Netgear Orbi User Manual
Orbi
WiFi System
User Manual
March 2017 202-11675-06
350 East Plumeria Drive
San Jose, CA 95134
USA
Orbi WiFi System
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Overview
Orbi Router and Satellite Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Orbi Router and Satellite Hardware Overviews . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Orbi Router Model RBR50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . 9 Orbi Satellite Model RBS50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . 10 Orbi Router Model RBR40 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . 11 Orbi Satellite Model RBS40 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . 12 Orbi Wall Plug Satellite Model RBW30 Hardware Overview . . . . . . . . . . . . . 13 LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Orbi WiFi System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Optional Orbi Add-On Satellite LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Connect Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Place Your Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Sync Your Orbi Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sync a Satellite From an Orbi WiFi System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sync an Add-On Satellite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Log In to Your Router and Add Satellites to Your Network . . . . . . . . . . . . . . . 19 Download the NETGEAR Orbi App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 WiFi Connection Using WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Use a Web Browser to Access the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Access the Orbi Router With NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 30 Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 31 Specify IPv6 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Orbi WiFi System
Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 34 Use Auto Config for an IPV6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 36 Set Up an IPv6 6rd Tunnel Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . 37 Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . 39 Set Up an IPv6 Pass Through Internet Connection . . . . . . . . . . . . . . . . . . . . . 40 Set Up an IPv6 Fixed Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Set Up an IPv6 DHCP Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Set Up an IPv6 PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 4 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Allow or Block Access to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Delete Keywords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Manage Network Access Control Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 56 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5 Optimize Performance
WiFi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Improve Network Connections With Universal Plug N Play . . . . . . . . . . . . . . . . 60
Chapter 6 Specify Network Settings
View or Change WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Specify a DNS Account That You Already Created . . . . . . . . . . . . . . . . . . . . . 65 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Specify the IP Addresses That the Router Assigns. . . . . . . . . . . . . . . . . . . . . . . . 70 Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Manage Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Edit a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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Orbi WiFi System
Set Up a Guest WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 View or Change Advanced WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Use the Router as a WiFi Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Generate a New Backhaul Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Check Your Internet Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Set Up a WiFi Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Set Up a Bridge for a Port Group or VLAN Tag Group . . . . . . . . . . . . . . . . . . . . . 86
Set Up a Bridge for a Port Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Set Up a Bridge for a VLAN Tag Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Set Up an IPTV Port to Lease an Intranet Port . . . . . . . . . . . . . . . . . . . . . . . . . 88 Enable British Telecom IGMP Proxy Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 7 Manage Your Network
Update the Router and Satellite Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Check for Firmware Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Manually Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Set Up Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 View Satellite Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 View and Manage Logs of Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 View Satellites Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Set Up Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Use Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Remotely Access Your Router Using the genie App . . . . . . . . . . . . . . . . . . . . . . 108
Chapter 8 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Set Up Port Forwarding to a Local Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 114 How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . . 115
Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 117
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Orbi WiFi System
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Install OpenVPN Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Install OpenVPN Software on Your Windows Computer. . . . . . . . . . . . . . . . 121 Install OpenVPN Software on Your Mac Computer . . . . . . . . . . . . . . . . . . . . 124 Install OpenVPN Software on an iOS Device . . . . . . . . . . . . . . . . . . . . . . . . . 124 Install OpenVPN Software on an Android Device. . . . . . . . . . . . . . . . . . . . . . 125 Use a VPN Tunnel on Your Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . 126 Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 127 Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 127 Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 128 Use a VPN Tunnel to Access Your Internet Service at Home. . . . . . . . . . . . . . . 129
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 The Router and Satellite Do Not Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 135 Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 136
Appendix A Supplemental Information
Factory Settings for Orbi Routers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Factory Settings for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . . . . . . . 139 Factory Settings for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . . . . . . . 140 Factory Settings for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Factory Settings for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . . . . . . . 142 Factory Settings for Orbi Satellite Model RBS40 . . . . . . . . . . . . . . . . . . . . . 143 Factory Settings for Orbi Wall Plug Satellite Model RBW30 . . . . . . . . . . . . 145 Technical Specifications for Orbi Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Technical Specifications for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . 146 Technical Specifications for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . 147 Technical Specifications for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Technical Specifications for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . 148 Technical Specifications for Orbi Router Model RBS40 . . . . . . . . . . . . . . . . 150 Technical Specifications for Orbi Wall Plug Satellite Model RBW30 . . . . . . 151
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1. Overview |
1 |
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The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home.
This chapter contains the following sections:
•Orbi Router and Satellite Models
•Orbi Router and Satellite Hardware Overviews
•LED Behavior
•Connect Your Router
•Place Your Satellite
•Sync Your Orbi Satellite
•Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website at support.netgear.com.
Note: This manual refers to all Orbi router models as the router and refers to all Orbi satellite models (including the Orbi wall plug satellite) as the satellite.
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Orbi WiFi System
Orbi Router and Satellite Models
Different types of Orbi routers and satellites are available. To determine which Orbi model you own, look on the router or satellite label for the model number. For more information about what the label might look like, see Labels on page 24.
The following is a list of the Orbi routers and satellites that are available.
Orbi router model RBR50 |
Orbi satellite model RBS50 |
Orbi router model RBR40 |
Orbi Satellite model RBS40 |
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Orbi wall plug satellite model RBW30
Figure 1. Orbi models
Overview
8
Orbi WiFi System
Orbi Router and Satellite Hardware Overviews
The following sections display the hardware features available for different Orbi routers and satellites.
Orbi Router Model RBR50 Hardware Overview
1
6
2 
8
3 4 5 7
Figure 2. Orbi router model RBR50, front and back views
1.Ring LED (not shown in image)
2.Sync button (also used for WPS connection)
3.Internet port
4.Ethernet ports
5.USB port
6.Power On/Off button and Power LED
7.DC Power connector
8.Reset button
Overview
9
Orbi WiFi System
Orbi Satellite Model RBS50 Hardware Overview
1
5
2 
7
3 4 6
Figure 3. Orbi satellite model RBS50, front and back views
1.Ring LED (not shown in image)
2.Sync button (also used for WPS connection)
3.Ethernet ports
4.USB port
5.Power On/Off button and Power LED
6.DC Power connector
7.Reset button
Overview
10
Orbi WiFi System
Orbi Router Model RBR40 Hardware Overview
1
2 
7
3 4 5 6 Figure 4. Orbi router model RBR40, front and back views
1.Ring LED (not shown in image)
2.Sync button (also used for WPS connection)
3.Internet port
4.Ethernet ports
5.Power On/Off button and Power LED
6.DC Power connector
7.Reset button
Overview
11
Orbi WiFi System
Orbi Satellite Model RBS40 Hardware Overview
1
5
2 
6
3 4 Figure 5. Orbi satellite model RBS40, front and back views
1.Ring LED (not shown in image)
2.Sync button (also used for WPS connection)
3.Ethernet ports
4.Power On/Off button and Power LED
5.DC Power connector
6.Reset button
Overview
12
Orbi WiFi System
Orbi Wall Plug Satellite Model RBW30 Hardware Overview
1
2
3
Figure 6. Orbi wall plug satellite model RBW30, front and back views
1.Ring LED (not shown in image)
2.Sync button (also used for WPS connection)
3.Reset button
Overview
13
Orbi WiFi System
LED Behavior
When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites.
Orbi WiFi System LEDs
The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package.
Table 1. Orbi WiFi System router and satellite LED descriptions
LED |
LED Behavior |
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Power LED |
The Power LED is located above the Power On/Off button on the rear |
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panel. Note: The wall plug satellite does not include a Power LED. |
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• Solid green. Power is on. |
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• Solid amber. The router or satellite is booting. |
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• Blinking amber. The router or satellite is resetting to factory default |
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settings. |
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• Blinking red. The firmware is corrupted. |
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• Off. Power is not supplied. |
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Router ring LED |
The ring LED is located on the top. |
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• Pulsing white. The router is booting or someone pressed the Sync |
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button. |
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• Off. The router finished booting and is working normally. |
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• Solid white. The router is resetting to factory default settings. |
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• Solid magenta. The router cannot connect to the Internet. See Cannot |
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Access the Internet on page 132. |
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Satellite ring LED |
This satellite is included when you buy an Orbi router. The ring LED is |
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located on the top. |
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• Pulsing white. The satellite is booting. |
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• Blue for three minutes. The connection between the satellite and the |
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router is good. |
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• Amber for three minutes. The connection between the satellite and |
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the router is fair. |
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• Magenta. The satellite failed to sync to the router. See The Router and |
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Satellite Do Not Sync on page 131. |
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• Off. The satellite synced to the router and is working normally. |
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Orbi WiFi System
Optional Orbi Add-On Satellite LEDs
You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network.
Table 2. Orbi add-on satellite LED description
LED |
LED Behavior |
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Power LED |
The Power LED is located above the Power On/Off button on the rear |
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panel. Note: The wall plug satellite does not include a Power LED. |
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• Solid green. Power is on. |
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• Solid amber. The satellite is rebooting. |
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• Blinking amber. The satellite is resetting to factory default settings. |
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• Blinking red. The firmware is corrupted. |
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• Off. Power is not supplied. |
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Add-on satellite ring LED |
Optional add-on satellites are sold separately and can be added to your |
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Orbi network. The ring LED is located on the top. |
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• Pulsing white. The satellite is booting. |
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• Solid white. The satellite is ready to sync to the router (press the Sync |
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button). |
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• Blue for three minutes. The connection between the satellite and the |
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router is good. |
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• Amber for three minutes. The connection between the satellite and |
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the router is fair. |
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• Magenta. The satellite is not connected to the router or is not getting an |
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IP address. |
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• Off. The satellite synced to the router and is working normally. |
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Connect Your Router
To cable your router:
1.Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2.Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
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Orbi WiFi System
3.Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router.
Note: The router shown in this image is the Orbi router (model RBR50). The same setup applies to all Orbi routers.
4.Connect the power adapter to your router and plug the power adapter into an outlet.
5.If the Power LED does not light, press the Power On/Off button on the rear panel of the router.
Place Your Satellite
If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought an add-on satellite, you must manually sync your satellite. For more information, see Sync Your Orbi Satellite on page 18.
Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use each satellite’s ring LED to help you determine where to place your satellite.
Examples of Placement for One Satellite
If you own one Orbi satellite, we recommend that you place your satellite in the middle of your home. The router shown in the following images is the Orbi router model RBR50 and the satellite shown in the images is the Orbi satellite model RBS50.
If you own an Orbi wall plug satellite model RBW30, you might need to place the satellite closer to the router. Use the satellite ring LED to determine the best placement for your satellite.
Overview
16
Orbi WiFi System
Satellite Router
Figure 7. Single-story house with one Orbi satellite
Router
Satellite
Figure 8. Multilevel house with one Orbi satellite
Examples of Placement for Multiple Satellites
If you own more than one Orbi satellite, we recommend that you place your router in the middle of your home with the satellites placed on opposite sides of your home. The router shown in the following images is the Orbi router model RBR50 and the satellites shown in the images are the Orbi satellites model RBS50.
If you own multiple Orbi wall plug satellites model RBW30, you might need to place the satellites closer to the router. Use the satellite ring LED to determine the best placement for your satellites.
Satellite |
Router |
Satellite |
Figure 9. Single-story house with two Orbi satellites
If you have a multi-level house, place the satellites on different floors.
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Orbi WiFi System
Satellite |
Satellite |
Router
Figure 10. Multilevel house with two Orbi satellites
Sync Your Orbi Satellite
The sync process for your satellite depends on whether your satellite came with your Orbi WiFi System, or if your satellite is an add-on satellite.
Sync a Satellite From an Orbi WiFi System
The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi router in the same WiFi system.
To sync your satellite:
1.Place your satellite.
For more information, see Place Your Satellite on page 16.
2.Connect the satellite to a power source.
3.If the Power LED on the back of the satellite does not light, press the Power On/Off button.
The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and attempts to sync to the Orbi router.
The satellite ring LED lights one of the following colors for about three minutes and then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync.
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Orbi WiFi System
4.If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router:
a.Press the Sync button on the back of the router.
b.Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off.
5. Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
Sync an Add-On Satellite
If you already set up an Orbi router and satellite are adding an optional add-on satellite (sold separately), follow these steps.
To sync your add-on satellite:
1.Place your satellite.
For more information, see Examples of Placement for Multiple Satellites on page 17.
2.Connect the satellite to a power source.
3.If the Power LED on the back of the satellite does not light, press the Power On/Off button.
4.Wait about two minutes for the satellite ring LED to light solid white.
5.Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.
Log In to Your Router and Add Satellites to Your Network
You can use the router web interface to add a satellite to your Orbi network.
To add a satellite to your Orbi network using the router web interface:
1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2.Enter orbilogin.com. A login window opens.
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Orbi WiFi System
3.Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4.Select Add Orbi Satellite.
The Place Your Satellite page displays.
5.Follow the instructions about where to place your satellite in your house.
6.Connect the satellite to a power source.
7.If the Power LED on the back of the satellite does not light, press the Power On/Off button.
8.Click the NEXT button.
9.Wait about two minutes for the satellite’s ring LED to light solid white.
10.Press the Sync button on the satellite. The satellite’s ring LED pulses white.
11.Click the SYNC button in the router web interface. The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.
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Orbi WiFi System
Download the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
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2. Connect to the Network and |
2 |
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Access the Router |
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This chapter contains the following sections:
•Connect to the Network
•Labels
•Types of Logins
•Use a Web Browser to Access the Router
•Change the Language
•Access the Orbi Router With NETGEAR genie App
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Orbi WiFi System
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1.Make sure that the router is receiving power (its Power LED is lit).
2.Connect an Ethernet cable to an Ethernet port on your computer.
3.Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1.Make sure that the router or satellite is receiving power (its Power LED is lit).
2.On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network names are different.
3.Join the WiFi network and enter the WiFi password. The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1.Make sure that the router is receiving power (its Power LED is lit).
2.Check the WPS instructions for your computer or WiFi device.
3.Press the Sync button on the router.
Connect to the Network and Access the Router
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Orbi WiFi System
4.Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Labels
The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like:
Figure 11. Router label
The satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s serial number. The following is an example of what the satellite label might look like:
Figure 12. Satellite label
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.
Types of logins:
Connect to the Network and Access the Router
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Orbi WiFi System
•Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
•WiFi network key or password. Your router and satellite are preset with the same WiFi network name (SSID) and password for WiFi access. This information is on the router label and the satellite label.
•Router login. This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
•The ISP configuration information for your DSL account
•ISP login name and password
•Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1.Turn the router on by pressing the On/Off button.
2.Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.
Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
3.Launch a web browser.
Connect to the Network and Access the Router
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Orbi WiFi System
The page that displays depends on whether you accessed the router before:
•The first time that you set up the Internet connection for your router, the browser goes to orbilogin.com, and the Orbi login page displays.
•If you already set up the Internet connection, enter orbilogin.com in the address field for your browser to start the installation process.
4.Follow the onscreen instructions. The router connects to the Internet.
5.If the browser does not display the web page, do the following:
•Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the router.
•Make sure that the router is receiving power, and that its Power LED is lit.
•Close and reopen the browser or clear the browser cache.
•Browse to orbilogin.com.
•If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
6.If the router does not connect to the Internet, do the following: a. Review your settings.
Make sure that you selected the correct options and typed everything correctly.
b.Contact your ISP to verify that you are using the correct configuration information.
c.Read Chapter 10, Troubleshooting.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Log In to the Router
When you first connect to your router and launch a web browser, the browser automatically displays the router’s web page. If you want to view or change settings for the router, you can use a browser to log in to the router’s web page.
To log in to the router:
1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2.Enter orbilogin.com. A login window opens.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
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Orbi WiFi System
Change the Language
By default, the language is set as Auto.
To change the language:
1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2.Enter orbilogin.com. A login window opens.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4.In the upper right corner, select a language from the menu.
5.When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.
Access the Orbi Router With NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following:
•Automatically repair common WiFi network problems.
•Easily manage router features like Live Parental Controls, Internet traffic meter, speed test, and more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. 3. Launch the genie app.
The genie app dashboard page displays.
Connect to the Network and Access the Router
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3. Specify Your Internet Settings |
3 |
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Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
•Use the Internet Setup Wizard
•Manually Set Up the Internet Connection
•Specify IPv6 Internet Connections
•Change the MTU Size
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Orbi WiFi System
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
To use the Setup Wizard:
1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2.Enter orbilogin.com. A login window opens.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4.Select ADVANCED > Setup Wizard.
5.Select the Yes radio button.
If you select No, you are taken to the Internet Setup page (see Manually Set Up the Internet Connection on page 30).
6.Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration and checks your operation mode.
Specify Your Internet Settings
29
Orbi WiFi System
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2.Enter orbilogin.com. A login window opens.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4.Select Internet.
5.Leave the Does your Internet connection require a login No radio button selected.
6.If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
7.If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
Specify Your Internet Settings
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