Netgear JNR3000 Owner's Manual
N300 Wireless Gigabit Router JNR3000
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
June 2012
202-10989-01
v1.0
N300 Wireless Gigabit Router JNR3000
© 2012 NETGEAR, Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online,
visit us at http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): See Support information card.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © 2012 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
NOTE: This product's firmware limits operation to only the channels allowed in a particular Region or Country. Therefore,
all options described in this user's guide may not be available in your version of the product.
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have
been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:
• EN 60950-1: 2001
Safety of information technology equipment
• EN 300 328 V1.7.1 (2006-10)
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission systems; Data transmission
equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques; Harmonized EN covering
essential requirements under article 3.2 of the R&TTE Directive
• EN 301 489-17 V1.2.1 (2002-08) and EN 301 489-1 V1.4.1 (2002-08)
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for
radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5 GHz high
performance RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA
countries under the following conditions and/or with the following restrictions:
• In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use
the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network
services.
• This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be
limited to 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. For detailed information the end-user should
contact the national spectrum authority in France.
Česky
[Czech]
[NETGEAR Inc.] tímto prohlašuje, že tento [JNR3000] je ve shode se základními
požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.
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N300 Wireless Gigabit Router JNR3000
Dansk
[Danish]
Deutsch
[German]
Eesti
[Estonian]
English Hereby, [NETGEAR Inc.], declares that this [JNR3000] is in compliance with the
Español
[Spanish]
Eλληνική
[Greek]
Français
[French]
Italiano
[Italian]
Latviski
[Latvian]
Undertegnede [NETGEAR Inc.] erklærer herved, at følgende udstyr [JNR3000]
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Hiermit erklärt [NETGEAR Inc.], dass sich das Gerät [JNR3000] in Übereinstimmung
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen
der Richtlinie 1999/5/EG befindet.
Käesolevaga kinnitab [NETGEAR Inc.] seadme [JNR3000] vastavust direktiivi
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele
sätetele.
essential requirements and other relevant provisions of Directive 1999/5/EC.
Por medio de la presente [NETGEAR Inc.] declara que el [JNR3000] cumple con los
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la
Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [NETGEAR Inc.] ΔΗΛΩΝΕΙ ΟΤΙ [JNR3000] ΣΥΜΜΟΡΦΩΝΕΤΑΙ
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ
ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente [NETGEAR Inc.] déclare que l'appareil [JNR3000] est conforme aux
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Con la presente [NETGEAR Inc.] dichiara che questo [JNR3000] è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Ar šo
[NETGEAR Inc.] deklarē, ka [JNR3000] atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių
[Lithuanian]
Nederlands
[Dutch]
Malti
[Maltese]
Magyar
[Hungarian]
Polski
[Polish]
Português
[Portuguese]
Slovensko
[Slovenian]
Slovensky
[Slovak]
Suomi
[Finnish]
Šiuo [NETGEAR Inc.] deklaruoja, kad šis [JNR3000] atitinka esminius reikalavimus ir
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart [NETGEAR Inc.]. dat het toestel [JNR3000] in overeenstemming is met
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, [NETGEAR Inc.], jiddikjara li dan [JNR3000] jikkonforma mal-htigijiet
essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, [NETGEAR Inc.] nyilatkozom, hogy a [JNR3000] megfelel a vonatkozó
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Niniejszym [NETGEAR Inc.] oświadcza, że [JNR3000] jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
[NETGEAR Inc.] declara que este [JNR3000] está conforme com os requisitos
essenciais e outras disposições da Directiva 1999/5/CE.
[NETGEAR Inc.] izjavlja, da je ta [JNR3000] v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
[NETGEAR Inc.] týmto vyhlasuje, _e [JNR3000] spĺňa základné po_iadavky a všetky
príslušné ustanovenia Smernice 1999/5/ES.
[NETGEAR Inc.] vakuuttaa täten että [JNR3000] tyyppinen laite on direktiivin
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
3
N300 Wireless Gigabit Router JNR3000
Svenska
[Swedish]
Härmed intygar [NETGEAR Inc.] att denna [JNR3000] står I överensstämmelse med de
väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
FCC Requirements for Operation in the United States
Federal Communications Commission (FCC) Compliance Notice:
Radio Frequency Notice: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when
connecting to computer or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and
must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Information to User
This product does not contain any user serviceable components and is to be used with approved antennas only. Any product
changes or modifications will invalidate all applicable regulatory certifications and approvals.
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Declaration Of Conformity
We NETGEAR, Inc., 350 East Plumeria, San Jose, CA 95134, declare under our sole responsibility that N300 Wireless
Gigabit Router JNR3000 complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
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N300 Wireless Gigabit Router JNR3000
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
N300 Wireless Gigabit Router JNR3000
Tested to Comply
with FCC Standards
FOR HOME OR OFFICE USE
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the
equipment.
Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications
Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic,
building materials and construction, and network overhead, lower actual data throughput rate.
5
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR Genie
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .15
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 15
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
NETGEAR Genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Use NETGEAR Genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Router Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . .18
Add Wireless Devices or Computers to Your Network. . . . . . . . . . . . . . . .19
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 3 Genie Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . .26
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 28
FastLane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4 Genie Advanced Home
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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N300 Wireless Gigabit Router JNR3000
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 5 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Chapter 6 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Internet Provider (WAN) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .58
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Chapter 7 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 69
Port Forwarding to Permit External Host Communications . . . . . . . . . .71
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .72
Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . .72
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Editing or Deleting a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . .74
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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N300 Wireless Gigabit Router JNR3000
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 8 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . .88
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . . 88
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . . 93
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . .93
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . 94
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Appendix B Notification of Compliance
Index
8
1. Hardware Setup
Getting to know your router
1
The N300 Wireless Gigabit Router JNR3000 provides you with an easy and secure way to set up
a wireless home network with fast access to the Internet over a high-speed digital subscriber line
(DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe
Internet content and applications, and protects the devices (PCs, gaming consoles, and so on)
that you connect to your home network.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup.
how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Router
• Position Your Router
• Hardware Features
For more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Chapter 3, Genie Basic Settings, explains
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N300 Wireless Gigabit Router JNR3000
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Figure 1. Check the package contents
Your box contains the following items:
• N300 Wireless Gigabit Router JNR3000
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair.
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
Hardware Setup
10
N300 Wireless Gigabit Router JNR3000
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4
GHz cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the following figure.
Wireless On/Off button
WPS/FastLane button
Power/Check
Ethernet LAN ports
Internet
Wireless LED
WPS/FastLane LED
Figure 2. Router, front view
Hardware Setup
11
Table 1. Front panel LED descriptions
LED Description
N300 Wireless Gigabit Router JNR3000
Power/Test
Internet
LAN ports
1–4
Wireless
WPS
• Solid green. The startup is completed, and the router is ready.
• Blinking green. The firmware is corrupted (see http://www.netgear.com/support).
• Blinking amber. The firmware is upgrading, or the Reset button was pressed.
• Off. Power is not supplied to the router.
• Solid green. An IP address has been received; ready to transmit data.
• Solid amber. An Ethernet cable connection to the modem has been detected.
• Off. No Ethernet cable is connected to the modem.
• Solid green. The local port is connected to a 1000 Mbps device.
• Blinking green. Data is being transmitted at 1000 Mbps.
• Solid amber. The local port is connected to a 10/100 Mbps device.
• Blinking amber. Data is being transmitted at 10/100 Mbps.
• Off. No link is detected on this port.
• Solid blue. The wireless interface is enabled.
• Blinking blue. Data is being communicated over the wireless network.
• Off. The wireless interface is turned off.
• Solid green. A WPS-capable device has been accepted by the router and is ready to be used.
• Blinking green. The WPS-capable device will be associated with the router within 2 minutes.
• Off. No WPS connection exists.
The WLAN and WPS buttons toggle the WLAN and WPS functions on and off.
• Wireless On/Off button. Pressing and holding the wireless LAN button for 2
seconds turns the 2.4 GHz wireless radio on and off. If the Wireless LED is lit, the
wireless radio is on. If the LED is off, then the wireless radio is turned off and you cannot
connect wirelessly to the router.
• WPS button. You can use this button to use WPS to add a wireless device or
computer to your wireless network. The LED below the WPS button blinks green when
the router is trying to add the wireless device or computer. The LED stays solid green
when wireless security is enabled in the router.
Hardware Setup
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N300 Wireless Gigabit Router JNR3000
Back Panel
The back panel has the connections shown in the following figure.
Ethernet LAN
Internet
Power
On/Off button
Figure 3. Router, rear view
Port
See Factory Default Settings on page 96 for information about restoring factory settings.
Label
The label on the bottom of the router shows the WPS PIN, login information, MAC address,
and serial number.
Serial number
MAC address
Figure 4. The label shows unique information about your router
Hardware Setup
13
WPS Security
PIN
2. Getting Started with NETGEAR Genie
Connecting to the router
2
This chapter explains how to use NETGEAR Genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• NETGEAR Genie Setup
• Use NETGEAR Genie after Installation
• Upgrade Router Firmware
• Router Dashboard (Basic Home Screen)
• Add Wireless Devices or Computers to Your Network
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N300 Wireless Gigabit Router JNR3000
Router Setup Preparation
You can set up your router with the NETGEAR Genie automatically, or you can use the Genie
menus and screens to set up your router manually. However, before you start the setup
process, you need to have your ISP information on hand and make sure the laptops, PCs,
and other devices in the network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. Your Internet service provider
(ISP) should have provided you with all of the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP’s login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the router.
Types of Logins and Access
There are separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR Genie. See Use
NETGEAR Genie after Installation on page 17 for details about this login.
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
located on the bottom of your router.
Getting Started with NETGEAR Genie
15
N300 Wireless Gigabit Router JNR3000
NETGEAR Genie Setup
NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the
router because it automates many of the steps and verifies that those steps have been
successfully completed. It takes about 15
minutes to complete.
To use NETGEAR Genie to set up your router:
1. Turn the router on by pressing the On/Off button, if not done yet.
2. Make sure that your device is connected with an Ethernet cable (wired) or wirelessly (with
the preset security settings listed on the bottom label) to your router.
3. Launch your Internet browser.
• If this is the first time you are setting up the Internet connection for your router, the
browser automatically goes to http://www.routerlogin.net, and the NETGEAR Genie
screen displays.
• If you already used the NETGEAR Genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR Genie screen. See
NETGEAR Genie after Installation on page 17.
Use
4. Follow the onscreen instructions to complete NETGEAR Genie setup. NETGEAR Genie
guides you through connecting the router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router.
• Make sure that the router has full power, and that the wireless LED is lit.
• Close and re-open the browser to make sure the browser does not cache the previous
page.
• Browse to http://www.routerlogin.net.
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Getting Started with NETGEAR Genie
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N300 Wireless Gigabit Router JNR3000
Use NETGEAR Genie after Installation
When you first set up your router, NETGEAR Genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. You can use NETGEAR
Genie again if you want to view or change settings for the router.
1. Launch your browser from a computer or wireless device that is connected to the router.
2. Type http://www.routerlogin.net.
The login window displays:
admin
********
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. See Types of Logins
and Access on page 15 for more information.
Upgrade Router Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed on the top
of the screen. See Upgrade the Router Firmware on page 53 for more information about
upgrading firmware.
Click the message when it shows up, and click Yes to upgrade the router with the latest
firmware. After the upgrade, the router restarts.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
Getting Started with NETGEAR Genie
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N300 Wireless Gigabit Router JNR3000
Router Dashboard (Basic Home Screen)
The router Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view more detailed information. The left column has the menus, and at the top there is an
Advanced tab that is used to access additional menus and screens.
Menus
(Click the
Advanced
tab to
view
more)
Figure 5. Router Basic Home screen with dashboard, language, and online help
Language
Dashboard
(Click to
view
details)
• Home. This dashboard screen displays when you log in to the router.
• Internet. Set, update, and check the ISP settings of your router.
• Wireless. View or change the wireless settings for your router.
• Attached Devices. View the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• Guest Network. Set up a guest network to allow visitors to use your router’s Internet
connection.
• FastLane. Specify the bandwidth that you want reserved when you are connecting from a
trusted IP address, and push the FastLane button. FastLane gives you guaranteed
bandwidth for video streaming applications.
• Advanced tab. Set the router up for unique situations such as when remote access by IP
or by domain name from the Internet is needed. See Chapter 7, Advanced Settings.
Using this tab requires a solid understanding of networking concepts.
• Help & Support. Go to the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
Getting Started with NETGEAR Genie
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N300 Wireless Gigabit Router JNR3000
Add Wireless Devices or Computers to Your Network
Choose either the manual or the WPS method to add wireless devices and other equipment
to your wireless network. See Guest Networks on page 27 for instructions on how to set up a
guest network.
Manual Method
To connect manually:
1. Open the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. This
software scans for all wireless networks in your area.
2. Look for your network and select it. If you did not change the name of your network during
the setup process, look for the default Wi-Fi network name (SSID) and select it. The default
SSID is located on the product label on the bottom of the router.
3. Enter the router password and click Connect. The default router passphrase is located on
the product label on the bottom of the router.
4. Repeat steps 1–3 to add other wireless devices.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to
a home network while maintaining security. To use WPS, make sure that all wireless devices
to be connected to the network are Wi-Fi certified and support WPS. During the connection
process, the client gets the security settings from the router so that every device in the
network has the same security settings.
To use WPS to join the wireless network:
If your wireless device supports WPS (Push 'N' Connect), follow these steps:
1. Press the WPS button on the router front panel
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device. The device is now connected to your router.
3. Repeat steps 1–2 to add other WPS wireless devices.
.
Getting Started with NETGEAR Genie
19
3. Genie Basic Settings
Your Internet connection and network
3
This chapter explains the features available from the Genie Basic Home screen, shown in the
following figure:
This chapter contains the following sections:
• Internet Setup
• Attached Devices
• Parental Controls
• Basic Wireless Settings
• Guest Networks
• FastLane
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N300 Wireless Gigabit Router JNR3000
Internet Setup
The Internet Setup screen is where you view or change ISP information.
1. From the Home screen, select Internet. The following screen displays:
Scroll to
view more
settings
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
2. Enter the settings for the IP address and DNS server. The default settings usually work fine.
If you have problems with your connection, check the ISP settings.
3. Click Apply to save your settings.
4. Click Test to test your Internet connection. If the NETGEAR website does not display within
1 minute, see Chapter 8, Troubleshooting.
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields displayed on this screen depend on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP. The Account
Name is also called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
These fields display when your ISP requires a login:
• Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or
L2TP.
• Login. The login name provided by your ISP. This is often an email address.
• Password. The password that you use to log in to your ISP.
• Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This value determines how long the router keeps the Internet connection active
after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never
log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s router to which your router will
connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your
ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address. The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They will then accept traffic only from the MAC address of that
computer. This feature allows your router to use your computer’s MAC address (also called
cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router will capture and use the MAC address of the
computer that you are now using. You have to use the one computer that is allowed by
the ISP.
• Use This MAC Address. Enter the MAC address that you want to use.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
Attached Devices
You can view all computers or devices that are currently connected to your network here.
From the Basic Home screen, select Attached Devices to display the following screen:
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network.
• # (number). The order in which the device joined the network.
• IP Address. The IP address that the router assigned to this device when it joined the
network. This number can change if a device is disconnected and rejoins the network.
• MAC Address. The unique MAC address for each device does not change. The MAC
address is typically shown on the product label.
• Device Name. If the device name is known, it is shown here.
You can click Refresh to update this screen.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
Parental Controls
The first time you select Parental Controls from the Basic Home screen, you are
automatically directed to the Internet, where you can learn more about Live Parental Controls
or download the application. The following screen displays:
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The JNR3000 router comes with preset security. This means that the Wi-Fi network name
(SSID), network key (password), and security option (encryption protocol) are preset in the
factory. You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
To view or change basic wireless settings:
NETGEAR recommends that you do not change your preset security settings. If you do
decide to change your preset security settings, make a note of the new settings and store it in
a safe place where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click Apply. To avoid this problem, use a
computer with a wired connection to access the router.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
1. On the Basic Home screen, select Wireless to display the Wireless Settings screen.
The screen sections, settings, and procedures are explained in the following sections.
2. Make any needed changes, and click Apply to save your settings.
3. Set up and test your wireless devices and computers to make sure that they can connect
wirelessly. If they do not, check the following:
• Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover.
• Does your wireless device or computer show up on the Attached Devices screen? If it
does, then it is connected to the network.
• If you are not sure what the network name (SSID) or password is, look on the label on
the bottom of your router.
Wireless Settings Screen Fields
Region Selection
The location where the router is used. Select from the countries in the list. Note that in the
United States, the region is fixed to United States and is not changeable.
Wireless Network
Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear the Allow Broadcast of Name
(SSID) check box, and click Apply.
Enable Wireless Isolation. If this check box is selected, then wireless clients (computers or
wireless devices) that join the network can use the Internet, but cannot access each other or
access Ethernet devices on the network.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
Enable NETGEAR Badge LED. This setting lets you enable the NETGEAR Badge LED.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this setting.
Channel. This setting is the wireless channel used by the gateway. Enter a value from 1
through 13. (For products in the North America market, only Channels 1 through 11 can be
operated.) Do not change the channel unless you experience interference (shown by lost
connections or slow data transfers). If this happens, experiment with different channels to see
which is the best.
Mode. Up to 300 Mbps is the default and allows 802.11n and 802.11g wireless devices to join
the network. g & b supports up to 54 Mbps. The 450 Mbps setting allows 802.11n devices to
connect at this speed.
Security Options Settings
The Security Options section of the Wireless Settings screen lets you change the security
option and passphrase. NETGEAR recommends that you do not change the security
option or passphrase, but if you want to change these settings, this section explains how.
Do not disable security.
Change WPA Security Option and Passphrase
1. Under Security Options, select the WPA option you want.
2. In the Passphrase field that displays when you select a WPA security option, enter the
network key (passphrase) that you want to use. It is a text string from 8 to 63 characters.
Genie Basic Settings
26
N300 Wireless Gigabit Router JNR3000
Guest Networks
Adding a guest network allows visitors at your home to use the Internet without giving them
your wireless security key.
To set up a guest network:
1. Select Basic > Guest Network to display the following screen:
2. Select any of the following wireless settings:
Enable Guest Network. When this check box is selected, the guest network is enabled,
and guests can connect to your network using the SSID of this profile.
Enable Wireless Isolation. If this check box is selected, then wireless clients (computers
or wireless devices) that join the network can use the Internet, but cannot access each
other or access Ethernet devices on the network.
Enable SSID Broadcast. If this check box is selected, the wireless access point
broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the
correct SSID for connections to this access point.
Allow guest to access My Local Network. If this check box is selected, any user who
connects to this SSID has access to your local network, not just Internet access.
3. Give the guest network a name.
The guest network name is case-sensitive and can be up to 32 characters. You then
manually configure the wireless devices in your network to use the guest network name
in addition to the main non-guest SSID.
4. Select a security option from the list. The security options are described in Guest Network
Wireless Security Options on page 28.
5. Click Apply to save your selections.
Genie Basic Settings
27
N300 Wireless Gigabit Router JNR3000
Guest Network Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
This section presents an overview of the security options and provides guidance on when to
use which option. It is also possible to set up a guest network without wireless security.
NETGEAR does not recommend this.
WPA Encryption
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with
the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase to perform authentication and generate the initial data encryption
keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and is
designed to work with all wireless network interface cards, but not all wireless access points.
It is superseded by WPA2-PSK.
WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is usually implemented through hardware, while WPA-PSK is usually
implemented through software. WPA2-PSK uses a passphrase to authenticate and generate
the initial data encryption keys. Then it dynamically varies the encryption key.
WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.
WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed
and security. The product documentation for your wireless adapter and WPA client software
should have instructions about configuring their WPA settings.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
FastLane
FastLane lets you specify the bandwidth that you want reserved when you are connecting
from a trusted IP address, and push the FastLane button. FastLane gives you guaranteed
bandwidth for video streaming applications.
From the Basic screen, you can:
• Turn the FastLane feature on and off. (FastLane is set to off by default.)
• Specify the amount of bandwidth reserved for the trusted IP address.
• Set the WPS/FastLane button on your router to WPS or FastLane. (This button is set to
WPS by default.)
To use FastLane:
1. Select FastLane from the Basic screen menu. The first FastLane screen appears:
2. To select FastLane features, set the screen like this:
• FastLane Status: By default, FastLane is turned off, and WPS is turned on. To turn
on FastLane, check the Turn On FastLane check box.
Genie Basic Settings
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N300 Wireless Gigabit Router JNR3000
• Bandwidth Reserved for Trusted IP Address: Specify the percentage of bandwidth
on the wireless router to reserve when you connect from a trusted IP address. This
prevents other users from using up your bandwidth. When you connect to the router
from the trusted IP address, you have guaranteed bandwidth for video streaming
applications.
• Enter the IP address in the fields provided.
• Select a percentage from the drop-down list: 50%, 60%, 70%, or 80%.
• WPS and FastLane Push Button: Select FastLane by clicking the FastLane radio
button.
3. Click Apply to save your changes.
Genie Basic Settings
30
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