without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
• Ensure all cables and wires are repositioned correctly.
• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
RM-178; RM-106; RM-199
ESD protectionNokia Customer Care
ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
RM-178; RM-106; RM-199
Company PolicyNokia Customer Care
Company Policy
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
RM-178; RM-106; RM-199
Nokia 6125; Nokia 6136 Service Manual StructureNokia Customer Care
Nokia 6125; Nokia 6136 Service Manual Structure
1 General Information
2 Parts Lists and Component Layouts
3 Service Software Instructions
4 Service Tools and Service Concepts
5 Disassembly / Reassembly Instructions
6 BB Troubleshooting and Manual Tuning Guide
7 RF Troubleshooting and Manual Tuning Guide
8 System Module
9 Schematics
Glossary
RM-178/106 product features and sales package...............................................................................................1–6
Product and module list........................................................................................................................................1–7
Mobile enhancements............................................................................................................................................1–8
Transceiver general specifications..................................................................................................................1–9
Main RF characteristics for GSM850/900/1800/1900 (quadband) and EDGE phones.................................1–9
Figure 1 View of RM-178........................................................................................................................................1–5
Figure 2 View of RM-106........................................................................................................................................1–6
RM-178; RM-106; RM-199
General InformationNokia Customer Care
RM-178/106 product selection
Nokia RM-178/106 support 850/900/1800/1900 MHz bands. RM-178/106 will support EGPRS packet data
connection (EDGE) in all these bands. Supported multislot class for both GPRS and EGPRS is MSC 10. RM-178/106
is based on G3.1S, RAP GSM engine.
According to GSM standard 05.05 it responds to class 4 (max. 2W) in EGSM 900, class 1 (1W) in GSM 1800 and
class 1 in GSM 1900. It also supports Bluetooth 1.2 standard. The handset has a full phase 2 Type Approval
and it complies with the GSM Type Approval. RM-178/106 also has a full CE approval and FCC approval.
Phone has 1.3 megapixel camera with integrated flash and with digital zoom up to 8x. Phone displays used
as viewfinders: the larger display for normal pictures; the small external display for self-portraits. Main display
resolution is 128x160 and supports 262, 144 colours. External mini display resolution is 96x65 and supports
65,536 colours.
RM-178/106 have stereo FM radio and music player and supports microSD card with hotswap possibility
The MMS implementation follows the OMA MMS 1.2, AMR and SMIL.
WAP 2.0 compatible XHTML browser over HTTP/TCP/IP stack communicates with a gateway in network.
The supported UI is S40, i.e. RM-178/106 software is based on ISA platform.
HS-11W
Wireless clip-on headsetHS-21W
Wireless stereo headsetHS-12W
Music standMD-1
Table 3 Car
EnhancementType
Nokia car kit phoneN616
Headrest handsfreeBHF-3
Basic handsfreeHF-3
Advanced car kit (sales pack) (EURO 1)CK-7W
Car kitCK-10
Plug-in car handsfreeHF-6W
Mobile holderCR-44
Mechanical spare parts overview....................................................................................................................2–6
Parts lists.................................................................................................................................................................2–7
Mechanical spare parts list...............................................................................................................................2–7
RM-178 component parts list...........................................................................................................................2–8
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
Table of Contents
Phoenix installation steps in brief........................................................................................................................3–5
Phone data package overview............................................................................................................................3–11
Installing phone data package...........................................................................................................................3–12
Uninstalling phone data package.......................................................................................................................3–15
Configuring users in Phoenix..............................................................................................................................3–17
Managing connections in Phoenix......................................................................................................................3–17
Installing flash support files for FPS-10.............................................................................................................3–19
Figure 5 Dongle not found.....................................................................................................................................3–6
Figure 18 New user configured..........................................................................................................................3–17
is ready to be used with FPS-10 flash prommer and other service tools.
Installing
Phoenix
Prerequisites
• Check that a dongle is attached to the parallel port of your computer.
• Download the
computer (in
• Close all other programs.
• Depending on your operating system, administrator rights may be required to install
• If uninstalling or rebooting is needed at any point, you will be prompted by the InstallShield program.
Phoenix
C:\TEMP
installation package (for example,
, for instance).
phoenix_service_sw_2004_39_x_xx.exe
Phoenix
) to your
.
Context
At some point during the installation procedure, you may get the following message:
Figure 5 Dongle not found
This may be a result of a defective or too old PKD-1 dongle.
Check the COM/parallel ports used. After correcting the problem, you can restart the installation.
For more detailed information, please refer to
Tip: Each feature in
program. Press the F1 key or the feature’s Help button to activate a Help file.
Phoenix
has its own Help function, which can be activated while running the
Phoenix
Help files.
Steps
1. To start the installation, run the application file (for example,
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
3. Read the disclaimer text carefully and click Yes.
Figure 6 Disclaimer text
4. Choose the destination folder.
The default folder
C:\ProgramFiles\Nokia\Phoenix
is recommended.
5. To continue, click Next.
To choose another location, click Browse (not recommended).
6. Wait for the components to be copied.
The progress of the installation is shown in the
Setup Status
window.
7. Wait for the drivers to be installed and updated.
The process may take several minutes to complete.
If the operating system does not require rebooting, the PC components are registered right away.
If the operating system requires restarting your computer, the Install Shield Wizard will notifies about it.
Select Yes... to reboot the PC immediately or No... to reboot the PC manually afterwards.
After the reboot, all components are registered.
Note:
Phoenix
does not work, if the components have not been registered.
• installing phone model specific data package for
• configuring users and connections
FPS-10 flash prommer can be used after updating their flash update package files.
Updating
Phoenix
Phoenix
can be used after:
Phoenix
installation
Context
• If you already have the
software when new versions are released.
• To update
• When you are updating, for example, from version a14_2004_16_4_47 to a15_2004_24_7_55, the update
will take place automatically without uninstallation.
• Always use the latest available versions of both
can be found in the phone model specific Technical Bulletins and phone data package
(shown during installation).
• If you try to update
to a15_2004_24_7_55), you are asked if you want to uninstall the existing version. In this case you can
choose between a total uninstallation or a repair installation in a similar way when choosing to uninstall
the application from the
Phoenix
Phoenix
, you need to follow the same steps as when installing it for the first time.
Phoenix
Windows
service software installed on your computer, you need to update the
Phoenix
with the same version you already have (for example, a15_2004_24_7_55
Control Panel.
and the phone-specific data package. Instructions
readme.txt
files
• If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to
a14_2004_16_4_47), installation will be interrupted.
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
If the operating system requires rebooting, InstallShield Wizard will notify you. Select Yes... to reboot the
PC immediately and No... to reboot the PC manually afterwards.
Repairing
Phoenix
installation
Context
If you experience any problems with the service software or suspect that files have been lost, use the repair
function before completely reinstalling
Note: The original installation package (for example,
must be found on your PC when you run the repair setup.
Phoenix
.
phoenix_service_sw_a15_2004_24_7_55.exe
Steps
1. Open Windows Control Panel→Add/Remove Programs .
2. Choose Phoenix Service Software→Change/Remove .
3. In the following view, select Repair.
)
Figure 11 Repair program
Phoenix
The procedure is the same as when updating
4. To complete the repair, click Finish.
reinstalls components and registers them.
Phoenix
.
Phone data package overview
Each product has its own data package (DP). The product data package contains all product-specific data files
to make the Phoenix service software and tools usable with a certain phone model.
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
Configuring users in
Phoenix
Steps
1. Start
2. To add a new user, or to edit existing ones, click Maintain.
3. To add a new user, click New.
4. Type in the name and initials of the user, and click OK.
5. Select the desired user from the
Phoenix
If the user ID is already configured, select s/he from the
The user is added to the user name list.
service software, and log in.
Figure 17 Phoenix login
User name
drop-down list, and click OK.
User name
drop-down list, and click OK.
Figure 18 New user configured
Managing connections in
Phoenix
Context
With the Manage Connections feature you can edit and delete existing connections or create new ones.
Note: After choosing the desired connection, and connecting the phone to a PC for the first time,
allow the PC to install the USB device drivers first. Please note that this may take some time to
complete.
If there are problems after the driver installation, check that the USB connection is active from
the Windows Control Panel. If the problem persists, contact the local PC support.
4. Select Manual mode, and click Next to continue.
If you want to create the connection using the Connection Wizard, connect the tools and a phone to your
PC. The wizard will automatically try to configure the correct connection.
Figure 19 Select mode: Manual
iFor an FPS-10 flash prommer with a USB Connection, choose the following connection settings:
• Media: FPS-10 USB
• DEVICE_INDEX: 0
• SERIAL_NUM: See Serial No from the label attached to the bottom of FPS-10
• ACTIVE_MEDIA: USB
iiFor an FPS-10 flash prommer with a LAN connection, choose the following connection settings:
• Media: FPS-10 TCP/IP
• NET_SERV_NAME: Click Scan.... Choose your own FPS-10 device based on the correct MAC address.
See Serial No from the label attached to the bottom of your FPS-10.
• PORT_NUM: Use the default value, and click Next.
• PROTOCOL_FAMILY: Use the default value, and click Next.
• SOCKET TYPE: Use the default value, and click Next.
• TX_BUFFER_SIZE: Use the default value, and click Next.
• RX_BUFFER_SIZE: Use the default value, and click Next.
iii For an FPS-8 flash prommer, choose the following connection settings:
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
iv For a plain USB connection, choose the following connection settings:
Note: First connect the DKU-2 USB cable between the PC USB port and phone.
• Media: USB
5. To complete the configuration, click Finish.
6. Click the connection you want to activate. Use the up/down arrows located on the right hand side to move
it on top of the list, then click Apply.
Figure 20 Connections list
The connection is activated, and it can be used after closing the
The connection information is shown at the right hand bottom corner of the screen.
Figure 21 Connection information
7. To use the connection, connect the phone to your PC with correct service tools. Make sure the phone is
switched on, and then choose File→Scan Product .
Manage Connection
window.
Results
The product support module information appears in the status bar:
Figure 22 Product support module information (example from RM-1)
Installing flash support files for FPS-10
Prerequisites
Note: You need to install flash support files for FPS-10 only, if you don’t have the latest Phoenix
available or the flash support files have changed after the latest Phoenix release.
• Flash support files are installed automatically, when you install Phoenix. Use Phoenix packages later than
June 2005.
• Normally it is enough to install Phoenix and the phone-specific data package because the Phoenix
installation always includes the latest flash update package files for FPS-10.
• A separate installation package for flash support files is available, and the files can be updated according
to this instruction, if updates appear between new Phoenix / data package releases
Context
If you are not using a separate installation package, you can skip this section and continue with "Updating
FPS-10 flash prommer software" (page 3–22) after installing a new phone data package.
If the same version of Flash Update package already exists, and you want to reinstall it, the previous
package is first uninstalled. Restart installation again after that.
2. If you try to downgrade the existing version to older ones, the setup will be aborted. If you really want
to downgrade, uninstall newer files manually from Control Panel and then rerun the installation again.
Figure 24 Flash installation interrupted
If an older version exists on your PC and it needs to be updated, click Next to continue installation.
RM-178; RM-106; RM-199
Service Software InstructionsNokia Customer Care
5. Wait until you are notified that update has been successful; the procedure will take a couple of minutes.
Click OK to close the
Update Done
window.
Figure 27 Prommer SW update finished
6. If you are using the FPS-10 flash prommer, check that it is detected from the progress info. Check also the
status leds in the FPS-10. The MODE2 led (green), VBAT and POWER leds (red) should be lit. If you are using
LAN connection, the LAN led (yellow) should be blinking.
7. Check that your FPS-10 flash prommer has enough memory. Flashing the SU-18 with FPS-10 needs at least
128 MB of SRAM memory in the prommer.
RM-178; RM-106; RM-199
Service Tools and Service ConceptsNokia Customer Care
Table of Contents
Service tools............................................................................................................................................................4–5
Service concepts...................................................................................................................................................4–17
Flash concept with FPS-10..............................................................................................................................4–17
Flash concept with FPS-10 (USB)....................................................................................................................4–18
POS (Point of Sale) flash concept...................................................................................................................4–20
Service concept for RF testing and RF/BB tuning.........................................................................................4–21
CU-4 flash concept with FPS-10......................................................................................................................4–22
RF testing concept with RF coupler...............................................................................................................4–23
RM-178; RM-106; RM-199
Service Tools and Service ConceptsNokia Customer Care
Service tools
The table below gives a short overview of service tools that can be used for testing, error analysis and repair
of product RM-178; RM-106; RM-199, refer to various concepts.
AC-33Power supply
Universal power supply for FPS-10; included in the FPS-10 sales
package.
CA-28DSService data cable
The CA-28DS service cable is used to connect FLS-4S to the POS flash
adapter for supplying a controlled operating voltage and data
connection.
Note: Old XCS-1 cable can be used as well.
CA-31DUSB cable
The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is
included in the FPS-10 and FPS-11 sales packages.
CA-35SPower cable
CA-35S is a power cable for connecting, for example, the FPS-10 flash
prommer to the Point-Of-Sales (POS) flash adapter.
Nokia Customer CareService Tools and Service Concepts
CU-4Control unit
CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply.
The unit has the following features:
• software controlled via USB
• EM calibration function
• Forwards FBUS/Flashbus traffic to/from terminal
• Forwards USB traffic to/from terminal
• software controlled BSI values
• regulated VBATT voltage
• 2 x USB2.0 connector (Hub)
• FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and
other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4.
2 Connect CU-4 to your PC with a USB cable.
3 Connect supply voltage (12 V)
4 Connect an FBUS cable (if necessary).
5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started.
Reconnecting the power supply requires a Phoenix restart.
Nokia Customer CareService Tools and Service Concepts
FLS-4SFlash device
FLS-4S is a dongle and flash device incorporated into one package,
developed specifically for POS use.
FPS-10Flash prommer
FPS-10 interfaces with:
• PC
• Control unit
• Flash adapter
• Smart card
FPS-10 flash prommer features:
• Flash functionality for BB5 and DCT-4 terminals
• Smart Card reader for SX-2 or SX-4
• USB traffic forwarding
• USB to FBUS/Flashbus conversion
• LAN to FBUS/Flashbus and USB conversion
• Vusb output switchable by PC command
FPS-10 sales package includes:
• FPS-10 prommer
• Power Supply with 5 country specific cords
• USB cable
FS-10product specific
adapter
Flash adapter FS-10 is used for phone testing and flashing. FS-10 is
used with the generic flash adapter base and control Unit CU-4 or
interface adapter.
When flashing or system testing the phone, the adapter is attached to
replace the phone own battery. All functions (as well as the calibration
voltages, current and the protections for over voltages, over current
and voltage polarity), are performed by CU-4.
RM-178; RM-106; RM-199
Service Tools and Service ConceptsNokia Customer Care
JBT-9Bluetooth test and
interface box (sales
package)
The JBT-9 test box is a generic service device used to perform
Bluetooth bit error rate (BER) testing, and establishing cordless FBUS
connection via Bluetooth. An ACP-8x charger is needed for BER testing
and an AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
• JBT-9 test box
• Installation and warranty information
MJ-77Module jig
MJ-77 is meant for component level troubleshooting.
The jig includes an RF interface for GSM and Bluetooth. In addition, it
has the following features:
• Provides mechanical interface with Engine module
• Provides galvanic connection to all needed test pads in module
• Multiplexing between USB and FBUS media, controlled by Vusb
• UI test interface
• Duplicated SIM connector
• Audio components: IHF, MIC, earpiece
• Connector for control unit
•
Access for Pop-PortTM system connector
Note: In the picture CU-4 is connected to MJ-77 . CU-4 is not
part of the MJ-77 sales package and has to be ordered
separately.
PCS-1Power cable
The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled operating voltage.
Nokia Customer CareService Tools and Service Concepts
PKD-1SW security device
SW security device is a piece of hardware enabling the use of the
service software when connected to the parallel (LPT) port of the PC.
Without the device, it is not possible to use the service software.
Printer or any such device can be connected to the PC through the
device if needed.
RJ-76Soldering jig
RJ-76 is a soldering jig used for soldering and as a rework jig for the
engine module.
RJ-84Soldering jig
RJ-93Rework jig
RJ-93 is used as a rework jig for the engine module.
This stencil takes the front end module (FEM) or power amplifier (PA)
module for spreading the soldering paste to the component. Must be
used together with the ST-40 stencil.