Nokia 6101, 6102, rm77 Service Manual

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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nokia

6 1 0 1

RM-76/RM-77

nokia

6102

RM-76/RM-77

Transceiver characteristics:

• Tri-band GSM coverage on up to five continents

• 6101 RM-76 (GSM 900/1800/1900)

• 6102 RM-76 (GSM 900/1800/1900)

•

• Two color displays: 128 x 160 pixel internal display

•

• Five-way navigation key including select key

• Email: supports SMTP, POP3, and IMAP4 protocols

• 3.5 MB internal shared memory

• Infrared

• USB with Pop-Port™

• Integrated XHTML browser connects over TCP/IP

• EDGE, class 6: download speed up to 177.6 kbps,

• GPRS class 10: download speed up to 85.6 kbps,

• HSCSD class 6: downlink speed up to 43.2 kbps,

Transceiver with BL-4C 760mAh Li-Ion battery pack

Environmental characteristics:

• Lead-free soldered

RM-77 (GSM 850/1800/1900)

Digital VGA camera

with up to 65,536 colors and external mini display Video recording and playback FM stereo radio and headset XHTML browser

uplink speed up to 118.4 kbps

uplink speed up to 42.8 kbps

uplink speed up to 28.8 kbps TCP/IP

Talk time Standby Note

2h -4h 150xh –350h

Depends on

network

parameters

SERVICE MANUAL

Service Level 1&2

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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TABLE OF CONTENT

Page

1. INTRODUCTION ...........................................................................................................................................................3

2. GENERAL REPAIR INFORMATION...............................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF........................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.........................................................................................................6

5. SPARE PARTS OVERVIEW............................................................................................................................................7

6. SPARE PARTS LIST.......................................................................................................................................................8

7. SERVICE TOOLS ............................................................................................................................................................9

8. SW-UPDATE .............................................................................................................................................................. 11

9. DISASSEMBLY INSTRUCTIONS LOWER BLOCK ....................................................................................................... 12

10. DISASSEMBLY INSTRUCTIONS UPPER BLOCK .................................................................................................... 15

11. CAMERA EXCHANGE INSTRUCTIONS................................................................................................................... 17

12. DOMESHEET EXCHANGE INSTRUCTIONS ............................................................................................................ 18

13. DISPLAY EXCHANGE INSTRUCTIONS................................................................................................................... 19

14. IMD WINDOW EXCHANGE INSTRUCTIONS ........................................................................................................ 20

15. LEGEND FOR QUICK TROUBLE SHOOTER ............................................................................................................ 21

16. QUICK TROUBLE SHOOTER PART 1..................................................................................................................... 22

17. QUICK TROUBLE SHOOTER PART 2..................................................................................................................... 23

18. CAMERA GONOGO TEST........................................................................................................................................ 24

19. INFRARED TEST .................................................................................................................................................... 25

20. GONOGO TEST....................................................................................................................................................... 26

21. BATTERY TEST ...................................................................................................................................................... 26

22. FORWARDING OF REPAIRS ................................................................................................................................. 27

23. ESD PROTECTION REQUIREMENTS...................................................................................................................... 28

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 01.03.2005 Initial draft Approved 1.0 23.05.2005 Approval Approved 2.0 Approved 3.0 21.09.2006 QTS Page 1 corrected (X1000 & LCD Items)

12.10.2005

Front page information updated

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1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:cc-ts-rc.documentation@Nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

1. MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

2. POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE

3. WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Online. Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION

In this section the technician will get some general hints how to carry out repairs:

To familiarize oneself with Nokia product read the tutorials or user guide on www.Nokia.com -->Support--> Phones, by selecting the Phone Model.

Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband.

Use gloves to avoid corrosion and fingerprints.

Protect windows and displays with a film to avoid dust and scratches.

When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).

When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion.

Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they are not soldered.

When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency leakage can have an influence on the device.

o Always use original Nokia spare parts. o Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered

connectors or switches) and resolder them if necessary (Level 2 only).

o Remove redundant soldering flux after repair. o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver

assembly” on Nokia Online).

o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.

A SIM card is needed for all GoNoGo tests.

When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the appropriate part code from the assembly, if needed.

Please be aware that some malfunctions could be software related and solved by an update.

o There are several documents available on NOL, which have to be followed:

o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

Nokia Online. This is also important to recognize, if existing documents have become invalid.

o The service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc,…

Use General SB-217 as a reference or overview.

Please also check Nokia Online (NOL) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is contents, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). Every new information has to be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folder like:

Support Library

Phones

Level 1&2 e-learning (former Nokia CarePoint) on Nokia Online

Former Nokia CarePoint content, such as

• Online Troubleshooting

• Product information

• Videos – Disassembly/Assembly

Nokia Online with the purpose of serving different multimedia

Service Manuals Service Bulletins Software Repair Information

can be found on

Nokia Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the Nokia phone and support for how to repair and use

the phone:

Overview & Guides

Basic information about the

phone, features and technologies

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.

Disassembly & Assembly

Instructions how to disassemble

and assemble the phone

Step-by-step instructions on how to locate and repair the most common

Troubleshooting

problems with the phone

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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5. SPARE PARTS OVERVIEW

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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6. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding Service

Bulletins (spare parts, SWAP units and service tools) from NOL!

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from NOL on daily basis.

CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 21.09.2006

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7. SERVICE TOOLS

FLS-4S incl. ACF-8, Driver and User Guide

Dongle and flash device incorporated into one package, developed specifically for POS use.

ACF-8 Universal Power Supply is used to power FLS-4S.

Internal Battery BL-4C Inserted under the back cover, this Li-Ion 760 mAh battery provides power in a lightweight package.

Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.

Headset HS-5

Small and lightweight headset for handsfree functionality.

SS-30

Camera removal tool

CA-28 DS

Service Cable is used to connect FLS-4S to XCS-1 service cable can also be used if available.

SF-58

POS Flash Adapter is used in POS (Point of Sales) environment for software updating. It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update.

SF-58

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