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LTE Broadband 11n Wireless Router MBR1515
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
November 2012
202-11102-01
v1.0
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L TE Broadband 11n Wireless Router MBR1515
Support
Thank you for choosing NETGEAR. T o register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the li
http://support.netgear.com/gen
st of phone numbers at
eral/contact/default.aspx.
Trademarks
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
NETGEAR, the NETGEAR logo, and Connect with Innovation
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. NETGEAR, Inc. All rights reserved.
are trademarks and/or registered trademarks of
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Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Router Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Router Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Router Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Insert the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Router Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .14
Wireless Devices and Security Settings. . . . . .
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Use the NETGEAR genie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Router Dashboard
Add Wireless Devices or Computers
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .17
(BASIC Home Screen). . . . . . . . . . . . . . . . . . . . . . . . .16
to Your Network. . . . . . . . . . . . . . . .17
. . . . . . . . . . . . . . . . . . .14
Chapter 3 NETGEAR genie BASIC Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . .23
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Chapter 4 NETGEAR genie ADVANCED Home
WPS Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Mobile Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
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LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Quality of Service Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 5 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Chapter 6 Administration
Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Set Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Password Recovery . . . . . . . .
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Router Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Module Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 7 Advanced Settings
SIM Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Wireless Repeating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Set Up the Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Set Up a Repeater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Port Forwarding and Port Triggering . . . . . .
Remote Computer Access Basics . . . . . . . .
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . 70
Port Forwarding to Permit External Host
How Port Forwarding Differs from Port Triggering
Set Up Port Forwarding to Local Servers
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Traffic Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
. . . . . . . . . . . . . . . . . . . . . . .68
. . . . . . . . . . . . . . . . . . . . .68
Communications . . . . . . . . . .71
. . . . . . . . . . . . . . . . . 72
. . . . . . . . . . . . . . . . . . . . . . . .72
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Chapter 8 Troubleshooting
Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Troubleshoot Access to the Router Main Menu . . . . . . . . . . . . . . . . . . . . .87
Troubleshoot the ISP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Troubleshoot Internet Browsing . . . . . . . . . .
Troubleshoot a TCP/IP Network Using the Ping Utility. . . . . . . . . . . . . . . .89
Test the LAN Path to Your Router . . . . . . . .
Test the Path from Your Comput
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Restore the Default Configuration and Password . . . . . . . . . . . . . . . . . . .91
er to a Remote Device . . . . . . . . . . . .90
. . . . . . . . . . . . . . . . . . . . .89
. . . . . . . . . . . . . . . . . . . . .89
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Appendix B Wall-Mounting
Appendix C Notification of Compliance
Index
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1. Hardware Setup
Getting to know your router
1
The LTE Broadband 11n Wireless Router MBR1515 provides you with an easy and secure way
to set up a wireless home network with fast access to the Internet over the high-speed Verizon
4G LTE wireless network. It lets you block unsafe Internet content and applications and protects
the devices (computers, gaming consoles, and so on) that you connect to your home network.
If you have not already set up your new router using the inst
this chapter walks you through the hardware setup. Chapter 3, NETGEAR genie BASIC
Settings, expla
This chapter contains the following sections:
• Hardware Features
• Insert the SIM Card
• Position Your Router
For more information about the topics covered in this manual, visit the suppo
http://support.netgear.com/general/contact/default.aspx.
ins how to set up your Internet connection.
allation guide that comes in the box,
rt website at
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Power
Signal Quality
WiFi
4G LTE
WPS
Internet
LAN
Ethernet WAN
Mobile Broadband/WiFi On/Off
Hardware Features
This section outlines the physical aspects of your router.
Position your router upright. Place the router near an AC po
wer outlet in a location where you
can connect the cables you need for your home network. The router must also be located
where you can receive a strong mobile broadband signal while indoors if you are planning to
connect to the Internet using mobile broadband.
Router Front Panel
The router front panel contains control buttons and status LEDs. Use the LEDs to verify
status and connections.
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Table 1 describes each LED and button on the front panel of the router.
Table 1. LED descriptions
LED Activity Description
WPS
Wireless On/Off This button can be used to control the WiFi radio or both the WiFi radio and mobile broadband
Power
Internet
WiFi
Press the WPS button to open a 2-minute window for the router to connect with other
WPS-enabled devices. For more information about this function, see Wi-Fi Protected Setup
(WPS) Method on
radio. Use the router interface to select the options. The default is set for WiFi radio only.
Solid green The router is turned on and operating normally.
Solid amber There has been a power-on self-test failure or device failure.
Off Power is not supplied to the router.
Solid green An Internet connection is established.
Blinking green Data is being transmitted over the Internet connection.
Blinking green and amber There has been a failover from WAN to mobile broadband.
Off No Internet connection is detected.
Solid blue The WiFi local port is initialized.
Blinking blue Data is being transmitted or received over the WiFi link.
page 17.
LAN
WAN
4G LTE
Off The wireless access point is turned off.
Solid green The local Ethernet ports have detected wired links with computers.
Blinking Data is being transmitted or received.
Off No link is detected on the Ethernet LAN ports.
Solid green The Ethernet WAN port has detected an active link.
Blinking Data is being transmitted or received.
Off No link is detected on the Ethernet WAN port.
Solid blue The router is in 4G LTE coverage.
Off No coverage is detected.
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Ethernet LAN ports
Power On/Off button
Power adapter input
Ethernet WAN port
Slot for SIM card
Table 1. LED descriptions (continued)
LED Activity Description
Signal Quality Solid blue Excellent coverage is detected.
Solid green Good coverage is detected.
Solid amber Low coverage is detected.
Off No coverage is detected.
Router Back Panel
The back panel of the router contains port connections.
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Restore
Factory
Router label
Router information
- WPS security PIN
- IMEI or ESN number
- Serial number
- MAC address
Direction of SIM card insertion
with unique
SSID and
passphrase
Settings:
Press for
6 seconds
Default access address, user name,
and password
Router Label
The label on the side of the router shows the router’s MAC address, serial number, security
PIN, IMEI or ESN number , and factory default login informatio n. It also contains th e SSID and
passphrase that are unique to each router.
Restore Factory
Settings
Locate the small hole outlined in red on the side of the router. Insert a paperclip into the hole
and press for 6 seconds. Pressing the Restore Factory Settings button causes the Power
LED to blink briefly. After the button is held down for more than 6 seconds, the Power LED
flashes amber and turns green as the router resets to the factory defaults.
Hardware Setup
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Insert the SIM Card
If your router did not come with a SIM already installed, then gently insert an active Verizon
SIM card into the SIM card slot on the back of the router. You should hear a “click” sound
when the SIM card has been inserted properly. The SIM card can be acquired from your
authorized Verizon wireless retailer.
Position Your Router
The router lets you access your network from anywhere within the operating range of your
wireless network. However, the operating distance or range of your wireless connection can
vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range.
Use the Signal Quality LED on the front panel to position the r
Also for best results, place your router:
• On an upper floor of a multifloor home or office.
• Close to a window but avoiding direct sunlight. A window location gives the best
condition
• Near the center of the area where your computers and other devices operate, and
p
referably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high she
between the router and your other devices to a minimum.
s for receiving a strong 4G signal strength.
lf, keeping the number of walls and ceilings
outer for best signal strength.
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• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal d oor or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
When you use multiple access points, it is better if ad
jacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Hardware Setup
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2. Getting Started with NETGEAR genie
Connecting to the router
2
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
• Router Setup
• Types of Logins and Access
• NETGEAR genie Setup
• Use the NETGEAR genie
• Router Dashboard (BASIC Home Screen)
• Add Wireless Devices or Computers to Your Network
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Router Setup
The router comes with a default configuration. If you want to change from the default
configuration, you can use the NETGEAR genie menus and screens to set up your router
manually. However, before you start the setup process, you have to have your ISP
information available and make sure the laptops, computers, and other devices in the
network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the router.
Types of Logins and Access
This router has separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login
NETGEAR genie on p
ireless network key or password. Your router is preset with a unique wireless
• W
network name (SSID) and password for wireless access. This information is on the label
on the bottom of your router.
logs you in to the router interface from NETGEAR genie. See Use the
age 15 for details about this login.
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser.
To use NETGEAR genie to set up your router:
urn the router on by pressing the On/Off button, if not done yet.
1. T
2. Make sure tha
the preset security settings listed on the bottom label) to your ro ut er .
3. Lau
nch your Internet browser.
• If this session
router, the browser automatically goes to http://192.168.0.1, and the NETGEAR genie
screen displays.
t your device is connected with an Ethernet cable (wired) or wirelessly (with
is the first time you are setting up the Internet connection for your
Getting Started with NETGEA R genie
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admin
********
• If you already used the NETGEAR genie, type http://192.168.0.1 in the address field
for your browser to display the NETGEAR genie screen. See Use the NETGEAR
genie on page 15.
f the browser cannot display the web page:
I
• Make sure that t
wirelessly to the router.
• Make sure that t
• Close and reopen the browser to make sure that the browser does not cache the
revious page.
p
• Browse to h
• If the computer is set to a static or fixed IP address (this type of setting is uncommon),
chang
e the setting to obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure tha
everything correctly.
2. Contact your ISP to verify that you have the correct co
3. Read Ch
contact NETGEAR technical support.
apter 8, Troubleshooting. If problems persist, register your NETGEAR product and
he computer is connected to one of the four LAN Ethernet ports, or
he router is ready to use. Its Power LED should light.
ttp://192.168.0.1.
t you have selected the correct options and typed
nfiguration information.
Use the NETGEAR genie
You can use NETGEAR genie if you want to view or change settings for the router.
1. Launch your browser from a computer or wireless device that is connected to the router.
2. Type h
The login screen displays:
3. Enter admin for the r ou te r user name and password for the rout e r password, both in
lowercase letters.
ttp://192.168.0.1.
Getting Started with NETGEAR genie
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Menus (Click the ADVANCED tab to view more)
Help
Dashboard (Click to view details)
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. See Types of Logins
and Access on page 14
for more information.
Router Dashboard (BASIC Home Screen)
The router BASIC Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the four sections of the dashboard
to view more detailed information. The left column has the menus, and at the top is an
ADVANCED tab that is used to access more menus and screens.
• Home. This dashboard screen displays when you log in to the router.
• Internet. Se
• Wireless.
• Attached Devices. V
t, update, and check the ISP settings of your router.
View or change the wireless settings for your router.
iew the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
con
tent from reaching your computers.
• ADVANCED tab.
Set the router up for unique situations such as when remote access by
IP or by domain name from the Internet is needed. See Chapter 7, Advanced Settings.
Using this tab requires a solid understanding of networking concepts.
Getting Started with NETGEA R genie
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• Help & Support. Go to the NETGEAR support site for information, help, and product
documentation. These links work once you have an Internet connection.
Add Wireless Devices or Computers to Your Network
Choose either the manual or the WPS method to add wireless devices and other equipment
to your wireless network.
Manual Method
To connect manually:
1. Open
2. Look for your net
3. Ente
4. Repe
the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. This
software scans for all wireless networks in your area.
work and select it. If you did not change the name of your network during
the setup process, look for the default WiFi network name (SSID) and select it. The default
SSID is on the product label on the bottom of the rou t er .
r the router password and click Connect. The default router passphrase is on the
product label on the bottom of the r ou t e r.
at steps 1–3 to add other wireless devices.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and o ther devices to
a home network while maintaining security . To use WPS, make sure that all wireless devices
to be connected to the network are Wi-Fi certified and support WPS. During the connection
process, the client gets the security settings from the router so that every device in the
network has the same security settings.
To use WPS to join the wireless network:
If your wireless device supports WPS (Push 'N' Connect), follow these steps:
1. Pre
2. Within 2 minutes, press
3. Repe
ss the WPS button on the router front panel.
the WPS button on your wireless device, or follow the WPS
instructions that came with the device. The device is now connected to your rou te r .
at steps 1–2 to add other WPS wireless devices.
Getting Started with NETGEAR genie
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3. NETGEAR genie BASIC Settings
Your Internet connection and network
3
This chapter explains the features available from the NETGEAR genie BASIC Home screen,
shown in the following figure:
This chapter contains the following sections:
• Internet Setup
• Wireless Settings
• Attached Devices
• Parental Controls
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Internet Setup
The Internet Setup screen is where you view or change ISP information.
1. From the Home screen, select Inte
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Yes. Sele
change the login time-out, enter a new value in minutes.
ct the encapsulation method and enter the login name. If you want to
rnet. The following screen displays:
• No. Enter the accoun
2. Enter the settings for the IP address and DNS server. The default settings usually work fine.
If you have problems wit
3. Click Appl
4. Click Test
1 minute, see Chapter 8, Troubleshooting.
y to save your settings.
to test your Internet connection. If the NETGEAR website does not display within
t and domain names, only if needed.
h your connection, check the ISP settings.
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen.
Which fields display in this screen depends on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Acc
• Domain Name (If required). Enter the domain name provided by your ISP.
ount Name (If required). Ent
might also be called the host name.
NETGEAR genie BASIC Settings
er the account name provided by your ISP. This name
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These fields display when your ISP requires a login:
• Login.
• Password. The
• Idle T
The login name provided by your ISP. This name is often an email address.
password that you use to log in to your ISP.
imeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This value determines how long the router keeps the Internet connection active
after no Internet activity from the LAN. Entering a value of 0 (zero) means never log out.
Internet IP Address.
• Get Dyn
amically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use S
tatic IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
Domain Name Server (DNS) Address. The
DNS server is used to look up site addresses
based on their names.
• Get
Automatically from ISP. Your ISP uses DHCP to assign your DNS se rvers. Your ISP
automatically assigns this address.
• Use Th
ese DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your
ISP primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address.
The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They then accept traffic only from the MAC address of that
computer. This feature allows your router to use your computer’s MAC address (this process
is also called cloning).
• Use Defau
• Use Compu
lt Address. Use the default MAC address.
ter MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer that is allowed by
the ISP.
• Use Th
is MAC Address. Enter the MAC address that you want to use.
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Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the WiFi network name (SSID),
network key (p
You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
NETGEAR recommends that you do not change your preset security settings. If you do
decide to change your preset security settings, make a note of the new settings and store it in
a safe place where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, yo
computer with a wired connection to access the router.
assword), and security option (encryption protocol) are preset in the factory.
device to protect and maximize your wireless security.
u are disconnected when you click Apply. To avoid this problem, use a
To view or change basic wireless settings:
1. On the BASIC Home
The screen sections, settings, and procedures are explained in the following sections.
screen, select Wireless to display the Wireless Settings screen.
2. Make any changes that are needed, and click Appl
3. Set up and
wirelessly. If they do not, check the following:
test your wireless devices and computers to make sure that they can connect
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21
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• Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover.
• Does
• If you are n
your wireless device or computer appear on the Attached Devices screen? If it
does, it is connected to the network.
ot sure what the network name (SSID) or password is, look on the label on
the bottom of your router.
Wireless Settings Screen Fields
Wireless Network
The b/g/n and a/n notation references the 802.11 standards of conformance. For example,
the 2.4 b/g/n conforms to 802.11b, 802.11g, and 802.11n at the 2.4 GHz radio frequency.
Enable SSID Broadcast. This fea
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check
box, and click Apply.
Name (SSID). The
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this setting.
Region Selection.
In the United States, the region is fixed to United States and is not changeable.
SSID is also known as the wireless network name. Enter a 32-character
The location where the router is used. Select from the countries in the list.
ture allows the router to broadcast its SSID so wireless
Channel.
through 13. (For products in the North America market, only Channels 1 through 11 can be
operated.) Do not change the channel unless you experience interference (shown by lost
connections or slow data transfers). When interference happens, experiment with different
channels to see which is the best.
Mode. Up to
the network. g & b supports up to 54 Mbps. The 300 Mbps setting allows 802.11n devices to
connect at this speed.
This setting is the wireless channel used by the gateway. Enter a value from 1
145 Mbps is the default and allows 802.11n and 802.11g wireless devices to join
Security Options
The Security Options section of the Wireless Settings screen lets you change the security
option and passphrase. NETGEAR recommends that you do not change the security
option or passphrase, but if you want to change these settings, the following section
explains how. Do not disable security.
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Change WPA Security Option and Passphrase
1. Under Security Options, select the WPA option you want.
2. In the Passphrase field that displays when you select a WPA security option, enter the
network key (passphrase) that you want to use. It is a text string from 8 to 63 characters.
Attached Devices
You can view all computers or devices that are currently connected to your network here.
From the BASIC Home screen, select Attached Devices to display the following screen:
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network.
• # (number). Th
• IP Address. The
network. This number can change when a device is disconnected and rejoins the
network.
• Device Name. If the
• MAC Address. The
address is typically shown on the product label.
You can click Refre
e order
sh to update this screen.
in which the device joined the network.
IP address that the router assigned to this device when it joined the
device
unique MAC address for each device does not change. The MAC
name is known, it is shown here.
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Parental Controls
The first time you select Parental Controls from the BASIC Home screen, you are
automatically directed to the Internet, where you can learn more about Live Parental Controls
or download the application. The following screen displays:
To set up Live Parental Controls:
1. Select Parental Controls
2. Click either the W
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management
After installation, Live Parental Controls automatically starts.
indows Users or Mac Users button.
on the dashboard screen.
utility.
4. Click Next, read the note, and click Next again to proceed.
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Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
5. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, lea
• If you do not have an
OpenDNS account, select the No radio button.
ve the Yes radio button selected.
If you are creating an account, the following screen displays:
• Fill in the fields and click Next.
After you log on or create your account, the filtering level screen displays:
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6. Select the radio button for the filtering level that you want and click Next.
7. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
Enabled.
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4. NETGEAR genie ADVANCED Home
Specifying custom settings
This chapter explains the features available from the NETGEAR genie ADVANCED Home
screen, shown in the following figure:
4
This chapter contains the following sections:
• WPS Wizard
• Setup Menu
• Broadband Settings
• Mobile Broadband Settings
• WAN Setup
• LAN Setup
• Quality of Service Setup
Some selections on the ADVANCED Home screen are described in separate chapters:
• Se
• Administration. See Chapte
• Advanced Setup. See Cha
curity. See Chapt
er 5, Security.
r 6, Administration.
pter 7, Advanced Settings.
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WPS Wizard
The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer)
to your network. On the client device, you have to either press its WPS button or locate its
WPS PIN.
To use the WPS Wizard:
1. Select ADVA
2. Click Next.
wireless device or computer).
You can use either the push button or PIN method.
NCED > WPS Wizard.
The following screen lets you select the method for adding the WPS client (a
3. Select either Push Button or PIN Number.
• T
o use the push button method, either click the WPS b
the WPS button on the side of the router. Within 2 minutes, go to the wireless client
and press its WPS button to join the network without entering a password.
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28
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• To use the PIN method, select the PIN Number radio button, enter the client security
PIN, and click Next.
Within 2 minutes, go to the client device and use its WPS software to jo in the network
without entering a password.
The router attempts to add the WPS-capable device. The WPS LED on the front of the
router blinks gr
green, and the router WPS screen displays a confirmation message.
4. Repeat Step 2 and Step 3 to add another WPS client to your network.
een. When the router establishes a WPS connection, the LED is solid
Setup Menu
Select ADVANCED > Setup to display the Setup menu. The following selections are
available:
• Broadb
Broadband Settings on p
• Mobile Broadband Settings. Configure th
See Mobile Broadband Settings on p
• Ethernet Broadband Settings. Th
screen that you can access from the dashboard on the BASIC Home screen. See Internet
Setup on page 19
• Wireless Setup. This menu item is a shortcut to the sa
you can access from the dashboard on the BASIC Home screen. See Wireless Settings
on page 21.
• WAN Setu p. Intern
• LAN Setup. Local are
• QoS Setup.Quality of Service (QoS) setup
and Settings. Config
.
et (WAN) setup. See WAN Setup on page 32.
a network (LAN) setup. See LAN Setup on page 35.
ure the Internet connection mode of your router. See
age 30.
e access to your mobile broadband account.
age 30.
is menu item is a shortcut to the same Internet Setup
me Wireless Settings screen that
. See Quality of Service Setup on page 38.
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Broadband Settings
The Broadband Settings screen lets you select the Internet connection mode of your router.
To select your Internet connection mode:
1. Select ADVA
Your Internet connection choices include the following:
• Use Ethernet connectio
• Always use Mobile
• Always use Ethernet con
NCED > Setup > Broadband Settings to view the following screen:
n first and if fail use mobile broadband connection
Broadband connection
nection
2. Click Apply to save your selection.
Mobile Broadband Settings
The Mobile Broadband Settings screen lets you configure the access to your mobile
broadband account.
Note: Connecting to the mobile broadband network requires an active
broadband service account.
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To configure your mobile broadband account access:
1. Select ADVANCED > Setup > Mobile Broadband Settings to view the following
screen:
The following settings are provided:
• User Name. The
• Password. The accou
• Country. Th
• Internet Service Provider. The
account login user name.
nt password for authentication.
e country where mobile broadband service is provided.
Internet service provider of the 4G network.
• PIN code. The PIN code of the SIM card if the PIN has been enabled.
• Access Number. The p
hone number of the remote site.
• APN. The access point name.
• PDP Type. The type of packet data protocol.
• Connect automatically at startup. When this check box is selected, the modem
a
utomatically connects to the network when powered up. This check box should be
selected after login information is provided.
• Reconnect automatically when connection is lost. When t
his check box is
selected, the modem attempts to reconnect to the network when the connection is
lost. Under normal situations, this setting should be selected.
• Roa
ming automatically . When this ch
eck box is checked, the unit might roam to any
available operator in range and might incur roaming charges.
• Wireless Button Configuration. Choo
se whether you want the WPS button to
control WiFi only or both WiFi and wireless broadband.
• Connection Status. Th
e status of the current WAN port.
2. Click Appl
y to save your settings.
3. Click Connect when you want
NETGEAR genie ADVANCED Home
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4. Click Disconnect when you want to disconnect manually from the current network.
WAN Setup
The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the
maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN
(Internet) port. Select ADVANCED > Setup > WAN Setup to view the following screen:
• Disable Port Scan and DoS Protection. DoS protection protects your LAN against
denial of service attacks such as Syn flood, Smurf Attack, Ping of Death , Teardrop Attack,
UDP Flood, ARP Attack, S poofing ICMP, Null Scan, and many others. This setting should
be disabled only in special circumstances.
• Default DMZ Server. This feature is somet
games or videoconferencing. Be careful when using this feature because it makes the
firewall security less effective. See Default DMZ Server on p
• Respond to Ping on I
Internet, select this check box. Use this only as a diagnostic tool because it allows your
router to be discovered. Do not select this check box unless you have a specific reason.
• MTU Size (in by
networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs, you might
need to reduce the MTU. This reduction is rarely required, and should not be done unless
you are sure that it is necessary for your ISP connection. See Change the MTU Size on
page 33.
• NAT Filtering. Network Address Translation (NAT) determines how the
inbound traffic. Secured NAT provides a secured firewall to protect the computers on the
LAN from attacks from the Internet but might prevent some Internet games, point-to-point
applications, or multimedia applications from functioning. Open NAT provides a much
less secured firewall but allows almost all Internet applications to function.
nternet Port. If you want the router to respond to a ping from the
tes). Th
e normal MTU (maximum transmit unit) value for most Ethernet
imes helpful when you are playing online
age 33 for more details.
router processes
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WARNING:
• Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG. Selecting
this check box to turn off the SIP ALG helps your VoIP devices create and accept calls
through the router.
Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one local
computer can run the application correctly if that computer’s IP address is entered as the
default DMZ server.
DMZ servers pose a security risk. A computer designated as the
default DMZ server loses firewall protection from exploits on the
Internet. Once compromised, the DMZ server computer attacks
other computers on your network.
Incoming traffic from the Internet gets discarde d by the router un less the traffic is a response
to one of your local computers or a service that you have configured in the Port
Forwarding/Port Triggering screen. Instead of discarding this traffic, you can have it
forwarded to one computer on your network. This computer is called the default DMZ server.
To set up a default DMZ server:
1. On the
2. T
3. Click App
WAN Setup screen, select the Default DMZ Server check box.
ype the IP address.
ly .
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmit s.
When one network device communicates across the Internet with another, the data packets
travel through many devices along the way. If any device in the data path has a lower MTU
setting than the other devices, the data packets have to be split or “fragmented” to
accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is of
the value might fix one problem but cause another. Leave MTU unchanged unless one of
these situations occurs:
ou have problems connecting to your ISP or other Internet service, and the technical
• Y
support of either the ISP or NETGEAR recommends changing the MTU setting. These
web-based applications might require an MTU change:
- A secu
re website that does not open, or displays only part of a web page
ten just the default value, and changing
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- Yahoo email
- MSN porta
l
- America Online DSL service
• You use VPN and have severe performance problems.
• You used a program to optimize MTU for p
erformance reasons, and now you have
connectivity or performance problems.
Note: An incorrect MTU setting causes Internet communication problems
such as the inability to access certain websites, frames within
websites, secure login pages, and FTP or POP servers.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are
willing to experiment, you can gradually reduce the MTU from the maximum value of 1500
until the problem goes away. The following table describes common MTU sizes and
applications.
Table 2. Common MTU sizes
MTU Application
1500 The largest Ethernet packet size and the default value. This value is the typical setting for
non-PPPoE, non-VPN connections and is the default value for NETGEAR routers,
adapters, and switches.
1492 Used in PPPoE environments.
1472 Maximum size to use for pinging. (Larger packets are fragmented.)
1468 Used in some DHCP environments.
l att
1460 Usable by AOL if you do not have large emai
1436 Used in PPTP environments or with VPN.
1400 Maximum size for AOL DSL.
576 Typical value to connect to dial-up ISPs.
To change the MTU size:
1. Select ADVA
NCED > Setup > WAN Setup.
achments, for example.
2. In the MTU Size field, enter a new size from 64 through 15 00.
3. Click Apply to save the settings.
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LAN Setup
The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host
Configuration Protocol (DHCP) and Routing Information Protocol (RIP).
The router is shipped preconfigured to use private IP addresses on the LAN side and to act
as a DHCP server
AN IP address. 192.168.0.1
• L
. The router’
s default LAN IP configuration is:
• Subnet mask. 255
These addresses are part of the designated private
and should be suitable for most applications. If your network uses a different IP addressing
scheme, then make those changes in the LAN Setup screen.
Note: If you change the LAN IP address of the router while connected
through the browser , you are d isconnected. You have to open a new
connection to the new IP address and log in again.
To change the LAN settings:
1. Select ADVANCED
.255.255.0
address range for use in private networks
> Setup > LAN Setup to display the following screen:
2. Enter the settings that you want to customize. These settings are described in LAN Setu p
Screen Settings on p
3. Click Appl
y to save your changes.
age 36.
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LAN Setup Screen Settings
LAN TCP/IP Setup
• IP Address. The LAN IP address of the router.
• IP Sub
IP subnet mask allows a device to know which other addresses are local to it, and which
have to be reached through a gateway or router.
• RIP D
information with other routers. This setting controls how the router sends and receives
RIP packets. Both is the default setting. With the Both or Out Only setting, the router
broadcasts its routing table periodically. With the Both or In Only setting, the router
incorporates the RIP information that it receives.
• RIP V
packets that the router sends. It recognizes both formats when receiving. By default, the
RIP function is disabled.
net Mask. The LAN subnet mask of the router. Combined with the IP address, the
irection. Router Information Protocol (RIP) allows a router to exchange routing
ersion. This setting controls the format and the broadcasting method of the RIP
RIP-1 is universally su
unusual network setup.
RIP-2 ca
format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.
rries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2
pported. It is adequate for most networks, unless you have an
Use Router as a DHCP Server
This check box is selected so that the router functions as a Dynamic Host Configuration
Protocol (DHCP) server.
• S
tarting IP Address. Specify the start of the range for the pool of IP addresses in the
same subnet as the router.
• Ending IP Addres
same subnet as the router.
s. Specify the end of the range for the pool of IP addresses in the
Address Reservation
When you specify a reserved IP address for a computer on the LAN, that computer receives
the same IP address each time it accesses the router’s DHCP server. Assign reserved IP
addresses to servers that require permanent IP settings.
Use the Router as a DHCP Server
By default, the router functions as a DHCP server, allowing it to assign IP, DNS server, and
default gateway addresses to all computers connected to the router’s LAN. The assigned
default gateway address is the LAN address of the router. The router assigns IP addresses to
the attached computers from a pool of addresses specified in this screen. Each pool address
is tested before it is assigned to avoid duplicate addresses on the LAN. For most
applications, the default DHCP and TCP/IP settings of the router are satisfactory.
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You can specify the pool of IP addresses that are assigned by setting the starting IP address
and ending IP address. These addresses should be part of the same IP address subnet as
the router’s LAN IP address. Using the default addressing scheme, you should define a
range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the
range for devices with fixed addresses.
a
The router delivers the following p
rameters to any LAN device that requests DHCP:
• An IP address from the range you have defined
• Subnet mask
• Gateway IP address (the ro
uter’s LAN IP address)
• Primary DNS server (if you en
tered a primary DNS address in the Internet Setup screen;
otherwise, the router’s LAN IP address)
• Secondary DNS server (if you
entered a secondary DNS address in the Internet Setup
screen)
To use another device on your network as the DHCP server, or to manually configure the
network settings
of all of your computers, clear the Use Router as DHCP Server check box
and click Apply. Otherwise, leave this check box selected. If this service is not enabled and
no other DHCP server is available on your network, you have to set your computers’ IP
addresses manually or they are not able to access the router.
Address Reservation
When you specify a reserved IP address for a computer on the LAN, that computer always
receives the same IP address each time it accesses the router’s DHCP server. Reserved IP
addresses should be assigned to computers or servers that require permanent IP settings.
To reserve an IP address:
1. In the Address Reservation section of the screen, click the Add
following screen:
button to display the
2. In the IP Address field, type the IP addres s to assign to t he comput er o r server. (Choose an
IP address from the router’s LAN subnet, such as 192.168.1.x.)
3. Type the MAC address of the computer or server.
Ti
p: If the computer is already on your net
work, you can copy its MAC
address from the Attached Devices screen and paste it here.
4. Click Appl
y to enter the reserved address into the table.
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The reserved address is not assigned until the next time the computer contacts the
router’s DHCP server. Reboot the computer, or access its IP configuration and force a
DHCP release and renew.
To edit or delete a reserved address entry, select the radio button next to the reserved
addres
s you want to edit or delete. Then click Edit or Delete.
Quality of Service Setup
Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of
traffic ahead of others. The router can provide QoS prioritiza tion over the wireless link and on
the Internet connection. To configure QoS, use the QoS Setup screen.
Select ADVANC
ED > Setup > QoS Setup to display the following screen:
Enable WMM QoS for Wireless Multimedia Applications
WMM (Wireless Multimedia) is a subset of the 802.1 1e standard. WMM allows wireless traf fic
to have a range of priorities depending on the type of data. Time -dependent information, such
as video and audio, has a higher priority than normal traffic. For WMM to function correctly,
wireless clients have to support WMM also.
WMM QoS is enabled by default. You can disable it in the QoS Setup screen by clearing the
Enable WMM (W
i-Fi multimedia) settings check box and clicking Apply.
Turn Internet Access QoS On
Enable this feature for the QoS function to prioritize Internet traffic.
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Manage the QoS Priority Rules
Select ADVANCED > Setup > QoS Setup and click the Setup QoS rule button to display
the following screen:
For applications such as online gaming, an Ethernet LAN port, or a specified MAC address
that already appears in the list, modify the priority level by selecting it and then clicking Edit.
Click Delete to erase the priority rule.
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You can also define the priority policy for each online game, application, LAN port, or the
computer’s MAC address by clicking Add Priority Rule.
For Applications or Online Gaming
To set up the priority for an application or online gaming:
1. From the Priority Category list,
select Applications or Online Gaming.
2. Select the Internet application or game from one of the lists.
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3. Select the priority level: Highest, High, Normal, or Low.
4. In the QoS Policy for
5. Click Appl
y .
field, type the name for this rule.
For an Ethernet LAN Port
To set up the priority for computers connected to a LAN port:
1. From the Priority Category list, select Ethernet LAN Port.
2. Select the number of the LAN port for which you want to specify the priority level.
3. Select the
priority level: Highest, High, Normal, or Low.
4. You can also type the name for this rule in the QoS Po licy for field.
5. Click Appl
y .
For a MAC Address
To set up the priority for a specified computer through its MAC address:
1. From the Priority Category list, select MAC A
ddress.
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2. Click Refresh to update the list of those computers already connected to the router.
3. Select the entry’
s radio button in the table.
4. Modif
5. Select the prio
6. Y
y the information in the MAC Address and Device Name fields.
rity level: Highest, High, Normal, or Low.
ou can also type the name for this rule in the QoS Policy for field.
7. Click Edit or Add.
8. Click Apply .
Edit or Delete an Existing QoS Policy
To edit or delete a QoS policy:
1. Select ADV
2. Select the rad
• Click Delete to remove the QoS policy
• Click Edit t
change the policy settings.
3. Click Apply in
ANCED > QoS Setup to display the QoS Setup screen.
io button next to the QoS policy to edit or delete, and do one of the following:
o edit the QoS policy. Follow the instructions in the preceding sections to
the QoS Setup screen to save your changes.
.
NETGEAR genie ADV ANCED Home
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5. Security
Keeping unwanted content out of your network
5
This chapter explains how to use the basic firewall features of the router to prevent objectionable
content from reaching the computers and other devices connected to your network.
This chapter includes the following sections:
• Keyword Blocking of HTTP Traffic
• Block Services (Port Filtering)
• Schedule Blocking
• Security Event Email Notifications
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Keyword Blocking of HTTP Traffic
Use keyword blocking to prevent certain types of HTTP traffic from accessing your network.
The blocking can be always or according to a schedule.
A
1. Select ADV
NCED > Security > Block Sites to display the following screen:
2. Select one of the keyword blocking options:
• Per Schedule. T
• Always. Turn o
3. In the keyword field, enter a keyword or domain, click Ad
The keyword list supports up to 32 entries. Here are some sample entries:
• Specify XXX to block http://www
• Specify .com if you want to allow only sites with domain
• Enter a period
To delete a keyword or domain:
1. Select the keyword
2. Click Delete and Appl
To specify a trusted computer:
You can exempt one trusted computer from blocking and logging. The computer you
has to have a fixed IP address.
ru
1. In the T
2. Click Apply to
sted IP Address field, enter the IP address.
urn on keyword blocking according to the Schedule screen settings.
n keyword blocking all the time, independent of the Schedule screen.
d Keyword, and click Apply .
.badstuff.com/xxx.html.
suffixes such as .edu or .gov.
(.) to block all Internet browsing access.
you want to delete from the list.
y to save your changes.
save your changes.
exempt
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Block Services (Port Filtering)
Services are functions performed by server computers at the request of client computers. For
example, web servers serve web pages, time servers serve time and date information, and
game hosts serve data about other players’ moves. When a computer on the Internet sends
a request for service to a server computer, the requested service is identified by a service or
port number. This number appears as the destination port number in the transmitted IP
packets. For example, a packet that is sent with the destination port number 80 is an HTTP
(web server) request.
The service numbers for many common protocols are defin
Task Force (IETF at http://www.ietf.org/) and published in RFC1700, “Assigned Numbers.”
Service numbers for other applications are typically chosen from the range 1024–65535 by
the authors of the application. Although the router already holds a list of many service port
numbers, you are not limited to these choices. You can often determine port number
information by contacting the publisher of the application, by asking user groups or
newsgroups, or by searching.
The Block Services screen lets you add and block specific Internet services by co
your network. This feature is called service blocking or port filtering. To add a service for
blocking, first determine which port number or range of numbers the application uses.
To block services:
1. Select ADVANCED > Security > Block Services to displa
ed by the Internet Engineering
mputers on
y the following screen:
2. Select either Per Schedule or Always to enable service blocking, and click Apply. If you
selected Per Schedule, specify a time period in the Schedule screen as described in
Schedule Blocking on pag
e 47.
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3. Click Add to add a service. The Block Services Setup screen displays:
4. From the Service Type list, select the application or service to allow or block. The list already
displays several common services, but you are not limited to these choices. To add any
additional services or applications that do not already appear, select User Defined.
5. If you know that the application uses either T
CP or UDP, select the appropriate protocol. If
you are not sure, select Both.
6. Enter the
starting and ending port numbers. If the application uses a single port number,
enter that number in both fields.
7. Select the radi
o button for the IP address configuration you want to block, and enter the IP
addresses. You can block the specified service for a single computer, a range of computers
with consecutive IP addresses, or all computers on your network.
8. Click Add to enable
your Block Services Setup selections.
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Schedule Blocking
You can specify the days and time that you want to block Internet access.
To schedule blocking:
1. Select ADVANCED
2. Set up the schedule for blocking keywords and services.
• Days to Block. Select days on which you
appropriate check boxes, or select Every Day to select the check boxes for all days.
• Time of day to block.
for 24-hour blocking.
> Security > Schedule to display the following screen:
want to apply blocking by selecting the
Select a start and end time in 24-hour format, or select All Day
3. Select your time zone fro
adjust for daylight savings time check box.
4. Click Appl
y to save your settings.
m the list. If you use daylight saving time, select the Automatically
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Security Event Email Notifications
To receive logs and alerts by email, provide your email information in the E-mail screen, and
specify which alerts you want to receive and how often.
To set up email notifications:
1. Select ADVA
2. To receive email logs and alerts from the rou te r , select the Turn E-mail Notification On
check box.
3. In the Your Outgoing Mail Server field, enter the name of your ISP outg
server (such as mail.myISP.com). You might be able to find this information in the
configuration screen of your email program. When you leave this field blank, log and alert
messages do not get sent by email.
NCED > Security > E-mail to display the following screen:
oing (SMTP) mail
4. Enter the email address to which logs and alerts are sent in the Send to This E-mail Address
ld. This email address is also used for the From address. When you leave this field blank,
fie
log and alert messages do not get sent by email.
5. If your outgoing email server requires authentication, select the My Mail Server requires
au
thentication check box. Fill in the User Name and Password fields for the outgoing email
server .
6. You can have email alerts sent immediately when someone attempts to visit a blocked site,
and
you can specify that logs are sent automatically.
If you select the Weekly, Daily, or Hourly option and the log fills up before the specified
period, the log
sent, the log is cleared from the router’s memory. If the router cannot email the log file, the
log buffer might fill up. In this case, the router overwrites the log and discards it s cont ent s.
7. Click Apply to save your settings.
is automatically emailed to the specified email address. After the log is
Security
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6. Administration
Managing your network
6
This chapter describes the router settings for administering and maintaining your router and
home network.
• Se
• Se
• Se
This chapter includes the following sections:
• Router Status
• Logs
• Backup Settings
• Set Password
• Diagnostics
e Attached Devices on page 23 to view all computers or devices that are currently
connected to your network.
e Remote Management on page 79 for information about upgrading or checking the
status of your router over the Internet.
e Traffic Meter on page 82 for information about monitoring the volume of Internet
traffic passing through your router’s Internet port.
• Router Upgrade
• Module Upgrade
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Router Status
Use the Router St atu s screen to check the current settings and st atistics for you r router. This
screen shows you the current settings. If something needs to be changed, change it on the
relevant screen.
To view router status and usage information:
1. Select ADVANCE
The following status information is displayed:
• Active Connection. T
• Account Ve
• Firmware Version. The version of the router firmware. It changes if you upgrade the
router firmwa
• Ethernet Port. The curre
D > Administration > Router Status to display the following screen:
he current WAN interface used by the router.
rsion. The router model.
re.
nt settings of Ethernet broadband port.
- MAC Address. The
physical address used by the Ethernet (WAN) port of the router.
- IP Address. The IP
address is shown or the address is 0.0.0, the router cannot connect to the
Internet.
- Ne
- IP Subnet Mask. The IP sub
- Gateway IP Address. The IP
twork T ype.
the value is DHCP Client, the router obtains an IP address dynamically from the
ISP.
router.
Media Access Control address. This address is the unique
address used by the Internet (WAN) port of the router. If no
This shows if the router is using a fixed IP address on the WAN. If
net mask used by the Internet (WAN) port of the
address used by the router.
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- Domain Name Server. The Domain Name Server addresses used by the router.
A Domain Name Server translates human-language URLs such as
www.netgear.com into IP addresses.
• Mobile
Broadband Modem. This section shows the properties of the mobile
broadband modem.
- Modem Identity. Shows th
- Mo
dem SW version. The software version of the modem.
e modem in use.
- Mo
- IMEI.
- Op
- Netwo
dem driver version. The driver version of the modem.
International Mobile Equipment Identity. The unique identity of the modem.
erator. The ISP for the broadband wireless network.
rk mode. The mode of the current network the modem is connected to.
This mode is dependent on coverage and distance from the cell site.
• W
ireless Broadband Port. The current settings of mobile broadband port.
- Connecti
on Status. This setting shows the status of the wireless broadband
connection.
- IP Address.
The IP address used by the Internet (WAN) port of the router. If no
address is shown or the address is 0.0.0, the router cannot connect to the
Internet.
- Protocol. T
his shows if the router is using a fixed IP address on the WAN. If the
value is DHCP Client, the router obtains an IP address dynamically from the ISP.
- IP Subnet Mask. The IP subne
t mask used by the Internet (WAN) port of the
router.
- Domain Name Server. The
Domain Name Server addresses used by the router.
A Domain Name Server translates human-language URLs such as
www.netgear.com into IP addresses.
• LA
N Port. These values are the current settings, as set in the LAN Setup screen.
- MAC Address.
The Media Access Control address. This address is the unique
physical address used by the Ethernet (LAN) port of the router.
- IP Address.
The IP address used by the Ethernet (LAN) port of the router. The
default is 192.168.0.1.
- DHC
P. Identifies whether the router’s built-in DHCP server is active for the
LAN-attached devices.
- IP Subnet
• W
ireless Port. These values are the current settings, as set in the Wireless Settings
Mask. The subnet mask associated with the LAN IP address.
screen.
- Name (SSID). Th
e SSID of the router.
- Region.
- Channel. The current
- W
ireless AP. Indicates if the access point feature of the router is enabled or not.
The location (country).
channel in use.
If not enabled, the WiFi LED on the front panel is off.
- Bro
adcast Name. Indicates if the router is broadcasting its SSID.
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2. Click Show Statistics to see router performance statistics such as the number of packets
sent and number of packets received for each port.
• System Up Time. The time elapsed since the router was last restarted.
• Port. The sta
tistics for the WAN (Internet) and LAN (Ethernet) ports. For each port,
the screen displays:
- Status. The
- TxPkts. Th
link status of the port.
e number of packets transmitted on this port since reset or manual
clear.
- RxPkts. The n
- Collisions. T
umber of packets received on this port since reset or manual clear.
he number of collisions on this port since reset or manual clear.
- Tx B/s. The current transmission (outbound) bandwidth used on the WAN and
LAN port
- Rx B/s. The current r
s.
eception (inbound) bandwidth used on the WAN and LAN
ports.
- Up Time. T
- Poll Interval. The in
he time elapsed since this port acquired the link.
terval at which the statistics are updated in this screen.
To change the polling frequency , enter a time in seconds in the Poll Interval field, and click
Set Interval.
To stop the polling entirely, click St
p.
o
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3. Click Connection Status to see information about your current connection.
• Mobile Broadband Status.
- Connection S
tatus. The status of the Internet connection.
- Received Signal Quality (in dBm).
number indicates good signal quality.
- Bytes Tr
ansmitted. The number of bytes transmitted in the most recent
connection session.
- Bytes Received
. The number of bytes received in the most recent connection
session.
- Tx B/s. The transmission rate.
-
Rx B/s. The receiving ra
- System Up
time. Time elapsed since the last reboot.
- Connection Duration. L
te.
ength of the current connection.
• Connection Status.
-
IP Address. The IP ad
- Subnet Mask. The subnet
dress that is assigned to the router.
mask that is assigned to the router.
- Default Gateway. The IP address f
communicates with.
- DNS Server. The IP a
ddress of the Domain Name Service server that provides
translation of network names to IP addresses.
Modem radio reception. A small, negative
or the default gateway that the router
To change the polling frequency, enter a time in seconds in
click Set Interval.
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53
the Poll Inter
val field, and
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To stop the polling entirely, click Stop.
The Close Window button closes the Connection Status screen.
Logs
The log is a detailed record of the websites you have accessed or attempted to access. If you
have set up content filtering on the Block Sites screen, the Logs screen shows you when
someone on your network tried to access a blocked site. If you have email notification on , you
receive these logs in an email message. If you do not have email notification set up, view the
logs here.
Select ADV
To refresh the log screen, click the Refresh button.
To clear the log entries, click the Clear Log bu
ANCED > Admi
nistration > Logs. The Logs screen displays.
tton.
To email the log immediately , click the Send Log b
your email settings.
utton. This feature can be useful for testing
Backup Settings
The configuration settings of the router are stored within the router in a configuration file. You
can back up (save) this file to your computer, restore it, or reset it to the factory default
settings.
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WARNING:
Back Up Settings
To back up the router’s configuration settings:
1. Select ADVANCED
screen:
2. Click Back Up to save a copy of the current settings.
3. Choose a location to store the .cfg f ile that is on a computer on your network.
> Administration > Backup Settings to display the following
Restore Configuration Settings
To restore configuration settings that you backed up:
1. Enter the full path to the file on your network, or click the Br
2. When you have locat
When the restoration is complete, the router reboots.
Do not interrupt the reboot process.
ed the .cfg file, click the Restore button to upload the file to the router.
owse button to find the file.
Erase
Under some circumstances (for example, when you move the route r to a d if fe rent network or
when you have forgotten the password), you might want to erase the configuration and
restore the factory default settings.
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You can either use the Restore Factory Settings button on the back of the router (see Factory
Default Settings on p
age 93), or you can click the Erase button in this screen.
Erase sets the user name to admin, the password to p
192.168.1.1, and enables the router’s DHCP.
assword, and the LAN IP address to
Set Password
This feature allows you to change the default password that is used to log in to the router with
the user name admin.
This change of password is not the same as changing the p assword for wirele ss access. The
el on
lab
password for wireless access (see Router Label on p
To set the password for the user name admin:
1. Select ADVA
the bottom of your router shows your unique wireless network name (SSID) and
age 10).
NCED > Administration > Set Password to display the following screen:
2. Type the old password, and type the new password twice in the fields on this screen.
3. If you want to be able to recover the password, select the Ena
check box.
4. Click Apply so that
your changes take effect.
ble Password Recovery
Password Recovery
NETGEAR recommends that you enable password recovery when you change the password
for the router’s user name of admin. Then you have an easy way to recover the password
when it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and
Chrome browsers, but not in the Safari browser.
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To set up password recovery:
1. Select the Enable Password Recovery check box.
2. Select two security questi
3. Click Appl
y to save your changes.
ons, and provide answers to them.
When you use your browser to access the router, the
recovery is enabled, when you click Cancel, the password recovery process starts. You can
then enter the saved answers to the security questions to recover the password.
login screen displays. If password
Diagnostics
Use the Diagnostics screen to perform various diagnostics. For normal operation, these tests
are not required.
To run the diagnostics:
Select ADVA
NCED > Administration > Diagnostics to display the following screen:
Ping an IP address. Use this test to send a ping packet request to the specified IP address.
This procedure is often used to test a connection. If the request times out because no reply is
received, this result usually means that the destination is unreachable. However, some
network devices can be configured not to respond to a ping.
Perform a DNS Lookup. A DNS (Domain Name Server) convert
example, www.netgear.com) to an IP address. If you need the IP address of a web, FTP,
mail, or other server on the Internet, you can do a DNS lookup to find the IP address.
Display the Routing Table. This opera
information gets used by technical support and other staff who understand routing tables.
tion displays the internal routing table. This
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57
s the Internet name (for
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Reboot the Router. Use this button to perform a remote reboot (restart). You can use this
procedure when the router seems to have become unstable or is not operating normally.
Note: Rebooting breaks any existing connections either to the router (such
as this one) or through the router (such as LAN users accessing the
Internet). However, connections to the Internet are automatically
reestablished when possible.
Save diagnostics information. Use this button to view the diagnostics information.
Router Upgrade
The router firmware (routing software) is stored in flash memory. Y ou can up date the firmware
from the Administration menu on the ADV ANCED t ab. You might see a message at the top of
the NETGEAR genie screens when new firmware is available for your product.
You can use the Check button on the Router Update screen to check and update to the latest
firmware for your p
To check for new firmware and update your router:
1. Select ADVANCED >
roduct when ne
Administration > Router Update to display the following screen:
w firmware is available.
2. Click Check.
The router finds new firmware information if any is available.
3. Click Yes to update
and locate the firmware you downloaded (the file ends in .img).
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WARNING:
When uploading firmware to the router, do not interrupt the web
browser by closing the window, clicking a link, or loading a new
page. If the browser is interrupted, it could corrupt the firmware.
When the upload is complete, your router restarts. The upgrade process typically takes
about 1 minute. Read the new firmware release notes to determine whether you need to
reconfigure the router after upgrading.
Module Upgrade
The module firmware (broadband mobile software) is stored in flash memory. You can
upgrade the firmware from the Administration menu on the ADVANCED tab. You might see a
message at the top of the NETGEAR genie screens when new firmware is available for your
product.
You can use the Check button on the Module Upgrade screen to
latest firmware for your product if new firmware is available.
To check for new firmware and update your router:
1. Select ADVANCED
screen:
> Administration > Module Upgrade to display the following
check and update to the
2. Click Check.
The router finds new firmware information if any is available.
3. Click Yes to upda
te and locate the firmware you downloaded (the file ends in .img).
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WARNING:
When uploading firmware to the router, do not interrupt the web
browser by closing the window, clicking a link, or loading a new
page. If the browser is interrupted, it could corrupt the firmware.
When the upload is complete, your router restarts. The upgrade process typically takes
about 1 minute. Read the new firmware release notes to determine whether you need to
reconfigure the router after upgrading.
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7. Advanced Settings
This chapter describes the advanced features of your router. This information is for users with a
solid understanding of networking concepts. These users want to set the router up for unique
situations such as when remote access from the Internet by IP or domain name is needed.
This chapter includes the following sections:
• SIM Settings
• Wireless Settings
• Wireless Repeating
• Port Forwarding and Port Triggering
• Dynamic DNS
• Static Routes
• Remote Management
• Universal Plug and Play
• Traffic Meter
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SIM Settings
Your ISP provides you with a SIM card so that you can access mobile broadband. Use this
screen to change your SIM card settings.
To change your SIM card settings:
1. Select ADVA
2. Change your SIM card settings as necessary:
• Enabling or
code. Enter your current PIN code to authorize this change.
• Changing the PIN Code. Th
unauthorized device. Also, change the PIN code regularly for security reasons. Enter
your current PIN code to authorize this change, followed by the new PIN code you
have chosen.
NCED > Advanced > SIM Settings to display the following screen:
Disabling the PIN Code. Enable or disable the use of the SIM card PIN
e PIN code prevents the use of the SIM card in an
3. Click Apply so that your cha
nges take effect.
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Wireless Settings
Note: The wireless router is already configured with the optimum settings.
Do not alter these settings unless directed by NETGEAR support.
Incorrect settings disable the wireless router.
Select ADVANCED > Advanced > Wireless Settings to display the following screen:
The following settings are available in this screen:
Advanced Wireless Settings. Do not chan
NETGEAR support.
• Ena
• Enable SSID Broadcast.
WPS Settings.You can add WPS devices to your network.
ble Wireless Router Radio. Y
the wireless router by clearing this check box. Select this check box again to enable
the wireless portion of the router. When the wireless radio is disabled, other members
of your household can use the router by connecting their computers to the router with
an Ethernet cable.
This setting enables broadcasting of the SSID.
Note: The Fragmentation Length, CTS/RTS Threshold, and Preamble
Mode options are reserved for wireless testing and advanced
configuration only. Do not change these settings.
Advanced Settings
ge these settings unless directed to do so by
ou can completely turn off the wireless portion of
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• Router’s PIN. This PIN is the PIN number you use on a registrar (such as from
Network Explorer on a Vista Windows computer) to configure the router’s wireless
settings through WPS. You can also find the PIN on the router’s product label.
• Disable Rout
er’s PIN. You can configure the router’s wireless settings or add a
wireless client through WPS using the router’s PIN only when the PIN is enabled. The
router’s PIN can be disabled temporarily when the router detects suspicious attempts
to break into the router’s wireless settings by using the router’s PIN through WPS.
You can manually enable this function by clearing the check box and clicking the
Apply button.
• Keep Existing W
ireless Settings. This setting shows whether the router is in the
WPS configured state. If this option is not selected, adding a new wireless client
changes the router’s wireless settings to an automatically generated random SSID
and security key. In addition, when this option is selected, some external registrars
(such as Network Explorer on Vista Windows) might not see the router.
Configuring the basic wireless settings from the router’s web management interface
s this option aut
select
Wireless Card Access List. By de
omatically.
fault
, any wireless computer that is configured with the
correct SSID is allowed access to your wireless network. For increased security, restrict
access to the wireless network to allow only specific computers based on their MAC
addresses. Click the Set Up Access List button display the Wireless Card Access List
screen. On this screen, you can restrict access to your network to specific devices based on
their MAC address.
Click Add to add wireless devices to your network based on their MAC addresses.
Click Apply to have your changes take effect.
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Repeater
Base station
access point
access point
Wireless Repeating
You can set the router up to be used as a wireless access point (AP). This setup enables the
router to act as a wireless repeater. A wireless repeater connects to another wireless router
as a client where the network to which it connects becomes the ISP service.
Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a
network to be expanded through multiple access point s instead of using a wired backbon e to
link them. The following figure shows a wireless repeating scenario.
wirele
ss
Note: If you use the wireless repeating function, you need to select either
WEP or None as a security option in the Wireless Settings screen.
The WEP option displays only if you select the wireless mode Up to
54 Mbps in the Wireless Settings screen.
Wireless base station. The router acts as the parent access point, bridging traffic to and
from the child repeater access point, as well as handling wireless and wired local computers.
To configure this mode, you have to know the MAC addresses of the child repeater access
point.
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Wireless repeater. The router sends all traffic from its local wireless or wired computers to a
remote access point. To configure this mode, you have to know the MAC address of the
remote parent access point.
The MBR1515 router is always in dual-band concurrent mode, unless you turn off one radio.
When you
wireless repeater, cannot be enabled in the other radio band. However, if you enable the
wireless base station in either radio band and use the other radio band a s a wireless router or
wireless base station, dual-band concurrent mode is not affected.
enable the wireless repeater in either radio band, the wireless base station, or
For you to set up a wireless network with WDS, the followin
both access points:
• Both access
• Both access
LAN IP addresses are in the same network.
• All LAN devices (wired and wireless computers) have to be configured to operate in the
same LAN ne
points have to use the same SSID, wireless channel, and encryption mode.
points have to be on the same LAN IP subnet. That is, all the access point
twork address range as the access points.
g conditions have to be met for
Wireless Repeating Function
Select ADVANCED > Advanced > Wireless Repeating to view or change wireless repeater
settings for the router.
• Enable Wireless Repeating Function. Select the check box for the 2.4 GHz or 5 GHz
network to use the wireless repeating function.
• Wireless MAC of this router . This field displa
reference. You need to enter this MAC address in the corresponding Wireless Repeating
Function screen of the other access point you are using.
• W
ireless Repeater. If your ro
uter is the repeater, select this radio button.
Advanced Settings
ys the MAC address for your router for your
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Repeater IP Address. If your router is the repeater, enter the IP address of the other
access point.
Disable Wireless Client Association.
box means that wireless clients cannot associate with it. Only LAN client associations are
allowed.
f you are setting up a point-to-point bridge, select this check box.
- I
- I
f you want all client traffic to go through the other access point (repeater with wireless
client association), leave this check box cleared.
Base Station MAC Address.
access point that is the base station.
ireless Base Station. If your router is the base station, select this radio button.
• W
Disable Wireless Client Association.
check box means that wireless clients cannot associate with it. Only LAN client
associations are allowed.
Repeater MAC Address (1 through 4).
“parent” of up to 4 other access points. Enter the MAC addresses of the other access
points in these fields.
If your router is the repeater , enter the MAC address for the
If your router is the repeater, selecting this check
If your router is the base station, selecting this
If your router is the base station, it can act as the
Set Up the Base Station
The wireless repeating function works only in hub and spoke mode. The units cannot be
daisy-chained. You have to know the wireless settings for both units. You have to know the
MAC address of the remote unit. First, set up the base station and then set up the repeater.
To set up the base station:
1. Set
2. Select ADV
3. In the Wirele
4. Ente
5. Click App
up both units with the same wireless settings (SSID, mode, channel, and security).
The wireless security option has to be set to None or WEP.
ANCED > Advanced > Wireless Repeating Function to display the Wireless
Repeating Function screen.
ss Repeating Function screen (depending on the frequency you want to use),
select the Enable Wireless Repeating Function check box and select the Wireless Base
Station radio button.
r the MAC address for one or more repeater units.
ly to save your changes.
Set Up a Repeater Unit
Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the
wireless connection to the base station.
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Note: If you are using the MBR1515 base station with a non-NETGEAR
router as the repeater , you might need to change more configuration
settings. In particular, you should disable the DHCP server function
on the wireless repeater AP.
To configure the router as a repeater unit:
1. Log in to the ro
verify that the wireless settings match the base unit exactly. The wireless security option
has to be set to WEP or None.
2. Select ADV
Wireless Repeating Function check box and the Wireless Repeater radio button.
3. Fill in the Repeate
base station, but different from the LAN IP address of the base station.
4. Click Apply to
erify connectivity across the LANs.
5. V
A computer on any wireless or wired LAN segment of the router should be able to
nect to the Internet or share files and printers with any other wireless or wired
con
computer or server connected to the other access point.
uter that is to be the repeater. Select BASIC > Wireless Settings and
ANCED > Advanced > Wireless Repeating Function. Select the Enable
r IP Address field. This IP address has to be in the same subnet as the
save your changes.
Port Forwarding and Port Triggering
By default, the router blocks inbound traffic from the Internet to your computers except replies
to your outbound traffic. You might need to create exceptions to this rule for these purposes:
o allow remote computers on the Internet to access a server on your local network.
• T
o allow certain applications and games to work correctly when their replies do not get
• T
recognized by your router.
Your router provides two features for creatin
triggering. The next sections provide background information to help you understand how
port forwarding and port triggering work, and the differences between the two.
g these exceptions: port forwarding and port
Remote Computer Access Basics
When a computer on your network needs to access a computer on the Internet, your
computer sends your router a message containing the source and destination address and
process information. Before forwarding your message to the remote computer, your router
has to modify the source information and create and track the communication session so that
replies can be routed back to your computer.
Here is an example of normal outbound traffic and the resulting inbound responses:
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1. You open a browser, and your operating system assigns port number 5678 to this
browser session.
ou type http://www.example.com into the URL field, and your computer creates a web page
2. Y
request message with the following address and port information. The request message is
sent to your rou te r .
Source address. Y
Source port number. 5678,
Destination address. T
our computer’s IP address.
which is the browser session.
he IP address of www.example.com, which your computer finds
by asking a DNS server.
Destination port number. 8
0, which is the standard port number for a web server
process.
our rou te r creates an entry in its internal session table describing this communication
3. Y
session between your computer and the web server at www.example.com. Before sending
the web page request message to www.example.com, your r o ut er stores the original
information and then modifies the source information in the request message, performing
Network Address Translation (NAT):
he source address is replaced with your router’s public IP address. This
• T
replacement is necessary because your computer uses a private IP address that is
not globally unique and cannot be used on the Internet.
• T
he source port number is changed to a number chosen by the router, such as
33333. This change is necessary because two computers could independently be
using the same session number.
Your router then sends this request message through
the Internet to the web server at
www.example.com.
4. The
web server at www.example.com composes a return message with the requested web
page data. The return message contains the following address and port information. T he
web server then sends this reply message to your router.
Source address. The IP a
Source port number. 80, which is the
Destination address. T
Destination port number. 3
5. Upon
receiving the incoming message, your rou te r checks its session table to determine
ddress of www.example.com.
standard port number for a web server process.
he public IP address of your router.
3333.
whether an active session for port number 33333 exists. Finding an active session, the
rout e r then modifies the message to restore the original address information replaced by
NAT. Your router sends this reply message to your computer, which displays the web
page f r om ww w.exa m pl e .c om . The message now contains the following address and port
information.
Source address. The IP a
Source port number. 80, which is the
Destination address. Y
ddress of www.example.com.
standard port number for a web server process.
our computer’s IP address.
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Destination port number. 5678, which is the browser session that made the initial
request.
6. Wh
en you finish your browser session, your router eventually detects a period of inactivity in
the communications. Your ro ut e r then remo ves the session information from its session
table, and incoming traffic is no longer accepted on port number 33333.
Port Triggering to Open Incoming Ports
In the preceding example, requests are sent to a remote computer by your router from a
particular service port number, and replies from the remote computer to your router are
directed to that port number. If the remote server sends a reply to a different port number,
your router does not recognize it and discards it. However , some application servers (such as
FTP and IRC servers) send replies to multiple port numbers. Using the port triggering
function of your router, you can tell the router to open more incoming ports when a particular
outgoing port originates a session.
An example is Internet Relay Chat (IRC). You
destination port 6667. The IRC server not only responds to your originating source port, but
also sends an “identify” message to your computer on port 113. Using port triggering, you can
tell the router, “When you initiate a session with destination port 6667, you have to also allow
incoming traffic on port 113 to reach the originating computer.” Using steps similar to the
preceding example, the following sequence shows the effects of the port triggering rule you
have defined:
ou open an IRC client program to start a chat session on your computer.
1. Y
2. Y
our IRC client composes a request message to an IRC server using a destination port
number of 6667, the standard port number for an IRC server process. Your computer then
sends this request message to your rou te r .
3. Y
our rou te r creates an entry in its internal session table describing this communication
session between your computer and the IRC server. Your route r stores the original
information, performs Network Address Translation (NAT) on the source address and port,
and sends this request message through the Internet to the IRC server.
r computer connects to an IRC server at
4. Noting
your rout e r creates an additional session entry to send any incoming port 113 traffic to your
computer.
5. Th
(as in the previous example, say port 33333) as the destination port. The IRC server also
sends an “identify” message to your rou te r with destination port 113.
6. Upon receiving the
session table to determine whether an active session for port number 33333 exists. Finding
an active session, the rou t er restores the original address information replaced by NAT and
sends this reply message to your computer.
7. Upon receiving the incoming
table and learns that an active session for port 113 exists and is associated with your
computer. The router replaces the message’s destination IP address with your computer ’s
IP address and forwards the message to your computer.
your port triggering rule and having observed the destination port number of 6667,
e IRC server sends a return message to your ro u t e r using the NAT-assigned source port
incoming message to destination port 33333, your route r checks its
message to destination port 113, your router checks its session
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8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications. The rou t er then removes the session information from its session table,
and incoming traffic is no longer accepted on port numbers 33333 or 113.
To configure port triggering, you need to know which inbound ports the application needs.
Also, you n
inbound ports. You can usually determine this information by contacting the publisher of the
application or user groups or newsgroups.
eed to know the number of the outbound port that triggers the opening of the
Note: Only one computer at a time can use the triggered application.
Port Forwarding to Permit External Host Communications
In both of the preceding examples, your computer initiates an application session with a
server computer on the Internet. However, you might need to allow a client computer on the
Internet to initiate a connection to a server computer on your network. Normally, your router
ignores any inbound traffic that is not a response to your own outbound traffic. You can
configure exceptions to this default rule by using the port forwarding feature.
A typical application of port forwarding can be shown by reversing the client-server
lationship from the previous web server example. In this case, a remote computer’s
re
browser needs to access a web server running on a computer in your local network. Using
port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the
standard port number for a web server process), forward it to the local computer at
192.168.1.123.” The following sequence shows the effects of the port forwarding rule you
have defined:
he user of a remote computer opens a browser and requests a web page from
1. T
www.example.com, which resolves to the public IP address of your router. The remote
computer composes a web page request message with the following destination
information:
Destination address.
router.
Destination port number. 8
process.
The remote computer then sends this request message through the Internet to your
uter.
ro
our rou t e r receives the requ est message and looks in its rules table for any rules covering
2. Y
the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming
port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router
modifies the destination information in the request message:
The IP address of www .example.com, which is the address of your
0, which is the standard port number for a web server
The destination address is replaced with 192.168.1.123.
Your router then sends this request message to your local network.
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3. Your web server at 192.168.1.123 receives the request and composes a return message
with the requested web page data. Your web server then sends this reply message to your
router.
4. Y
our rou te r performs Network Address Translation (NAT) on the source IP add ress, and
sends this request message through the Internet to the remote computer, which displays the
web page from www.example.com.
To configure port forwarding, you need to know which inbou
You can determine this information by contacting the publisher of the application or the
relevant user groups and newsgroups.
nd ports the application needs.
How Port Forwarding Differs from Port Triggering
The following points summarize the differences between port forwarding and port triggering:
• Port triggerin
computer can use it at a time.
• Port forward
• Port triggering do
IP address is captured automatically.
• Port forwarding requires that
and the IP address can never change.
• Port triggerin
triggered ports are closed after a period of no activity.
• Port forward
g can be used by any computer on your network, although only one
ing is configured for a single computer on your network.
es not require that you know the computer’s IP address in advance. The
you specify the computer’s IP address during configuration,
g requires specific outbound traffic to open the inbound ports, and the
ing is always active and does not need to be triggered.
Set Up Port Forwarding to Local Servers
Using the port forwarding feature, you can allow certain types of incoming traffic to reach
servers on your local network. For example, you might want to make a local web server, FTP
server, or game server visible and available to the Internet.
Use the Port Forwarding screen to configure the route
to computers on your local network. In addition to servers for specific applications, you can
also specify a default DMZ server to which all other incoming protocols are forwarded.
Before starting, you need to determine which type of service, application, or game you want
vide, and the local IP address of the computer that provides the service. The server
to pro
computer has to always have the same IP address.
To set up port forwarding:
Tip: T
o ensure that your server computer always has the same IP address,
use the reserved IP address feature of your router.
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72
r to forward specific incoming protocols
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1. Select ADVANCED > Advanced > Port Forwarding/Port Triggering to display the
following screen:
Port Forwarding is selected as the service type.
2. From the Service Name list, select the service or game that you host on your network. If the
se
rvice does not appear in the list, see Add a Custom Service on pag
3. In the corresponding Server IP Address fie
ld, enter the last digit of the IP address of your
e 73.
local computer that provides this service.
4. Click Add. T
he service appears in the list in the screen.
Add a Custom Service
To define a service, game, or application that does not appear in the Service Name list, you
have to first determine which port number or range of numbers gets used by the application.
You can usually determine this information by contacting the publisher of the application or
user groups or newsgroups.
To add a custom service:
1. Select ADVANCED
2. Select Po
rt Forwarding as the service type.
3. Click the Add Custom
> Advanced > Port Forwarding/Port Triggering.
Service button to display the following screen:
4. In the Service Name field, enter a descriptive name.
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5. In the Service Type list, select the protocol. If you are unsure, select TCP/UDP.
6. In
the Starting Port field, enter the beginning port number.
• If the
• If the
7. In
the Server IP Address field, enter the IP address of your local computer that provides this
service.
8. Click Apply . The service appe
application uses a single port, enter the same port number in the Ending Port
field.
application uses a range of ports, enter the ending port number of the range in
the Ending Port field.
ars in the list in the Port Forwarding/Port Triggering screen.
Edit or Delete a Port Forwarding Entry
To edit or delete a port forwarding entry:
1. In the t
2. Click Edit Ser
able, select the radio button next to the service name.
vice or Delete Service.
Application Example: Making a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow web
requests from anyone on the Internet to reach your web server.
To make a local web server public:
1. Assign your
address reservation. In this example, your router always gives your web server an IP
address of 192.168.1.33.
2. In
the Port Forwarding screen, configure the r o uter to forward the HTTP service to the local
address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web
servers.
3. (Opt
ional) Register a host name with a Dynamic DNS service, and configure your rou te r to
use the name as described in Dynamic DNS on p
the Internet, a remote user has to know the IP a ddress that your ISP assigns. However, if
you use a Dynamic DNS service,
Internet name, such as mynetgear.dyndns.org.
web server either a fixed IP address or a dynamic IP address using DHCP
age 76. To access your web server from
the remote user can reach your server by a user-friendly
Set Up Port Triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
• Mor
• An app
When port triggering is enabled, the router monito
outbound “trigger” port. When the router detects outbound traffic on that port, it remembers
the IP address of the local computer that sent the data. The router then temporarily opens the
e than one local computer needs port forwarding for the same application (but not
simultaneously).
lication needs to open incoming ports that are different from the outgoing port.
rs outbound traffic looking for a specified
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specified incoming port or ports, and forwards incoming traffic on the triggered ports to the
triggering computer.
Port forwarding creates a static mapping of a port number or range to a single local computer .
Po
rt trigg
ering, on the other hand, can dynamically open ports to any computer that needs
them and can close the ports when they are no longer needed.
Note: If you use applications such as multiplayer gaming, peer-to-peer
connections, real-time communications such as instant messaging,
or remote assistance (a feature in Windows XP), you should also
enable Universal Plug and Play (UPnP) according to the instructions
in Universal Plug and Play on page 81.
To set up port triggering, you need to know which inbound
ports the application needs. Also,
you need to know the number of the outbound port that triggers the opening of the inbound
ports. You can usually determine this information by contacting the publisher of the
application or user groups or newsgroups.
To set up port triggering:
1. Select ADVANCED
2. Select the Port T
> Advanced > Port Forwarding/Port Triggering.
riggering radio button to display the port triggering inf ormation.
3. Clear the Disable Port Triggering check box if it is selected.
Note: If the Disable Port Triggering check box is selected after you con
port triggering, port triggering is disabled. However, any port triggering
configuration information you added to the router is retained even though it is
not used.
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75
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4. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
This value controls the inactivity timer for the designated inbound ports. The inbound
ports
close when the inactivity time expires. This value is required because the router
cannot be sure when the application has terminated.
5. Click Add Service t
6. In the Service Name field, type a descriptive service name.
7. In the Service User list, select Any (the
computer on the Internet. Otherwise, select Single address, and enter the I P address of
one computer to restrict the service to a particular computer.
8. Select the service type,
TCP/UDP.
9. In the Triggering Port field, enter the number of the outbound traffic port that causes the
und ports to open.
inbo
10. Enter the
Ending Port fields.
11. Click Apply. The service appears in
inbound connection port information in the Connection Type, Starting Port, and
o display the following screen:
default) to allow this service to be used by any
either TCP or UDP or both (TCP/UDP). If you are not sure, select
the Port Triggering Portmap table.
Dynamic DNS
If your Internet service provider (ISP) gave you a permanently assigned IP address, you can
register a domain name and have that name linked with your IP address by public Domain
Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP
address, you do not know in advance what your IP address is, and the address can change
frequently . In this case, you can use a commercial Dynamic DNS service. This type of service
lets you register your domain to their IP address and forwards traffic directed at your domain
to your frequently changing IP address.
If your ISP assigns a private WAN IP address (suc
DNS service does not work because private addresses are not routed on the Internet.
Your router contains a client that can connect to the Dyna
DynDNS.org. First visit their website at http://www.dyndns.org and obtain an account and
host name that you configure in the router. Then, whenever your ISP-assigned IP address
changes, your router automatically contacts the Dynamic DNS service provider, logs in to
Advanced Settings
76
h as 192.168.x.x or 10.x.x.x), the Dynamic
mic DNS service provided by
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your account, and registers your new IP address. If your host name is hostname, for
example, you can reach your router at http://hostname.dyndns.org.
On the AD
To set up Dynamic DNS:
1. Register for an account with one of the Dynamic DNS service providers whose URLs
a
2. Select the Use a Dyn
3. Select the
select www.dyndns.org.
VANCED t
ppear in the Service Provider list.
URL of your Dynamic DNS service provider. For ex a mp l e, f o r D yn DN S .o rg ,
ab, select Advanced > Dynamic DNS to display the following screen:
amic DNS Service check box.
4. Type the host name (or domain name) that your Dynamic DNS service provider gave you.
5. Type the user name for your Dynamic DNS account. This name is the name that you use to
log in
to your account, not your host name.
6. Type the password (or key) for your Dynamic DNS account.
7. Click Appl
y to save your configuration.
Static Routes
St atic routes provide more routing information to yo ur router. Under usual circumsta nces, the
router has adequate routing information after it has been configured for Internet access, and
you do not need to configure more static routes. You have to configure static routes only for
unusual cases such as multiple routers or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
• Your primary Internet access is through a cable modem to an ISP.
• You have an ISDN router on your home network for connecting to the company where
you a
re employed. This router’s address on your LAN is 192.168.1.100.
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• Your company’s network address is 134.177.0.0.
When you first configured your router, two implicit static routes were created. A default route
was created with your ISP as the g
ateway, and a second static route was created to your
local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a
device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP
forwards your request to the company where you are employed, and the request is likely to
get denied by the company’s firewall.
In this case you have to define a static route, telling your router that 134.177.0.0 should be
accessed t
hrough
• The Destina
the ISDN router at 192.168.1.100. In this example:
tion
IP Address and IP Subnet Mask fields specify that this static route
applies to all 134.177.x.x addresses.
• The Gateway IP Address fi
eld specifies that all traffic for these addresses should be
forwarded to the ISDN router at 192.168.1.100.
• A metric value of 1 works since the ISDN router is on the LAN.
• Private is selected on
ly as a precautionary security measure in case RIP is activated.
To set up a static route:
1. Select ADVA
NCED > Advanced > Static Routes to display the following screen:
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2. Click Add to display the following screen:
3. In the Route Name field, type a name for this static route (for identification purposes only.)
4. Select the Pri
selected, the static route is not reported in RIP.
5. Select the Active ch
6. Type the IP address of the final destination.
7. Type the IP subnet mask for this destination. If the destination is a single host, type
255.25
8. Type the gateway IP address, which has to be a rout er on the same LAN segment as the
ro
5.255.255.
uter.
vate check box if you want to limit access to the LAN only. If Private is
eck box to make this route effective.
9. Type a number from 1 through 15 as the metric value.
his value represents the number of routers between your ne
T
Usually, a setting of 2 or 3 works, but if this connection is a direct connection, set it to 1.
l
10. Click App
y to add the static route.
twork and the destination.
Remote Management
The remote management feature lets you upgrade or check the st atus of your router over the
Internet.
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To set up remote management:
1. Select ADVANCED > Advanced > Remote Management.
Note: Be sure to change the router’s default login password to a secure
password. The ideal password should contain no dictionary words from any
language and contain uppercase and lowercase letters, numbers, and
symbols. It can be up to 30 characters.
2. Select the Tu
rn Remote Management On check box.
3. Under Allow Remote Access By, select the extent of external IP addresses that are allowed
access to the r
out er ’s remote management.
Note: For enhanced security, restrict access to as few external IP
addresses as practical.
• To allow access from a single IP address on the Internet, select Only This Computer .
Enter the IP address that is allowed access.
• To allow access from a range of IP addresses on the Internet, select IP Address
Range
• To allow access from any IP address on the Internet, select Ev
. Enter a beginning and ending IP address to define the allowed range.
eryone.
4. Specify the port number for accessing the web management interface.
Normal web bro
security
, enter a custom port number for the remote web management interface. Choose
wser access uses the standard HTTP service port 80. For greater
a number from 1024 through 65535, but do not use the number of any common service
port. The default is 8080, which is a common alternate for HTTP.
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5. Click Apply to have your changes take effect.
6. When accessing your router from the Int
browser’s address or location field followed by a colon (:) and the custom port number. For
example, if your external address is 134.177.0.123 and you use port number 8080, enter
http://134.177.0.123:8080 in your browser.
ernet, type your router’s WAN IP address into your
Universal Plug and Play
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers,
to access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
Note: If you use applications such as multiplayer gaming, peer-to-peer
connections, or real-time communications such as instant
messaging or remote assistance (a feature in Windows XP), you
should enable UPnP.
To turn on Universal Plug and Play:
1. Select ADVANCED
> Advanced > UPnP. The UPnP screen displays.
2. The available settings and information in this screen are:
Turn UPnP On. UPnP
The default setting for UPnP is disabled. If this check box is not selected, the router does
not allow any device to automatically control the resources, such as port forwarding
(mapping), of the router.
can be enabled or disabled for automatic device configuration.
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Advertisement Period. The advertisement period is how often the router broadcasts its
UPnP information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points have current device status at the
expense of more network traffic. Longer durations can compromise the freshness of the
device status, but can significantly reduce network traffic.
Advertisement Time to Live. The time to live for the
(steps) for each UPnP packet sent. The time to live hop count is the number of steps a
broadcast packet is allowed to propagate for each UPnP advertisement before it
disappears. The number of hops can range from 1 to 255. The default value for the
advertisement time to live is 4 hops, which should be fine for most home networks. If you
notice that some devices are not being updated or reached correctly, it might be
necessary to increase this value.
advertisement is measured in hops
UPnP Portmap Table. The UPnP Portma
device that is accessing the router and which ports (internal and external) that device has
opened. The UPnP Portmap table also displays what type of port is open and whether
that port is still active for each IP address.
3. Click Apply to save your settings.
p table displays the IP address of each UPnP
Traffic Meter
Traffic metering allows you to monitor the volume of Internet traffic passing through your
router’s Internet port. With the traffic meter utility, you can set limits for traffic volume, set a
monthly limit, and get a live update of traffic usage.
To monitor Internet traffic:
1. Click ADVANCED > Advanc
ed > Traffic Meter to display the following screen:
2. To enable the traffic meter, select the Enable Traffic Meter for Intern et check box.
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3. If you would like to record and restrict the volume of Internet traffic, select the Traffic
volume control by radio button. You can select one of the following options for controlling
the traffic volume:
No limit. No restriction
Download only. The re
Both directions.
ou can limit the amount of data traffic allowed per month by specifying how many Mbytes
4. Y
is applied when the traffic limit is reached.
striction is applied to incoming traffic only.
The restriction is applied to both incoming and outgoing traffic.
per month are allowed or by specifying how many hours of traffic are allowed.
5. Set the
6. Set up
traffic counter to begin at a specific time and date.
traffic control to issue a warning message before the monthly limit of Mbytes or hours
is reached. You can select one of the following to occur when the limit is attained:
he Internet LED blinks green or amber.
• T
he Internet connection is disconnected and disabled.
• T
7. Set up Int
8. Click the T
ernet traffic statistics to monitor the data traffic.
raffic Status button to get a live update of the status of Internet traffic on your
router.
9. Click App
ly to save your settings.
Advanced Settings
83
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8. Troubleshooting
This chapter gives information about troubleshooting your router. After each problem description,
instructions are provided to help you diagnose and solve the problem. For the common problems
listed, go to the section indicated.
8
• Is the
• Ha
• I can
• I have con
• I have con
• Ho
• I want to clea
router on?
Go to Basic Functioning on p
ve I connected the router correctly?
Go to Basic Functioning on p
not access the router’s configuration with my browser.
Go to Troubleshoot Access to the Router Main Menu on p
figured the router but I cannot access the Internet.
Go to Troubleshoot the ISP Connection on
figured the router but I cannot access my local network.
Go to Troubleshoot a TCP/IP Network Using the Ping Utility o
w do I set daylight saving time?
Go to Problems with Date and Time on p
r the configuration and start over again.
Go to Restore the Default Configuration and Password o
age 85.
age 85.
page 88.
age 91.
age 87.
n page 89.
n page 91.
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L TE Broadband 11n W ireless Router MBR1515
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is lit.
2. After approximately a minute, verify the following:
a. The Power LED is still solid green. An amber light indicates that the unit has failed its
p
ower-on self-test (POST).
b. The Internet LED is lit.
c. The WiFi LED is lit. The WiFi radio is on by default.
d. The LAN LED is lit when any local ports are connected.
I
f a LAN port LED on the back of the unit is lit, a link h
connected device. If a LAN port is connected to a 100 Mbps device, verify that the
port’s LED is green. If the port is 10 Mbps, the LED is amber.
e. The WAN LED is lit when the router is connected to a wired modem.
f. The Signal Quality LED is lit when the router has detected a mobile broadband
sign
al.
as been established to the
If any of these conditions does not occur, refe
LED Action
Power Power LED is off. • Make sure that the power cord is correctly connected to your router,
and that the power supply adapter is correctly connected to a
functioning power outlet.
• Check that you are using the power adapter sup
this product.
If the error persists, you might have a hardware problem and should
contact tech
Power LED is
r.
ambe
A fault exists within the router. Try to clear the fault as follows:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to
router’s IP address to www.routerlogin.net. This procedure is explained
in Restore the Default Configuration and
If the error persists, you might have a hardware problem and should contact
technical suppo
r to the following table.
plied by NETGEAR for
nical support.
factory defaults. This action sets the
Password on page 91.
rt.
Troubleshooting
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L TE Broadband 11n W ireless Router MBR1515
LED Action
Internet Internet LED is off. Be sure the SIM card that you received is in the router. SIM cards from other
devices do not function in the router, and this SIM card does not function in
other devices.
WiFi
LAN
WAN
Internet LED is
amber.
Internet LED is
king amber and
blin
green.
WiFi LED is off. The WiFi radio has been turned off. If you want a WiFi connection with the
WiFi LED is not
blinking.
LAN LED is off. If this LED does not light when an Ethernet connection is made, check the
WAN LED is off. If this LED does not light when an Ethernet connection is made using the
router cannot connect to the Internet. Check the Internet connection
The
option being used.
• For the mobile broadband connection option, check th e Signal Quality
LEDs.
tio
• For the Ethernet connection op
The traffic meter feature is enabled, and the limit set has been reached.
router, press the WiFi button to turn the WiFi radio back on.
If this LED does not blink when you are attempting to send data over the
WiFi link, log in to the router menu using the Ethernet LAN connection, and
check your router’s wireless (WiFi) configuration.
following:
• Make sure that the Ethernet cable connectio
and at the hub or workstation.
• Make sure that power is turned on to the connected hub or workstation.
Ethernet connection option, check the following:
• Make sure that the Ethernet cable connectio
and at the modem.
• Make sure that power is turned on to the modem.
n, check the WAN Port LED.
ns are secure at the router
ns are secure at the router
Signal
Quality
Signal Quality LED
is off.
If this LED does not light when the mobile broadband connection option is
used, check the following:
• Check with your ISP to ensure that good coverage
• Ensure that your mobile broadband account is active.
• Ensure that the SIM card is inserted correctly into the router.
ndow
• Locate the router near the wi
sure that the Signal Quality LED is lit, indicating that mobile broadband
coverage exists with the router.
• Log in to the router menu and check the Internet configuration. Check
that the user name, password, and APN with ISP are set correctly. If
you use a PIN to connect to the Internet, make sure that it is entered
correctly.
or other area of the building. Make
exists in the area.
Troubleshooting
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Troubleshoot Access to the Router Main Menu
If you are unable to access the router main menu from a computer on your local network,
check the following:
f you are using an Ethernet-connected computer, check the Ethernet connection
• I
between the computer and the router as described in the previous section.
• Make sure
using the recommended addressing scheme, your computer’s address should be in the
range of 192.168.0.2 to 192.168.0.254.
Note: If your computer’s IP address is shown as 169.254.x.x:
your computer’s IP address is on the same subnet as the router. If you are
Recent versions of Windows and Mac OS gene
IP address if the computer cannot reach a DHCP server. These
autogenerated addresses are in the range of 169.254.x.x. If your IP
address is in this range, check the connection from the computer to
the router, and reboot your computer.
rate and assign an
• If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to factory defaults. This action sets the router’s IP address
to www.routerlogin.net. This procedure is explained in Restore the Default Configuration
and Password o
• Make sure
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
ry quitting the browser and launching it again.
• T
• Make sure
is admin, and the password is password. Make sure that Caps Lock is off when entering
this information.
If the router does not save changes you have made in the web management interface, check
t
he following:
• W
hen entering configuration settings, be sure to click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload butto
occurred, but the web browser might be caching the old configuration.
n page 91.
that your browser has Java, JavaScript, or ActiveX enabled. If you are using
that you are using the correct login information. The factory default login name
n in the web browser. The changes might have
Troubleshooting
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L TE Broadband 11n W ireless Router MBR1515
Troubleshoot the ISP Connection
Check these possible sources of trouble if you are having difficulty connecting to or browsing
the Internet.
Connect to the Internet
If unable to connect to Internet, check the following:
1. The Internet account is active.
If your ISP has provided
card slot on t
he back of the router yet, do so now.
you with a SIM card and you have not inserted it into the SIM
2. Wireless broadband coverage is available where the unit is located.
3. Access the router main menu to verify that the bro
your ISP if you are unsure.
4. Check the location of the router.
a. Move the router
Quality LED that is off indicates no coverage.
b. Maintain recommended minimum distances between NETGEAR equipment and
household appliances
closer to a window for better access to the Internet signal. A Signal
to reduce interference.
Troubleshooting
88
adband settings are correct. Check with
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L TE Broadband 11n W ireless Router MBR1515
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages
from the Internet:
he traffic meter is enabled, and the limit might have been reached.
• T
By configuring the traffic meter not to block, you
a usage limit, your ISP might charge you for the overage.
• Y
our computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that tr
addresses) to numeric IP addresses. T ypically your I SP provides the addresses of one or
wo DNS servers for your use. If you entered a DNS address during the router’s
t
configuration, reboot your computer and verify the DNS address. Alternatively, you can
configure your computer manually with DNS addresses, as explained in your operating
system documentation.
• Y
our computer might not have the router configured as its TCP/IP router.
If your computer obtains its information from the router by DHCP, reboot the computer,
nd verify the router address.
a
can resume Internet access. If you have
anslates Internet names (such as www
Troubleshoot a TCP/IP Network Using the Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a TCP/IP network by using the ping utility in your computer.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a PC running Windows 95 or later:
1. F
rom the Windows toolbar, click the Start button, and select Run.
2. In the field provided, type pin
ping 192.168.0.1
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
g followed by the IP address of the router, as in this example:
Troubleshooting
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L TE Broadband 11n W ireless Router MBR1515
Request timed out
If the path is not working correctly, you could have one of the following problems:
rong physical connections
• W
- Make
- Check t
sure that the LAN LED is on. If the LED is off, follow the instructions in
Connect to the Internet on p
age 88.
hat the corresponding link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• W
rong network configuration
erify that the Ethernet card driver software and TCP/IP software are both
- V
installed and configured on your computer or workstation.
- V
erify that the IP address for your router and your workstation are correct and that
the addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
To test the path:
1. From the Win
the Windows Run window, type:
2. In
ping -n 10 IP ad
where IP a
If the path is functioning correctly, replies as in
dows toolbar, click the Start button, and select Run.
dress
ddress is the IP address of a remote device such as your ISP DNS server.
the previous section are displayed. When you
do not receive replies:
• Check that you
r computer has the IP address of your router listed as the default router. If
the IP configuration of your computer gets assigned by DHCP, this information is not
visible in your computer’s Network Control Panel. Verify that the IP address of the router
is listed as the default router.
• Make sure tha
t the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
• Check that
• If your ISP assig
your cable or DSL modem is connected and functioning.
ned a host name to your computer, enter that host name as the account
name in the Basic Settings screen.
• Y
our ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing only traffic from the MAC address of
your broadband modem, but some ISPs additionally restrict access to the MAC address
of a single computer connected to that modem. If so, you need to configure your router to
clone or spoof the MAC address from the authorized computer.
Troubleshooting
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L TE Broadband 11n W ireless Router MBR1515
Problems with Date and Time
The Email screen displays the current date and time of day. The router uses the Network
Time Protocol (NTP) to obtain the current time from one of several network time servers on
the Internet. Each entry in the log is stamped with the date and time of day. Problems with the
date and time function can include the following:
• Dat
• T
e shown is January 1, 2000.
Cause: The router has not yet successfully reached a network time server. Check that
your In
the router, wait at least 5 minutes, and check the date and time again.
Cause: The router does not automatically sense
screen, select an appropriate time zone and set or clear the Automatically adjust for
Daylight Savings Time check box.
ternet access settings are configured correctly. If you have completed configuring
ime is off by one hour.
daylight saving time. On the Schedule
Restore the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s admin password to password and the IP address to www.routerlogin.net. You can
erase the current configuration and restore factory defaults in two ways:
• Use the
• Pre
Use this method for cases when the administration password or IP address is not known.
The factory default settings are shown in Factory Default Settings on
Erase feature (see Erase on page 55).
ss the Restore Factory Settings button on the bottom of the router for 6 seconds.
page 93.
Troubleshooting
91
Page 92
A. Supplemental Information
This appendix provides the following information:
• Factory Default Settings
• Technical Specifications
A
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L TE Broadband 11n Wireless Router MBR1515
Factory Default Settings
Use the Restore Factory Settings button on the bottom of your router to reset all settings to
their original factory default settings. This action is called a hard reset. To perform a hard
reset, press and hold the Restore Factory Settings button for 6 seconds. Your router
returns to the factory configuration settings that are shown in the following table.
Feature Default Behavior
Router
login
Internet
nnection
co
Local
network
AN)
(L
User login URL http://192.168.0.1
User name (case-sensitive) admin
Login password (case-sensitive) password
WAN MAC address Use default address
WAN MTU size 1500
Port speed AutoSense
LAN IP www.routerlogin.net
Subnet mask 255.255.255.0
RIP direction None
RIP version Disabled
RIP authentication None
DHCP server Enabled
DHCP starting IP address 192.168.0.2
DHCP ending IP address 192.168.0.254
DMZ Disabled
Firewall Inbound communication from the
ternet
In
Outbound communication to the
Internet)
Source MAC filtering Disabled
Broadband
ttings
se
Mobile
band
broad
Internet connection mode Always use Mobile Bro adband Connection
Internet service provider Verizon
APN vzwinternet
Access Number *99***3#
PDP type IPV4V6
User name None required
Supplemental Information
Disabled (except traffic on port 80, the HTTP port)
Enabled (all)
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Feature (continued) Default Behavior (continued)
WiFi Wireless communication Enabled
SSID name See label on the bottom of router
Security WPA-PSK/WPA2-PSK mixed mode
Broadcast SSID Enabled
Transmission speed Auto (Maximum wireless signal rate derived from IEEE
tandard 802.11 specifications. Actual throughput will
S
vary. Network conditions and environmental factors,
including volume of network traffic, building materials and
construction, and network overhead, lower actual data
throughput rate.)
Country/region United States
RF channel Auto
Operating mode Up to 145 Mbps
Data rate Best
Output power Full
Access point Enabled
Authentication type Open system
Wireless Card Access List
All wireless stations allowed
Supplemental Information
94
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L TE Broadband 11n Wireless Router MBR1515
Technical Specifications
Technical Specifications
Network protocol and standards
compatibility
Power adapter • North America: 120V AC, 60 Hz, input
Physical specifications • Dimensions: 6.8 in. x 5.03 in. x 1.28 in. (173 mm x 128 mm x 33
Environmental specifications • Operating temperature: 0° to 40°C (32º to 104ºF)
Interface specifications • LAN: 10BASE-T or 100BASE-Tx, RJ-45
Antenna connection (optional) • SMA connector
TCP/IP, DHCP
• 12V DC @ 1.5A output
mm)
• Weight: 0.65 lbs without the stand (0.29 kg)
• Operating humidity: 90% maximum relative humidity,
noncondensing
• WAN: 10BASE-T or 100BASE-TX, RJ-45
Supplemental Information
95
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B. Wall-Mounting
Holes should be 9.5 in.
(24.1 cm) center to center.
This appendix provides instructions for wall-mounting your router.
B
Y our router’s location can affect wireless connections. For
walls the wireless signal needs to pass through might limit its range. For best results, place your
router:
• Near an AC power outlet, close to computers you plan to connect with Ethernet cables,
an
d near locations where you use wireless computers. For best signal strength, the
router should be within line of sight of your wireless devices.
• In
an elevated location, keeping the number of walls and ceilings between the router and
your wire
• Away from electrical devices that are potential so
fans, home security systems, microwaves, or the base for a cordless phone.
To wall-mount the router:
1. Drill holes in the wall where you want to wall-mount the ro
less computers to a minimum.
example, the thickness and number of
urces of interference, such as ceiling
uter.
96
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L TE Broadband 11n Wireless Router MBR1515
2. Install wall anchors in the holes.
Use pan head Phillips wood screws, 3.5 x 20 mm (d iameter x length, Europea n) or No. 6
type screw, 1 inch long (U.S.).
3. Detach the stand from the unit.
Wall-Mounting
97
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L TE Broadband 11n W ireless Router MBR1515
3/16”
4. Insert screws into the wall anchors, leaving 3/16 inch (0.5 cm) of each screw exposed.
5. For best wireless performance, position the antennas at right angles to each other.
Wall-Mounting
98
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C. Notification of Compliance
NETGEAR Wireless Routers, Gateways, APs
Regulatory Compliance Information
Note: This section includes user requirements for operating this product in accordance with National laws for usage
of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable
requirements may result in unlawful operation and adverse action against the end-user by the applicable National
regulatory authority.
Note: This product's firmware limits operation to only the channels allowed in a particular Region or Country.
Therefore, all options described in this user's guide may not be available in your version of the product.
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with approved antennas only.
Any product changes or modifications will invalidate all applicable regulatory certifications and approvals.
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conju nction with any other antenna or transmitter.
FCC Declaration of Conformity
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the
L TE Broadband 1 1n Wireless Router MBR1515 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
C
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following method s:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
99
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L TE Broadband 11n W ireless Router MBR1515
FCC Caution
• Any changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate this equipment.
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
• For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not
possible.
• This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or
transmitter.
Interference Reduction Table
The table below shows the recommended minimum distance between NETGEAR equipment and household
appliances to reduce interference (in feet and meters).
Household Appliance Recommended Minimum Distance
(in feet and meters)
Microwave ovens 30 feet / 9 meters
Baby Monitor - Analog 20 feet / 6 meters
Baby Monitor - Digital 40 feet / 12 meters
Cordless phone - Analog 20 feet / 6 meters
Cordless phone - Digital 30 feet / 9 meters
Bluetooth devices 20 feet / 6 meters
ZigBee 20 feet / 6 meters
Notification of Compliance
100
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