into any language in any form or by any means without the written permission of NETGEAR, Inc.
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders.
Technical Support
Thank you for choosing NETGEAR. Register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at:
http://support.netgear.com
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at:
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that might
occur due to the use, or application of, the product(s) or circuit layout(s).
Revision History
Publication Part NumberPublish DateComments
202-10524-05December 2012Updated document, new template.
202-10524-04May 2012LAG and registration features were added.
202-10524-03September 2010Multicast and IGMP Snooping features were
added.
202-10524-02February 2010Multiple language support added to menus,
cable testing, Rate Limiting, and Broadcast
Filtering features were added.
To take advantage of the enhanced features on ProSafe Plus switches, you can install and
use the ProSafe Plus Switch Utility. The utility is on the Resource CD shipped with ProSafe
Plus switches.
The utility is supported only on systems that use Microsoft Windows. It can be installed on
any Windows computer on the same network as the switches to be managed. If an earlier
version of the utility is present on your computer, installing this version replace the older
version. Newer versions of the utility are backward-compatible and support all previously
released ProSafe Plus switches. If the version of the utility you are trying to install is older
than the one already installed on the computer, the installation is not performed.
To install the utility:
1. Insert the Resource CD that came with your switch into the computer that you want to
use to manage your switches.
The Resource CD home screen displays.
Language
drop-down list
Resource CD screens and the installation guide for the switch can be displayed in several
languages. To select the desired language, use the drop-down list in the upper right
corner of the resource CD home screen.
Getting Started
6
ProSafe Plus Switch Utility
If the resource CD home screen does not display, your computer might have the Autorun
feature disabled. You can enable your computer’s Autorun feature or use the computer’s
file manager to navigate to the CD and double-click Autorun.exe.
Autorun
Note: The utility name might vary slightly between different ProSafe Plus
switch models.
2. Click the Install ProSafe Plus Utility link.
The utility uses two network programs, WinPcap and Adobe AIR, to process network
commands. WinPcap is used to manage FS116E and JFS524E switches. If not already
installed on your computer, these two programs also are installed and placed in your
program directory.
The WinPcap and Adobe AIR programs might be used by other network applications and
might already be installed on your computer. If so, a message displays asking if you want
to reinstall WinPcap.
Note: WinPcap is not supported on Windows 8. If your computer uses
Windows 8, a WinPcap error message displays during installation.
If you are not managing FS116E or JFS524E switches, ignore the
message.
If you are managing FS116E or JFS524E switches using
Windows 8, WinPcap must be re-installed using Windows 7
compatibility mode.
For more information, see the WinPCap Workaround for Windows 8
on page 8.
Getting Started
7
ProSafe Plus Switch Utility
a. Click OK if you think the currently installed WinPcap program is an older version or
might be corrupted.
b. Click Cancel if you do not want to overwrite the program already installed. Clicking
Cancel ends the WinPcap portion of installation, but the remaining components are
installed.
c. If the
3. Follow the prompts to install the utility.
The installation process creates a NETGEAR subdirectory under the
\Program Files directory on your computer,
into the \Program Files\Netgear\ProSafe Plus Utility directory, and
places a utility icon on the computer desktop.
The installation is complete. When the InstallShield Wizard Complete screen displays,
select the Launch ProSafe Plus Utility check box if you want to launch the utility
immediately. Click Finish.
Adobe AIR program is already installed, an “already installed” message
displays. Click Close to end the
To launch the utility later, click the utility icon.
Adobe AIR portion of installation.
copies the utility program
WinPCap Workaround for Windows 8
If your computer uses the Windows 8 operating system, a workaround is required.
To install WinPCap on a Windows 8 system:
1. Download the latest WinPCap installer for Windows from http://www.winpcap.org/ and
save it on the computer.
2. Right-click the WinPCap installer program and select Properties.
3. Click the Compatibility tab and select Run this program in compatibility mode for:
4. Select W
5. Click Apply .
indows 7.
Registration
The first time that you select a switch, the Registration screen displays. It has three buttons:
•Turn Off. The Registration
is selected 24 hours after the switch is restored to factory default settings.
•Remind Me Later. The Registration screen closes. If over 24 hours have passed, and
you again select the switch, the Registration screen displays again.
•Register Now. If you have an Internet connection, you can register your product at the
NETGEAR website.
screen closes. The pop-up screen displays again if the switch
Getting Started
8
ProSafe Plus Switch Utility
Discovering Switches
When the utility is launched, it immediately searches the network for ProSafe Plus switches.
Local computer firewall applications such as Symantec Endpoint Protection can prevent the
utility from communicating with the switches. If the utility is unable to discover your switches
and you are using a local firewall, you must turn off the firewall function for discovery to work
properly.
network or in the same broadcast domain. Discovery continues through the network until
blocked by a router or firewall.
The discovered switches are listed as shown.
After a few seconds, the utility discovers and lists all ProSafe Plus switches in your
You can now select a switch to configure or display its status.
Note: For you log in to a switch, the computer that you are using must be
on the same subnet as the switch. If you are using a standalone
computer, you must either change the IP and subnet of your
computer or use the IP Setting menu option on the utility to change
the switch’s IP and subnet.
Getting Started
9
ProSafe Plus Switch Utility
You can select a language for the utility user interface. In the Select Language drop-down
list, select a language. You are asked to restart the utility to enable the selected language.
Utility Features Overview
The utility configures switch features and provides status and support information. The
features are arranged on tabs.
Note: The manager IP address and the switches to be managed must be
in the same subnet. If they are not in the same subnet, only the
Network tab and the Help tab are available for use.
Network
This screen displays all the Plus switches that the utility discovered. You can select a switch
to see its IP settings, change the DHCP mode, and change the IP settings.
System
The System tab provides access to general configuration information, including the following:
•Status. Indicates the operational status of each port of the selected switch. If your switch
supports the switch information feature, you can also display information such as the
MAC address, IP address, subnet mask, and gateway address as well as changing the
switch password for all switches.
•Maintenance. Allows you to change the administrator password, reboot the switch, reset
to factory default settings, and if your switch supports it, upgrade switch firmware and
save and restore configuration settings.
Getting Started
10
ProSafe Plus Switch Utility
•Monitoring. Displays port statistics (bytes sent or received) and CRC error packets, tests
cable connections, and allows you to mirror ports.
•MultiCast. Allows you to change the IGMP snooping settings.
•Management. Allows you to enable or disable the system-wide setting for loop detection.
•LAG
.
Allows you to enable or disable link aggregation groups (LAG)
.
VLAN
A VLAN is a virtual LAN network. The VLAN tab has the following options:
•Port Based. Allows you to assign ports to virtual networks.
•802.1Q
. Allows you to create virtual networks using 802.1Q criteria.
QoS
The QoS (Quality of Service) tab has the following options:
•Port Based. Allows you to assign communication priorities to ports.
•802.1p Based. Uses communication priorities from 802.1p tags in the data.
•Rate Limit
port.
•Broadcast Filtering. Protects your network from broadcast packet storms that can
interfere with the processing of normal data.
.
Allows you to set maximum data rate for the device or on some devices per
Help
The Help tab has the following information:
•Online Help. Provides online access to technical support information and this manual.
•About the Utility. Provides version and copyright information.
•Registration. If you have an Internet connection, provides a way you can register your
product at the NETGEAR website.
Switch Settings
Default settings for the management features are listed in Appendix A, Default Settings.
Note: It is possible to specify port settings that block further access to the
switch you are configuring. You can reset the switch manually to
restore access. If you do reset the switch manually, your previous
settings are lost.
Getting Started
11
ProSafe Plus Switch Utility
Uninstall the Utility
You can uninstall the ProSafe Plus Utility.
To uninstall the utility:
1. Select Start > Control Panel > Add or Remove Programs.
2. Select ProSafe Plus Utility and click Change/Remove.
You are prompted to confirm the remove command.
3. Click the Yes button.
The utility is removed.
Getting Started
12
2. Network and System Configuration
This chapter contains the following topics:
•Network Switch Access
•System Features
•Network
•Maintenance
•Monitoring
•MultiCast
•Management
•LAG
2
13
ProSafe Plus Switch Utility
Network Switch Access
When you click the Network tab, a list of discovered Plus switches in your network displays.
You can select a switch to display general information, enable DHCP, and configure the IP
address, subnet mask, and gateway of the selected switch.
To access the switch information, from the Network screen, select the switch, then click the
IP Setting button at the bottom right of the screen. The IP Settings screen displays.
Note: If the management IP and switch are not on the same subnet, you
see an error message and cannot access the other top-level tabs
except for the Help tab.
The switch selection remains in effect until you select a different switch, or quit the utility.
System Features
To access a switch for further information or configuration, you must select the switch and
then click Apply to log in.
System features include the following:
Network and System Configuration
14
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