Nokia 5730 Service Manual Level 3-4

Nokia Customer Care

Service Manual

RM-465 (Nokia 5730 XpressMusic; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 05/2009 MT

RM-465

Page ii COMPANY CONFIDENTIAL Issue 1

RM-465 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-465

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-465 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-465

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-465 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-465

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-465 Nokia 5730 XpressMusic; L3&4 Service Manual Structure

Nokia 5730 XpressMusic; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary

Issue 1 COMPANY CONFIDENTIAL Page ix

RM-465

Nokia 5730 XpressMusic; L3&4 Service Manual

Structure

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Page x COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

1 — General Information

Issue 1 COMPANY CONFIDENTIAL Page 1 –1

RM-465

General Information

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RM-465 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Mobile enhancements............................................................................................................................................1–7

Technical Specifications.........................................................................................................................................1–9

Transceiver general specifications ..................................................................................................................1–9

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones ....................................1–9

Battery endurance.......................................................................................................................................... 1–10

Environmental conditions ............................................................................................................................. 1–10

List of Tables

Table 1 Chargers.....................................................................................................................................................1–7

Table 2 Audio..........................................................................................................................................................1–7

Table 3 Car...............................................................................................................................................................1–8

Table 4 Data ............................................................................................................................................................1–8

Table 5 Power.........................................................................................................................................................1–8

List of Figures

Figure 1 View of RM-465........................................................................................................................................1–5

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RM-465

General Information

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Page 1 –4 COMPANY CONFIDENTIAL Issue 1

RM-465 General Information

Product selection

RM-465 is a quad-band smartphone supporting GSM/850/900/1800/1900 with WCDMA VIII (900)/ II (1900)/ I (2100). The device also supports EDGE, GPRS and HSDPA data bearers.

There is an integrated 3.2 MP camera with auto-focus and flash with 320 x 240 QVGA 2.4”display, 16M colors in the device and front camera for video call.

The device uses Symbian 9.3 operating system and supports MIDP Java 2.0 & CLDC1.1, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-465

Product features and sales package

Imaging

•

3.2 MP camera with auto-focus and flash

•

QVGA, front camera for video call

Connectivity

•

A-GPS

•

Bluetooth 2.0, multiple BT connections supported

•

WLAN 802.11g

•

USB 2.0 (High speed 50 MB/s), support charging

•

Dual Transfer Mode (MSC 5, class 11)

•

2.0mm charger connector

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

Context Management

•

OMA Client provisioning

•

PC Suite for local data sync

•

FOTA Nokia software updater

Voice

•

Integrated hands free and conference call

•

Voice recording

•

Mute key

•

Standardized Push To Talk (OMA PoC Rel. 1.0 standard)

•

Internet call (SIP VOIP ver.3.0)

Office

•

Standards-based push email supported: POP3, SMTP, Mail for Exchange, IMAP4 (with idle)

•

Quick office editors (document, spreadsheet, and presentation)

•

PDF Viewer, ZIP Manager, S60 File

•

Manager

•

Message Reader

•

Active Notes

•

Contacts (w/images)

•

Calendar and To-do (task list)

RM-465

General Information

Security

•

Device lock

•

SSL 3.0/TSL 1.0

•

Integrated Nokia Mobile VPN

•

Device and memory card data encryption

•

OMA Digital Rights Management 2.0

Productivity

•

Home screen Modes – Business and Personal

•

One-touch keys (Home, Calendar, email)

•

Predictive text input

•

Accelerated scrolling

•

Download!

•

Offline mode

Key Customization Elements

•

UI themes

•

Wallpapers, ringing tones, wake-up graphics

•

Operator menu, branded soft key and embedded links

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

RM-465 General Information

•

Co-label logo front and back

•

Operator keys (Email or/and Calendar key)

Sales package

•

Transceiver RM-465

•

Charger (AC-5E)

•

Battery (BL-4U)

•

Connectivity cable (CA-101)

•

MicroSD card (4GB)

•

Stereo headset (HS-45 + AD-54)

•

User guide

Other

•

SMS, MMS

•

OMA Instant Messaging and Presence Service

•

OMA email notification

•

Media Consumption and Publishing

•

Java™ MIDP 2.0

•

Nokia Mini Map browser

•

JavaScript 1.3 and 1.5 support

•

FM radio

•

Music player (MP3, AAC), Media player

Mobile enhancements

Table 1 Chargers

Enhancement Type

Travel charger AC-8 Mobile charger DC-4

Table 2 Audio

Enhancement Type

Stereo headset HS-43 Basic headset HS-48 Stereo headset HS-45/AD-54

Issue 1 COMPANY CONFIDENTIAL Page 1 –7

Enhancement Type

Bluetooth headset BH-101

BH-102 BH-212 BH-602 BH-702 BH-803 BH-804 BH-902 BH-903 BH-904

Pocket speakers MD-6, MD-8

RM-465

General Information

Table 3 Car

Enhancement Type

Multimedia car kit CK-300

Table 4 Data

Enhancement Type

Connectivity cable (charging) CA-101 Connectivity cable (charging) CA-126 MicroSD card MU-37, 2 GB MicroSD Card

MU-41, 4 GB MicroSD Card MU-43, 8 GB MicroSD Card

Table 5 Power

Enhancement Type

Battery 1000mAh Li-ion BL-4U Travel charger AC-8

Page 1 –8 COMPANY CONFIDENTIAL Issue 1

RM-465 General Information

Technical Specifications

Transceiver general specifications

Unit Dimensions (L x W

Transceiver with BL-4U 1000mAh li-ion battery back

(close /open) x T) (mm)

112.2 x 51.3 / 81.3 x 14.9 139 78

Weight (g)

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900), WCDMA II (1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA II (1900): 1930-1990MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA II (1900): 1850-1910MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA II (1900): -50 ... +24dBm/0.01µW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

Issue 1 COMPANY CONFIDENTIAL Page 1 –9

General Information

Parameter Unit

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA II (1900): 289 WCDMA I (2100): 277

Channel spacing 200 kHz (WCDMA II 100/200 kHz)

RM-465

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA VIII (900): 75 WCDMA II (1900): 75 WCDMA I (2100): 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by

BL-4U 1000 Up to 3.5 hrs (WCDMA), 5

hrs (GSM), 5.5 hrs (WLAN)

Charging times

AC-5E

Up to 9 days (WCDMA) and 9.5 days (GSM)

1h 30 min

Environmental conditions

Environmental

condition

Normal operation Reduced performance

Page 1 –10 COMPANY CONFIDENTIAL Issue 1

-10 oC ... +55 oC 55 oC ... +70 oC

Ambient temperature Notes

Specifications fulfilled Operational only for short periods

RM-465 General Information

Environmental

condition

Intermittent or no operation

No operation or storage

Charging allowed Long term storage

conditions Humidity and water

resistance

Ambient temperature Notes

-40 oC ... -15 oC and +70 oC ... +85oC

<-40 oC and >+85 oC

-15 oC ... +55 oC 0 oC ... +85 oC

Operation not guaranteed but an attempt to operate will not damage the phone

No storage. An attempt to operate may cause permanent damage

Relative humidity range is 5 to 95%. Condensed or dripping water may

cause intermittent malfunctions. Protection against dripping water

has to be implemented in (enclosure) mechanics.

Continuous dampness will cause permanent damage to the module.

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RM-465

General Information

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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RM-465

Service Tools and Service Concepts

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RM-465 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-129............................................................................................................................................................2–5

MJ-180 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SA-167 ...........................................................................................................................................................2–6

SS-100............................................................................................................................................................2–6

Cables..................................................................................................................................................................2–7

CA-101 ...........................................................................................................................................................2–7

CA-31D ...........................................................................................................................................................2–7

CA-35S............................................................................................................................................................2–7

CA-56RS..........................................................................................................................................................2–8

PCS-1..............................................................................................................................................................2–8

XCS-1..............................................................................................................................................................2–8

XCS-4..............................................................................................................................................................2–8

Service concepts .....................................................................................................................................................2–9

POS (Point of Sale) flash concept .....................................................................................................................2–9

Flash concept with FPS-10............................................................................................................................. 2–10

CU-4 flash concept with FPS-10..................................................................................................................... 2–11

Flash concept with FPS-10 and SB-6............................................................................................................. 2–12

Flash concept with SS-46 and CA-89DS ........................................................................................................ 2–13

Flash concept with SS-62 and CA-89DS ........................................................................................................ 2–14

Flash concept with FPS-10, SS-62 and SB-6 ................................................................................................. 2–15

Flash concept with FPS-10, SS-62 and SB-7 ................................................................................................. 2–16

Module jig service concept............................................................................................................................ 2–17

Module jig service concept with SB-6........................................................................................................... 2–18

RF testing concept with RF coupler .............................................................................................................. 2–19

Service concept for RF testing and RF/BB tuning........................................................................................ 2–20

List of Figures

Figure 2 POS flash concept ....................................................................................................................................2–9

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–10

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–11

Figure 5 Flash concept with FPS-10 and SB-6................................................................................................... 2–12

Figure 6 Flash concept with SS-46 and CA-89DS .............................................................................................. 2–13

Figure 7 Flash concept with SS-62 and CA-89DS .............................................................................................. 2–14

Figure 8 Flash concept with FPS-10, SS-62 and SB-6 ....................................................................................... 2–15

Figure 9 Flash concept with FPS-10, SB-7 and JBT-9........................................................................................ 2–16

Figure 10 Module jig service concept................................................................................................................ 2–17

Figure 11 Module jig service concept with SB-6............................................................................................... 2–18

Figure 12 RF testing concept with RF coupler.................................................................................................. 2–19

Figure 13 Service concept for RF testing and RF/BB tuning............................................................................ 2–20

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RM-465

Service Tools and Service Concepts

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RM-465 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-465. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-129 Flash adapter

•

FS-129 is equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

multiplexing between USB and FBUS media, controlled by VUSB

MJ-180 Module jig MJ-180 is meant for component level troubleshooting.

The jig includes RF interface for Bluetooth, WLAN and GPS. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

Connector for control unit

•

Access for Audio-, MMC, and USB connectors

RJ-230 Soldering jig The jig is used for soldering and as a rework jig for the system module.

It is made of lead-free rework compatible material.

Issue 1 COMPANY CONFIDENTIAL Page 2 –5

Service Tools and Service Concepts

SA-167 RF coupler SA-167 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter. The following tables show attenuations for RM-465:

•

Attenuation values for inductive RF coupler SA-167 for

RM-465

Band

GSM 850

GSM 900

GSM

1800

GSM

1900

WCDMA

Band I

ChannelAttenuati

on RX

Low 4

Mid 5 5.6

High 5 5.5

Low 7

Mid 8 4.8

High 9 5.8

Low 9

Mid 8 9

High 9 9.2

Low 10

Mid 9 9.7

High 10 10

Low 13

Mid 12 9.5

High 14 9.8

Toleran

ce RX

+/-1.0

Attenuati

on TX

Tolera nce TX

5.5

+/-1.0

5.1

+/-1.0

9.3

+/-1.0

9.3

+/-1.0

Low 14

WCDMA

Band II

WCDMA

Band

VIII

SS-100 Camera removal tool The camera removal tool SS-100 is used to remove/attach a camera

module from/to the camera socket of the phone PWB.

Page 2 –6 COMPANY CONFIDENTIAL Issue 1

Mid 12 10.7

High 13 10.2

Low 11

Mid 11 5.9

High 12 5.7

+/-1.0

9.7

+/-1.0

RM-465 Service Tools and Service Concepts

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

Issue 1 COMPANY CONFIDENTIAL Page 2 –7

RM-465

Service Tools and Service Concepts

CA-56RS RF cable Small RF cable that is used for RF tuning with product specific module

jig.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash

adapter for supplying a controlled operating voltage and data connection.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

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