Netgear Orbi RBK50 User manual
Orbi WiFi System
User Manual
December 2017
202-11675-07
350 East Plumeria Drive
San Jose, CA 95134
USA
Orbi WiFi System
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help,
access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR
support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
2
Contents
Chapter 1 Overview
Orbi Router and Satellite Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Orbi Router and Satellite Hardware Overviews . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Orbi Router Model RBR50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . 10
Orbi Satellite Model RBS50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . 11
Orbi Router Model RBR40 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . 12
Orbi Satellite Model RBS40 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . 13
Orbi Wall Plug Satellite Model RBW30 Hardware Overview . . . . . . . . . . . . . 14
LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Orbi WiFi System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Optional Orbi Add-On Satellite LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connect Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Place Your Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sync Your Orbi Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sync a Satellite From an Orbi WiFi System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Sync an Add-On Satellite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Log In to Your Router and Add Satellites to Your Network. . . . . . . . . . . . . . . 21
Set Up an Ethernet Backhaul Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Download the NETGEAR Orbi App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
WiFi Connection Using WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use a Web Browser to Access the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Access the Orbi Router With NETGEAR genie App. . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 33
Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 34
Specify IPv6 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3
Orbi WiFi System
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 37
Use Auto Config for an IPV6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 39
Set Up an IPv6 6rd Tunnel Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . 40
Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . 42
Set Up an IPv6 Pass Through Internet Connection . . . . . . . . . . . . . . . . . . . . . 43
Set Up an IPv6 Fixed Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Set Up an IPv6 DHCP Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set Up an IPv6 PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 4 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Enable Circle With Disney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Enable Circle With Disney On Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Enable Circle With Disney Using the Circle App . . . . . . . . . . . . . . . . . . . . . . . . 56
Enable Standard Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Allow or Block Access to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Delete Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Manage Network Access Control Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 63
Set Up Security Event Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 5 Optimize Performance
WiFi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Improve Network Connections With Universal Plug N Play . . . . . . . . . . . . . . . . 67
Chapter 6 Specify Network Settings
View or Change WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Specify a DNS Account That You Already Created . . . . . . . . . . . . . . . . . . . . . 72
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Specify the IP Addresses That the Router Assigns. . . . . . . . . . . . . . . . . . . . . . . . 77
Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Manage Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Edit a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4
Orbi WiFi System
Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Edit a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Set Up a Guest WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
View or Change Advanced WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Enable Router Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Use the Router as a WiFi Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Generate a New Backhaul Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Check Your Internet Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Set Up a Bridge for a Port Group or VLAN Tag Group . . . . . . . . . . . . . . . . . . . . . 92
Set Up a Bridge for a Port Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Set Up a Bridge for a VLAN Tag Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Set Up an IPTV Port to Lease an Intranet Port . . . . . . . . . . . . . . . . . . . . . . . . . 95
Enable British Telecom IGMP Proxy Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 7 Manage Your Network
Update the Router and Satellite Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Check for Firmware Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Manually Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Set Up Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
View Satellite Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
View and Manage Logs of Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
View Devices and Satellites Connected to the Network . . . . . . . . . . . . . . . . . .107
View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Edit Connected Device Information That Displays On the Attached Devices Page107
View Satellites Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Edit Satellite Information That Displays On the Attached Devices Page . . 109
Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Set Up Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Use Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Remotely Access Your Router Using the genie App . . . . . . . . . . . . . . . . . . . . . . 114
Chapter 8 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Set Up Port Forwarding to a Local Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
5
Orbi WiFi System
Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Application Example: Make a Local Web Server Public. . . . . . . . . . . . . . . . . 119
How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . . 120
Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 122
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Install OpenVPN Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Install OpenVPN Software on Your Windows Computer. . . . . . . . . . . . . . . . 126
Install OpenVPN Software on Your Mac Computer . . . . . . . . . . . . . . . . . . . . 129
Install OpenVPN Software on an iOS Device . . . . . . . . . . . . . . . . . . . . . . . . . 129
Install OpenVPN Software on an Android Device. . . . . . . . . . . . . . . . . . . . . . 130
Use a VPN Tunnel on Your Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . 131
Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 132
Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 132
Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 133
Use a VPN Tunnel to Access Your Internet Service at Home. . . . . . . . . . . . . . . 134
Appendix A Supplemental Information
Factory Settings for Orbi Routers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Factory Settings for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . . . . . . . 136
Factory Settings for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . . . . . . . 137
Factory Settings for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Factory Settings for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . . . . . . . 139
Factory Settings for Orbi Satellite Model RBS40 . . . . . . . . . . . . . . . . . . . . . 140
Factory Settings for Orbi Wall Plug Satellite Model RBW30 . . . . . . . . . . . . 142
Technical Specifications for Orbi Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Technical Specifications for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . 143
Technical Specifications for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . 144
Technical Specifications for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Technical Specifications for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . 145
Technical Specifications for Orbi Router Model RBS40 . . . . . . . . . . . . . . . . 147
Technical Specifications for Orbi Wall Plug Satellite Model RBW30 . . . . . . 148
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
The Router and Satellite Do Not Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
6
Orbi WiFi System
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 154
Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 155
7
1. Overview
1
The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet
service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi
signal throughout your home.
This chapter contains the following sections:
• Orbi Router and Satellite Models
• Orbi Router and Satellite Hardware Overviews
• LED Behavior
• Connect Your Router
• Place Your Satellite
• Sync Your Orbi Satellite
• Set Up an Ethernet Backhaul Connection
• Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website at
support.netgear.com.
Note: This manual refers to all Orbi router models as the router and refers
to all Orbi satellite models (including the Orbi wall plug satellite) as
the satellite.
8
Orbi WiFi System
Orbi Router and Satellite Models
Different types of Orbi routers and satellites are available. To determine which Orbi model
you own, look on the router or satellite label for the model number. For more information
about what the label might look like, see Labels on page 27.
The following is a list of the Orbi routers and satellites that are available.
Orbi router model RBR50
Orbi router model RBR40
Orbi satellite model RBS50
Orbi Satellite model RBS40
Figure 1. Orbi models
Orbi wall plug satellite model RBW30
Overview
9
Orbi WiFi System
Orbi Router and Satellite Hardware Overviews
The following sections display the hardware features available for different Orbi routers and
satellites.
Orbi Router Model RBR50 Hardware Overview
1
6
2
Figure 2. Orbi router model RBR50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. USB port
6. Power On/Off button and Power LED
7. DC Power connector
8. Reset button
8
5
734
Overview
10
Orbi WiFi System
Orbi Satellite Model RBS50 Hardware Overview
1
5
2
Figure 3. Orbi satellite model RBS50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. USB port
5. Power On/Off button and Power LED
6. DC Power connector
7. Reset button
7
463
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Orbi WiFi System
Orbi Router Model RBR40 Hardware Overview
1
2
34
5
Figure 4. Orbi router model RBR40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button and Power LED
6. DC Power connector
7. Reset button
7
6
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Orbi WiFi System
Orbi Satellite Model RBS40 Hardware Overview
1
5
2
4
3
Figure 5. Orbi satellite model RBS40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button and Power LED
5. DC Power connector
6. Reset button
6
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Orbi WiFi System
Orbi Wall Plug Satellite Model RBW30 Hardware Overview
1
2
3
Figure 6. Orbi wall plug satellite model RBW30, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Reset button
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Orbi WiFi System
LED Behavior
When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi
system is different from the LED behavior for add-on satellites.
Orbi WiFi System LEDs
The following table describes the LED behavior for an Orbi router and Orbi satellites that are
purchased together and come in the same package.
Table 1. Orbi WiFi System router and satellite LED descriptions
LED LED Behavior
Power LED The Power LED is located above the Power On/Off button on the rear
panel. Note:
• Solid green. Power is on.
• Solid amber. The
• Blinking amber.
settings.
• Blinking red. The
• Off. Power is not supplied.
The wall plug satellite does not include a Power LED.
router or satellite is booting.
The router or satellite is resetting to factory default
firmware is corrupted.
Router ring LED The ring LED is located on the top.
• Pulsing white.
button.
• Off. The
• Solid white.
• Solid magenta.
Access the Internet on page 151.
Satellite ring LED This satellite is included when you buy an Orbi router. The ring LED is
located on the top.
• Pulsing white. The
• Blue for three minutes. The
router is good.
• Amber for three minutes. The
the router is fair.
• Magenta.
Satellite Do Not Sync on page 150.
• Off.
The satellite synced to the router and is working normally.
The router is booting or someone pressed the Sync
router finished booting and is working normally.
The router is resetting to factory default settings.
The router cannot connect to the Internet. See Cannot
satellite is booting.
connection between the satellite and the
connection between the satellite and
The satellite failed to sync to the router. See The Router and
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Orbi WiFi System
Optional Orbi Add-On Satellite LEDs
You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network.
Table 2. Orbi add-on satellite LED description
LED LED Behavior
Power LED The Power LED is located above the Power On/Off button on the rear
panel. Note:
• Solid green. Power is on.
• Solid amber. The
• Blinking amber.
• Blinking red. The
• Off. Power is not supplied.
Add-on satellite ring LED Optional add-on satellites are sold separately and can be added to your
Orbi network.
• Pulsing white. The
• Solid white.
button).
• Blue for three minutes.
router is good.
• Amber for three minutes. The
the router is fair.
• Magenta.
IP address.
• Off.
The wall plug satellite does not include a Power LED.
satellite is rebooting.
The satellite is resetting to factory default settings.
firmware is corrupted.
The ring LED is located on the top.
satellite is booting.
The satellite is ready to sync to the router (press the Sync
The connection between the satellite and the
connection between the satellite and
The satellite is not connected to the router or is not getting an
The satellite synced to the router and is working normally.
Connect Your Router
To cable your router:
1. Unplug your modem’
Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
s power, leaving the modem connected to the wall jack for your
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Orbi WiFi System
3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that
came with your router.
Note: The router shown in this image is the Orbi router (model RBR50). The
same setup applies to all Orbi routers.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. If the Power LED does not light, press the Power On/Off button on the rear panel of the
router
.
Place Your Satellite
If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your
router. If you bought an add-on satellite, you must manually sync your satellite. For more
information, see Sync Your Orbi Satellite on page 19.
Your satellites must be within range of your Orbi router’s or satellite’s WiFi signal in order for
it to sync with the router
your satellite.
Examples of Placement for One Satellite
The following images are examples of where to place your router and satellite. The router
shown in the following images is the Orbi router model RBR50 and the satellite shown in the
images is the Orbi satellite model RBS50.
. Use each satellite’s ring LED to help you determine where to place
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Orbi WiFi System
Satellite
Figure 7. Single-story house with one Orbi satellite
Satellite
Figure 8. Multilevel house with one Orbi satellite
Router
Router
Examples of Placement for Multiple Satellites
The following images are examples of where to place your router and satellites. The router
shown in the following images is the Orbi router model RBR50 and the satellites shown in the
images are the Orbi satellites model RBS50.
RouterSatellite
Figure 9. Single-story house with two Orbi satellites
Satellite
If you have a multi-level house, place the satellites on different floors.
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Orbi WiFi System
Satellite
Satellite
Router
Figure 10. Multilevel house with two Orbi satellites
If you updated the firmware on your router and satellites, your router and satellites support
daisy chain. Daisy chain is a networking term that describes one way that network devices
can connect. With daisy chain networking, your satellites can connect to each other or to the
router, depending on which connection is best. The following image shows a daisy chained
Orbi system:
Satellite
Satellite
Router
Figure 11. Daisy chain connection
Sync Your Orbi Satellite
The sync process for your satellite depends on whether your satellite came with your Orbi
WiFi System, or if your satellite is an add-on satellite.
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Orbi WiFi System
Sync a Satellite From an Orbi WiFi System
The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in
the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi
router in the same WiFi system.
To sync your satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 17.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi
signal and attempts to sync to the Orbi router.
The satellite ring LED lights one of the following colors for about three minutes and then
turns off:
• Blue. The Orbi router and satellite successfully synced, and the connection between
the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer to the
Orbi router.
• Magenta. The Orbi router and satellite failed to sync.
4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the
satellite to the router:
a. Press the Sync button on the back of the router.
b. Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber,
or magenta as described in Step 3 of this procedure and then turns off.
5. Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
Sync an Add-On Satellite
If you already set up an Orbi router and satellite are adding an optional add-on satellite (sold
separately), follow these steps.
To sync your add-on satellite:
1. Place your satellite.
For more information, see Examples of Placement for Multiple Satellites on page 18.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
4. Wait about two minutes for the satellite ring LED to light solid white.
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Orbi WiFi System
5. Press the Sync button on the back of the satellite and within two minutes, press the Sync
button on the back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about three
minutes, and then turns off:
• Blue. The Orbi router and satellite successfully synced, and the connection between
the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer to the
Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the
router and try again.
Log In to Your Router and Add Satellites to Your Network
You can use the router web interface to add a satellite to your Orbi network.
To add a satellite to your Orbi network using the router web interface:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi
network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Add Orbi Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite in your house.
6. Connect the satellite to a power source.
7. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
8. Click the NEXT button.
9. Wait about two minutes for the satellite’s ring LED to light solid white.
10. Press the Sync button on the satellite.
The satellite’s ring LED pulses white.
11. Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes and then
turns off:
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Orbi WiFi System
• Blue. The Orbi router and satellite successfully synced, and the connection between
the router and satellite is good.
• Amber.
between the router and satellite is fair. Consider moving the Orbi satellite closer to the
Orbi router.
• Magenta.
router and try again.
The Orbi router and satellite successfully synced, and the connection
The Orbi router and satellite failed to sync. Move the satellite closer to the
Set Up an Ethernet Backhaul Connection
Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi
satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your
satellite to your router or another satellite to create a wired backhaul connection.
Before you set up an Ethernet backhaul connection, make sure that you update the firmware
on all your Orbi devices. For more information, see Update the Router and Satellite Firmware
on page 99.
The following image shows how to connect your Orbi satellites to your Orbi router to create
an Ethernet backhaul connection.
Figure 12. Satellites connected to the router’s Ethernet ports
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Orbi WiFi System
The following image shows another way to connect your Orbi satellites to your Orbi router to
create an Ethernet backhaul connection.
Figure 13. Satellite 1 connected to router and satellite 2 connected to satellite 1
The following image shows how to connect your Orbi satellites and your Orbi router to an
Ethernet switch.
Note: The Ethernet ports on the Orbi router and satellite are rated at 1
Gbps. Make sure the switch ports are 1 Gbps or faster.
Figure 14. Ethernet backhaul connection using a switch
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Orbi WiFi System
Download the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or
Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the
prompts.
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2. Connect to the Network and
Access the Router
This chapter contains the following sections:
• Connect to the Network
• Labels
• Types of Logins
• Use a Web Browser to Access the Router
• Change the Language
• Access the Orbi Router With NETGEAR genie App
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Orbi WiFi System
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up your
computer to use a static IP address, change the settings so that it uses Dynamic Host
Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s
local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on
your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same for the
router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi
network names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can
find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the router.
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Orbi WiFi System
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button
or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Labels
The router label shows the login information, the WiFi network name and password, the
router’s MAC address, and the router’s serial number.
router label might look like:
The following is an example of what the
Figure 15. Router label
The satellite label shows the WiFi network name and password, the satellite’s MAC address,
and the satellite’s serial number.
like:
Figure 16. Satellite label
The following is an example of what the satellite label might look
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the
difference so that you know which login to use when.
Types of logins:
• Internet service login.
you in to your Internet service. Your service provider gave you this login information in a
The login that your Internet service provider (ISP) gave you logs
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Orbi WiFi System
letter or some other way. If you cannot find this login information, contact your service
provider.
• WiFi network key or password. Your router and satellite are preset with the same WiFi
network name (SSID) and password for WiFi access. This information is on the router
label and the satellite label.
• Router login. This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a
web browser to access the router to view or change its settings. The first time you access the
router, the NETGEAR installation assistant automatically checks to see if your router can
connect to your Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the router
and set up your router manually. Before you start the setup process, get your ISP information
and make sure that the computers and devices in the network use the settings described
here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all
the information needed to connect to the Internet. For DSL service, you might need the
following information to set up your router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your router automatically logs
you in.
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with
an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.
Note: If you want to change the router’s WiFi settings, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
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Orbi WiFi System
• The first time that you set up the Internet connection for your router, the browser goes
to orbilogin.com, and the Orbi login page displays.
• If you already set up the Internet connection, enter orbilogin.com in the address field
for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5. If the browser does not display the web page, do the following:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
over WiFi to the router.
• Make sure that the router is receiving power, and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
• Browse to orbilogin.com.
• If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings.
Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information.
c. Read Chapter B, Troubleshooting.
If problems persist, register your NETGEAR product and contact NETGEAR technical
support.
Log In to the Router
When you first connect to your router and launch a web browser, the browser automatically
displays the router’s web page. If you want to view or change settings for the router, you can
use a browser to log in to the router’s web page.
To log in to the router:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi
network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
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Orbi WiFi System
Change the Language
By default, the language is set as Auto.
To change the language:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi
network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Access the Orbi Router With NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. The genie app can help you with the following:
• Automatically repair common WiFi network problems.
• Easily manage router features like Live Parental Controls, Internet traffic meter, speed
test, and more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard page displays.
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