Netgear JR6100 Owner's Manual
AC1200 WiFi Router JR6100
User Manual
September 2013
202-11266-01
350 East Plumeria Drive
San Jose, CA 95134
USA
AC1200 WiFi Router JR6100
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Hardware Setup
Chapter 2 Get Started
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .13
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . .13
Login and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
BASIC Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Wi-Fi Protected Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . .18
Chapter 3 Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . .25
Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4 Advanced Home Settings
NETGEAR genie ADVANCED Home Screen . . . . . . . . . . . . . . . . . . . . . .31
Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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AC1200 WiFi Router JR6100
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
LAN TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Use Router as DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
WPS Wizard for WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Quality of Service Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
WMM QoS for Wireless Multimedia Applications. . . . . . . . . . . . . . . . . .39
Set Up Bandwidth Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 5 USB Storage
Connect a USB Storage Device to the Router. . . . . . . . . . . . . . . . . . . . . .45
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Share Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Share Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Store Files in a Central Location for Printing . . . . . . . . . . . . . . . . . . . . .48
Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
View a USB Device Attached to the Router. . . . . . . . . . . . . . . . . . . . . . . .49
USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . .50
Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
TiVo Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
ReadySHARE Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Port Filtering to Block Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . . .65
Port Forwarding to Permit External Host Communications . . . . . . . . . . . .66
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . .67
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .68
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .69
Application Example: Make a Local Web Server Public. . . . . . . . . . . . .69
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Chapter 7 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
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AC1200 WiFi Router JR6100
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Specify Logs Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .83
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .88
Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Wireless Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . .101
IPv6 Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Chapter 9 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
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AC1200 WiFi Router JR6100
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .118
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .119
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Appendix B Notification of Compliance
6
1. Hardware Setup
Get to know your router
1
The AC1200 WiFi Router JR6100 delivers AC1200 WiFi speeds with access up to three times
faster than similar 802.11n technology. This router supports HD streaming and online gaming
throughout your home, and a secure and reliable connection to the Internet.
The JR6100 router is compatible with next-generation WiFi devices and backward compatible
with 802.1
WiFi technology, the router avoids wireless interference, ensuring top WiFi speeds and reliable
connections.
If you already set up your router, you can skip this chapter. If you have not done that yet, this
chapter covers the hardware setup. Chapter 2, Get Started, explains how to access your router
to view or change its settings.
This chapter contains the following sections:
• Unpack Your Router
• Hardware Features
• Position Your Router
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
1 a/b/g/n devices. With speeds up to 300
1
+867 Mbps and simultaneous dual-band
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual
data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility
with any future standards. 802.11ac 1300 Mbps is approximately three times faster than 802.11n 450 Mbps.
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AC1200 WiFi Router JR6100
Unpack Your Router
Open the box and remove the router, cable, and adapter, installation guide.
Ethernet cable
Power adapter
JR6100 AC1200 WiFi Router
Figure 1. Check the package contents
Your box contains the following items:
• AC1200 WiFi Router JR6100
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
Hardware Features
Before you cable your router, take a moment to become familiar with the front, side, and back
panels and the label. Pay particular attention to the LEDs on the front panel.
Hardware Setup
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AC1200 WiFi Router JR6100
Front and Side Panels
The router front and side panels have the status LEDs and buttons shown in the following
figure.
WiFi On/Off button
LEDs
Figure 2. Router front and side view
Table 1. Front panel LED descriptions
LED Description
Power
Internet
WiFi
• Solid amber. The router is starting.
• Blinking amber. The firmware is upgrading, or the Reset button was pressed.
• Solid green. The router
• Blinking green. The firmware
• Off. Power is not supplied to the router.
• Solid green. The Internet connection is ready.
• Solid amber. The modem has detected the Ethernet cable connection.
• Off
. No Ethernet cable is connected to the modem.
• Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.
• Blinking blue. A wireless computer or device is using WPS to join the network.
• Off
. The wireless radios are off for both 2.4 GHz and 5 GHz.
WPS button
is ready.
is corrupted. Visit www.netgear.com/support.
USB
• Solid blue. The router has accepted the USB device. The USB device is ready to be used.
• Blinking blue. A USB device is plugged in and is trying to connect.
• Off
. No USB device is connected, or someone clicked the Safely Remove Hardware button,
and it is now safe to remove the attached USB device.
Hardware Setup
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AC1200 WiFi Router JR6100
The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.
• WiFi On/Off button. Pressing and holding this button for two seconds turns the 2.4 GHz
and 5 GHz wireless radios on or of
f. If the WiFi LED is lit, the wireless radios are on. If this
LED is off, the wireless radios are turned off and you cannot connect wirelessly to the
router.
ou can use this button to use WPS to add a wireless device or computer
• WPS button.
Y
to your wireless network. The WiFi LED blinks blue when the router is trying to add the
wireless device or computer. The LED stays solid blue when wireless security is enabled
in the router.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
Power connector
Power On/Off
USB Ethernet Internet
LAN ports 1–4
Figure 3. Router rear panel
port
Reset
buttonport
Pressing the Reset button restores the factory settings. See Factory Settings on page 121.
Hardware Setup
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AC1200 WiFi Router JR6100
Label
The label on the router shows the login information, MAC address, and serial number.
Default access information
Serial number andPreset WiFi
password MAC address
Figure 4. The label shows unique information about your router
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
• A
way from electrical devices that are potential sources of interference. Equipment that
might cause interference includes ceiling fans, home security systems, microwaves,
computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
• A way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also af
fect your wireless signal.
Hardware Setup
11
2. Get Started
Connect the router
2
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide.
This chapter contains the following sections:
• Router Setup Preparation
• Login and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade the Firmware
• BASIC Home Screen
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
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AC1200 WiFi Router JR6100
Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information and make sure the computers and devices in the network have the
settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, change the settings so that it uses
Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. When your Internet service
starts, your Internet service provider (ISP) typically gives you all the information needed to
connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When
your Internet connection is working, you no longer need to launch the ISP’s login program on
your computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
You need the following information from your ISP:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security that the router uses.
Login and Access
Separate types of logins have different purposes. It is important that you understand the
difference so that you know which login to use when.
• Router login. The user name admin logs you in logs you in to the router interface. For
information about this login, see Use NETGEAR genie after Installation on page 15.
• ISP login.
service provider has provided you with this login information in a letter or some other way .
If you cannot find this login information, contact your service provider.
The login that your ISP provided logs you in to your Internet service. Your
Get Started
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AC1200 WiFi Router JR6100
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on your router.
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. Installation with basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your router:
1. Turn the router on by pressing the Power On/Off
2. Make sure that your computer or wireless device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the product label.
3. Launch your Internet browser
• The first time you set up the Internet connection for your router, the browser goes to
http://www.routerlogin.net, and the NETGEAR genie screen displays.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on page 15.
4. Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
If the browser cannot display the web page:
.
button.
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the router.
• Make sure that the router has full power, and that its WiFi LED is lit.
• To make sure that the browser does not cache the previous page, close and reopen the
browser
• Browse to http://www.routerlogin.net.
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
.
Get Started
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AC1200 WiFi Router JR6100
If the router does not connect to the Internet:
1. Review your settings. Make sure that you have selected the correct options and typed
everything correctly
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
.
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. If you want to view or change
settings for the router, you can use genie again.
To log in to the gateway:
1. Launch your browser from a computer or wireless device that is connected to the router.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. For more information,
see Login and Access on page 13.
Upgrade the Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message displays on the top of
the screen. For more information, see Upgrade the Router Firmware on page 75.
Click the message when it displays, and click the Y
latest firmware. After the upgrade, the router restarts.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upgrade. For example, do not close the browser, click a link, or
load a new page. Do not turn off the router.
es button to upgrade the router with the
Get Started
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AC1200 WiFi Router JR6100
BASIC Home Screen
The router BASIC Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view and change the settings. The left column has menus. You can use the ADVANCED tab
to access more menus and screens.
Language
Menus
(Click the
Advanced
tab to view
more)
Figure 5. BASIC Home screen with dashboard, language, and online help
Dashboard
(Click to
view details)
Help
The following items display:
• Home. This dashboard screen displays when you log in to the
router.
• Internet. Set, update, and check the ISP settings of your router.
• W
ireless. V
iew or change the wireless settings for your router.
• Attached Devices. View the devices connected to your network.
• Parental Controls
. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. If you connected a USB storage device to the router, then it is displayed
here.
• Guest Network. Set up a guest network to allow visitors to use your router’
s Internet
connection.
• ADVANCED tab. Set the router up for unique situations such as when remote access by
IP or by domain name from the Internet is needed. See
Chapter 8, Advanced Settings.
You need a solid understanding of networking to use this tab.
• Help & Support. Visit the NETGEAR support site for information, help, and product
documentation.
These links work once you have an Internet connection.
Get Started
16
AC1200 WiFi Router JR6100
Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network. For instructions
about how to set up a guest network, see Set Up a Guest Network on page 28.
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the router label. If you
changed these settings, look for the network name that you used.
3. Enter the router password and click the Connect button.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WP A2 or WP A
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the router front panel
2. Within two minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
.
Get Started
17
AC1200 WiFi Router JR6100
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. For information about the genie apps, see the NETGEAR genie App User Manual.
Retrieve wireless password
Menu
About genie
Language
Dashboard
(Click to
view
details)
Support
Figure 6. genie app dashboard
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to router features like Live Parental Controls, guest access, Internet
traf
fic meter
, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
Figure 7. genie mobile app home screen
Get Started
18
3. Basic Settings
Your Internet connection and WiFi network
This chapter contains the following sections:
• Internet Setup
• Parental Controls
• Basic Wireless Settings
• Set Up a Guest Network
• View Attached Devices
For information about the ReadySHARE feature available from the BASIC Home tab, see
Chapter 5, USB Storage.
3
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AC1200 WiFi Router JR6100
Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
You can use the Setup Wizard to detect the Internet connection and automatically set up the
router. See Internet Connection Setup Wizard on page 31.
To view or change the basic Internet setup:
1. Log in to the router.
See
Login and Access on page 13.
The BASIC Home screen displays:
2. Select Internet.
Scroll to view
more settings
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
Basic Settings
20
AC1200 WiFi Router JR6100
3. Select one of the following radio buttons:
• Ye
s. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
4. Enter the settings for the IP address and DNS server
.
The default settings usually work fine. If you have problems with your connection, check
the ISP settings.
5. Click the Apply button.
Your settings are saved.
6. Click the T
est button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 9,
T roubleshooting.
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether an ISP login is required.
Does Your Internet connection require a login? Select either the Ye
s or No radio button.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP
. This might
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP
.
These fields display when your ISP requires a login:
• Internet Service Provider. Select PPPoE, L2TP, or PPTP.
• Login.
• Password.
The login name provided by your ISP. This login name is often an email address.
The password that you use to log in to your ISP.
• Service Name (if Required). If your ISP provided a service name, enter it here.
• Connection Mode. Select Always On, Dial on Demand, or Manually Connect.
• Idle T
imeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This setting determines how long the router keeps the Internet connection active
when there is no Internet activity from the LAN. A value of 0 (zero) means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP
Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s router to which your router will
connect.
Domain Name Server (DNS) Address.
The DNS server is used to look up site addresses
based on their names.
Basic Settings
21
AC1200 WiFi Router JR6100
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this
radio button. Enter the IP address of your ISP’s primary DNS server
server address is available, enter it also.
Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened.
This feature allows your router to use your computer’s MAC address (also called cloning).
They accept traffic only from the MAC address of that computer .
. If a secondary DNS
• Use Default Address
• Use Computer MAC Address
computer that you are now using. You have to use the one computer that the ISP allows.
• Use This MAC Address
. Use the default MAC address.
. The router captures and uses the MAC address of the
. Enter the MAC address that you want to use.
Parental Controls
The first time you select Parental Controls from the BASIC Home screen, your browser goes
to the Live Parental Controls website. You can learn more about Live Parental Controls or
download the application.
To set up Live Parental Controls:
1. On the dashboard screen, select Parental Controls.
2. Click either the W
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management utility.
indows Users or Mac Users
Basic Settings
button.
22
AC1200 WiFi Router JR6100
After installation, Live Parental Controls automatically starts.
4. Click the Next button, read the note, and click the Next button again to proceed.
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
5. Select the radio button that applies to you and click the Next button.
• If you already have an OpenDNS account, leave the Yes radio button selected.
• If you do not have an OpenDNS account, select the
No radio button.
If you are creating an account, the following screen displays:
• Fill in the fields and click the Next button.
Basic Settings
23
AC1200 WiFi Router JR6100
After you log on or create your account, the filtering level screen displays:
6. Select the radio button for the filtering level that you want and click the Next button.
7. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
Enabled.
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the Wi-Fi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory.
Y
ou can find the preset SSID and password on the product label.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
Basic Settings
24
AC1200 WiFi Router JR6100
NETGEAR recommends that you do not change your preset security settings. If you change
your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If you use a wireless computer to change the SSID or other wireless security settings, you
are disconnected when you click the Apply button.
To avoid this problem, use a computer
with a wired connection to access the router.
Change the Wireless Security Option
Your router is preset with unique wireless security settings. You can change the settings if
you want. NETGEAR recommends that you do not disable security.
To view or change basic wireless settings:
1. Select BASIC > Wireless
.
The screen sections, settings, and procedures are explained in the following sections.
2. (Optional) Change the settings as needed.
3. Click the Apply button.
Your settings are saved.
If you were connected wirelessly to the router and you changed the SSID or wireless
security
, you are disconnected from the network.
4. If you changed the settings, make sure that you can connect wirelessly to the network with
its new settings.
If you cannot connect wirelessly
, check the following:
• Is your computer or wireless device connected to another wireless network in your
area? Some wireless devices automatically connect to the first open network (without
wireless security) that they discover.
Basic Settings
25
AC1200 WiFi Router JR6100
• Is your computer or wireless device trying to connect to your network with its old
settings (before you changed the settings)? If so, update the wireless network
selection in your computer or wireless device to match the current settings for your
network.
You can use this screen to view or change the wireless network settings and the security
option.
Wireless Network Settings
The following items display:
• Region.
United States, the region is fixed to United States and is not changeable.
• Enable SSID Broadcast. This feature allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists.
is selected by default. To turn off the SSID broadcast, clear this check box.
• Name (SSID). The SSID is also known as the wireless network name. Enter a
32-character (maximum) name in this field.
is randomly generated, and NETGEAR strongly recommends that you do not change this
setting.
• Enable V
video. When this check box is selected, the router uses video reliability algorithms to
reduce jitter and packet loss during video presentations. If you do not stream video, do
not select this check box.
• Channel.
products in the North America market, only Channels 1 through 11 can be operated.) Do
not change the channel unless you experience interference (shown by lost connections or
slow data transfers). If this happens, experiment with different channels to see which is
the best.
When you use multiple access points, it is better if adjacent access points use different
radio frequency channels to reduce interference.
between adjacent access points is five channels (for example, use Channels 1 and 6, or 6
and 11).
The location where the router is used. Select from the countries in the list. In the
This check box
This field is case-sensitive. The default SSID
ideo Network. (For 5 GHz a/n network only) Select this check box to stream HD
The wireless channel the gateway uses. Enter a value from 1 through 13. (For
The recommended channel spacing
• Mode. For the 2.4 GHz band, Up to 300 Mbps is the default setting, which allows 802.1
and 802.11g wireless devices to join the network. The other settings are Up to 54 Mbps
and Up to 145 Mbps. For the 5 GHz band, Up to 867 Mbps is the default setting. The
other settings are Up to 192 Mbps and Up to 400 Mbps.
1n
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
Basic Settings
26
AC1200 WiFi Router JR6100
Note: The router comes with unique preset wireless security. These
settings are on the product label. NETGEAR recommends that you
use preset security so that you can refer to the label if you forget the
WiFi password. However, you can change the security option and
passphrase.
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-Fi Alliance (
http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key. WP
A-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.
WP A2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is implemented through hardware; WP
A-PSK is implemented
through software. WP A2-PSK uses a passphrase to authenticate and generate the initial data
encryption keys. Then it dynamically varies the encryption key.
WPS-PSK + WPA2-PSK mixed mode can provide broader support for all wireless clients.
A2-PSK clients get higher speed and security
WP
, and WPA-PSK clients get decent speed
and security. For help with WPA settings on your wireless computer or device, see the
instructions that came with your product.
To change the WPA settings:
1. Select BASIC > Wireless Settings
.
NETGEAR recommends that you do not disable security.
2. Under Security Options, select the WPA option you want.
3. In the Passphrase field that displays when you select a WPA security option, enter the
network key (password) that you want to use. It is a text string from 8 to 63 characters.
4. Write down the new password and keep it in a secure place for future reference.
5. Click the Apply
button.
Your changes are saved.
Basic Settings
27
AC1200 WiFi Router JR6100
Set Up a Guest Network
A guest network allows visitors at your home to use the Internet without using your wireless
security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0
GHz a/n.
To set up a guest network:
1. Select BASIC > Guest Network.
2. Select any of the following wireless settings:
• Enable Guest Network. When this check box is selected, the guest network is
enabled, and guests can connect to your network using the SSID of this profile.
• Enable SSID Broadcast. If this check box is selected, the wireless access point
broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt
the correct SSID for connections to this access point.
• Enable Video Network. (For 5 GHz a/n network only) Select this check box to stream
HD video. When this check box is selected, the router uses video reliability algorithms
to reduce jitter and packet loss during video presentations. If you do not stream video,
do not select this check box.
• Allow guests to see each other and access my local network. If this check box is
selected, anyone who connects to this SSID has access to your local network, not just
Internet access.
3. Give the guest network a name.
The guest network name is case-sensitive and can be up to 32 characters.
manually configure the wireless devices in your network to use the guest network name in
addition to the main SSID.
4. Select a security option from the list.
For information about he security options, see Wireless Security Options on page 26.
You then
Basic Settings
28
AC1200 WiFi Router JR6100
5. Click the Apply button.
Your settings are saved.
View Attached Devices
To view all computers or devices that are currently connected to your network, use the
Attached Device screen.
To view the Attached Devices screen:
1. From the BASIC Home screen, select Attached Devices.
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network. The following information displays:
• # (number). The order in which the device joined the network.
• IP Address. The IP address that the router assigned to this device when it joined the
network.
• MAC Address. The unique MAC address for each device does not change.
address is typically shown on the product label.
• Device Name. If the device name is known, it is shown here.
2. T
o update this screen, click the Refresh button.
This number can change if a device is disconnected and rejoins the network.
The MAC
Basic Settings
29
4. Advanced Home Settings
Specify custom settings
4
This chapter helps you configure the advanced settings in your router using genie. This chapter
contains the following sections:
• NETGEAR genie ADVANCED Home Screen
• Internet Connection Setup Wizard
• WAN Setup
• LAN Setup
• WPS Wizard for WiFi Connections
• Quality of Service Setup
Some selections on the ADVANCED Home screen are described in separate chapters:
• ReadySHARE. See Chapter 5, USB Storage.
• Security. See Chapter 6, Security.
• Administration. See Chapter 7, Administration.
• Advanced Setup. See Chapter 8, Advanced Settings.
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