Netgear R6020 User Manual
User Manual
AC750 WiFi Router
Model R6020
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2019
San Jose, CA 95134, USA202-11750-05
AC750 WiFi Router Model R6020
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support/ to register your product, get help,
access the latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/. See the regulatory compliance document
before connecting the power supply.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
Contents
Chapter 1 Hardware Overview of the Router
Unpack Your Router.............................................................................9
LED Descriptions................................................................................10
Ports, Buttons, and Connectors on the Back Panel........................10
Router Label........................................................................................12
Position the Router.............................................................................12
Cable Your Router..............................................................................13
Chapter 2 Connect to the Network and Access the Router
Connect to the Router........................................................................16
Connect to the Router Through an Ethernet Cable..................16
Join the WiFi Network of the Router...........................................16
Manual Method.........................................................................16
Wi-Fi Protected Setup Method................................................17
Types of Logins..............................................................................18
Use a Web Browser to Access the Router.......................................18
Automatic Internet Setup..............................................................18
Log In to the Router.......................................................................20
Change the Language.......................................................................20
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................22
Manually Set Up the Internet Connection.......................................22
Specify an Internet Connection Without a Login.......................22
Specify an Internet Connection That Uses a Login and PPPoE
Service.............................................................................................24
Specify an Internet Connection That Uses a Login and PPTP
Service.............................................................................................26
Specify an Internet Connection That Uses a Login and L2TP
Service.............................................................................................27
Specify an IPv6 Internet Connection................................................29
IPv6 Internet Connections and IPv6 Addresses.........................29
Use Auto Detect for an IPv6 Internet Connection......................30
Use Auto Config for an IPv6 Internet Connection.....................31
Set Up an IPv6 6to4 Tunnel Internet Connection......................33
Set Up an IPv6 Pass-Through Internet Connection...................34
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AC750 WiFi Router Model R6020
Set Up a Fixed IPv6 Internet Connection....................................35
Set Up an IPv6 DHCP Internet Connection.................................36
Set Up an IPv6 PPPoE Internet Connection................................37
Manage the MTU Size........................................................................39
MTU Concepts................................................................................39
Change the MTU Size....................................................................40
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....43
Manage network access control lists...............................................44
Use Keywords to Block Internet Sites...............................................45
Set Up Blocking..............................................................................45
Remove a Keyword or Domain From the Blocked List.............46
Remove All Keywords and Domains From the Blocked List....47
Specify a Trusted Computer.........................................................47
Set Up a Schedule for Keyword Blocking and Outbound Firewall
Rules.....................................................................................................48
Chapter 5 Manage the Basic WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main
Network................................................................................................51
View or Change the Basic WiFi Settings and WiFi Security
Settings............................................................................................51
Configure WEP Legacy WiFi Security..........................................57
Configure WPA/WPA2 Enterprise WiFi Security.......................59
Use WPS to Add a Device to the WiFi Network..............................61
Use WPS With the Push Button Method.....................................61
Use WPS With the PIN Method....................................................62
Manage the Basic WiFi Settings and WiFi Security of the Guest
Network................................................................................................63
Enable or Disable the WiFi Radios...................................................67
Chapter 6 Manage the WAN and LAN Network Settings
View or Change WAN Settings.........................................................69
Set Up a Default DMZ Server............................................................70
Manage IGMP Proxying.....................................................................71
Manage VPN Pass-Through...............................................................71
Manage NAT Filtering........................................................................72
Manage the SIP Application-Level Gateway...................................73
Manage the LAN IP Address Settings..............................................74
Manage the Router Information Protocol Settings.........................75
Manage the DHCP Server Address Pool.........................................76
Manage Reserved LAN IP Addresses...............................................77
Reserve a LAN IP Address.............................................................77
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AC750 WiFi Router Model R6020
Change a Reserved IP Address....................................................78
Remove a Reserved IP Address Entry.........................................78
Disable the Built-In DHCP Server.....................................................79
Change the Router’s Device Name..................................................80
Set Up and Manage Custom Static Routes......................................81
Set Up a Static Route.....................................................................81
Change a Static Route...................................................................83
Remove a Static Route...................................................................83
Set Up a Bridge for a Port Group or VLAN Tag Group..................84
Set Up a Bridge for a Port Group.................................................84
Set Up a Bridge for a VLAN Tag Group......................................85
Improve Network Connections With Universal Plug-N-Play.........87
Chapter 7 Manage the Router
Update the Firmware of the Router..................................................90
Check for New Firmware and Update the Router......................90
Manually Upload New Firmware and Update the Router.........91
Change the admin Password............................................................92
Set Up Password Recovery................................................................93
Recover the admin Password............................................................94
Manage the Configuration File of the Router.................................94
Back Up the Settings......................................................................94
Restore the Settings.......................................................................95
Return the Router to Its Factory Default Settings...........................96
Use the Reset Button.....................................................................96
Erase the Settings..........................................................................97
View the Status and Statistics of the Router....................................98
View Information About the Router and the Internet and WiFi
Settings............................................................................................98
Display Internet Port Statistics......................................................99
Check the Internet Connection Status......................................100
Manage the Activity Log..................................................................101
View, Email, or Clear the Logs...................................................101
Specify Which Activities Are Logged........................................102
View Devices Currently on the Network........................................102
Chapter 8 Manage the Advanced WiFi Features
Set Up a WiFi Schedule...................................................................105
Manage the WPS Settings...............................................................106
Manage Advanced WiFi Settings...................................................107
Use the Router as a WiFi Access Point Only.................................108
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AC750 WiFi Router Model R6020
Chapter 9 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and
Applications......................................................................................111
Forward Incoming Traffic for a Default Service or Application.111
Add a Port Forwarding Rule With a Custom Service or
Application...................................................................................112
Change a Port Forwarding Rule.................................................113
Remove a Port Forwarding Rule................................................114
Application Example: Make a Local Web Server Public.........115
How the Router Implements the Port Forwarding Rule..........115
Manage Port Triggering for Services and Applications..............116
Add a Port Triggering Rule.........................................................116
Change a Port Triggering Rule..................................................118
Remove a Port Triggering Rule..................................................118
Specify the Time-Out for Port Triggering.................................119
Disable Port Triggering...............................................................120
Application Example: Port Triggering for Internet Relay Chat.120
Chapter 10 Troubleshooting
Reboot the Router From Its Web Interface...................................123
Quick Tips..........................................................................................123
Sequence to Restart Your Network...........................................123
Check Ethernet Cable Connections..........................................124
WiFi Settings.................................................................................124
Network Settings..........................................................................124
Troubleshoot With the LEDs...........................................................124
Standard LED Behavior When the Router Is Powered On......124
Power LED Is Off or Blinking......................................................125
Power LED Stays Amber.............................................................125
Internet or Ethernet LEDs Are Off..............................................125
WiFi LED Is Off.............................................................................126
You Cannot Log In to the Router....................................................126
You Cannot Access the Internet.....................................................127
Check the WAN IP Address........................................................127
Troubleshoot PPPoE....................................................................128
Troubleshoot Internet Browsing................................................129
Changes Are Not Saved..................................................................130
Troubleshoot WiFi Connectivity.....................................................130
Troubleshoot Your Network Using the Ping Utility......................131
Test the LAN Path to Your Router..............................................131
Test the Path From Your Computer to a Remote Device.......132
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AC750 WiFi Router Model R6020
Appendix A Supplemental Information
Factory Settings................................................................................134
Technical Specifications..................................................................137
7
1
Hardware Overview of the Router
This chapter contains the following sections:
• Unpack Your Router
• LED Descriptions
• Ports, Buttons, and Connectors on the Back Panel
• Router Label
• Position the Router
• Cable Your Router
For more information about the topics that are covered in this manual, visit the support
website at netgear.com/support.
Firmware updates with new features and bug fixes are made available from time to time
at downloadcenter.netgear.com. You can check for and download new firmware
manually. If the features or behavior of your product does not match what is described
in this guide, you might need to update your firmware.
In this manual, the terms wireless and WiFi are interchangeable.
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AC750 WiFi Router Model R6020
Unpack Your Router
The box contains the following items.
Figure 1. Package contents
Table 1. Legend
Router1.
Ethernet cable2.
Power adapter3.
In some regions, a CD is included in the package.
Router
User Manual9Hardware Overview of the
AC750 WiFi Router Model R6020
LED Descriptions
The following table describes the LEDs on the router.
Table 2. LED descriptions
DescriptionLED
Power LED
WiFi LED
Internet LED
Ethernet ports1–4
LED
Solid green. The power is on, and the router is ready.
Blinking green. A firmware update is in progress.
Off. Power is not supplied to the router.
Solid green. The wireless radio is operating.
Off. The wireless radio is off.
Solid green. The Internet connection is ready.
Off. No Ethernet cable is connected between the router and the modem.
Solid green. A powered-on device is connected to the Ethernet port.
Off. No device is connected to this Ethernet port.
Ports, Buttons, and Connectors on the Back Panel
The back panel of the router provides ports, buttons, and a DC power connector.
User Manual10Hardware Overview of the
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AC750 WiFi Router Model R6020
Figure 2. Router back panel
In addition to the two antennas, the back panel contains the following components:
Reset/WPS button. This button can be used to reboot and reset the router and
•
connect WPS-enabled devices to the router depending on how long the button is
pressed:
-
Reboot the router. Press the button for less than 5 seconds to reboot the router.
-
Connect WPS-enabled devices. Press the button for about 5 to 10 seconds until
the WiFi LED blinks amber.
-
Reset the router to its factory default settings. Press the button for more than
10 seconds until all the LEDs blink green.
Ethernet LAN ports. Use the four Fast Ethernet RJ-45 LAN ports to connect the
•
router to LAN devices.
Internet WAN port. Use the blue Fast Ethernet RJ-45 WAN port to connect the
•
router to a modem.
Power On/Off button. Press the Power On/Off button to provide power to the
•
router.
Note: Depending on your region, your router might not have a Power On/Off
button.
DC power connector. Connect the power adapter that came in the product package
•
to the DC power connector.
User Manual11Hardware Overview of the
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AC750 WiFi Router Model R6020
Router Label
The router label on the bottom panel of the router lists the login information, WiFi
network name (SSID) and password (network key), serial number, and MAC address of
the router.
Figure 3. Router label
Position the Router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of the router. For example, the
thickness and number of walls the WiFi signal passes through can limit the range.
Additionally, other WiFi access points in and around your home might affect your router’s
signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other
device that emits a WiFi signal for network access.
Position the router according to the following guidelines:
Place the router near the center of the area where your computers and other devices
•
operate and within line of sight to your WiFi devices.
Make sure that the router is within reach of an AC power outlet and near Ethernet
•
cables for wired computers.
Place the router in an elevated location, minimizing the number walls and ceilings
•
between the router and your other devices.
Place the router away from electrical devices such as these:
•
-
Ceiling fans
- Home security systems
- Microwaves
Router
User Manual12Hardware Overview of the
AC750 WiFi Router Model R6020
- Computers
-
Base of a cordless phone
- 2.4 GHz cordless phone
- 5 GHz cordless phone
Place the router away from large metal surfaces, large glass surfaces, insulated walls,
•
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
If you are using adjacent access points, use different radio frequency channels to reduce
interference.
Cable Your Router
The following image shows how to cable your router:
Figure 4. Router cabling
Router
User Manual13Hardware Overview of the
AC750 WiFi Router Model R6020
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
3.
Connect your modem to the Internet port of your router with the blue Ethernet cable
that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5.
If the Power LED does not light, press the Power On/Off button on the back panel
of the router.
Router
User Manual14Hardware Overview of the
2
Connect to the Network and Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter describes the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the Router
• Use a Web Browser to Access the Router
• Change the Language
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AC750 WiFi Router Model R6020
Connect to the Router
During and after installation, you can connect to the router’s network through a wired
or WiFi connection. If you set up your computer to use a static IP address, change the
settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the Router Through an Ethernet Cable
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Join the WiFi Network of the Router
Choose either the manual or the WPS method to add a WiFi device such as a
WiFi-enabled computer, an iPhone, an iPad, another mobile device, or a gaming device
to the WiFi network of the router.
Manual Method On the WiFi device that you want to connect to the router, you can
use the software application that manages your WiFi connections.
To connect a device manually to the WiFi network of the router:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
On the WiFi device that you want to connect to your router, open the software
application that manages your WiFi connections.
This software scans for all WiFi networks in your area.
3.
Look for the router’s network and select it.
Access the Router
User Manual16Connect to the Network and
AC750 WiFi Router Model R6020
If you did not change the name of the network during the setup process, look for
the default WiFi network name (SSID) and select it. The default SSID is on the router
label.
4. Enter the router WiFi password.
The default WiFi password (also referred to as the network key or passphrase) is also
on the router label.
5. Click the Connect button.
The device connects to the WiFi network of the router.
Wi-Fi Protected Setup Method Wi-Fi Protected Setup (WPS) is a standard for
easily adding computers and other devices to a home network while maintaining security.
To use WPS (Push 'N' Connect), make sure that all WiFi devices to be connected to the
network are Wi-Fi certified and support WPS. During the connection process, the client
gets the security settings from the router so that every device in the network supports
the same security settings.
To use WPS to connect a computer or mobile device to the WiFi network of the
router:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your computer or mobile device.
3.
Press the Reset/WPS button of the router for about 5 to 10 seconds until the WiFi
LED blinks amber.
4. Within two minutes, press the WPS button on your computer or mobile device, or
follow the WPS instructions that came with the device.
The WPS process automatically sets up the device with the network password and
connects the device to the WiFi network of the router.
For more information, see Use WPS to Add a Device to the WiFi Network on page
61.
User Manual17Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
Types of Logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Several types of logins are associated with the router:
ISP login. The login that your ISP gave you logs you in to your Internet service. Your
•
service provider gave you this login information in a letter or some other way. If you
cannot find this login information, contact your service provider.
WiFi network key or password. Your router is preset with a unique WiFi network
•
name (SSID) and password for WiFi access. This information is on the router label.
Router login. This logs you in to the router interface from a web browser as admin.
•
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network are using
the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
•
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
Using the installation assistant, basic setup takes about 15 minutes to complete.
User Manual18Connect to the Network and
Access the Router
AC750 WiFi Router Model R6020
To automatically set up your router:
1.
Turn the router on by pressing the On/Off button.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The browser goes to http://www.routerlogin.net and the NETGEAR installation
assistant displays.
4.
If the browser does not display the NETGEAR installation assistant, enter
http://www.routerlogin.net in the address field.
5. Follow the onscreen instructions.
The router connects to the Internet.
6.
If the browser does not display the installation assistant page, do the following:
•
Make sure that the computer is connected to one of the four LAN Ethernet ports
or over WiFi to the router.
• Make sure that the router is receiving power and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
•
Browse to http://www.routerlogin.net.
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
7.
If the router does not connect to the Internet, do the following:
a. Review your settings.
Make sure that you selected the correct options and typed everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
c. Read You Cannot Access the Internet on page 127.
If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Access the Router
User Manual19Connect to the Network and
AC750 WiFi Router Model R6020
Log In to the Router
When you first connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
Note: You can also enter http://www.routerlogin.com or http://192.168.1.1.
The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
Change the Language
By default, the language is set as Auto. You can change the language.
To change the language:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Access the Router
User Manual20Connect to the Network and
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
the NETGEAR installation assistant to detect the Internet connection when you first
access the router with a web browser. You can also customize or specify your Internet
settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
• Specify an IPv6 Internet Connection
• Manage the MTU Size
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AC750 WiFi Router Model R6020
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up
your router. The Setup Wizard is not the same as the installation assistant pages that
displays the first time you connect to your router to set it up.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see
Manually Set Up the Internet Connection on page 22).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
You can manually specify the connection settings for an Internet service for which you
do not need to log in.
Use the information that your ISP gave you to connect to your Internet service. If you
cannot find this information, contact your ISP. Entering incorrect information might
prevent the router from connecting to the Internet.
User Manual22Specify Your Internet Settings
AC750 WiFi Router Model R6020
To specify the connection settings for an Internet service for which you do not need
to log in:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Leave the Does your Internet connection require a login? No radio button selected.
6.
If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
User Manual23Specify Your Internet Settings
AC750 WiFi Router Model R6020
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
Specify an Internet Connection That Uses a Login and PPPoE Service
You can manually specify the connection settings for a PPPoE Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for a PPPoE Internet service for which you must
log in:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation
method.
The page adjusts.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
User Manual24Specify Your Internet Settings
AC750 WiFi Router Model R6020
8.
In the Password field, type the password that you use to log in to your Internet
service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access
the Internet on page 127.
User Manual25Specify Your Internet Settings
AC750 WiFi Router Model R6020
Specify an Internet Connection That Uses a Login and PPTP Service
You can manually specify the connection settings for a PPTP Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for a PPTP Internet service for which you must
log in:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPTP as the encapsulation method.
The page adjusts.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
10.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
User Manual26Specify Your Internet Settings
AC750 WiFi Router Model R6020
11.
If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address, Subnet Mask, Server Address, Gateway IP Address, and
Connection ID/Name fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank.
12. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
Specify an Internet Connection That Uses a Login and L2TP Service
You can manually specify the connection settings for an L2TP Internet service for which
you must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To specify the connection settings for an L2TP Internet service for which you must
log in:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
User Manual27Specify Your Internet Settings
AC750 WiFi Router Model R6020
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select L2TP as the encapsulation method.
The page adjusts.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
10.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
11.
If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address, IP Subnet Mask, Server Address, and Gateway IP Address
fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank.
12. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
User Manual28Specify Your Internet Settings
AC750 WiFi Router Model R6020
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
Specify an IPv6 Internet Connection
The router supports many different types of IPv6 Internet connections for which you can
specify the settings manually.
IPv6 Internet Connections and IPv6 Addresses
The router can support an IPv6 Internet connection through the following connection
types:
Auto Detect. For information, see Use Auto Detect for an IPv6 Internet Connection
•
on page 30.
Auto Config. For information, see Use Auto Config for an IPv6 Internet Connection
•
on page 31.
6to4 tunnel. For information, see Set Up an IPv6 6to4 Tunnel Internet Connection
•
on page 33.
Pass-through. For information, see Set Up an IPv6 Pass-Through Internet Connection
•
on page 34.
Fixed. For information, see Set Up a Fixed IPv6 Internet Connection on page 35.
•
DHCP. For information, see Set Up an IPv6 DHCP Internet Connection on page 36.
•
PPPoE. For information, see Set Up an IPv6 PPPoE Internet Connection on page 37.
•
Which connection type you must use depends on your IPv6 ISP. Follow the directions
that your IPv6 ISP gave you.
If your ISP did not provide details, use the 6to4 tunnel connection type (see Set Up
•
an IPv6 6to4 Tunnel Internet Connection on page 33).
If you are not sure what type of IPv6 connection the router uses, use the Auto Detect
•
connection type, which lets the router detect the IPv6 type that is in use (see Use
Auto Detect for an IPv6 Internet Connection on page 30).
User Manual29Specify Your Internet Settings
AC750 WiFi Router Model R6020
If your Internet connection does not use pass-through, a fixed IP address, DHCP, or
•
PPPoE but is IPv6, use the Auto Config connection type, which lets the router
autoconfigure its IPv6 connection (see Use Auto Config for an IPv6 Internet
Connection on page 31).
When you enable IPv6 and select any connection type other than IPv6 pass-through,
the router starts the stateful packet inspection (SPI) firewall function on the WAN interface.
The router creates connection records and checks every inbound IPv6 packet. If the
inbound packet is not destined to the router itself and the router does not expect to
receive such a packet, or the packet is not in the connection record, the router blocks
this packet. This function works in two modes: In secured mode, the router inspects
both TCP and UDP packets. In open mode, the router inspects UDP packets only.
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
•
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The IPv6 page displays.
The router automatically detects the information in the following fields:
Connection Type. This field indicates the connection type that is detected.
•
User Manual30Specify Your Internet Settings
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