Getting started guide
Turbo Hub
NETGEAR® MBR1210
Welcome and thanks for choosing Bell. Your
new Turbo Hub will enable you to connect to
the Internet. This guide will provide you with
an overview of your Turbo Hub and steps for
getting started.
A Turbo Hub User Guide CD is included in the
box for additional installation information.
SETUP
Choosing a location 2
Inserting your Bell SIM card 3
Connecting the power cord 4
Start-up 5
USING YOUR TURBO HUB
Connecting a computer through Ethernet 6
Connecting a device through Wi-Fi 6
TROUBLESHOOTING
Button and LED indicator legend 7
FAQs 10
Technical Support 1 1
1
SETUP
Before using your Turbo Hub, please ensure you have the following:
• A Bell Turbo Hub Flex Plan
• Your Mobile Directory Number (MDN) or phone number
If you don’t have an account or a Turbo Hub Flex Plan or number, get
set up by speaking with a Bell account representative at 1-888-4MOBILE
(1-888-466-2453).
Choosing a location for your Turbo Hub
Always select an indoor location, preferably close to a window but avoiding
direct sunlight. A window location generally will give the best conditions for
accessing the Internet.
For best results, place the Turbo Hub away from microwave ovens and other
transmitters (e.g. security/alarm systems) as they can cause signal interference.
Using the stand provided, you can position your Turbo Hub upright by inserting
the tabs of the stand into the slot on the bottom of the Hub.
2
Inserting your Bell SIM card
WANANTENNA
MBRN3300E
Mobile HSPA Broadband 11n Wireless Router
FCC ID: PY309300121
IC ID: 4054A-09300121
Si
74901N
Z1067
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation
Before turning the device on, follow the steps below:
1. Locate the SIM card slot on the back of the device.
2. Gently insert your Bell SIM card into the SIM card slot.
3. Ensure that the SIM card is inserted into the Turbo Hub with its bevelled
edge facing up, as illustrated. You should hear a “click” sound when the
SIM card has been inserted properly.
gnal 2G/3G
LAN: GREEN
WAN WiFiLAN PowerInternet
=
100 Mbps / AMBER
=
10 Mbps
BLINK = ACTIVITY
SIM
IMEI
272-11000-01
1.5
Note: You must use the SIM card you received with the Turbo Hub. SIM cards
from other devices will not function in the Turbo Hub. Similarly, the SIM
card provided with the Turbo Hub will not function in other devices.
3
Connecting the power cord
• Connect the cable from the enclosed power adapter to the power adapter
input on the back of the Turbo Hub and insert the plug into an outlet.
• Power on the device (press the round button on back of device).
MBRN3300E
Mobile HSPA Broadband 11n Wireless Router
IC ID: 4054A-09300121
FCC ID: PY309300121
including interference that may cause undesired operation
interference, and (2) this device must accept any interference received,
to the following two conditions: (1) This device may not cause harmful
This device complies with Part 15 of the FCC Rules. Operation is subject
Z1067
74901N
WANANTENNA
LAN: GREEN
WAN WiFiLAN PowerInternetSignal 2G/3G
=
100 Mbps / AMBER
=
10 Mbps
BLINK = ACTIVITY
SIM
IMEI
2
7
2
-1
1
0
00
1.5
-01
Power On/Off Button
4
Start-up
• Allow approximately one minute for the Turbo Hub to boot/start-up.
When the start-up procedure is finished, the following should occur:
1. The Power button
will show amber for a moment and then
turn to a steady green. A solid amber light indicates the unit has failed
to power-on.
2. When a high-speed connection is established to the Bell HSPA+
network, the 2G/3G indicator will be lit up in solid blue.
3. The Wi-Fi indicator will show solid blue.
4. The Internet Port indicator will show green.
5. The Signal Quality indicator shows the quality of the signal
from the Bell HSP+ network.
a. Solid blue: Excellent coverage
b. Solid green: Good coverage
c. Solid amber: Minimal coverage
d. Off: No coverage
If any of these conditions does not occur, refer to the Troubleshooting section
starting on page 7.
5
USING YOUR TURBO HUB
Connecting your computer through an Ethernet cable
• Attach the enclosed Ethernet cable to one of the Ethernet connectors
(1 – 4) on the back of the Turbo Hub.
• Connect the other end of the Ethernet connector to a PC/laptop.
• Launch your Internet browser and you’re online.
You can connect up to four (4) computers using the Ethernet ports. One shielded
Ethernet cable is included.
Note: If connecting additional PCs, use only shielded Ethernet cables in order to
fulfill electrical emissions requirements (CE, FCC).
Connecting your device through Wi-Fi
Wi-Fi security has been enabled on your Turbo Hub. To connect through Wi-Fi,
enter the following on your Wi-Fi-enabled PC/laptop or device:
• The Wi-Fi Network Name (SSID). You can find your Wi-Fi Network Name
(SSID) printed on the back of your Turbo Hub. The Wi-Fi Network Name
(SSID) will be BellXXXX, where XXXX is random numbers or letters.
• The WPA Passphrase. You can find your WPA Passphrase printed on the
back of the Turbo Hub, under the title “WPA/WPA2 – PSK Passphrase.”
• Launch your Internet browser and you’re online.
Note: You can connect up to 15 devices using Ethernet and/or Wi-Fi.
6
TROUBLESHOOTING
Button and LED indicator legend
Below is a list of LED indicators & buttons which outline the status of your Turbo Hub:
LED Symbol Status Description
WPS
Wi-Fi
Power
Internet Port
Press this button to open a 2-minute window for the Turbo
Hub to connect with other WPS-enabled devices. For more
information about this function, see the Using Push ‘N’ Connect
(WPS) To Configure Your Wireless Network section of the User
Guide CD.
This button is used to turn the Wi-Fi radio on and off.
Solid green
Solid amber POST (Power-On Self-Test) in progress.
Off Power is not supplied to the router.
Solid green There is an Internet connection.
Blinking green
Off No Internet connection detected.
The router is powered on and
operating normally.
Data is being transmitted over the
Internet connection.
7
LED Symbol Status Description
Solid blue The Wi-Fi local port is initialized.
Wi-Fi
Blinking blue
Data is being transmitted or received over
the Wi-Fi link.
Off The wireless access point is turned off.
LAN Ports
WAN Port
2G/3G
Solid green
The local Ethernet ports have detected wired
links with PCs.
Blinking Data is being transmitted or received.
Off No link is detected on these ports.
Solid green
The Ethernet WAN port has detected an
active link.
Blinking Data is being transmitted or received.
Off No link is detected on these ports.
Solid blue Indicates the Turbo Hub is in 3G+ coverage.
Blinking Indicates the Turbo Hub is in 2G coverage.
Off No coverage is detected.
8
TROUBLESHOOTING (cont’d...)
Button and LED indicator legend
LED Symbol Status Description
Solid blue Excellent coverage detected.
Signal Quality
Solid green Good coverage detected.
Solid amber Minimal coverage detected.
Off No coverage detected.
9
TROUBLESHOOTING (cont’d...)
FAQs
Q: What should I do if my Turbo Hub will not turn on?
Make sure that the Turbo Hub power button has been turned on, and that the
power cord is correctly connected to your Turbo Hub and a functioning power
outlet. If the error persists, you may have a hardware problem and should call
Bell Technical support at 1-800-667-0123.
Q: Why does the Internet Port light not come on, even though I inserted the SIM
card and powered-on the Turbo Hub?
Make sure that the SIM card you receive with your Turbo Hub was inserted
correctly. (Refer to page 3).
Note: You must use the SIM card you received with the Turbo Hub. SIM cards
from other devices will not function in the Turbo Hub, and the Turbo Hub SIM
card will not function in other devices.
Q: Why is the Wi-Fi indicator light off when I connect my device through Wi-Fi?
The Wi-Fi radio has been turned off. If you want a Wi-Fi connection with the
Turbo Hub, push the Wi-Fi button
Q: What should I do if the Signal Quality indicator light is off or amber?
If the Signal Quality light is off, unplug the power cable to the Turbo Hub.
Remove the SIM card and then reinsert the SIM card (ensure it is inserted
correctly). Plug the power cable back in and wait for the Turbo Hub to restart. If
the 2G/3G and/or Internet indicator light is still not on, you may need to call Bell
Technical support at 1-800-667-0123.
to turn the Wi-Fi radio back on.
If the Signal Quality light is amber, this means that you may not be receiving
a very strong signal. An external antenna may be required in areas with low
signal strength. For more details or to speak to Bell Technical support
call 1-800-667-0123.
Q: Is the Turbo Hub Wi-Fi turned on automatically?
Yes, the Turbo Hub has the Wi-Fi functionality turned on by default. You’ll need
to configure your device(s) to connect to the Turbo Hub Wi-Fi. (Refer to page 6).
Q: Does the Turbo Hub offer a secure Wi-Fi setup?
Yes, the Turbo Hub Wi-Fi connection has been secured using the WPA protocol.
Your Wi-Fi Network Name (SSID) and WPA Passphrase have been printed on the
back of your Turbo Hub.
10
TROUBLESHOOTING (cont’d...)
Technical Support
For support with connectivity to your Turbo Hub, or for billing inquiries,
contact Bell Mobility at 1 800 667-0123.
For product support contact NETGEAR at 1 877 838-9126,
or visit kbserver.netgear.com.
Note: After activating your Turbo Hub, locate the serial number on the label of
your product and use it to register your product at www.netgear.com/register.
Registration is required before you can use the NETGEAR telephone support
service. Go to kbserver.netgear.com for product updates and Web support.
© 2010 NETGEAR, Inc., NETGEAR, the NETGEAR Logo, and Connect with Innovation are trademarks of NETGEAR, Inc. in the United States
and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective
holder(s). Information is subject to change without notice. All rights reserved.
Wi-Fi is a trademark of the Wi-Fi Alliance. Bell Canada product or service names or logos referenced in this document are trade-marks or
registered trade-marks of Bell Canada or its related companies.
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