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JNDR3000
Owner's Manual
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User Manual
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Netgear JNDR3000 Owner's Manual

N600 Wireless Dual Band Router JNDR3000

User Manual
June 2013 202-11233-01
350 East Plumeria Drive San Jose, CA 95134 USA
N600 Wireless Dual Band Router JNDR3000
Support
Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit
Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

Contents

Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front and Top Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .17
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Router Dashboard (BASIC Home Screen). . . . . . . . . . . . . . . . . . . . . . . . .20
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Wi-Fi Protected Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3 NETGEAR genie Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Internet Setup If Your ISP Requires a Login . . . . . . . . . . . . . . . . . . . . .26
Internet Setup If Your ISP Does Not Require a Login . . . . . . . . . . . . . .28
Basic Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Wireless Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Change the WEP Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Change WPA Security Option and Password . . . . . . . . . . . . . . . . . . . .33
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ReadySHARE USB Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
N600 Wireless Dual Band Router JNDR3000
Chapter 4 NETGEAR genie ADVANCED Home
NETGEAR genie ADVANCED Home Screen . . . . . . . . . . . . . . . . . . . . . . 42
Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Set Up Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Share Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Store Files in a Central Location for Printing . . . . . . . . . . . . . . . . . . . . . 60
Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . . 62
Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 67
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 7 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Wireless Settings (2.4 GHz and 5 GHz). . . . . . . . . . . . . . . . . . . . . . . . . 81
Guest Network (2.4 GHz and 5 GHz). . . . . . . . . . . . . . . . . . . . . . . . . . . 82
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .82
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .85
N600 Wireless Dual Band Router JNDR3000
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .92
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Port Forwarding and Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . 101
Port Forwarding to Permit External Host Communications . . . . . . . . .102
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . .103
Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . .103
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . .105
Application Example: Making a Local Web Server Public . . . . . . . . . . 106
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Chapter 9 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .120
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Push 'N' Connect (WPS) Button Blinks Green . . . . . . . . . . . . . . . . . . .120
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
N600 Wireless Dual Band Router JNDR3000
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .125
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 126
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Appendix B Notification of Compliance

1. Hardware Setup

Getting to know your router
1
The N600 Wireless Dual Band Router JNDR3000 provides you with an easy and secure way to
set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL) or from a cable broadband service provider. It is compatible with all major DSL Internet service providers and cable broadband service providers, lets you block unsafe Internet content and applications, and protects the devices (computers, gaming consoles, and so on) that you connect to your home network.
Note: For more information about the topics covered in this manual, visit
the support website at http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. explains how to set up your Internet connection.
This chapter contains the following sections:
Chapter 3, NETGEAR genie Basic Settings,
• Unpack Your Router
• Hardware Features
• Position Your Router
• Cable Your Router
N600 Wireless Dual Band Router JNDR3000

Unpack Your Router

Open the box and remove the router, cables, and installation guide.
Router stand two pieces)
N600 wireless router
Ethernet cable
Figure 1. Package contents
Your box contains the following items:
• N600 Wireless Dual Band Router JNDR3000
• Router stand (two pieces)
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair
Power adapter
.

Prepare the Router

To ensure proper heat dissipation and for router stability, it is important that you connect the stand and place your router in an upright position.
Hardware Setup
N600 Wireless Dual Band Router JNDR3000
To prepare your router for installation:
1. Carefully peel off the protective film covering the top and sides of your router.
Hardware Setup
N600 Wireless Dual Band Router JNDR3000
2. Set up your router by inserting the tabs of the stand (supplied with your router) into the slots
on the bottom of your router as shown.
3. Place your router in an area suitable for installation (near an AC power outlet and accessible
to the Ethernet cables for your wired computers).
Hardware Setup
10
N600 Wireless Dual Band Router JNDR3000

Hardware Features

Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.

Front and Top Panel

The router front panel has the status LEDs and the top panel has the buttons shown in the following figures.
WPS button
Wireless On/Off button
WPS LED
USB LED
LAN Ports 1–4 LEDs
Internet LED
5 GHz Wireless LED
2.4 GHz Wireless LED
Power/Test LED
Top panel
Figure 2. Front and top panel LEDs
Hardware Setup
11
Table 1. Front panel LED descriptions
LED Description
N600 Wireless Dual Band Router JNDR3000
WPS
USB
LAN Ports 1–4
Internet
5 GHz
2.4 GHz
• Solid green. Wireless security is enabled.
• Blinking green.
• Off. No WPS connection exists.
• Solid green. The USB drive is properly mounted.
• Off. No USB drive is detected.
• Solid green. The LAN port has detected a 1,000 Mbps link with an attached device.
• Solid amber.
• Off. No link is detected on this port.
• Solid amber. The IP address was not acquired.
• Solid green.
• Off. No Ethernet cable is connected between the router and the modem.
• Solid blue. The wireless radio is operating.
• Off. The
• Solid green. The wireless radio is operating.
• Off. The
wireless radio is off.
wireless radio is off.
The router is using WPS to add a wireless device to the network.
The USB drive is missing or not mounted correctly.
The LAN port has detected a 10 Mbps link with an attached device.
An IP address was received; the router isready to transmit data.
Power • Solid amber. The unit is starting after being powered on.
• Solid green.
• Blinking amber. A
• Blinking green. The
• Off. Power is not supplied to the router
The power is on and the router is ready.
firmware update is in progress.
firmware is corrupt.
.
Hardware Setup
12
N600 Wireless Dual Band Router JNDR3000

Back Panel

The back panel has the button and port connections shown in the following figure.
USB 2.0 port
Restore Factory Settings button. Press and hold this button for about five seconds to reset the router to its factory default settings.
Four local area networks (LAN) 10/100 Mbps Ethernet ports for connecting the router to your local computers.
Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL modem.
AC power adapter outlet for connecting the power adapter.
Power On/Off button
Figure 3. Back panel connections and buttons
For a list of the default settings, see Factory Settings on page 128.
Hardware Setup
13
N600 Wireless Dual Band Router JNDR3000

Label

The label on the router shows the WPS PIN, login information, MAC address, and serial number.

Position Your Router

The router lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:
• Near the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
• A
way from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz or 5 GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
AC power outlet and near Ethernet cables for wired computers.
The recommended channel spacing between
Hardware Setup
14
N600 Wireless Dual Band Router JNDR3000

Cable Your Router

Refer to the installation guide that came in the router box for cabling information.
Hardware Setup
15
2. Getting Started with NETGEAR
genie
2
Connecting to the router
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade Router Firmware
• Router Dashboard (BASIC Home Screen)
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
16
N600 Wireless Dual Band Router JNDR3000

Router Setup Preparation

You can set up your router with the NETGEAR genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

Use Standard TCP/IP Properties for DHCP

If you set up your computer to use a static IP address, you need to change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Gather ISP Information

If you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct. Your Internet service provider (ISP) should have provided you with all of the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP)

Wireless Devices and Security Settings

Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security supported by the router. See
Network on page 39 for information about the router’s preconfigured security settings.
Set Up a Guest

Types of Logins and Access

There are two separate types of logins that have different purposes. It is important that you understand the difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR genie. See Use NETGEAR genie after Installation on page 19 for details about this login.
• ISP login logs you in to your Internet service. Your service provider provided you with
this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
Getting Started with NETGEAR genie
17
N600 Wireless Dual Band Router JNDR3000
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label at the bottom of your router.

NETGEAR genie Setup

NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete.
To use NETGEAR genie to set up your router:
1. T
urn on the router by pressing the On/Off button.
2. Make sure that your device is connected with an Ethernet cable to your router
3. Launch your Internet browser
• The first time you set up the Internet connection for your router
automatically goes to http://www.routerlogin.net, and the NETGEAR genie screen displays.
.
, the browser
.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on page 19.
4. Follow the instructions on the screen to complete the NETGEAR genie setup. NETGEAR
genie guides you through connecting the router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router
• Make sure that the router is up and running. Its Wireless LEDs should light.
.
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N600 Wireless Dual Band Router JNDR3000
• Close and reopen the browser to make sure that the browser does not cache the
previous page.
• Browse to http://www
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router
If the router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
.routerlogin.net.
.
.

Use NETGEAR genie after Installation

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again to view or change settings for the router.
To use NETGEAR genie again after installation:
1. Launch your browser from a computer or wireless device that is connected to the router
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
The login screen displays:
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. See Types of Logins
and Access on page 17 for more information.
.
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Upgrade Router Firmware

When you set up your router and are connected to the Internet, the router automatically checks for you to see if newer firmware is available. If it is, a message is displayed on the top of the screen. For more information about upgrading firmware, see Upgrade the Router
Firmware on page 77.
To upgrade the firmware:
1. Click the message that tells you new firmware is available.
During the firmware upgrade, you cannot access the Internet.
2. Click the Ye
s button to upgrade the router with the latest firmware.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Power LED has stopped blinking for several seconds.

Router Dashboard (BASIC Home Screen)

The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus. At the top is an ADVANCED tab that is used to access more menus and screens.
Language
Menus (Click the ADVANCED ab to view more)
Dashboard (Click to view details)
Figure 4. Router BASIC Home screen with dashboard, language, and online help
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N600 Wireless Dual Band Router JNDR3000
• Home. This dashboard screen displays when you log in to the router.
• Internet. Set, update, and check the ISP settings of your router.
• Wireless. View or change the wireless settings for your router.
• Attached Devices. View the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. If you connected a USB storage device to the router it is displayed here.
• Guest Network. Set up a guest network to allow visitors to use your router’s Internet
connection.
• ADVANCED tab. Set the router up for unique situations such as when remote access by
IP or by domain name from the Internet is needed. See Using this tab requires a solid understanding of networking concepts.
• Help & Support. Visit to the NETGEAR support site for information, help, and product
documentation. These links work once you have an Internet connection.
Chapter 8, Advanced Settings.

Join Your Wireless Network

You can use the manual or the WPS method to join your wireless network. For information about how to set up a guest network, see

Manual Method

To connect manually:
1. Open the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. The software scans for all wireless networks in your area.
2. Look for your network and select it.
If you did not change the name of your network during the setup process, look for the default WiFi network name (SSID) and select it. The default SSID is on the product label on the router.
3. Enter the router password and click Connect.
The default router password is on the product label on the bottom of the router.
Set Up a Guest Network on page 39.

Wi-Fi Protected Setup Method

Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
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N600 Wireless Dual Band Router JNDR3000
To use WPS to join the wireless network:
1. Press the WPS button on the router until the LED status changes .
2. Within two minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device. The device is now connected to your router.

NETGEAR genie App and Mobile genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual.
Retrieve wireless password
About genie
Language
Menu
Dashboard (Click to view details)
Support
Figure 5. genie app dashboard
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to router features like Live Parental Controls, guest access, Internet
traf
fic meter, speed test, and more.
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N600 Wireless Dual Band Router JNDR3000
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR support
Figure 6. genie mobile app home screen
Information about genie mobile app and the connected router
Getting Started with NETGEAR genie
23

3. NETGEAR genie Basic Settings

Your Internet connection and network
This chapter contains the following sections:
• Internet Setup
• Basic Wireless Setup
• View Attached Devices
• Parental Controls
• ReadySHARE USB Storage
• Set Up a Guest Network
For more information about the ReadySHARE feature on the BASIC Home tab, see Chapter
5, USB Storage.
3
24
N600 Wireless Dual Band Router JNDR3000

Internet Setup

The Internet Setup screen is where you view or change ISP information.
Note: You can use the Setup Wizard to detect the Internet connection and
automatically set up the modem router. For more information, see
WAN Setup on page 44.
To view or change the basic Internet setup:
1. From the BASIC Home screen, select Internet.
The following screen displays:
The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.
2. Select the Yes or No radio button:
s. Select the encapsulation method and enter the login name.
• Ye
For information about the fields that appear on the screen, see Internet Setup If
Your ISP Requires a Login on page 26.
• No. Enter the account and domain names, only if needed.
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N600 Wireless Dual Band Router JNDR3000
For information about the fields that appear on the screen, see Internet Setup If
Your ISP Does Not Require a Login on page 28.
3. Enter the settings for the IP address and DNS server.
The default settings usually work fine. If you have problems with your connection, check the ISP settings.
4. Click the Apply button to save your settings.
5. Click the T
est button to test your Internet connection.
If the NETGEAR website does not display within 1 minute, see Chapter 9,
Troubleshooting.
The descriptions in the following sections explain all of the possible fields in the Internet Setup screen.
The fields that display in this screen depend on whether an ISP login is
required.
Does Your ISP Require a Login? Select either Ye
s or No.

Internet Setup If Your ISP Requires a Login

If your ISP requires a login and you selected Yes, the following screen displays:
Figure 7. ISP requires a login screen
These fields display when your ISP requires a login:
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N600 Wireless Dual Band Router JNDR3000
• Internet Service Provider. ISP types. The choices are PPPoE, PPTP, and L2TP.
• Login. The login name provided by your ISP. The login name is usually an email address.
• Password. The password that you use to log in to your ISP.
• Service Name (If Required). If your ISP provided a service name, enter it here.
Otherwise, you can leave this field blank.
• Connection Mode. The choices are Always On, Dial on Demand, or Manually Connect.
This specifies when the router should establish the PPPoE connection. The default connection mode is Always On to provide a steady connection. The router never disconnects the connection, and in case the connection is broken (such as if the modem is turned off), the router establishes the connection right after the PPPoE connection is available.
• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This value determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address. The Ethernet MAC address used by the router on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (this is also called cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you want to use.
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N600 Wireless Dual Band Router JNDR3000

Internet Setup If Your ISP Does Not Require a Login

If your ISP does not require a login and you selected No, the following screen displays:
Figure 8. ISP does not require a login screen
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP
. This might
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP
.
Internet IP Address.
• Get Dynamically from ISP.
Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP
Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
Domain Name Server (DNS) Address.
The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your ISP primary DNS server
. If a secondary DNS server address is available, enter it also.
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N600 Wireless Dual Band Router JNDR3000
Router MAC Address. The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (this is also called cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you want to use.

Basic Wireless Setup

The Wireless Setup screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the product label.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
If you use a wireless computer to change the SSID or other wireless security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.
To view or change basic wireless settings:
1. Select BASIC > Wireless.
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N600 Wireless Dual Band Router JNDR3000
The Wireless Setup screen displays:
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes that are needed.
3. Click the Apply button.
Your settings are saved.
4. Set up and test your wireless devices and computers to make sure that they can connect
wirelessly If they do not, check the following:
• Is your wireless device or computer connected to your network or another wireless
• Does your wireless device or computer show up on the
• If you are not sure what the SSID or password is, look on the label on your router
.
network in your area? Some wireless devices automatically connect to the first open network (without wireless security) that they discover
does, it is connected to the network.
.
Attached Devices screen? If it
.

Wireless Setup Screen Fields

The following settings are available on the Wireless Setup screen.
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