NeoTV 350 HD Media Player (NTV350)
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2010
202-10672-01
v1.0
NeoTV 350 HD Media Player (NTV350)
©2010 NETGEAR, Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
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visit us at http://support.netgear.com.
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Phone (Other Countries): See Support information card.
Trademarks
NETGEAR, the NETGEAR logo, ReadyNAS, ProSafe, Smart Wizard, Auto Uplink, X-RAID2, and NeoTV are
trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are
registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or
trademarks of their respective holders.
DTS
Manufactured under license under US Patent numbers: 5,451,942; 5,956,674; 5,974,380; 5,978,762; 6,487,535
and other US and world patents issued and pending. DTS and the Symbol are registered trademarks, and DTS 2.0
+ Digital OUT and the DTS logos are trademarks of DTS, Inc. Product includes software. Copyright DTS, Inc. All
Rights Reserved.
Dolby Digital
Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby
Laboratories. Confidential unpublished works. Copyright 1992-1997 Dolby Laboratories. All rights reserved.
Copy Protection Technology
This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property
rights of Rovi Corporation. Reverse engineering and disassembly are prohibited.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
Revision History
Publication Part Number Version Publish Date Comments
202-10672-01 v1.0 December 2010 First publication
2 |
Contents
Chapter 1 Getting Started
Chapter 2 Video
Chapter 3 Music
NeoTV 350 HD Media Player (NTV350). . . . . . . . . . . . . . . . . . . . . . . . . . . .5
NeoTV 350 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Navigating Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Digital Media File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Video File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Browsing or Searching for Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Watching Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Adjusting the Video You Are Watching. . . . . . . . . . . . . . . . . . . . . . . . . .11
Video Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Music File Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Browsing or Searching for Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Listening to Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Music Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Creating a Playlist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 4 Photos
Browsing or Searching for Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Viewing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Adjusting the Slide Show Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Playing Music during a Slide Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 5 Internet Media
Accessing Internet Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Viewing Internet Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Viewing Weather and Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 6 File Manager
Using File Manager to Copy Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Browsing or Searching for Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Accessing Files on a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Contents | 3
NeoTV 350 HD Media Player (NTV350)
Accessing Network Shares or a Media Server. . . . . . . . . . . . . . . . . . . . . .24
Chapter 7 Enabling Win7 File Sharing
File Sharing with Win7 Password Protection . . . . . . . . . . . . . . . . . . . . . . .25
File Sharing without Win7 Password Protection. . . . . . . . . . . . . . . . . . . . .27
Chapter 8 Setup
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
TV System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Chapter 9 Troubleshooting
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Appendix B Compliance Notification
4 | Contents
1. Getting Started
USB 1
Card reader/
On/Off
Power
AV (composite)
Component
SPDIF
HDMI
Ethernet
USB 2
memory stick
and
USB 3
button
NeoTV 350 HD Media Player (NTV350)
1
Figure 1. Front and rear panels
Chapter 1. Getting Started | 5
NeoTV 350 HD Media Player (NTV350)
NeoTV 350
Power adapter
Ethernet cable
Router
HDMI (not included)
Component
AV (Composite)
NeoTV 350 Cabling
The NeoTV 350 is compatible with HDMI, component, or AV (composite) cables. You can
play media from your USB devices, and you can also connect the NeoTV 350 to your home
network.
Figure 2. NeoTV 350 cabled to a TV and to a router
For help with installation, see the NeoTV 350 Installation Guide that shipped with your
product. In addition to the wired Ethernet connection shown here, the installation guide
shows how to use add-on products for a wireless or Powerline connection.
6 | Chapter 1. Getting Started
NeoTV 350 HD Media Player (NTV350)
Power
Select/Play/Info
Left/Rewind,
Down
Back
Menu
Up
Right/Fast Forward,
Options
Zoom
Eject
Volume Up
Previous/Page Up
Next/ Page Down
Play/Pause
Stop
Volume Down
Rotate photo
Rotate photo
counter clockwise
clockwise
Remote Control
Figure 3. Remote control buttons
Navigating Menus
Press Menu on the remote control to go to the main menu. You can use the arrow buttons on
the remote control to scroll through the icons on the main menu from left to right.
Chapter 1. Getting Started | 7
NeoTV 350 HD Media Player (NTV350)
Digital Media File Formats
The NeoTV 350 supports the media file formats shown in the following table.
Media File Format
Audio MP3, WAV, PCM, LPCM, WMA, WMA Pro, AAC, FLAC, MKA, OGG,
APE, Dolby® Digital (AC3), DTS
Photos JPEG files up to 20 megapixels, BMP, GIF, PNG, TIFF
Video Codec format + WMV 7/8/9
+ VC-1
+ H.263
+ H.264
+ MPEG 1/2/4
+ M-JPEG
Video Container
format
VI, Xvid, MOV, MP4, MPEG2-PS, MPEG2-TS, DVD VOB, DVD ISO,
V, MKV, ASF, RM, RMVB
FL
8 | Chapter 1. Getting Started
2. Video
Video File Formats
The NeoTV 350 supports the following video file formats.
Video Codec format WMV 7/8/9, VC-1, H.263, H.264, MPEG 1/2/4, M-JPEG
2
Video Container
format
Subtitle format
VI, Xvid, MOV, MP4, MPEG2-PS, MPEG2-TS, DVD VOB,
ISO, FLV, MKV, ASF, RM, RMVB
DVD
srt, sub, sub+idx, ssa, ass, smi, txt, and BD subtitle PGS
Browsing or Searching for Videos
You can use the Video Options menu to search for videos or to browse.
1. Pre
2. Select a location
3. Press Options on the remot
ss Menu on the remote control and select Video from the main menu.
(local, network, or media server).
e control. A pop-up menu displays:
The following menu selections are available:
• Search. Se
• Thum
arch for a video.
bnails. Display files in thumbnail view.
Chapter 2. Video | 9
• List. Display files as a list.
• Previe
w. Preview video files.
NeoTV 350 HD Media Player (NTV350)
• All V
• Show DVDs. V
• Fla
• Go to Fol
• Name. Sort files
• Size. Sort files by
• Most V
• Rece
4. Select an option
ideos. Display all video files.
iew DVD contents, such as DVD iso or files.
sh Animation. Display only flash animation files.
der. Go to File Manager to view folders.
by name.
size.
iewed. Sort files so that the most viewed display first.
ntly Added. Display recently added video files.
, and press Play to watch the video.
Watching Videos
1. Press Menu and select Video from the main menu.
The screen displays these choices:
• Local storag
NeoTV 350.
• Network. Y
• Media Serve
2. Select the locatio
3. Select
10 | Chapter 2. Video
the video, and it starts playing.
e. Your video files are on a USB device connected to a USB port on the
our video files are located the same Windows network as the NeoTV 350.
r. Your video files are on a UPnP DMA-compliant device.
n of the video that you want to watch.
NeoTV 350 HD Media Player (NTV350)
Adjusting the Video You Are Watching
• To exit a video, press Stop or Back.
• The a
• T
• Press OK to
• Y
• Y
spect ratio is set to 16:9. If you want to change it, press Home and select Setup >
Video > Aspect Ratio.
o adjust the screen size, press Zoom on the remote control. Each time you press Zoom,
the screen changes like this: 1x > 1.1x >1.2x > 2x > 0.5x > 0.8x > 0.9x.
show the video content information.
ou can use >> to jump to next chapter, or << to jump to previous chapter.
ou can use video playback options, as described in the next section.
Video Playback Options
While you are watching a video, you can press Options to display this pop-up menu:
The Options pop-up menu includes the following:
• Subtitle.
You can select a different subtitle format if the subtitles are not working correctly or if an
error displays. Select Setup >
encoding.
• Audio. Y
• Info. Sho
ime Seek. You can use this to go to a specific time within the video.
• T
Display subtitles for the video.
System > Text encoding, and select the correct
ou can choose a different audio output, such as Dolby 5.1 ch, 2 ch, or DTS.
w video content information.
Chapter 2. Video | 11
3. Music
Music File Formats
The NeoTV 350 supports the following audio file formats:
• AAC
• APE
• Dolby® Digital (AC3)
• DTS
• FLAC
• LPCM
• MKA
• MP3
• OGG
• PCM
• WAV
3
• WMA
• WMA Pro
Chapter 3. Music | 12
NeoTV 350 HD Media Player (NTV350)
Browsing or Searching for Music
You can use the Music Options menu to help locate songs.
1. Pre
2. Select th
3. Press Opti
ss Menu and select Music from the main menu.
e location of your music files (local, network, or media server).
ons on the remote control.
The pop-up Options menu includes the following:
• Search. Sea
• Thumb
• List. Di
• Preview. Previ
rch for a song.
nails. Display files in thumbnail view.
splay files as a list.
ew songs files.
• All Songs.
• Albums.
• Ar
• Ge
• Y
• Playlis
• Go to
• Name. Sort
• Recently
• Recently
tists. Sort songs by artist.
nres. Sort songs by genre.
ears. Sort songs by year.
Display all tracks.
Sort songs by album.
ts. View playlists.
Folder. Go to File Manager to view folders.
files by name.
Added. Display recently added songs.
Played. Display recently played songs.
Chapter 3. Music | 13
Listening to Music
1. Press Menu and select Music from the main menu:
The screen displays these choices:
NeoTV 350 HD Media Player (NTV350)
• Loca
• Network. Y
• Media Serve
2. Select
3. Select an album or an individual track,
You can use the music playback options to repeat tracks. Y
Creating a Playlist o
l storage. Your music files are on a USB device connected to a USB port on the
NeoTV 350.
our music files are on the same Windows network as the NeoTV 350.
r. Your music files are on a UPnP DMA-compliant device.
the location of the music that you want to listen t o.
and it starts playing.
n page 15.
Music Playback Options
1. Press Menu and select Music from the main menu.
2. Select the locatio
3. Press Op
tions on the remote control.
n of your music files (local, network, or media server).
ou can also create playlists (see
14 | Chapter 3. Music
NeoTV 350 HD Media Player (NTV350)
The pop-up Options menu includes the following:
• Repeat Off. Do no
• Repeat One. Rep
• Repeat All.
• Shuffle. Sh
Repeat all selected music tracks.
uffle the selected music tracks.
t repeat tracks.
eat a single track.
Creating a Playlist
The NeoTV 350 supports M3U playlists. There are two ways you can create a playlist:
• Use your PC to create
• Use th
To use the NeoTV 350 to create a playlist from files on a USB device:
In this example, the USB device is connected to
1. Pre
2. Press Opti
3. Select Multiple
4. Press t
side.
e NeoTV 350 to create a playlist.
ss Menu and select File Manager > USB > USB1.
ons on the remote control, and select File Copy/Del.
Select.
he Play/Pause button on the remote control to add mu sic to the list on the left
a playlist in the same folder as the music files.
USB1.
5. Press
Eject on the remote control and select Save Playlist.
Chapter 3. Music | 15
4. Photos
Browsing or Searching for Photos
You can use the Photo Options menu to locate photos that you want to view.
4
1. Pre
2. Select the
3. Press Options on the remot
The Options menu includes the following:
ss Menu and select Photo from the main menu.
location of your music files (local, network, or media server).
e control, and a pop-up menu displays:
• Search. Se
• Thum
• List.
• Preview. Preview video f
• All Photos.
Display files as a list.
arch for photos.
bnails. Display files in thumbnail view.
iles.
Display all photos files.
• Photo Directory.
• Vi
ew Date. Sort photos by the date they were last viewed.
• Albums.
• Name.
• Recentl
• Recentl
Sort by photo album.
Sort files by name.
y Added. Display recently added photos.
y Viewed. Display recently viewed photos.
Sort by directory or folde.r.
Chapter 4. Photos | 16
NeoTV 350 HD Media Player (NTV350)
Rotate photo
counter-clockwise
Rotate photo
clockwise
Viewing Photos
1. Press Menu and select Photo on the main menu.
The screen displays these options:
• Local
storage. Your photos are on a USB device connected to a USB port on the
NeoTV 350.
• Network.
Your photos are located on the same Windows network as your NeoTV
350.
• Med
2. Select th
ia Server. Your photos are on a UPnP DMA-compliant device.
e location of the photos that you want to view. A screen similar to the following
displays:
3. Select the photos that you want to view, and they are displayed as a slide show.
You can press the Le
ft or Right arrow button on the remote control to rotate a photo.
Chapter 4. Photos | 17
Adjusting the Slide Show Settings
When you are viewing a photo, press Options.
The following selections display:
NeoTV 350 HD Media Player (NTV350)
• Slide
• Slide
• Info. Show inf
• Repe
• Repe
• Shuffle. Shuf
• Sele
Timing. Change the length of time that each slide is displayed.
Transition. Select the transition that you want to use between slides.
ormation about this photo, such as the size, dimensions, and date.
at Off. Do not repeat the slide show.
at All. Repeat all selected photos.
fle the selected photos.
ct Music. Select music to listen to while viewing the slide show. The music must be
stored locally (connected to a USB port).
Playing Music during a Slide Show
1. Insert your USB device with music in MP3 format into a USB port on the NeoTV 350.
2. Press Me
3. Select the locatio
4. Press Op
5. Select the music
nu and select Photo from the main menu.
n of the photos that you want to view.
tions, and choose Select Music.
that you want to listen to while viewing photos.
18 | Chapter 4. Photos
5. Internet Media
Accessing Internet Media
Press Menu and select Internet Media. The following screen displays:
5
You can view photos, or weather and stocks.
Viewing Internet Photos
Press Menu and select Internet Media > Internet Photo, and the following screen displays:
Select either Flickr or Picasa to view your Internet photos.
Chapter 5. Internet Media | 19
NeoTV 350 HD Media Player (NTV350)
Viewing Weather and Stocks
1. Press Menu and select Internet Media > Weather/Stock, and the following screen
displays:
2. Select Weather or Stock.
Weather
You can view weather for specific locations, and you can set up favorites.
To set up favorites, press Options on the remote control.
20 | Chapter 5. Internet Media
NeoTV 350 HD Media Player (NTV350)
Add a
stock
Remove
a stock
Stock
Press Menu and select Internet Media > Weather/Stock > Stock to display the following
screen:
Select Add Stock at the upper left corner of the screen to add the stocks that you want to
view. An onscreen keyboard displays. Use the keyboard to type the stock that you want to
view.
To remove a stock, press Options on the
remote control.
Chapter 5. Internet Media | 21
6. File Manager
Using File Manager to Copy Files
You can use File Manager to copy media files from one location to another. Press Menu and
select File Manager to display the following screen:
6
You can look for files at the location that you specify:
• USB.
• Network. V
• Me
• Memory Card. V
View media files on a USB device connected to a USB port on the NeoTV 350.
iew shared media files that are stored on a computer or storage device on the
same network as the NeoTV 350.
dia Server. View media files located on a media server on the same network as the
NeoTV 350.
iew media files located on a memory card connected to the slot on the
front of the NeoTV 350.
Chapter 6. File Manager | 22
NeoTV 350 HD Media Player (NTV350)
Browsing or Searching for Files
You can use File Manager options to narrow your search and find files more quickly. Press
Menu, select File Manager, and press Options on the remote control.
The Options menu displays the following selections:
• Thumb
• List. V
• All Me
• V
• Photos. V
• Mus
nails. View files as thumbnail images instead of as a list.
iew files listed by file name.
dia. View all types of media files the location that you specify.
ideos. View only video files in the location that you specify.
iew only photos in the location that you specify.
ic. View only songs in the location that you specify.
Accessing Files on a USB Device
To manage files on a USB device that is connected to your NeoTV 350, press Menu and
select File Manager > USB. The next screen displays:
Select the media that you want to access.
Chapter 6. File Manager | 23
NeoTV 350 HD Media Player (NTV350)
List view
Thumbnail view
Accessing Network Shares or a Media Server
Note: You might be prompted to enter your user ID and password.
To access files on the same wired network as the NeoTV 350, press Menu and select File
Manager > Network. The next screen displays:
Select the media that you want to access.
If you do not see your media, you might need to set up file sh
sharing, see Chapter 7, Enabling Win7 File Sharing.
aring. For help with Windows file
24 | Chapter 6. File Manager
7. Enabling Win7 File Sharing
File Sharing with Win7 Password Protection
1. In Windows 7, navigate to Control Panel > User Accounts and Family Safety > User
Account > Manager Accounts.
7
In this example, dell is a user account, and it is password protected.
2. Right
-click the folder that you want to share and select Share with > Specific people.
Chapter 7. Enabling Win7 File Sharing | 25
NeoTV 350 HD Media Player (NTV350)
The next screen displays:
3. Click Share to share this folder. The following screen displays:
4. Select Yes to turn on network discovery and file sharing.
5. Go back to File Manager
, and it shows a screen similar to the following:
Now you can use the NeoTV 350 to browse the folder that is shared. The NeoTV 350 asks
you to enter a user name and password. In this example, dell is the user name.
26 | Chapter 7. Enabling Win7 File Sharing
NeoTV 350 HD Media Player (NTV350)
File Sharing without Win7 Password Protection
1. Right-click the folder that you want to share and select Share with > Specific people.
2. Select Everyone and add it to the share list.
3. Click Share, and a new window displays.
4. Select Yes to turn on network discovery and file sharing.
Chapter 7. Enabling Win7 File Sharing | 27
NeoTV 350 HD Media Player (NTV350)
Now this folder is shared on your network. The File Manager shows which folder is
shared.
5. To turn off password-protected sharing, select Control Panel > Network and Internet >
Network and Sharing Center and click Change advanced sharing settings.
28 | Chapter 7. Enabling Win7 File Sharing
NeoTV 350 HD Media Player (NTV350)
6. Select Turn off password protection sharing.
Now you can use NeoTV 350 to access network shares without a password.
Chapter 7. Enabling Win7 File Sharing | 29
8. Setup
System Settings
Press Menu and select Setup > System to go to the System menu.
8
The following settings are displayed. You might have to scroll down to see all the settings.
• Me
• T
• Op
• Screen Sav
• DLNA
• Device
• Scan S
• Resume Play. Wh
nu Language. You can change the language for the menus. English is the default
setting.
ext Encoding. Unicode (UTF8)
tical Drive Auto Play . The NeoTV 350 support s an external optical drive. This feature
is on by default to allow auto playback of optical drive content (CD and DVD).
er. On.
DMR: On.
Name. You can customize your device name. By default it is NeoTV 350.
torage. When you attach a USB device, the NeoTV 350 automatically scans the
content and creates a database. This makes browsing faster. Scan storage is on by
default.
en you play a video that you already began watching, the NeoTV 350
asks if
is on by default.
you want to start at the same place you stopped the last time y ou w atche d. This feat ure
Chapter 8. Setup | 30
NeoTV 350 HD Media Player (NTV350)
• Factory Default. You can use this selection to return the NeoTV 350 to its factory default
settings.
• USB Firmware Update. Update the NeoTV 350 firmware from a file located on a device
connected to a USB port on the NeoTV 350.
• Online Firmware Update. Use the Internet to che ck for new firmware for the NeoTV 350,
and update the firmware.
• System Info. View system information as described in the following section.
System Information
To view system information, press Menu and select Setup > System > System Info. The
following settings are displayed.
• Device Name. This is set as NeoTV350 by default.
• Firmware Version. The firmware version currently running on the NeoTV 350.
• MAC Address. This applies only if you use a wireless adapter (sold separately) to
connect the NeoTV 350 to a wireless network.
• Subnet Mask. This applies only if you use a wireless adapter (sold separately) to connect
the NeoTV 350 to a wireless network.
• Default Gateway. This applies only if you use a wireless adapter (sold separately) to
connect the NeoTV 350 to a wireless network.
Video Settings
To view video settings, press Menu and select Setup > Video. The following settings are
displayed.
• Aspect Ratio. This is set to 16:9 by default. The following settings are available:
- Pan Scan 4:3
- Letter Box 4:3
- 16:9
- 16:10
• TV System. This selection displays a screen, which is described in the following section,
TV System Settings on page 32.
• Digital Noise Reduction. Reduce the visibility of random artifa ct s during playback of the
video. The default setting is Auto.
• 1080P 24HZ. This feature is Off by default. If your content source is 24 Hz, you can
change the setting to On. If it is on, then the NeoTV 350 uses 24 frame per seconds to
play back the file.
Chapter 8. Setup | 31
NeoTV 350 HD Media Player (NTV350)
TV System Settings
This feature allows you to change the video resolution/signal format that the NeoTV 350
outputs to the TV. Press Menu and select Setup > Video > TV System.
Scroll up and down to view all the settings. The following selections are available:
• HDMI a
• NTSC
• PA
• 48
• 57
• 72
• 72
• 10
• 10
• 10
uto
L
0P
6P
0P 50 Hz
0P 60 Hz
80i 50 Hz
80i 60 Hz
80P 60 Hz
32 | Chapter 8. Setup
NeoTV 350 HD Media Player (NTV350)
Audio Settings
Press Menu and select Setup > Audio to go to audio settings.
The following settings are displayed
• Night Mode. This can be
- On. T
- Comfor
• HDMI Output.
Multi-Ch or RAW. With the RAW setting, you need to connect a receiver to decode the
audio.
• SPDIF Output. The L
setting plays digital audio without decoding.
urning on night mode automatically lowers the intensity of bass sounds.
t. This setting smooths out high and low volume levels for all media and TV
channels. This prevents sudden changes in volume when you change media or a
channel.
By default, the digital output setting is LPCM. You can change it to LPCM
set to Off, On, or Comfort.
PCM setting converts multi-channel audio into stereo. The RAW
Network Settings
Press Menu and select Setup > Network to go to the network settings. The only option on
this menu is Wired LAN Setup. By default this is set to DHCP IP (Auto). If you are using a
static IP address, you can change the setting here by selecting FIX IP (MANUAL).
Chapter 8. Setup | 33
9. Troubleshooting
FAQs
1. I can’t see the NeoTV 350 startup screen or menu.
Make sure that the TV input is set to the port where the NeoTV 350 cable is connected
and make sure that all cable connections are firmly secured.
2. How do I get the best signal from my remote?
Aim the remote at the front of the NeoTV 350.
3. What are the USB ports used for?
You can use these ports to connect a flash drive, or a USB external drive (hard drive), or
a larger personal USB drive that is powered separately.
The file formats supported by the USB ports are FAT16, FAT32, and NTFS.
4. My personal USB drive is not accessible.
9
Your USB drive might require external power. The NeoTV 350 USB ports provide only 5
volts and 500 mA.
5. How can I reset the NeoTV 350?
To reset your device to factory settings, on your screen navigate to Setup/System and
select Factory Default.
6. What network speeds do you ne ed to play Internet content?
NETGEAR recommends at least 1.2 Mbps. You might also need a router if you cannot
connect the player directly to your cable or DSL modem.
Chapter 9. Troubleshooting | 34
NeoTV 350 HD Media Player (NTV350)
Troubleshooting
• The remote control does not respond.
Check to see if the battery is inserted correctly.
• There is no audio or video output.
- Make sure that the A/V (RCA) and component cables are inserted completely and
firmly at both ends.
- Remove the power cable and insert it again.
• Using HDMI to DVI converter.
HDMI to DVI converters are not supported.
Chapter 9. Troubleshooting | 35
A. Supplemental Information
Factory Settings
To ret urn the unit to factory default settings, press Menu and select Setup > System > Factory
Default.
Feature Default Setting
Language English
Video mode Auto HDMI
Device name NeoTV 350
Network connection Wired LAN
Technical Specifications
A
Feature Description
Media sources • USB storage devices
• UPnP AV and DLNA servers
• Windows Media Player 11 media sharing
Video and audio output • HDMI 1.3a, 24bpp deep color, 12 bit xvYCC processing and HDCP 1.3
ant
compli
• Component video
• Composite video
• Stereo analog audio
• S/PDIF optical digital audio
Digital media file formats • V
Power adapter Full range PA, 100-240V inpu
ideo codec. WMV 7/8/9, VC-1, H.263, H.264, MPEG 1/2/4, M-JPEG
• V
ideo container. AVI, Xvid, MOV, MP4, MPEG2-PS, MPEG2-TS, DVD
VOB, DVD ISO, FLV, MKV, ASF, RM, RMVB
• Audio. MP3, W
OGG, APE, Dolby® Digital (AC3), DTS
• Photo. JPEG
AV, PCM, LPCM, WMA, WMA Pro, AAC, FLAC, MKA,
files up to 20 megapixels, BMP, GIF, PNG, TIFF
t, 12 VDC/2.5A output
Appendix A. Supplemental Information | 36
NeoTV 350 HD Media Player (NTV350)
Feature (Continued) Description (Continued)
Physical specifications • Weight: 0.308 kg.
• Dimensions (H x W x D): 41 x 172 x 115 mm
Environmental specifications • Operating temperature: 32 degrees F~104 d egrees F
• Operating humidity: 90% maximum relative humidity, noncondensing
Interface • LAN: RJ-45, 10/100BASE-T
• USB: 2.0 x 3
Appendix A. Supplemental Information | 37
B. Compliance Notification
NETGEAR Wired Products
Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National
laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to
comply with the applicable requirements may result in unlawful operation and adverse action
against the end-user by the applicable National regulatory authority.
This product's firmware limits operation to only the channels allowed in a particular Region or
Country. Therefore, all options described in this user's guide may not be available in your
version of the product.
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with
approved antennas only. Any product changes or modifications will invalidate all applicable
regulatory certifications and approvals
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference th at may cause undesired o peration.
B
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20
cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any ot her antenna or
transmitter.
FCC Declaration Of Conformity
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole
responsibility that the NeoTV 350 HD Media Player (NTV350) complies with Part 15 of FCC
Rules.
Operation is subject to the following two conditions:
Appendix B. Compliance Notification | 38
NeoTV 350 HD Media Player (NTV350)
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause
undesired operation.
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the
radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void
the user's right to operate the equipment.
Canadian Department of Communications Radio Interference Regulations
This digital apparatus, NeoTV 350 HD Media Player (NTV350), does not exceed the Class B
limits for radio-noise emissions from digital apparatus as set out in the Radio Interference
Regulations of the Canadian Department of Communications.
European Union
The NeoTV 350 HD Media Player (NTV350) complies with essential requirements of EU EMC
Directive 2004/108/EC and Low Voltage Directive 2006/95/EC as supported by applying the
following test methods and standards:
• EN55022: 2006 / A1: 2007
• EN55024: 1998 / A1: 2001 / A2 : 2003
• EN60950-1: 2005 2nd Edition
• EN 61000-3-2:2006
• EN 61000-3-3:1995 w/A1: 2001+A2: 2005
Appendix B. Compliance Notification | 39
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