Netgear DGND3300 Quick Start Manual
RangeMax Dual Band Wireless-N Modem Router Setup Manual
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
May 2009
208-10449-01
v1.0
©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, RangeMax and Smart Wizard are tr ademarks or registered trademar ks of NETGEAR,
Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and
product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
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Contents
RangeMax Dual Band Wireless-N Modem Router Setup Manual
Getting to Know Your Wireless Router.................................................................................1
Unpacking Your New Router ................. .......................................................... ... .... ... ... ... ..1
Hardware Features ............................................................................................................3
Front Panel ..................................................................................................................3
Back Panel ..................................................................................................................5
Modem Router Dome ...... ... .......................................................... .... ... ... ... ... .... ... ... ... ..6
Router Label ................................................................................................................7
Positioning Your Modem Router for Optimal Wireless Connections ..................................8
Installing Your Modem Router ...........................................................................................8
Installing Your Router Using the
Smart Wizard.........................................................................................................................10
Using the Smart Wizard ...................................................................................................10
Accessing Your Router After Installation .........................................................................11
Upgrading the Modem Router Firmware .........................................................................11
Installing Your Router Manually
(Advanced, Mac, and Linux Users) .....................................................................................13
Understanding ADSL Microfilters ....................................................................................14
ADSL Microfilter ........................................................................................................14
ADSL Microfilter with Built-In Splitter .........................................................................14
Connecting Your Modem Router .....................................................................................15
Verifying Your Connection ...............................................................................................18
Setting Up Your Router for Internet Access .....................................................................19
Configuring Your Wireless Network....................................................................................22
Specifying Wireless Settings ........................................................................ ... ... .... ... ... ...22
Setting Your SSIDs and Wireless Security Manually ................................................23
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................24
Testing Basic Wireless Connectivity ................................................................................27
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Troubleshooting....................................................................................................................29
Basic Functioning ............................................................................................................29
Power LED Is Off ......................................................................................................30
Power LED Is Red .....................................................................................................30
LAN LEDs Are Off .....................................................................................................30
Troubleshooting the ISP Connection ...............................................................................31
ADSL Link LED .........................................................................................................31
Window Appears Asking You to Reload Firmware .............................................. ......32
Cannot Access the Router Menu .....................................................................................32
Obtaining an Internet IP Address ..............................................................................33
Troubleshooting PPPoE or PPPoA ...........................................................................34
Troubleshooting Internet Browsing ...........................................................................34
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................35
Testing the LAN Path to Your Router ........................................................................35
Testing the Path from Your Computer to a Remote Device ......................................36
Restoring the Default Configuration and Password ............ ... .... ... ... ... .... ... ... ... ... .... ... ... ...36
Using the Restore Factory Settings Button ...............................................................37
Technical Specifications......................................................................................................38
General Specifications ................. .... .......................................................... ... ... ... .... ... ... ...38
Default Configuration .......................................................................................................39
Related Documents...............................................................................................................41
Registration and Certifications............................................................................................42
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Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax
Dual Band Wireless-N Modem Router.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 3).
Then, read the section on “Positioning Y our Modem Router for Optimal Wireless Connections” on
page 8 to ensure that you have selected the best location to install your router.
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your modem router for Internet access and configure basic
wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
• modem router
• A snap-on stand for your modem router
• AC power adapter (varies by region)
• A yellow Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
•The Resource CD, which includes:
– The Smart Wizard™ Installation Assistant (Autorun.exe)
– A PDF version of this manual
– A link to the online Setup Manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Getting to Know Your Wireless Router 1
To prepare your router for installation:
Position the router with the
NETGEAR logo at the top
The modem router has internal wireless antennas. For optimal wireless network
performance, use the stand (included in the package) to position your modem router
upright with the NETGEAR logo at the top. This position also ensures proper heat
dissipation and stability.
1.
Orient your modem router so that the NETGEAR logo is toward the top.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure 1.
Figure 1
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
Getting to Know Your Wireless Router 2
Hardware Features
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Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
Front Panel
The modem router front panel shown below contains status LEDs.
Figure 2
You can use the LEDs to verify various conditions. Table 1 describes each LED.
Table 1. LED Descriptions
Label LED Activity Description
Solid green Power is supplied to the router.
Solid red POST (Power-On Self-Test) failure or device malfunction.
1. Power
2. LAN Ports
Getting to Know Your Wireless Router 3
Off Power is not supplied to the router.
Factory reset Lights red momentarily after the reset button is depressed for 6 seconds,
then blinks red three times when the reset button is released, and then
turns green as the gateway resets to the factory defaults.
Solid green The local port has detected a link with a 100 Mbps device.
Blinking green Data is being transmitted or received at 100 Mbps.
Solid amber The local port has detected a link with a 10 Mbps device.
Blinking amber Data is being transmitted or received at 10 Mbps.
Off No link is detected on this port.
Table 1. LED Descriptions (continued)
Label LED Activity Description
Solid amber
3. 2.4 GHz
Solid green
N/G-Band
Blinking amber/
Blinking green
Solid blue
4. 5.0 GHz
N-Band
Off 1 1n mode at 5 GHz is off
Blinking blue Data is being communicated over the wireless network.
Off • No USB device connected
5. USB port
Solid green USB device is ready to use
Blinking green USB device is in use
Solid green The ADSL port is synchronized with an ISP’s network-access device.
6. ADSL Link
Blinking amber Indicates ADSL training—ADSL is synchronizing with the DSLAM.
Off The unit is off or there is no IP connection.
Solid green There is an Internet session. If the session is dropped due to an idle
7. Internet
(WAN)
Blinking green Data is being transmitted over the ADSL port.
Red The wireless ADSL2+ modem router attempted to connect to the Internet
Off No Internet connection detected.
*. On amber (default setting) signifies a 5 GHz interference-free Wireless-N and legacy 2.4 GHz 802.11g network. NETGEAR
recommends this if you have Dual Band clients (Dual Band Wireless-N laptops, Dual Band Wireless-N adapters) and/or 802.11
b/g laptops to connect.
†. On green signifies a 2.4 GHz Wireless-N network. NETGEAR recommends this if you have only 2.4 GHz Wir eless-N clients
(most adapters are 2.4 GHz, if not specified as Dual Band) AND/OR 802.11 b/g laptops to connect.
‡. On blue signifies a 5 GHz interference-free network.
*
The unit is operating in Legacy G mode at 2.4 GHz
(5 GHz Mode [item 4] is also on).
†
The unit is operating in 11n mode at 2.4 GHz
(5 GHz Mode [item 4] is off).
Data is being communicated over a wireless network.
‡
The unit is operating in 11n mode at 5 GHz
(2.4 GHz Mode [item 3] is also on, amber).
(2.4 GHz Mode [item 3] is on, green).
• “Safely Remove Hardware” has been activated
• An error has occurrred with the device
timeout, and an ADSL connection is still present, the light will remain
green. If the session is dropped for any other reason, the light will turn off.
but failed.
Getting to Know Your Wireless Router 4
Back Panel
12
4 56
3
The back panel of the modem router contains port connections.
Figure 3
Viewed from top to bottom, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers
3. USB port
4. Restore Factory Settings push button
5. Power (On/Off) button
6. AC power adapter input
Getting to Know Your Wireless Router 5
Modem Router Dome
Dome
Figure 4
The top of the modem router includes a dome that performs two functions:
1. Antenna display lights. The lights identify the activity of the eight internal antennas, flashing
to show which combination of antennas is receiving the strongest signals. These status lights
are on by default but can be turned off by tapping the dome.
2. Push 'N' Connect (WPS). The dome acts as a push-button for the router to enable WPS
security with other WPS-enabled devices. Pushing on the dome for over 5 seconds opens a
2-minute window for the router to connect with other WPS-enabled devices.
Getting to Know Your Wireless Router 6
Before using these Wi-Fi Protected Setup (WPS) push-button procedures, verify
that your device (a notebook, adapter, or other device) supports WPS.
To use the WPS method to implement security, see “Using Push 'N' Connect (WPS) to
Configure Your Wireless Network” on page 24.
To turn the antenna display lights on or off:
1.
Tap the dome for less than 2 seconds. If lights are off, they will turn on.
2. Tap the dome for less than 2 seconds. If lights are on, they will turn off.
Router Label
The label on the back of the modem router shows the router’s MAC address, serial number,
security PIN, and factory default login information. The ports are color-coded to distinguish your
Internet port from the other four ports that connect to the wired computer(s) on your LAN. The
label will be similar to the one shown in the following figure:
Figure 5
Getting to Know Your Wireless Router 7
Positioning Your Modem Router for Optimal Wireless Connections
The modem router has internal wireless antennas. For optimal wireless network
performance, use the stand (included in the package) to position your modem router
upright with the NETGEAR logo at the top. This position also ensures proper heat
dissipation and stability.
The modem router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through may limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the modem router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
Installing Your Modem Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router,
Getting to Know Your Wireless Router 8
microfilters, and PC(s); configure your wireless settings; and enable wireless security for your
network. When you have finished, you will be Internet ready!
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”
on page 13).
You can set up your modem router using one of two methods:.
• Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 10 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows..
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software may
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.
• Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Router Manually (Advanced, Mac, and Linux Users)” on page 13. For example, if you are
connecting to a Mac, are using a Linux operating system, or are technically knowledgeable,
select this option. If you choose to use this option and install your router manually, for best
results, install and set up your router in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Modem
Router” on page 15).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 19).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 22).
Getting to Know Your Wireless Router 9
Installing Your Router Using the
Smart Wizard
To use the Smart Wizard, you must be using a PC with Windows Vista, or Windows 2000 or
Windows XP with Service Pack 2. The Smart Wizard setup procedure should take about 20
minutes to complete. Before using the Smart Wizard to set up your router, ensure that:
• You have an ADSL Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL
microfilters, and PC. An Internet connection is then established, after which you can upgrade to
the latest available firmware. The Smart Wizard then helps you to configure your wireless settings
and enable wireless security for your network by automating many of the steps. At each step, the
Smart Wizard checks to ensure that the steps you perform are successfully completed.
To install your router using the Smart Wizard:
1.
Locate the ADSL setup information provided by your Internet Service Provider. Typically this
includes the user name and password needed to log into your ISP account.
2. Insert the Resource CD into your W indows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
If the CD does not automatically start, browse the CD and double-click on .
3. Click Next to start the Smart Wizard. Follow the instructions and prompts to complete the
installation.
The Smart Wizard guides you through installing your router and connecting your router to the
Internet. You can choose to upgrade your modem router to the latest firmware. Then the Smart
Wizard guides you through configuring your wireless network settings and selecting the
optimum security protection for your network. If you choose not to select a security option
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