There's a user guide in your phone – it's always with you, available when needed. On the start screen,
swipe left, and tap Lumia Help + Tips.
The instructions in this user guide are based on the latest available software version. If your device
has not been updated to the latest available software, there may be differences in the availability
and functionality of some features.
Check out the videos at www.youtube.com/lumiasupport.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/privacypolicy.
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
Got a new SIM card? Learn how to remove the previous card from your phone.
Make sure your phone is switched off.
1. Hold your phone face down, and push the tool into the hole until the holder is released.
2. Pull the holder out, and remove the card.
Insert the memory card
Read on to learn how to insert the memory card into your phone.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Tip: Use the memory card holder tool to unlock the memory card holder. If you lose the tool,
you can use a thin paperclip.
The phone must be switched off before inserting the memory card. Your phone supports memory
cards with a capacity of up to 64 GB. For best performance, use a card with a capacity of 4–32 GB.
1. Hold the phone face up and push the tool into the hole until the memory card holder is released,
and pull the holder open.
2. Put the card in the holder with the contact area face down, and push the holder back into the phone.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is
switched on. To switch on double-tap, on the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > touch, and switch Wake up to On .
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen
times out after, and select the length of time after which the keys and screen are locked
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator
is displayed.A light indicates that the device is charging.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
the talk and standby times are noticeably shorter than normal, to replace the battery, take the device
to the nearest authorised service facility.
No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts
charging.
You may need a wireless charging cover for wireless charging to work. The cover may be included in
the sales box, or it may be sold separately. Only use original Lumia wireless charging covers designed
for your phone.
Wireless chargers are sold separately.
The charging areas on the phone and the charger need to touch, so make sure you align the phone
and charger properly. Not all phone models fit in all chargers.
1. Make sure the wireless charger is switched on.
2. If your phone needs a wireless charging cover, make sure it’s properly attached to your phone.
3. Place your phone on the wireless charger so that the charging areas touch.
4. When the battery is full, remove your phone from the charger.
Warning: Make sure there’s nothing between the charger and the device. Do not attach any
objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and wireless charging cover.
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Make the most out of your phone’s features from the get-go.
When you switch your phone on for the first time, your phone guides you to set up your network
connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps,
and to access some Microsoft services, such as:
• Xbox
• OneDrive
• Hotmail
• Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create your Microsoft account if you don’t have one already, or sign in with your
existing username and password.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the
top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account.
You can also create or manage your account at www.live.com.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts
to your favourite apps and the contacts you need the most, and find all your apps easily in the apps
menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks,
and more. Some tiles may show you notifications and updates, such as your missed calls, received
messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
Tip: To go back to the start screen from any view, press .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up
here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin
to start.
In the action centre, you can quickly see notifications, such as your missed calls and unread mails and
messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover
more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe down
from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to
high.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a
flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Important: Avoid scratching the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen
in its current orientation, on the start screen, swipe down from the top of the screen, and tap
ALL SETTINGS > screen rotation. Switch Rotation lock to On. Screen rotation may not
work in all apps or views.
Transfer content to your Lumia phone
Learn how to transfer content to your Lumia phone.
Got a new phone and don’t want to lose your photos, videos, and other important stuff you have on
your old phone? There are nifty ways to transfer content to your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending on what
you need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to
convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts, text messages, and pictures from your old phone. The app does not work with
all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your
contacts to your Microsoft account, to import your contacts from the service, just sign in to
your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.
Transfer content using your Microsoft account
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text
messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe
down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create
a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows Phone
device, tap Settings > backup.
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text
messages are automatically transferred to your new Lumia phone.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your
old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive app from:
• Google Play for an Android phone
• iTunes Store for an iPhone
• Store for Windows Phones (if not already in phone)
• Mac App Store for an Apple Mac
• support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap , and select what you want to upload.
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your content on any device
and download it when you need it.
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access your
documents, on your new Lumia phone, tap Office > OneDrive.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Transfer content from a Symbian or S40 phone
Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone
to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from
www.microsoft.com/mobile/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer. Your
files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your
contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and
calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content,
such as your videos? You can also connect your phone to your computer and drag and drop the
files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and
drop the files straight to the OneDrive folder for automatic upload.
Transfer Outlook info from an Android phone or iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from
your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense, Sony PC
Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos
from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go
to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You
may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the
content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook
contacts and calendar to Windows Phone.
Check some of the key things in this release at a glance.
• Group your tiles on the start screen into folders.
• Choose the snooze time and alarm tone to suit you.
• Get a VPN service for your personal use.
• Cortana supported in new regions: United Kingdom and China.
Get to know your phone
Your phone has two views, start screen and apps menu. To switch between the views, simply swipe
left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest news
and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you
can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up,
tap .
To access the Windows Phone software license terms, select Settings > about. Please read the
terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not
use the device or software. Instead contact Microsoft Mobile or the party from which you purchased
the device to determine its return policy.
The back, start, and search keys help you navigate your phone.
• To see which apps you have open, press and hold . You can then switch to another app or close
the ones you don’t need.
• To go back to the previous screen you were in, press . Your phone remembers all the apps and
websites you've visited since the last time your screen was locked.
• To go to the start screen, press . The app you were in stays open in the background.
• To search the web or for items on your phone, press .
• To control your phone with your voice, press and hold , and say a voice command.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
Personalise the navigation bar
All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the
way this navigation bar behaves.
Switch the vibration of the navigation keys on or off
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and change
the setting for navigation bar.
Changing the vibration setting for incoming calls doesn’t affect the vibration of the navigation keys.
Switch between views and apps
Don't have all the apps you need on your start screen? Swipe to the apps menu to find them. Or check
what’s already running on your phone and switch between the apps.
To see all apps on your phone, on the start screen, simply swipe left. To return to the start screen,
swipe right.
Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the
first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, press and hold . To switch the app, swipe to the app you want, and tap the
app. To close the apps you no longer need, tap .
Check notifications on your phone
Want to check your latest mails or messages quickly? Or to connect to a WiFi network easily? You can
quickly check notifications, change some settings, and more in the action centre that opens from the
top of the screen.
The notification icon shows you have unread notifications.
•See your missed calls and recent unread mails and messages
•Check any notifications, such as available app updates in Store
•Open apps
•Check for WiFi networks, and connect to them
•Quickly jump to settings
2. To close the menu, press the back key.
Personalise the action centre
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications
+actions. To change a shortcut, tap the shortcut and the app you want. You can also select which
notifications you want to receive and how.
Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the
volume to your liking.
Use the volume keys. The maximum volume level is 10.
By default, the volume keys control the volume of alarms and reminders.
Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Switch to silent mode
Press a volume key, and tap > . To switch silent mode off, tap .
Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
Change the volume for media and apps
Press a volume key, tap , and set the volume for media and apps. The maximum volume level is
30.
Use your phone in flight mode
In places where you don't want to make or receive calls, you can still access your music, videos, and
offline games if you switch flight mode on.
Flight mode closes connections to the mobile network and switches your device's wireless features
off. If supported by your device, the NFC payment and ticketing feature of the device may remain
active. Comply with the instructions and safety requirements given by, for example, an airline, and
any applicable laws and regulations. Where allowed, you can connect to a WiFi network to, for example,
browse the internet or switch Bluetooth and NFC sharing on in flight mode.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > flight
mode.
2. Switch Status to On .
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength, and
much more.
Tip: To see hidden icons, tap the status bar.
Mobile signal strength
Signal strength
Your phone isn't connected to a mobile network.
There is no SIM card in your phone.
Your SIM card is locked.
Flight mode is switched on.
Your phone is roaming outside your home mobile network.
Mobile data connection
Single letters, combinations of letters, or combinations of letters and numbers show the type of
mobile network to which you're connected.
Icons that show the network connection type may vary between regions and network service
providers.
An EDGE data connection is open.
A GPRS data connection is open.
Your phone is connected to a 3G network.
A high-speed (HSDPA/HSUPA) data connection is open.
A high-speed (HSPA+/DC-HSDPA) data connection is open.
Your phone is connected to a 4G network.
Data is transferred over a mobile data connection.
A mobile data connection is shared with other devices over WiFi.
Data is transferred over WiFi.
Bluetooth device
A Bluetooth device is connected to your phone.
Bluetooth is switched on, but your phone isn't connected to a Bluetooth device.
Battery
Battery power level
The battery is charging.
Battery saver mode is switched on.
Battery power or state of the battery isn't currently known.
Notifications
You have unread notifications. To check the notifications, swipe down from the top of the screen.
Profiles
Vibrate mode is switched on.
Silent mode is switched on.
Call forwarding
Your calls are forwarded to another number or your voice mailbox.
Location
An app or service is using your location info.
Driving mode
Driving mode is switched on.
Accounts
Learn about the different accounts on your phone and what you can do with them.
Microsoft account
With a Microsoft account, you can access Microsoft services with a single username and password
on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Get your avatar and gaming achievements on your phone, and add to them when you play games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to www.microsoft.com/en-
us/account/wizard.aspx.
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a
Microsoft account during the first start-up, you can always do it later.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts > add an account.
2. Tap Microsoft account.
3. Create your Microsoft account, or sign in with your existing username and password, and follow
the instructions shown on your phone.
You can also create or manage your account at www.live.com.
Set up My Family
Want to control what your kids can download with their phones? With My Family, you can restrict your
kids from downloading paid or age-rated content from Store or games store.
Xbox doesn't support child accounts in some countries or regions where Windows Phones are
available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.
2. Add the account you want to My Family.
3. Change the settings for your kid’s account.
For more My Family settings, go to https://familysafety.microsoft.com.
Store your stuff in the clouds. You don't need to worry about freeing memory for your favourite or
new apps.
OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore
them if needed. You can also set it to back up your stuff automatically, so when you take a photo or
a video, it's copied to your cloud album.
With OneDrive, you can access your photos, documents, and more from your phone, tablet, or
computer. Depending on the app, you can even continue working on a document right from where
you left it earlier.
There are several places where you can access your stuff on OneDrive. You can save photos to
OneDrive in the Photos hub, or manage your office documents in the Office hub.
Save your photos and other stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or
computer.
You need a Microsoft account to connect to OneDrive.
Tap OneDrive.
Upload a photo
Tap and the photo you want to upload.
Tip: To set your phone to automatically upload your future photos or videos to OneDrive, on
the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to
applications, and tap photos+camera > OneDrive.
Save an Office document to OneDrive
Tap Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap
save to... > OneDrive.
Tip: You can also save a document to OneDrive while working on it. Tap > save as..., and
switch Save to to OneDrive. If you change the Save to location, it changes the default location
for all files.
When you save your Office documents to OneDrive, you can continue working on the document right
where you left it, on any device connected to your Microsoft account.
Save a file or folder back to your phone from OneDrive
In OneDrive, tap and hold the item you want, tap , select where to save it, and tap .
Share your photos and documents between your devices
With OneDrive, you can easily access your photos, documents, and other stuff you have uploaded
from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to
OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another
device, you need to sign in to the same Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider.
There are several places where you can access your stuff on OneDrive. On your phone, you can check
your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can
also download the OneDrive app from Store to see and manage all types of files on your phone.
On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use
the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive
app, you can download and install it from onedrive.com.
Tip: With the OneDrive app on your computer, you can simply drag and drop the files you want
to upload to the OneDrive folder in the file manager, such as Windows Explorer or Finder, and
the files are automatically uploaded to OneDrive.
Set up an account
Stay up to date – add your important accounts, such as social media or mail accounts, to your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts.
2. Tap add an account and the name of the service, and follow the instructions shown.
Personalise your phone
Learn how to personalise the start screen, and how to change ringtones.
Make your start screen yours – choose your background photo, pin your favourite apps and much
more to the start screen, or change the tile size and layout as you like. To get the most out of the
space on the start screen, group apps into folders.
1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap
ALL SETTINGS.
2. Tap start+theme > choose photo.
3. Tap a photo, crop it as you like, and tap .
Tip: Why not match your background and tile colours with your background picture? Tap
Background or Accent colour. To share your theme on all your Windows devices, on the start
screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and
switch theme to On .
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
To resize, tap and hold the tile, and tap the arrow icon.
The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show.
To unpin the tile, tap and hold the tile, and tap .
Group tiles into folders
Tap and hold the tile, and drag and drop it on top of the tile or folder you want to group it with. To
open an app from the folder, tap the folder, then tap the app you want. To change the name of the
folder, tap and hold the name, and type in the name you want. To remove a folder, unpin the tiles in
it.
Pin an app
Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.
Pin a contact
Tap People, tap and hold the contact, and tap pin to start.
When you pin contacts, their feed updates are shown on the tile, and you can call them directly from
the start screen.
Personalise the lock screen
Would you like to make your lock screen look unique? You can, for example, have your own favourite
photo in the background.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen.
Tip: You can decide which app notifications, such as missed calls or new messages, you want to
see on the lock screen. Simply tap a notification slot, and choose the app you want to add.
Change the background photo
Tap change photo, select a photo, adjust it to get the best possible fit, and tap .
Tip: You can also shuffle photos from Bing on your lock screen. Switch Background to Bing.
Show the artist when playing music
Switch Show artist when playing music to On .
Change the Glance screen settings
To save power, your screen goes on standby when you’re not using your phone actively. With Glance
screen, you can easily check the time even when your screen times out.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Glance
screen.
2. Switch Glance screen to always on.
Tip: It's easy to wake up your phone even when the power key is not easily accessible, for
example, while your phone is cradled in a car holder. Simply double-tap the screen.
Switch double-tap on or off
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > touch. Switch
Wake up to On or Off .
Create a safe, fun start screen for kids
You can let your kids use some apps on your phone without having to worry about them accidentally
deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected
apps, games, and other favourites for kids to enjoy in their own start screen.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
3. Choose which content your kids can use. You can also set a password to keep your kids from
accessing your own start screen.
Tip: Show your kids how they can personalise their start screen. To change, for example, the
background picture, tap customise. On the start screen, you can resize or move tiles in the
normal way.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN.
You must type in the Wallet PIN to make each purchase. To define a Wallet PIN, tap Wallet >
> settings+PIN. Some purchases may not be available for all ages.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch kid's
corner to Off .
Personalise your phone tones
Want to change the notification tones your phone uses, for example, for calls, messages, and more?
Or add your own tones or your favourite song to the collection?
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones
+sounds.
2. Select the type of ringtone or alert you want to change, and select the sound. To listen to a ringtone
so you can see if you like it, tap .
Tip: Want to set a specific ringtone for a contact so you immediately know when they are calling?
Edit the contact info in the People hub.
Change the message tone or other notification sounds
Tap manage app sounds and the app you want, and select the notification sound.
Add new ringtones from your PC to your phone
Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the
song you want to the ringtone folder in your phone. Your PC must have Windows Vista, Windows 7,
Windows 8, or later.
To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under Custom,
tap the song.
You can use a song as your ringtone if it is not protected with digital rights management (DRM), and
it’s smaller than 30 MB.
Tip: Want to create your own unique ringtone? Tap Store, and download the Ringtone Maker
app.
Switch your phone to silent mode
When you switch silent mode on, all ringtones and alert tones are muted. Use this when you are, for
example, at the cinema or in a meeting.
Press a volume key to see the volume status bar at the top of the screen, and tap .
To switch to silent mode, tap .
Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence an
incoming call, press the volume down key. If you have switched Flip to silence on, you can simply
turn your phone face down. To switch Flip to silence on, on the start screen, swipe down from
the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to
silence to On .
Switch silent mode off
Tap .
Switch the vibration off
If you don’t want your phone to vibrate, tap .
Accessibility
Learn how to make using your phone easier.
Control your phone with your voice
Got your hands full, but need to use your phone? You can use your voice to make a call, send a text
message, search the web, or open an app.
This feature is not available in all languages. You may also need to download a language package
before you can use the feature. For info on the supported languages, go to
www.windowsphone.com.
1. Press and hold .
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
Use your phone with ease
Struggling with small text or blurry images? Make the fonts larger and the screen easier to view.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
Switch high contrast on
Switch High contrast to On .
Magnify the screen
Switch Screen magnifier to On , and double-tap the screen with 2 fingers. When using the
magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen
with 2 fingers.
Take a screenshot
Did you just finish personalising your start screen, and want to share your work of art? You can capture
your screen and send it to your friends.
1. Press the volume up key and the power key at the same time.
3. Tap and hold the screenshot you want to send, and tap share....
Extend battery life
Get the most out of your phone while getting the battery life you need. There are steps you can take
to save power on your phone.
To save power:
Charge wiselyAlways charge the battery fully.
Select only the sounds that you needMute unnecessary sounds, such as key press sounds. On
Use wired headphonesUse wired headphones, rather than the loudspeaker.
Use Battery SaverYou can set your phone to automatically save power
Change the phone screen settings• Set the phone screen to switch off after a short time.
Lower the screen brightness• On the start screen, swipe down from the top of the
the start screen, swipe down from the top of the screen,
tap ALL SETTINGS > ringtones+sounds, and select
which sounds to keep.
when the battery charge level is low. To check the
battery status, and to switch Battery Saver on, on the
start screen, swipe down from the top of the screen, and
tap ALL SETTINGS > Battery Saver.
When your phone goes into battery saver mode, you may
not be able to change the settings of all apps.
On the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS > lock screen > Screen times out after.
• Change the glance settings. To shortly see the time
and your notifications when moving your phone, on
the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > glance, and switch
Glance screen to peek. To switch glance off, switch
Glance screen to off.
• Use double-tap to wake up your phone only when
needed. To switch the feature off, on the start screen,
swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Wake up to Off.
screen, and tap ALL SETTINGS > brightness. Make
sure that Automatically adjust is switched to Off
• To lower the screen brightness when the battery
saver is on, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > display, and
switch Battery Saver brightness to On .
Stop apps from running in the
background
Use location services selectivelyIf you want to keep location services switched on, but
Use network connections selectively• Set your phone to check for new mail less frequently,
Close the apps you are not using. To close most of the
apps, press and hold , and tap on the apps you want
to close.
don't want to use check-in services, on the start screen,
swipe down from the top of the screen, and tap ALL
SETTINGS. Swipe to applications, tap people, and switch
Use my location to Off .
or even by request only. In every mailbox you have,
tap > settings > sync settings, and select how
often to sync.
• Switch Bluetooth on only when needed.
• Switch NFC on only when needed. To switch the NFC
feature off, on the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > NFC, and
switch Tap to share to Off .
• Use a WiFi connection to connect to the internet,
rather than a mobile data connection.
• Stop your phone scanning for available wireless
networks. On the start screen, swipe down from the
top of the screen, tap ALL SETTINGS > WiFi, and
switch WiFi networking to Off .
• If you're listening to music or otherwise using your
phone, but don't want to make or receive calls, switch
flight mode on. On the start screen, swipe down from
the top of the screen, tap ALL SETTINGS > flight
mode, and switch Status to On .
Check battery use
To check which apps have been eating up your battery life, on the start screen, swipe down from the
top of the screen, and tap ALL SETTINGS > Battery Saver, and swipe to usage.
Save on data roaming costs
Want to save on your phone bills? You can cut data roaming costs by changing mobile data settings.
Data roaming means using your phone to receive data over networks that your network service
provider doesn't own or operate. Connecting to the internet when roaming, especially when abroad,
can raise data costs substantially. Your network service provider can charge you a fixed fee for data
transfer or on a pay-as-you-use basis. To use the optimal connection method, change the WiFi, mobile
data, and mail download settings.
Using a WiFi connection is generally faster and less expensive than using a mobile data connection.
If both WiFi and mobile data connections are available, your phone uses the WiFi connection.
On the start screen, swipe down from the top of the screen, and tap .
1. Make sure WiFi networking is switched to On .
2. Select the connection you want to use.
Close a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > mobile+SIM, and
switch Data connection to off .
Tip: You can also follow your data usage with the data sense app.
Stop data roaming
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > mobile+SIM, and
switch Data roaming options to don't roam.
Tip: To save on data costs when travelling, save new maps to your phone before your journey,
and browse the maps offline. If you’re running low on space, you can remove some maps from
your phone.
Download mail less frequently
In every mailbox you have, tap > settings > sync settings, and select how often to sync.
Write text
Learn how to write text quickly and efficiently with your phone’s keyboard.
Use the on-screen keyboard
Writing with the on-screen keyboard is easy. You can use the keyboard when holding your phone in
portrait or landscape mode.
The keyboard layout can vary in different apps
and languages. The language key is only shown when more than one language is selected. The example
shows the English keyboard.
Tip: To add the comma key to the keyboard, on the start screen, swipe down from the top of
the screen, and tap ALL SETTINGS > keyboard > advanced > Show a comma key when
available. You can add the comma key only if you have at least 2 keyboards installed on your
phone.
Switch between upper and lower case characters
Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode, tap
the shift key again.
Type in a number or special character
Tap the numbers and symbols key. To see more special character keys, tap the shift key. Some special
character keys bring up more symbols. To see more symbols, tap and hold a symbol or special
character.
Tip: To put a full stop at the end of a sentence, and to start a new sentence, tap the space key
twice.
Tip: To quickly type in a number or special character, while holding the numbers and symbol
key, slide your finger to the character, and lift your finger.
Copy or paste text
Tap a word, drag the circles before and after the word to highlight the section you want to copy, and
tap . To paste the text, tap .
Add an accent to a character
Tap and hold the character, and tap the accented character.
Delete a character
Tap the backspace key.
Switch between the writing languages
Tap and hold the language key, and select the language you want. The language key is only shown
when more than one keyboard is installed.
Move the cursor
To edit a word you just wrote, tap and hold the text until you see the cursor. Drag the cursor to the
place you want.
Your phone suggests words as you write, to help you write quickly and more accurately. Word
suggestions are available in several languages.
When you start writing a word, your phone suggests possible words. When the word you want is shown
in the suggestion bar, select the word. To see more suggestions, swipe left.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the
word you wrote. If the word is wrong, tap it to see the original word and a few other suggestions.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the
suggestion bar. Your phone also learns new words when you have written them a few times.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard.Tap
your language keyboard, and clear the Suggest text check box.
Add writing languages
You can add several writing languages to your keyboard and switch between the languages when
writing.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard >
add keyboards.
2. Select the languages you want to write in.
Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove.
Switch between the languages when writing
Tap the language key repeatedly until the language you want is shown. The keyboard layout and word
suggestions change according to the language selected. The language key is only shown when more
than one keyboard has been installed.
Scan codes or text
Use your phone camera to scan things, such as QR codes, barcodes, and book and DVD covers, and
get further info on what your phone recognises.
Tap > .
1. Point the camera at a code.
2. Tap a result for more info.
Tip: Keep the camera steady, and make sure what you're scanning is completely visible in the
camera viewfinder.
Example: Try scanning the following code, and see what happens.
Point the camera at the text, tap scan text and the words you want, and tap translate or search.
This feature may not be available in all languages.
Clock and calendar
Keep track of time – learn how to use your phone as a clock, as well as an alarm clock, and how to
keep your appointments, tasks, and schedules up to date.
Set an alarm
You can use your phone as an alarm clock.
Tap Alarms.
1. Tap .
2. Set the time, fill in the alarm details, and tap .
Tip: Want to wake up to your favourite song? Like with other notification tones, you can add
your own tones to your phone and personalise your alarm tones to your liking.
For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud
enough.
Tip: You can quickly see the time of the next active alarm if you have pinned the Alarms app to
the start screen. The tile size must be at least medium.
Snooze an alarm
If you don’t want to get up just yet, when the alarm sounds, tap snooze. Before snoozing, you can
change the snooze time.
Tip: Pressing the back key snoozes the alarm for 2 minutes.
Switch an alarm off
Tap Alarms, and switch the alarm to Off .
Delete an alarm
Tap the alarm and .
Update the time and date automatically
You can set your phone to update the time, date, and time zone automatically. Automatic update is
a network service and may not be available depending on your region or network service provider.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > date+time.
Switch Set date and time automatically to On .
Tip: Want to change the time format? Switch the 24-hour clock on or off as you wish. To change
how dates are shown, tap ALL SETTINGS > region.
Update the time and date manually
Switch Set date and time automatically to Off , and edit the time and date.
Update the time zone manually when travelling abroad
Switch Set date and time automatically to Off , and tap Time zone and a location.
Add an appointment
Need to remember an appointment? Add it to your calendar.
Tap Calendar.
1. Tap .
2. Type in the details you want, and set the time.
3. To add, for example, the duration, reminder, or recurrence for the event, tap more details.
4. When done, tap .
Tip: To edit an event, tap and hold the event you want, tap edit, and edit the details you want.
Send a meeting invitation
When creating an event, tap more details > add someone > , select the contacts you want, and tap
.
You can send meeting invitations to contacts who have a mail address.
Create an event on another calendar
By default, your events go to your Microsoft account calendar. If you have, for example, a shared
calendar with your family, you can create and share the event instantly. To change the calendar when
creating the event, tap more details > Calendar and the calendar you want to use.
Example: You can create an event to a calendar you are sharing with other people, such as your
Family room calendar or your work calendar, so they know when you are busy.
Change your status for an event
When you want to let others know when you’re busy or out of the office, tap more details > Status
and the status you want. By default, your status is free.
Delete an appointment
Tap and hold the appointment, and tap delete.
Switch between calendar views
Want to see your appointments for the day or week at a glance? Planning when to have your holiday?
You can browse through your calendar in different views.
Tap Calendar.
1. To switch between the daily, weekly, monthly, and yearly views, tap . In the weekly or monthly
view, tap the day to see all your events.
2. To switch between days, weeks, months, or years, swipe left or right. To quickly jump to a particular
month of a given year, in the yearly view, swipe to the year you want, and tap the month.
Tip: If you allow the calendar to use your location, you can also check the weather in the daily
or weekly view.
Check your task list
Tap > tasks.
Add a task to your task list
Do you have important deadlines to meet at work, library books to return, or some other tasks you
need to remember? You can add them to your task list and cross them out once completed. If you
have a particular deadline, set a reminder.
Tap Calendar > > tasks.
1. Tap , and fill in the fields.
2. To add a reminder, switch Reminder to On , and set the reminder date and time.
3. Tap .
Edit or delete a task
Tap and hold the task, and tap edit or delete.
Tip: Feeling energetic? Or hands full and no time for extra tasks? To quickly bring the time of
the event forward or postpone it, tap and hold the task, and select the option you want.
Mark a task as complete
Tap and hold the task, and tap complete.
Use multiple calendars
When you set up your mail or social networking accounts on your phone, you can sync the calendars
from all your accounts in one place.
1. Tap Calendar.
2. To show or hide a calendar, tap > settings, and switch the calendar on or off.
When a calendar is hidden, the calendar events and reminders are not shown in different calendar
views.
The birthday calendar compiles the birthday info from your social networking accounts.
You can’t add new calendars to your phone, but you can choose which calendars from your different
accounts you want to see.
Change the colour for each calendar
Tap > settings, and tap the current colour and the new colour.
Browse your SIM apps
If your service provider has included apps on your SIM card, here's how to find them.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > mobile+SIM.
2. Tap the SIM.
3. Tap SIM applications.
Store
Make your phone your own with more apps, games, and other items, some of which are free of charge.
Browse Store to find the latest content for you and your phone.
You can download:
• Apps
• Games
• Entertainment apps and services
• News apps and services
• Books
You can also:
• Get content that is relevant to your tastes and location
• Share recommendations with your friends
The availability of Store and the selection of items available for download depend on your region.
To download from Store, you need to be signed in to your Microsoft account on your phone. When
you're signed in, you are offered content compatible with your phone.
You can search for and download content directly to your phone, or browse Store content on your
computer and send links from there to your phone by text message.
Many items are free of charge; some you need to pay for with your credit card or on your phone bill.
The availability of payment methods depends on your country of residence and your network service
provider.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Browse Store
Check out the latest and most downloaded apps, games, and other items recommended for you and
your phone. Browse different categories, or search for specific items.
Tap Store.
1. Tap a category on the front page, or swipe left or right to see more categories and items.
2. Tap an item to view its details. When you view an item, related items are also shown.
Tip: Did you find something in Store that you know your friends would be interested in? Tap
share to send them a link.
Tip: Want to get personalised suggestions on which apps and games might interest you? Sign
in to your Microsoft account, and Store suggests a selection of apps for you.
Search Store
Tap , write your search words, and tap .
Download an app, game, or other item
Download free apps, games, or other stuff, or buy more content for your phone.
1. Tap Store.
2. Tap an item to view its details.
3. If the item has a price, tap buy, or to try the item for free for a limited time, tap try. If the item is
free, tap install.
The availability of payment methods depends on your country of residence and your network service
provider.
4. If you're not signed in to your Microsoft account, sign in now.
5. Follow the instructions shown on your phone.
Tip: If downloading fails, check that the time and date are set correctly.
When the download is complete, you can open or view the item, or continue browsing for more
content. The content type determines where the item is stored in your phone: music, videos, and
podcasts can be found in Music, Video, and podcasts, games can be found in Games, and apps can
be found in the apps menu.
For more info on an item, contact the publisher of the item.
Tip: Use a WiFi connection to download large files.
Tip: In the Store main view, you can see a notification at the top right corner of the screen on
how many of your downloaded apps, games, and other content have updates.
If the app you’ve downloaded doesn’t support your phone language, the app uses US English by
default. If you’ve added more than one phone language and the app supports one of them, the app
is downloaded in the supported language.
Tip: You can also use your computer to browse Windows Phone Store and download content to
your phone. Go to www.windowsphone.com, and browse or search for apps and games.
Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage their
game and app downloads and settings. To set up My Family, go to https://www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s
mail address and password, and follow the instructions.
This feature is not available in all languages. For more info on feature and service availability,
see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
See your ongoing and previous downloads
Tap Store > > downloads, and swipe to downloads to see the ongoing downloads, or to
history to see the previously downloaded apps, games, and other content.
View your ongoing downloads
While an item is downloading, you can continue to browse Store for other content and add items to
be downloaded.
To view the status of your downloads, in the Store main view, swipe to downloads to see the ongoing
downloads, or to history to see the previously downloaded content.
Tip: To check the status of the currently ongoing download, tap check install.
Tip: If you need to, for example, temporarily close your internet connection, tap and hold the
downloading item, and tap pause. To resume downloading, tap resume. Pause pending items
individually. If a download fails, you can re-download the item.
Write a review for an app
Do you want to share your opinion on an app with other Store users? Rate and review the app. You
can post one review per app that you download.
1. In the apps menu, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive adverts
If you want to receive adverts and tips about apps that might interest you, on the start screen, swipe
down from the top of the screen, tap ALL SETTINGS, and switch advertising id to On . If you
want to clear the info that your phone uses to find your relevant adverts and tips, tap reset your advertising ID.
Contact your friends and family, and share your files, such as photos, using your phone. Stay tuned
with the latest updates to your social networking services even when on the go.
Calls
Want to make calls on your new phone and talk to your friends? Read on and you'll learn how.
Call a contact
Calling your friends is quick and easy when you've saved them as contacts in your phone.
Tap .
1. Tap .
2. Tap the contact and the number, if the contact has several numbers.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume.
Tip: Want to let others hear the conversation? Tap speaker.
Call a phone number
Tap , type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0.
Search your call history
To search for a call record, swipe to history, tap , and type in the contact's name or phone number.
Remove a call record
To remove a call record, swipe to history, tap and hold the call record, and tap delete.
To remove all the call records, tap > select calls > > select all > .
Copy and paste a phone number
On the start screen, tap People, swipe to contacts, tap a contact, tap and hold the phone number,
tap copy, and in a text box, tap .
Make a call with Skype
You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you
can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly
subscription for the best rates.
If you don't yet have the Skype app, you can download it from www.windowsphone.com.
Tap Skype, and sign in with the same Microsoft account that you use with your phone.
To call a Skype contact, swipe to people, tap the contact you want to call, and tap .
For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?
v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a WiFi network connection with Skype whenever possible.
Swipe to people, tap the contact you want to call, and tap .
If your phone does not have a front camera, you can use the main camera for video calls.
Use speed dial to call your favourite contacts
Call your most important contacts quickly with speed dial.
1. To add a contact to speed dial, tap People, swipe to contacts, and tap the contact you want to
add.
2. Tap and hold the contact's phone number, and tap add to speed dial.
Call a contact with speed dial
Tap , swipe to speed dial, and tap a contact.
Call the last dialled number
Still have some words to say to your friends? Call them again. In the call history view, you can see info
about the calls you have made and received.
1. Tap , and swipe to history.
2. Tap the name or phone number.
Use your voice to make a call
You can use your voice to call a contact.
1. Press and hold .
2. Say Call and the contact's name.
Tip: You can also use voice dialling with a Bluetooth headset.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
Silence an incoming call
If your phone rings when you don't want to be disturbed, you can silence the ringtone for that call.
If you want to be able to silence your phone by turning it face down, the Flip to silence feature must
be switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS >
audio, swipe left, if needed, and switch Flip to silence to On.
When someone calls you, press the volume key or the lock key. You can also turn your phone face
down.
Can't speak right now to answer a call? You can reply to the caller by a text message.
1. When someone calls you, tap TEXT REPLY.
2. Tap type a message..., and write your message.
You can only reply by a text message to calls from the contacts saved in your phone.
Switch text reply on or off
Tap > > settings, and switch Text reply to On or Off .
Edit a pre-written text message
Tap > > settings > edit replies, and edit the reply you want.
Make a conference call
Your phone supports conference calls between 2 or more people. The maximum number of
participants can vary, depending on your network service provider.
1. Make a call to the first person.
2. To make a call to another person, tap .
3. When the new call is answered, tap .
To add more people, tap again.
Have a private conversation with someone
Tap and the person's name or phone number. The conference call is put on hold on your phone.
The other people continue the conference call.
To return to the conference call, tap .
Forward calls to another phone
Can't always answer the phone, but don't want to miss any incoming calls? You can forward them to
another phone number.
For availability of this feature, contact your network service provider.
1. Depending on your phone, do either of the following:
•On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > network+ > set.
•Tap > > settings.
2. Switch Call forwarding to On, if needed, and select where you want to forward your calls.
Depending on your phone, you may also be able to make the choice separately for different situations,
such as when you can’t answer or when you’re in a call.
Tip: To check if call forwarding is being used, shown by , tap the top of the screen.
Forward calls to your voice mail
Besides forwarding calls to another phone number, you can also forward these calls to your voice
mail and listen to them later.
For availability of this feature, contact your network service provider.
Do either of the following, depending on your phone:
•Tap > > settings. Switch Call forwarding to On , if needed, and type in the voice
mail number given by your service provider, if needed.
•Swipe down from the top of the screen, tap ALL SETTINGS > network+ > set, and type in the
voice mail number given by your service provider, if needed.
Depending on your phone, you may either forward all your calls to your voice mail, or make the choice
separately for different situations, such as when you can’t answer or when you’re in a call.
Tip: If you want to avoid forwarding calls to your voice mail, type in another number, such as
the number of your second phone. You can also contact your service provider about deactivating
the voice mail service.
Change your voice mail number
Tap > > settings, and type in the new number.
Call your voice mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages
your friends have left.
1. Tap .
2. Tap . If asked, type in the voice mail password you received from your network service provider.
3. You can listen or reply to voice mail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before calls are
forwarded, contact your network service provider.
Use call waiting
Get another call while you're already in one? Call waiting helps you answer or hold one of the calls.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > network+ >
Hold the first call and answer the new call
Tap ANSWER.
End the first call and answer the new call
Tap end call+answer.
Ignore the new call
Tap IGNORE.
Hold one call and make another
Tap HOLD > ADD CALL, and call the people you want.
Switch between calls
Tap TAP TO SWAP.
Block calls and messages
Getting unwanted calls or text messages? Block them with the call+SMS filter app.
To add a phone number to your blocked numbers list, tap , swipe to history, tap and hold the caller
you want to block, and tap block number....
You can also add numbers to your blocked numbers list from text messages.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call+SMS filter.
Switch Block calls+SMS to On .
Check which numbers are blocked
Tap blocked numbers.
Get notifications about blocked calls or messages
Tap advanced, and switch Notifications to On .
Contacts
You can save and organise your friends' phone numbers, addresses, and other contact information
in the People hub. You can also get in touch with your friends through social networking services.
The People hub is where all your friends’ contact info is kept. It lets you stay in touch with the people
who matter the most through rooms and groups. Your social networks are also here.
Go to contacts to see your friends’ contact info from every account you have signed into. You can
organise the list the way you like by filtering it by account or hiding the contacts without phone
numbers. Your own contact card is also here.
Check out what's new to see your friends’ social network status updates conveniently in one place.
The rooms view is home to your rooms and groups, which are ways to stay in touch with your most
important contacts. The rooms let you and your invited friends privately chat and share things like
calendars and photos. The groups make it easy to see social updates from just the people you add
to the group and to send mails or messages to all of them at once.
Add or delete a contact
Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.
Tap People, and swipe to contacts.
Add a contact
1. Tap .
2. If you're signed in to several accounts, select the account to which you want to save the contact.
You cannot save a contact to your phone only, it’s always saved to an account.
3. Add the contact details, and tap .
Tip: Your contacts are backed up automatically to your Microsoft account.
Edit a contact
Tap the contact and , and edit or add details, such as a ringtone or a web address.
The contact is deleted both from your phone and, with some exceptions such as Facebook, Twitter,
and LinkedIn, from the social networking service where it's stored.
Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com
with your Microsoft account, and delete them there.
Filter your contacts list
If you don't want contacts from social networking services to show up in your contacts list, you can
filter them out. In the contacts list, tap > settings > filter contacts list and the accounts you
want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without
phone numbers to On .
Save a number from a received call
Have you received a call from a person whose phone number is not yet saved in your People hub?
You can easily save the number in a new or existing contacts list entry.
1. Tap , and swipe to history.
2. Tap next to a phone number, and tap .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .
Save a number from a received message
Have you received a message from a person whose phone number is not yet saved in your People
hub? You can easily save the number in a new or existing contacts list entry.
1. Tap Messaging.
2. In the conversations list, tap a conversation and > .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .
Search for a contact
Need to contact your friends quickly? Rather than scrolling through all your contacts, you can search
or jump to a letter or character in the contacts list. You can also use a voice command to call or send
a message to a contact.
1. Tap People, and swipe to contacts.
2. Tap , and start writing a name. The list filters as you write.
Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start.
Jump to a letter or character in your contacts list
Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character
for the name you want.
In any view, press and hold , and say Call or Text and the contact's name. Not all languages are
supported.
Link contacts
Do you have separate entries for the same contact from different social networking services or mail
accounts? You can link multiple contacts so that their info is in a single contact card.
Tap People, and swipe to contacts.
1. Tap the main contact you want to link to and .
2. Tap choose a contact and the contact to be linked.
Unlink a contact
Tap the main contact and , and tap the contact to be unlinked and unlink.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts, text messages, and pictures from your old phone. The app does not work with
all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your
contacts to your Microsoft account, to import your contacts from the service, just sign in to
your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.
Copy contacts from a SIM card
If you have contacts stored on your SIM card, you can copy them to your phone.
Make sure your SIM card is inserted.
1. Tap People.
2. Tap > settings > import from SIM.
3. To import all your contacts, tap import.
Tip: To select individual contacts, tap clear, and use the check boxes.
You can’t save contacts to your new SIM card.
Create, edit, or delete a contact group
You can create contact groups to send a message to several people at the same time, or to see social
updates from just group members. For example, you can add family members to the same group and
reach them quickly with the same message.
Tap People, and swipe to rooms.
1. Tap > Group.
2. Write a name for the group, and tap .
3. Tap and a contact. To add another contact, tap again.
4. Tap .
Tip: There is already a group called Best friends in your phone.
Add a new group contact
Tap the group, and tap > and a contact.
Remove a contact from a group
Tap the group and . Tap the contact and remove from group.
Rename a group
Tap the group and > rename, and write the new name.
Delete a contact group
Tap the group and > delete.
Share your plans with your family and friends
Want to gather with people, but find it difficult to set a date and time convenient for everybody? You
can invite others to chat, and privately share a calendar, photos, or notes, such as shopping lists.
Although this feature works best on Windows Phone 8 and later releases, phones running on Windows
Phone 7 can join rooms and set up shared calendars. To use this feature, you need to sign in to your
Microsoft account.
1. To create a room for sharing, tap People, and swipe to rooms.
Tip: When you sign in to an account, the contacts in the account are automatically imported. To
choose which accounts show up in your contacts list, on the start screen, tap People, swipe
to contacts, and tap > settings > filter contacts list.
See your friends' status updates
After you set up your social networking services, such as Twitter, on your phone, you can follow your
friends' status updates in the People hub.
Tap People, and swipe to what's new.
Post your status
If you feel like reaching out to your friends, let them know what's on your mind. Post a status update
to the social networking services that you use.
1. Tap People, and swipe to contacts.
2. Tap your own contact card and post an update.
3. Select the service to post to.
4. Write your message.
5. Tap .
Important: Before sharing your location, consider carefully with whom you are sharing. Check
the privacy settings of the social networking service you are using, as you might share your
location with a large group of people.
Change your profile photo
When you set up your Microsoft account or a social networking service on your phone, your profile
photo from one of these services becomes your contact card photo on your phone.
1. Tap People, and swipe to contacts.
2. At the top of your contacts list, tap your own photo.
3. Tap your photo again, and either choose one of the offered photos, or tap find another to select
a new photo.
4. Drag the photo around to adjust the cropping, and tap .
Share a photo in social networking services
After you take a photo, upload it to the web so all your friends can see what you're up to.
1. Tap Photos.
2. Browse your photo albums for the photo you want to share.
3. Tap and hold the photo, and tap share....
4. Tap the social networking service where you want to upload the photo.
5. Add a caption if you want, and share or send your photo.
Messages
Stay in touch with your friends with text or multimedia messages.
With text and multimedia messages, you can quickly contact your friends and family.
1. Tap Messaging.
2. Tap .
If you start writing a message and switch to another app before sending it, you can continue your
message when you return to Messaging. Tap > drafts. The draft message is deleted when sent.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also type in a
phone number.
Tip: To add several recipients, tap > , select the recipients you want, and tap .
4. Tap the message box, and write your message.
Tip: To add a smiley, tap .
5. To add an attachment, such as a photo, tap , and select the attachment.
6. To send the message, tap .
If you’re unable to send a multimedia message, check the following:
•Your mobile subscription supports multimedia messages.
•Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > mobile+SIM, and switch Data connection to on.
Only compatible devices can receive and show multimedia messages. Messages may look different
in different devices.
Forward a message
In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.
Before forwarding the message, you can edit what's written or add or remove attachments.
Forward multiple messages
In threads, tap a conversation and > select messages, tap the check boxes that appear next to
the messages, and tap to add a recipient.
Read a message
You can see on the start screen when you've received a message.
You can view the messages between you and a contact in one conversation thread. The thread can
contain text and multimedia messages.
Tip: To prevent others from accidentally seeing notifications about your messages on the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Choose
an app to show detailed status > none.
If you’re unable to open a multimedia message, check the following:
• Your mobile subscription supports multimedia messages.
• Your data connection is switched on. Swipe down from the top of the screen, tap ALL
SETTINGS > mobile+SIM, and switch Data connection to on.
You can send text messages that are longer than the character limit for a single message. Longer
messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, and limit the
number of characters that can be sent in a single message.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Save an attachment
Tap the attachment, such as a photo, and tap > save.
Delete a conversation
In threads, tap , select the conversation you want to delete, and tap .
Delete a single message in a conversation
In threads, tap a conversation, tap and hold the message you want to delete, and tap delete.
Delete all messages in your phone
Tap > > select all > .
Reply to a message
Don't keep your friend waiting – reply to the message straight away.
1. Tap Messaging.
2. In threads, tap the conversation containing the message.
Your phone may ask you about using your location. You need to allow it to use this feature.
1. When writing a text message, tap > my location.
Sending a message with an attachment may be more expensive than sending a normal text message.
For more info, contact your service provider.
2. Tap .
Your friends receive a message with a picture of where you are on the map.
Send an audio message
Want to celebrate your friend's birthday with a song? Send your song as an audio message.
1. When writing a message, tap > voice note.
2. Record your message, and tap done.
3. Tap .
Use your voice to write a message
Too busy to write a message? Write and send a text message with your voice.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
You may also need to download a language package before you can use the feature. If asked to install
a language package, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > speech > Speech language, tap the language you want, and wait for the download to
finish.
To use this feature, you must be connected to the internet.
1. Press and hold .
2. Say Text and the contact's name.
3. Say your message, and follow the instructions you hear.
Mail
You can use your phone to read and reply to mail when you're on the go.
To send and receive mail, you must be connected to the internet.
Add or delete a mailbox
Do you use different mail addresses for business and leisure? You can add several mailboxes to your
phone.
Add your first mailbox
To set up mail in your phone, you must be connected to the internet.
If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you
add a Microsoft account to your phone, a mail account is added automatically.
1. Tap .
2. Tap an account, and write your username and password.
3. Tap sign in.
Tip: Depending on your mail account, you can also sync other items than just mails to your
phone, such as your contacts and calendar.
If your phone doesn't find your mail settings, advanced setup can find them. For this, you need to
know your mail account type and the addresses of your incoming and outgoing mail servers. You can
get this info from your mail service provider.
To find out more about setting up different mail accounts, see the How-to section at
www.windowsphone.com.
Add a mailbox later
In your mailbox, tap > add email account and an account, and sign in.
Tip: To add your Exchange work mail, contacts, and calendar to your phone, select Exchange as
your account, write your work mail address and password, and tap sign in.
Your new mailbox appears as a new tile on the start screen.
Delete a mailbox
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts. Tap and hold the mailbox, and tap delete.
You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do
that.
Add your Exchange mailbox to your phone
Would you like to have your work mail, contacts, and calendar at hand, whether you are sitting by your
computer or on the go with your phone? You can sync the important content between your phone
and a Microsoft Exchange server.
Exchange can be set up only if your company has a Microsoft Exchange server. In addition, your
company IT administrator must have activated Microsoft Exchange for your account.
Before starting the setup, make sure you have the following:
• A corporate mail address
• Your Exchange server name (contact your company IT department)
• Your network domain name (contact your company IT department)
• Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the
setup. If you don't know the correct info, contact your company IT department.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts.
2. Tap add an account > Exchange.
3. Write your Exchange mail address and password, and tap sign in.
During the setup, you can define which content and how often you want your phone to sync with the
server. To sync additional content, change the Exchange account settings.
Open mail from the start screen
With live mail tiles you can open mail directly from the start screen.
From the tiles, you can see the number of unread mails and if you've received new mail.
You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and
another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from
all your inboxes in one tile.
To read your mail, tap the tile.
Send mail
Don't let your mails pile up. Use your phone to read and write mails on the go.
1. Tap .
2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also write the
address.
Tip: To remove a recipient, tap the name and Remove.
4. Write the subject and your mail.
Tip: Your phone can help you write your mail faster. While writing, your phone suggests possible
next words to complete your sentence. To add a word, tap a suggestion. To browse the list,
swipe over the suggestions. This feature is not available in all languages.
5. To attach a photo, tap .
Tip: You can also take a new photo while writing your mail. Tap , take a photo, and tap
accept.
6. Tap to send the mail.
Send an Office document
Tap Office, tap the document you want to send and > share..., and select the mail account
you want to use.
Read mail
Waiting for important news? Use your phone to read your mails instead of checking them only when
you're at your desk.
You can see when you have new mail on the start screen.
1. Tap .
2. In your mailbox, tap the mail. Unread mail is marked in a different colour.
Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
Tip: If a mail contains a web address, tap it to go to the website.
Read mail in a conversation
In your mailbox, tap the conversation that includes the mail, and tap the mail. A conversation with
unread mail is marked in a different colour.
Save an attachment
With the mail open, tap the attachment, such as a photo, and it is downloaded to your phone. Tap
and hold the attachment, and tap save. Not all file formats can be saved.
Copy a link
With the mail open, tap and hold the web link, and tap copy link.
Reply to mail
Do you receive mail that needs a quick answer? Reply straight away using your phone.
1. Tap .
2. Open the mail, and tap .
Tip: To reply to the sender only, tap reply. To reply to the sender and all the other recipients, tap reply all.
Forward a mail
Open the mail, and tap > forward.
Delete mail
Is your mailbox overflowing? Delete some mails to free up space in your phone.
1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap
All the mails you selected are deleted. Depending on your mail account, the mails may be deleted
from your mail server, too.
Mails are grouped by title in conversations. A conversation also includes your replies. If you'd like to
view all your mails separately, you can switch the conversations feature off.
1. Tap .
2. Tap > settings.
3. Switch Conversations to Off .
Send automatic replies
If you are on vacation or otherwise out of the office, you can send automatic replies to the mails that
arrive during your absence.
1. Tap > > settings > automatic replies.
2. Switch Status to On , write your reply, and tap .
Use your voice to write a mail
Instead of using the keyboard, you can dictate your mail.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
1. Tap .
2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap . You can also write the address.
4. Tap Subject: > , and say your subject.
5. Tap the message box and , and say your message.
6. Tap to send the mail.
Link several mailboxes as a unified inbox
If you have more than one mail account, you can choose which inboxes you want to link together into
one inbox. The unified inbox lets you see all your mail at a glance.
1. On the start screen, tap a mailbox.
2. Tap > link inboxes.
3. In the other inboxes list, tap the inboxes you want to link to the first one.
4. Tap rename linked inbox, write a new name for the mailbox, and tap .
The new unified inbox is pinned to the start screen.
Unlink unified inboxes
On the start screen, tap the unified inbox and > linked inboxes. In the list, tap the inboxes you
want to unlink and unlink.
Why carry a separate camera if your phone has all you need for capturing memories? With your phone
camera, you can easily take photos or record videos.
Get to know Lumia Camera
Want to take outstanding photos? Lumia Camera gives you full control.
With Lumia Camera, you can:
• Change each setting manually to your preference
• Easily share your photos and videos
• Record high-definition videos.
• Pick the best frame or create an action shot from a high-definition video with the Lumia
Moments app
• Take lossless Digital Negative (DNG) photos
Depending on your phone, the features of the Lumia Camera app may vary.
If you don't yet have the Lumia Camera app, you can download it from www.windowsphone.com.
You can upload your photos to OneDrive for easy access from your phone, tablet, or computer.
Change the default camera
You can change the default camera app from Lumia Camera to whichever camera you prefer.
1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, swipe left to
applications, and tap photos+camera.
2. Tap Default camera app, and select the camera you want.
Add a shortcut for the camera
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications
+actions. To change a shortcut to open the default camera, tap the shortcut and .
Use the camera key
If your phone has a camera key, to switch the camera on, press the camera key.
Tip: To quickly switch the camera on when the phone is locked, press and hold the camera key
for a couple of seconds.
Tip: To focus, press and hold the camera key halfway down. To take the photo, press the camera
key down fully.
Camera basics
Take a photo
Shoot sharp and vibrant photos – capture the best moments in your photo album.
Tip: If your phone has a camera key, to quickly switch the camera on when your phone is locked,
press and hold the camera key for a couple of seconds.
2. To focus the camera on a specific object, tap the object on the screen.
3. To take the photo, tap .
Keep a safe distance when using the flash. Do not use the flash on people or animals at close range.
Do not cover the flash while taking a photo.
View the photo in full-resolution view
To view the photo you just took, tap . This full-resolution photo can only be viewed in Lumia
Camera.
Record a video
Besides taking photos with your phone, you can also capture your special moments as videos.
1. Tap Lumia Camera.
2. To switch from photo to video mode, tap .
3. To start recording, tap . The timer starts to run.
4. To stop recording, tap . The timer stops.
To view the video you just recorded, tap . The video is saved in Camera Roll.
Take photos that seem alive
Living Images capture a brief moment of video with every photo you take, so they seem alive when
you browse them in Camera Roll or Lumia Storyteller.
Make sure you have downloaded the latest version of the Lumia Camera app from Store.
1. Tap Lumia Camera > , and swipe to photo.
2. Switch Living Images to on.
Save your photos and videos to a memory card
If there is a memory card in your phone, and your phone memory is filling up, save the photos you
take and videos you record to the memory card.
For the best video quality, record videos to your phone memory. If you record videos to the memory
card, it is recommended that the microSD card you use is a fast 4–128GB card by a well-known
manufacturer.
1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and swipe to
storage sense.
2. Switch Store new photos on my to SD card.
The photos you take from now on are saved to the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Save the photos and videos you’ve taken earlier to a memory card
In the Photos hub, browse to a photo or video, tap and the photo or video, and tap > save
to SD card.
Tip: To quickly select all photos or videos in an album, browse to the album, and tap > >
select all.
Save location info to your photos and videos
If you want to remember exactly where you were when you took a particular photo or video, you can
set your phone to automatically record the location.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Swipe to applications, and tap photos+camera > Use location info.
Location info can be attached to a photo or video, if your location can be determined using satellite
or network methods. If you share a photo or video that contains location info, the location info may
be shown to those who view the photo or video. You can switch geotagging off in the phone settings.
Share your photos and videos
Share your best shots directly from the camera.
1. Tap Lumia Camera.
2. Take a photo, or record a video.
3. Tap , and tap the photo.
4. Tap , select how you want to share, and follow the instructions.
Tip: You can also share from the Photos hub. Select the photo or video, and tap .
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Not all sharing services support all file formats or videos recorded in high quality.
Advanced photography
Take photos like a pro
Would you like to use your full creative potential, and take professional-looking photos? With Lumia
Camera, you can manually adjust the camera settings both in camera and video mode.
1. Tap Lumia Camera.
2. To view the settings, drag to the left. To change a setting, slide your finger up or down on the
slider. You can, for example, change Exposure compensation to control the amount of light in your
photo.
3. To close the settings, drag to the right.
4. To take a photo, tap .
Take lossless photos
Lumia Camera lets you take lossless Digital Negative (DNG) photos, which have better post-editing
possibilities.
1. Tap Lumia Camera > , and swipe to photo.
2. Tap Capture mode and JPG + DNG mode.
3. When you take a photo, 2 files are saved: a lower-resolution JPG photo that is optimised for sharing
After transferring the DNG photos to your computer, you can browse and view them by downloading
and installing the Adobe DNG Codec from www.adobe.com/support/downloads/detail.jsp?ftpID=5495.
You can edit the DNG photos in any photo editing program that supports the DNG standard fully.
Record high-definition videos
You can record crystal clear high-definition videos quickly with just one keypress.
Tap Lumia Camera.
1. To start recording, press and hold the camera key. The timer starts to run.
2. To stop recording, release the camera key. The timer stops.
Tip: To view the video you just recorded, tap . The video is saved in Camera Roll.
Change the video capture resolution
Tap , swipe to video, tap Resolution, and select the resolution you want.
Depending on your phone, the highest available resolution is either 4K or Full HD.
Record videos in surround sound
You can record Dolby Digital Plus 5.1 multichannel audio for your videos. You can also change other
audio recording settings to suit different recording conditions.
The available sound settings may vary depending on your phone.
1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
•Tap > > settings.
•Tap , and swipe to video.
3. Switch Surround sound to on.
Surround sound records the sound field around you in Dolby Digital Plus 5.1 multichannel audio format
with an additional audio track in stereo AAC format.
Tip: To get the best audio recording quality, hold your phone by the corners in landscape mode.
Want to frame your photos professionally? Use viewfinder grids and compose perfect photos.
1. Tap Lumia Camera.
2. Depending on your phone, do either of the following:
•Tap > settings.
•Tap , and swipe to general.
3. Switch Framing grids to, for example, golden ratio or rule of thirds.
4. To take the photo, tap .
Find the best moments in your video
After recording a high-definition video, you can find its best frames and save them as separate
images. You can also create exciting action shots.
After recording a high-definition video, tap Lumia Moments and the video.
1. Tap CREATE ACTION SHOT.
2. To select a starting point for the action shot, tap the slider.
3. To select an end point for the action shot, tap the slider and .
4. To delete moving objects from the photo, tap the white circles at the bottom of the screen.
5. To select which moving object you want to highlight, swipe left or right to move the circle at the
bottom of the screen.
Tip: To highlight all the moving objects, tap .
6. To add a speed blur effect, tap .
7. To save the action shot in Camera Roll, tap .
Save the best frame
Tap CHOOSE BEST FRAME, tap the slider or swipe left or right to find the best frames in your video,
and tap to save the frame as a separate photo in Camera Roll.
Relive those important moments – view the photos on your phone.
Tap Photos.
1. To view a photo you've taken, swipe to albums, and tap Camera Roll and the photo.
2. To view the next photo, swipe left. To view the previous photo, swipe right.
Find photos by date and location
Tap > settings > Group my photos by time and location.
Zoom in or out
Place 2 fingers on the screen, and slide your fingers together or apart.
Tip: To quickly zoom in or zoom back out, double-tap the photo.
Mark a photo as a favourite
Would you like to find your best shots quickly and easily? Mark them as favourites, and see them in
the favourites view in the Photos hub.
1. Tap Photos > albums, and browse to the photo.
If the photo is in an online album, you can download it to your phone.
2. Tap > .
Tip: To quickly mark several photos as favourites, select the album where the photos are, tap
, select the photos, and tap .
View your favourites
In the Photos hub, swipe to favourites.
Upload photos and videos to the web
Want to upload your photos and videos to a social networking service, such as Facebook, for your
friends and family to see? You can do that directly from the Photos hub.
1. Tap Photos, and browse to a photo or video.
2. Tap and the service.
3. Tap or .
Tip: To select several photos at once, in the Photos hub, tap the album and , select the photos,
and tap .
Tip: To access your photos from all your devices, you can set up uploading to OneDrive. The
OneDrive album is then available in the Photos hub when you view your photos. To set up the
feature, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
Swipe left to applications, and tap photos+camera. Under Auto upload, tap OneDrive, and
select an option.
Change the background in the Photos hub
Have a superb shot that makes you feel good every time you look at it? Set it as the background of
the Photos hub.
Tip: You can also set your phone to periodically change the photo automatically. Tap >
settings. Switch Start Tile shows to all photos or favourite photos, and tap shuffle now.
Create an album
To easily find photos of an occasion, a person, or a trip, organise your photos into albums according
to subject, for example.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to the
folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.
The folder appears as an album in the albums view on your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8 or later, you can also use
the Windows Phone app. With Windows 7, you can download it from www.windowsphone.com.
Delete an album
Tap Photos > albums. Tap and hold an album, and tap delete.
When you delete an album from the phone, the photos in that album are also deleted. If you've copied
the album to your computer, the album and the photos in it stay on your computer.
You cannot delete online albums from your phone.
Copy your photos to your computer
Have you taken photos with your phone that you'd like to copy to your computer? Use your
computer's file manager to copy or move your photos.
If your computer is a Mac, install the Lumia Photo Transfer for Mac app from www.microsoft.com/
mobile/support/.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your
phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your
phone, double-click the name of the phone. There are separate folders for documents, music,
photos, ringtones, and videos.
3. Open the folder for photos, and select and copy the photos to your computer.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use the Windows Phone app. With Windows 7, you can download it from www.windowsphone.com.
Edit a photo
You can do quick edits, such as rotate and crop, to the photos you have taken. Or use auto-fix to let
your phone fix your photo with just one simple tap.
Use map apps to find out where you are, and save your location to the photos you take. Apps can use
your location info to offer you a wider variety of services.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap location, and switch Location services to On .
Positioning methods
Your phone shows your location on the map using GPS, GLONASS, A-GPS, WiFi, or network (Cell ID)
based positioning.
The availability, accuracy and completeness of the location info depend on, for example, your
location, surroundings, and third party sources, and may be limited. Location info may not be
available, for example, inside buildings or underground. For privacy info related to positioning
methods, see the Microsoft Mobile Privacy Policy.
The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and GLONASS
retrieve location info using the cellular network, and assists in calculating your current location.
A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data
over the mobile network. If you want to avoid data costs, for example when travelling, you can switch
the mobile data connection off in your phone settings.
WiFi positioning improves positioning accuracy when satellite signals are not available, especially
when you are indoors or between tall buildings. If you're in a place where the use of WiFi is restricted,
you can switch WiFi off in your phone settings.
Note: Using WiFi may be restricted in some countries. For example, in the EU, you are only
allowed to use 5150–5350 MHz WiFi indoors, and in the USA and Canada, you are only allowed
to use 5.15–5.25 GHz WiFi indoors. For more info, contact your local authorities.
The trip meter may not be accurate, depending on the availability and quality of your satellite
connection.
Learn how to create wireless connections and browse the web while keeping your data costs down.
Define internet connections
If your network service provider charges you on a pay-as-you-use basis, you may want to change the
WiFi and mobile data settings to reduce your data costs. You can use different settings for roaming
and at home.
Important: Use encryption to increase the security of your WiFi connection. Using encryption
reduces the risk of others accessing your data.
Using a WiFi connection is generally faster and less expensive than using a mobile data connection.
If both WiFi and mobile data connections are available, your phone uses the WiFi connection.
On the start screen, swipe down from the top of the screen, and tap .
1. Switch WiFi networking to On .
2. Select the connection you want to use.
Use a mobile data connection
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > mobile+SIM, and
switch Data connection to on .
Use a mobile data connection when roaming
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > mobile+SIM, and
switch Data roaming options to roam.
Connecting to the internet when roaming, especially when abroad, can raise data costs substantially.
Data roaming means using your phone to receive data over networks that your network service
provider doesn't own or operate.
Tip: You can also follow your data usage with the data sense app.
Connect your computer to the web
Want to use the internet on your laptop on the go? Turn your phone into a WiFi hotspot, and use your
mobile data connection to access the internet with your laptop or other device.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > internet
sharing.
2. Switch Sharing to On .
3. To change the name of your connection, tap setup > Broadcast name, and write a name.
Tip: You can also type in a password for the connection.
4. Select the connection on the other device.
The other device uses data from your data plan, which may result in data traffic costs. For info on
availability and costs, contact your network service provider.
Worried about your data usage costs? The data sense app helps you find more efficient ways to use
mobile data and track your usage. This app can cut off data connections entirely if needed.
1. Tap data sense.
2. Tap set limit, and choose the values you want.
Tip: When using Internet Explorer, you can save on data usage costs automatically. Tap >
settings > Data Sense savings, and select the setting you want.
Web browser
Catch up on the news, and visit your favourite websites. You can use Internet Explorer 10 in your
phone to view web pages on the internet. Your browser can also help warn you against security
threats.
Tap Internet Explorer.
To browse the web, you must be connected to the internet.
Browse the web
Who needs a computer, when you can browse the internet on your phone?
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save
on data costs, use a WiFi network to connect to the internet.
1. Tap Internet Explorer.
2. Tap the address bar.
3. Write a web address.
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on the
keyboard, and tap the suffix you want.
4. Tap .
Tip: To search the internet, write a search word in the address bar, and tap .
Zoom in or out
Place 2 fingers on the screen, and slide your fingers apart or together.
When you want to visit several websites at the same time, you can open new browser tabs and switch
between them.
Tap Internet Explorer.
Tap 6 > .
Tip: To open tabs you’re browsing on other devices, tap 6, and swipe left to other.
Tip: To go back to the previous website inside a tab, swipe right.
Open a tab for private browsing
Tap 6 > > new InPrivate tab.
Private browsing prevents your browser from storing browsing data, such as cookies, browsing
history, and temporary internet files.
Switch between tabs
Tap 6 and the tab you want.
Close a tab
Tap 6 > .
Change the browser mode
Too much zooming? Trouble reading the text on websites? You can use your browser in mobile or
desktop mode, or switch certain web pages to the reading view and set the font size to your liking.
1. To set the browser to always use the mode you want, tap Internet Explorer > > settings.
Switch to the reading view
Tap on the address bar. To set the font size for the reading view, tap > settings > advanced
settings > Reading view font size.
Tip: To learn more about the browser settings and what they do, tap the link at the bottom of
the screen.
Add a website to your favourites
If you visit the same websites all the time, add them to your favourites, so you can access them
quickly.
Tap Internet Explorer.
1. Go to a website.
2. Tap > add to favourites.
3. Edit the name if you want to, and tap .
Tip: You can also pin your favourite websites to the start screen. While browsing a website, tap
> pin to start.
Go to a favourite website
Tap > favourites and a website.
Tip: To quickly access your favourites, add the favourites icon to the address bar. Tap >
settings, and switch Use address bar button for to favourites.
Share a web page
When you've found an interesting web page, you can send it to your friends. If your friends are next
to you, use NFC to share the page simply by tapping the phones together. Otherwise, you can send
the page in a mail or text message or post it to your social networks.
1. To make sure Tap to share (NFC) is switched on, on the start screen, swipe down from the top of
the screen, tap ALL SETTINGS > NFC, and switch Tap to share to On .
2. Tap Internet Explorer, and go to a website.
3. Tap > share page > Tap to share (NFC).
4. Touch your friend's phone with your phone. The other phone must support NFC. For more info,
see the user guide of the other phone.
This feature may not be compatible with all phones that support NFC.
Send a web page in a mail or text message or post to your social networks
While browsing, tap > share page and how you want to share.
Clear the browser history
When you've finished browsing, you can delete your private data, such as your browsing history and
temporary internet files.
1. Tap Internet Explorer.
2. Tap > settings > delete history.
A cache is a memory location that is used to store data temporarily. If you have, or have tried to,
access confidential info or a secure service, requiring passwords, clear the cache after each use.
Having a spare moment and in need of entertainment? Learn how to watch videos, listen to your
favourite music, and play games.
Watch and listen
You can use your phone to watch videos and listen to music and podcasts while on the move.
Play music
Listen to your favourite music wherever you are.
Tap Music.
Tap the song, artist, album, or playlist you want to play.
Tip: You can improve the quality of the sound by changing the equaliser settings. On the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS > audio.
Pause or resume playback
Tap or .
Tip: To play songs in a random order, tap .
Fast-forward or rewind
Tap and hold or .
Tip: To subscribe and listen to podcasts, tap Podcasts.
The service may not be available in all countries and regions.
Create a playlist
Organise your songs into playlists, so you can listen to music that fits your mood.
1. Tap Music > playlists.
2. Tap , write a name for the playlist, and select the songs you want to add to the playlist.
Tip: You can buy music for your playlists from xbox music store.
3. When you’re done, tap .
Play a podcast
Keep up with your favourite podcasts and subscribe to them on your phone.
1. Tap Podcasts.
2. Tap audio or video and the podcast you want to watch or listen to.
Tip: To select a certain episode of the podcast, tap .
Subscribe to a podcast
Swipe to GET PODCASTS, and write the podcast address.
With a wireless speaker, you can listen to music in high audio quality without any cables.
Wireless speakers are sold separately. The availability of accessories varies by region.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > NFC.
2. Switch Tap to share to On .
Before using NFC, make sure the screen and keys are unlocked.
3. Touch the NFC area of the speaker with the NFC area of your phone. The speaker connects to your
phone automatically.
Tip: You can also connect using Bluetooth. On the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > Bluetooth, and pair your phone with the speaker.
Share your screen using Lumia Beamer
Do you have a presentation or document on your phone that you want to show on a bigger screen?
Use the Lumia Beamer app to easily share your phone's screen on any other screen with internet
access.
If you don’t have the Lumia Beamer app in your phone, you can download it from
www.windowsphone.com.
1. Tap Lumia Beamer.
2. To share on a nearby screen, go to lumiabeamer.microsoft.com on the target screen. In the Lumia
Beamer app, tap Share nearby, and scan the QR code with your phone.
Save your favourite radio stations so you can easily listen to them later.
Tap FM Radio.
To save the station that you are listening to, tap .
View your saved stations list
Tap .
Remove a station from the list
Tap .
MixRadio
Discover new music with MixRadio.
With MixRadio, you can:
• Listen to curated mixes
• Take your mixes offline and listen to them even without an internet connection
• Mark songs with thumbs up or thumbs down to get a mix that’s tailored more to your taste
• Create your own mixes based on your favourite artists
• Get more info about your favourite artists, such as their next gigs
To learn more about using MixRadio, on your phone, tap MixRadio, swipe left, and tap .
This service may not be available in all regions.
Downloading and streaming music and other content may involve transfer of large amounts of data
through your service provider’s network. For info about data transmission charges, contact your
network service provider.
Sync music and videos between your phone and computer
Do you have media on your computer that you want to listen to or watch on your phone? Use a USB
cable to sync music and videos between your phone and computer.
1. Connect your phone to a compatible computer with a USB cable.
2. In your computer's file manager, such as Windows Explorer or Finder, drag and drop your songs
and videos to your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use the
Windows Phone app. Windows 8 installs the app automatically. With Windows 7, you can
download it from www.windowsphone.com.
For info on which app works with which computer, see the following table:
Want to have some fun? Keep yourself entertained by downloading and playing games on your phone.
Get new games
Head to games store to download and install new games on your phone.
1. Tap Games > games store.
2. Browse the selection, and tap the game you want.
3. To download a free game, tap install.
4. To try a game for free, tap try.
5. To buy a game, tap buy.
Tip: To uninstall a game, on the start screen, swipe left to the apps menu, tap and hold the
game, and tap uninstall.
The availability of payment methods depends on your country of residence and your network service
provider.
Choose what your kid can download
If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and
app downloads and settings. To set up My Family, go to https://www.windowsphone.com/family,
sign in to the Microsoft account with both your and the kid’s mail address and password, and follow
the instructions.
You can add another parent to My Family on the My Family website. Both parents can manage the
kid’s settings, but can’t change each other’s settings.
You can select which game ratings your kid can see and which apps and games the kid can download.
Sign in to your My Family account, and change the settings for your kid. You can also prevent your
kid from downloading any apps or games.
You need to add valid credit card info to prove that you are an adult if your kid is 12 years old or
younger. No charges are made to your credit card, and your credit card number is not saved. The
legal adult age varies by country and region.
This feature is not available in all languages. For more info on feature and service availability, see the
How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
Play a game
Gaming on your phone is a truly social experience. Xbox, Microsoft's gaming service, lets you play
games with your friends and use your gamer profile to keep track of game scores and achievements.
You can do this online, on your Xbox console, and on your phone in the Games hub.
Tap Games.
Swipe to COLLECTION, and select a game. If it's an Xbox game, sign in to your Xbox account. If you
don't yet have an account, you can create one. Xbox is not available in all areas.
Tip: You can pin your favourite games to the start screen. In the apps menu, tap and hold the
game, and tap pin to start.
Tip: You can use your phone as a remote control for your Xbox One console and interact with
your gaming friends. Go to www.windowsphone.com to download the Xbox One SmartGlass
app.
Get more games
Swipe to COLLECTION, and tap games store.
Tip: When signed in to your Xbox account, you can receive invitations from your friends to play
a game. If you don't have the game, but it is available in your area in games store, you can either
download a trial version or buy it right away.
Resume playing a game
When you return to a game, there may be a resume icon in the game itself. If not, tap the screen.
Keep yourself organised. Learn how to use the calendar and the Microsoft Office apps.
Microsoft Office Mobile
Microsoft Office Mobile is your office away from the office.
Go to the Office hub to create and edit Word documents and Excel workbooks, open and view
PowerPoint slide shows, and share documents using SharePoint.
You can also save your documents to OneDrive. OneDrive is cloud storage that you can use to access
your documents from your phone, tablet, computer, or Xbox. When you stop working on a document
and go back to it later, you’re in the same place where you left it – no matter which device you're
using.
Microsoft Office Mobile consists of the following:
• Microsoft Word Mobile
• Microsoft Excel Mobile
• Microsoft PowerPoint Mobile
• Microsoft SharePoint Workspace Mobile
• OneDrive
Work with Word Mobile
Polish your documents on the road with Microsoft Word Mobile. You can create or edit documents
and share your work on a SharePoint site.
Tap Office.
1. Swipe to places.
2. Tap the location of the file.
3. Tap the Word file you want to edit.
4. To edit the text, tap .
5. To save your document, tap > save.
Tip: To access an important document quickly, you can pin it to the start screen. Tap and hold
Tap the Word file and > , and select the highlight colour.
See the document structure
Tap .
Send a document in a mail
Tap the Word file and > share....
Delete a document
Swipe to places, tap and hold the document, and tap delete.
Work with Excel Mobile
No need to travel to the office to check the latest figures. With Microsoft Excel Mobile, you can edit
your spreadsheets, create new ones, and share your work on a SharePoint site.
Tap Office.
1. Swipe to places.
2. Tap the location of the file.
3. Tap the Excel file you want to edit.
4. To move to another worksheet, tap and a worksheet.
Add the finishing touches to your presentation en route to your meeting with Microsoft PowerPoint
Mobile.
1. Tap Office, swipe to places, and tap the location of the PowerPoint file you want to view.
2. Tap a PowerPoint file, and turn your phone to landscape mode.
3. To browse between slides, swipe left or right.
4. To go to a specific slide, tap and the slide you want to see.
5. To add a note to a slide, turn your phone to portrait mode, and tap the blank area under the slide.
6. To edit a slide, tap . Tap to return.
7. To save your presentation, tap > save.
Send a presentation in a mail
Tap the PowerPoint file and > share....
Delete a presentation
Tap and hold the PowerPoint file, and tap delete.
Watch a PowerPoint broadcast
To watch a PowerPoint presentation broadcast over the internet, open the mail containing the link
to the broadcast presentation, and tap the link.
Work with SharePoint Workspace Mobile
Work on shared Microsoft Office documents, and collaborate on projects, schedules, and ideas. With
Microsoft SharePoint Workspace Mobile, you can browse, send, edit, and sync your documents online.
1. Tap Office, and swipe to places.
2. Tap , write the web address for a SharePoint site, and tap .
3. Select a document.
A copy is downloaded to your phone.
4. View or edit the document, and save your changes.
Tip: To keep an offline copy of a document on your phone, tap and hold the document, and tap
always stay offline.
Return to SharePoint Workspace Mobile
Press .
Write a note
Notes on paper are easy to lose. Instead of jotting them down on paper, you can write your notes
with Microsoft OneNote Mobile. This way, you always have your notes with you. You can also sync
your notes to OneDrive and view and edit them with OneNote on your phone, on your computer, or
online in a web browser.
If you have a Microsoft account set up on your phone, your changes are saved and synced to your
default Personal (Web) notebook on OneDrive. Otherwise, your changes are saved on your phone.
Send a note in a mail
Tap a note and > share....
Tip: To access an important note quickly, you can pin it to the start screen. Tap and hold the note, and tap pin to start.
Continue with a document on another device
You can save your Office document on OneDrive and continue your work on another device.
1. When working on an Office document, tap > save as....
2. Tap Save to > OneDrive.
3. Tap save.
You can now open the document from OneDrive on another device and continue where you left off.
Use the calculator
Forget your pocket calculator – there’s a basic, scientific, and binary calculator in your phone.
1. Tap Calculator.
2. To use the basic calculator, hold your phone upright.
Use the scientific calculator
Turn your phone to landscape mode, right edge up.
Use the binary calculator
Turn your phone to landscape mode, left edge up.
Use your work phone
A company account on your phone helps you do your job.
If you have a work phone, your company can create a company account that keeps the info in your
phone more secure, gives you access to documents or info from inside the company's network, and
even provides apps or Hubs that help you do your job.
If your company has apps available, you are given the option to download them, as soon as you've
finished adding the company account to your phone. If an app isn't available until after you've already
set up your account, your company can let you know how to get it.
A company Hub lets you get to all sorts of company info in one place – such as news, expenses, apps,
or access to a company store. Installing a Hub works the same way as installing a company app – if
one's available, you have the option to add it once you've added your company account. If your
company develops a Hub later, you are offered another way to get it set up when ready.
Most company accounts include a policy. A company policy allows your company to add safeguards
to your phone, often to protect confidential or sensitive info.
To set up your company account, on the start screen, swipe from the top of the screen, and tap ALL SETTINGS > workplace.
You can use different mail addresses for business and leisure. You can add several mailboxes to your
phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365,
or any other mail account. Your mail and calendar stay in sync, and you can join meetings directly
from calendar invitations. You can use the integrated mail and calendar so that, for example, when
you have a meeting coming up, you can view the attendee list and, with a tap, access any mail or text
message discussions you have had with an attendee.
For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English
only).
Keep your data secure on your phone
Your phone has a variety of security options to make sure no one else has access to the sensitive
data you have stored on your phone. For example, you can set your phone to lock automatically, or
you can even locate your phone if it gets lost (not available in all regions).
For more info, go to www.microsoft.com/en-gb/mobile/business/lumia-for-business.
You may use a virtual private network (VPN) connection to access your company resources, such as
intranet or corporate mail, or you may use a VPN service for personal purposes. Contact your company
IT administrator for details of your VPN configuration, or visit Store to download the app for your
VPN service and check the service’s website for additional info.
Be productive with Office apps
Your phone has the mobile versions of Microsoft Office apps.
You can:
• Review your notes and documents, make last-minute changes, or create new documents
• View and edit PowerPoint presentations
• Create, view, and edit Microsoft Excel workbooks
• Save your Office files to OneDrive, and pick up where you left off when you're back at your
computer
• Access the Office 365 service
With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office documents that
are on SharePoint 2010 or SharePoint Online sites.
For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English
only).
Collaborate efficiently with Lync on your phone
Microsoft Lync is a next-generation communications service that connects people in new ways,
anytime, from virtually anywhere.
Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync mobile
version to your phone from Store.
For more info, see the user documentation on the Microsoft Lync support pages at
lync.microsoft.com/en-us/resources/pages/resources.aspx?title=downloads.
Take care of your phone and its contents. Learn how to connect to accessories and networks, transfer
files, create backups, lock your phone, and keep the software up to date.
Update your phone software
Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced
features for your phone. Updating the software may also improve your phone performance.
Before starting the update, connect a charger or make sure the device battery has enough power.
Warning: If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
By default, your phone automatically downloads available updates whenever the data connection
settings allow it. When your phone notifies you that an update is available, just follow the instructions
shown on your phone. If your phone is short on memory, you may need to move your apps, photos,
and other stuff to the memory card.
Tip: By default, your phone updates your apps and other components (such as device hub)
automatically when you’re connected to a WiFi network. To check your update history, tap
Store > > downloads, and swipe to history.
After the update, check the Lumia Help + Tips app or support pages for your new user guide.
Switch off automatic update downloading
If you want to keep tight control of your data costs, you can switch off automatic update downloading.
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > phone update, and
clear the Automatically download updates if my data settings allow it check box.
Use a high speed connection
Make the most of your network connections – use the fastest connection available and supported by
your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > mobile+SIM >
SIM settings.
2. Tap Highest connection speed to check that your phone’s fastest connection type is selected.
The status bar at the top of the screen tells you the current connection type.
Use a secure VPN connection
You may need a virtual private network (VPN) connection to access your company resources, such as
intranet or corporate mail, or you may use a VPN service for personal purposes.
Contact your company IT administrator for details of your VPN configuration, or visit Store to
download the app for your VPN service and check the service’s website for additional info.
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > VPN, and switch
Status to On .
1. To add a VPN profile, tap .
2. Switch Connect automatically to On .
3. Write the profile info as instructed by your company IT administrator or VPN service.
Your phone automatically connects to the VPN when it is required.
Tip: To change the VPN mobile data connection and roaming settings, tap options.
Edit a VPN profile
Tap and hold the profile, tap edit, and change the info as required.
Delete a VPN profile
Tap and hold the profile, and tap delete.
Switch to manual VPN connection
Tap and hold the profile, and tap switch to manual. Tap the profile to connect to the VPN.