Netgear NTV300S Owner's Manual

NeoTV PRO Streaming Player

NTV300S

User Manual

350 East Plumeria Drive
San Jose, CA 95134
USA

November 2012
202-11083-01
v1.0

NeoTV PRO Streaming Player

Support

Thank you for choosing NETGEAR.
After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can
NETGEAR recommends registering your product through the NETGEAR w
support, visit http://support.netgear.com.

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NETGEAR recommends that you use only the official NETGEAR support resources.

phone numbers at

st of

efault.aspx.

use NETGEAR telephone support.

eb site. For product updates and web

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.

HDMI, the HDMI Logo, and HighDefinition Multimedia Interface are trad
Licensing LLC in the United States and other countries.

Manufactured under license from Dolby Laboratories. Dolb
Laboratories.

This product incorporates copyright protection technology that
property rights. Use of this copyright production technology must be authorized by Rovi Corporation, and is
intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse
engineering or disassembly is prohibited.

y and the double-D symbol are trademarks of Dolby

is protected by U.S. patents and other intellectual

emarks or registered trademarks of HDMI

Revision History

Publication Part Number Version Publish Date Comments

202-11083-01 v1.0 November 2012 First publication

2

Contents

Chapter 1 Getting Started

Streaming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What Is Included in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Front and Rear Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What You Need to Use Your Streaming Player . . . . . . . . . . . . . . . . . . . . . .8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Connect to the TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Remote Control Batteries . . . . . . . . . . . . . . .

Connect to Your Home Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Onscreen Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

NeoTV Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Fling Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Intel Wireless Display (WiDi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

. . . . . . . . . . . . . . . . . . . .9

. .

Chapter 2 Settings

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Restore Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Audio & Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Audio Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

TV Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

TV Aspect Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

CEC Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Chapter 3 Maintenance

Update Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Error 101 on Flingo Channels. . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .30

Chapter 4 NeoTV Mobile Apps

NeoTV Remote Control App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Use the App with the Streaming Player . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Gestures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

3

NeoTV PRO Streaming Player

Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Appendix A Supplemental Information

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Appendix B Notification of Compliance

4

1. Getting Started

This chapter covers the following topics:

• Streaming Basics

• Hardware Features

• What You Need to Use Your Streaming Player

• Installation

• Reset Button

• Remote Control

• Onscreen Quick Setup

• NeoTV Channels

• Intel Wireless Display (WiDi)

1

For more information about the topics covered in this manual, visit the suppo

http://suppo

rt.netgear.com or http://downloadcenter.netgear.com.

rt website at

5

NeoTV PRO Streaming Player

Streaming Basics

For the optimal media streaming experience with the streaming player, NETGEAR
recommends the following:

• Broadba

need a connection with a speed of 2 to 3 Mbps or faster. The faster your connection, the
better the quality. For high-quality video and audio, a connection of least 3 Mbps is
required, and for HD 1080p movies, 6 Mbps or faster is recommended.

Note: Streaming quality also depends on the Internet connection quality;

You can test your bandwidth at one of the following sites:

www.speakeasy.net/speedtest
www.speedtest.net

Or you can sign up for the VUDU service, and ru
Settings.

• Network conne

Internet connection using a wired or wireless (WiFi) connection. You might need a
network router or access point if your cable or DSL modem does not have free ports or
wireless support.

• Internet access through your network. The

through your home network using either a wireless connection or, if you prefer, an
Ethernet cable. For wireless connections, the streaming player follows the WiFi standard
and is compatible with 802.11b, 802.11g, and 802.11n networks—the most common WiFi
networks, depending on your specific model. The streamin g player also support s wireless
security, including WEP, WPA, and WPA2.

nd Internet s

sometimes higher bandwidth is required to prevent packet loss.

ctions.

ervice. To watch m ovies instantly on the streaming player, you

n Network S

You can connect your streaming player to your broadband

streaming player connects to the Internet

peed Test, available under

Getting Started

6

NeoTV PRO Streaming Player

Power adapter

NeoTV PRO Streaming Player

Installation guide

AV cable

Remote control
with AAA batteries

Power connector

Ethernet port HDMI port

Reset button

AV output
connector

Hardware Features

What Is Included in the Box

Front and Rear Views

Getting Started

7

NeoTV PRO Streaming Player

TIP: HDMI supports 5.1

surround sound (if available).
You do not need a separate
audio cable.

HDMI

cable

AV composite

cable (optional)

Streaming player

TV

or

What You Need to Use Your Streaming Player

• TV with HDMI port or AV port

• HDMI cable

• Broadband Internet connection

• A wireless or wired network

Installation

To install your streaming player, you connect it to the TV and to your home network. When
you turn on the TV, the NeoTV Quick Setup screen displays.

Connect to the TV

1. Make sure that your TV is on and set to display the correct video input.

2. Connect an HDMI cable

the HDMI IN port on your TV. Alte rnatively, if your TV does not have an HDMI port, you can
connect using the AV composite cable. When the HDMI cable is connected, there is no
output to the AV composite port.

(sold separately) to the HDMI port on your streaming player and to

Note: Do not connect the streaming player through a VCR. Video signals

3. Connect the power adapter to your player, and plug it into an electrical outlet.

fed through VCRs might be affected by copyright protection
systems, and the television picture will be distorted.

Getting Started

8

NeoTV PRO Streaming Player

(optional)

Router

Ethernet cable

Streaming player

TV

Remote Control Batteries

To use the remote control, remove the battery cover, and insert the two AAA batteries that
are included in the box.

Connect to Your Home Network

To use your player, you need to connect it to your home network with either a wireless or a
wired connection. After you get your network ready, the onscreen guided setup helps you
connect your player to your network.

Wired Connection

Use an Ethernet cable (sold separately) to connect your player to a LAN port on your router.

Figure 1. Wired LAN connection

Getting Started

9

NeoTV PRO Streaming Player

Wireless router

Streaming player

TV

(optional)

Wireless Connection

If you are using a wireless connection, place your player within range of your wireless
network. For best wireless reception, avoid enclosing your player in a cabinet.

Figure 2. Wireless network connection

If you do not receive a strong signal during the onscreen setup, rotate your player or move it
closer to your router.

Reset Button

There is a Reset button on the back of the streaming player. Use the Reset button to reset
the streaming player to factory default settings.

To reset to factory default settings, press and hold Reset f
turns off, turns back on, and restores the default settings.

or 6 seco

nds. The streaming player

Getting Started

10

Remote Control

Power
Confirm/

Down

Stop

Rewind

Next

Home/

Back

Menu

Play/Pause

Right

Left

Up

Previous

Fast Forward

Red button

Green button

Blue button

Yellow button

Enter

Exit Channel

Channel
Quick Start

NeoTV PRO Streaming Player

Figure 3. Remote control
Table 1. Remote control buttons

Button Description

Power Turns power to the streaming player on and off.

Home/Exit Channel Go to the home screen or exit the channel.

Up Navigate up.

Down Navigate down.

Left Navigate left.

Right Navigate right

OK Confirm or enter.

Back Return to the previous menu. Some services do not use this

button.

Getting Started

11

NeoTV PRO Streaming Player

Table 1. Remote control buttons (continued)

Button Description

Menu Additional options. Some channels do not use this button.

Play/Pause Play or pause media.

Fast Forward Fast forward.

Rewind Rewind.

Next Skip to next. Some services do not use this button.

Previous Previous movie chapter. Some services do not use this button.

Stop Stop playing media.

Note: The functions of the color buttons (red, green, blue, and yellow) at

the corners of the directional pad depend on the screen that is
displayed.

Getting Started

12