NEXCOM NViS 5604-i5 User Manual

NEXCOM International Co., Ltd.
Intelligent Digital Security
Video Intelligent Surveillance NViS 5604-SERIES
User Manual
NEXCOM International Co., Ltd.
Published May 2015
www.nexcom.com
Content
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer .............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements ........................................................ iv
Declaration of Conformity ...................................................................... iv
RoHS Compliance ................................................................................... v
Warranty and RMA ................................................................................ vi
Safety Information ................................................................................viii
Installation Recommendations ...............................................................viii
Safety Precautions .................................................................................. ix
Technical Support and Assistance ............................................................ x
Conventions Used in this Manual ............................................................ x
Global Service Contact Information ........................................................ xi
Package Contents ................................................................................. xiii
Ordering Information ............................................................................xiv
Chapter 1: Product Introduction
Overview ................................................................................................1
Key Features ........................................................................................1
Hardware Specifications ..........................................................................2
Knowing Your NViS 5604 .......................................................................3
Front Panel ..........................................................................................3
Rear Panel ...........................................................................................4
Mechanical Dimensions ...........................................................................5
Chapter 2: Jumpers and Connectors
Before You Begin ....................................................................................6
Precautions ............................................................................................6
Jumper Settings ......................................................................................7
Locations of the Jumpers and Connectors ............................................... 8
Jumpers .................................................................................................. 9
CMOS Clear Select ..............................................................................9
ATX/AT Mode Jumper ..........................................................................9
Connector Pin Definitions .....................................................................10
Internal Connectors ........................................................................... 10
System Panel Header ...................................................................... 10
PS2 Keyboard and Mouse Pin Header .............................................10
COM4/COM5/COM6: RS-232 Port 4 Pin Headers ........................... 11
Chassis Intrusion Pin Headers .........................................................11
Digital Input/Output Pin Headers .................................................... 12
4-Pin Chassis Fan Connector ..........................................................12
USB2.0 Connectors ........................................................................ 13
Front Panel Audio Header ..............................................................13
Block Diagram
.................................................................................14
Chapter 3: System Setup
Removing the Motherboard ..................................................................15
Installing Memory Modules ................................................................... 19
Installing the CPU .................................................................................23
Installing a Mini-PCIe DOM ...................................................................31
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Content
Installing the LSI RAID Card ...................................................................36
Installing a 3.5” Hard Drive (External) .................................................... 41
Chapter 4: BIOS Setup
About BIOS Setup ................................................................................. 43
When to Configure the BIOS .................................................................43
Default Configuration ........................................................................... 44
Entering Setup ...................................................................................... 44
Legends ................................................................................................ 44
BIOS Setup Utility .................................................................................. 46
Main .................................................................................................46
Advanced ......................................................................................... 47
H/W Monitor .................................................................................... 56
Boot .................................................................................................. 57
Security .............................................................................................59
Exit .................................................................................................... 59
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NViS 5604 Series User Manual

Preface

Preface

Copyright

This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written consent from NEXCOM International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice and does not represent commitment from NEXCOM International Co., Ltd. However, users may update their knowledge of any product in use by constantly checking its manual posted on our website: http://www.nexcom.com. NEXCOM shall not be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of any product, nor for any infringements upon the rights of third parties, which may result from such use. Any implied warranties of merchantability or fitness for any particular purpose is also disclaimed.

Acknowledgements

NViS 5604 is a trademark of NEXCOM International Co., Ltd. All other product names mentioned herein are registered trademarks of their respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant.

Declaration of Conformity

FCC
This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area (domestic environment) is likely to cause harmful interference, in which case the user will be required to correct the interference (take adequate measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable European Union (CE) directives if it has a CE marking. For computer systems to remain CE compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper cable and cabling techniques.
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Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status Update
NEXCOM is a global citizen for building the digital infrastructure. We are committed to providing green
products and services, which are compliant with European Union RoHS (Restriction on Use of Hazardous Substance in Electronic Equipment) directive 2011/65/EU, to be your trusted green partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products. The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry quality levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant. They will use the usual NEXCOM naming convention.
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Preface

Warranty and RMA

NEXCOM Warranty Period
NEXCOM manufactures products that are new or equivalent to new in accordance with industry standard. NEXCOM warrants that products will be free from defect in material and workmanship for 2 years, beginning on the date of invoice by NEXCOM. HCP series products (Blade Server) which are manufactured by NEXCOM are covered by a three year warranty period.
NEXCOM Return Merchandise Authorization (RMA)
▪ Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪ Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen messages, and describe the problems on the “NEXCOM RMA Service Form” for the RMA number apply process.
▪ Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU and RAM. If the components were suspected as part of the problems, please note clearly which components are included. Otherwise, NEXCOM is not responsible for the devices/parts.
▪ Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage and deterioration during transportation. In case of damages occurred during transportation, the repair is treated as “Out of Warranty.”
▪ Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is basic diagnostic fee and another is component (product) fee.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is basic diagnostic fee and another is component (product) fee.
System Level
▪ Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free, ex: resistor, capacitor.
▪ Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪ Replace with 3rd party products if needed.
▪ If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪ Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free, ex: resistors, capacitors.
▪ If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
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Preface
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and the documentation supplied with the chassis, power supply, and accessory modules. If the instructions for the chassis and power supply are inconsistent with these instructions or the instructions for accessory modules, contact the supplier to find out how you can ensure that your computer meets safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the described procedures only at an ESD workstation. If no such station is available, you can provide some ESD protection by wearing an antistatic wrist strap and attaching it to a metal part of the computer chassis.
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Preface

Safety Information

Before installing and using the device, note the following precautions:
▪ Read all instructions carefully.
▪ Do not place the unit on an unstable surface, cart, or stand.
▪ Follow all warnings and cautions in this manual.
▪ When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
▪ The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly necessary in order to provide balance stability.
▪ The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get into components and cause a malfunction. Use containers to keep small components separated.
Adequate lighting and proper tools can prevent you from accidentally damaging the internal components. Most of the procedures that follow require only a few simple tools, including the following:
▪ A Philips screwdriver
▪ A flat-tipped screwdriver
▪ A grounding strap
▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended that you do not use needle-nose pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.
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Preface

Safety Precautions

1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been approved for use with the product and that it matches the voltage and current marked on the product’s electrical range label. The voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service personnel:
a. The power cord or plug is damaged. b. Liquid has penetrated into the equipment. c. The equipment has been exposed to moisture. d. The equipment does not work well, or you cannot get it to work
according to the user’s manual. e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third pin to ground the unit and prevent electric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
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Preface
CAUTION!

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or sales representative, please have the following information ready before calling: – Product name and serial number – Detailed information of the peripheral devices – Detailed information of the installed software (operating system,
version, application software, etc.) – A complete description of the problem – The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a CompactFlash storage card.

Conventions Used in this Manual

Warning: Information about certain situations, which if not observed, can cause personal injury. This will prevent injury to yourself when performing a task.
CAUTION!CAUTION!
Caution: Information to avoid damaging components or losing data.
Note: Provides additional information to complete a task easily.
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Preface

Global Service Contact Information

Headquarters
NEXCOM International Co., Ltd.
15F, No. 920, Chung-Cheng Rd., ZhongHe District, New Taipei City, 23586, Taiwan, R.O.C. Tel: +886-2-8226-7786 Fax: +886-2-8226-7782 www.nexcom.com
America
USA NEXCOM USA
2883 Bayview Drive, Fremont CA 94538, USA Tel: +1-510-656-2248 Fax: +1-510-656-2158 Email: sales@nexcom.com www.nexcom.com
Asia
Taiwan NEXCOM Intelligent Systems
Taipei Office
13F, No.920, Chung-Cheng Rd., ZhongHe District, New Taipei City, 23586, Taiwan, R.O.C. Tel: +886-2-8226-7796 Fax: +886-2-8226-7792 Email: sales@nexcom.com.tw
www.nexcom.com.tw
NEXCOM Intelligent Systems Taichung Office
16F, No.250, Sec. 2, Chongde Rd., Beitun Dist., Taichung City 406, R.O.C. Tel: +886-4-2249-1179 Fax: +886-4-2249-1172 Email: sales@nexcom.com.tw www.nexcom.com.tw
Japan NEXCOM Japan
9F, Tamachi Hara Bldg., 4-11-5, Shiba Minato-ku, Tokyo, 108-0014, Japan Tel: +81-3-5419-7830 Fax: +81-3-5419-7832 Email: sales@nexcom-jp.com www.nexcom-jp.com
China
NEXCOM China
1F & 2F, Block A, No. 16 Yonyou Software Park, No. 68 Beiqing Road, Haidian District, Beijing, 100094, China Tel: +86-010-5704-2680 Fax: +86-010-5704-2681 Email: sales@nexcom.cn www.nexcom.cn
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Preface
Chengdu Office
9F, Shuxiangxie, Xuefu Garden, No.12 Section 1, South Yihuan Rd., Chengdu, 610061, China Tel: +86-28-8523-0186 Fax: +86-28-8523-0186 Email: sales@nexcom.cn www.nexcom.cn
Shanghai Office
Room 603/604, Huiyinmingzun Plaza Bldg., 1, No.609, Yunlin East Rd., Shanghai, 200333, China Tel: +86-21-5278-5868 Fax: +86-21-3251-6358 Email: sales@nexcom.cn www.nexcom.cn
Shenzhen Office
Room1707, North Block, Pines Bldg., No.7 Tairan Rd., Futian Area, Shenzhen, 518040, China Tel: +86-755-8332-7203 Fax: +86-755-8332-7213 Email: sales@nexcom.cn www.nexcom.cn
Wuhan Office
1-C1804/1805, Mingze Liwan, No. 519 South Luoshi Rd., Hongshan District, Wuhan, 430070, China Tel: +86-27-8722-7400 Fax: +86-27-8722-7400 Email: sales@nexcom.cn www.nexcom.cn
Europe
United Kingdom NEXCOM EUROPE
10 Vincent Avenue, Crownhill Business Centre, Milton Keynes, Buckinghamshire MK8 0AB, United Kingdom Tel: +44-1908-267121 Fax: +44-1908-262042 Email: sales.uk@nexcom.eu www.nexcom.eu
Italy NEXCOM ITALIA S.r.l
Via Lanino 42, 21047 Saronno (VA), Italia Tel: +39 02 9628 0333 Fax: +39 02 9625570 Email: nexcomitalia@nexcom.eu www.nexcomitalia.it
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Preface

Package Contents

Before continuing, verify that the NViS 5604-series package that you received is complete. Your package should have all the items listed in the following table.
Item Part Number Name Description Qty
1 602DCD0944X00 (N)NViB 5604 DVD Driver VER:1.0 1
19C00560406X0/ or
2
19C00560405X0 3 60110A0055X00 (N)Inner Box for NViS 5604 VER:A YI GIA 174x153x58mm 1 4 60111A0126X00 (N)Outside Carton for NViS 5604 VER:A YI GIA 415x352x336mm 1 5 6013300622X00 (N)Top EPE for NViS 5604 VER:A SENTENEL 405(L)x340(W)x134(H)mm 1 6 6013300623X00 (N)Bottom EPE for NViS 5604 VER:A SE 405(L)x340(W)x105(H) 1 7 Power cord (optional) 8 3.5" Hard Drive Disk (optional)
NViS 5604-i7 ASSY / OR NViS 5604-i5 ASSY 1
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Ordering Information

The following information below provides ordering information for NViS 5604 series.
NViS 5604-i7 (P/N: 10C00560406X0) RoHS Compliant
4 bay, Tower NVR with Intel® LGA1150 Socket 4th Generation Intel® Core™ Processor
NViS 5604-i5 (P/N: 10C00560405X0) RoHS Compliant
4 bay, Tower NVR with Intel® LGA1150 Socket 4th Generation Intel® Core™ Processor
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Chapter 1: Product Introduction

Chapter 1: Product Introduction

Overview

Key Features

▪ Support LGA1150 socket 4th Generation Intel® Core Processor
▪ Multiple Display (HDMI, VGA)
▪ 4x 3.5” SATA drive bay for 16 TB video data with RAID.
®
▪ 2x Intel
1
Gigabit Ethernet
NViS 5604 Series User Manual
Chapter 1: Product Introduction

Hardware Specifications

CPU Support
▪ LGA1150 socket for Intel® 4th Generation Core processor
Main Memory
▪ Dual channel of DDR3 1066/1333/1600MHz SDRAM, max. 16 GB
Platform Control Hub
▪ Intel® Q87
I/O Interface-Front
▪ Power & HDD status LED ▪ 2x USB 2.0 ports
I/O Interface-Rear
▪ 2x RJ45 ▪ 4x USB 3.0 ports ▪ 1x HDMI (supports max. resolution 1920x1200) ▪ 1x VGA (supports max. resolution 2048x1536) ▪ 3x Serial Ports (RS-232/ 422/ 485) ▪ 1x Mic-in & 1x Line-out ▪ Power on/ off switch
Storage
▪ 4x 3.5” SATA removable drive bay, supports SATA2/3 and SW RAID 0/1/5/10
(HW RAID optional)
Power Input
▪ 250W ATX power supply, AC 100V to 240V
Dimensions
▪ 200mm(W) x 250mm(H) x 303mm(D)
Environment
▪ Operating Temperature:
Ambient with air flow: 0°C to 40°C
▪ Storage temperature: -20°C to 70°C ▪ Relative humidity: 10% to 90% (non-condensing)
Certifications
▪ CE approval ▪ FCC Class A
Expansions
▪ 1x mini-PCIe for mini-PCIe DOM (with adapter) or 1x PCIe (x16) for RAID
controller
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NViS 5604 Series User Manual
Chapter 1: Product Introduction

Knowing Your NViS 5604

Front Panel

Dual USB Ports
Two USB ports used to connect USB 2.0/1.1 devices.
LED Indicators
LEDs indicating the system’s power status and hard drive activity.
4x 3.5” Removable Drive Bays
Four 3.5” SATA removable drive bays are located behind the front cover. The removable drive bays support SATA 2/3 and SW RAID 0/1/5/10 (HW RAID optional).
Drive Bays
Dual USB Port4x 3.5” Removable
LED Indicators
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NViS 5604 Series User Manual
Chapter 1: Product Introduction

Rear Panel

AC Power Socket
Plug AC power cord here before turning on the system.
Power and Reset Button
Press to power on or restart the device.
HDMI
Used to connect a high-definition display.
COM Port
Three serial COM ports used to connect RS232/422/485 compatible devices.
Power and Reset Button
AC Power Socket
HDMI VGA Gigabit LAN and USB Ports
PCIe
COM
Speaker-out Mic-in
VGA
Used to connect an analog VGA monitor.
Gigabit LAN and USB Ports
Dual Gigabit LAN ports to connect the system to a local area network, and four USB ports to connect the system with USB 3.0/2.0 devices.
Speaker-out
Speaker-out jack to connect speakers or headphones.
Mic-in
Mic-in jack to connect microphones.
PCIe Slot
Reserved opening used to install PCIe cards.
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NViS 5604 Series User Manual
Chapter 1: Product Introduction

Mechanical Dimensions

212
200
5
318.9
205.1
NViS 5604 Series User Manual

Chapter 2: Jumpers and Connectors

Chapter 2: Jumpers and Connectors
This chapter describes how to set the jumpers and connectors on the NViS 5604 motherboard.

Before You Begin

▪ Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep small components separated.
▪ Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow require only a few simple tools, including the following: – A Philips screwdriver – A flat-tipped screwdriver – A set of jewelers screwdrivers – A grounding strap – An anti-static pad
▪ Using your fingers can disconnect most of the connections. It is
recommended that you do not use needle-nosed pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.
▪ Before working on internal components, make sure that the power is off.
Ground yourself before touching any internal components, by touching a metal object. Static electricity can damage many of the electronic components. Humid environments tend to have less static electricity than
dry environments. A grounding strap is warranted whenever danger of static electricity exists.

Precautions

Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous.
Follow the guidelines below to avoid damage to your computer or yourself:
▪ Always disconnect the unit from the power outlet whenever you are
working inside the case.
▪ If possible, wear a grounded wrist strap when you are working inside the
computer case. Alternatively, discharge any static electricity by touching the bare metal chassis of the unit case, or the bare metal body of any other grounded appliance.
▪ Hold electronic circuit boards by the edges only. Do not touch the
components on the board unless it is necessary to do so. Don’t flex or stress the circuit board.
▪ Leave all components inside the static-proof packaging that they shipped
with until they are ready for installation.
▪ Use correct screws and do not over tighten screws.
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NViS 5604 Series User Manual
Chapter 2: Jumpers and Connectors

Jumper Settings

A jumper is the simplest kind of electric switch. It consists of two metal pins and a cap. When setting the jumpers, ensure that the jumper caps are placed on the correct pins. When the jumper cap is placed on both pins, the jumper is short. If you remove the jumper cap, or place the jumper cap on just one pin, the jumper is open.
Refer to the illustrations below for examples of what the 2-pin and 3-pin jumpers look like when they are short (on) and open (off).
Two-Pin Jumpers: Open (Left) and Short (Right)
Three-Pin Jumpers: Pins 1 and 2 are Short
3
2
1
1
3
2
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NViS 5604 Series User Manual
Chapter 2: Jumpers and Connectors

Locations of the Jumpers and Connectors

The figure below shows the location of the jumpers and connectors.
HDMI1
COM2
VGA
USB3.0 T: USB0 B: USB1
USB3.0 T: USB2 B: USB3
iM Ic n
:mottoB
COM1
COM3
uO t
eniL
T :po
1
1
1
1
BIOS Chip
LAN1
LAN2
mini-PCIe/mini-SATA
1
HD_AUD I O1
USB10_11
USB8_9
USB6_7
USB4_5
SATA_0
ATXPWR1
SATA_1 SA TA _4
PWR_JP1
PCIE 1
PS2_KB_MS1
1
COM41COM6
1
DDR3_B1
DDR3_A1
SATA_5
BUZZ1
1
CLRCOMOS1
1
1
CHA_FAN1
CMOS
Battery
CPU_FAN1
COM5
CON1
1
1
CI2CI1
JGP101
1
1
1
SPEAKER1
PLED PWRBTN
HDLED RESET
P
1
PANEL1
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