation package (for example, RM-25_dp_EA_v_1_0.exe) to your computer (for example, in
C:\TEMP).
• Close all other programs.
• Run the application file (for example, RM-25_dp_EA_ v_1_0.exe) and follow the instructions on the screen.
If you already have the Phoenix Service SW installed on your computer, you will need to update it when a new
Note: Very often the Phoenix Service SW and the phone-specific data package for Phoenix come in
pairs, meaning that a certain version of Phoenix can only be used with a certain version of the data
package. Always use the latest available versions of both. Instructions can be found in phone model
specific Technical Bulletins and readme.txt files of the data packages.
Steps
1. Run the RM-25_dp_EA_ v_1_0.exe to start installation.
2. Choose Next, and the files needed for installation will be extracted. Please wait.
In this view, you can see the contents of the data package. Read the text carefully. There should be
information about the Phoenix version needed with this data package.
You now have all phone model specific files installed in your Phoenix Service SW.
Next action
Now Phoenix can be used to for example flash phones and print type labels after:
• Configuring users
• Managing connections
• FLS-4S can be used right away
• FPS-8* can be used after updating Flash Update Package files for it.
Uninstalling Phoenix data package
Context
If you try to install the same version of Phoenix data package that you already have, you are asked if you want
to uninstall the version you have on your PC. Older versions of data packages don´t need to be uninstalled unless
instructions to do so are given in the readme.txt of the data package and bulletins concerning the release.
Please read all related documents carefully.
Steps
1. Answer OK to uninstall, Cancel if you don’t want to uninstall.
Configuring users in Phoenix.....................................................................................................................................................4–5
Managing connections in Phoenix...........................................................................................................................................4–6
Installing Flash support files for FPS-8* and FLS-4*.........................................................................................................4–10
Updating the FPS-8 Flash prommer SW................................................................................................................................4–14
Figure 2 Add information for new user 1................................................................................................................................4–5
Figure 3 Add information for new user 2................................................................................................................................4–6
Figure 4 Login, user configured..................................................................................................................................................4–6
Figure 25 FPS-8 info window....................................................................................................................................................4–16
Figure 28 FPS-8 info window....................................................................................................................................................4–17
Figure 35 Select program folder..............................................................................................................................................4–21
Existing connections can be selected, edited, deleted and new ones created by using this dialog.
Figure 7 Connections list
3. A connection can be created either manually or by using a Connection Wizard. To add new connection, choose
“Add” and select if you want to create it manually or by using the Wizard.
In the next dialogs you will be asked to select some settings for the connection. If you use the Wizard, connect
the tools and a phone to your PC and the wizard will automatically try to configure the correct connection.
iFor FLS-4S POS Flash Device, choose following connection settings:
• Media: FBUS
• COM Port: Virtual COM Port used by FLS-4 Please
Note: ALWAYS check this. Go to Windows -> Control Panel -> FLS Virtual Port -> Configuration.
Figure 9 FLS virtual port icon
ii For FPS-8 Flash Prommer, choose following connection settings:
• Media: FPS-8
• Port Num: COM Port where FPS-8 is connected
• COMBOX_DEF_MEDIA: FBUS
5. Click Finish to complete.
6. Activate the connection you want to use by clicking it and use up/down arrows to move it on top of the list.
Choose “Apply”. The connection is now selected and can be used after closing the “Manage Connections”
window.
Selected connection will be shown on the right hand bottom corner of the screen.
Figure 11 Connection information
7. To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it
is switched on and select Scan Product.
Figure 12 Scan product
When a product is found, Phoenix will load product support. Name of the loaded product support module
and its version information will be shown on the bottom of the screen.
Installing Flash support files for FPS-8* and FLS-4*
Before you begin
Note: Only separate installation package.
• Install Phoenix Service SW.
• Install phone model specific Data Package for Phoenix.
• The flash support files are delivered in the same installation package with Phoenix data packages or newer
Phoenix packages beginning from September 2003.
• Normally it is enough to install the Phoenix and phone data package only because the Phoenix installation
always includes the latest flash update package files for FLS-4S/FPS-8*.
• Separate installation package for flash support files is available, and the files can be updated according to
this instruction if updates appear between Phoenix/data package releases.
Context
If you are not using a separate installation package, you can skip this section and continue with FPS-8 Flash
prommer SW update after installing a new Phone Data package.
Steps
1. Start by double clicking flash_update_03_13_001.exe. Installation begins.
2. If the same version of Flash Update package already exists, and you want to reinstall it, the previous package
is first uninstalled. Restart installation again after that.
Figure 15 Uninstall flash update package
If you try to downgrade the existing version to older ones, the setup will be aborted. If you really want to
downgrade, uninstall newer files manually from Control Panel and then rerun the installation again.
Figure 16 Flash installation interrupted
If an older version exists on your PC and it needs to be updated, choose Next to continue installation.
5. FPS-8 SW can also be updated by pressing ”Update” button and selecting appropriate fps8upd.ini file Under
C:\Program Files\Nokia\Phoenix\Flash - directory
Figure 26 Flash directory window
6. All files can be loaded separately to FPS-8. To do this, just press right mouse button in ”Flash box files”
window and select filetype to be loaded.
More information and help can be found from “Help” dialog.
Before FPS-8 can be successfully used for phone programming, it must first be activated. Fill in first the “FPS-8
activation request” sheet, in the FPS-8 sales package and follow the instructions in the sheet.
When activation file is received (for example, 00000.in), copy it to C:\ProgramFiles\Nokia\Phoenix\BoxActivation
directory on your computer (this directory is created when Phoenix is installed).
Steps
1. Start Phoenix Service Software.
2. Select ”FPS-8 maintenance” from ”Flashing” menu.
Figure 27 FPS-8 maintenance
3. Select “Activate” in the “FPS8 Maintenance” window. The box will be activated after you click “Activate”.
5. Turn FPS-8 power off and on to complete deactivation.
Installing SW needed for the JBV-1 docking station SW update
Before you begin
The JBV-1 Docking Station contains Software (Firmware) which can be updated. You need the following
equipment to be able to update JBV-1 software:
• PC with USB connection
• Operating System supporting USB (Not Win 95 or NT)
• USB Cable (can be purchased from shops or suppliers providing PC hardware and accessories)
• JBV-1 Docking Station
• External Power Supply 11-16V
Before installation:
• Download Jbv1_18_update.zip file to your computer (eg C:\TEMP) from your download web site.
• Close all other programs.
• Follow instructions on the screen.
Context
The JBV-1 Docking Station is a common tool for all DCT-4 generation products. In order to make the JBV-1 usable
with different phone models, a phone-specific Docking Station Adapter is used for different service functions.
Steps
1.Note: DO NOT CONNECT THE USB CABLE/JBV-1 TO YOUR COMPUTER YET!
Run Jbv1_18_update.zip file and start SW Installation by double clicking Setup.exe. Files needed for
JBV-1 Package setup program will be extracted.
• If there is no previously installed JBV-1 Firmware update package installed on your computer, Windows
will detect connected USB cable and detect drivers for new HW. You will be prompted about this, please
follow the instructions and allow Windows to search and install the best drivers available.
• If there is a previously installed JBV-1 Firmware update package (v.17 or older) on your computer, please
update the JBV-1 USB driver. Please see the readme.txt file under C:\Program Files\Nokia\JBV-1 Firmware
Update\JBV-1USB driver folder for instructions on how to update the JBV-1 USB Driver.
After you have installed or updated the JBV-1 USB driver, the actual JBV-1 SW update can begin.
9.Go to folder C:\Program Files\Nokia\JBV-1 Firmware Update\JBV-1 Firmware Update and start JBV-1 Update
SW by double clicking fwup.exe.
JBV-1 Firmware update starts and shows current status of the JBV-1 connected. If firmware version read
from your JBV-1 is not the latest one available (v.17 or older), it needs to be updated to version 18 by
choosing Update Firmware.
10. If you simply want to check the SW version, choose Refresh Status.
Figure 37 Checking JBV-1 SW version
11. To update your JBV-1 to a new version (v.18) choose file JBV1v18.CDE and “Open”. Please wait, it takes a
while until you can hear a “click” from the JBV-1.
The older SW file JBV1v17.CDE is visible in this view only if the previous JBV-1 SW package has been installed
on your computer.
12. After a successful update, current JBV-1 status will be shown after you click OK.
Figure 39 JBV-1 SW update done
Figure 40 JBV-1 SW status
You have now updated the software of your JBV-1 docking station and it is ready for use.
Next action
If you have several docking stations you need to update, disconnect the power and USB cables from the previous
one and connect them to the next docking station. Click Refresh Status to see the current SW version and then
Update Firmware to update the SW.
After you have updated all docking stations, close the “JBV-1 Firmware Update” dialogue
Module jig service concept..........................................................................................................................................................5–8
JBV-1 service concept....................................................................................................................................................................5–9
Figure 5 Module jig service concept..........................................................................................................................................5–8
Figure 6 JBV-1 service concept....................................................................................................................................................5–9