Netgear JWNR2000T Owner's Manual

N300 Wireless Router Model JWNR2000Tv3

User Manual

350 East Plumeria Drive

San Jose, CA 95134 USA

September 2012

202-10999-01 v1.0

N300 Wireless Router Model JWNR2000Tv3

Support

Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR web site. For product updates and web support, visit

Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

NETGEAR recommends that you use only the official NETGEAR support resources.

http://support.netgear.com.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © 2012 All rights reserved.

Chapter 1 Hardware Setup

Chapter 2 Getting Started with NETGEAR genie

Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 15

Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 15

Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Router Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

WPS Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3 genie Basic Settings

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Basic Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 32

FastLane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 4 genie Advanced Home

Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

N300 Wireless Router Model JWNR2000Tv3

Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enable WMM QoS for Wireless Multimedia Applications. . . . . . . . . . . . 44

Chapter 5 Security

Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 6 Administration

View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 60

Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Chapter 7 Advanced Settings

Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . 66

Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Set Up a Repeater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 73

Port Forwarding to Permit External Host Communications . . . . . . . . . . 74

How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . 75

Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . 76

Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . . 78

Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

N300 Wireless Router Model JWNR2000Tv3

Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Chapter 8 Troubleshooting

Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Internet or LAN Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Wireless LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Your Router Cannot Obtain an IP Address from the ISP . . . . . . . . . . . . 91

Your Router Can Obtain an IP Address from the ISP but Cannot Access the Inter-

net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . . 94

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . 95

Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .96

Appendix A Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Appendix B Notification of Compliance

Index

1. Hardware Setup

Getting to know your router

The NETGEAR N300 Wireless Router JWNR2000Tv3 User Manual provides you with an easy and secure way to set up a wireless home network.

For more information about the topics covered in this manual, visit the Support website at

http://support.netgear.com.

If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. The next chapter explains how to set up your Internet connection.

This chapter contains the following sections:

• Unpack Your Router

• Hardware Features

• Position Your Router

• Cable Your Router

N300 Wireless Router Model JWNR2000Tv3

Serial

Network key

number

(password)

Wireless network name

(SSID)

Router login information

MAC address

Unpack Your Router

Your box should contain the following items:

• N300 Wirele

• AC

• Categor

• Inst

If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton

power adapter (plug varies by region)

allation guide with cabling and router setup instructions

and original packing materials, in case you need to return the product for repair.

ss Router Model JWNR2000Tv3

y 5 (Cat 5) Ethernet cable

Hardware Features

Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.

Label

The label on the bottom shows the router’s MAC address, serial number, preset wireless network name (SSID) and Network key (password), and login information.

Figure 1. Label on router bottom

N300 Wireless Router Model JWNR2000Tv3

Internet WPS/FastLane

Power

WirelessLAN ports

Front Panel

The router front panel has the status LEDs and icons shown in the following figure.

Figure 2. Front panel LEDs and icons

Table 1. Front panel LEDs

Icon LED Activity Description

LAN ports 1–4 Solid green

Blinking green Off

Wireless

Internet (WAN)

WPS/FastLane

Solid green Blinking green Off

Solid green Off

The local port is connected to a 10/100 Mbps device. Data is being transmitted at 10/100 Mbps. No link is detected on this port.

The wireless interface is enabled. Data is being communicated over the wireless network. The wireless interface is turned off.

The router has acquired an Internet address. Data is being communicated with the Internet. No Ethernet cable is conn

WPS mode:

• WPS mode is enabled.

• WPS

• WPS mode is

FastLane mode:

astLane mode is enabled.

• F

astLane mode is disabled.

ected to the modem.

mode is available for connection.

disabled.

Power

Solid green Off

Power is supplied to the router. Power is not being supplied to the router.

N300 Wireless Router Model JWNR2000Tv3

WPS/FastLane LAN (Ethernet)

Internet AC power Reset

button ports (WAN) port adapter input button

Back Panel

The back panel has the following features:

Figure 3. Back panel

N300 Wireless Router Model JWNR2000Tv3

Position Your Router

The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:

• Near the center of the area where your computers and other devices operate and

preferably within line of sight to your wireless devices.

• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.

• In an elevated location such as a high shelf, keeping the number of walls and ceilings

between the router and your other devices to a minimum.

• Away from electrical devices that are potential sources of interference, such as ceiling

fans, home security systems, microwaves, computers, or the base of a cordless phone or

2.4 GHz cordless phone.

• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large

expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.

• With the antennas in a vertical position to provide the best side-to-side coverage or in a

horizontal position to provide the best up-and-down coverage, as applicable.

When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).

N300 Wireless Router Model JWNR2000Tv3

Internet

Cable Your Router

The installation guide that came in the box includes a cabling diagram. This section walks you through cabling with detailed illustrations.

 To connect the router, the computer, and the modem:

1. Unp

2. Locate th

3. Connect the blue Ethernet cable (C) that came with the router to the Internet (WAN) port (D)

lug and turn off the broadband modem.

e cable (A) that connects your computer to the modem. Disconnect the cable at the

modem end only (B). You will connect it to the router later.

Figure 4. Disconnect the modem end of the Ethernet cable

on the router, and to the Ethernet port on your broadband modem. The Ethernet cable and the Internet port label are color coded.

Figure 5. Use the Ethernet cable to connect the modem to the router

N300 Wireless Router Model JWNR2000Tv3

Internet

CAUTION:

4. Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow

LAN port on the router, as shown in the following figure:

Figure 6. Connect the Ethernet cable to a LAN port on the router

5. Connect any additional wired computers to your router by inserting an Ethernet cable from a

computer into one of the three remaining LAN ports.

tart your network in the correct sequence, as described in the following procedure.

6. S

Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet.

 To start your network:

1. First, plu

g in and turn on the cable or DSL modem. Wait 2 minutes.

N300 Wireless Router Model JWNR2000Tv3

AC power adapter input

Internet

2. Plug the power adapter into the AC power adapter input on the router. Then plug the other

end of the power adapter into a power outlet. Wait 2 minutes.

Figure 7. Connect the power adapter cord and turn on the router

It might take several minutes for your router to establish a connection with your computer and your Internet provider.

After correctly cabling your router, see NETGEAR genie Setup on p

age 16 for information

about how to set up your network.

2. Getting Started with NETGEAR genie

Connecting to the router

This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.

This chapter contains the following sections:

• Router Setup Preparation

• Types of Logins

• NETGEAR genie Setup

• Use NETGEAR genie after Installation

• Upgrade Router Firmware

• Router Dashboard (Basic Home Screen)

• Join Your Wireless Network

• NETGEAR genie App and Mobile genie App

N300 Wireless Router Model JWNR2000Tv3

Router Setup Preparation

You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

Use Standard TCP/IP Properties for DHCP

If you set up your computer to use a static IP address, you must change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Gather ISP Information

If you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct:

• The ISP configuration information for your DSL account

• ISP login name and password

• Fixed or static IP address settings (special deployment by ISP; this situation is rare)

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Wireless Devices and Security Settings

Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security that the router uses.

N300 Wireless Router Model JWNR2000Tv3

Types of Logins

Different types of logins have different purposes:

• Router login. Logs you in to the router interface from NETGEAR genie. See Use NETGEAR genie after Installation on page 17 for details about this login.

• ISP login. Logs you in to your Internet service. Your service provider has provided you

with this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

• Wireless network key or password. Your router is preset with a unique wireless

network name (SSID) and password for wireless access. This information is on the label on the bottom of your router.

It is important that you understand the differences between the login types so that you know which login to use when.

NETGEAR genie Setup

NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15

 To use NETGEAR genie to set up your router:

1. Turn on the router, if not done yet.

2. Make sure that your device is connected with an Ethernet cable (wired) or wirelessly (with

the preset security settings listed on the bottom label) to your router.

3. Launch your Internet browser.

• The first time that you set up the Internet connection for your router, the browser goes

to http://www.routerlogin.net, and the NETGEAR genie screen displays.

• If you already used the NETGEAR genie, type http://www.routerlogin.net in the

address field for your browser to display the NETGEAR genie screen. See

NETGEAR genie after Installation on page 17.

4. Follow the onscreen instructions to complete NETGEAR genie setup.

NETGEAR genie guides you through connecting the router to the Internet.

If the browser cannot display the web page, try these troubleshooting tips:

• Make sure that the computer is connected to one of the four LAN Ethernet ports, or

wirelessly to the router.

• Make sure that the router has full power, and that its Wireless LED is lit.

minutes to complete.

Use

• Close and reopen the browser to make sure that the browser does not cache the

previous page.

• Browse to http://www.routerlogin.net.

N300 Wireless Router Model JWNR2000Tv3

admin

********

• If the computer is set to a static or fixed IP address (this situation is uncommon),

change it to obtain an IP address automatically from the router.

 To troubleshoot Internet access problems:

If the router does not connect to the Internet, follow these troubleshooting steps:

1. Review your se

everything correctly.

2. Cont

3. Read

act your ISP to verify that you have the correct configuration information.

Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and

contact NETGEAR technical support.

ttings to be sure that you have selected the correct options and typed

Use NETGEAR genie after Installation

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again to view or change settings for the router.

aunch your browser from a computer or wireless device that is connected to the router.

1. L

ype http://www.routerlogin.net or http://www.routerlogin.com.

2. T

The login window displays:

3. Enter admin for the router user name and password for the router password, both in

lowercase letters.

Note: The router user name and password are different from the user name

nd password for logging in to your Internet connection. For more information,

a see Types of Logins on p

age 16.

N300 Wireless Router Model JWNR2000Tv3

CAUTION:

Menus (Click the Advanced tab to view more)

Language

Dashboard (Click to view details)

Help

Upgrade Router Firmware

When you set up your router and are connected to the Internet, the router automatically checks to see if newer firmware is available. If it is, a message displays on the top of the screen. See Upgrade the Router Firmware on p firmware.

age 63 for more information about upgrading

Click the message when it displays, and click Y firmware. After the upgrade, the router restarts.

Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting. Wait until the progress bar on the NETGEAR genie screen completes.

es to upgrade the router with the latest

Router Dashboard (Basic Home Screen)

The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the five sections of the dashboard to view more detailed information. The left column has the menus, and an Advanced tab is at the top. Use the Advanced tab to access additional menus and screens.

The dashboard contains these components:

• Home. This dashboar

• Inte

• Wi

• Att

rnet. Set, update, and check the ISP settings of your router.

reless. View or change the wireless settings for your router.

ached Devices. View the devices connected to your network.

d screen displays when you log in to the router.

N300 Wireless Router Model JWNR2000Tv3

• Parental Controls. Download and set up parental controls to prevent objectionable

content from reaching your computers.

• Guest Network. Set up a guest network to allow visitors to use your router’s Internet

connection.

• FastLane. Enable FastLane mode to reserve bandwidth on the router for a trusted IP

address that you specify.

• Basic tab. Configure the basic settings of your router using the menus available from this

tab.

• Advanced tab. Set the router up for unique situations such as when remote access by IP

or by domain name from the Internet is needed. See Using this tab requires a solid understanding of networking concepts.

• Help & Support. Go to the NETGEAR support site to get information, help, and product

documentation. These links work once you have an Internet connection.

• Language menu. Select your preferred language from the drop-down menu at the top

right corner of the screen.

Chapter 7, Advanced Settings.

Join Your Wireless Network

Choose either the manual or the WPS method to join your wireless network. See Guest

Networks on page 31 for instructions for how to set up a guest network.

WPS Method

Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, you press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.

Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

 To use WPS to join the wireless network:

1. Press the WPS/FastLane button on the back of the router.

2. Within 2 minutes, press the WPS button on your wireless device or follow the WPS

instructions that came with the device. The WPS process automatically sets up your wireless computer with the network

password and connects you to the wireless network.

N300 Wireless Router Model JWNR2000Tv3

Language

Support

Dashboard (Click to view details)

Retrieve wireless password

About genie

Manual Method

With the manual method, you choose the network that you want, and type its password to connect.

 To connect manually:

1. On

your computer or wireless device, open the software that manages your wireless

connections. This software scans for all wireless networks in your area.

2. Loo

k for your network and select it.

The unique WiFi network name (SSID) and password are on the router label. If you cha

nged these settings, look for the network name that you used.

3. Enter th

e router password and click Connect.

NETGEAR genie App and Mobile genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. It allows you to automatically repair common wireless network problems. It also provides easy access to router features like Live Parental Controls, guest access, broadband usage meter, speed test, and more.

For more information, see the NETGEAR ge

nie Apps User Manual.

N300 Wireless Router Model JWNR2000Tv3

Information about genie mobile app

Search NETGEAR support

and the connected router

You can use the genie mobile app on your iPhone, iPad, or Android phone.

3. genie Basic Settings

Your Internet connection and network

This chapter explains the features available from the genie Basic Home screen, shown in the following figure:

This chapter contains the following sections:

• Basic Settings

• Basic Wireless Settings

• Attached Devices

• Parental Controls

• Guest Networks

• FastLane

N300 Wireless Router Model JWNR2000Tv3

Basic Settings

The Basic Settings screen is where you view or change ISP information.

1. F

rom the Basic Home screen, select Internet to display the following screen:

The fields that display in the Basic Settings screen depend on whether your Internet connection requires a login.

2. Select a rad

follows:

• Ye

change the login time-out, enter a new value in minutes.

• No. Ente

3. Ente

4. Click App

5. Click Te

r the settings for the IP address and DNS server.

The default settings usually work fine. If you the ISP settings.

If the NETGEAR website does not display within

Troubleshooting.

io button in the Does Your Internet Connection Require a Login? field as

s. Select the encapsulation method and enter the login name. If you want to

r the account and domain names, only if needed.

have problems with your connection, check

ly to save your settings.

st to test your Internet connection.

1 minute, see Chapter 8,

N300 Wireless Router Model JWNR2000Tv3

Basic Settings Screen Fields

The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required.

• Does Your ISP Require a Login? Answer either yes or no.

• The following fields display when no login is required:

- Account Name (If required). Enter the account name that your ISP provided. It

might also be called the host name.

- Domain Name (If required). Enter the domain name that your ISP provided.

• The following fields display when your ISP requires a login:

- Internet Service Provider Encapsulation. ISP types. The choices are PPPoE,

PPTP, or L2TP.

- Login. The login name provided by your ISP. It is often an email address.

- Password. The password that you use to log in to your ISP.

- Idle Timeout (In minutes). If you want to change the login time-out, enter a new

value in minutes. This setting determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out.

• Internet IP Address. Select one of these options:

• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP

automatically assigns these addresses.

• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

address that your ISP assigned. The gateway is the ISP’s router to which your router will connect.

• Domain Name Server (DNS) Address. The DNS server is used to look up site

addresses based on their names.

• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your

ISP automatically assigns this address.

• Use These DNS Servers. If you know that your ISP requires specific servers, select

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

• Router MAC Address. The Ethernet MAC address that the router uses on its Internet

port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (this feature is also called cloning). Choose one of these options:

• Use Default Address. Use the default MAC address.

• Use Computer MAC Address. The router captures and uses the MAC address of

the computer that you are now using. You must use the one computer that is allowed by the ISP.

• Use This MAC Address. Enter the MAC address that you want to use.

N300 Wireless Router Model JWNR2000Tv3

Up to 150Mbps

Basic Wireless Settings

The Wireless Settings screen lets you view or configure the wireless network setup.

The JWNR2000Tv3 router comes with preset security

. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the bottom of the unit.

Note: The preset SSID and password are uniquely generated for every

unit to protect and maximize your wireless security.

If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

If you use a wireless computer to change the wireless network name (SSID) or other wireless security sett

ings, you are disconnected when you click Apply. To avoid this problem, use a

computer with a wired connection to access the router.

 To view or change basic wireless settings:

rom the Basic Home screen, select Wireless to display the following screen.

1. F

The Wireless Settings screen sections, settings, and procedures are explained in the following sections.

2. Ma

3. Set up and

ke any changes that are needed and click Apply to save your settings.

test your wireless devices and computers to make sure that they can connect

wirelessly. If they do not, check the following:

• Is your wireless de

vice or computer connected to your network or another wireless network in your area? Some wireless devices automatically connect to the first open network (without wireless security) that they discover.

N300 Wireless Router Model JWNR2000Tv3

• Does your wireless device or computer show up on the Attached Devices screen? If it

does, then it is connected to the network.

• If you are not sure what the network name (SSID) or password is, look on the label on

the bottom of your router.

Wireless Settings Screen Fields

You can configure the following wireless settings:

• Region. The location where the router is used. Select from the countries in the drop-down

menu. In the United States, the region is fixed to United States and is not changeable.

• Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless

stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box and click Apply.

• Enable Wireless Isolation. If this check box is selected, wireless computers or devices

that join the network can use the Internet but cannot access each other or access Ethernet devices on the network.

• Name (SSID). The SSID is also known as the wireless network name. Enter a

32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change

this setting.

• Channel. This setting is the wireless channel the gateway uses. Enter a value from 1

through 13. (For products in the North America market, only channels 1 through 11 can be operated.) Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If you experience interference, experiment with different channels to see which is the best.

• Mode:

- Up to 54 Mbps. This legacy mode uses a maximum speed of Mbps for b/g

networks.

- Up to 150 Mbps. (Default) This neighbor-friendly mode does not interfere with

neighboring wireless networks.

- Up to 300 Mbps. Performance mode uses the maximum wireless-N speed of up

to 300 Mbps.

• Security Options Settings. The Security Options section of the Wireless Settings screen

lets you change the security option and password. Do not disable security.

N300 Wireless Router Model JWNR2000Tv3

 To change the WPA security option and password:

1. Under Security Options, select a WPA option.

2. In the PassPhrase field that displays when you select a WPA security option, enter the

network key (password) that you want to use. It is a text string from 8 to 63 characters.

Attached Devices

You can view all computers or devices that are currently connected to your network from the Attached Devices screen. From the Basic Home screen, select Attached Devices to display the following screen:

Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. NETGEAR genie displays the following information about devices that are currently connected to your network:

• # (nu

• IP Address. T

• MAC Address.

• Device Na

Click Refresh to

mber). The order in which the device joined the network.

he IP address that the router assigned to this device when it joined the

network. This number can change if a device is disconnected and rejoins the network.

The unique MAC address for each device does not change. The MAC

address is typically shown on the product label.

me. If the device name is known, it is shown here.

update this screen.

N300 Wireless Router Model JWNR2000Tv3

Parental Controls

The first time you select Parental Controls from the Basic Home screen, your browser goes to the Live Parental Controls website. You can learn more about Live Parental Controls or download the application.

 To set up Live Parental Controls:

1. From the Basic Home screen, select Parent

Controls website.

2. Click eit

3. Fo

Controls Management Utility. After installation, Live Parental Controls automatically starts.

her the Windows Users or Mac Users button on the website.

llow the onscreen instructions to download and install the NETGEAR Live Parental

al Controls to go to the Live Parental

N300 Wireless Router Model JWNR2000Tv3

4. Click Next, read the note, and click Next again to proceed.

Because Live Parental Controls uses free OpenDNS accoun

ts, you are prompted to log

in or create a free account.

5. Select the radio button that applies to you, as follows, and click Next:

• If you already have an OpenDNS accoun

• If you do

not have an OpenDNS account, select the No radio button.

t, leave the Yes radio button selected.

If you are creating an account, the following screen displays:

Complete the fields and click Next.

After you log on or create your account, the filtering level screen displays:

N300 Wireless Router Model JWNR2000Tv3

6. Select a filtering level radio button and click Next.

7. Click the Take me to the status screen button.

Parental controls are now set up for the router. The Basic Home screen shows Parental Controls as enab

 To manage existing Live Parental Controls:

led.

1. From the Basic Home screen, select Parent

al Controls to open the Parental Controls

Center login page.

2. Use your OpenDNS account to log in and manage your Live Parental Controls settings.

+ 77 hidden pages

Netgear JWNR2000T Owner's Manual

N300 Wireless Router Model JWNR2000Tv3

Contents

1. Hardware Setup

Unpack Your Router

Hardware Features

Label

Front Panel

Back Panel

Position Your Router

Cable Your Router

2. Getting Started with NETGEAR genie

Router Setup Preparation

Use Standard TCP/IP Properties for DHCP

Gather ISP Information

Wireless Devices and Security Settings

Types of Logins

NETGEAR genie Setup

Use NETGEAR genie after Installation

Upgrade Router Firmware

Router Dashboard (Basic Home Screen)

Join Your Wireless Network

WPS Method

Manual Method

NETGEAR genie App and Mobile genie App

3. genie Basic Settings

Basic Settings

Basic Settings Screen Fields

Basic Wireless Settings

Wireless Settings Screen Fields

Attached Devices

Parental Controls