Netgear NMS300 User Manual

User Manual

NMS300 Network Management System Application

March 2020 202-11289-07
NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA
NMS300 Network Management System Application
Support and Community
Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR's Privacy Policy, visit
By using this device, you are agreeing to NETGEAR's Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
https://www.netgear.com/about/privacy-policy.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
Publication Part Number
202-11289-07 March 2020 Updated the
202-11289-06 June 2017 Updated the
Publish Date Comments
section on this page.
Added GS308T and GS310TP
-
- GS324T GS728TPv2, GS728TPPv2, GS752TPv2, and GS752TPP
-
- MS510TX and MS510TXPP
- XS712Tv2
Added M4300-16X, M4300-24XF, and M4300-48XF
-
-
M4300-96X
- M4500-32C and M4500-48XF8C
Added
Published the
Added support for the following smart switches:
-
GS418TPP, GS510TLP
- GS724TPv2
- XS708T and XS716T
support for the following new smart switches:
support for the following new managed switches:
support for existing products that were not yet listed.
Support and Community section and the Regulatory and Legal
, GS324TP, and GS348T
manual in the latest format.
Support section. Added Conformity, and Compliance sections.
, and GS510TPP
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NMS300 Network Management System Application
202-11289-05 December 2015 Added support for the following platforms:
- M4200 series managed switches, including the M4200-10MG-POE+.
- M43000 series managed switches, including the M4300-8X8F
M4300-12X12F M4300-28G-POE+, and M4300-52G-POE+.
- XS728T smart managed switch.
- W
AC720, WAC730, and WND930 wireless access points.
-
ReadyNAS RN716X, RN3130 (all models), RN31200 (all models),
RN31400 (all models), RN31600 (all models), and RN51600 (all models).
Added
Added the option to search for the switch to which a host is directly
Added the option to add and change an alarm configuration for a link on a
Added the option to back up and restore the system settings. For more
information about the new MIB browser (see
browser on page 64).
connected page 78).
hierarchical
-
Add an alarm configuration for a link on a hierarchical map on page 204.
-
Change an alarm configuration for a link on a hierarchical map on page 208.
information,
-
Set up a file server for system backup and restore operations on page 280.
-
Back up the system settings on page 282.
-
Restore the system settings on page 286.
, M4300-24X24F, M4300-28G, M4300-52G,
(see
Search for the switch to which a host is connected on
map. For more information, see the following sections:
see the following sections:
,
Use the SNMP MIB
202-11289-04 December 2014 Added support for the following platforms:
-
M6100 managed switch, including blades and supervisors inserted in the
chassis: XCM8944, XCM8944-POE+, XCM8944-uPOE, XCM8948, XCM8948-POE+, XCM8948-uPOE, XCM8944F, and XCM8924X.
-
S3300 smart switch: S3300-28X, S3300-28X-PoE+, S3300-52X, and
S3300-52X-PoE+.
- FVS336Gv3 firewall.
- WN370 wireless access point.
Added
Added the option to enter an email address for notification of file backup
Added an option to send an SMS message when an alarm is triggered (see
Added sampled
Added support for an external file storage server on which you can store
Added the capacity to support Chinese characters for device names.
the option to display the slot list for an M6100 managed switch (see
View device details and interface details on page 99).
results
(see
Add or modify a backup profile on page 126).
Configure the SMS server for alerts and alarm notifications on page 30 and Add or modify an alarm notification profile on page 187). However, this
option is supported for a particular SMS gateway in the People's Republic China only.
flow (sFlow) for managed switches (see
sFlow).
backup export configuration files to an external file server on page 160).
files (see
Set up an external file server on page 270 and Import and
of
Chapter 8, Manage
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NMS300 Network Management System Application
202-11289-03 January 2014 Added support for storage systems.
Added support for additional firewalls.
Added support for additional switches and wireless devices.
Removed devices
Added
Added an
Chapter 14, Register Devices.
Index.
that are no longer supported (EOL).
202-11289-02 October 2013 Revised the
Added support for wireless devices.
Added support for the FVS318G firewall.
202-1
1289-01 June 2013 First publication.
structure of the manual entirely.
User Manual4

Contents

Chapter 1 Introduction
Chapter 2 Get Started
Network environment concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Device groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Types of users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
NETGEAR managed switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
NETGEAR smart switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
NETGEAR firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
NETGEAR wireless access points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
NETGEAR wireless management systems and controllers. . . . . . . . . . .17
NETGEAR storage systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Prepare the network devices for discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What to do next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Log in to the application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Change your password and account information. . . . . . . . . . . . . . . . . . . . . 23
Change your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Change your account information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Configure the email server for alerts and alarm notifications . . . . . . . . . . . 26
Configure the general email server settings. . . . . . . . . . . . . . . . . . . . . . .26
Configure email server settings for a gmail account. . . . . . . . . . . . . . . .28
Configure the SMS server for alerts and alarm notifications . . . . . . . . . . . .30
Chapter 3 Discover and Manage Resources
Discovery concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Use quick discovery to discover devices on your network . . . . . . . . . . . . .35
Use a discovery profile to discover devices on your network . . . . . . . . . . .37
Add or modify a device credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Add or modify a discovery profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Execute a discovery job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Schedule or reschedule an existing discovery job . . . . . . . . . . . . . . . . .47
Remove a device credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Remove a discovery profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
View and manage the wired and wireless devices on your network . . . . . 52
View device information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
View wireless device information only. . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Modify the name, location information, and contact information. . . . .57
Remove device information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
5
NMS300 Network Management System Application
Synchronize a network device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Log in to a device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Ping, perform a traceroute, or reboot a device . . . . . . . . . . . . . . . . . . . .62
Use the SNMP MIB browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
View and e
Manage device groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Add or modify a static device group . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Add or modify a dynamic device group . . . . . . . . . . . . . . . . . . . . . . . . . .75
Remove a device group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Search for the switch to which a host is connected. . . . . . . . . . . . . . . . . . . . 78
xport the Inventory table and Interface List table. . . . . . . . .72
Chapter 4 Monitor Devices and the Network
Monitor the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
View the default network summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Customize the Network Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . .83
Monitor the top 10 widgets for all devices. . . . . . . . . . . . . . . . . . . . . . . . . . . 86
View the default top 10 widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Customize the top 10 page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
View the wireless summary and monitor the
top 10 widgets for wireless devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
View the wireless summary and default top 10 wireless widgets . . . . .94
Customize the wireless summary page . . . . . . . . . . . . . . . . . . . . . . . . . . .96
View device details and interface details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Monitor wireless clients and view client details . . . . . . . . . . . . . . . . . . . . . .103
Manage the configuration monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Configure an individual monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Disable a monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Reenable a monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
View or modify the polling interval for a monitor . . . . . . . . . . . . . . . . 111
Customize the optional network dashboard . . . . . . . . . . . . . . . . . . . . . . . .112
Create or modify a dashboard view and launch the
dashboard view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Remove a dashboard view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Customize the network dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
View and export audit logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
View firmware version information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
View the NMS300 server information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
View application notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Chapter 5 Manage Configurations and Firmware
Back up your device configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Add or modify a backup profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Execute a backup job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Schedule a backup job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
View the execution status of a backup job . . . . . . . . . . . . . . . . . . . . . . 134
Remove a backup profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Restore your device configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
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Restore the configuration of a single device. . . . . . . . . . . . . . . . . . . . . 138
Customize and promote a configuration file . . . . . . . . . . . . . . . . . . . . . . . .141
Promote a configuration file for an FVS318G firewall . . . . . . . . . . . . . 144
Restore the configuration of several identical devices . . . . . . . . . . . . 148
Import a configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Export a configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Modify a configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Remove a configuration file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Compare two configuration files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Import and export configuration files to an external file server . . . . . . . .160
Upgrade firmware for one or more devices. . . . . . . . . . . . . . . . . . . . . . . . .163
Import a firmware file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Execute or schedule a firmware upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . .165
Modify the file name, version information, and description
for a firmware file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Export a firmware file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Remove a firmware file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Chapter 6 Manage Alarms and Logs
View and manage alarms, triggers, and notification profiles . . . . . . . . . 175
View and manage current alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
View and manage the alarm history . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
View and manage alarm configurations . . . . . . . . . . . . . . . . . . . . . . . . 179
Add a custom alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Modify an alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
View and manage alarm notification profiles . . . . . . . . . . . . . . . . . . . . 185
Add or modify an alarm notification profile . . . . . . . . . . . . . . . . . . . . . 187
Customize alarm colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
View and manage network event notifications . . . . . . . . . . . . . . . . . . . . . .192
View and manage device traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
View and manage device system logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chapter 7 Manage Maps and Topologies
View and manage maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
View a hierarchical map and locate a device . . . . . . . . . . . . . . . . . . . . 199
Manage a hierarchical map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Add an alarm configuration for a link on a hierarchical map . . . . . . . 204
Change an alarm configuration for a link on a hierarchical map. . . . 208
Add a childmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Add devices to a map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Add a link between devices on a map. . . . . . . . . . . . . . . . . . . . . . . . . . 216
Customize the style of a link on a map. . . . . . . . . . . . . . . . . . . . . . . . . . 218
View and manage network topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Add a topology view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
View a network topology and details about a device . . . . . . . . . . . . . 223
Manage a topology view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Add a link between devices on a topology view . . . . . . . . . . . . . . . . . 228
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Customize the style of a node and link on a topology view. . . . . . . . 231
Remove a topology view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Chapter 8 Manage sFlow
Set up the sFlow collection server and manage the sFlow settings . . . 237
Manage sFlow sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
View and export the results of sFlow monitoring . . . . . . . . . . . . . . . . . . . .240
Chapter 9 Generate and View Reports
Manage report templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Add or modify a report template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Remove a report template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Generate and schedule reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Generate a one-time report immediately . . . . . . . . . . . . . . . . . . . . . . . 249
Schedule a report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
View and remove saved reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
View a saved report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Remove a saved report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Chapter 10 Manage Jobs
Schedule jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
View and manage jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Chapter 11 Manage Users and Security Profiles
Security profile concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Add a security profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Modify or remove a security profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Add a user profile to the user base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Modify or remove a user profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
View and log off online users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Chapter 12 Manage Global Settings and Backups
Set up an external file server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Set the data retention period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Set the inventory polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Set the idle time-out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Set the real-time chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Change the auto refresh setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Set up a file server for system backup and restore operations . . . . . . . . .280
Back up the system settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Execute a system settings backup job and see the history . . . . . . . . 282
Schedule a system settings backup job. . . . . . . . . . . . . . . . . . . . . . . . . 284
Restore the system settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286
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Chapter 13 Manage Licenses
View license information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Register a license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
Deregister a license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Chapter 14 Register Devices
Registration concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Set up and validate your account profile in the application . . . . . . . . . . .294
Set up your account profile for device registration . . . . . . . . . . . . . . . 294
Validate and retrieve your customer account information . . . . . . . . . 296
Register one or more devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Register all devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301
Resynchronize previously registered devices . . . . . . . . . . . . . . . . . . . . . . 304
Appendix A Technical Specifications
Appendix B Device Details
Switch details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309
Firewall details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Standalone AP details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Controller-managed AP details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Wireless controller details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
Wireless management system details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .315
Storage system details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
Router details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Unknown device details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Interface details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Appendix C Index
User Manual9
1

1Introduction

Streamline network management tasks
The NETGEAR Network Management System 300 (NMS300) is a centralized and
comprehensive management application that enables you to discover, monitor, configure, and report on enterprise-class networks with NETGEAR and third-party network devices.
This manual is intended for network administrators.
This chapter covers the following topics:
Network environment concepts
Compatible devices
Prepare the network devices for discovery
What to do next
Note: In this manual, the NMS300 application is referred to as the
application. The server on which the application is installed is referred
to as the NMS300 server.
Note: For more information about the topics covered in this manual, visit the
support website at netgear.com/support/.
Note: For more information about this NMS300 release, see the NMS300
Release Notes, which are available on
netgear.com/support/download/.
Note: Firmware updates with new features and bug fixes are made available
from time to time on products can regularly check the site and download new firmware, or you can check for and download new firmware manually features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
netgear.com/support/download/. Some
. If the
10
NMS300 Network Management System Application

Network environment concepts

The application resides on the NMS300 server at a static IP address on the local area network. The application monitors the NETGEAR and third-party devices on the network.
Local area network
Static IP address
NMS300
server
Figure 1. The Network Management System 300
Web
browser
NETGEAR
devices
Third-party
devices
Internet
gateway
Internet
Web
browser
You access the application through a web browser. The IP address for a web browser that is located outside the Internet gateway must be permitted to access the network.
The application supports the following devices:
NETGEAR devices
For detailed information about the supported NETGEAR devices, including model numbers, see
Compatible devices on page 13.
Third-party (non-NETGEAR) devices, including the following:
- Routers
- V
oIP gateways
- Hosts
- V
irtualization servers
The managed NMS300 server
The application displays whether third-party devices are up or down. If a third-party device supports SNMP
, the application uses SNMP MIBs to gather and present health and status
information about the device.
Introduction User Manual11
NMS300 Network Management System Application

Device groups

To simplify the management of networks with many devices, you can create device groups. Group devices by vendor, location, device type, device model, and contact. Device groups are optional.
Device group M
Local area network
Static IP address
NMS300
server
Figure 2. Device groups
Web
browser
Network
device M1
Network
device N1
Device group N
Network
device Mm
Network
Device Nn
Internet
gateway
Internet
Web
browser
You can create two types of device groups:
Static device groups. A static this list manually. For more information, see
group is a fixed list of specific devices. You must configure
Add or modify a static device group on
page 73.
Dynamic device groups. A dynamic group is a dynamic list of devices that filter selection criteria
determine. The list changes automatically as devices that meet the filter
criteria are added to and removed from the network. For more information, see
modify a dynamic device group on page 75.
Add or

Types of users

The application includes the following default user security profiles:
Admin. A user who can perform administration-related functions. An a authorized to perform all application functions. Only an admin user can modify and delete the default security profiles, can define new security profiles, and can add or remove user profiles.
For more information, see
Chapter 11, Manage Users and Security Profiles.
Operator. A user who can manage the enterprise network functions, but cannot perform administration-related functions.
Observer. A user who can only monitor and view enterprise network functions.
This manual is written for the admin user but also contains inf
ormation that is useful for
operators and observers.
Introduction User Manual12
dmin user is
NMS300 Network Management System Application

Compatible devices

This release of the application supports the following features:
Support for NETGEAR managed and smart switches
Support for NETGEAR wireless devices
Support for NETGEAR firewalls
Support for ReadyDA
Support for discovery and node status monitoring of third-party devices
Note: Products that reached their end of life (EOL) might not be included in
the following lists.

NETGEAR managed switches

A and ReadyNAS storage devices
T
This release supports the following NETGEAR managed switches:
GSM5212P
GSM7212F
GSM7212P
GSM7224P
JGSM7224
M4100-12G-POE+
M4100-12GF
M4100-24G-POE+
M4100-26-POE+
M4100-26G
M4100-26G-POE
M4100-50-POE
M4100-50G
M4100-50G-POE+
M4100-D10-POE
M4100-D12G
M4100-D12G-POE+
M4200-10MG-POE+
M4300-8X8F
M4300-12X12F
Introduction User Manual13
NMS300 Network Management System Application
M4300-16X
M4300-24XF
M4300-24X24F
M4300-28G
M4300-48XF
M4300-52G
M4300-28G-POE+
M4300-52G-POE+
M4300-96X
M4500-32C
M4500-48XF8C
M5300-28G
M5300-28G-POE+
M5300-28G3
M5300-28GF
M5300-52G
M5300-52G-POE+
M5300-52G3
M6100, including blades and supervisors inserted in chassis:
- XCM8944
- XCM8944-POE+
- XCM8944-uPOE
- XCM8948
- XCM8948-POE+
- XCM8948-uPOE
- XCM8944F
- XCM8924X
M7100 XSM7224
M7100 XSM7224S
S3300-28X
S3300-28X-PoE+
S3300-52X
S3300-52X-PoE+
When a model S3300 switch and a model M4300 switch function together
a mixed stacking
in
configuration, the switches can be displayed as “Smart_M4300.” The following applies:
M4300 software release 6.6.x.x or a later release. For a mixed stacking configuration only, the application displays a model M4300 switch as “Smart_M4300.” In earlier
Introduction User Manual14
NMS300 Network Management System Application
releases and in a mixed stacking configuration, the application displays a model M4300 switch as “M4300,” not as “Smart_M4300.”
S3300 software release 6.6.4.x or a later release. For a mixed stacking configuration only, the application displays a model S3300 switch as “Smart_M releases and in a mixed stacking configuration, the application displays a model S3300 switch as “S3300,” not as “Smart_M4300.”
4300.” In earlier

NETGEAR smart switches

This release supports the following NETGEAR smart switches:
FS526Tv2
FS726Tv2
FS728TLP
FS728TPv2
FS728TP-200
GS108T
GS110TP
GS308T
GS310TP
GS324T
GS324TP
GS348T
GS418TPP
GS510TLP
GS510TP
GS510TPP
GS516TP
GS716T
GS724T-400
GS724TPv2
GS748T
GS728TPv2
GS728TPPv2
GS728TPS
GS728TS
GS728TXS
GS748T
GS752TPv2
-200
-300
-500
-400
Introduction User Manual15
NMS300 Network Management System Application
GS752TPP
GS752TPS
GS752TS
GS752TXS
MS510TX
MS510TXPP
XS708T
XS712Tv2
XS716T
XS728T

NETGEAR firewalls

This release supports the following NETGEAR firewalls:
FVS318G
FVS318N
FVS336Gv2
FVS336Gv3
SRX5308

NETGEAR wireless access points

This release supports the following NETGEAR wireless access points:
WAC720
WAC730
WG103
WN203
WN203-200
WN370
WND930
WNAP210
WNAP320
WNAP370
WNDAP350
WNDAP360
WNDAP380R
WNDAP380Rv2
Introduction User Manual16
NMS300 Network Management System Application
WNDAP620
WNDAP660

NETGEAR wireless management systems and controllers

This release supports the following NETGEAR wireless controllers and wireless management system:
WC7520
WC7600
WC9500
WMS5316

NETGEAR storage systems

This release supports the following NETGEAR ReadyDATA and ReadyNAS storage systems:
RD5200
RDD516
RN102
RN104
RN202
RN204
RN212
RN214
RN312
RN314
RN316
RN422
RN424
RN426
RN516
RN524X
RN526X
RN528X
RN626X
RN628X
RN716X
RN2120
Introduction User Manual17
NMS300 Network Management System Application
RN3130
RN3138
RN3220
RN4220
RR2312
RR2304
RR3312
RR4312X/S
RR4360X/S

Prepare the network devices for discovery

To manage the devices on your network, you must prepare them for the application. By default, the application lets you manage up to 200 devices. For information about managing more than 200 devices, contact your NETGEAR sales contact.
To prepare the devices on your network:
1. Upgrade your
To upgrade the firmware, use the local browser user interface (UI) of the device.
Each device must run the latest firmware before the application can the device. Once you perform this one-time upgrade, the application can centrally manage future device firmware upgrades.
2. Create the credentials for your devices.
application uses a combination of SNMP, HTTP, and Telnet protocols to
The the devices on your network.
You must configure the application with the device credentials to authenticate with the devices over the following protocols:
Telnet and HTTP protocols. If the devices are not configured with the default password for the admin user, create two new credentials in the application.
Create one credential for the Telnet protocol and another credential for the HTTP protocol that contain either the admin user credential or the credential of another user of the device with administrative privileges.
SNMP community strings. If the devices are not configured with the default SNMP community strings, create a credential in the application for the SNMP protocol that contains the matching community strings.
devices to their latest released firmware.
discover and manage
interact with
For more information, see
Introduction User Manual18
Add or modify a device credential on page 38.
NMS300 Network Management System Application
3. Make sure that each device on your network is configured to send SNMPv1 or SNMPv2 traps to the IP address of the NMS300 server.
The application listens for SNMPv1 and SNMPv2 traps.

What to do next

Before you can manage your network, you must perform certain basic configuration tasks and let the application find the devices that are on your network. These tasks are described in the following chapters:
Chapter 2, Get Started
Chapter 3, Discover and Manage Resources
Introduction User Manual19
2

2Get Started

Log in and perform basic configuration tasks
After you logged in to the application, you can change your password and account information
and configure the email server.
This chapter covers the following topics:
Log in to the application
Change your password and account information
Configure the email server for alerts and alarm notifications
Configure the SMS server for alerts and alarm notifications
20
NMS300 Network Management System Application

Log in to the application

The application uses a browser server architecture. Administrators and other types of users can access the application from any supported browser. For more information about installing
the application, see the NMS300 Network Management Quick Start Guide, which is available
netgear.com/support/download/.
at
Before you log in to the application, check the following items:
Make sure that the application is installed on a server with a static IP address.
Clear your browser cache before you use the application.
CAUTION:
The application supports multiple concurrent users. We recommend that different users coordinate their application activities so that modifications to a page made by one user are not inadvertently changed by another user.
To select your language and log in to the application:
1. Open
NMS300 server
T
To connect to the application from a remote computer, replace localhost with the IP
After you connect to the application, the User Login window opens.
a browser and connect to the application through the static IP address of the
.
o connect to the application from the same NMS300 server on which you installed
the application, enter the URL http://localhost:8080
If you entered a different port number for the NMS300 server during the application
installation, replace 8080 in this URL with the port number that you provided during
installation.
address of the NMS300 server which 203.0.113.56 is the IP address of the NMS300 server and 8080 is the port number for the NMS300 server.
. For example, enter http://203.0.113.56:8080, in
.
2. From the Language menu, select your language.
The default language is English. You can also select Chinese.
Get Started User Manual21
NMS300 Network Management System Application
3. Enter your user name and password.
When the application is initially installed, the default administrator user name is admin and the default administrator password is also admin.
You must be an administrator (admin user, that is, a user with a security profile to Admin) to be able to create user names and passwords for other types of users.
4. Click the Sign In button.
that is set
For more information about the Network Summary page, see Monitor the network on page 81.
Get Started User Manual22
NMS300 Network Management System Application

Change your password and account information

We recommend that you change your password to a more secure password. This recommendation applies to admin users only because nonadministrative users such as users with a security profile set to Operator or Observer cannot change their password.
As an admin user, you can also change your account information. Items include your email address, real name, and telephone number. You cannot change your user name but you can add a second admin account with a different user name. For more information, see
Chapter 11, Manage Users and Security Profiles.
that you can change

Change your password

When the application is initially installed, the default administrator user name is admin and the default administrator password is admin. As an admin user, you can create user names and passwords for other types of users.
To change your password:
1. Open a browser and connect to the application through the static IP address of the
NMS300
For more information, see
A login window opens.
2. Enter your user name and password.
The default administrator user name is admin and the default administrator password is also admin.
server.
Log in to the application on page 21.
3. Click the Sign
The Network Summary page displays.
Get Started User Manual23
In button.
NMS300 Network Management System Application
4. Select ADMIN > SETTINGS.
5. Under Account Information, click the Change Password link.
6. Enter your old and new passwords.
7. Click the Submit
button.
Your password is updated.
Get Started User Manual24
NMS300 Network Management System Application

Change your account information

You can change your general account settings such as your email address and telephone number.
To change your account information:
1. Open a browser and connect to the application through the static IP address of the
NMS300 server
.
For more information, see
A login window opens.
2. Enter your user name and password.
The default administrator user name is admin and the default administrator password is also admin.
3. Click the Sign
The Network Summary page displays.
4. Select ADMIN > SETTINGS.
button.
In
Log in to the application on page 21.
Get Started User Manual25
NMS300 Network Management System Application
5. Under Account Information, click the Edit Account link.
6. Modify the information as needed.
7. Click the Submit
Your account information is updated.
button.

Configure the email server for alerts and alarm notifications

Before the application can send email updates and alarm notifications, you must configure the email server settings. Only an admin user can configure the email server settings.
Note: For information about adding an alarm notification profile with an email
address to which the application can send a notification, see modify an alarm notification profile on page 187.

Configure the general email server settings

The following procedure describes how to configure the general email server settings.
To configure the email server:
1. Open a browser and connect to the application through the static IP address of the
NMS300 server
.
Add or
For more information, see
A login window opens.
2. Enter your user name and password.
Get Started User Manual26
Log in to the application on page 21.
NMS300 Network Management System Application
The default administrator user name is admin and the default administrator password is also admin.
3. Click the Sign In button.
The Network Summary page displays.
4. Select ADMIN > SETTINGS.
5. Under Getting Started with NMS, click the SMTP Email Settings link.
6. Enter your SMTP configuration settings.
7. If your SMTP server requires authentication, select the Authentication Enabled
Get Started User Manual27
check box.
NMS300 Network Management System Application
8. In the User Name field, enter the user name for your email account.
Note: You must
and domain name. For example, username@domain.com. The SMTP server also uses the entire user name as the address from which email is sent.
9. In
10. To use a secure email connection, select the Use
11. Click the T
12. Click the Submit
the Password
Port field, enter the port number for the SSL connection.
est button.
Your SMTP configuration settings are verified.
Your changes are saved.
enter the email user name entirely, that is with the at sign (@)
field, enter the password for your email account.
SSL check box, and in the SMTP Server
button.

Configure email server settings for a gmail account

The following procedure describes how to configure the email server for a Gmail account.
To configure the email server for a Gmail account:
1. Open a browser and connect to the application through the static IP address of the
NMS300
server.
For more information, see
A login window opens.
2. Enter your user name and password.
The default administrator user name is also admin.
3. Click the Sign
The Network Summary page displays.
In button.
Log in to the application on page 21.
admin and the default administrator password is
Get Started User Manual28
NMS300 Network Management System Application
4. Select ADMIN > SETTINGS.
5. Under Getting Started with NMS, click the SMTP Email Settings link.
6. Enter the following settings and select the following check boxes:
In the SMTP Server Host field, enter smtp.gmail.com.
In the SMTP Server Port field, enter 25.
Select the Authentication Enabled check box.
In the User Name field, enter the user name for your Gmail account.
Get Started User Manual29
NMS300 Network Management System Application
Note: You must enter the email user name entirely, that is with the at sign (@)
and domain name. For example, username@gmail.com. The SMTP server also uses the entire user name as the address from which email is sent.
In the Password field, enter the password for your Gmail account.
o use a secure email connection, select the Use
7. T Port field, enter 465.
8. Click the T
Your SMTP configuration settings are verified.
9. Click the Submit
Your changes are saved.
est button.
button.
SSL check box, and in the SMTP Server

Configure the SMS server for alerts and alarm notifications

Note: The SMS server option is supported for a particular SMS gateway in
the People's Republic of China only. No other SMS servers are supported in this release.
Before the application can send SMS updates and alarm notifications, you SMS server settings. Only an admin user can configure the SMS server settings.
must configure the
For information about adding an alarm notification profile with an SMS telephone number to which the application can send a notification, see on page 187.
To configure the SMS server:
1. Contact NETGEAR
SMS server that is supported.
2. Open a browser and connect to the application through the static IP address of the NMS300 server
.
For more information, see
A login window opens.
3. Enter your user name and password.
The default administrator user name is also admin.
Get Started User Manual30
support to obtain the corporation ID and password for the Chinese
Log in to the application on page 21.
Add or modify an alarm notification profile
admin and the default administrator password is
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