Customer Care Solutions
Technical Documentation
SERVICE MANUAL
NPM-6/6X
Cellular Phones
Nokia 5100
Issue 2
[NMP Part Number, Issue 1: 0275686]
[NMP Part Number, Issue 2: 0275758]
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
Customer Care Solutions
Technical Documentation
Amendment Record Sheet
Amendment No Date Inserted By Comments
01/03 TSa First Issue
Issue 2 06/03 TSa Foreword: General update
Issue 2 06/03 TSa General: General update, p. 3
table update
Issue 2 06/03 TSa Parts: Change mechanics and
parts lists
Issue 2 06/03 TSa Service software: p. 38
change in table
Issue 2 06/03 TSa Troubleshooting: p. 25-54
add new pictures, general
update
Issue 2 06/03 TSa System module: p. 12 change
picture and add text
Issue 2 06/03 TSa Accessories: p. 18 update
information for shells
Issue 2 06/03 TSa Schematics: General update
for schematics
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
Customer Care Solutions
Technical Documentation
Amendment No Date Inserted By Comments
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
Customer Care Solutions
Technical Documentation
Nokia 5100 Service Manual Structure
1. Foreword
2. General Information
3. Parts List
4. Service SW Instructions and Service Concepts
5. Service Tools
6. Disassembly and Assembly Instructions
7. Troubleshooting
8. System Module and User Interface
9. Accessories
10. Schematics
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
This document is intended for use by qualified service personnel only.
Company Policy
Our policy is of continuous development; details of all technical modifications will be
included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some
errors may exist. If any errors are found by the reader, NOKIA CORPORATION should be
notified in writing.
Please state:
Customer Care Solutions
Technical Documentation
IMPORTANT
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
Nokia Corporation
Nokia Mobile Phones Ltd
CCS Technical Documentation
PO Box 86
FIN-24101 SALO
Finland
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
Customer Care Solutions
Technical Documentation
Warnings and Cautions
Please refer to the phone's user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN
AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC
SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY
TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS
(SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLU-
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti-static workstation and that an anti-
3. Ensure solder, wire, or foreign matter does not enter the telephone as dam-
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re-fit-
LAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
static wrist strap is worn.
age may result.
ted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
Customer Care Solutions
Technical Documentation
ESD Protection
Nokia requires that phone repair places have sufficient ESD protection (against static
electricity) when servicing cellular phones.
A cellular phone, which is ready for use, can be handled normally without ESD protection. The SIM card and battery can be replaced in normal conditions of use.
To replace the color cover ESD protection must be applied, except for the phone covers which can be replaced by the customer.
All electronic parts of the phone , including the display, are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping
and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the phone or handling the phone components
must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an EPA.
For more detailed information about ESD protection and EPA, contact your local
Nokia After Market Services representative.
Issue 2 06/03
Copyright 2003 Nokia Corporation. All Rights Reserved
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