Nokia 5800 Service Manual Level 3-4

Nokia Customer Care

Service Manual

RM-356 (Nokia 5800 XpressMusic; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 10/2008 ET

RM-356

Page ii COMPANY CONFIDENTIAL Issue 1

RM-356 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-356

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-356 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-356

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-356 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-356

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 1

RM-356 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

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RM-356

Battery information

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Page x COMPANY CONFIDENTIAL Issue 1

RM-356 Nokia 5800 XpressMusic; L3&4 Service Manual Structure

Nokia 5800 XpressMusic; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary

Issue 1 COMPANY CONFIDENTIAL Page xi

RM-356

Nokia 5800 XpressMusic; L3&4 Service Manual

Structure

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Page xii COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

1 — General Information

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RM-356

General Information

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RM-356 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–8

Technical specifications...................................................................................................................................... 1–11

Transceiver general specifications ............................................................................................................... 1–11

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100)

phones................................................................................................................................................... 1–11

Battery endurance.......................................................................................................................................... 1–13

List of Tables

Table 1 Audio..........................................................................................................................................................1–8

Table 2 Car...............................................................................................................................................................1–9

Table 3 Data ......................................................................................................................................................... 1–10

Table 4 Messaging............................................................................................................................................... 1–10

Table 5 Music ....................................................................................................................................................... 1–10

Table 6 Navigation .............................................................................................................................................. 1–11

Table 7 Power...................................................................................................................................................... 1–11

List of Figures

Figure 1 View of RM-356........................................................................................................................................1–5

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RM-356

General Information

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RM-356 General Information

Product selection

RM-356 is a GSM/HSDPA/WCDMA tri-mode handportable monoblock phone with a person centric touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. It supports EGSM850/900/1800/1900 and WCDMA900/2100 bands, and CSD/HSCSD, GPRS/EGPRS, WCDMA/HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).

For GPRS/EGPRS networks the RM-356 is a Class B GPRS/EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6) device, which means a maximum uplink speed of 177 kbit/s and downlink speed of 296 kbit/s. RM-356 also supports Dual Transfer Mode (DTM) for simultaneous voice and packet data connection in GSM/EDGE networks; simple class A, multi slot class 11, (4 Rx + 3 Tx, max sum 5 ).

RM-356 has a large nHD 3.2”(640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm) with 16 million colors. It also has a 3.2 megapixel autofocus camera with 3 x digital zoom and an integrated dual LED flash.

RM-356 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.3. RM-356 also supports the Bluetooth 2.0 + EDR standard.

RM-356 uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktoplike Web browsing experience to mobile devices.

RM-356 also supports MIDP Java 2.0, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-356

Product features and sales package

New hardware characteristics

•

Touch screen phone:

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

•

Full touch UI – no physical input or UI navigation keys

•

Contacts Bar - Person centric UI

•

Media Bar – Easy access to media

Bearers and transport

•

WCDMA DL 384kbit/s, UL 384 kbit/s

•

HSDPA up to 3.6Mbps

•

GPRS/EGPRS Class B, Multi slot class 32 (5 Rx + 3 Tx = 6)

•

Dual Transfer Mode (DTM) class A, multi slot class 11 (4 Rx + 3 Tx = 5)

Connectivity

•

Integrated GPS (A-GPS OMA SUPL)

•

TV-out connection

•

WLAN IEEE802.11 b/g

•

Bluetooth 2.0 (A2DP & AVRCP)

•

USB2.0 High Speed with microUSB interface

•

MicroSD memory card - support up to 16GB

•

3.5 mm AV connector

RM-356

General Information

Display

•

3.2” nHD (640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm), up to 16M colors, 16:9 aspect ratio

•

Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

Imaging and video

•

3.2Mpix autofocus camera with 3 x digital zoom and an integrated dual LED flash

•

True 16:9 high definition widescreen optimised for mobile entertainment

•

Video center for enjoying downloaded and streamed content, WMV support, video feeds (vodcasting) and mobile TV (IP TV)

•

CS video call

•

Video sharing

•

Video streaming (3GPP and CIF)

Music

•

DAC33 for hi-fi sound quality

•

Podcasting, internet radio, best in class music player on the go

•

Superb music player UI, bass booster, stereo widening, loudness

•

Stereo music player supporting MP3, SpMidi, AAC, AAC+, eAAC+, WMA

•

3D stereo ringing tones, 64 polyphonic Midi, MP3 tones, video ringing tones

•

Stereo FM Radio

Productivity

Context management

•

Full OMA client provisioning

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RM-356 General Information

•

PIM (Calendar + Contacts)

•

OTA provisioning & over the air SW update (FOTA)

•

Nokia PC Suite connectivity with USB, Bluetooth

•

Web Browser (OSS), Java ™ MIDP 2.0, XHTML browsing over TCP/IP

Messaging

•

MS, MMS (OMA 1.3)

•

Native Email and IM client, Email with attachments (push)

•

Audio messaging (AMS)

Voice

•

Rich Calls: 2-way video conferencing (Video Call), Video Sharing

•

Speaker independent dialing and voice commands (SIND)

Add-on software framework

•

S60 5.0 OS

•

Java: MIDP2.0

Additional technical specifications

•

Vibrating alert

•

3GPP Rel 5 compliant

•

Speech codecs supported: AMR, NB-AMR, FR, EFR

Sales package

•

Transceiver RM-356

•

Battery (BL-5J)

•

Charger (AC-8)

•

Stereo headset (HS-45 + AD-54 audio controller)

•

TV-out cable (CA-75U)

•

MicroUSB connectivity cable (CA-101)

•

Mini DVD

•

Extra stylus

•

CP-306 plectrum stylus in wrist strap

•

CP-305 carrying case

•

DT-29 desk stand

•

User Guide

Product and module list

Module name Type code Notes

System/RF Module 2JD Main PWB with components. UI Flex Module 2JY

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Mobile enhancements

Table 1 Audio

Enhancement Type

Audio controller AD-54 Hearing aid HDA-12 Wired headsets HS-16

HS-41 HS-43 HS-45 (+ AD-54) HS-45 HS-48 WH-201 WH-202

RM-356

General Information

WH-500 WH-600 WH-700 WH-800

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RM-356 General Information

Enhancement Type

Wireless headsets BH-102

BH-103 BH-212 BH-303 BH-500 BH-501 BH-703 BH-804 BH-904 HS-24W HS-25W HS-38W HS-51W HS-52W HS-57W HS-58W HS-59W HS-72W HS-76W HS-79W HS-89W HS-91W HS-94W HS-95W HS-96W HS-100W

Table 2 Car

Enhancement Type

FM transmitter CA-300 Mobile holder CR-39

CR-82 CR-99 CR-103

Mobile holder mounting device HH-12

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Enhancement Type

Mobile charger DC-4 Navigation Nokia 500 Auto Navigation Wireless car kit CK-7W

CK-15W CK-100 CK-300

Wireless plug-in car handsfree HF-33W

HF-200 HF-300

Table 3 Data

Enhancement Type

RM-356

General Information

MicroSD card, 512 MB MU-28 MicroSD card, 1 GB MU-22 MicroSD card, 2 GB MU-37 MicroSD card, 4 GB MU-41 MicroSD card, 8 GB MU-43 MicroUSB connectivity adapter cable CA-101 Video connectivity cable CA-75U

Table 4 Messaging

Enhancement Type

Wireless keyboard SU-8W Digital pen SU-27W CP-306 plectrum stylus CP-306

Table 5 Music

Enhancement Type

Wireless Audio Gateway AD-42W Wireless speakers MD-5W

MD-7W

Music speakers MD-6

MD-8

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RM-356 General Information

Table 6 Navigation

Enhancement Type

Wireless GPS module LD-3W

LD-4W

Table 7 Power

Enhancement Type

Battery 1320mAh BL-5J Charging connectivity cable CA-126 Charger AC-4

AC-5 AC-6C (+CA-100c) AC-8 DC-1 DC-8

DC-9 Charger adapter CA-44 USB charger CA-100

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BL-5J 1320 mAh Li-Ion battery back

(mm)

111 x 51.7 x 15.5 109 83

Weight with battery (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900) and WCDMA I (2100)

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Parameter Unit

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA I (2100): 1920 - 1980 MHz

RM-356

General Information

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA I (2100): 277

Channel spacing 200 kHz

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RM-356 General Information

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA VIII (900): 75 WCDMA I (2100): 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by Music playback

BL-5J 1320 Up to 8.8 h (GSM)

Up to 5 h (WCDMA)

Up to 406.2 h (GSM) Up to 400 h (GSM)

Up to 35h

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RM-356

General Information

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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RM-356

Service Tools and Service Concepts

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RM-356 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-77..............................................................................................................................................................2–5

MJ-165 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SA-131 ...........................................................................................................................................................2–5

SA-166 ...........................................................................................................................................................2–6

SS-195............................................................................................................................................................2–6

Rework jigs and stencils...................................................................................................................................2–7

RJ-157 ............................................................................................................................................................2–7

RJ-160 ............................................................................................................................................................2–7

RJ-166 ............................................................................................................................................................2–7

RJ-169 ............................................................................................................................................................2–8

RJ-184 ............................................................................................................................................................2–8

RJ-201 ............................................................................................................................................................2–8

RJ-73 ..............................................................................................................................................................2–8

RJ-93 ..............................................................................................................................................................2–8

ST-29..............................................................................................................................................................2–9

ST-40..............................................................................................................................................................2–9

ST-53..............................................................................................................................................................2–9

ST-55..............................................................................................................................................................2–9

ST-59..............................................................................................................................................................2–9

ST-61........................................................................................................................................................... 2–10

ST-65........................................................................................................................................................... 2–10

General tools................................................................................................................................................... 2–10

AC-33........................................................................................................................................................... 2–10

AC-35........................................................................................................................................................... 2–10

CU-4............................................................................................................................................................. 2–11

FLS-5 ........................................................................................................................................................... 2–12

FPS-10......................................................................................................................................................... 2–12

FPS-21......................................................................................................................................................... 2–13

JXS-1............................................................................................................................................................ 2–13

PK-1............................................................................................................................................................. 2–14

PKD-1 .......................................................................................................................................................... 2–14

SB-6............................................................................................................................................................. 2–14

SPS-1........................................................................................................................................................... 2–14

SPS-2........................................................................................................................................................... 2–15

SRT-6........................................................................................................................................................... 2–15

SS-102......................................................................................................................................................... 2–15

SS-46........................................................................................................................................................... 2–15

SS-62........................................................................................................................................................... 2–15

SS-93........................................................................................................................................................... 2–16

SX-4............................................................................................................................................................. 2–16

Cables............................................................................................................................................................... 2–16

CA-101 ........................................................................................................................................................ 2–16

CA-31D ........................................................................................................................................................ 2–16

CA-35S......................................................................................................................................................... 2–17

CA-58RS....................................................................................................................................................... 2–17

CA-75U ........................................................................................................................................................ 2–17

CA-89DS ...................................................................................................................................................... 2–18

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RM-356

Service Tools and Service Concepts

DAU-9S........................................................................................................................................................ 2–18

PCS-1........................................................................................................................................................... 2–18

XCS-4........................................................................................................................................................... 2–19

XRS-6........................................................................................................................................................... 2–19

Service concepts .................................................................................................................................................. 2–20

POS (Point of Sale) flash concept .................................................................................................................. 2–20

Flash concept with FPS-10............................................................................................................................. 2–21

Flash concept with FPS-21............................................................................................................................. 2–22

CU-4 flash concept with FPS-10..................................................................................................................... 2–23

CU-4 flash concept with FPS-21..................................................................................................................... 2–24

Module jig service concept............................................................................................................................ 2–25

RF testing concept with RF coupler .............................................................................................................. 2–26

Service concept for RF testing and RF/BB tuning........................................................................................ 2–27

GPS testing concept with GPS RF coupler..................................................................................................... 2–28

Bluetooth testing concept with SB-6 ........................................................................................................... 2–29

WLAN functionality testing concept with SB-7 ........................................................................................... 2–30

List of Tables

Table 8 Attenuation values ................................................................................................................................ 2–17

List of Figures

Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–21

Figure 3 Basic flash concept with FPS-21.......................................................................................................... 2–22

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–23

Figure 5 CU-4 flash concept with FPS-21........................................................................................................... 2–24

Figure 6 Module jig service concept .................................................................................................................. 2–25

Figure 7 RF testing concept with RF coupler .................................................................................................... 2–26

Figure 8 Service concept for RF testing and RF/BB tuning .............................................................................. 2–27

Figure 9 RF testing concept with RF coupler .................................................................................................... 2–28

Figure 10 Service concept for RF testing and RF/BB tuning............................................................................ 2–29

Figure 11 WLAN functionality testing concept with SB-7 ............................................................................... 2–30

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