NEXCOM IPPD 1600P User Manual

NEXCOM International Co., Ltd.
IoT Automation Solutions
Industrial Panel Display IPPD 1600P/1800P/2100P
User Manual
NEXCOM International Co., Ltd.
Published August 2015
www.nexcom.com
Content
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer .............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements ........................................................ iv
Declaration of Conformity ...................................................................... iv
RoHS Compliance ................................................................................... v
Warranty and RMA ................................................................................ vi
Safety Information ................................................................................. ix
Installation Recommendations ................................................................ ix
Safety Precautions ................................................................................... x
Technical Support and Assistance ........................................................... xi
Conventions Used in this Manual ........................................................... xi
Global Service Contact Information ........................................................xii
Package Contents ................................................................................. xiv
Ordering Information .............................................................................xv
Chapter 1: Product Introduction
Overview - IPPD 1600P ............................................................................1
Key Features ...........................................................................................1
Overview - IPPD 1800P ............................................................................2
Key Features ...........................................................................................2
Overview - IPPD 2100P ............................................................................3
Key Features ...........................................................................................3
Specifications .......................................................................................... 4
IPPD 1600P ..........................................................................................4
Specifications .......................................................................................... 5
IPPD 1800P ..........................................................................................5
Specifications .......................................................................................... 6
IPPD 2100P ..........................................................................................6
Knowing Your IPPD Series ....................................................................... 7
Rear View ............................................................................................ 7
Power & OSD Menu Button Description ............................................... 7
Rear Bottom View ...............................................................................8
External I/O Description .......................................................................8
Rear View of IPPD 1600P ..................................................................... 9
Rear View of IPPD 1800P ................................................................... 10
Rear View of IPPD 2100P ................................................................... 11
Mechanical Dimensions .........................................................................12
IPPD 1600P ........................................................................................12
IPPD 1800P ........................................................................................13
IPPD 2100P ........................................................................................14
Chapter 2: Connector Pin Definitions
External I/O Interfaces ........................................................................... 15
VGA Port ........................................................................................... 16
DVI Port (DVI-D) .................................................................................16
USB Port ............................................................................................ 17
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Content
Chapter 3: System Setup
Panel Mounting ....................................................................................18
Chapter 4: Adjusting the Display
OSD Menu Functions ............................................................................20
Appendix A: Extended Display Identification
Data Timing Support..............................................33
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Preface

PrefaCe

Copyright

This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written consent from NEXCOM International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice and does not represent commitment from NEXCOM International Co., Ltd. However, users may update their knowledge of any product in use by constantly checking its manual posted on our website: http://www.nexcom.com. NEXCOM shall not be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of any product, nor for any infringements upon the rights of third parties, which may result from such use. Any implied warranties of merchantability or fitness for any particular purpose is also disclaimed.

Acknowledgements

IPPD 1600P, IPPD 1800P and IPPD 2100P are trademarks of NEXCOM International Co., Ltd. All other product names mentioned herein are registered trademarks of their respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant.

Declaration of Conformity

FCC
This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area (domestic environment) is likely to cause harmful interference, in which case the user will be required to correct the interference (take adequate measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable European Union (CE) directives if it has a CE marking. For computer systems to remain CE compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper cable and cabling techniques.
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Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status Update
NEXCOM is a global citizen for building the digital infrastructure. We are committed to providing green
products and services, which are compliant with European Union RoHS (Restriction on Use of Hazardous Substance in Electronic Equipment) directive 2011/65/EU, to be your trusted green partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products. The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry quality levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant. They will use the usual NEXCOM naming convention.
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Preface

Warranty and RMA

NEXCOM Warranty Period
1. NEXCOM makes products in accordance with the Industry standard and,
NEXCOM warrants that all her Industry-grade IPC and System products will be free from defect in neither material nor workmanship for twenty­four (24) months from the day of invoice issued.
2. For NEXCOM Panel PC product lines (the APPC, MPPC series), they are
also guaranteed against defect in materials and workmanship for the period of twenty-four (24) months in their motherboard design. For 3rd party parts, it follows with original suppliers’ standard: 12 months for battery pack and LCD, 24 months for adapter / add on modules (including GSM module, RFID module, and antenna).
3. If NEXCOM determines customer’s warranty claim is valid, NEXCOM
will repair or replace product(s) without additional charge for parts and labor. An extended Warranty Program will extend the warranty period of the product accordingly.
Warranty Coverage
The warranty applies only to products manufactured or distributed by NEXCOM and her subsidiaries. This warranty covers all the products/ shipments except for:
1. Any claimed defect, products that have been repaired or modified by
persons who have not been authorized by NEXCOM or, products which have been subjected to misuse, abuse, accident, improper installation, or usage not in accordance with the product instruction. NEXCOM assumes no liability as a consequence of such events under the term of this warranty.
One example is the replacement of Tablet’s or Hand-held’s LCD display
due to scratching stains or other degradation; these will not be covered under this warranty.
2. Damages caused by customers’ delivery/shipping of the product or, product failure resulted from electrical power/voltage shock, or, installation of parts/components which are not supplied/approved by NEXCOM in advance.
3. Third-party products:
a. Software, such as the device drivers,
b. External devices such as HDD, printer, scanner, mouse, LCD panel,
battery, and so on,
c. Accessory/parts that were not approved by NEXCOM and,
d. Accessory/parts were added to products after they were shipped
from NEXCOM.
Product will be treated as “Out of Warranty “ if:
a. It expires the warranted 24 months period from the day it was purchased.
b. It had been altered by persons other than an authorized NEXCOM
service person or, which have been subjected to misuse, abuse, accident, or improper installation.
c. It doesn’t have the original NEXCOM Serial Number labeling for
NEXCOM’s warranty period identification or, tracking.
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RMA that NEXCOM has determined not to be covered by the warranty will be charged the NEXCOM Standard Repair Fee for the repairing. If a RMA is determined to be not repairable, customer will be notified and product(s) may be returned to customer at their request; a minimum service fee may be charged however.
NEXCOM Return Merchandise Authorization (RMA) Procedure
For the RMA (Return Merchandise Authorization) shipment, customer is responsible for packaging and shipping the product to the designated NEXCOM service sites, with shipping charges prepaid by the customer. The original NEXCOM shipping box should be used whenever possible. NEXCOM shall pay for the return of the product to the customer’s location. In case of expedited shipping request, an extra service charge shall be assessed and the customer is responsible for this extra return shipping charge.
1. Customers should enclose the “NEXCOM RMA Service Form” with the returned products.
2. Customers need to write down all the information related to the problem on the “ NEXCOM RMA Service Form “ when applying for the RMA service; information will help to understand the problem, including the fault description, on-screen messages, and pictures if possible.
3. Customers could send back the faulty product with or without the accessories and key parts such as the CPU and DIMM. If the key parts are included, please be noted clearly within the return form. NEXCOM takes no responsibility for the parts which are not listed in the return form.
customer registered delivery address will incur an extra shipping charge, the customer is responsible for paying the extra shipping charges, duties, and taxes of this shipment.
Product Repairing
1. NEXCOM will repair defective products covered under this limited warranty that are returned to NEXCOM; if products do prove to be defective, they will be repaired during their warranty period unless other warranty terms have been specified.
2. NEXCOM owns all parts removed from repaired products.
3. NEXCOM will use parts made by various manufacturers in performing the repair.
4. The repaired products will be warranted subjected to the original warranty coverage and period only.
5. For products returned as defective but, proved to be no defect/fault after the RMA process, NEXCOM reserves the right to claim for a NDF (No Defect Found) Service Charge.
6. NEXCOM will issue RMA Report which included Repair Detailed Information to the customer when the defective products were repaired and returned.
7. In addition to the above, NEXCOM may authorize Independent/Third­party suppliers to repair the defective products for NEXCOM.
4. Customers hold the responsibility to ensure that the packing of defective products is durable enough to be resistant against further damage due to the transportation; damage caused by transportation is treated as “ Out of Warranty “ under our Warranty specification.
5. RMA product(s) returned by NEXCOM to any location other than the
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Out Of Warranty Service
There will be a service charge from NEXCOM for the “Out Of Warranty” product service; they are the Basic Diagnostic Service Fee and the Advanced Component Replacement Fee respectively. And, if the product can not be repaired, NEXCOM will either return the product to the customer or, just scrap it, followed by customer’s instruction.
1. Testing and Parts Replacement
NEXCOM will have the following Handling Charges for those OoW
products that returned:
a. Basic Labor Cost and Testing Fee: as Table listed.
b. Parts Fee: NEXCOM will charge for main IC chipsets such as the N.B.,
S.B., Super-IO, LAN, Sound, Memory, and so on.
c. 3rd-party Device Fee: products replacement for CPU, DIMM, HDD,
Chassis, and UPS.
2. Out of Warranty product will have a three months warranty for the fixed
issues. If the product failed with different problem within 3 months, they will still incur the service charge of “Out of Warranty”.
3. Out of Warranty “products will not be repaired without a signed PI from
the customer, the agreement of the repair process.
Add-on card, 3rd Party Device and board level repair cost higher than
new product prices, customer can abandon to sign PI to repair and, please contact with sales to buy new products.
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Safety Information

Before installing and using the device, note the following precautions:
▪ Read all instructions carefully.
▪ Do not place the unit on an unstable surface, cart, or stand.
▪ Follow all warnings and cautions in this manual.
▪ When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
▪ The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly necessary in order to provide balance stability.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get into components and cause a malfunction. Use containers to keep small components separated.
Adequate lighting and proper tools can prevent you from accidentally damaging the internal components. Most of the procedures that follow require only a few simple tools, including the following:
▪ A Philips screwdriver
▪ A flat-tipped screwdriver
▪ A grounding strap
▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended that you do not use needle-nose pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.
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Safety Precautions

1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been approved for use with the product and that it matches the voltage and current marked on the product’s electrical range label. The voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service personnel:
a. The power cord or plug is damaged. b. Liquid has penetrated into the equipment. c. The equipment has been exposed to moisture. d. The equipment does not work well, or you cannot get it to work
according to the user’s manual. e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third pin to ground the unit and prevent electric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
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CAUTION!

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or sales representative, please have the following information ready before calling: – Product name and serial number – Detailed information of the peripheral devices – Detailed information of the installed software (operating system,
version, application software, etc.) – A complete description of the problem – The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products or clean with a dry cloth.

Conventions Used in this Manual

Warning: Information about certain situations, which if not observed, can cause personal injury. This will prevent injury to yourself when performing a task.
CAUTION!CAUTION!
Caution: Information to avoid damaging components or losing data.
Note: Provides additional information to complete a task easily.
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Global Service Contact Information

Headquarters
NEXCOM International Co., Ltd.
15F, No. 920, Chung-Cheng Rd., ZhongHe District, New Taipei City, 23586, Taiwan, R.O.C. Tel: +886-2-8226-7786 Fax: +886-2-8226-7782 www.nexcom.com
America
USA NEXCOM USA
2883 Bayview Drive, Fremont CA 94538, USA Tel: +1-510-656-2248 Fax: +1-510-656-2158 Email: sales@nexcom.com www.nexcom.com
Asia
Taiwan NEXCOM Intelligent Systems
Taipei Office
13F, No.920, Chung-Cheng Rd., ZhongHe District, New Taipei City, 23586, Taiwan, R.O.C. Tel: +886-2-8226-7796 Fax: +886-2-8226-7792 Email: sales@nexcom.com.tw
www.nexcom.com.tw
NEXCOM Intelligent Systems Taichung Office
16F, No.250, Sec. 2, Chongde Rd., Beitun Dist., Taichung City 406, R.O.C. Tel: +886-4-2249-1179 Fax: +886-4-2249-1172 Email: sales@nexcom.com.tw www.nexcom.com.tw
Japan NEXCOM Japan
9F, Tamachi Hara Bldg., 4-11-5, Shiba Minato-ku, Tokyo, 108-0014, Japan Tel: +81-3-5419-7830 Fax: +81-3-5419-7832 Email: sales@nexcom-jp.com www.nexcom-jp.com
China
NEXCOM China
1F & 2F, Block A, No. 16 Yonyou Software Park, No. 68 Beiqing Road, Haidian District, Beijing, 100094, China Tel: +86-010-5704-2680 Fax: +86-010-5704-2681 Email: sales@nexcom.cn www.nexcom.cn
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Chengdu Office
9F, Shuxiangxie, Xuefu Garden, No.12 Section 1, South Yihuan Rd., Chengdu, 610061, China Tel: +86-28-8523-0186 Fax: +86-28-8523-0186 Email: sales@nexcom.cn www.nexcom.cn
Shanghai Office
Room 603/604, Huiyinmingzun Plaza Bldg., 1, No.609, Yunlin East Rd., Shanghai, 200333, China Tel: +86-21-5278-5868 Fax: +86-21-3251-6358 Email: sales@nexcom.cn www.nexcom.cn
Shenzhen Office
Room1707, North Block, Pines Bldg., No.7 Tairan Rd., Futian Area, Shenzhen, 518040, China Tel: +86-755-8332-7203 Fax: +86-755-8332-7213 Email: sales@nexcom.cn www.nexcom.cn
Wuhan Office
1-C1804/1805, Mingze Liwan, No. 519 South Luoshi Rd., Hongshan District, Wuhan, 430070, China Tel: +86-27-8722-7400 Fax: +86-27-8722-7400 Email: sales@nexcom.cn www.nexcom.cn
Europe
United Kingdom NEXCOM EUROPE
10 Vincent Avenue, Crownhill Business Centre, Milton Keynes, Buckinghamshire MK8 0AB, United Kingdom Tel: +44-1908-267121 Fax: +44-1908-262042 Email: sales.uk@nexcom.eu www.nexcom.eu
Italy NEXCOM ITALIA S.r.l
Via Lanino 42, 21047 Saronno (VA), Italia Tel: +39 02 9628 0333 Fax: +39 02 9625570 Email: nexcomitalia@nexcom.eu www.nexcomitalia.it
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Package Contents

Before continuing, verify that the package you received is complete. The IPPD series package, IPPD 1600P/1800P/2100P, should have all the items listed in the table.
Item Description Qty
1 USB Touch Cable (1.8m) 1 2 VGA Cable (1.8m) 1 3 Terminal blocks 3-pin Phoenix Contact Plug 1
Terminal blocks
VGA CableUSB Touch Cable
3-pin Phoenix
Contact Plug
Note: Package contents may vary depending on your country region, some items may be optional. Please contact your local distributor for more information.
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Ordering Information

The following provides ordering information for the Industrial Panel Display series.
• Barebone
IPPD 1600P (P/N: 10II1600P00X0)
15.6” WXGA Heavy Industrial 16:9 LED backlight P-Cap touch monitor
with VGA, DVI-D and DisplayPort input, 12~24VDC input
IPPD 1800P (P/N: 10II1800P00X0)
18.5” WXGA Heavy Industrial 16:9 LED backlight P-Cap touch monitor
with VGA, DVI-D and DisplayPort input, 12~24VDC input
IPPD 2100P (P/N: 10II2100P00X0)
21.5” Full HD Heavy Industrial 16:9 LED backlight P-Cap touch monitor
with VGA, DVI-D and DisplayPort input, 12~24VDC input
Optional
• 12V, 60W AC/DC power adapter w/o power cord (P/N: 7400060019X00)
• 1.8m DVI-D male to DVI-D male cable (P/N: 60233DVI28X00)
• 1.8m DisplayPort cable (P/N: 6030000122X00)
Power Adapter (P/N: 7400060019X00) DIN Rail Power Supply (P/N: 7440060001X00)
US Power Cord (P/N: 60233POW17X00)
EU Power Cord (P/N: 60233POW18X00) 1.8m DVI-D Cable (P/N: 60233DVI28X00)
UK Power Cord (P/N: 60233POW19X00)
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