DECLARATION OF CONFORMITY
We, NOKIA CORPORATION declare under our sole responsibility that the product RM-30 is in conformity
with the provisions of the following Council Directive: 1999/5/EC.
A copy of the Declaration of Confo rmity can be found from
http://w ww.nokia.com/phones/declaration_of_conformity/.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, Xpress-on and Pop-Port are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia tune is a sound mark of Nokia Corporation.
US Patent No 5818437 and other pending patents. T9 text input software Copyright (C) 1997-2004. Tegic
Communications, Inc. All rights reserved.
Includes RSA BSAFE cryptographic or sec urity protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG-4 VISUAL
STANDARD IS PROHIBITED, EXCEPT FOR USE DIRECTLY RELATED TO (A) DATA OR
INFORMATION (i) GENERATED BY AND OBTAINED WITHOUT CHARGE FROM A CONSUMER
NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE, AND (ii) FOR PERSONAL USE ONLY; AND
(B) OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY MPEG LA, L.L.C.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no c ircumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
Th e con tents of th is do cum ent a re pr ovide d "as is ". Excep t as r equire d by appl icable law , no w arr anti es of
any kind, either exp ress or implied, including, bu t not limited to, the implied w arranties of
merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or
contents of this document. Nokia reserves the right to revise this document or withdraw it at any time
without prior notice.
The availability of particular products may vary by region. Please check with the Nokia dealer nearest to
you.
Export Controls
This device may contain commodities, technology or software subject to export laws and regulations from
the US and other countries . Diversion contrary to law is prohibite d.
EN 9236467 /Issue 1
FOR YOUR SAFETY ............................................................................................ 12
General information.......................................................................................... 14
About your device .................................................................................................................................... 14
Overview of the functions of the phone............................................................................................ 15
Configuration settings service .......................................................................................................... 19
Downloading content and applications ............................................................................................. 20
Nokia support on the Web..................................................................................................................... 21
1. Getting started .............................................................................................. 22
Installing the SIM card and the battery............................................................................................. 22
Charging the battery ............................................................................................................................... 24
Switching the phone on and off .......................................................................................................... 24
Normal operating position ..................................................................................................................... 25
Putting on a wrist strap.......................................................................................................................... 26
2. Your phone..................................................................................................... 27
Keys and connectors................................................................................................................................ 27
Power saving .......................................................................................................................................... 30
Making a call ............................................................................................................................................. 33
Speed dialling a phone number ........................................................................................................ 34
Answering or rejecting an incoming call........................................................................................... 34
Options during a call ............................................................................................................................... 34
Info messages......................................................................................................................................... 68
Service commands ................................................................................................................................ 68
Deleting all messages from a folder ................................................................................................ 69
Selecting settings for contacts ......................................................................................................... 75
Saving names and phone numbers (Add contact)....................................................................... 76
Saving multiple numbers or items per name ................................................................................ 76
Adding an image to a name or number in contacts ................................................................... 77
Searching for a contact....................................................................................................................... 78
Editing or deleting details .................................................................................................................. 79
My presence............................................................................................................................................ 79
Adding and managing voice tags.................................................................................................. 86
Making a call by using a voice tag............................................................................................... 86
Service numbers .................................................................................................................................... 87
My numbers............................................................................................................................................ 87
Caller groups .......................................................................................................................................... 87
Tone settings .......................................................................................................................................... 89
Personal shortcuts ................................................................................................................................ 89
Right selection key............................................................................................................................ 90
Go to options ...................................................................................................................................... 90
Operator menu ....................................................................................................................................... 101
Media ........................................................................................................................................................ 102
Camera .................................................................................................................................................. 102
Taking a photo or a video clip..................................................................................................... 103
Camera settings .............................................................................................................................. 104
List of recordings ............................................................................................................................ 105
Push to talk ............................................................................................................................................. 106
Push to talk menu.............................................................................................................................. 107
Connecting to and disconnecting from the push to talk service ......................................... 107
Making a calendar note................................................................................................................ 117
When the phone sounds an alarm for a note......................................................................... 117
To-do list .............................................................................................................................................. 117
Web ........................................................................................................................................................... 128
Basic steps for accessing and using services ............................................................................. 129
Setting up the phone for a service................................................................................................ 129
Making a connection to a service ................................................................................................. 130
Browsing the pages of a service .................................................................................................... 130
Using the phone keys while browsing...................................................................................... 131
Options while browsing ................................................................................................................ 131
Direct calling.................................................................................................................................... 131
Disconnect from a service ............................................................................................................... 132
Appearance settings of the browser ............................................................................................. 132
Cookies .................................................................................................................................................. 133
Service inbox ....................................................................................................................................... 134
Service inbox settings ................................................................................................................... 135
6. PC Connectivity ........................................................................................... 140
PC Suite .................................................................................................................................................... 140
(E)GPRS, HSCSD and CSD ................................................................................................................ 142
Using data communication applications........................................................................................ 142
Use only in the normal position as explained in the product documentation. Don't
touch the antenna unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. Do not connect incompatible
products.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
BACK-UP COPIES
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety
instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press as many times as
needed to clear the display and return to the start screen. Key in the emergency
number, then press . Give your location. Do not end the call until given
permission to do so.
The wireless device described in this guide is approved for use on the EGSM 900,
GSM 1800 and GSM 1900 network. Contact your service provider for more
information about networks.
When using the features in this device, obey all laws and respect privacy and
legitimate rights of others.
Warning: To use any features in this device, other than the alarm clock,
the device must be switched on. Do not switch the device on when
wireless device use may cause interference or danger.
Your device and its enhancements may contain small parts. Keep them
out of the reach of small children.
For availability of approved enhancements, please check with your dealer. When
you disconnect the power cord of any enhancement, grasp and pull the plug, not
the cord.
The Nokia 6020 phone provides many functions that are practical for daily use,
such as a calendar, a clock, an alarm clock and a built-in camera. Your phone
supports:
• Multimedia messaging, see Multimedia messages (MMS) on page 54.
• Instant messages, see Instant messages (Chat) on page 59.
• Polyphonic sound (MIDI) that consists of several sound components played at
the same time. The phone supports Scalable Polyphonic MIDI (SP-MIDI)
format.
• E-mail, see E-mail application on page 66.
• Audible alerts to check the battery status and the network status via acoustic
signals, see Voice commands on page 90.
• Presence-enhanced contacts, see My presence on page 79.
• EDGE (Enhanced Data rates for GSM Evolution), see (E)GPRS on page 95.
• Push to talk, see Push to talk on page 106.
• Java 2 Micro Edition, J2METM, see Applications on page 124.
• XHTML browser, see Web on page 128.
Shared memory
The following features in this device may share memory: contacts, text messages,
instant messages and SMS e-mail, voice tags, calendar and notes. Use of one or
more of these features may reduce the memory available for the remaining
features sharing memory. For example, saving many SMS e-mail may use all of the
available memory. Your device may display a message that the memory is full
when you try to use a shared memory feature. In this case, delete some of the
information or entries stored in the shared memory features before continuing.
Some of the features, such as contacts, text messages, instant messages and SMS
e-mail may have a certain amount of memory specially allotted to them in
addition to the memory shared with other features.
■ Nokia PC Suite software
With the Nokia PC Suite software you can, for example, manage the photos
captured with the phone’s camera and handle ringing tones and wallpapers. Nokia
PC Suite is available on Nokia’s Web site at www.nokia.com.
■ Access codes
Security code (5 to 10 digits)
The security code helps to protect your phone against unauthorised use. The preset code is 12345. Change the code, and keep the new code secret and in a safe
place separate from your phone. To change the code, and to set the phone to
request the code, see Security settings on page 99.
If you key in an incorrect security code five times in succession, the phone ignores
further entries of the code. Wait for 5 minutes and key in the code again.
PIN and PIN2 codes (4 to 8 digits), module PIN, and signing PIN
• The PIN (Personal Identification Number) code, supplied with your SIM card,
helps to protect your SIM card against unauthorised use. See Security settings
on page 99.
• The PIN2 code may be supplied with the SIM card and is required to access
some functions, such as call counters.
• The module PIN is required to access the information in the security module of
your SIM card. See Security module on page 136.
• The signing PIN is required for the digital signature. See Digital signature on
page 138.
PUK and PUK2 codes (8 digits)
The PUK (Personal Unblocking Key) code is required to change a blocked PIN code.
The PUK2 code is required to change a blocked PIN2 code.
Barring password (4 digits)
The barring password is required when using the Call barring service. See Security
settings on page 99.
Wallet code (4 to 10 digits)
The wallet code is required to access the wallet services. For further information,
see Wallet on page 118.
To use the phone you must have service from a wireless service provider. Many of
the features in this device depend on features in the wireless network to function.
These Network Services may not be available on all networks or you may have to
make specific arrangements with your service provider before you can utilize
Network Services. Your service provider may need to give you additional
instructions for their use and explain what charges will apply. Some networks may
have limitations that affect how you can use Network Services. For instance, some
networks may not support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, they will not appear on your device menu. Your
device may also have been specially configured for your network provider. This
configuration may include changes in menu names, menu order and icons.
Contact your service provider for more information.
This device supports WAP 2.0 protocols (HTTP and SSL) that run on TCP/IP
protocols. Some features of this device, such as multimedia messages, e-mail
application, instant messages, presence service, Java games and applications and
Internet services require network support for these technologies.
Configuration settings service
To use some of the network services, such as mobile Internet services, MMS,
Instant messages, E-Mail application, or Synchronisation, your phone needs the
correct configuration settings. You may receive the settings directly as a
configuration message and you need to save the settings on your phone. The
service provider may provide a PIN that is needed to save the settings. For more
information on the availability of the settings, contact your network operator,
service provider, nearest authorised Nokia dealer or visit the support area on the
Nokia Web site, www.nokia.com.
When you have received a configuration message Configuration sett. received is
displayed. To view the received settings, press Show.
• To save the received settings, press Save. If the phone asks Enter settings' PIN:,
key in the PIN code for the settings and press OK. Set these settings as the
default or not. For availability of the PIN code, contact the service provider
that supplies the settings.
• To discard the received settings, press Discard.
To view and edit the settings see Configuration settings on page 98.
■ Downloading content and applications
You may be able to download new content (for example images and video clips)
and applications into the phone (network service).
1. Select the download function for example in the Collection and Gallery menus.
To access the download function, see the respective menu descriptions.
A list of bookmarks is shown. Select More bookmarks if you want to view the
bookmarks available in the Web menu.
2. Select the bookmark of the browser page that you want to access. If the
connection fails, change the active set of connection settings in the Web menu
and try the connection again. Follow the instructions provided by the service.
For the availability of different services, pricing and tariffs, contact your
network operator and/or the service provider.
Your device may have some bookmarks loaded for sites not affiliated with Nokia. Nokia does
not warrant or endorse these sites. If you choose to access them, you should take the same
precautions, for security or content, as you would with any Internet site.
■ Nokia support on the Web
Check www.nokia.com/support or your local Nokia Web site for the latest version
of this guide, additional information, downloads, and services related to your
Nokia product.
Keep all SIM cards out of the reach of small children. For availability and information on
using SIM card services, contact your SIM card vendor. This may be the service provider,
network operator, or other vendor.
Note: Always switch off the power and disconnect the charger and any other
device before removing the cover. Avoid touching electronic components while
changing the cover. Always store and use the device with the covers attached.
1.To remove the back cover of the phone:
Push the back cover release button (1) and slide
the back cover towards the bottom of the phone
(2). When the back cover is released, take it off
the phone.
2. Remove the battery by
lifting it as shown. Insert
the SIM card into the SIM
card holder until it snaps
into position. Make sure
that the SIM card is
properly inserted and that the golden contact area on the card is facing
downwards.
3. To remove the SIM card press the SIM card
release (1) and slide the SIM card towards the
top of the phone (2).
4. Position the battery with the contacts aligned
to the golden contacts of the phone. Insert the
battery into the battery slot.
5. Align the back cover on the back of the phone
(1) with a gap above the top of the back cover of
approximately 3 mm. Push the back cover up to
the top of the phone to lock it (2).
Warning: Use only batteries, chargers, and enhancements approved by Nokia for
use with this particular model. The use of any other types may invalidate any
approval or warranty, and may be dangerous.
Check the model number of any charger before use with this device. This device is
intended for use when supplied with power from ACP-7and ACP-12 chargers.
1.Connect the lead from the charger
to the socket on the bottom of your phone.
2. Connect the charger to an AC wall socket.
If the battery is completely empty, it may
take a few minutes before the charging
indicator appears on the display or before
any calls can be made.
The charging time depends on the charger and the battery used. For example,
charging a battery with the ACP-12 charger takes approximately 1 hour and 20
minutes while the phone is in standby mode.
■ Switching the phone on and off
Warning: Do not switch the phone on when wireless phone use is prohibited or
Note that if the phone displays Insert SIM card even though
the SIM card is properly inserted, or SIM card not supported,
contact your network operator or service provider. Your phone
does not support 5-Volt SIM cards and the card may need to
be changed.
If the phone asks for a PIN or security code, enter the code
supplied with your SIM card (displayed as ****), and press OK.
See also Access codes on page 16.
■ Normal operating position
Your phone has an internal antenna. Use the
phone only in its normal operating position as
shown.
Note: As with any other radio transmitting device,
do not touch the antenna unnecessarily when the
device is switched on. Contact with the antenna
affects call quality and may cause the device to
operate at a higher power level than otherwise
needed. Avoiding contact with the antenna area
when operating the device optimises the antenna
performance and the battery life.
To activate push to talk (if available) or voice
recorder. See Push to talk on page 106 and Voice
recorder on page 105.
6. Left and right Selection keys and ,
middle selection key
The function of these keys depends on the guiding text shown on the display
above the keys. See Standby mode on page 28.
7. 5-way joystick
Enables scrolling through names, phone numbers, menus or settings.
The 5-way joystick is also used to move the cursor up and down, and left and
right when writing text, using the calendar, and in some game applications.
Pressing the joystick also functions as the middle selection key, and pressing it
briefly selects the function shown on the display above the joystick.
In standby mode, the joystick functions as a shortcut. Move the joystick right
to access push to talk (if available) or the calendar, left to start writing an SMS
message, up to activate the camera and down to access the list of contacts.
8. dials a phone number, and answers a call. In standby mode, it shows the
list of the most recently called numbers.
9. ends an active call. Exits from any function.
10. - enter numbers and characters.
and are used for various purposes in different functions.
11.Charger connector
12.Pop-Port
TM
connector used, for example, for headsets
and the data cable.
13.PTT key to make a push to talk call (only if available) or
to activate the voice recorder.
14.Infrared (IR) port
15.Camera lens
■ Standby mode
When the phone is ready for use, and you have not keyed
in any characters, the phone is in standby mode.
1. Shows the name of the network or the operator logo.
2. Shows the signal strength of the cellular network at your
current location.
3. Shows the battery charge level.
4. The left selection key in standby mode is Go to.
Press Go to to view the functions in your personal shortcut
list. Select a function to activate it. Press Options and select Select 'Go to'
options to view the list of available functions that you can add. Scroll to the
desired function and press Mark to add it to the shortcut list. To remove a
function from the list, press Unmark. Select Organise 'Go to' options to
rearrange the functions on your personal shortcut list. Select the desired
function and press Move, then select where you want to move the function.
See also Go to options on page 90.
5. The middle selection key in standby mode is Menu.
6. The right selection key in standby mode is Names to access the Contacts menu
or another shortcut to a function you can select. See Personal shortcuts on
page 89. Or the key has an operator-specific name to access an operatorspecific web site.
Wallpaper
You can set your phone to display a background picture, wallpaper, when the
phone is in standby mode. See Display settings on page 91.
You can set your phone to display a screen saver, when the phone is in standby
mode. See Display settings on page 91.
Power saving
For power saving, a digital clock view overwrites the display when
no phone function has been used for a certain period of time. Press
any key to deactivate the screen saver. If you have not set the
time, 00:00 is displayed.
Essential indicators
You have received one or several text, picture or multimedia messages.
See Reading and replying to an SMS message or an SMS e-mail on page
52 or Reading and replying to a multimedia message on page 57.
The phone has registered a missed call. See Call register on page 73.
or
Your phone is connected to the instant messaging service and the
availability status is online or offline, respectively. See Connecting to and
disconnect from the instant messaging service on page 61.
You have received one or several instant messages and you are connected
to the instant messaging service. See Connecting to and disconnect from