Netgear MR5100C User Manual

User Manual
Nighthawk® M5 5G WiFi 6 Mobile Router
Models:
MR5100C
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2021 San Jose, CA 95134, USA202-12216-01
Nighthawk M5 5G WiFi 6 Mobile Router
Support and Community
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
2

Contents

Chapter 1 Get Started
Get to Know Your Mobile Router........................................................9
Top Front View.................................................................................9
Power Button....................................................................................9
Mobile Router Connectors...........................................................10
LCD Home Screen.........................................................................11
Download the NETGEAR Mobile App.............................................11
Install the Battery................................................................................12
Power On Your Mobile Router..........................................................13
Set Up the Mobile Router..................................................................13
Set Up the Mobile Router Using the Touch Screen...................13
Use a Web Browser to Set Up the Mobile Router......................14
Use the Mobile App to Set Up the Mobile Router.....................15
Chapter 2 Connect to the Mobile Router
Connect to the Mobile Router Network...........................................17
WiFi Connection.............................................................................17
Tethered Connection....................................................................18
Use the Touch Screen to Access the Mobile Router......................18
Use the NETGEAR Mobile App to Access the Mobile Router......18
Use a Web Browser to Access the Mobile Router..........................20
Access the Moble Router Directly From the Touch Screen..........21
Log Out of the Mobile Hotspot Web UI...........................................21
Chapter 3 Manage Battery Usage and Charging
Extend Battery Life..............................................................................23
Use the Mobile Router Without a Battery........................................23
Recharge the Battery..........................................................................23
Quick Charge the Battery.............................................................24
Recharge the Battery From a Wall Socket..................................24
Recharge the Battery From a Computer USB Port....................25
Use the USB Type-C Cable to Charge Only...............................25
Change the LCD Screen Display......................................................26
Change the LCD Screen Display Settings From the Touch
Screen..............................................................................................26
3
Nighthawk M5 5G WiFi 6 Mobile Router
Change the LCD Screen Display Settings From the NETGEAR
Mobile App.....................................................................................26
Change the LCD Screen Display Settings From a Web
Browser...........................................................................................27
Battery Tips..........................................................................................27
General Battery Safety.......................................................................28
Appropriate Batteries and Chargers................................................29
Battery Disposal..................................................................................29
Chapter 4 Manage Your Internet Connection
Offload Your Mobile Internet Connection......................................31
Enable Data Offloading Over Ethernet From the NETGEAR Mobile
App..................................................................................................32
Enable Data Offloading Over WiFi From the NETGEAR Mobile
App..................................................................................................32
Enable Ethernet Offloading From a Web Browser....................33
Specify Cellular Settings....................................................................33
Specify Cellular Settings From the Touch Screen......................33
Specify Cellular Settings From the NETGEAR Mobile App......34
Specify Cellular Settings From a Web Browser..........................35
Configure Always-On WiFi................................................................37
Chapter 5 Control Internet Access
Access Control....................................................................................39
Set Up Access Control From the Touch Screen.........................39
Set Up Access Control From the NETGEAR Mobile App.........39
Set Up Access Control From a Web Browser.............................40
Turn Off USB Tethering......................................................................40
Turn Off USB Tethering From a Web Browser...........................41
Manage Website Filters.....................................................................41
Set Up a Schedule for Internet Access.............................................42
Edit a Schedule Rule..........................................................................44
Delete a Schedule Rule......................................................................44
Enable SIM Security............................................................................45
Enable SIM Security From the NETGEAR Mobile App..............45
Enable SIM Security From a Web Browser.................................45
Enable Port Forwarding.....................................................................46
Set Up Port Filtering...........................................................................47
Enable DMZ.........................................................................................48
Chapter 6 Specify the Mobile Router Network Settings
Select a WiFi Profile............................................................................50
Select a WiFI Profile From the Touch Screen.............................50
Select a WiFi Profile From the NETGEAR Mobile App..............50
4
Nighthawk M5 5G WiFi 6 Mobile Router
Select a WiFi Profile From a Web Browser.................................51
Manage WiFi Settings........................................................................51
Specify WiFi Settings From the Touch Screen...........................51
Specify WiFi Settings From the NETGEAR Mobile App............52
Specify WiFi Settings From a Web Browser...............................52
Set Up Guest Wi-Fi.........................................................................53
Use WPS to Connect to the Mobile Router WiFi Network............54
Use WPS From the Touch Screen................................................54
Use WPS From the NETGEAR Mobile App.................................54
Use WPS From a Web Browser....................................................55
Universal Plug-N-Play.........................................................................55
Turn UPnP Off or On From the NETGEAR Mobile App............55
Turn UPnP Off or On From a Web Browser................................56
Enable IP Pass-Through Mode..........................................................57
Enable VPN Pass-Through Mode.....................................................57
Specify the IP Addresses That the Mobile Router Assigns............58
Disable the DHCP Server Feature in the Mobile Router................59
Chapter 7 Manage Your Mobile Router Network
View the Network Information..........................................................61
View Mobile Router Network Status.................................................61
View Status From the NETGEAR Mobile App............................61
View Mobile Network Device Status From a Web Browser......62
View WiFi Details................................................................................62
View a Network Map..........................................................................62
View a Network Map From the NETGEAR Mobile App............62
View a Network Map From a Web Browser................................63
View Connected Devices...................................................................63
View the Connected Devices On the LCD..................................63
View the Connected Devices From theNETGEAR Mobile App.63
View the Connected Devices From a Web Browser..................64
Update the Mobile Router Firmware...............................................64
Update Firmware From the Touch Screen.................................64
Update Firmware From an Alert..................................................64
Update Firmware From the NETGEAR Mobile App..................65
Update the Firmware From the Web Page.................................65
Change the admin Password............................................................66
Manage SMS Messages.....................................................................66
Send SMS Messages From the Mobile Router...........................66
Send SMS Messages From the Mobile Router Web Page........68
Manage Messages From the Touch Screen...............................69
Manage Messages From the NETGEAR Mobile App................69
View or Delete Messages From a Web Browser........................69
Back Up and Restore the Mobile Router Settings..........................70
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Nighthawk M5 5G WiFi 6 Mobile Router
Back Up the Mobile Router Settings............................................70
Restore the Mobile Router Settings.............................................71
Factory Reset.......................................................................................71
Disable the Factory Reset Button.................................................71
Factory Reset From the NETGEAR Mobile App.........................72
Factory Reset From the Touch Screen........................................72
Factory Reset From a Web Browser............................................73
Factory Reset Using the Reset Button.........................................73
Reboot the Mobile Router.................................................................74
Reboot the Mobile Router From the Touch Screen...................74
Reboot the Mobile Router From the NETGEAR Mobile App....75
Reboot the Mobile Router From a Web Browser......................75
Power Off the Mobile Router............................................................75
Power Off the Mobile Router Manually.......................................76
Power Off the Mobile Router From the NETGEAR Mobile App.76
Power Off the Mobile Router From a Web Browser..................76
View Details About Your Mobile Router..........................................77
View Mobile Router Details From the Touch Screen.................77
View Mobile Router Details From the NETGEAR Mobile App..77
View Mobile Router Details From a Web Browser.....................77
Chapter 8 Frequently Asked Questions
Why can’t my device connect to the mobile router?.....................79
Why can’t I access the Internet?........................................................79
Why is the signal indicator always low?...........................................79
Why is the download or upload speed slow?.................................80
What do I do if I forget my admin login password?.......................80
How do I disconnect from the mobile broadband network?........80
The LCD is not lit. How do I know if the mobile router is still powered
on?........................................................................................................81
How do I find my computer’s IP address?.......................................81
How do I find my computer’s IP address on a Windows 8
device?............................................................................................81
How do I find my computer’s IP address on a Mac OS X
device?............................................................................................82
How do I find my computer’s IP address on devices running other
operating systems?........................................................................82
How do I find a device’s MAC address?..........................................82
How do I find a device’s MAC address on a Windows 7, Windows
10 or Vista device?.........................................................................82
How do I find a device’s MAC address on a Windows 8
device?............................................................................................83
How do I find a device’s MAC address on a Mac OS X device?.83
Where can I find more information?................................................83
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Nighthawk M5 5G WiFi 6 Mobile Router
Chapter 9 Troubleshooting
Diagnostics..........................................................................................86
The WiFi Network Name Is Not in the List of Networks.................86
The No Signal Icon Displays..............................................................86
Cannot Log In to the Mobile Router Using a VPN..........................87
The Mobile Router Does Not Connect to the Cellular Network....87
Appendix A Specifications
Battery Specifications.........................................................................90
Display Specifications........................................................................91
Environmental Specifications............................................................92
Mechanical Specifications.................................................................92
Mobile Band Specifications...............................................................93
Package Contents...............................................................................93
Port Specifications..............................................................................93
Security Specifications.......................................................................94
WiFi Specifications.............................................................................95
7
1

Get Started

This chapter provides an overview of the Nighthawk 5G Mobile Router and instructions for how to set up your Nighthawk M5 5G WiFi 6 Mobile Router and connect to the Internet.
The chapter covers the following topics:
• Get to Know Your Mobile Router
• Download the NETGEAR Mobile App
• Install the Battery
• Power On Your Mobile Router
• Set Up the Mobile Router
8
Home
Touch screen
Touch to navigate
Back

Power button

Nighthawk M5 5G WiFi 6 Mobile Router

Get to Know Your Mobile Router

Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service provider’s mobile broadband network and connect to the Internet.
Your mobile router can receive power from any of the following sources:
Rechargeable battery included with the mobile router
Wall socket using the AC adapter and USB cable
USB port on your computer
The Nighthawk M5 5G WiFi 6 Mobile Router can be operated without the battery when it is plugged in to its original Quick charge power adapter. This feature is useful for fixed wireless application where the device needs to be left on for a prolonged time

Top Front View

Before you connect your mobile router, familiarize yourself with its LCD screen, icons, buttons, and connectors.
The following figure shows the top front view of the mobile router.
Figure 1. Mobile router LCD and buttons
Power Button
Use the Power button to wake the mobile router and to power the device on and off. The Power button is on the upper side panel of the mobile router.
User Manual9Get Started
USB Type-C connector
RJ-45 ethernet port
TS-9 external antenna connector
TS-9 external antenna connector
Nighthawk M5 5G WiFi 6 Mobile Router
Table 1. Power button usage
ActionDesired Result
Press and hold the Power button for three seconds.Turn on the mobile router.
Press and hold the Power button for five seconds.Turn off the mobile router.
Press and quickly release the Power button.Wake the mobile router.

Mobile Router Connectors

The following figure shows a rear view of the mobile router with the ports and connectors.
Figure 2. Mobile router connectors
The mobile router has the following ports and connectors:
USB type-C connector. Connect the USB type-C cable that came in the package to
• recharge the battery or for a tethered connection to a computer.
For more information about recharging the battery, see Recharge the Battery From a Wall Socket on page 24 and Recharge the Battery From a Computer USB Port on page 25. A tethered connection to a computer lets you access the mobile router from a web browser without a WiFi connection. See Tethered Connection on page 18.
LAN/WAN port. You can connect an Ethernet-compatible device to this port. Devices
• connected to the mobile router over WiFi and devices connected to this port can
send and receive information to each other. When you are using an Ethernet connection, you can use the USB Type-C cable and the AC adapter to recharge the mobile router battery.
User Manual10Get Started
WiFi name and password Tap for more
Signal strength
Data usage
Network indicator
Additional options, change settings
Change passwords,
view connected
devices, guest WiFi
options and more
Send and view messages
Nighthawk M5 5G WiFi 6 Mobile Router
Note: You can use an Ethernet connection and a tethered USB connection at the
same time to access the mobile router.
Note: If you are using the 6000450 external antenna, ensure that you are at least 20cm away from the external antenna while the device is in use to comply with RF exposure requirements. For information about offloading data, see Offload Your Mobile Internet Connection on page 31.
For information about how to use a charge-only tethered connection, see Use the USB Type-C Cable to Charge Only on page 25.

LCD Home Screen

The LCD Home screen displays information shown in the following figure.
Figure 3. LCD screen
Touch an icon to see the Wifi settings, connected devices, Messages, or additional options.

Download the NETGEAR Mobile App

The NETGEAR Mobile app lets you set up the mobile router. After initial setup, you can use the app to view or change the mobile router settings.
To download the NETGEAR Mobile app:
1. Connect your mobile device to the Internet.
2. Open a web browser.
3. Visit http://netgear.com/mobileapp.
4. Download the NETGEAR Mobile app.
User Manual11Get Started
1
2
3
5
4
Nighthawk M5 5G WiFi 6 Mobile Router

Install the Battery

Your nano SIM card is preinstalled.
DescriptionNumber
To install the battery:
1.
Make sure that power to the mobile router is off.
2.
Remove the cover on the bottom of the mobile router.
Cover1
Nano SIM card slot2
Battery3
Enlargement of battery contacts4
Reset5
User Manual12Get Started
Power button
Nighthawk M5 5G WiFi 6 Mobile Router
Place your thumbs on the arrows on the cover and press down while sliding the cover up.
3. Align the battery connectors and insert the battery.
4. Replace the mobile router cover.

Power On Your Mobile Router

To power on your mobile router:
Press and hold down the Power button on your mobile router for three seconds.

Set Up the Mobile Router

You can use web browser access to set up the mobile router, or you can use the NETGEAR Mobile app to set up the mobile router.

Set Up the Mobile Router Using the Touch Screen

The first time you start the mobile router, you can set the admin password, and change the WiFi name and WiFi password, using the Touch Screen.
1. Press and hold the Power button for 3 seconds. To better safeguard your network, the first time you turn on your mobile router, you are asked to set up your login credentials.
2. Follow the onscreen instructions to customize your settings. You can change settings such as the WiFi password, Admin login password, and WiFi standby time.
User Manual13Get Started
Nighthawk M5 5G WiFi 6 Mobile Router
Note: The default admin password is unique to your device and is printed on the
product label located in the battery compartment During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.

Use a Web Browser to Set Up the Mobile Router

To set up the mobile router:
1. Connect your computer to the mobile router WiFi network. To view the mobile router WiFi network name, tap the Power button to wake up the
LCD.
Note: You can also use a tethered connection to access the mobile router from a computer. For information about how to do this, see Tethered Connection on page
18.
2. Launch a web browser.
3.
Enter http://mywebui.net or http://192.168.1.1. You are prompted to change the password for the admin user name and to change
the WiFi name and WiFi password.
Note: The default admin password is unique to your device and is printed on the product label located in the battery compartment During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.
4. Follow the onscreen instructions to set up your mobile router.
User Manual14Get Started
Nighthawk M5 5G WiFi 6 Mobile Router

Use the Mobile App to Set Up the Mobile Router

To set up the mobile router:
1. Launch the NETGEAR Mobile app. The app prompts you to change the password for the admin user name and to
change the WiFi name and WiFi password.
Note: The default admin password is unique to your device and is printed on the product label located in the battery compartment. During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.
2. Follow the onscreen instructions to set up your mobile router.
User Manual15Get Started
2

Connect to the Mobile Router

This chapter covers the following topics:
• Connect to the Mobile Router Network
• Use the Touch Screen to Access the Mobile Router
• Use the NETGEAR Mobile App to Access the Mobile Router
• Use a Web Browser to Access the Mobile Router
• Access the Moble Router Directly From the Touch Screen
• Log Out of the Mobile Hotspot Web UI
16
Nighthawk M5 5G WiFi 6 Mobile Router

Connect to the Mobile Router Network

You can connect your computers and mobile devices to the mobile router WiFi network. You can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router.
Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

WiFi Connection

You can find and select the WiFi network or you can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS). For information about using WPS, see Use WPS to Connect to the Mobile Router WiFi Network on page 54.
To find and connect to the WiFi network:
1. Make sure that the mobile router is powered on.
2. Check to make sure that WiFi is enabled on your computer or mobile device and search for WiFi networks.
See the following table or the manual for your WiFi-enabled device for further details on searching for WiFi networks.
InstructionsDevice
Windows
computer
Click the Internet Access icon, which is usually found on the bottom
right side of your screen.
Go to the WiFi menu and select Network.Mac computer
Go to the Settings menu and tap the WiFi icon.Mobile devices
3. Select the WiFi name that is displayed on your mobile router screen.
4. Enter the WiFi password exactly as shown on the mobile router screen. The password is case-sensitive.
Your computer or mobile device connects to the WiFi network.
User Manual17Connect to the Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router

Tethered Connection

To connect the mobile router to the USB port on your computer:
Attach one end of the USB (type C) cable to the mobile router and plug the other end into the USB port on your computer.
Your computer automatically connects to the mobile router LAN (local area network). The first time you connect this way, your computer might display notifications about detecting a new device.

Use the Touch Screen to Access the Mobile Router

The first time you start the mobile router, you can set the admin password using the Touch Screen or access the mobile router directly.
Note: The default password for the admin user name is unique to your device, and is printed on the product label located in the battery compartment. We strongly recommend that you change this password to a more secure password.If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.

Use the NETGEAR Mobile App to Access the Mobile Router

You use the NETGEAR Mobile app to set up the mobile router. After initial setup, you can launch the app again and use it to log in to the mobile router to view or change its settings.
User Manual18Connect to the Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router
To log in to the mobile router from the NETGEAR Mobile app:
1. On your smartphone, connect to the mobile router’s WiFi network.
2. Launch the NETGEAR Mobile app. You might be prompted to enter the admin password. During setup, you were
prompted to change this password.
Note: The default admin password is unique to your device and is printed on the product label located in the battery compartment. During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.
3.
If prompted, enter the admin password.
The app displays the following information:
Notifications
Data usage as provided by your carrier
Your cellular and WiFi signals and battery
Current WiFi band (swipeable)
WiFi name and password
Connected devices.
4. Swipe down. The dashboard displays the icons shown in the following table.
User Manual19Connect to the Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router
DescriptionIconDescriptionIcon
Storage (not supported)WiFi
SecurityOffloading
Network MapNumber of connected
devices
SettingsMessages
PowerMedia (not supported)

Use a Web Browser to Access the Mobile Router

When you connect to the network (either with WiFi or with a tethered connection), you can use a web browser to access the mobile router to view or change its settings.
To log in to the mobile router from a web browser:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://mywebui.net or http://192.168.1.1. A login window opens.
3. Enter the administrator login password. The default admin password is unique to your device and is printed on the product
label located in the battery compartment. During initial device setup, you are asked to change the admin password. If you change the admin password during initial
User Manual20Connect to the Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router
device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.

Access the Moble Router Directly From the Touch Screen

1. Press the Power button to wake up the mobile router.
2. Tap the LCD screen to unlock the screen.

Log Out of the Mobile Hotspot Web UI

To log out of the mobile hotspot Web UI:
1. Go to the Web UI Main Menu.
2.
Click on the three dots at the top right of the menu and select Logout
User Manual21Connect to the Mobile Router
3

Manage Battery Usage and Charging

This chapter includes the following sections:
• Extend Battery Life
• Use the Mobile Router Without a Battery
• Recharge the Battery
• Change the LCD Screen Display
• Battery Tips
• General Battery Safety
• Appropriate Batteries and Chargers
• Battery Disposal
22
Nighthawk M5 5G WiFi 6 Mobile Router

Extend Battery Life

The mobile router, by default, is configured to optimize battery life. If your mobile router is plugged in for an extended period of time, the mobile router automatically reduces charging levels to help protect battery life.
The following factors affect battery life:
Standby time
Data throughput
Mobile broadband signal strength (the better the signal, the longer the battery life)
WiFi range
Dual-band WiFi (when all of your devices support 5 GHz WiFi, dual-band WiFi allows
• faster downloads but uses more power)
To extend the battery life, use any of the following methods:
Adjust WiFi settings.
Adjust display settings.

Use the Mobile Router Without a Battery

If you connect your mobile router to a power adapter that supports Quick Charge 2.0 or 3.0, you can remove the battery. We recommend operating without the battery in applications where the mobile router is used for extended periods, such as using the mobile router as a fixed router.

Recharge the Battery

The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port.
Turn off USB tethering if you only want to charge your mobile router with your computer. For more information, see Turn Off USB Tethering on page 40.
User Manual23Manage Battery Usage and
Charging
Nighthawk M5 5G WiFi 6 Mobile Router

Quick Charge the Battery

The mobile router supports Quick Charge 2.0 technology. You can charge the mobile router battery with a Quick Charge–certified power adapter, which charges the battery up to 75 percent faster than regular power adapters by increasing the charging power.
The current rating on the Quick Charge–certified power adapter must be greater than
1.5A.

Recharge the Battery From a Wall Socket

To recharge the battery from a wall socket:
1.
Attach one end of the micro USB cable to the connector on the right on the mobile router and attach the other end to the wall charger (included).
2. Plug the wall charger into a wall socket. The Battery icon on the LCD indicates that the battery is charging.
Note: The battery continues to charge when the mobile router is powered off.
If your battery does not charge, check the following:
Is the mobile router hot? If you are in a low-coverage area, are transferring a lot
of data, or left the mobile router in a hot location, the internal temperature of the mobile router can rise above 45°C. In these conditions, the rate of battery charging is reduced, or at 50ºC or above the battery cannot be charged due to safety limits with lithium-ion battery technology.
Make sure that the USB cable and the AC wall charger are connected securely
and are working correctly.
If the wall socket is controlled by a switch, make sure that the switch is in the
power-on position.
Charging
User Manual24Manage Battery Usage and
Nighthawk M5 5G WiFi 6 Mobile Router

Recharge the Battery From a Computer USB Port

To recharge the battery from the USB port on your computer:
Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer.
The Battery icon on the LCD indicates that the battery is charging.
Note: The LCD goes into sleep mode after a set time to extend battery life. To wake up the LCD, tap the Power button.

Use the USB Type-C Cable to Charge Only

You can log in to the mobile router and specify a setting so that the USB Type-C cable is used only for charging and not to access the mobile router using a web browser. You might want to do this if you are using the Ethernet port and a wall socket is not available to charge the mobile router.
To specify a USB Type-C cable charge-only setting:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://mywebui.net or http://192.168.1.1. A login window opens.
3. Enter the administrator login password.
Note: The default admin password is unique to your device and is printed on the product label located in the battery compartment During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password.
4. Select Setup > Mobile Router Setup. The Router Setup page displays.
Charging
User Manual25Manage Battery Usage and
Nighthawk M5 5G WiFi 6 Mobile Router
5. In the TETHERING section, select Charge only.
Your settings are saved. When you connect the USB Type-C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile router with a web browser.

Change the LCD Screen Display

You can change the brightness and the time-out for the LCD.

Change the LCD Screen Display Settings From the Touch Screen

To change the LCD screen time-out and brightness from the Touch Screen Select Settings>Screen.
1. To change the screen brightness, select Screen Brightness and then use the slider to specify the brightness.
2.
To configure screen lock, select Passcode and then set Screen Lock to On or Off.
3.
To change the screen time-out, select the number of minutes for the screen time-out.
4.
Set WiFi Info on Home to On or Off.

Change the LCD Screen Display Settings From the NETGEAR Mobile App

To change the LCD screen time-out and brightness:
1. On your smartphone, connect to the mobile router’s WiFi network.
2. Launch the NETGEAR Mobile app.
3. Swipe down. The dashboard displays.
Charging
User Manual26Manage Battery Usage and
Nighthawk M5 5G WiFi 6 Mobile Router
4. Tap Settings. The Settings page displays.
5.
To change the screen brightness, select General and then use the slider to specify the brightness.
6.
To configure screen lock, select Screen Lock and then set Screen Lock to On or Off.
7.
Set WiFi Info on Home to On or Off.

Change the LCD Screen Display Settings From a Web Browser

To change the display screen settings:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://mywebui.net or http://192.168.1.1. A login page displays.
3. Enter the administrator login password. The password is case-sensitive.
The dashboard displays.
4. Select SETTINGS > Advanced Settings > Device. The Device page displays.
5. To change the screen brightness, select Screen Brightness and then use the slider to specify the brightness.
6.
To change the screen time-out, select Time-Out and then select the number of minutes for the screen time-out.
7. Click the Apply button. Your settings are saved.

Battery Tips

The following tips explain best practices for battery usage and care:
Charge batteries in a room-temperature environment, which is generally between
• 68°F and 79° F (20°C and 26°C). Charging might be temporarily disabled if the
battery temperature exceeds 113°F (60°C). If the battery temperature is hot, but less than 113°F (60°C), the battery charges, but at a slower rate than usual.
User Manual27Manage Battery Usage and
Charging
Nighthawk M5 5G WiFi 6 Mobile Router
If a battery exhibits significantly shorter runtime or discharge capacity compared to
• when it was new, it reached the end of its reasonable lifetime. Consider replacing it.
If a battery does not charge or exhibits excessive charging time, it is possible that it
• reached the end of its life and might need to be replaced.
All batteries degrade and lose charge capacity over time as a result of use or storage
• and must eventually be replaced.
Batteries are best stored in a cool, dark, dry place. Avoid storage in direct sunlight
• and in vehicles parked outdoors.
Batteries might get warm while charging and discharging. This is normal behavior
• for all batteries.
Use the AC adapter and the USB cable that came with this device.
Use the latest firmware. Check for updates on a regular basis.
Device performance and runtime are affected by workload or usage. Higher
• workloads or usage can lead to higher battery temperatures and faster battery power consumption.
Streaming large amounts of data affects the power consumption and reduces the
• operating time of the battery.

General Battery Safety

Observe the following guidelines:
Stop using a battery if its case appears damaged, swollen, or compromised. Examples
• include, but are not limited to, leaking, odors, dents, corrosion, rust, cracks, swelling, melting, and scratches.
Do not expose batteries to fire or other heat generating environments.
Do not place the battery or the device in areas that might get hot. Examples include,
• but are not limited to, on or near a space heater, cooking surface, cooking appliance,
iron, radiator, or fireplace.
Do not get the battery or the device wet. Even though it might dry and appear to
• operate normally, the circuitry can slowly corrode and defeat its safety circuitry.
Do not crush, puncture, deform, or put a high degree of pressure on the battery,
• which can cause an internal short circuit, resulting in overheating.
Avoid dropping the battery or the device. Dropping it, especially on a hard surface,
• might cause damage to the battery and the device. If you suspect damage to the battery or the device, replace it.
User Manual28Manage Battery Usage and
Charging
Nighthawk M5 5G WiFi 6 Mobile Router
When the battery is outside the device, do not allow the battery to come in contact
• with metal objects, such as coins, buttons, jewelry, or tools.
Do not disassemble or modify batteries. Do not use a battery for anything other than
• its intended purpose.

Appropriate Batteries and Chargers

Observe the following guidelines:
Use only approved batteries in the device. Purchase only products and accessories
• recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty.
Do not use incompatible batteries and chargers. Some websites and second-hand
• dealers, not associated with reputable manufacturers and carriers, might sell
incompatible or even counterfeit batteries and chargers.
If you are unsure about whether a replacement battery or charger is compatible,
• contact NETGEAR.
Quick Charge 2.0–enabled devices must be paired with Quick Charge 2.0–certified
• adapters.

Battery Disposal

Follow disposal regulations in your region, and handle batteries safely. Observe the following guidelines:
Disposal regulations vary by region. Dispose of old batteries and equipment in
• compliance with your local regulations.
Proper disposal might include recycling programs for batteries, cell phones, or other
• electronic waste.
Do not dispose of batteries in a fire.
Charging
User Manual29Manage Battery Usage and
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