No part of this publication maybe reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders.
Technical Support
Thank you for choosing NETGEAR. register your product, get the latest product updates, get support online, or for
more information about the topics covered in this manual, visit the Support website at:
http://support.netgear.com
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at:
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that might
occur due to the use, or application of, the product(s) or circuit layout(s).
Revision History
Publication Part NumberPublish DateComments
202-10524-04May 2012LAG and registration features were added.
202-10524-03September 2010Multicast and IGMP Snooping features were
added.
202-10524-02February 2010Multiple language support added to menus,
cable testing, Rate Limiting, and Broadcast
Filtering features were added.
To take advantage of the enhanced features on ProSafe Plus switches you can install and
use the ProSafe Plus Switch Utility. The utility is on the Resource CD shipped with ProSafe
Plus switches.
1
The utility is supported only on Microsoft Windows. It can be installed on any Windows
computer on the same network as the switches to be managed. If an earlier version of the
utility is present on your computer, it is replaced by the newer version. Newer versions of the
utility are backward-compatible and support all previously released ProSafe Plus switches. If
the version of the utility you are trying to install is older than the one already installed on the
computer, the installation is not performed.
5
ProSafe Plus Switch Utility
To install the utility:
1. Insert the Resource CD that came with your switch into the computer that you want to
use to manage your switches. The Resource CD home screen displays.
Language
drop-down list
Resource CD screens, and the installation guide for the switch can be displayed in
several languages. Use the drop-down menu in the upper right corner of the Resource
CD home screen to select the desired language.
2. Click Install ProSafe Plus Utility to install the utility program on your computer.
If the Resource CD home screen does not display, your computer might have the Autorun
feature disabled. You can enable your computer’s Autorun feature or use the computer’s
file manager to navigate to the CD and double-click on Autorun.exe.
Autorun
Note: The utility name might vary slightly between different ProSafe Plus
switch models.
Getting Started
6
ProSafe Plus Switch Utility
The utility uses two network programs, WinPcap and Adobe AIR, to process network
commands. If not already installed on your computer, these two programs are also
installed, and are placed in your program directory.
3. Click Install Utility.
This creates a NETGEAR subdirectory under the \Program Files
directory on your computer.
into the \Program Files\Netgear\ProSafe Plus Utility directory, and
places a utility icon on the computer desktop.
The WinPcap and Adobe AIR programs might be used by other network applications and
might already be installed on your computer. If so, a message displays asking if you want
to reinstall WinPcap.
a. Click OK if you think the currently installed WinPcap is an older version or might be
corrupted.
b. Click Cancel if you do not want to overwrite the program already installed. Clicking
Cancel ends the WinPcap portion of installation, but the remaining components are
installed
c. If the Adobe AIR program is already installed, an “already installed” message
displays. Click Close to end the Adobe AIR portion of installation.
4. Installation is complete. When the InstallShield Wizard Complete screen displays, check
the box to launch the utility or just click Finish if you do not want to launch the utility at this
time. Use the utility icon on your desktop to launch the utility in the future.
Installation then copies the utility program
Registration Pop-Up Window
The first time that you select a switch, the registration window pops up. It has three buttons:
•Turn Off. The registration window closes. The pop-up displays again if the switch is
selected 24 hours after the switch is restored to factory default settings,
•Remind Me Later. The registration window closes. If over 24 hours has passed, and you
select the switch again, the Registration window pops up again.
•Register Now. If you have an internet connection, you can register your product at the
NETGEAR website.
Discovering Switches
When the utility is launched, it immediately searches the network for ProSafe Plus switches.
Local computer firewall applications such as Symantec Endpoint Protection can prevent the
utility from communicating with the switches. If the utility is unable to discover your switches
and you are using a local firewall, you must turn off the firewall function in order for discovery
to work properly. After a few seconds the utility discovers and lists all ProSafe Plus switches
in your network or in the same broadcast domain. Discovery continues through the network
until blocked by a router or firewall.
Getting Started
7
ProSafe Plus Switch Utility
The discovered switches are displayed as shown.
You can now select a switch to configure or display its status.
Note: To select a switch, the computer that you are using has to be on the
same subnet as the switch. If you are using a standalone computer
that is not on a network, you must change your computer’s subnet
before you can access the switch.
You can select a language for the utility user interface. In the Select Language drop-down
list, select a language. You are asked to restart the utility to enable the selected language.
Utility Features Overview
The utility configures switch features and provides status and support information. The
features are arranged on tabs.
Getting Started
8
ProSafe Plus Switch Utility
System (General Configuration and Information)
Status. Indicates which switches are present and if they are operational. If your switch
supports the switch information feature you can display additional information such as IP
address, subnet mask, and gateway address.
Maintenance. Allows you to change administrator password, reboot the switch, reset to
factory default settings, and if your switch supports it, upgrade switch firmware.
Monitoring. Displays port statistics (packets sent or received), tests cable connections, and
allows you to mirror ports.
MultiCast. Allows you to change the IGMP snooping settings.
VLAN (Virtual LAN networks)
Port Based. Allows you to assign ports to virtual networks.
802.1Q. Allows you to create virtual networks using 802.1Q criteria.
QoS (Quality of Service)
Port Based. Allows you to assign communication priorities to ports.
802.1p Based. Uses communication priorities from 802.1p tags in the data.
Rate Limit. Allows you to set maximum data rate for the device or on some devices per port.
Broadcast Filtering. Protects your network from broadcast packet storms that can interfere
with the processing of normal data.
Help
Online Help. Online access to technical support information and this manual.
About. Version and copyright information.
Switch Settings
Default settings for the management features are listed in Appendix A, Supplemental
Information.
Note: It is possible to specify port settings that block further access to the
switch you are configuring. If this occurs, you can reset the switch
manually to restore access. If you do this, your previous settings will
be lost.
Getting Started
9
ProSafe Plus Switch Utility
Uninstall the Utility
To uninstall the utility:
1. Use your computer’s Add or Remove Programs command, Start > Control Panel >
Add or Remove Programs.
2. Select ProSafe Plus Utility and click Change/Remove.
3. When you are asked if you want to completely remove the selected application, click Yes.
4. You can remove the WinPcap and AIR programs if they are not needed by another program.
Getting Started
10
2. System Configuration
This chapter contains the following topics:
•System Features
•Status
•Maintenance
•Monitoring
•MultiCast
System Features
The System tab lets you select a switch to manage, display general information about the
switch, perform basic switch maintenance, and monitor data flow through the switch.
2
11
ProSafe Plus Switch Utility
The switch selection remains in effect until you select a different switch, or quit the utility.
System features are:
Status. Indicates which switches are present and if they are operational.
Maintenance. Allows you to change administrator password, reboot the switch, reset to
factory default settings and if supported by the selected switch, upgrade switch firmware.
Monitoring. Displays port statistics (packets sent or received), tests cable connections, and
allows you to mirror ports.
MultiCast. Allows you to change the IGMP snooping settings.
LAG. Allows you to enable or disable LAG (Link Aggregation Group)
.
Table 1. Features Available on the System Tab
FeatureDescription
Status
Switch SelectionSelects a switch to configure
Switch InformationDisplays general information for the selected switch
Maintenance
Change PasswordChanges password for the selected switch
Device RebootRestarts the selected switch using configured settings
Factory DefaultRestarts the selected switch with factory default settings
Firmware UpgradeUpdates the selected switch with a firmware update saved on the
computer
Monitoring
Port StatisticsDisplays port network traffic for the selected switch
MirroringAllows a port to receive data sent to another port
Cable TesterChecks cable connections for the ports of the selected switch
MultiCast
IGMP snoopingAllows switch to selectively forward multicast traffic
LAGAllow multiple Ethernet links to be combined to a single logical link. Only
the JGS524E switch supports LAG.
System Configuration
12
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