Nokia 5800 Service Manual Level 3-4

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Page 1

Nokia Customer Care

Service Manual

RM-356 (Nokia 5800 XpressMusic; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Page 2

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 10/2008 ET

RM-356

Page ii COMPANY CONFIDENTIAL Issue 1

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RM-356 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

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RM-356

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

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RM-356 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

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RM-356

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 1

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RM-356 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

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RM-356

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 1

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RM-356 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

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RM-356

Battery information

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RM-356 Nokia 5800 XpressMusic; L3&4 Service Manual Structure

Nokia 5800 XpressMusic; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary

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RM-356

Nokia 5800 XpressMusic; L3&4 Service Manual

Structure

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Nokia Customer Care

1 — General Information

Issue 1 COMPANY CONFIDENTIAL Page 1 –1

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RM-356

General Information

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RM-356 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–8

Technical specifications...................................................................................................................................... 1–11

Transceiver general specifications ............................................................................................................... 1–11

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100)

phones................................................................................................................................................... 1–11

Battery endurance.......................................................................................................................................... 1–13

List of Tables

Table 1 Audio..........................................................................................................................................................1–8

Table 2 Car...............................................................................................................................................................1–9

Table 3 Data ......................................................................................................................................................... 1–10

Table 4 Messaging............................................................................................................................................... 1–10

Table 5 Music ....................................................................................................................................................... 1–10

Table 6 Navigation .............................................................................................................................................. 1–11

Table 7 Power...................................................................................................................................................... 1–11

List of Figures

Figure 1 View of RM-356........................................................................................................................................1–5

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RM-356

General Information

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RM-356 General Information

Product selection

RM-356 is a GSM/HSDPA/WCDMA tri-mode handportable monoblock phone with a person centric touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. It supports EGSM850/900/1800/1900 and WCDMA900/2100 bands, and CSD/HSCSD, GPRS/EGPRS, WCDMA/HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).

For GPRS/EGPRS networks the RM-356 is a Class B GPRS/EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6) device, which means a maximum uplink speed of 177 kbit/s and downlink speed of 296 kbit/s. RM-356 also supports Dual Transfer Mode (DTM) for simultaneous voice and packet data connection in GSM/EDGE networks; simple class A, multi slot class 11, (4 Rx + 3 Tx, max sum 5 ).

RM-356 has a large nHD 3.2”(640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm) with 16 million colors. It also has a 3.2 megapixel autofocus camera with 3 x digital zoom and an integrated dual LED flash.

RM-356 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.3. RM-356 also supports the Bluetooth 2.0 + EDR standard.

RM-356 uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktoplike Web browsing experience to mobile devices.

RM-356 also supports MIDP Java 2.0, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-356

Product features and sales package

New hardware characteristics

•

Touch screen phone:

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•

Full touch UI – no physical input or UI navigation keys

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Contacts Bar - Person centric UI

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Media Bar – Easy access to media

Bearers and transport

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WCDMA DL 384kbit/s, UL 384 kbit/s

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HSDPA up to 3.6Mbps

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GPRS/EGPRS Class B, Multi slot class 32 (5 Rx + 3 Tx = 6)

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Dual Transfer Mode (DTM) class A, multi slot class 11 (4 Rx + 3 Tx = 5)

Connectivity

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Integrated GPS (A-GPS OMA SUPL)

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TV-out connection

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WLAN IEEE802.11 b/g

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Bluetooth 2.0 (A2DP & AVRCP)

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USB2.0 High Speed with microUSB interface

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MicroSD memory card - support up to 16GB

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3.5 mm AV connector

RM-356

General Information

Display

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3.2” nHD (640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm), up to 16M colors, 16:9 aspect ratio

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Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

Imaging and video

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3.2Mpix autofocus camera with 3 x digital zoom and an integrated dual LED flash

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True 16:9 high definition widescreen optimised for mobile entertainment

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Video center for enjoying downloaded and streamed content, WMV support, video feeds (vodcasting) and mobile TV (IP TV)

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CS video call

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Video sharing

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Video streaming (3GPP and CIF)

Music

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DAC33 for hi-fi sound quality

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Podcasting, internet radio, best in class music player on the go

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Superb music player UI, bass booster, stereo widening, loudness

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Stereo music player supporting MP3, SpMidi, AAC, AAC+, eAAC+, WMA

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3D stereo ringing tones, 64 polyphonic Midi, MP3 tones, video ringing tones

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Stereo FM Radio

Productivity

Context management

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Full OMA client provisioning

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RM-356 General Information

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PIM (Calendar + Contacts)

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OTA provisioning & over the air SW update (FOTA)

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Nokia PC Suite connectivity with USB, Bluetooth

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Web Browser (OSS), Java ™ MIDP 2.0, XHTML browsing over TCP/IP

Messaging

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MS, MMS (OMA 1.3)

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Native Email and IM client, Email with attachments (push)

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Audio messaging (AMS)

Voice

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Rich Calls: 2-way video conferencing (Video Call), Video Sharing

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Speaker independent dialing and voice commands (SIND)

Add-on software framework

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S60 5.0 OS

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Java: MIDP2.0

Additional technical specifications

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Vibrating alert

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3GPP Rel 5 compliant

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Speech codecs supported: AMR, NB-AMR, FR, EFR

Sales package

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Transceiver RM-356

•

Battery (BL-5J)

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Charger (AC-8)

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Stereo headset (HS-45 + AD-54 audio controller)

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TV-out cable (CA-75U)

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MicroUSB connectivity cable (CA-101)

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Mini DVD

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Extra stylus

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CP-306 plectrum stylus in wrist strap

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CP-305 carrying case

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DT-29 desk stand

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User Guide

Product and module list

Module name Type code Notes

System/RF Module 2JD Main PWB with components. UI Flex Module 2JY

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Mobile enhancements

Table 1 Audio

Enhancement Type

Audio controller AD-54 Hearing aid HDA-12 Wired headsets HS-16

HS-41 HS-43 HS-45 (+ AD-54) HS-45 HS-48 WH-201 WH-202

RM-356

General Information

WH-500 WH-600 WH-700 WH-800

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RM-356 General Information

Enhancement Type

Wireless headsets BH-102

BH-103 BH-212 BH-303 BH-500 BH-501 BH-703 BH-804 BH-904 HS-24W HS-25W HS-38W HS-51W HS-52W HS-57W HS-58W HS-59W HS-72W HS-76W HS-79W HS-89W HS-91W HS-94W HS-95W HS-96W HS-100W

Table 2 Car

Enhancement Type

FM transmitter CA-300 Mobile holder CR-39

CR-82 CR-99 CR-103

Mobile holder mounting device HH-12

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Enhancement Type

Mobile charger DC-4 Navigation Nokia 500 Auto Navigation Wireless car kit CK-7W

CK-15W CK-100 CK-300

Wireless plug-in car handsfree HF-33W

HF-200 HF-300

Table 3 Data

Enhancement Type

RM-356

General Information

MicroSD card, 512 MB MU-28 MicroSD card, 1 GB MU-22 MicroSD card, 2 GB MU-37 MicroSD card, 4 GB MU-41 MicroSD card, 8 GB MU-43 MicroUSB connectivity adapter cable CA-101 Video connectivity cable CA-75U

Table 4 Messaging

Enhancement Type

Wireless keyboard SU-8W Digital pen SU-27W CP-306 plectrum stylus CP-306

Table 5 Music

Enhancement Type

Wireless Audio Gateway AD-42W Wireless speakers MD-5W

MD-7W

Music speakers MD-6

MD-8

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RM-356 General Information

Table 6 Navigation

Enhancement Type

Wireless GPS module LD-3W

LD-4W

Table 7 Power

Enhancement Type

Battery 1320mAh BL-5J Charging connectivity cable CA-126 Charger AC-4

AC-5 AC-6C (+CA-100c) AC-8 DC-1 DC-8

DC-9 Charger adapter CA-44 USB charger CA-100

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BL-5J 1320 mAh Li-Ion battery back

(mm)

111 x 51.7 x 15.5 109 83

Weight with battery (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900) and WCDMA I (2100)

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Parameter Unit

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA I (2100): 1920 - 1980 MHz

RM-356

General Information

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA I (2100): 277

Channel spacing 200 kHz

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RM-356 General Information

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA VIII (900): 75 WCDMA I (2100): 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by Music playback

BL-5J 1320 Up to 8.8 h (GSM)

Up to 5 h (WCDMA)

Up to 406.2 h (GSM) Up to 400 h (GSM)

Up to 35h

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RM-356

General Information

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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RM-356

Service Tools and Service Concepts

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RM-356 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-77..............................................................................................................................................................2–5

MJ-165 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SA-131 ...........................................................................................................................................................2–5

SA-166 ...........................................................................................................................................................2–6

SS-195............................................................................................................................................................2–6

Rework jigs and stencils...................................................................................................................................2–7

RJ-157 ............................................................................................................................................................2–7

RJ-160 ............................................................................................................................................................2–7

RJ-166 ............................................................................................................................................................2–7

RJ-169 ............................................................................................................................................................2–8

RJ-184 ............................................................................................................................................................2–8

RJ-201 ............................................................................................................................................................2–8

RJ-73 ..............................................................................................................................................................2–8

RJ-93 ..............................................................................................................................................................2–8

ST-29..............................................................................................................................................................2–9

ST-40..............................................................................................................................................................2–9

ST-53..............................................................................................................................................................2–9

ST-55..............................................................................................................................................................2–9

ST-59..............................................................................................................................................................2–9

ST-61........................................................................................................................................................... 2–10

ST-65........................................................................................................................................................... 2–10

General tools................................................................................................................................................... 2–10

AC-33........................................................................................................................................................... 2–10

AC-35........................................................................................................................................................... 2–10

CU-4............................................................................................................................................................. 2–11

FLS-5 ........................................................................................................................................................... 2–12

FPS-10......................................................................................................................................................... 2–12

FPS-21......................................................................................................................................................... 2–13

JXS-1............................................................................................................................................................ 2–13

PK-1............................................................................................................................................................. 2–14

PKD-1 .......................................................................................................................................................... 2–14

SB-6............................................................................................................................................................. 2–14

SPS-1........................................................................................................................................................... 2–14

SPS-2........................................................................................................................................................... 2–15

SRT-6........................................................................................................................................................... 2–15

SS-102......................................................................................................................................................... 2–15

SS-46........................................................................................................................................................... 2–15

SS-62........................................................................................................................................................... 2–15

SS-93........................................................................................................................................................... 2–16

SX-4............................................................................................................................................................. 2–16

Cables............................................................................................................................................................... 2–16

CA-101 ........................................................................................................................................................ 2–16

CA-31D ........................................................................................................................................................ 2–16

CA-35S......................................................................................................................................................... 2–17

CA-58RS....................................................................................................................................................... 2–17

CA-75U ........................................................................................................................................................ 2–17

CA-89DS ...................................................................................................................................................... 2–18

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RM-356

Service Tools and Service Concepts

DAU-9S........................................................................................................................................................ 2–18

PCS-1........................................................................................................................................................... 2–18

XCS-4........................................................................................................................................................... 2–19

XRS-6........................................................................................................................................................... 2–19

Service concepts .................................................................................................................................................. 2–20

POS (Point of Sale) flash concept .................................................................................................................. 2–20

Flash concept with FPS-10............................................................................................................................. 2–21

Flash concept with FPS-21............................................................................................................................. 2–22

CU-4 flash concept with FPS-10..................................................................................................................... 2–23

CU-4 flash concept with FPS-21..................................................................................................................... 2–24

Module jig service concept............................................................................................................................ 2–25

RF testing concept with RF coupler .............................................................................................................. 2–26

Service concept for RF testing and RF/BB tuning........................................................................................ 2–27

GPS testing concept with GPS RF coupler..................................................................................................... 2–28

Bluetooth testing concept with SB-6 ........................................................................................................... 2–29

WLAN functionality testing concept with SB-7 ........................................................................................... 2–30

List of Tables

Table 8 Attenuation values ................................................................................................................................ 2–17

List of Figures

Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–21

Figure 3 Basic flash concept with FPS-21.......................................................................................................... 2–22

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–23

Figure 5 CU-4 flash concept with FPS-21........................................................................................................... 2–24

Figure 6 Module jig service concept .................................................................................................................. 2–25

Figure 7 RF testing concept with RF coupler .................................................................................................... 2–26

Figure 8 Service concept for RF testing and RF/BB tuning .............................................................................. 2–27

Figure 9 RF testing concept with RF coupler .................................................................................................... 2–28

Figure 10 Service concept for RF testing and RF/BB tuning............................................................................ 2–29

Figure 11 WLAN functionality testing concept with SB-7 ............................................................................... 2–30

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RM-356 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-356. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-77 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

EM calibration on ATO level with SS-62 (mechanical locking concept), CU-4 supported.

MJ-165 Module jig MJ-165 is meant for troubleshooting, testing, tuning and flashing on

the engine level (CU-4 supported). The jig includes an RF interface for GPS, GSM, WCDMA and Bluetooth.

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

SA-131 RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.

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RM-356

Service Tools and Service Concepts

SA-166 RF coupler SA-166 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connectors of SA-166 . The setup used for measuring the values is SA-166 + FS-77 + CU-4.

•

Attenuation values for inductive RF coupler SA-166

Band Channel Attenuation TX

(dB)

Low 24,5 19,5

GSM 850

GSM 900

GSM

1800

GSM

1900

WCDMA

Band I

Mid 24,3 20,5 High 23,5 18,5

Low 21,2 17,5 Mid 19,4 17,5 High 18,8 15,5

Low 11,4 9,2 Mid 10,7 9,2 High 9,0 9,2

Low 8,0 8,2 Mid 7,5 8,2 High 8,6 9,2

Low 9,2 11,1 Mid 9,1 12,1 High 10,1 13,1

Attenuation RX

(dB)

Low 18,7 19,5

WCDMA

Band VIII

SS-195 Display removal tool SS-195 is used for removing displays.

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Mid 18,5 19,5 High 19,5 19,5

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RM-356 Service Tools and Service Concepts

Rework jigs and stencils

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

used together with the ST-55 stencil.

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

(Z7541). It is used together with the ST-55 stencil.

RJ-166 Rework jig RJ-166 is a jig used when servicing the accelerometer (N6501).

It is used together with the ST-53 stencil.

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RM-356

Service Tools and Service Concepts

RJ-169 Rework jig RJ-169 is a rework jig used when servicing the WCDMA PA (N7540)

component. It is used together with the ST-59 stencil.

RJ-184 Rework jig RJ-184 is a rework jig used when servicing the microphone (B2170).

It is used together with the ST-61 rework stencil.

RJ-201 Rework jig RJ-201 is a rework jig used when servicing the GSM 850/900 TX filter

(Z7503) component. This jig is used together with the ST-65 stencil.

RJ-73 Rework jig RJ-73 is a rework jig used when servicing the N1451 component. It is

used together with the ST-29 rework stencil.

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

This rework jig takes the FEM or power amplifier (PA) module (N7520) for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.

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RM-356 Service Tools and Service Concepts

ST-29 rework stencil ST-29 is a rework stencil used when servicing the N1451 component.

It is used together with rework jig RJ-73.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

service the Front End Module (N7520).

ST-53 Rework stencil ST-53 is a rework stencil used when servicing the accelerometer

(N6501). It is used together with the rework jig RJ-166.

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

duplexers. It is used together with the rework jigs RJ-157 and RJ-160.

ST-59 Rework stencil ST-59 is a rework stencil used when servicing the WCDMA PA (N7540)

component. It is used together with rework jig RJ-169.

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RM-356

Service Tools and Service Concepts

ST-61 Rework stencil ST-61 is a rework stencil used when servicing the microphone (B2170).

It is used together with the rework jig RJ-184.

ST-65 Rework stencil ST-65 is a rework stencil used when servicing the GSM 850/900 TX filter

(Z7503). This stencil is used together with the rework jig RJ-201.

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

package.

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

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RM-356 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-356

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

•

Control unit

•

Flash adapter

•

Smart card

FPS-10 flash prommer features:

•

Flash functionality for BB5 and DCT-4 terminals

•

Smart Card reader for SX-2 or SX-4

•

USB traffic forwarding

•

USB to FBUS/Flashbus conversion

•

LAN to FBUS/Flashbus and USB conversion

•

Vusb output switchable by PC command

FPS-10 sales package includes:

•

FPS-10 prommer

•

Power Supply with 5 country specific cords

•

USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

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RM-356 Service Tools and Service Concepts

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Note: FPS-10 can be used for flashing instead of FPS-21 if

necessary.

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

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RM-356

Service Tools and Service Concepts

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SPS-1 Soldering Paste

Spreader

The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.

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RM-356 Service Tools and Service Concepts

SPS-2 Soldering paste

spreader

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-102 Camera removal tool The camera removal tool SS-102 is used to remove/attach a camera

module from/to the camera socket.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using galvanic connector or coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

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Service Tools and Service Concepts

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

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RM-356 Service Tools and Service Concepts

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

•

Table 8 Attenuation values

Band Attenuation Rx/Tx

GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA900 0.2...0.3 dB WCDMA2100 0.4...0.6 dB

CA-75U Video-out cable The CA-75U enables viewing video recordings on a TV screen or

computer monitor. It can also be used while video conferencing. The cable is used to connect the 3.5 mm AV connector of the phone to

the RCA connectors of an AV device.

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Service Tools and Service Concepts

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

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RM-356 Service Tools and Service Concepts

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA900: 0.3+-0.1 dB

•

WCDMA2100: 0.6+-0.1dB

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

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Service concepts

POS (Point of Sale) flash concept

RM-356

Service Tools and Service Concepts

Type Description

Product specific tools

BL-5J Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

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RM-356 Service Tools and Service Concepts

Flash concept with FPS-10

Figure 2 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-77 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

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Flash concept with FPS-21

RM-356

Service Tools and Service Concepts

Figure 3 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-77 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

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RM-356 Service Tools and Service Concepts

CU-4 flash concept with FPS-10

Figure 4 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-77 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –23

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CU-4 flash concept with FPS-21

RM-356

Service Tools and Service Concepts

Figure 5 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-77 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

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RM-356 Service Tools and Service Concepts

Type Description

USB cable

Module jig service concept

Figure 6 Module jig service concept

Type Description

Phone specific tools

MJ-165 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Measurement equipment

Cables

CA-58RS RF service cable (product-specific adapter cable) PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –25

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Type Description

USB cable GPIB control cable

RF testing concept with RF coupler

RM-356

Service Tools and Service Concepts

Figure 7 RF testing concept with RF coupler

Type Description

Product specific devices

FS-77 Flash adapter SA-166 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

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RM-356 Service Tools and Service Concepts

Type Description

PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

Figure 8 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-165 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader

Issue 1 COMPANY CONFIDENTIAL Page 2 –27

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Type Description

PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

GPS testing concept with GPS RF coupler

RM-356

Service Tools and Service Concepts

Figure 9 RF testing concept with RF coupler

Type Description

Product specific devices

FS-77 Flash adapter SA-131 GPS RF coupler

Other devices

CU-4 Control unit SX-4 Smart card JXS-1 RF shield box

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RM-356 Service Tools and Service Concepts

Type Description

PKD-1/PK-1 SW security device SS-62 Flash adapter base

Smart card reader Measurement equipment PC with Phoenix service software

Cables

CA-58RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable XRS-6 RF cable

20dB attenuator Interface cable USB cable

Bluetooth testing concept with SB-6

Figure 10 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

FS-77 Flash adapter

Issue 1 COMPANY CONFIDENTIAL Page 2 –29

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Type Description

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

USB cable

RM-356

Service Tools and Service Concepts

WLAN functionality testing concept with SB-7

Figure 11 WLAN functionality testing concept with SB-7

Type Description

Product specific tools

FS-77 Flash adapter

Other tools

CU-4 Control unit

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RM-356 Service Tools and Service Concepts

Type Description

PCS-1 DC power cable PK-1 SW Security device SS-62 Generic base adapter

Cables

PCS-1 Power cable DAU-9S Cable

Standard USB cable

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Service Tools and Service Concepts

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Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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BB Troubleshooting and Manual Tuning Guide

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Table of Contents

Baseband main troubleshooting..........................................................................................................................3–5

Dead or jammed device troubleshooting............................................................................................................3–7

General power checking ........................................................................................................................................3–8

Clocking troubleshooting ................................................................................................................................... 3–10

Charging troubleshooting .................................................................................................................................. 3–11

Backup battery troubleshooting........................................................................................................................ 3–12

Flash programming troubleshooting................................................................................................................ 3–14

Combo memory troubleshooting ...................................................................................................................... 3–17

MicroSD card troubleshooting............................................................................................................................ 3–18

USB troubleshooting ........................................................................................................................................... 3–20

SIM card troubleshooting ................................................................................................................................... 3–21

Power key troubleshooting................................................................................................................................ 3–23

Vibra troubleshooting......................................................................................................................................... 3–24

Accelerometer troubleshooting......................................................................................................................... 3–25

Touch screen troubleshooting........................................................................................................................... 3–25

Introduction to touch screen troubleshooting ........................................................................................... 3–25

Proximity sensor troubleshooting................................................................................................................ 3–26

Resistive touch screen troubleshooting ...................................................................................................... 3–28

Hardware keys troubleshooting ........................................................................................................................ 3–30

Display module troubleshooting ....................................................................................................................... 3–32

General instructions for display troubleshooting....................................................................................... 3–32

Display troubleshooting ................................................................................................................................ 3–33

Display backlights troubleshooting.............................................................................................................. 3–34

Backlights and LED driver troubleshooting ...................................................................................................... 3–36

Ambient Light Sensor troubleshooting and re-calibration............................................................................. 3–38

Introduction to ALS troubleshooting and re-calibration ........................................................................... 3–38

Ambient Light Sensor calibration................................................................................................................. 3–39

Functionality check ................................................................................................................................... 3–39

Calibrating ALS........................................................................................................................................... 3–40

GPS troubleshooting ........................................................................................................................................... 3–41

GPS antenna.................................................................................................................................................... 3–41

GPS layout and basic test points................................................................................................................... 3–42

GPS RF test points........................................................................................................................................... 3–42

GPS settings for Phoenix................................................................................................................................ 3–44

GPS control................................................................................................................................................. 3–44

Oscillator test............................................................................................................................................. 3–46

Receiver self test ....................................................................................................................................... 3–47

CW Test....................................................................................................................................................... 3–48

Quick Test window.................................................................................................................................... 3–49

GPS failure troubleshooting.......................................................................................................................... 3–50

GPS basic checks troubleshooting ................................................................................................................ 3–51

Bluetooth and FM radio ...................................................................................................................................... 3–53

Bluetooth and FM radio introduction........................................................................................................... 3–53

Bluetooth and FM radio component placement ......................................................................................... 3–53

Bluetooth and FM Radio Self Tests ............................................................................................................... 3–55

Bluetooth BER test.......................................................................................................................................... 3–55

Bluetooth and FM radio module troubleshooting ...................................................................................... 3–57

TV out troubleshooting....................................................................................................................................... 3–58

Audio troubleshooting........................................................................................................................................ 3–59

Audio troubleshooting test instructions...................................................................................................... 3–59

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BB Troubleshooting and Manual Tuning Guide

Internal earpiece troubleshooting ............................................................................................................... 3–62

Internal microphone troubleshooting ........................................................................................................ 3–63

Internal handsfree speaker troubleshooting ............................................................................................. 3–64

External microphone troubleshooting ........................................................................................................ 3–65

External headset earpiece troubleshooting ................................................................................................ 3–66

Acoustics troubleshooting............................................................................................................................. 3–67

Introduction to acoustics troubleshooting ............................................................................................ 3–67

Earpiece troubleshooting......................................................................................................................... 3–68

IHF troubleshooting.................................................................................................................................. 3–69

Microphone troubleshooting ................................................................................................................... 3–70

Baseband manual tuning guide......................................................................................................................... 3–71

Certificate restoring ....................................................................................................................................... 3–71

Energy management calibration.................................................................................................................. 3–72

List of Tables

Table 9 Display module troubleshooting cases................................................................................................ 3–32

Table 10 Pixel defects ......................................................................................................................................... 3–32

Table 11 Calibration value limits ....................................................................................................................... 3–72

List of Figures

Figure 12 Proximity sensor troubleshooting - part 1...................................................................................... 3–26

Figure 13 Proximity sensor troubleshooting - part 2...................................................................................... 3–27

Figure 14 Resistive touch screen troubleshooting .......................................................................................... 3–28

Figure 15 Touch controller basic checks ........................................................................................................... 3–29

Figure 16 Touch screen basic checks................................................................................................................. 3–30

Figure 17 Keymatrix............................................................................................................................................ 3–31

Figure 18 ALS components ................................................................................................................................. 3–38

Figure 19 GPS antenna........................................................................................................................................ 3–41

Figure 20 GPS layout and basic test points....................................................................................................... 3–42

Figure 21 GPS antenna test pads ....................................................................................................................... 3–43

Figure 22 GPS layout and basic test points....................................................................................................... 3–44

Figure 23 GPS Control dialog box....................................................................................................................... 3–45

Figure 24 Simple Tests – Oscillator Test & Receiver Self Test ......................................................................... 3–46

Figure 25 Simple Tests – Oscillator Test............................................................................................................ 3–47

Figure 26 Simple Tests – Receiver Self Test ...................................................................................................... 3–48

Figure 27 CW Test window................................................................................................................................. 3–49

Figure 28 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–50

Figure 29 Key component placement for BTHFMRDS2.1M............................................................................... 3–54

Figure 30 BT/WLAN antenna .............................................................................................................................. 3–54

Figure 31 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–60

Figure 32 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker

is connected (measured at speaker pads). No filter is used. ............................................................... 3–61

Figure 33 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–61

Figure 34 Single-ended output waveform of the HP_microphone_in_Ext_out loop..................................... 3–61

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Baseband main troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Dead or jammed device troubleshooting

Troubleshooting flow

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General power checking

RM-356

BB Troubleshooting and Manual Tuning Guide

Signal

name

VIO_V AVILMA ON ON 1.82 Vilma I/O VBAT1 VBACK AVILMA ON ON 2.5 RTC circuitry VSIM1 AVILMA ON ON 1.8/3,0 SIM card VBAT3 VSIM2 AVILMA ON ON 3,0 Digital

VAUX AVILMA ON ON 2.78 Accelerometer,

VANA AVILMA ON ON 2.5 Vilma internal VBAT4 VR1 AVILMA OFF ON 2.5 VCTCXO VBAT4 VRFC AVILMA OFF OFF 1.8 RAPIDO

VRCP1 AVILMA OFF OFF 4.75 RF module RF

VOUT BETTY ON ON 2,5 ALS, audio

Regulator Sleep Idle Nominal

voltage

Main user Notes Supply

VBAT3

microphone

VBAT5 proximity sensor, TV out driver, display

converter

VBATCP

active

VBAT6 switch

VDAC LP3985 3,0 DAC33 On

when used

VCAM_1V8 LM3677 OFF OFF 1,8 Camera HWA ,

LP5952, cameras, flashlight driver

VCAM_1V3 LP5952 OFF OFF 1,3 Camera HWA

core

VCAM_2V8 BH28SA2 OFF OFF 2,8 Cameras VBAT VCORE TPS62350 ON ON 1,2 Rapido core VBAT VIO LM3677 ON ON 1.8 VIO, VDRAM VBAT VSD SD

levelsifter

LEDOUT TK65604 OFF Display

LED B,G,R LP5521 OFF Keyboard

OFF OFF 2,9 SD card ON

when used

backlights

VBAT

LM3677

VBAT

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Signal

name

VLED_XPR ESS

VBAT 3,6

Regulator Sleep Idle Nominal

voltage

TPS75105 OFF Media key

ADP1653 OFF OFF 4,5/5,5 Camera flash VBAT

Main user Notes Supply

VBAT

backlight

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Clocking troubleshooting

Troubleshooting flow

RM-356

BB Troubleshooting and Manual Tuning Guide

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Charging troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

Backup battery troubleshooting

Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below:

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If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or shortcircuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND. If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.

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Flash programming troubleshooting

Troubleshooting flow

RM-356

BB Troubleshooting and Manual Tuning Guide

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Combo memory troubleshooting

Troubleshooting flow

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MicroSD card troubleshooting

Troubleshooting flow

RM-356

BB Troubleshooting and Manual Tuning Guide

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USB troubleshooting

Troubleshooting flow

RM-356

BB Troubleshooting and Manual Tuning Guide

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SIM card troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Power key troubleshooting

Troubleshooting flow

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Vibra troubleshooting

Troubleshooting flow

RM-356

BB Troubleshooting and Manual Tuning Guide

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Accelerometer troubleshooting

Troubleshooting flow

Touch screen troubleshooting

Introduction to touch screen troubleshooting

RM-356 has a resistive touch screen user interface, which means that the device does not have a traditional ITU-T keypad. The key components of the touch screen user interface are:

•

Touch window with touch controller (TSC2004)

•

Proximity sensor

The resistive touch window is located above the display. It enables finger as well as stylus touch, and it provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for alerting. The touch controller includes drivers and the control logic to measure touch pressure.

The proximity sensor is attached to the upper flex assembly. It sends out a beam of IR light, and then computes the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by preventing the reflection from the touch window surface.

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Proximity sensor troubleshooting

Context

Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check is to identify the fault automatically without any manual checks. If the automatic flow does not provide enough information, a manual check can be done to narrow down the cause of the fault.

Troubleshooting flow

Figure 12 Proximity sensor troubleshooting - part 1

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Figure 13 Proximity sensor troubleshooting - part 2

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Resistive touch screen troubleshooting

Troubleshooting flow

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Figure 14 Resistive touch screen troubleshooting

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Figure 15 Touch controller basic checks

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Figure 16 Touch screen basic checks

Hardware keys troubleshooting

Context

There are two possible failure modes in the keyboard module:

•

One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust).

•

Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcircuit or open connection).

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If the failure mode is not clear, start with the Keyboard Test in Phoenix.

Troubleshooting flow

Figure 17 Keymatrix

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Display module troubleshooting

General instructions for display troubleshooting

Context

•

The display is in a normal mode when the phone is in active use.

•

Display is in a partial idle mode when the phone is in the screen saver mode.

•

The operating modes of the display can be controlled with the help of

Table 9 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Phoenix

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 10 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1 1 1

1 1

Total

2 Combined

defect counts

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

Steps

1. Verify with a working display that the fault is not on the display module itself.

Note: The display module cannot be repaired.

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2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that the engine is functioning normally (you should be able to

3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in

Phoenix

read the Phone ID).

service software.

Phoenix

to find the detailed fault mode.

Display troubleshooting

Context

Before going to display troubleshooting flow, make sure that the engine is working and starting up correctly. If the problem is in the engine, go to baseband troubleshooting.

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Troubleshooting flow

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Display backlights troubleshooting

Context

The device has three LED drivers. One of the drivers provides current for the display backlights. The display backlights can be turned ON (100% max.) and OFF (0%) with PWM.

The two other LED drivers provide current for the keyboard backlights. The keyboard backlights can be turned ON/OFF separately.

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Troubleshooting flow

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Backlights and LED driver troubleshooting

Context

The device has one LED driver that provides current for both the display and keyboard backlights. Brightness can be adjusted manually, and it affects both the display and keypad. Keyboard backlights can be turned ON/ OFF separately but not without switching on the display lights.

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Troubleshooting flow

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Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

If the Ambient Light Sensor (ALS) functionality is inoperative, check the ambient light sensor (N6502) and change it, if necessary. Also, check the capacitor C6504 (100n).

The ALS components are located at the top of the UI flex as illustrated in the figure below.

Figure 18 ALS components

ALS information is used to control the keypad and display brightness of the phone. The keyboard backlight is turned OFF, when it’s not needed. Display brightness is dimmed, when environment lighting is dark. ALS is calibrated in production and can be re-tuned in service points though not recommended unless calibration coefficient is lost for some reason.

Note: ALS calibration is also required for Light SWAP Engines, because ALS is not factory calibrated

for Light SWAP.

When executing the ALS calibration, a reference phone that includes calibrated ALS is required. The ALS retuning instructions show why the reference phone is needed.

Note: Make sure that you have completed the display and keyboard backlights troubleshooting

before starting the ALS troubleshooting.

There is an Ambient Light Sensor window in the Phoenix Display Test tool, which shows the luminance value. The correct luminance in darkness is <20 lx, and in an office environment 100-2000 lx.

Note: The luminance value depends heavily on the light source and the angle of the phone against

the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values.

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Ambient Light Sensor calibration

Functionality check

Steps

1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

3. Choose Testing→Display test.

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

4. Open the Lights tab, and check the Ambient light sensor check box. Click the Read button in order to get the reference ambient light value. Cover the sensor and click Read again. When covered, the luminance reading should be less than after clicking Read without covering the sensor.

5. If the component does not give any reading or the reading does not change when sensor is/is not covered, replace the part.

Note: In RM-356 the ALS module is located on the UI flex assembly. ALS calibration must always be

done when the UI flex assembly is changed. Also, if the ALS calibration values are lost from the phone, ALS needs to be recalibrated.

The ALS calibration procedure requires a reference phone with a calibrated ALS.

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Calibrating ALS

Steps

1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

3. Choose Testing→Ambient Light Sensor Calibration.

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

RM-356

4. Uncheck the Use default values only check box, click the Read button to get the AD-Count values for Channel 0 and Channel 1, and write them down.

Note: In the example graphic the reference phone values are: Channel 0=3001 and Channel 1=337

5. Repeat steps 1-4 for the phone to be calibrated.

Note: Make sure the phone to be calibrated is located in the same place as the reference phone was

when luminance reading was taken.

6. Calculate and write down co-efficient value by division:

7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box).

8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.

Note: Decimal numbers should be used in the iteration in order to achieve adequate precision (e.g.

200.2455)

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9. Use Phoenix (Testing→Display test→Lights tab) to verify the calibration by reading the luminance value

for both the reference phone and calibrated phone.

Note: Remember that the illuminance readings for the reference and calibrated phones must be

done in the same ambient light conditions. If the illuminance values differ more than +- 10%, repeat the whole ALS calibration procedure.

10. To end the calibration, click Close.

GPS troubleshooting

GPS antenna

The GPS antenna is located on the back side of the B-cover (right-hand side, next to the battery).

Figure 19 GPS antenna

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GPS layout and basic test points

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Figure 20 GPS layout and basic test points

VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the following GPS signals are available on the test points listed below:

•

GPS_En_Reset (J6201)

•

U2Tx (J6200, activity on this pin indicates the GPS is operating)

GPS RF test points

The GPS antenna test pads are located on the top side as shown in figure "GPS antenna test pads". Checking for a connection between these two test points will confirm that the antenna is working correctly, as will performing a radiated CW test.

J6280 = GPS Ant J6281 = GPS Ant Gnd

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Nokia 5800 Service Manual Level 3-4

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

ESD protection

Care and maintenance

Company policy

Battery information

Nokia 5800 XpressMusic; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Battery endurance

Service tools

Product specific tools

FS-77 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

MJ-165 Module jig MJ-165 is meant for troubleshooting, testing, tuning and flashing on

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SA-131 RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.

SA-166 RF coupler SA-166 is an RF coupler for WCDMA and GSM RF testing. It is used

SS-195 Display removal tool SS-195 is used for removing displays.

Rework jigs and stencils

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

RJ-166 Rework jig RJ-166 is a jig used when servicing the accelerometer (N6501).

RJ-169 Rework jig RJ-169 is a rework jig used when servicing the WCDMA PA (N7540)

RJ-184 Rework jig RJ-184 is a rework jig used when servicing the microphone (B2170).

RJ-201 Rework jig RJ-201 is a rework jig used when servicing the GSM 850/900 TX filter

RJ-73 Rework jig RJ-73 is a rework jig used when servicing the N1451 component. It is

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

ST-29 rework stencil ST-29 is a rework stencil used when servicing the N1451 component.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

ST-53 Rework stencil ST-53 is a rework stencil used when servicing the accelerometer

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

ST-59 Rework stencil ST-59 is a rework stencil used when servicing the WCDMA PA (N7540)

ST-61 Rework stencil ST-61 is a rework stencil used when servicing the microphone (B2170).

ST-65 Rework stencil ST-65 is a rework stencil used when servicing the GSM 850/900 TX filter

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SB-6 Bluetooth test and

SPS-1 Soldering Paste

SPS-2 Soldering paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-102 Camera removal tool The camera removal tool SS-102 is used to remove/attach a camera

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-75U Video-out cable The CA-75U enables viewing video recordings on a TV screen or

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-10

Flash concept with FPS-21

CU-4 flash concept with FPS-10

CU-4 flash concept with FPS-21