NETGEAR DGND4000, DGN100NAS User Manual
N750 Wireless Dual Band Gigabit DSL Modem Router—Premium Edition DGND4000
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
November 2012
202-11047-01
v1.0
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Support
Thank you for choosing NETGEAR.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can
NETGEAR recommends registering your product through the NETGEAR
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the li
http://support.netgear.com/general/cont
NETGEAR recommends that you use only the official NETGEAR support resources.
st of phone numbers at
act/default.aspx.
use NETGEAR telephone support.
web site. For product updates and web
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © 2012 All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Get Started with NETGEAR genie
Unpack Your New Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Position Your Wireless Router . . . . . . . . . .
ADSL Microfilters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
One-Line ADSL Microfilter (Not Included) . . . . . . . . . . . . . . . . . . . . . . .18
Two-Line ADSL Microfilter (Included). . . . . . . . . . . . . . . . . . . . . . . . . . .19
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cable Your N750 Wireless Modem Router . . .
Verify the Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Prepare to Set Up the Wireless Modem Router. . . . . . . . . . . . . . . . . . . . .22
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .22
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Wireless Devices and Security Settings. . . . . .
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Use NETGEAR genie after Installat
Upgrade Wireless Modem Router Firmware . . . .
Wireless Modem Router Dashboard (BASIC
Add Wireless Devices or Computers
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .26
ion. . . . . . . . . . . . . . . . . . . . . . . . . . . .24
. . . . . . . . . . . . . . . . . . . . . . . .17
. . . . . . . . . . . . . . . . . . . . .19
. . . . . . . . . . . . . . . . . . .22
. . . . . . . . . . . . . . . . . . .24
Home Screen). . . . . . . . . . .25
to Your Network. . . . . . . . . . . . . . . .26
Chapter 3 NETGEAR genie BASIC Settings
Internet Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Internet Basic Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . .29
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
ReadySHARE USB Storage and Printer . . . . . . . . . . . . . . . . . . . . . . . . . .33
USB Storage (Basic Settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . .37
3
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . .39
NETGEAR genie App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
NETGEAR genie Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 4 NETGEAR genie ADVANCED Home
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
WPS Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
VPN Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
ADSL Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Use the Wireless Modem Router as a DHCP Server. . . . . . . . . . . . . . .54
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Quality of Service Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
File-Sharing Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
USB Storage Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
USB Storage Advanced Settings . . . . . . . . . . .
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Specify
Connect to the USB Drive from a Remote Computer
ReadySHARE Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Access the Wireless Modem Router’s
. . . . . . . . . . . . . . . . . . . . .67
. . . . . . . . . . . . . . . . . 71
USB Drive Remotely Using FTP 71
Chapter 6 USB Printer Control
Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 7 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Firewall Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Add Custom Services to Allow or Block . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Schedule for Firewall Rules . . . . . . . . . . . . .
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
. . . . . . . . . . . . . . . . . . . . . . .83
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N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Chapter 8 Administration
Upgrade the Wireless Modem Router Firmware . . . . . . . . . . . . . . . . . . . .86
View Wireless Modem Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . .89
Guest Network (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . .90
View VPN Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .91
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Password Recovery . . . . . . . .
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Time Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Set Up Time Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Access the Connected USB Hard Driv
Before You Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . .100
Change the Partition Scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
e. . . . . . . . . . . . . . . . . . . . . . . . .98
Chapter 9 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Remote Computer Access Basics . . . . . . . .
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . .112
Port Forwarding to Permit External Host
How Port Forwarding Differs from Port Triggering
Set Up Port Forwarding to Local Servers. . .
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Edit or Delete a Port Forwarding Entry. . .
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ReadySHARE Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Device Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
. . . . . . . . . . . . . . . . . . . .111
Communications . . . . . . . . .114
. . . . . . . . . . . . . . . .115
. . . . . . . . . . . . . . . . . . . . . .115
. . . . . . . . . . . . . . . . . . . . . .117
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N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
VPN Policies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Add or Edit an Auto VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Add or Edit a Manual VPN Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Power LED Stays Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .141
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
The Push 'N' Connect (WPS) Button Blinks Green . . . . . . . . . . . . . . . 141
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Troubleshoot Internet Browsing . . . . . . . . . .
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . .146
Troubleshoot Your Netw
Test the LAN Path to Your Router . . . . . .
Test the Path from Your C
ork Using the Ping Utility . . . . . . . . . . . . . . . . . .146
omputer to a Remote Device . . . . . . . . . . .147
. . . . . . . . . . . . . . . . . . . .144
. . . . . . . . . . . . . . . . . . . . . .147
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Appendix B Notification of Compliance
Index
6
1. Hardware Setup
Get to know your wireless router
1
The NETGEAR N750 Wireless Dual Band Gigabit DSL Modem Router—Premium Edition
DGND4000 offers maximum-performance wireless speeds of up to 450 Mbps needed for
demanding applications, such as large file transfers, streaming HD video, and multiplayer
gaming. Complete with a built-in DSL modem, it is compatible with all major DSL Internet service
providers. Simultaneous dual-band technology runs both 2.4 and 5 GHz bands at the same time,
ensuring top speeds and the greatest range, while Gigabit of fers ultrafast wired connections. The
®
unit supports a wide range of premium features and applications such as ReadySHARE
ReadySHARE
• All
combined with a wireless router create an integrated home gateway.
• Re
you have an Internet connection.
• Re
• Re
• Faster mul
HD videos, simultaneous downloads, and online gaming in addition to basic Internet
applications.
• Si
speeds and the greatest range while minimizing interference.
• NETGEAR g
home networks.
• Ultrafast wired. Four Gig
gaming and video.
• Live Parent
customizable filter settings.
• Gues
using the network.
• Broad
keep costs under control.
• Se
• NETGEAR g
turn on and off to save energy when not in use.
®
Printer, and NETGEAR genie®.
-in-one. Built-in ADSL2+ modem and WAN Gigabit Ethernet port for cable or fiber
adySHARE Cloud. Access and share files on an attached USB hard drive anywhere
adySHARE Printer. Wirelessly print from yo ur Mac or PC to a connected USB printer.
adySHARE USB. Wirelessly share a USB hard drive with Macs and PCs.
timedia streaming. Provides up to 450 Mbps wireless speed for streaming
multaneous dual band. Runs both 2.4 and 5 GHz bands concurrently, ensuring top
enie. Easy setup and dashboard control to manage, monitor, and repair
abit Ethernet ports deliver ultrafast wired connections for
al Controls. Keeps your Internet experience safe using flexible and
t network access. Provides separate security and access restrictions for guests
band usage meter . Monitors Internet traf fic and sends customized report s to help
cured connection. Push 'N' Connect ensures a quick and secure network connection.
reen features. Use Power and WiFi On/Off buttons, and schedule WiFi to
Cloud,
7
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
• Compatibility. Compatible with all major ADSL Internet service providers (ISPs).
Product Specifications
Package Contents
• N750 Wirele
• Etherne
• Phone
• Power ada
ss Dual Band Gigabit ADSL Modem Router DGND4000
t cable
cable and filter
pter, localized to country of sale
Warranty
• NET
GEAR 1-year warranty
System Requirements
• Broadba
- ADSL
- Cable
nd Internet service
broadband Internet service
or fiber . Connects to cable modem or fiber termination node throug h the Gigabit
Ethernet WAN port
• 802.1
1-a/b/g/n 2.4-GHz or 5.0-GHz specification wireless adapter or an Ethernet adap ter
and cable for each computer
• Microsof
• Microsof
• Use wit
t Windows 7, Vista, XP, 2000, Me, Mac OS, UNIX, or Linux
t Internet Explorer 5.0, Firefox 2.0, Safari 1.4, or later
h an N600 Wireless Dual Band USB Adapter (WNDA3100 for maximum
performance)
Standards
• IEEE 802.1
• IEEE 802.1
• Five (5) 1
• T
wo (2) USB 2.0 ports
• On
e (1) ADSL2+ port
1-b/g/n 2.4 GHz
1-a/n 5.0 GHz
0/100/1000 (1 WAN and 4 LAN) Gigabit Ethernet ports
Performance
• All-in-one
. High-speed ADSL2+ modem (built-in) and WAN Gigabit Ethernet port for cab le
or fiber
• Powerful dual-core (
• High-speed
• Memory
• Five (5) (1
• Adva
nced Quality of Service (QoS)
access to external USB storage using two USB 2.0 ports
. 128 MB flash and 128 MB RAM
WAN, 4 LAN) Gigabit-Ethernet ports
Security
400 MHz each) processor
Hardware Setup
8
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Power On/Off button
80% recycled packaging
CEC (California Efficiency)
RoHS
WEEE
• Wi-Fi Protected Access® (WPA/WPA2-PSK) and WEP
• Double firewall protection (SPI and NAT firewall)
• Denial of service (DoS) attack prevention
Ea
se of Use
• Easy installation. Conn
• Push 'N' Connect u
ect to computer and open your browser to install
sing Wi-Fi Protected Setup® (WPS)
Physical Specifications
• Dimensions
: 223 x 153 x 31 mm (8.8 x 6.0 x 1.2 inches)
• Weight: 0.5 kg (1.2 lb)
Pre
mium Features
• ReadySHARE CLOUD. Access and share a USB hard drive remotely.
• ReadySHARE PRINTER. Wirelessly access and share a USB printer.
• TIME MACHINE® compatible. Automatically back up a Mac to a connected USB hard
dri
ve, wirelessly.
Advanced Features
• Live Parental Controls with flexible and customizable filter settings.
• Simultaneous dual band. 2.4 GHz and 5 GHz operation.
• Two (2) ports for ReadySHARE® USB storage access. Supports FAT16/32, NTFS
Rea
d/Write.
• DLNA®. Stream me
dia to DLNA media players.
• Multiple SSID guest networks (separate security and access restrictions).
• Broadband usage meter measures Internet usage.
• Power and Wi-Fi On/Off buttons.
NETGEAR Green
If you have not already set up your new router using the installation guide that comes in th e box,
this chapter walks you through the hardware setup. Chapter 3, NETGEAR genie BASIC Settings,
explains how to set up your Internet connection.
For more information about the topics covered in this manual, visit the support we
http://support.netgear.com/general/contact/default.aspx.
This chapter contains the fo
• Unpack Your New Router
Features
llo
wing sections:
bsite at
Hardware Setup
9
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
• Hardware Features
• Position Your Wireless Router
• ADSL Microfilters
• Cable Your N750 Wireless Modem Router
• Verify the Cabling
Hardware Setup
10
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Filter splitter
Ethernet cable
Power adapter (2 parts)
Telephone cable
DGND4000
Modem Router
Unpack Your New Router
Your box should contain the following items:
• N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters and splitters (
• Installation guide with cabling and router setup instructions
I
f any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep
the carton
repair. See Position Your Wireless Router on p
and how to position your router.
, including the original packing materials, in case you nee d to return the prod uct for
quantity and type vary by region)
age 17 for information about where to place
Figure 1. Box contents
Hardware Setup
11
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
MAC address
Network key (password)
Restore Factory Settings
WiFi network name (SSID)
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom of the wireless modem router shows the router’s Restore Factory
Settings button, WiFi network name (SSID), network key (password), and MAC address.
Figure 2. Label on router bottom
See Factory Settings on page 149 for information about the Restore Factory Settings button
and the factory setting values.
Hardware Setup
12
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
4. Gigabit Ethernet WAN port for connecting to external
6. Power On/Off button
2. USB port
5. AC power adapter input
1. ADSL line
3. Gigabit Ethernet LAN ports
cable or fiber modem
Back Panel
The back panel has the Power On/Off button and port connections shown in the figure:
Figure 3. Back panel port connections
Viewed from top to bottom, the back panel contains the following elements:
1. RJ-11 asynchronous DSL (ADSL) port for connecting the wireless modem router to a
ADSL line
Note: An ADSL port can send data over an ADSL line at one speed and
receive it at another speed.
2. USB port for connecting USB storage devices like flash drives, hard drives, or USB
printers
3. Four Gigabit
computers
Ethernet RJ-45 LAN ports for cabling the wireless modem router to the local
4. One Gigabit Ethernet WAN port for connecting the wir el e ss m o de m r o ut er to a fi b er or
cable mod
em
Hardware Setup
n
13
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Power
LAN ports
DSL
Internet
5 GHZ wireless
USB port
Wireless On/Off button
WPS On/Off button
2.4 GHz wireless
USB
Note: You can use either the ADSL or Gigabit Ethernet port for WAN
connectivity.
5. AC power adapter input
6. Power On/O
ff button
Front Panel
The wireless modem router front panel has the 10 status LEDs, icons, and ports shown in the
figure. The Wireless On/Off and WPS icons are buttons.
Figure 4. Front panel LEDs
The following tables describe the LEDs, icons, and buttons on the front panel from top to
bottom.
Hardware Setup
14
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Table 1. WPS button and LED
Icon LED Activity Description
Solid green Indicates that wireless security has been enabled.
Blinking green WPS-capable device is connecting to the device.
Off WPS is not enabled. For information about the use of this button, see Wi-Fi
Protected Setup (WPS) Method on
Table 2. Wireless button
Icon Description
For information about the use of this button, see Wireless Connectivity on page 145.
page 26.
Table 3. USB port
Icon Description
USB port for connecting USB storage devices like flash drives or hard drives.
Table 4. Internet LED
Icon LED Activity Description
Solid green You have an Internet connection. If this connection is dropped due to an
idle time-out but the connection is still present, the LED stays green. If the
Internet connection is dropped for any other reaso n, the LED turns off.
Solid red The Internet (IP) connection failed. See Cannot Access the Internet on
age 142 for troubleshooting information.
p
Blinking green Data is being transmitted over the Inte
Off No Internet connection is detected or the device is in bridge mode (an
external de
rnet connection.
vice handles the ISP connection).
Hardware Setup
15
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Table 5. DSL LED
Icon LED Activity Description
Solid green You have an ADSL connection. In technical terms, the ADSL port is
synchronized with an ISP’s network-access device.
Blinking green Indicates that the wireless modem router is negotiating the best possible
speed on
Off The unit is off or there is no IP connection.
Table 6. 5 GHz Wireless LED
Icon LED Activity Description
Solid blue There is wireless connectivity.
Blinking blue Data is being transmitted or received over the 5-GHz wireless link.
the ADSL line.
Off There is no wireless connectivity. You can still plug an Ethernet cable into
one of the LAN ports to get wired connectivity.
Table 7. 2.4 GHz Wireless LED
Icon LED Activity Description
Solid green There is wireless connectivity.
Blinking green Data is being transmitted or received over the 2.4-GHz wireless link.
Off There is no wireless connectivity. You can still plug an Ethernet cable into
one of the LAN ports to get wired connectivity.
Table 8. USB LED
Icon LED Activity Description
Solid green A USB port has detected a USB device.
Blinking green Data is being transmitted or received.
Off No link is detected on these ports.
Hardware Setup
16
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Table 9. LAN LED
Icon LED Activity Description
Solid green A LAN port has detected an Ethernet link with a device.
Blinking green Data is being transmitted or received.
Off No link is detected on these ports.
Table 10. Power On/Off LED
Icon LED Activity Description
Solid green Power is supplied to the router.
Solid red POST (power-on self-test) failure or a device malfunction has occurred.
Off Power is not supplied to the router.
Restore Factory
Settings
LED blinks momentarily when the Restore Facto
bottom of the unit is pressed for 6 seconds. The Power LED then blinks red
three times when the Restore Factory Settings button is released and then
turns green as the gateway resets to the factory defaults.
ry Settings button on the
Position Your Wireless Router
The wireless modem router lets you access your network from anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal passes through can limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices operate, and
p
referably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high she
between the wireless modem router and your other devices to a minimum.
• Away from electrical devices that are potential source
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4-GHz cordless phone.
lf, keeping the number of walls and ceilings
s of interference, such as ceiling
• Away from any large metal surfaces, such as a solid me
tal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Note: The DGND4000 should be put in a vertical position only.
Hardware Setup
17
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Plugs into ADSL line
Also be aware that when you use multiple access points, it is better if adjacent access points
use different radio frequency channels to reduce interference. The recommended channel
spacing between adjacent access points is five channels (for example, use Channels 1 and
6, or 6 and 11).
ADSL Microfilters
If this is the first time you have cabled a wireless router between an ADSL phone line and
your computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can
skip this section and proceed to Cable Your N750 Wireless Modem Router on page 19
An ADSL microfilter is a small inline device that filters ADSL interference out of standard
phone equipme
connects to a telephone line that provides ADSL service needs an ADSL microfilter to filter
out the ADSL interference. Example devices are telephones, fax machines, answering
machines, and caller ID displays. Not every phone line in your home necessarily carries
ADSL service. That depends on the ADSL service setup in your home.
nt that shares line with your ADSL service. Every telephone device that
.
Note: Often the ADSL microfilter is included in the box with the wireless
modem router. If you purchased the wireless modem router in a
country where a microfilter is not included, you have to acquire the
ADSL microfilter separately.
One-Line ADSL Microfilter (Not Included)
Plug the ADSL microfilter into the wall outlet and plug your phone equipment into the jack
labeled Phone. The wireless modem router plugs directly into a separate ADSL line. Plugging
the wireless modem router into the phone jack blocks the Internet connection. If you do not
have a separate ADSL line for the router, the best thing to do is to use an ADSL microfilter
with a built-in splitter.
Figure 5. One-line ADSL microfilter
Second best when you do not have a separate ADSL line for the router is to get a separate
splitter. To use a one-line filter with a separate splitter, insert the splitter into the phone outlet,
connect the one-line filter to the splitter, and connect the phone to the filter.
Hardware Setup
18
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Plugs into the ADSL line
WARNING:
Two-Line ADSL Microfilter (Included)
Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides
connectivity for both the wireless modem router and your telephone equipment. Plug the
ADSL microfilter into the wall outlet, plug your phone equipment into th e jack labele d Pho ne,
and plug the wireless modem router into the jack labeled ADSL.
Figure 6. Two-line ADSL microfilter with built-in splitter
Summary
• One-line ADSL microfilter (not included). Use with a phone or fax machine.
• Splitter (not included). Use with a one-line ADSL microfilter to share an outlet with a
hone and the wireless modem router.
p
• Two-line ADSL microfilter with built-in splitter (included). Use to share an outlet with a
p
hone and the wireless modem router.
Cable Your N750 Wireless Modem Router
DO not stack equipment, or place equipment in tight spaces, or in
drawers. Be sure that your equipment is surrounded by at least
2
inches of air space. The unit should not be wall mounted.
Hardware Setup
19
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
ADSL
Phone
Line
Laptop or desktop
computer
Fiber/Cable modem
Step 1:
Connect to ADSL
if connecting directly
to a DSL line.
Connect to Ethernet WAN
if connecting to a
fiber/cable modem.
Step 2:
Cable your computer.
Step 3:
Power on your router.
Wait until the 2.4 GHz
Wireless LED turns solid
green.
Note: Add an ADSL filter for every
telephone on the same phone line
as your wireless modem router.
Internet
Internet
Power On/Off
N600 Wireless Modem Router
Note: Keep the DGND3700v2
N600 Wireless Modem Router
in a vertical position.
Connect to Internet with ADSL or Ethernet WAN.
Phone cable
Ethernet cable
Ethernet cable
(not included)
Power adapter
N600 Wireless Modem Router
Wireless LED
2.4 GHz
CAUTION:
The installation guide that came in the box has a cabling diagram on the second page.
Figure 7. Cabling diagram
Incorrectly connecting a filter to your wireless modem router blocks your
ADSL connection.
Verify the Cabling
Verify that your ro uter is ca bled correctly by checkin g the wir eless modem router L EDs. Turn
on the wireless router by pressing the Power On/Off button on the back.
•
•
•
•
•
Turn on your computer. If software usually logs you in
that software. Cancel it if it starts automatically.
The Power LED is green when the modem router is turned on.
The LAN port LED is green when a computer is cabled to the router by an Ethernet
cable.
The Wireless LEDs are lit when the modem router is turned on.
The DSL LED is green when you have an ADSL connection.
The Internet LED is green when there is an Internet connection.
to your Internet connection, do not run
Hardware Setup
20
2. Get Started with NETGEAR genie
Connect to the wireless modem router
2
This chapter explains how to use NETGEAR genie to set up your wireless modem router after
you complete cabling as described in the installation guide and in the previous chapter in this
book.
This chapter contains the following sections:
• Prepare to Set Up the Wireless Modem Router
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade Wireless Modem Router Firmware
• Wireless Modem Router Dashboard (BASIC Home Screen)
• Add Wireless Devices or Computers to Your Network
21
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Prepare to Set Up the Wireless Modem Router
You can set up your wireless modem router with the NETGEAR genie automatically, or you
can use the genie menus and screens to set up your wireless modem router manually.
However , before you start the setup process, you need to have you r ISP information ob hand
and make sure the laptops, computers, and other devices in the network have the settings
described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
wireless modem router and to check that your Internet configuration is correct. Your Internet
service provider (ISP) should have provided you with all of the information needed to connect
to the Internet. If you cannot locate this information, ask your ISP to provide it. When your
Internet connection is working, you no longer need to launch the ISP’ s login pro gram on your
computer to access the Internet. When you start an Internet application, your wireless
modem router automatically logs you in.
• The I
• ISP login name an
• Fixed or
SP configuration information for your DSL account
d password
static IP address settings (special deployment by ISP; this situation is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security , which is the wireless security supported by the wireless modem router. See
Basic Wireless Settings on p
preconfigured security settings.
age 34 for information about the wireless modem router’s
Types of Logins and Access
There are two separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
ireless modem router login logs you in to the wireless modem router interface from
• W
NETGEAR genie. See Use NETGEAR genie after Installation on
about this login.
page 24 for details
Get Started with NETGEAR g enie
22
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Wireless network key or password. Your wireless modem router is preset with a unique
wireless network name (SSID) and password for wireless access. This information is on
the label located on the bottom of your wireless modem router.
SP login logs you in to your Internet service. Y our service provider has provided you with
• I
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the
wireless modem router because it automates many of the steps and verifies that those steps
have been successfully completed. It takes about 15 minutes to complete.
To use NETGEAR genie to set up your wireless modem router:
urn the wireless modem router on by pressing the On/Off button, if not done yet.
1. T
2. Ma
ke sure that your device is connected with an Ethernet cable to your wir el e ss m odem
router.
3. Launch your Int
f this is the first time you are setting up the Internet connection for your wireless
• I
ernet browser.
modem router, the browser automatically goes to http://www.routerlogin.net, and the
NETGEAR genie screen displays.
• I
f you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on p
4. Follow
the onscreen instructions to complete NETGEAR genie setup. NETGEAR genie
age 24.
guides you through connecting the wir e le ss m odem router to the Internet.
If the browser cannot display the web page:
• Make sure
that the computer is connected to one of the four Gigabit Ethernet LAN ports,
or wirelessly to the wireless modem router.
• Make sure
• Close
that the wireless modem router is ready. Its Wireless LEDs should light.
and reopen the browser to make sure the browser does not cache the previous
page.
• Bro
• I
wse to http://routerlogin.net.
f your computer is set to a static or fixed IP address (this is uncommon), change the
setting to obtain an IP address automatically from the wireless modem router.
If the wireless modem router does not connect to the Internet:
1. Review your se
ttings to be sure that you have selected the correct options and typed
everything correctly.
2. Cont
3. Read
act your ISP to verify that you have the correct configuration information.
Chapter 10, Tr oubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Get Started with NETGEAR genie
23
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
admin
********
Use NETGEAR genie after Installation
When you first set up your wireless modem router, NETGEAR genie automatically starts
when you launch an Internet browser on a computer that is connected to the wireless modem
router. You can use NETGEAR genie again if you want to view or change settings for the
wireless modem router.
1. Launch your browser from a computer or wireless device that is connected to the
wireless mode
m router.
2. Type http://www
The login window displays:
3. Enter admin for the wireless modem router user name and p assword for the wirele s s
mode m r o ut er password, both in lowercase letters.
Note: The wireless modem router user name and password are different
from the user name and password for logging in to your Internet
connection. See
information.
.routerlogin.net or http://www.routerlogin.com.
Types of Logins and Access on page 22 for more
Upgrade Wireless Modem Router Firmware
When you set up your wireless modem router and are connected to the Interne t, the wireless
modem router automatically checks for you to see if newer firmware is available. If it is, a
message is displayed on the top of the screen. See Upgrade the Wireless Modem Router
Firmware on pag
Click the message when it shows up, and click Yes
with the latest firmware. After the upgrade, the wireless modem router restarts.
e 86 for more information about upgrading firmware.
to upgrade the wireless modem router
Get Started with NETGEAR g enie
24
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
CAUTION:
Language
Help
Dashboard (Click to view details)
Menus (Click the Advanced tab to view more)
Do not try to go online, turn off the wireless modem router, shut down the
computer, or do anything else to the wireless modem router until the
wireless modem router finishes restarting and the Power LED has stopped
blinking for several seconds.
Wireless Modem Router Dashboard (BASIC Home Screen)
The wireless modem router BASIC Home screen has a dashboard that lets you see the
status of your Internet connection and network at a glance. You can click any of the six
sections of the dashboard to view more detailed information. The lef t column has the men us,
and at the top there is an ADVANCED tab that is used to access additional menus and
screens.
Figure 8. Wireless modem router BASIC Home screen with dashboard, language, and online
help
• Home. This dashboard screen displays when you log in to the wireless modem router.
• Internet. Set, u
• Wireless. V
iew or change the wireless settings for your wireless modem router.
• Attached Devices. V
pdate, and check the ISP settings of your wireless modem router.
iew the devices connected to your network.
Get Started with NETGEAR genie
25
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
• Parental Controls. Download and set up Parental Controls to prevent objectionable
content from reaching your computers.
• ReadySHARE.
then it is displayed here.
• Guest Network. Set up
router’s Internet connection.
• Advance
remote access by IP or by domain name from the Internet is needed. See Chapter 9,
Advanced Settings. Using this tab requires a solid underst a ndin g of networking concepts.
If you connected a USB storage device to the wireless modem router,
a guest network to allow visitors to use your wireless modem
d tab. Set the wireless modem router up for unique situations such as when
• Help & Support. Go to
documentation. These links work once you have an Internet connection.
the NETGEAR support site to get information, help, and product
Add Wireless Devices or Computers to Your Network
Choose either the manual or the WPS method to add wireless devices and other equipment
to your wireless network. See Guest Networks on p
guest network.
Manual Method
To connect manually:
1. Op
2. Loo
3. Enter the wirele
4. Repeat
en the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your wireless
modem router. This software scans for all wireless networks in your area.
k for your network and select it. If you did not change the name of your network during
the setup process, look for the default WiFi network name (SSID) a nd select it. The default
SSID is located on the product label on the bottom of the wireless modem router.
ss modem router password and click Connect. The default wireless modem
router passphrase is located on the product label on the bottom of the wire le s s m od em
router.
steps 1–3 to add other wireless devices.
age 38 for instructions for how to set up a
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to
a home network while maintaining security. T o use WPS, make sure th at all wireless device s
to be connected to the network are Wi-Fi certified and support WPS. During the connection
process, the client gets the security settings from the wireless modem router so that every
device in the network has the same security settings.
If your wireless device supports WPS (Push 'N' Conne
To use WPS to join the wireless network:
1. Press the WPS butto
n on the wireless modem router top panel.
Get Started with NETGEAR g enie
26
ct), use the following procedure.
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device. The device is now connected to your wir el e ss
modem router.
3. Repe
at steps 1–2 to add other WPS wireless devices.
Get Started with NETGEAR genie
27
3. NETGEAR genie BASIC Settings
Your Internet connection and network
3
This chapter explains the features available from the NETGEAR genie BASIC Home screen,
shown in the following figure:
This chapter contains the following sections:
• Internet Basic Settings
• Attached Devices
• Parental Controls
• ReadySHARE USB Storage and Printer
• Basic Wireless Settings
• Guest Networks
• NETGEAR genie App
28
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
Scroll to view more settings
Internet Basic Settings
The Internet Basic Settings screen is where you view or change ISP information.
1. From the BASIC Home screen, select Internet. The
The fields that display in the Internet Basic Settings screen depend on whether your
Internet connection requires a login.
following screen displays:
• Ye
• No. Enter the accoun
2. Enter the settings for the IP address and DNS server. The default settings usually work fine.
If you have problems wit
3. Click Appl
4. Click Test
1 minute, see Chapter 10, Troubleshooting.
s. Sele
change the login time-out, enter a new value in minutes.
ct the encapsulation method and enter the login name. If you want to
t and domain names, only if needed.
h your connection, check the ISP settings.
y to save your settings.
to test your Internet connection. If the NETGEAR website does not display within
Internet Basic Settings Screen Fields
The following descriptions explain all of the possible fields in the Internet Basic Settings
screen. Which fields display in this screen depends on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Acc
ount Name (If required). Ent
might also be called the host name.
er the account name provided by your ISP. This name
NETGEAR genie BASIC Settings
29
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
• Domain Name (If required). Enter the domain name provided by your ISP.
These fields display when your ISP requires a login:
• Internet Servi
ce Provider Encapsulation. ISP types. The choices are PPPoE or
PPPoA.
• Login.
• Password. The
• Idle
The login name provided by your ISP. This name is often an email address.
password that you use to log in to your ISP.
Timeout (In minutes). If you want to change the login time-out, ent er a new value in
minutes. This setting determines how long the wireless modem router keeps the Internet
connection active after there is no Internet activity from the LAN. Entering a value of 0
(zero) means never log out.
Internet IP Address.
• Get Dyn
amically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use S
tatic IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s wireless modem router to
which your wireless modem router connects.
Domain Name Server (DNS) Address. The
DNS server is used to look up site addresses
based on their names.
• Get
Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use Th
ese DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the wireless modem router during login, select this option, and enter the IP
address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
Wireless Modem Router MAC Address. T
he Ethernet MAC address used by the wireless
modem router on the Internet port. Some ISPs register the MAC address of the network
interface card in your computer when your account is first opened. They then accept traffic
only from the MAC address of that computer . This feature allows your wireless modem router
to use your computer’s MAC address (this procedure is also called cloning).
• Use Defau
• Use Compu
lt Address. Use the default MAC address.
ter MAC Address. The wireless modem router captures and use the MAC
address of the computer that you are now using. You have to use the one computer that
is allowed by the ISP.
• Use Th
is MAC Address. Enter the MAC address that you want to use.
NETGEAR genie BASIC Settings
30
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