Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
TURN OFF IN RESTRICTED AREAS
Turn the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical equipment,
fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a
hard surface or receives a substantial impact. If the glass breaks, do not touch the glass
parts of the device or attempt to remove the broken glass from the device. Stop using the
device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the
speakerphone is in use.
Some of the accessories mentioned in
this user guide, such as charger,
headset, or data cable, may be sold
separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card.
Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and may corrupt data stored on the card.
Tip: Instead of pressing the power key, you can also double-tap the screen if double-
tap is switched on. To switch on double-tap, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > touch, and switch Wake up to On . Double-
tap is not supported by all phones. For availability, go to www.microsoft.com/mobile/
support/wpfeatures.
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock
screen > Screen times out after, and select the length of time after which the keys and screen
are locked automatically.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before
you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone
while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and
it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is
full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the battery.
Connect the headset
Enjoy your favorite music, or free your hands for other things when in a call.
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects
the communication quality and may reduce battery life due to higher power level during
operation.
Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn
how to use the touch screen.
Set up your phone
Make the most out of your phone’s features from the get-go.
When you turn your phone on for the first time, your phone guides you to set up your network
connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update
apps, and to access some Microsoft services, such as:
• Xbox
• Xbox Music and Xbox Video
• OneDrive
• Hotmail
• Outlook
You can use the same username and password on your computer and phone.
1. Turn your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account. If you already have an account for Microsoft
services, such as Xbox Live.com, Hotmail.com, or Outlook.com, or you have created a Microsoft
account on your Surface tablet or Windows PC, sign in with that username.
Make sure you remember the credentials for the Microsoft account you added to your
phone. You need them if you want to change the device protection settings or reset your
phone.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account >
Microsoft account.
Parents must approve the account for children under the age of 13. To approve the account,
on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
3. Fill in your account details.
4. Type in your phone number or an alternative email address. They are used to send you a
one-time verification code and to protect your data.
5. Select how you want to get your one-time verification code.
6. When asked, type in the last 4 digits of your phone number or your email address.
7. When you receive the code, type it in, and you are ready to back up your data and use your
phone.
Tip: If your screen turns off, press the power key, and drag the lock screen up.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with
shortcuts to your favorite apps and the contacts you need the most, and find all your apps
easily in the apps menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser
bookmarks, and more. Some tiles may show you notifications and updates, such as your
missed calls, received messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the
start screen, swipe right.
Tip: To go back to the start screen from any view, tap the start key .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps
end up here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and
tap pin to start.
In the action center, you can quickly see notifications, such as your missed calls and unread
mails and messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To
discover more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between
different views in the hubs. To quickly scroll through a long list or menu, slide your finger
quickly in a flicking motion up or down the screen, and lift your finger. To stop the
scrolling, tap the screen.
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.
Important: Avoid scratching the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the
screen in its current orientation, on the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS > screen rotation. Switch Rotation lock to On.
Screen rotation may not work in all apps or views.
The back, start, and search keys help you navigate your phone.
• To see which apps you have open, press and hold . You can then switch to another app
or close the ones you don’t need.
• To go back to the previous screen you were in, press . Your phone remembers all the
apps and websites you've visited since the last time your screen was locked.
• To go to the start screen, press . The app you were in stays open in the background.
• To search the web or for items on your phone, press .
• To switch Cortana on, press and hold , and follow the instructions.
This feature is not available in all languages. If you set your phone to a language not
supported, the Cortana tile and app aren’t shown. For info on the supported languages,
go to www.windowsphone.com.
Transfer content to your Lumia phone
Learn how to transfer content to your Lumia phone.
Transfer content to your new Lumia phone
There are nifty ways to transfer your photos, videos, and other important stuff from your old
to your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending
on what you need to install and how much content you are transferring, the transfer may take
a while.
Some file formats may not be transferred. Some third-party converter apps may be available
to convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to
easily copy your contacts, text messages, and pictures from your old phone. The app does not
work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up
your contacts to your Microsoft account, to import your contacts from the service, just
sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored
in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported by your new phone, the contact
info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
Transfer content using your Microsoft account
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and
text messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen,
swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows
Phone device, tap Settings > backup.
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and
text messages are automatically transferred to your new Lumia phone.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from
your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive
app from:
• Google Play for an Android phone
• iTunes Store for an iPhone
• Store for Windows Phones (if not already in phone)
• Mac App Store for an Apple Mac
• support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap , and select what you want to upload.
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your content on any
device and download it when you need it.
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access
your documents, on your new Lumia phone, tap Office > OneDrive.
Using services or downloading content, including free items, may cause the transfer of large
amounts of data, which may result in data costs.
Transfer content from a Symbian or S40 phone
Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40
phone to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from
www.microsoft.com/mobile/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer.
Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive,
and your contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts
and calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other
content, such as your videos? You can also connect your phone to your computer and
drag and drop the files you want to transfer onto your computer. If you have the
OneDrive desktop app, drag and drop the files straight to the OneDrive folder for
automatic upload.
Transfer Outlook info from an Android phone or iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos
from your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense,
Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar
entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail
Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download
it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while
before the content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your
Outlook contacts and calendar to Windows Phone.
Check some of the key things in this release at a glance.
• Group your tiles on the start screen into folders.
• Choose the snooze time and alarm tone to suit you.
• Get a VPN service for your personal use.
• Cortana supported in new regions: United Kingdom and China.
Get to know your phone
Your phone has two views, start screen and apps menu. To switch between the views, simply
swipe left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest
news and weather forecasts, and more. Updates of your pinned contacts are shown on the
tile, and you can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look
one up, tap .
To access the Windows Phone software license terms, select Settings > about. Please read
the terms. Note that by using the software, you accept the terms. If you do not accept the
terms, do not use the device or software. Instead contact Microsoft Mobile or the party from
which you purchased the device to determine its return policy.
Don't have all the apps you need on your start screen? Swipe to the apps menu to find them.
Or check what’s already running on your phone and switch between the apps.
To see all apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu,
tap the first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, press and hold . To switch the app, swipe to the app you want, and
tap the app. To close the apps you no longer need, tap .
You can quickly check notifications, change some settings, or add shortcuts to some apps in
the action center that opens from the top of the screen.
The notification icon shows you have unread notifications.
1. Swipe down from the top of the screen.
In this screen, you can:
•See your missed calls and recent unread mails and messages
•Check any notifications, such as available app updates in Store
•Open apps
•Check for Wi-Fi networks, and connect to them
•Quickly jump to settings
2. To close the menu, swipe up from the bottom of the screen.
Personalize the action center
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
notifications+actions. To change a shortcut, tap the shortcut and the app you want. You can
also select which notifications you want to receive and how.
Change the volume
If you have trouble hearing your phone ringing in noisy environments, or calls are too loud,
you can change the volume to your liking.
Use the volume keys. The maximum volume level is 10.
By default, the volume keys control the volume of alarms and reminders.
If you have connected headphones, the volume keys control both ringtone and media volume
at the same time The maximum volume level is 30.
Change the volume for media and apps
Press a volume key, tap , and tap the volume bar for media and apps to set the volume you
want. The maximum volume level is 30.
Switch to silent mode
Press a volume key, and tap > . To switch silent mode off, tap .
Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on
the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
ringtones+sounds.
Use your phone in airplane mode
In places where you don't want to make or receive calls, you can still access your music, videos,
and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your device's wireless
features off. Comply with the instructions and safety requirements given by, for example, an
airline, and any applicable laws and regulations.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
airplane mode.
2. Switch Status to On .
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength,
and much more.
You have unread notifications, such as new messages. To check the notifications, swipe
down from the top of the screen.
Profiles
Vibrate mode is switched on.
Silent mode is switched on.
Cortana
Cortana is handling your calls and messages.
Call forwarding
Your calls are forwarded to another number or your voice mailbox.
Location
An app or service is using your location info.
Driving mode
Driving mode is switched on.
Accounts
Learn about the different accounts on your phone and what you can do with them.
Benefits of creating a Microsoft account
With a Microsoft account, you can access Microsoft services with a single username and
password on your computer or phone. You can also use the same username and password
on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents
• Back up your phone on OneDrive
• Use the Xbox Music and Xbox Video services
• Play Xbox games
• Get your avatar and gaming achievements on your phone, and add to them when you
play games on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub