Netgear NTV300SL Owner's Manual

NeoTV MAX Streaming Player

NTV300SL

User Manual

350 East Plumeria Drive
San Jose, CA 95134
USA

November 2012
202-11084-01
v1.0

NeoTV MAX Streaming Player

Support

Thank you for choosing NETGEAR.
After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can
NETGEAR recommends registering your product through the NETGEAR
support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the li

http://support.netgear.com/general/cont

NETGEAR recommends that you use only the official NETGEAR support resources.

st of phone numbers at

act/default.aspx.

use NETGEAR telephone support.

web site. For product updates and web

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.

HDMI, the HDMI Logo, and HighDefinition Multimedia Interface
Licensing LLC in the United States and other countries.

Manufactured under license from Dolby Lab
Laboratories.

This product incorporates copyright protection technology tha
property rights. Use of this copyright production technology must be authorized by Rovi Corporation, and is
intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse
engineering or disassembly is prohibited.

oratories. Dolby and the double-D symbol are trademarks of Dolby

are trademarks or registered trademarks of HDMI

t is protected by U.S. patents and other intellectual

Revision History

Publication Part Number Version Publish Date Comments

202-11084-01 v1.0 November 2012 First publication

2

Contents

Chapter 1 Getting Started

Streaming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What Is Included in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Front and Rear Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What You Need to Use Your Streaming Player . . . . . . . . . . . . . . . . . . . . . .8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Connect to the TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Remote Control Batteries . . . . . . . . . . . . . . .

Connect to Your Home Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Onscreen Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

NeoTV Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Fling Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Intel Wireless Display (WiDi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

My Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

. . . . . . . . . . . . . . . . . . . . . .9

Chapter 2 Settings

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Restore Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Audio & Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Audio Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

TV Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

TV Aspect Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

CEC Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Chapter 3 Maintenance

Update Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Replace the Remote Control Batteries

Error 101 on Flingo Channels. . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .34

. . . . . . . . . . . . . . . . . . . . . . .35

Chapter 4 NeoTV Mobile Apps

NeoTV Remote Control App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

3

NeoTV MAX Streaming Player

Use the App with the Streaming Player . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Gestures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix A Supplemental Information

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Appendix B Notification of Compliance

4

1. Getting Started

This chapter covers the following topics:

• Streaming Basics

• Hardware Features

• What You Need to Use Your Streaming Player

• Installation

• Reset Button

• Remote Control

• Onscreen Quick Setup

• NeoTV Channels

• Intel Wireless Display (WiDi)

• My Media

1

For more information about the topics covered in this manual, visit the suppo

http://support.netgear.com or http://downloadcenter.netgear.com.

rt website at

5

NeoTV MAX Streaming Player

Streaming Basics

For the optimal media streaming experience with the streaming player, NETGEAR
recommends the following:

• Broadba

need a connection with a speed of 2 to 3 Mbps or faster. The faster your connection, the
better the quality. For high-quality video and audio, a connection of least 3 Mbps is
required, and for HD 1080p movies, 6 Mbps or faster is recommended.

Note: Streaming quality also depends on the Internet connection quality;

You can test your bandwidth at one of the following sites:

www.speakeasy.net/speedtest
www.speedtest.net

Or you can sign up for the VUDU service, and ru
Settings.

• Network conne

Internet connection using a wired or wireless (WiFi) connection. You might need a
network router or access point if your cable or DSL modem does not have free ports or
wireless support.

• Inte

through your home network using either a wireless connection or, if you prefer, an
Ethernet cable. For wireless connections, the streaming player follows the WiFi standard
and is compatible with 802.11b, 802.11g, and 802.11n networks—the most common WiFi
networks, depending on your specific model. The streamin g player also support s wireless
security, including WEP, WPA, and WPA2.

nd Internet service. To watch movies instantly on the streaming player, you

sometimes higher bandwidth is required to prevent packet loss.

n Network Speed Test, available under

ctions. You can connect your streaming player to your broadband

rnet access through your network. The streaming player connects to the Internet

Getting Started

6

NeoTV MAX Streaming Player

Power adapter

Remote control

NeoTV MAX Streaming Player

with coin batteries

Installation guide

AV cable

Power connector

Ethernet port

Micro SD slot

HDMI port

Reset button

AV output
connector

Hardware Features

What Is Included in the Box

Front and Rear Views

Note: The USB port is located on the right side panel.

Getting Started

7

NeoTV MAX Streaming Player

TIP: HDMI supports 5.1

surround sound (if available).
You do not need a separate
audio cable.

HDMI

cable

AV composite

cable (optional)

Streaming player

TV

What You Need to Use Your Streaming Player

• TV with HDMI port or AV port

• HDMI cable

• Broad

• A wire

band Internet connection

less or wired network

Installation

To install your streaming player, you connect it to the TV and to your home network. When
you turn on the TV, the NeoTV Quick Setup screen displays.

Connect to the TV

1. Make sure that your TV is on and set to display the correct video input.

2. Connect

the HDMI IN port on your TV. Alte rnatively, if your TV does not have an HDMI port, you can
connect using the AV composite cable. When the HDMI cable is connected, there is no
output to the AV composite port.

an HDMI cable (sold separately) to the HDMI port on your streaming player and to

Note: Do not connect the streaming player through a VCR. Video signals

fed through VCRs might be affected by copyright protection
systems, and the television picture will be distorted.

3. Connect the power adapter to your player, and plug it into an electrical outlet.

Getting Started

8

NeoTV MAX Streaming Player

Remote Control Batteries

To use the remote control, remove the yellow battery isolation strip beneath the batteries. Y o u
do not need to open the battery cover.

Figure 1. Remove the yellow plastic strip beneath the batteries

Connect to Your Home Network

To use your player, you need to connect it to your home network with either a wireless or a
wired connection. After you get your network ready, the onscreen guided setup helps you
connect your player to your network.

Getting Started

9

NeoTV MAX Streaming Player

Router

Ethernet cable

Streaming player

TV

(optional)

Wired Connection

Use an Ethernet cable (sold separately) to connect your player to a LAN port on your router.

Figure 2. Wired LAN connection

Getting Started

10

NeoTV MAX Streaming Player

Wireless router

Streaming player

TV

(optional)

Wireless Connection

If you are using a wireless connection, place your player within range of your wireless
network. For best wireless reception, avoid enclosing your player in a cabinet.

Figure 3. Wireless network connection

If you do not receive a strong signal during the onscreen setup, rotate your player or move it
closer to your router.

Reset Button

There is a Reset button on the back of the streaming player. Use the Reset button to reset
the streaming player to factory default settings.

To reset to factory default settings, press and hold Reset for 6 secon
turns off, turns back on, and restores the default settings.

ds. The streaming player

Getting Started

11

Remote Control

Power

Confirm/

Down

Stop

Rewind

Next

Home/

Back

Menu

Play/Pause

Unlock key

Right

Left

Up

Previous

Fast Forward

CAPS key

AL T key

Red button

Green button

Blue button

Yellow button

Enter

Exit Channel

Channel
Quick Start

NeoTV MAX Streaming Player

Figure 4. Remote control
Table 1. Remote control buttons

Button Description

Power Turns power to the streaming player on and off.

Home/Exit Channel Go to the home screen or exit the channel.

Up Navigate up.

Down Navigate down.

Left Navigate left.

Right Navigate right

OK Confirm or enter.

Back Return to the previous menu. Some services do not use th

button.

is

Getting Started

12

NeoTV MAX Streaming Player

Table 1. Remote control buttons (continued)

Button Description

Menu Additional options. Some channels do not use this button.

Play/Pause Play or pause media.

Fast Forward Fast forward.

Rewind Rewind.

Next Skip to next. Some services do not use this button.

Previous Previous movie chapter. Some services do not use this button.

Stop Stop playing media.

Unlock key On the Qwerty keyboard side of the remote control, the Unlock

ggles the keyboard side of the remote control on and off.

key to

CAPS key

On the Qwerty keyboard side of the remote control, press and
release the CAPS or ALT button before selecting the desired
capital letter or character.ALT key

Note: The functions of the color buttons (red, green, blue, and yellow) at

the corners of the directional pad depend on the screen that is
displayed.

Getting Started

13

NeoTV MAX Streaming Player

Onscreen Quick Setup

Onscreen Quick Setup makes it easy to get started with the streaming player.

 To use Quick Setup:

1. Af

ter you connect your streaming player, press Power on the remote control to turn the

streaming player on.

2. Y

ou might need to use your TV remote control to select the HDMI input on your TV where

you connected the str ea m in g p la y er .
The NeoTV Quick Setup Welcome screen displays.

3. Fo

llow the onscreen setup instructions to select the following:

• TV reso

• S

• W

• Check

lution. This is the resolution of the output to the TV.

tandby timing. Select the number of minutes that the streaming player waits to

display a screen saver when media is not playing.

iFi network. Select your home network. If you connected an Ethernet LAN cable,
you are not prompted to select a WiFi network. You can use one of the following
methods.

- Sele

- Conne

- Conne

update is found, the streaming player upgrades the software.

ct your WiFi network. The streaming player displays a list of networks in

your area. Select the one that you want to join.

ct using WPS. When prompted, press the WPS button on your router to

join your network without typing the network password.

ct manually. Use the onscreen keyboard to type the name of the network

and its WiFi password.

software update. The streaming player checks for software updates. If an

Getting Started

14