Nokia 5100 User Manual

User Guide
BT DIVERSE 5100
ADDITIONAL HANDSET AND CHARGER
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
At a glance
Option buttons
Lets you select from the menu options shown on the display.
Green phone
For making and answering calls.
Star/Bell
Switches the handset
ringer on and off.
Hash/Keyguard
Switches the keypad guard on and off.
R
For use with
switchboards and certain
Network Services.
Keypad
Microphone
Display
Displays the status of
your handset.
Extra Directory
Used to store 10 additional names and numbers.
Red phone
To end a call, return to idle and turn the power off and on.
Directory
Used to store and
dial numbers in the
directory.
1
Right hand side
Takes you into
the calls list.
Left hand side
Takes you into
the redial list.
Right hand side
Takes you into the menu options.
Left hand side
To access list of internal handsets registered to the base.
1
4
GHI
7
PQRS
ABC
2
JKL
5
TUV
8
0
R
DEF
3
MNO
6
WXYZ
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May 03 ~ 5352
Please open this page for an ‘At a glance’ guide to your BT Diverse 5200 Additional Handset and Charger.
2
Charger
Contact points
Display option buttons
The OPTION buttons allow you to select options within each menu that are shown on the display.
INT MENU-> ->
Press the right side of the button to confirm (OK) menu selection.
Press the left side of the button for and right side of the button for when going through the menu options.
Handset display
When in IDLE SCREEN mode and the clock has been set.
Charger underside
Power socket
INT
MENU
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BT Diverse Helpline – 08457 908 070
In this guide
At a glance 1
Menu structure 4
Quick guide 6
Quick guide to handset display icons 7
Introduction 8
Unpacking your Diverse 5100
Additional Handset and Charger 8
For your records 8
Safety information 9
Setting up 10
Registering and charging the handset 10
Using the telephone 15
Making and ending calls 15 Call timer 16 Name and number directory 16 Extra directory 18 Redial 19 Secrecy 20 Paging and Internal calls 20
Caller Display and other BT Calling Features 23
Caller Display 23 Calls list 23 Call Waiting 26 Call Divert 27 Withhold number 27 Ring Back 28 Voice Mail 28
Handset settings 30
Keyguard 32
Help 33
General information 34
Guarantee 34 Technical information 35
Index 36
Hints and tips boxes
In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.
Helpline
If you experience any difficulties with your Diverse 5100 Additional Handset and Charger, please call the BT Diverse Helpline on 08457 908 070.
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BT Diverse Helpline – 08457 908 070
Menu Structure
Sel Services Withhold No.
Call Waiting
Ringback Off
Call Divert
Audio Set H/Set Vol set
Ringer set
Melody set
Base Set Date/Time Date Set
Clock Set
Clock Mode 24H
12H
System PIN enter
Base Reset default
Add Features Dial Mode Tone
Pulse
tbr 100 MS
120 MS
180 MS
250 MS
300 MS
600 MS
Barge In on/off
Mailbox Set Key 1
Register hs PIN enter
Please note that you will only see all the below menu options if you are registered to a BT Diverse 5110 base station.
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BT Diverse Helpline – 08457 908 070
IMPORTANT
If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the
idle screen.
(On display) Redial list Edit entry
Copy to dir.
Menu structure for directory, redial list, extra directory
Opens directory
Edit entry
Opens extra directory New entry
Show entry
Delete
Messages
Press to get to your Mailbox and access your voicemail and Calls list.
Calls Delete
Copy to dir
Time
Status
Delete list
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BT Diverse Helpline – 08457 908 070
Quick guide
Commonly used handset functions and settings
Hold down
Hold down
Hold down
Select one of last 5 numbers
Enter number
Enter name
Call all or
Handset no. (e.g. 2)
Enter the date
Enter time
OKAM/PMOKOK
CLOCK SETOKDATE/TIMEOKBASE SETMENU
OK
OKDATE SETOKDATE/TIMEOKBASE SETMENU
INT
INT
SAVEDOKOKH/SET VOLOKAUDIO SETMENU
OKCALLS
SAVEDOK
OKOKNEW ENTRYMENU
Switch handset on/off
Switch keyguard on/off
Switch handset ringer on/off
Make an external call
To end a call
Redial a number
To store a name and number in the directory
Dial from the directory
Dial from the Calls list
Handset earpiece volume
Make internal call
Transfer call to handset
Set date
Set time
15
32
30
15
15
19
16
17
24
31
20
21
14
14
Page
no.
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BT Diverse Helpline – 08457 908 070
Quick guide to handset display icons
Redial, lists up to the last 5 dialled number.
Flashes to indicate new messages (if a mailbox service is used) or missed calls.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Do not disturb/Ringer off.
Handset locked.
Shows the number of the handset and is displayed in top left hand corner.
eg.
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BT Diverse Helpline – 08457 908 070
Introduction
Unpacking your BT Diverse 5100 Additional Handset and Charger
If anything is missing, please contact your place of purchase immediately.
One BT Diverse 5100 Charger
One BT Diverse 5100 handset
One power supply for the charger
Two AAA rechargeable batteries
Battery compartment cover
For guarantee purposes proof of purchase is required so please keep your receipt.
BT Accessories and Replacement Items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
For your records
Date of purchase:
Place of purchase:
INTRODUCTION
1
4
9
W
X
Y
Z
7
P
Q
R
S
8
T
U
V
G
H
I
3
D
E
F
5
J
K
L
2
A
B
C
6
M
N
O
0
R
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BT Diverse Helpline – 08457 908 070
Safety information
General
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280-Z4-C478.
For the handset use only nickel-metal hydride (NiMH) AAA rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. The batteries should have a power rating of at least 700mAh
1.2V. Batteries and accessories are available from withandwithoutwires.com or call 0870 240 5522.
If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).
Do not open the charger or handset (other than to change batteries). This could expose you to high voltages or other risks.
Radio signals transmitted between the handset and base may cause interference to hearing aids.
This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
SAFETY INFORMATION
Plan the location
Situate your product close enough to a mains power socket so that the cable will reach.
Make sure it is at least 1 metre away from other electrical products to avoid interference.
Do not situate the product in the bathroom or other humid areas.
IMPORTANT
Please note that your handset is NOT registered to a base station. The BT Diverse 5100 handset will be easily registered once you complete the steps 1 to 3 below.
2 Plug the power supply unit
into the wall socket
Setting up
1 Connect the charger
Plug the power supply cable into the power socket at the back of your charger.
SETTING UP
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BT Diverse Helpline – 08457 908 070
3 Registering and charging
the handset
The display is protected by a plastic film. You can remove this protective plastic film from the display.
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BT Diverse Helpline – 08457 908 070
Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.
Insert the batteries Registering the handset
SETTING UP
If the icons on the display
flash continuously...
It means that the handset is not registered with the base station.
Ensure you have correctly carried out step 3 above. If the product is still not registered see Registering Manually on page 12.
All additional handsets you purchase will need to be individually registered with the base station before they will work.
The battery cover may be found in the packaging with the batteries.
WARNING
Under no circumstances should non-rechargeable batteries be used. Using incorrect batteries will invalidate your guarantee and may damage the telephone.
To register your handset to a BT Diverse 5110 base station, place it in the main BT Diverse 5110 base station with the display facing upward. After approx. one minute, the handset's internal number is displayed (e.g. 2). Successful registration is signalled by a confirmation tone.
Replace the newly registered handset into the charger and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.
When the handset is registered the display will show:
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BT Diverse Helpline – 08457 908 070
SETTING UP
Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.
To manually register a BT Diverse 5100 handset to another base station
If you want to register your handset to another base station you will need to manually register it.
On the handset to be registered:
Press the MENU options button.
Press the DOWN button until the display shows
REGISTER HS
.
Press the OK button. Display show
PIN
.
Enter your 4-digit Pin (original setting
0000
).
Press the OK button. Display flashes
REGISTER HS
.
Following the user guide for the base station you are registering to place the base into registration mode.
MENU
OK
OK
To de-register a handset
Press the INT options button.
Press the UP or DOWN button to select the handset to be de-registered (1-6).
Press the MENU options button.
Press the DOWN button until the display shows
DE-REG H/SET
.
Press the OK button. Display will show
PIN ****
.
Enter your 4-digit PIN (original setting
0000
).
Press the OK button. Display shows
DE-REGISTER?
Press the OK button to confirm.
SAVED
is displayed.
Press the RED PHONE button until you reach the idle screen.
INT
MENU
OK
OK
OK
Battery level icons
When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
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BT Diverse Helpline – 08457 908 070
Out of range?
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
Battery performance
Batteries and case may become warm during charging. This is normal.
Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from www.withandwithoutwires.com or call 0870 240 5522.
If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
SETTING UP
Setting the date and time
Press the MENU options button.
Press the DOWN button until the display shows
BASE SET
.
Press the OK button. The display will show
DATE/TIME
.
Press the OK button. The display will show
DATE SET.
Press the OK button.
Use the keypad to enter the date (DD/MM/YY).
Press the OK button.
Press the DOWN button until the display shows
CLOCK SET
.
Press the OK button.
Use the keypad to enter the time in 12-hour clock format (HH/MM).
After entering the time in the 12-hour clock format, press the OK button.
Press the DOWN button to choose
AM
or PM.
Press the OK button.
Press the RED PHONE button until you return to the idle screen.
OK
OK
OK
OK
OK
OK
OK
MENU
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BT Diverse Helpline – 08457 908 070
Please note
If you subscribe to a Caller Display Service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually, see opposite.
To set the time mode (12 or 24-hour clock)
The handset’s default setting is 12-hour clock. To change the clock to the 24-hour setting:
Press the MENU options button.
Press the DOWN button until the display shows
BASE SET
.
Press the DOWN button until the display shows
DATE/TIME
.
Press the OK button.
Press the DOWN button until the display shows
CLOCK MODE
.
Press the OK button.
Press the DOWN button to switch between
24 H
and
12 H
settings.
Press the OK button to confirm the setting you want.
Press the RED PHONE button until you reach the idle screen.
MENU
OK
OK
OK
SETTING UP
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BT Diverse Helpline – 08457 908 070
Using the telephone
To switch the handset power on and off
Press and hold the RED PHONE button to switch the
handset off.
Press and hold the RED PHONE button to switch the handset on again.
Your BT Diverse 5100 Handset and Charger has a menu driven display. The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the MENU button to enter the main menu. During a call, if you press the MENU button it will open the menu for that particular situation.
Note
To quit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to get back to the idle screen.
Making and ending calls
To make an external call
Ensure the handset is switched ON.
Press the GREEN PHONE button. You will hear the dial tone.
Dial the number.
Preparatory dialling
Enter the phone number first. If you make a mistake press the DELETE button to remove any incorrect digits.
Press the GREEN PHONE button to dial the number.
To end a call
Press the RED PHONE button.
USING
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BT Diverse Helpline – 08457 908 070
To receive an external call
Press the GREEN PHONE button to answer the call.
Or
If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.
This is called auto-talk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 31.
Call timer
Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.
Name and number directory
You can store up to 20 of your most frequently used names (up to 12 letters) and numbers (up to 22 digits long).
To store a name and number in the directory
Press the DIRECTORY button.
Press the MENU options button.
Press the DOWN button until the display shows
NEW ENTRY
.
Press OK to confirm.
Enter the telephone number you want to store.
Press OK to confirm.
Entering names
Enter the name using the letters on the keypad. (See ‘Character map’ on the following page for how to enter special characters). For example, to enter the name TOM:
Press the 8 button until
T
appears on the display.
Press the 6 button until the display shows
O
.
Then press 6 until the display shows
M
.
Press OK to confirm. The display will show
SAVED
and
TOM
.
MENU
OK
OK
OK
8
TUV
6
MNO
6
MNO
USING
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BT Diverse Helpline – 08457 908 070
To dial a number from the directory
Press the DIRECTORY button.
If you wish, you can use the keypad to enter the first letter of the name, for example to find
TOM
, press the 8 button.
Press the DOWN button to scroll to the entry you want.
Press the GREEN PHONE button to dial the number.
8
TUV
Press the GREEN PHONE button to dial the number.
Or
Press the RED PHONE button until you reach the idle screen.
Character map
As well as the standard letters and numbers you can include special characters in the directory entry.
1
Space
1
0
+
0
-
|
?
–-–
*
/
(
)
,
#
|
--­|
Press
1
st
press
2
nd
press
3
rd
press
4thpress
5
th
press
6
th
press
A B C
To edit a directory entry
Press the DIRECTORY button.
Use the keypad to enter the first letter of the name you wish to edit.
When the name you wish to edit is displayed, press the MENU options button. Press the DOWN button until
SHOW ENTRY
is displayed.
Press the OK button.
Edit the number.
Press the OK button.
<NAME>
is displayed.
If the name is correct, press the OK button.
Or
If you wish to edit the name, enter a new name now.
Press the OK button. The display will show
SAVED
.
You can either press the GREEN PHONE button to dial the number or the RED PHONE button until you reach the idle screen.
A B C
OK
OK
OK
OK
MENU
USING
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BT Diverse Helpline – 08457 908 070
To delete all entries from the directory
Press the DIRECTORY button.
Press the MENU options button.
Press the 6 button,
DELETE?
is displayed.
Press the OK button to confirm. All director y numbers are deleted.
Press the RED PHONE button until you reach the idle screen.
6
MNO
MENU
OK
To delete an entry from the directory
Press the DIRECTORY button.
Use the keypad to enter the first letter of the name.
Or
Use the DOWN button to find the entry you want.
Press the MENU options button.
Press the DOWN button to display
DELETE
.
Press the OK button to confirm. The number is deleted.
Press the RED PHONE button until you reach the idle screen.
Note
To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.
MENU
OK
A B C
To store names and numbers in the Extra directory
Press the EXTRA DIRECTORY button.
Press the MENU button.
The structure for this directory menu is the same as the main name and number directory.
You can follow the instructions starting on page 16 for storing, dialling, editing and deleting numbers in this directory.
Extra directory
This is an additional directory where you are able to store up to 10 additional names and numbers.
MENU
Note
This Extra directory does not ‘name and number match’ when used with Caller Display.
USING
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BT Diverse Helpline – 08457 908 070
Redial
Your handset automatically saves the last five telephone numbers dialled into a redial list.
To dial a number in the redial list
Press the REDIAL options button. The last number dialled will be displayed.
Press the DOWN button to scroll through the redial list.
Press the GREEN PHONE button to dial the number.
To copy numbers shown in the redial list to the directory
Press the REDIAL options button.
Press the DOWN button until the number you want is displayed.
Press the MENU button.
Press the DOWN button until the display shows
COPY TO DIR
.
Press the OK button. The number is shown on the display.
Press OK to confirm.
NAME
is displayed.
MENU
OK
OK
Note
To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.
Enter the name to the number you want to copy into the directory.
Press OK to confirm.
The display will show
SAVED
and the name of the entry.
You can dial this number by pressing the GREEN PHONE button or return to the idle screen by pressing the RED
PHONE button.
To delete the redial list
Press the REDIAL options button.
Press the MENU options button. Display shows
EDIT
ENTRY
.
Press the 6 button. Display shows
DELETE?
Press OK to confirm deletion of the list. You hear a confirmation tone.
Press the RED PHONE button until you reach the idle screen.
OK
MENU
6
MNO
OK
USING
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BT Diverse Helpline – 08457 908 070
Secrecy
When on a call you can talk to someone in the same room, without your caller hearing.
To switch secrecy on/off
During a call: Press the INT options button.
The call is put on hold and your caller will hear music.
To resume the call:
Press the MENU options button. Display shows
GO
BACK
.
Press OK to confirm. You can now speak to your caller again.
Paging and internal calls
You can alert handset users that they are wanted, or locate a missing handset.
If you have multiple handsets registered to the base you can make internal calls between handsets.
Press the INT button.
Use the DOWN ARROW on the options button to find the handset number you want to page or call.
Press the GREEN PHONE button to call the handset.
If you want to page all the handsets registered to the base, highlight
CALL ALL
on the display and press the GREEN PHONE button.
You can also page all handsets by pressing the PAGE button on the base station
INT
MENU
OK
INT
USING
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BT Diverse Helpline – 08457 908 070
To transfer an external call between handsets
You can transfer an external call to another handset registered to the base.
Press the INT options button.
Enter the number of the handset to which you wish to transfer the call, or scroll to find using the UP or DOWN option buttons. When the other handset answers you can tell them you are transferring the call and press the RED PHONE button. The call is transferred and the original handset shows
LINE IN USE
on
the display.
INT
To return to an external call if the internal call is not transferred
To speak to your external caller again:
Press the MENU options button. Display shows
GO BACK
.
Press the OK options button.
MENU
OK
To switch 3-way conversation function on/off
You can allow your BT Diverse 5110 to hold 3-way calls between handsets.
Press the MENU options button.
Press the DOWN options button until the display shows
BASE SET
.
Press the OK options button.
Press the DOWN options button until the display shows
ADD FEATURES
.
Press the OK options button.
Press the DOWN options button until the display shows
BARGE IN
.
Press the OK options button to switch the function on.
SAVED
is displayed
BARGE IN
is then displayed with a tick next to it.
Press the OK options button again to switch off, tick is deleted.
Press the RED PHONE button until you reach the idle screen.
MENU
OK
OK
OK
OK
USING
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BT Diverse Helpline – 08457 908 070
To hold a 3-way conversation
You can talk to one external caller and another internal caller at the same time on your BT Diverse 5110 handset.
While another handset user is talking to an external caller the display shows
LINE IN USE
.
Press the GREEN PHONE button to join the conversation. Display shows
LISTENING IN
.
A tone is heard by all three parties when one party enters or leaves the call.
Press the RED PHONE button to end your call.
USING
BT Diverse Helpline – 08457 908 070
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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352
Caller Display and other BT Calling Features
IMPORTANT
To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150.
Please note
Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the network.
Please note
If you have a new call in your Calls list, the icon will flash.
If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).
If you have stored a name to go with the number in your handset directory, the name will be displayed instead.
Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.
If the caller has withheld their number, the display will show
WITHHELD
.
If you call from another handset, the display shows the handset number and
INT
.
Calls list
The Calls list contains the telephone numbers of your last 10 callers.
The caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.
If a call is received when the Calls list is full then the oldest entry will be deleted automatically.
CALLER DISPLAY
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BT Diverse Helpline – 08457 908 070
To view the Calls list
Press the ENVELOPE options button. A flashing envelope indicates new calls. New calls are displayed immediately.
If there are no new entries, continue to open the Calls list.
The display will show the type of calls you have received in your Calls list, e.g.
CALLS
02/06
means you have received 2 new calls and have 6 old calls.
Press the OK button to display the most recent number to call you.
Press the UP and DOWN buttons to scroll backwards and forwards through the Calls list.
When you have found the entry you want, you have the options to:
Call a number from the Calls list:
When the number you wish to call is displayed, press the GREEN PHONE button. The number will be dialled automatically.
Display the time of the call:
Press the MENU options button.
Press the DOWN button to highlight
TIME.
Press the OK options button. The date and time of the call are displayed.
To return to the beginning of the calls list, press the RED PHONE button repeatedly until it is displayed.
Display the status of the call:
Press the MENU options button.
Press the DOWN button to highlight
STATUS
.
Press the OK button.
NEW
= New call.
OLD
= Previously viewed.
Press the RED PHONE button until you reach the idle screen.
OK
OK
MENU
MENU
OK
Remember
If you have missed a call the icon will flash on the display.
CALLER DISPLAY
BT Diverse Helpline – 08457 908 070
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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352
Press the DOWN button to highlight
DELETE LIST
.
Press the OK button. The display shows
NO CALLS
.
Press the RED PHONE button until you reach the idle screen.
Store a number from the Calls list into the directory:
When the number you want to store is displayed:
Press the MENU options button.
Press the DOWN button to highlight
COPY TO DIR
.
Press the OK button. The number is displayed.
Press the OK button again.
Enter a name, see page 16 for instructions.
Press the OK button.
The display shows
SAVED
. You can either copy another entry from the Calls list or press the RED PHONE button until you reach the idle screen.
Delete a number from the Calls list.
When the number you want to delete is displayed.
Press the MENU options button.
DELETE
is displayed.
Press the OK button to confirm. The display shows
DELETED
.
Delete the whole Calls list:
When any number is displayed, press the MENU options button.
MENU
MENU
OK
OK
MENU
OK
OK
OK
CALLER DISPLAY
BT Diverse Helpline – 08457 908 070
Call Waiting
If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
To accept a waiting call
During a call when you hear the Call Waiting beeps:
The number (or name if stored in the directory) of the second caller will flash on the display.
Press the MENU options button. Display shows
ACCEPT
.
Press the OK options button. Your current call is put on hold and you are connected to the second caller.
Press the RECALL button to toggle between callers.
MENU
OK
R
To switch Call Waiting on/off
You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.
Press the MENU options button,
SEL SERVICES
is displayed.
Press the OK options button.
Press the DOWN until the display shows
CALL WAITING
.
Press the OK options button.
Use the UP or DOWN button to select whether you want the service on or off.
Press the OK options button.
You will hear a Network message confirming your divert request.
Press the RED PHONE button until you reach the idle display.
MENU
OK
OK
OK
BT CALLING FEATURES
26
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BT Diverse Helpline – 08457 908 070
Please note
Call Divert requires subscription from your Network provider. You may be charged a subscription fee.
OK
OK
OK
Withhold number
Your number appears on the display of the person you call if they subscribe to a Caller Display service. You are able to withhold your telephone number from the next call you make if you wish.
To withhold your number from being sent
Press the MENU options button,
SEL SERVICES
is
displayed.
Press the OK options button,
WITHHOLD NO
is displayed.
OK
MENU
Call Divert
You can divert all incoming calls to another number where you can be reached.
To divert calls
Press the MENU options button,
SEL SERVICES
is
highlighted.
Press the OK options button.
Use the DOWN arrow on the options button until
CALL
DIVERT
is highlighted.
Press the OK options button.
You now have a choice of when you want calls to be diverted:
AUTOMATIC
– calls are put straight through to the number you have set.
NO ANSWER
– calls are diverted
if your phone is not answered.
I
F BUSY
– calls are forwarded
if your phone is engaged.
MENU
OK
OK
Select your required option and press the OK options button, ONis displayed.
Press the OK options button again.
Enter the phone number where you want the calls to be diverted to.
Press the OK options button.
You will hear a Network message confirming your divert request.
Press the RED PHONE button until you reach the idle display.
BT CALLING FEATURES
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BT Diverse Helpline – 08457 908 070
To switch Ring Back off if set
Press the MENU options button,
SEL SERVICES
is
highlighted.
Press the OK options button.
Use the DOWN arrow on the options buttton until
RINGBACK
OFF
is highlighted.
Press the OK options button. This will cancel your ringback call.
You will hear a Network message confirming your divert request.
Press the RED PHONE button until you reach the idle display.
MENU
OK
OK
Ring Back
If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call by pressing the 5 button. To switch this service off before your call is returned i.e. if you have to go out before your caller has returned your call.
Voice Mail
If you have a Voice Mail message service ie. Call Minder or Meridian Mail on your telephone line you can set the 1 button to access your messages directly via one button.
To set up quick access to your Voice Mail service
Press the MENU options button.
Press the DOWN options button. Display shows
MAILBOX
.
Press OK. Display shows
SET KEY 1
.
Press the OK button.
Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.
Press OK. The display shows
SAVED
.
Press the RED PHONE button until you reach the idle screen.
Press the OK options button.
Enter the telephone number you want to call.
Press the OK options button, the number will be dialled but your number will not be sent to your caller.
OK
OK
OK
OK
OK
MENU
BT CALLING FEATURES
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BT Diverse Helpline – 08457 908 070
Please note
If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.
To retrieve messages from your Voice Mail service
Press and hold down the 1 button.
When set up as opposite this will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now.
Press the OK button.
You will be taken into your messages.
To set up quick access to your Voice Mail service when behind a switchboard eg. Meridian Mail.
Follow the steps on the previous page, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:
Enter the access number for your messaging service, e.g.
7000
.
Press and hold the RECALL button to enter a pause in the dialling sequence,
P
.
Enter your extension number, followed by a hash, e.g.
1234 #
.
Press and hold the RECALL button to enter another pause in the dialling sequence,
P
.
Enter your PIN followed by a hash, e.g.
000000 #
.
The entire number should look like this:
7000P1234nP000000n
R
R
1
OK
BT CALLING FEATURES
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BT Diverse Helpline – 08457 908 070
To adjust the handset ringer volume
You can choose from 5 levels (15), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0).
Press the MENU options button.
Use the DOWN button to highlight
AUDIO SET
.
Press the OK button.
Press the DOWN button to highlight
RINGER
.
Press the OK button.
You hear the current volume level and the level is shown on the display.
Press the UP/DOWN button to select the level you want.
Press the OK button to confirm.
SAVED
is displayed.
Press the RED PHONE button until you reach the idle screen.
Handset settings
To adjust the handset ringer melody
There are 10 melodies to choose from (1–10).
Press the MENU options button.
Press the DOWN button to highlight
AUDIO SET
.
Press the OK button.
Press the DOWN button to highlight
MELODY
.
Press the OK button.
You hear the current melody and its number is shown on the display.
Press the DOWN button to select the melody you want.
Press the OK button.
Press the RED PHONE button until you reach the idle screen.
MENU
OK
OK
OK
MENU
OK
OK
OK
Shortcut button
If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.
HANDSET SETTINGS
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BT Diverse Helpline – 08457 908 070
To switch autotalk on and off
If autotalk is switched on you do not need to press the GREEN PHONE button to answer a call you can simply pick the handset up from the charger.
If you switch autotalk off you always have to press the GREEN PHONE button to answer a call.
The default setting for autotalk is on.
Press the MENU options button.
To switch autotalk on:
Press the 9 button.
Press the 1 button.
Press the 1 button again.
To switch autotalk off:
Press the 9 button.
Press the 1 button.
Press the 0 button.
MENU
To adjust the earpiece volume
There are 3 volume levels to choose from and you can even adjust the volume during a call.
Press the MENU options button.
Press the DOWN button to highlight
AUDIO SET
.
Press OK to confirm. The display show
H/SET VOL
.
Press OK to confirm.
You hear the current volume and the level is displayed.
Select the required level.
Press OK to confirm.
SAVED
is
displayed.
Press the RED PHONE button until you reach the idle screen.
MENU
OK
OK
OK
HANDSET SETTINGS
9
WXYZ
1
1
WXYZ
9
1
0
32
BT Diverse Helpline – 08457 908 070
To reset your handset to the original settings
Press the MENU options button.
Press the 9 button.
Press the 3 button. The display shows
RESET?
.
Press OK to confirm.
This will reset:
Earpiece volume 1
Ringer volume 5
Ringer melody 1
Autotalk ON
Battery low beep ON
Redial list DELETED
This will not delete the directory or Calls list.
This will not reset:
Handset PIN
Registration to the base station.
9
WXYZ
3
DEF
MENU
OK
Keyguard
You can lock the keypad so that it cannot be used accidentally while carr ying it around.
To switch keyguard on
Press and hold the #button to switch keyguard on. You hear a confirmation tone.
The keypad is now locked and you cannot dial out. You can answer calls as normal by pressing the GREEN PHONE button.
To switch keyguard off, press and hold the
#
button again. You hear a confirmation tone and the handset is now unlocked.
IMPORTANT
If the keyguard is active, the emergency numbers 999 and 112 can NOT be dialled.
HANDSET SETTINGS
33
BT Diverse Helpline – 08457 908 070
Help
Problem
Handset not registering.
You have forgotten your base station PIN number.
No display
When you press a button, nothing happens.
No radio signal to the base – all displays flashing.
Handset in charger doesn’t charge.
Handset does not ring.
Your caller cannot hear you.
Caller’s number is not displayed even though you have subscribed to Caller Display.
The error beep – a descending tone – is played.
Possible cause
The charger is not powered. There are no batteries in the handset.
You have changed the PIN.
Handset not switched on. Batteries exhausted.
Keyguard may be switched on.
Handset out of range. Handset not registered.
Charger is not connected to the power supply.
Ringer is switched off.
The INT button has been pressed, muting the microphone.
The number has been withheld.
You have pressed the wrong button.
Solution
Make sure that the power supply is plugged in at the
charger
and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the charger
again and leave for approx.
1 minute to try registering again.
Try entering the default PIN (0000). If you have changed the PIN and cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.
Hold down the RED PHONE button for 1 second. Charge or replace batteries.
Hold down the
#
button for 1 second.
Move closer to the base. Register the handset (see page 11).
Make sure that the power supply is in at the charger and the power source is switched on. Check that the batteries are fitted correctly.
Switch ringer back on, see page 30.
Select GO BACK option via the
MENU
button to switch the
microphone back on.
Callers can stop their number being sent over the network.
Retry. If necessary, check the instructions.
HELP
34
BT Diverse Helpline – 08457 908 070
General information
Within the 12-month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 33, or contact the BT Diverse Helpline on 08457 908070 for assistance.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.
BT Accessories and Replacement Items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
Guarantee
Your BT Diverse 5100 Additional Handset and Charger is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5100 Handset and Charger, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to point of purchase.
• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
• This guarantee does not affect your statutory rights.
GENERAL INFORMATION
35
BT Diverse Helpline – 08457 908 070
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 5110 base station (with up to 6 handsets) has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed. (For example: if BT Diverse 5110 is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)
Only use approved power supply item code: C39280-Z4-C478.
R&TTE
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for the efficient use of the radio spectrum, the product complies with TBR6.
If you would like a copy of the Declaration of Conformity please contact the BT Diverse Helpline.
GENERAL INFORMATION
36
BT Diverse Helpline – 08457 908 070
Index
Autotalk on/off 31
Batteries
charging 11 installing 11 performance 13 replacing 12 warning beeps 12
Call divert 27
Call timer 16 Call Waiting 26 Caller Display 23 Calls list 23
delete 25 dialling a number 24 display status of call 24 display time of call 24 store number to directory 25 view 24
Calls
end 15 external 15 holding 21 internal 20 making 15 on hold 22 receiving 16 redial 19 secrecy 20 three-way 21 transferring 21
Character map 17
Date set 14
Delete
all directory entries 18 calls list 25 directory entry 18
redial list 19 De-register handset 12 Directory 16
delete an entry 18
delete all entries 18
dial a number 17
edit an entry 17
extra directory 18
store name and number 16 Display icons 7
Earpiece volume 31
Ending calls 15 External calls 15 Extra directory 18
Guarantee 34
Handset
display 2
on/off 15
reset 32
ringer melody 30
ringer volume 30 Handset quick guide 6 Help 33 Helpline 3 Holding calls 21
Internal calls 20
INDEX
BT Diverse Helpline – 08457 908 070
37
Keyguard 32
Making calls 15
Melody
handset 30 Menu structure 4 Music on hold 20
On/off
auto talk 31
handset power 15
keyguard 32
secrecy 20
Page a handset 20
Power connection 10 Preparatory dialling 15
Quick guide
display icons 7
handset settings 6
Range warning 13
Receiving calls 16 Redial 19
copy to directory 19
delete 19
dial number in redial list 19 Registering handset 11 Registration – manual 12 REN, how many phones can I have? 35 Reset
handset settings 32 Ring back 28 Ringers on/off 30
Safety information 9
Secrecy 20 Setting up 10
Technical information 35
Three-way conversation 21 Time set 14 Transferring calls 21
Voice Mail 28
Volume
earpiece 31 handset ringer 30
Withhold number 27
INDEX
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 5100 Handset & Charger (05/03) 4 Designed by The Art & Design Partnership Limited.
Siemens number: A31008-A002-P001-1-7619
CE compliant to R&TTE Directive (1999/5/EC)
0682
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